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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00271488
Service Request Number: 20-00271488 • Address: 2247 NARBOE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271488
Address
2247 NARBOE ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:48:57.000
Update Date
2020-03-19T06:46:27.000
Closed Date
2020-03-17T08:48:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NK0AAN
Lat Location
(32.72036625826316000,-96.78644098277373000)
20-00273972
Service Request Number: 20-00273972 • Address: 1650 RIO VISTA DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00273972
Address
1650 RIO VISTA DR, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:01:10.000
Update Date
2020-03-19T07:02:06.000
Closed Date
2020-03-17T14:01:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RccAAF
Lat Location
(32.76553118080439000,-96.82452415574475000)
20-00382716
Service Request Number: 20-00382716 • Address: 9499 DIXIE LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00382716
Address
9499 DIXIE LN, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:08:21.000
Update Date
2020-04-14T19:03:29.000
Closed Date
2020-04-14T16:08:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG79FAAT
Lat Location
(32.82258496883546000,-96.69186532534127000)
20-00156495
Service Request Number: 20-00156495 • Address: 3701 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00156495
Address
3701 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-02-14T11:58:50.000
Update Date
2020-04-14T19:10:27.000
Closed Date
2020-02-14T11:58:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkQrhAAF
Lat Location
(32.81229720035804600,-96.80150033390231000)
20-00383385
Service Request Number: 20-00383385 • Address: 1410 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383385
Address
1410 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:05:12.000
Update Date
2020-04-14T19:07:08.000
Closed Date
2020-04-14T19:05:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8HoAAL
Lat Location
(32.72000155139380000,-96.80463052292367000)
20-00240545
Service Request Number: 20-00240545 • Address: 2200 CONCHO ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00240545
Address
2200 CONCHO ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-09T10:39:52.000
Update Date
2020-03-19T07:10:30.000
Closed Date
2020-03-09T10:39:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4NTbAAN
Lat Location
(32.81605282422712000,-96.76366895083358000)
20-00251199
Service Request Number: 20-00251199 • Address: 4718 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00251199
Address
4718 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:06:46.000
Update Date
2020-03-19T07:15:34.000
Closed Date
2020-03-11T11:06:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4izXAAR
Lat Location
(32.79466565765186000,-96.76667546082590000)
20-00280318
Service Request Number: 20-00280318 • Address: ASHLAND ST & HARRY HINES BLVD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00280318
Address
ASHLAND ST & HARRY HINES BLVD, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:06:58.000
Update Date
2020-03-19T06:54:30.000
Closed Date
2020-03-18T17:06:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dadAAB
Lat Location
(32.79025536726363000,-96.80565821634062000)
20-00774654
Service Request Number: 20-00774654 • Address: 2626 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00774654
Address
2626 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-28T11:41:03.000
Update Date
2020-07-29T07:22:06.000
Closed Date
2020-07-28T11:41:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeFWkAAN
Lat Location
(32.71786889251118400,-96.90848019341361000)
20-00739213
Service Request Number: 20-00739213 • Address: 3930 BOULDER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00739213
Address
3930 BOULDER DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-17T08:22:42.000
Update Date
2020-09-09T15:32:06.000
Closed Date
2020-07-17T08:22:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbe2ZAAR
Lat Location
(32.69517956673811000,-96.87418946060608000)
20-00383410
Service Request Number: 20-00383410 • Address: 4235 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00383410
Address
4235 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:18:33.000
Update Date
2020-04-14T19:20:23.000
Closed Date
2020-04-14T19:18:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8KOAA1
Lat Location
(32.86412876890032000,-96.83839690855156000)
20-00383382
Service Request Number: 20-00383382 • Address: 3700 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00383382
Address
3700 GLENCOE ST, DALLAS, TX, 75206
City Council District
14
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T19:04:32.000
Status
Closed
Created Date
2020-04-14T19:04:32.000
Update Date
2020-04-14T19:04:38.000
Closed Date
2020-04-14T19:04:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8HeAAL
Lat Location
(32.83182107572772000,-96.77670424774173000)
20-00280807
Service Request Number: 20-00280807 • Address: 531 MONSSEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00280807
Address
531 MONSSEN DR, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T07:03:21.000
Update Date
2020-03-19T07:06:11.000
Closed Date
2020-03-19T07:03:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5fOJAAZ
Lat Location
(32.73184988060095400,-96.83185866753698000)
20-00273393
Service Request Number: 20-00273393 • Address: 1409 MARENA MOORE WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00273393
Address
1409 MARENA MOORE WAY, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:42:31.000
Update Date
2020-03-19T06:49:51.000
Closed Date
2020-03-17T12:42:31.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QcWAAV
Lat Location
(32.64835158577753000,-96.84532438724129000)
20-00370995
Service Request Number: 20-00370995 • Address: 6300 RICHMOND AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00370995
Address
6300 RICHMOND AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-11T11:10:23.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-04-11T11:10:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmmgAAD
Lat Location
(32.81612785165289000,-96.75515572842092000)
20-00503411
Service Request Number: 20-00503411 • Address: 2628 LAGOW ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00503411
Address
2628 LAGOW ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:52:58.000
Update Date
2020-05-14T16:58:57.000
Closed Date
2020-05-14T16:52:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCb7zAAD
Lat Location
(32.77274015592816000,-96.74747797251919000)
20-00617373
Service Request Number: 20-00617373 • Address: 8024 SILVERDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00617373
Address
8024 SILVERDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T11:16:23.000
Update Date
2020-06-15T13:13:36.000
Closed Date
2020-06-08T11:16:23.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1jpAAB
Lat Location
(32.64993671611062000,-96.83479515043315000)
20-00243817
Service Request Number: 20-00243817 • Address: 8600 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00243817
Address
8600 MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T16:39:37.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-03-09T16:39:37.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4T4NAAV
Lat Location
(32.76826629112457600,-96.67366842681189000)
20-00382889
Service Request Number: 20-00382889 • Address: 3126 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382889
Address
3126 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:28:04.000
Update Date
2020-04-14T18:45:11.000
Closed Date
2020-04-14T16:28:04.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7PXAA1
Lat Location
(32.73157898453202000,-96.87197101753249000)
20-00372354
Service Request Number: 20-00372354 • Address: 2900 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00372354
Address
2900 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-12T11:44:43.000
Update Date
2020-04-14T19:00:30.000
Closed Date
2020-04-12T11:44:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFottAAD
Lat Location
(32.64744243786013600,-96.86647318677213000)
20-00503186
Service Request Number: 20-00503186 • Address: 7412 LONG CANYON TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00503186
Address
7412 LONG CANYON TRL, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:25:56.000
Update Date
2020-05-14T16:49:48.000
Closed Date
2020-05-14T16:25:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCajTAAT
Lat Location
(32.63709718812204000,-96.95503496643451000)
20-00501497
Service Request Number: 20-00501497 • Address: 5637 RICHMOND AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00501497
Address
5637 RICHMOND AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:04:55.000
Update Date
2020-05-14T17:32:52.000
Closed Date
2020-05-14T13:04:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCXD1AAP
Lat Location
(32.81637279437454400,-96.77153598867243000)
20-00383170
Service Request Number: 20-00383170 • Address: S DWIGHT AVE & W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00383170
Address
S DWIGHT AVE & W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:20:00.000
Update Date
2020-04-14T18:59:25.000
Closed Date
2020-04-14T17:20:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7rbAAD
Lat Location
(32.74476048934612000,-96.90754261051464000)
20-00555958
Service Request Number: 20-00555958 • Address: 2210 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00555958
Address
2210 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-05-28T15:31:30.000
Update Date
2020-06-15T13:25:05.000
Closed Date
2020-05-28T15:31:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuXMPAA3
Lat Location
(32.80646922046702000,-96.82546110561111000)
20-00381695
Service Request Number: 20-00381695 • Address: 4045 HAMMERLY DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00381695
Address
4045 HAMMERLY DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:25:21.000
Update Date
2020-04-14T18:55:58.000
Closed Date
2020-04-14T14:25:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG5fiAAD
Lat Location
(32.79089564648218400,-96.89821363393130000)
20-00382658
Service Request Number: 20-00382658 • Address: 3315 GIBSONDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00382658
Address
3315 GIBSONDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:02:47.000
Update Date
2020-04-14T19:06:38.000
Closed Date
2020-04-14T16:02:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG73vAAD
Lat Location
(32.73790854682144400,-96.87458661372690000)
20-00290902
Service Request Number: 20-00290902 • Address: 7832 SEYDEL ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00290902
Address
7832 SEYDEL ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-03-21T15:59:35.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-21T15:59:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDOCrAAP
Lat Location
(32.74530841760479000,-96.68731473195550000)
20-00502929
Service Request Number: 20-00502929 • Address: 926 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00502929
Address
926 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:54:51.000
Update Date
2020-05-14T16:59:44.000
Closed Date
2020-05-14T15:54:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaGqAAL
Lat Location
(32.78460992419418000,-96.83789506759611000)
20-00548546
Service Request Number: 20-00548546 • Address: 2506 AL LIPSCOMB WAY, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00548546
Address
2506 AL LIPSCOMB WAY, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-10T23:59:00.000
Status
Closed
Created Date
2020-05-27T10:31:39.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-05-27T10:31:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEH0KAAX
Lat Location
(32.76889552684479400,-96.77478807951931000)
20-00383359
Service Request Number: 20-00383359 • Address: 4234 SOUTHERN HILLS DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383359
Address
4234 SOUTHERN HILLS DR, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:43:29.000
Update Date
2020-04-14T18:43:34.000
Closed Date
2020-04-14T18:43:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8EpAAL
Lat Location
(32.69307852818752000,-96.81918447565540000)
20-00444187
Service Request Number: 20-00444187 • Address: INDIAN RIDGE TRL & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00444187
Address
INDIAN RIDGE TRL & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T16:17:09.000
Update Date
2020-06-15T13:17:06.000
Closed Date
2020-04-29T16:17:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDUebAAH
Lat Location
(32.65491266404442400,-96.84865085331894000)
20-00707100
Service Request Number: 20-00707100 • Address: 2611 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00707100
Address
2611 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-08T21:27:46.000
Update Date
2020-09-09T15:06:07.000
Closed Date
2020-07-08T21:27:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxiIhAAJ
Lat Location
(32.70385117296198000,-96.78184272018716000)
20-00383362
Service Request Number: 20-00383362 • Address: 1415 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383362
Address
1415 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:46:16.000
Update Date
2020-04-14T18:48:09.000
Closed Date
2020-04-14T18:46:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8FOAA1
Lat Location
(32.72023452287500000,-96.80444279556552000)
20-00497054
Service Request Number: 20-00497054 • Address: 1014 CEDAR HILL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00497054
Address
1014 CEDAR HILL AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:21:14.000
Update Date
2020-05-14T16:55:31.000
Closed Date
2020-05-13T14:21:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCNAeAAP
Lat Location
(32.75485749627761600,-96.83140378106239000)
20-00777235
Service Request Number: 20-00777235 • Address: W ILLINOIS AVE & KNOXVILLE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00777235
Address
W ILLINOIS AVE & KNOXVILLE ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-28T22:25:38.000
Update Date
2020-07-29T06:57:34.000
Closed Date
2020-07-28T22:25:38.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeOk9AAF
Lat Location
(32.72052542287413000,-96.90013244520443000)
20-00320901
Service Request Number: 20-00320901 • Address: 11351 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00320901
Address
11351 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-30T10:12:38.000
Update Date
2020-06-15T13:26:33.000
Closed Date
2020-03-30T10:12:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEHigAAH
Lat Location
(32.85592026258882500,-96.68520105567552000)
20-00381618
Service Request Number: 20-00381618 • Address: 5409 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00381618
Address
5409 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:15:43.000
Update Date
2020-04-14T18:47:59.000
Closed Date
2020-04-14T14:15:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5YrAAL
Lat Location
(32.78984588569880000,-96.70019441944748000)
20-00535773
Service Request Number: 20-00535773 • Address: 2910 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00535773
Address
2910 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T14:18:48.000
Update Date
2020-06-15T13:37:04.000
Closed Date
2020-05-22T14:18:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDolZAAT
Lat Location
(32.76141971879641000,-96.68759312666323000)
19-01387835
Service Request Number: 19-01387835 • Address: 2536 WOOD VALLEY PL, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
19-01387835
Address
2536 WOOD VALLEY PL, DALLAS, TX, 75211
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-02T16:05:32.000
Update Date
2020-03-19T08:38:03.000
Closed Date
2019-12-02T16:05:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdyXaAAJ
Lat Location
(32.71716531608765000,-96.89231024309444000)
20-00633417
Service Request Number: 20-00633417 • Address: 2546 MODREE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00633417
Address
2546 MODREE AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-12T07:21:11.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-06-12T07:21:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxiaJAAR
Lat Location
(32.69728886274518000,-96.78084984573712000)
20-00383314
Service Request Number: 20-00383314 • Address: 4425 GILBERT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00383314
Address
4425 GILBERT AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:15:48.000
Update Date
2020-04-14T19:23:32.000
Closed Date
2020-04-14T18:15:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG891AAD
Lat Location
(32.82046567231705000,-96.81012886950775000)
20-00364778
Service Request Number: 20-00364778 • Address: 3738 SEGUIN DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00364778
Address
3738 SEGUIN DR, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:15:27.000
Update Date
2020-04-14T19:11:44.000
Closed Date
2020-04-09T15:15:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFc5cAAD
Lat Location
(32.87847476646133000,-96.85449456469267000)
20-00262082
Service Request Number: 20-00262082 • Address: 2318 REXLAWN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00262082
Address
2318 REXLAWN DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:29:30.000
Update Date
2020-03-19T08:19:09.000
Closed Date
2020-03-13T14:29:30.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T553SAAR
Lat Location
(32.75365097458850000,-96.69825907888088000)
20-00291309
Service Request Number: 20-00291309 • Address: 3301 S MERRIFIELD RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00291309
Address
3301 S MERRIFIELD RD, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-21T19:26:41.000
Update Date
2020-04-14T19:01:57.000
Closed Date
2020-03-21T19:26:41.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDOhuAAH
Lat Location
(32.70326404427501000,-96.94266976557363000)
20-00849539
Service Request Number: 20-00849539 • Address: 4739 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849539
Address
4739 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T17:31:08.000
Update Date
2020-09-09T15:20:32.000
Closed Date
2020-08-19T17:31:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhT3eAAF
Lat Location
(32.71335921451172000,-96.74292766546460000)
20-00270628
Service Request Number: 20-00270628 • Address: 821 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00270628
Address
821 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:32:29.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-03-16T17:32:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KiEAAV
Lat Location
(32.70939733393159000,-96.83605923914553000)
20-00374992
Service Request Number: 20-00374992 • Address: 1802 PRATT ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00374992
Address
1802 PRATT ST, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:30:49.000
Update Date
2020-04-14T19:13:32.000
Closed Date
2020-04-13T11:30:49.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFtdMAAT
Lat Location
(32.72735227702365000,-96.83069682719743000)
20-00278353
Service Request Number: 20-00278353 • Address: 2338 BLAYDON DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00278353
Address
2338 BLAYDON DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T12:32:31.000
Update Date
2020-03-19T08:05:57.000
Closed Date
2020-03-18T12:32:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5aGAAAZ
Lat Location
(32.81155015498639000,-96.67621999331325000)
20-00272796
Service Request Number: 20-00272796 • Address: 9364 BRIARHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00272796
Address
9364 BRIARHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:27:37.000
Update Date
2020-03-19T08:28:10.000
Closed Date
2020-03-17T11:27:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PS7AAN
Lat Location
(32.90332063378768000,-96.73627007460710000)
20-00864796
Service Request Number: 20-00864796 • Address: 1912 EARNHARDT WAY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00864796
Address
1912 EARNHARDT WAY, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T08:59:27.000
Update Date
2020-09-09T14:39:02.000
Closed Date
2020-08-25T08:59:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YifLNAAZ
Lat Location
(32.74504830108655500,-96.70169432780972000)
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