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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00145834
Service Request Number: 20-00145834 • Address: 2911 MORNING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00145834
Address
2911 MORNING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-12T09:36:21.000
Update Date
2020-05-14T17:13:28.000
Closed Date
2020-02-12T09:36:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rk1i8AAB
Lat Location
(32.77182357386228000,-96.74447568750540000)
20-00899358
Service Request Number: 20-00899358 • Address: 9648 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00899358
Address
9648 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-11-10T00:59:00.000
Status
In Progress
Created Date
2020-09-04T10:13:12.000
Update Date
2020-09-09T14:56:16.000
Closed Date
2020-09-04T10:13:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywjw5AAB
Lat Location
(32.85792556330993000,-96.87050032927367000)
20-00425293
Service Request Number: 20-00425293 • Address: 9839 WITHAM ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00425293
Address
9839 WITHAM ST, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-24T14:50:50.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-04-24T14:50:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCusOAAT
Lat Location
(32.87479845537976000,-96.86179513288481000)
20-00276079
Service Request Number: 20-00276079 • Address: 1231 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00276079
Address
1231 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:31:31.000
Update Date
2020-03-19T08:36:07.000
Closed Date
2020-03-17T23:31:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGVAA3
Lat Location
(32.67505209388289000,-96.80467646840412000)
20-00503029
Service Request Number: 20-00503029 • Address: 2739 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00503029
Address
2739 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:05:09.000
Update Date
2020-05-14T17:00:36.000
Closed Date
2020-05-14T16:05:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaQMAA1
Lat Location
(32.73923711695059000,-96.86454157706233000)
20-00159063
Service Request Number: 20-00159063 • Address: DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00159063
Address
DALLAS NORTH TOLLWAY SB & FRANKFORD RD, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-14T17:39:33.000
Update Date
2020-03-19T08:39:06.000
Closed Date
2020-02-14T17:39:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkVvsAAF
Lat Location
(32.99764305500160000,-96.82939924571163000)
20-00276064
Service Request Number: 20-00276064 • Address: 4849 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276064
Address
4849 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:24:49.000
Update Date
2020-03-19T08:34:21.000
Closed Date
2020-03-17T23:24:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VF3AAN
Lat Location
(32.69579687998800000,-96.77312287639207000)
20-00383364
Service Request Number: 20-00383364 • Address: 4924 COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00383364
Address
4924 COLUMBIA AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:46:49.000
Update Date
2020-04-14T18:49:48.000
Closed Date
2020-04-14T18:46:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8EWAA1
Lat Location
(32.79577393727992000,-96.76269980678468000)
20-00913682
Service Request Number: 20-00913682 • Address: 8701 GREENMOUND AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00913682
Address
8701 GREENMOUND AVE, DALLAS, TX, 75227
City Council District
5
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-09-10T14:54:56.000
Status
Closed
Created Date
2020-09-09T14:54:56.000
Update Date
2020-09-09T14:55:06.000
Closed Date
2020-09-09T14:54:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo6ELAAZ
Lat Location
(32.75075397695499000,-96.67255425420870000)
20-00265656
Service Request Number: 20-00265656 • Address: 5335 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00265656
Address
5335 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-15T17:57:53.000
Update Date
2020-03-19T08:30:43.000
Closed Date
2020-03-15T17:57:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5BM4AAN
Lat Location
(32.82651321278026000,-96.77904398995386000)
20-00383293
Service Request Number: 20-00383293 • Address: 9772 WOODWAY DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00383293
Address
9772 WOODWAY DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:05:51.000
Update Date
2020-04-14T19:01:30.000
Closed Date
2020-04-14T18:05:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG86MAAT
Lat Location
(32.67707075444476000,-96.65369002391569000)
20-00280914
Service Request Number: 20-00280914 • Address: 1343 HENDRICKS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280914
Address
1343 HENDRICKS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T16:04:03.000
Update Date
2020-03-19T08:17:37.000
Closed Date
2020-03-18T16:04:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5foXAAR
Lat Location
(32.73827551114193000,-96.80439961554649000)
20-00617310
Service Request Number: 20-00617310 • Address: INWOOD RD & INWOOD STATION, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00617310
Address
INWOOD RD & INWOOD STATION, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:05:40.000
Update Date
2020-06-15T13:26:41.000
Closed Date
2020-06-15T13:05:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx1hdAAB
Lat Location
(32.82350276553258000,-96.83398538435719000)
20-00244525
Service Request Number: 20-00244525 • Address: 6459 TULIP LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00244525
Address
6459 TULIP LN, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-03-09T22:37:09.000
Update Date
2020-05-14T16:44:29.000
Closed Date
2020-03-09T22:37:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000T4UW8AAN
Lat Location
(32.89373998031348400,-96.79450722474292000)
20-00271855
Service Request Number: 20-00271855 • Address: 2719 SAN JOSE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271855
Address
2719 SAN JOSE DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:31:59.000
Update Date
2020-03-19T08:16:53.000
Closed Date
2020-03-17T09:31:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NttAAF
Lat Location
(32.75299177174735000,-96.86448431056186000)
20-00277519
Service Request Number: 20-00277519 • Address: 12240 CHINA LAKE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00277519
Address
12240 CHINA LAKE DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:51:38.000
Update Date
2020-03-19T08:23:01.000
Closed Date
2020-03-18T10:51:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Yr9AAF
Lat Location
(32.69954652102171000,-96.59594627073584000)
20-00261994
Service Request Number: 20-00261994 • Address: 2119 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261994
Address
2119 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:15:06.000
Update Date
2020-03-19T08:18:33.000
Closed Date
2020-03-13T14:15:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T54u1AAB
Lat Location
(32.74933775025306000,-96.69070195579236000)
20-00368310
Service Request Number: 20-00368310 • Address: 2684 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00368310
Address
2684 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:29:12.000
Update Date
2020-04-14T18:59:16.000
Closed Date
2020-04-10T13:29:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFiOsAAL
Lat Location
(32.72424152048598000,-96.86334682998886000)
20-00383406
Service Request Number: 20-00383406 • Address: 2405 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383406
Address
2405 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:15:39.000
Update Date
2020-04-14T19:17:11.000
Closed Date
2020-04-14T19:15:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8JzAAL
Lat Location
(32.71880871829225000,-96.80461882590093000)
20-00503378
Service Request Number: 20-00503378 • Address: 2745 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00503378
Address
2745 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Mobile Food Complaint - CCS
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-07-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T16:45:42.000
Update Date
2020-05-14T16:49:22.000
Closed Date
2020-05-14T16:45:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCb4WAAT
Lat Location
(32.85836160500603000,-96.87494298583937000)
20-00474476
Service Request Number: 20-00474476 • Address: 3710 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00474476
Address
3710 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-07T13:20:19.000
Update Date
2020-05-14T17:08:59.000
Closed Date
2020-05-07T13:20:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBCtlAAH
Lat Location
(32.78457493701467000,-96.88100529481530000)
20-00270360
Service Request Number: 20-00270360 • Address: 5846 PROSPECT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00270360
Address
5846 PROSPECT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:40:49.000
Update Date
2020-03-19T08:37:08.000
Closed Date
2020-03-16T16:40:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KHXAA3
Lat Location
(32.81475406704997500,-96.76701795239653000)
20-00383424
Service Request Number: 20-00383424 • Address: 2507 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383424
Address
2507 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:27:26.000
Update Date
2020-04-14T19:28:45.000
Closed Date
2020-04-14T19:27:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8LgAAL
Lat Location
(32.71793906241451600,-96.80461053036547000)
20-00584576
Service Request Number: 20-00584576 • Address: 4203 HOLLAND AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00584576
Address
4203 HOLLAND AVE, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-05T11:16:20.000
Update Date
2020-06-15T13:39:19.000
Closed Date
2020-06-05T11:16:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VviNaAAJ
Lat Location
(32.81730543177872000,-96.80827926966727000)
20-00280785
Service Request Number: 20-00280785 • Address: 2514 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280785
Address
2514 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T05:34:47.000
Update Date
2020-03-19T08:39:14.000
Closed Date
2020-03-19T05:34:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fCrAAJ
Lat Location
(32.76417280412169000,-96.76921974622284000)
20-00280814
Service Request Number: 20-00280814 • Address: 2527 W BROOKLYN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00280814
Address
2527 W BROOKLYN AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T07:17:17.000
Status
Closed
Created Date
2020-03-19T07:17:11.000
Update Date
2020-03-19T08:18:17.000
Closed Date
2020-03-19T07:17:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5fRNAAZ
Lat Location
(32.73925153350138000,-96.85971319410314000)
20-00615581
Service Request Number: 20-00615581 • Address: 8602 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00615581
Address
8602 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:22:06.000
Update Date
2020-06-15T13:38:31.000
Closed Date
2020-06-15T09:22:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwxdoAAB
Lat Location
(32.64327040526631000,-96.77954950131442000)
20-00226038
Service Request Number: 20-00226038 • Address: 10554 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00226038
Address
10554 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T16:55:25.000
Update Date
2020-04-29T16:25:22.000
Closed Date
2020-03-04T16:55:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So5jUAAR
Lat Location
(32.86855350225269500,-96.88224329860621000)
20-00373412
Service Request Number: 20-00373412 • Address: 9359 MARCO ISLAND CT, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00373412
Address
9359 MARCO ISLAND CT, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:21:05.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-13T08:21:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFr1aAAD
Lat Location
(32.68656365654252000,-96.66333533885799000)
20-00271103
Service Request Number: 20-00271103 • Address: 2306 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271103
Address
2306 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T03:57:41.000
Update Date
2020-04-29T16:24:52.000
Closed Date
2020-03-17T03:57:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5M9uAAF
Lat Location
(32.70406580731767000,-96.78740681355443000)
20-00615887
Service Request Number: 20-00615887 • Address: 16086 HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00615887
Address
16086 HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-07-15T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:00:32.000
Update Date
2020-06-15T12:48:44.000
Closed Date
2020-06-15T10:00:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwyL2AAJ
Lat Location
(32.97197875516650000,-96.78382438828980000)
20-00194087
Service Request Number: 20-00194087 • Address: 1625 GRIGSBY AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00194087
Address
1625 GRIGSBY AVE, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-02-25T15:07:34.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-02-25T15:07:34.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000RltrCAAR
Lat Location
(32.80451902287301600,-96.77732229690878000)
20-00157550
Service Request Number: 20-00157550 • Address: 613 PLEASANT OAKS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00157550
Address
613 PLEASANT OAKS DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T14:21:56.000
Update Date
2020-09-09T15:21:19.000
Closed Date
2020-02-14T14:21:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkT2qAAF
Lat Location
(32.72193406636906000,-96.64159776961795000)
20-00492785
Service Request Number: 20-00492785 • Address: 3319 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00492785
Address
3319 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T15:41:53.000
Update Date
2020-05-14T16:54:17.000
Closed Date
2020-05-12T15:41:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCD8pAAH
Lat Location
(32.74321006414195500,-96.87456565836351000)
19-01294814
Service Request Number: 19-01294814 • Address: 5840 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01294814
Address
5840 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-20T00:59:00.000
Status
Closed
Created Date
2019-11-05T15:09:34.000
Update Date
2020-03-19T08:32:39.000
Closed Date
2019-11-05T15:09:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGUQeAAP
Lat Location
(32.93850355096597000,-96.80716828964480000)
20-00503429
Service Request Number: 20-00503429 • Address: 3104 MALLORY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503429
Address
3104 MALLORY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:55:12.000
Update Date
2020-05-14T17:01:18.000
Closed Date
2020-05-14T16:55:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCb8PAAT
Lat Location
(32.70635320054333000,-96.76518724218757000)
20-00280222
Service Request Number: 20-00280222 • Address: ABRAMS RD & LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00280222
Address
ABRAMS RD & LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:50:50.000
Update Date
2020-03-19T07:48:53.000
Closed Date
2020-03-18T16:50:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dWuAAJ
Lat Location
(32.81271571177819000,-96.75157011253734000)
20-00851071
Service Request Number: 20-00851071 • Address: 7744 BROWNSVILLE AVE, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00851071
Address
7744 BROWNSVILLE AVE, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-20T11:25:52.000
Update Date
2020-09-09T15:17:57.000
Closed Date
2020-08-20T11:25:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhaV4AAJ
Lat Location
(32.71733951835605600,-96.75000669282677000)
20-00266876
Service Request Number: 20-00266876 • Address: 3103 ANDREA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00266876
Address
3103 ANDREA LN, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:51:18.000
Update Date
2020-03-19T08:38:10.000
Closed Date
2020-03-16T09:51:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ETXAA3
Lat Location
(32.82786983785132400,-96.66260917791950000)
19-01206993
Service Request Number: 19-01206993 • Address: 1023 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
19-01206993
Address
1023 W RED BIRD LN, DALLAS, TX, 75232
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T11:12:01.000
Update Date
2020-03-19T08:30:52.000
Closed Date
2019-10-11T11:12:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N68ZVAAZ
Lat Location
(32.67299436244701000,-96.83876464520897000)
20-00383186
Service Request Number: 20-00383186 • Address: 2727 KNOXVILLE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383186
Address
2727 KNOXVILLE ST, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:24:49.000
Update Date
2020-04-14T20:18:33.000
Closed Date
2020-04-14T17:24:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7tNAAT
Lat Location
(32.71629020812389000,-96.90013092370599000)
19-01188982
Service Request Number: 19-01188982 • Address: 4503 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
19-01188982
Address
4503 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-07T09:36:57.000
Update Date
2020-03-19T08:37:13.000
Closed Date
2019-10-07T09:36:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4g93AAB
Lat Location
(32.79299126562095500,-96.76904112837320000)
20-00263455
Service Request Number: 20-00263455 • Address: 7141 ELLIOTT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00263455
Address
7141 ELLIOTT DR, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-13T20:50:10.000
Update Date
2020-03-19T08:14:49.000
Closed Date
2020-03-13T20:50:10.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000T57KpAAJ
Lat Location
(32.79024259062711000,-96.68900064161855000)
20-00270704
Service Request Number: 20-00270704 • Address: 10065 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00270704
Address
10065 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:05:01.000
Update Date
2020-03-19T08:38:44.000
Closed Date
2020-03-16T18:05:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KsFAAV
Lat Location
(32.83092934248341500,-96.68316129525003000)
20-00279281
Service Request Number: 20-00279281 • Address: ABRAMS PKWY & GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00279281
Address
ABRAMS PKWY & GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:41:21.000
Update Date
2020-03-19T07:49:22.000
Closed Date
2020-03-18T14:41:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bw7AAB
Lat Location
(32.81377838567545500,-96.75291791486036000)
20-00215723
Service Request Number: 20-00215723 • Address: 727 N PLEASANT WOODS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00215723
Address
727 N PLEASANT WOODS DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-02T14:18:29.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-02T14:18:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnfEGAAZ
Lat Location
(32.72469668867256000,-96.64379336396138000)
20-00276044
Service Request Number: 20-00276044 • Address: 135 SHORT BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00276044
Address
135 SHORT BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:12:46.000
Update Date
2020-03-19T08:31:04.000
Closed Date
2020-03-17T23:12:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VDMAA3
Lat Location
(32.68584414393691000,-96.82484123536370000)
20-00135604
Service Request Number: 20-00135604 • Address: 18503 KELLY CAVE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00135604
Address
18503 KELLY CAVE TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-09T20:25:36.000
Update Date
2020-05-14T16:51:59.000
Closed Date
2020-02-09T20:25:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5k6pAAB
Lat Location
(33.00358105486480000,-96.79925691689971000)
20-00263284
Service Request Number: 20-00263284 • Address: 5218 URBAN CREST RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00263284
Address
5218 URBAN CREST RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:19:24.000
Update Date
2020-03-19T08:26:23.000
Closed Date
2020-03-13T18:19:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56wjAAB
Lat Location
(32.78728181763036500,-96.70078254040955000)
19-01289500
Service Request Number: 19-01289500 • Address: HAYMARKET RD & RYLIE RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01289500
Address
HAYMARKET RD & RYLIE RD, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-11-04T13:56:45.000
Update Date
2020-03-19T08:37:19.000
Closed Date
2019-11-04T13:56:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvLE7AAN
Lat Location
(32.69047873776653000,-96.63992548344052000)
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