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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00383458
Service Request Number: 20-00383458 • Address: 8000 TRADE VILLAGE PL, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00383458
Address
8000 TRADE VILLAGE PL, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T19:31:02.000
Update Date
2020-04-14T19:51:08.000
Closed Date
2020-04-14T19:31:02.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8PxAAL
Lat Location
(32.73331773450617000,-96.68468852067878000)
20-00383354
Service Request Number: 20-00383354 • Address: 9972 COPPEDGE LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00383354
Address
9972 COPPEDGE LN, DALLAS, TX, 75220
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:41:13.000
Update Date
2020-04-14T20:08:11.000
Closed Date
2020-04-14T18:41:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8E6AAL
Lat Location
(32.87950303258871000,-96.85052757904617000)
19-01474785
Service Request Number: 19-01474785 • Address: 8034 NIMROD TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01474785
Address
8034 NIMROD TRL, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-05-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-27T10:01:21.000
Update Date
2020-07-12T01:07:49.000
Closed Date
2019-12-27T10:01:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pz6CoAAJ
Lat Location
(32.86808894099925000,-96.72622933335812000)
20-00261952
Service Request Number: 20-00261952 • Address: 7378 RAVEHILL LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261952
Address
7378 RAVEHILL LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:09:06.000
Update Date
2020-03-19T08:18:11.000
Closed Date
2020-03-13T14:09:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T54pBAAR
Lat Location
(32.75277468016946000,-96.69503402764084000)
20-00263756
Service Request Number: 20-00263756 • Address: 5424 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00263756
Address
5424 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T09:32:35.000
Update Date
2020-03-19T08:37:40.000
Closed Date
2020-03-14T09:32:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T586rAAB
Lat Location
(32.79429821541993000,-96.75162915030516000)
20-00383221
Service Request Number: 20-00383221 • Address: 6131 BALCONY LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00383221
Address
6131 BALCONY LN, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:35:19.000
Update Date
2020-04-14T20:39:33.000
Closed Date
2020-04-14T17:35:19.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7xFAAT
Lat Location
(32.66832972853253000,-96.77024337818462000)
20-00383516
Service Request Number: 20-00383516 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383516
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:30:45.000
Update Date
2020-04-14T20:31:50.000
Closed Date
2020-04-14T20:30:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8SsAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
20-00383333
Service Request Number: 20-00383333 • Address: 1744 N HALL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00383333
Address
1744 N HALL ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:28:22.000
Update Date
2020-04-14T19:47:57.000
Closed Date
2020-04-14T18:28:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8BSAA1
Lat Location
(32.79592259855400000,-96.78961497834266000)
20-00086210
Service Request Number: 20-00086210 • Address: 5750 MARQUITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00086210
Address
5750 MARQUITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T15:52:22.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-21T15:52:22.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3rw1AAB
Lat Location
(32.82591455776798000,-96.76905541058143000)
20-00710264
Service Request Number: 20-00710264 • Address: 2967 DARBY DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00710264
Address
2967 DARBY DR, DALLAS, TX, 75227
City Council District
5
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-20T23:59:00.000
Status
Closed
Created Date
2020-07-09T15:06:00.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-07-09T15:06:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxwHAAAZ
Lat Location
(32.76236730983102000,-96.67171914392401000)
19-01331204
Service Request Number: 19-01331204 • Address: 930 N PRAIRIE CREEK RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01331204
Address
930 N PRAIRIE CREEK RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-29T00:59:00.000
Status
Closed
Created Date
2019-11-14T16:53:50.000
Update Date
2020-03-19T08:27:03.000
Closed Date
2019-11-14T16:53:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oc2LFAAZ
Lat Location
(32.72832347591760000,-96.66546524428036000)
20-00124888
Service Request Number: 20-00124888 • Address: 3803 MARTHA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00124888
Address
3803 MARTHA LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-06T10:46:53.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-02-06T10:46:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5M04AAF
Lat Location
(32.88349634619597000,-96.85217151699756000)
19-01265688
Service Request Number: 19-01265688 • Address: CASTLE ST & N WINDOMERE AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
19-01265688
Address
CASTLE ST & N WINDOMERE AVE, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T13:18:49.000
Update Date
2020-03-19T08:39:10.000
Closed Date
2019-10-28T13:18:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtXTZAA3
Lat Location
(32.76740482855495000,-96.84365409886455000)
20-00777398
Service Request Number: 20-00777398 • Address: 1231 WALTER DR, DALLAS • City Council District: 1
Service Request Number
20-00777398
Address
1231 WALTER DR, DALLAS
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-29T07:38:49.000
Update Date
2020-07-29T07:38:59.000
Closed Date
2020-07-29T07:38:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeQrhAAF
Lat Location
(32.76191199753386000,-96.86244193700506000)
19-01209868
Service Request Number: 19-01209868 • Address: 2935 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01209868
Address
2935 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T19:06:11.000
Update Date
2020-03-19T08:26:53.000
Closed Date
2019-10-11T19:06:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6LveAAF
Lat Location
(32.76015845123628000,-96.75371869350491000)
19-01278351
Service Request Number: 19-01278351 • Address: 3120 LUXAR WAY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01278351
Address
3120 LUXAR WAY, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed
Created Date
2019-10-31T12:57:01.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-10-31T12:57:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NuzZSAAZ
Lat Location
(32.70665449302520500,-96.88731783138702000)
20-00278759
Service Request Number: 20-00278759 • Address: MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00278759
Address
MARKET CENTER BLVD & TURTLE CREEK BLVD, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:31:41.000
Update Date
2020-03-19T08:07:39.000
Closed Date
2020-03-18T13:31:41.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5awRAAR
Lat Location
(32.79562979029183000,-96.82379997194175000)
20-00255526
Service Request Number: 20-00255526 • Address: 6129 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255526
Address
6129 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:50:32.000
Update Date
2020-03-19T08:12:03.000
Closed Date
2020-03-12T09:50:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4rxlAAB
Lat Location
(32.77695382966843600,-96.71298748846138000)
20-00301747
Service Request Number: 20-00301747 • Address: 313 S WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00301747
Address
313 S WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-03-24T15:32:20.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-03-24T15:32:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDi2VAAT
Lat Location
(32.74304382591450500,-96.84051682470965000)
20-00266996
Service Request Number: 20-00266996 • Address: 6431 VELASCO AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00266996
Address
6431 VELASCO AVE, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:04:47.000
Update Date
2020-03-19T08:31:30.000
Closed Date
2020-03-16T10:04:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Eg8AAF
Lat Location
(32.82109292708928000,-96.75161142786163000)
20-00280848
Service Request Number: 20-00280848 • Address: 1302 ALDENWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00280848
Address
1302 ALDENWOOD DR, DALLAS, TX, 75232
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:52:53.000
Update Date
2020-03-19T07:52:58.000
Closed Date
2020-03-19T07:52:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fcfAAB
Lat Location
(32.65269817486777000,-96.84226214561448000)
20-00280910
Service Request Number: 20-00280910 • Address: NORTHCLIFF DR & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00280910
Address
NORTHCLIFF DR & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:16:57.000
Update Date
2020-03-19T08:20:09.000
Closed Date
2020-03-19T08:16:57.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5fpeAAB
Lat Location
(32.84790758568351000,-96.71012995030223000)
20-00383311
Service Request Number: 20-00383311 • Address: 3519 LA PLAYA DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00383311
Address
3519 LA PLAYA DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:15:16.000
Update Date
2020-04-14T19:44:31.000
Closed Date
2020-04-14T18:15:16.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG88cAAD
Lat Location
(32.70144391512161000,-96.88371883902387000)
20-00065270
Service Request Number: 20-00065270 • Address: 1471 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00065270
Address
1471 BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-21T12:32:57.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T12:32:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R34svAAB
Lat Location
(32.80538229655706000,-96.77349872767071000)
20-00357466
Service Request Number: 20-00357466 • Address: 3852 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00357466
Address
3852 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T10:21:27.000
Update Date
2020-06-15T13:21:07.000
Closed Date
2020-04-08T10:21:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFPQiAAP
Lat Location
(32.87706741780801000,-96.84921735490220000)
20-00383467
Service Request Number: 20-00383467 • Address: 9411 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00383467
Address
9411 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:54:55.000
Update Date
2020-04-14T19:55:45.000
Closed Date
2020-04-14T19:54:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8NYAA1
Lat Location
(32.86131973000817000,-96.85854698738017000)
20-00255918
Service Request Number: 20-00255918 • Address: 1418 GAYLORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00255918
Address
1418 GAYLORD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T10:34:58.000
Update Date
2020-03-19T08:17:01.000
Closed Date
2020-03-12T10:34:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4sgbAAB
Lat Location
(32.73652973371848000,-96.69339373581202000)
20-00133282
Service Request Number: 20-00133282 • Address: 200 N RIVERFRONT BLVD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00133282
Address
200 N RIVERFRONT BLVD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:05:33.000
Update Date
2020-02-08T10:09:41.000
Closed Date
2020-02-08T10:05:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5fu1AAB
Lat Location
(32.77900097558222000,-96.81325382078060000)
20-00665977
Service Request Number: 20-00665977 • Address: 1715 RAMSEY AVE, DALLAS • City Council District: 4
Service Request Number
20-00665977
Address
1715 RAMSEY AVE, DALLAS
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:19.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlrfAAB
Lat Location
(32.72721592652800400,-96.82075719742825000)
19-01216965
Service Request Number: 19-01216965 • Address: 4711 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
19-01216965
Address
4711 STOKES ST, DALLAS, TX, 75216
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-14T17:14:59.000
Update Date
2020-03-19T08:33:22.000
Closed Date
2019-10-14T17:14:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6jMpAAJ
Lat Location
(32.71715067887406000,-96.74648472239943000)
20-00270952
Service Request Number: 20-00270952 • Address: 9211 ARBOR BRANCH DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00270952
Address
9211 ARBOR BRANCH DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T21:32:45.000
Update Date
2020-03-19T08:29:41.000
Closed Date
2020-03-16T21:32:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LUXAA3
Lat Location
(32.90144222519701600,-96.74376839200403000)
20-00280475
Service Request Number: 20-00280475 • Address: 1200 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280475
Address
1200 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:38:16.000
Update Date
2020-03-19T08:38:31.000
Closed Date
2020-03-18T18:38:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5e3KAAR
Lat Location
(32.77847296206092400,-96.84093935291654000)
20-00383457
Service Request Number: 20-00383457 • Address: 7645 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383457
Address
7645 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T19:48:24.000
Status
Closed
Created Date
2020-04-14T19:48:24.000
Update Date
2020-04-14T19:48:29.000
Closed Date
2020-04-14T19:48:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8PiAAL
Lat Location
(32.97045065550548000,-96.77649082049852000)
20-00280837
Service Request Number: 20-00280837 • Address: BURTON DR & DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280837
Address
BURTON DR & DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T11:30:52.000
Update Date
2020-03-19T07:42:25.000
Closed Date
2020-03-18T11:30:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fYoAAJ
Lat Location
(32.77637397618406000,-96.84194583924712000)
20-00383437
Service Request Number: 20-00383437 • Address: 900 E 9TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00383437
Address
900 E 9TH ST, DALLAS, TX, 75203
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:33:58.000
Update Date
2020-04-14T20:39:44.000
Closed Date
2020-04-14T19:33:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG8NDAA1
Lat Location
(32.74961395913519600,-96.81117680277151000)
20-00599085
Service Request Number: 20-00599085 • Address: 9240 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00599085
Address
9240 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-09T21:04:18.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-09T21:04:18.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwHSOAA3
Lat Location
(32.64086010436055600,-96.94798974255143000)
19-01180852
Service Request Number: 19-01180852 • Address: 5922 JOYCE WAY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
19-01180852
Address
5922 JOYCE WAY, DALLAS, TX, 75225
City Council District
13
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-10T23:59:00.000
Status
Closed
Created Date
2019-10-03T20:35:30.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-10-03T20:35:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4CozAAF
Lat Location
(32.87858984086154400,-96.80596933185618000)
20-00882310
Service Request Number: 20-00882310 • Address: 1907 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00882310
Address
1907 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Trinity Watershed Management
Service Request Type
Storm Drainage/Flooding Complaint - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-08-30T22:52:06.000
Update Date
2020-09-09T14:53:24.000
Closed Date
2020-08-30T22:52:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjhTFAAZ
Lat Location
(32.81669009058019000,-96.84965213879680000)
20-00276101
Service Request Number: 20-00276101 • Address: 1111 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00276101
Address
1111 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:43:24.000
Update Date
2020-03-19T08:20:54.000
Closed Date
2020-03-17T23:43:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VGIAA3
Lat Location
(32.66229713859660000,-96.84022300733757000)
20-00611139
Service Request Number: 20-00611139 • Address: 9323 CLEARHURST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00611139
Address
9323 CLEARHURST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T14:50:35.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-06-12T14:50:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwnIjAAJ
Lat Location
(32.87212567485090000,-96.72698923074194000)
19-01402860
Service Request Number: 19-01402860 • Address: 424 W PAGE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01402860
Address
424 W PAGE AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-20T00:59:00.000
Status
Closed
Created Date
2019-12-05T15:25:17.000
Update Date
2020-03-19T08:38:01.000
Closed Date
2019-12-05T15:25:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeTJoAAN
Lat Location
(32.74002924341505000,-96.82879361958818000)
20-00276050
Service Request Number: 20-00276050 • Address: 5025 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276050
Address
5025 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:17:16.000
Update Date
2020-03-19T08:35:41.000
Closed Date
2020-03-17T23:17:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VE5AAN
Lat Location
(32.68694799939497000,-96.79027668852176000)
20-00262768
Service Request Number: 20-00262768 • Address: 7317 CLAYMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00262768
Address
7317 CLAYMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:08:48.000
Update Date
2020-03-19T08:22:24.000
Closed Date
2020-03-13T16:08:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56B8AAJ
Lat Location
(32.75744342209925000,-96.69743976772129000)
19-01190871
Service Request Number: 19-01190871 • Address: 5030 EL SOL ST, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01190871
Address
5030 EL SOL ST, DALLAS, TX, 75236
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-07T14:11:48.000
Update Date
2020-03-19T08:39:57.000
Closed Date
2019-10-07T14:11:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4pQXAAZ
Lat Location
(32.68467983202924000,-96.91464117956981000)
20-00773095
Service Request Number: 20-00773095 • Address: 2602 MARFA AVE, DALLAS • City Council District: 4
Service Request Number
20-00773095
Address
2602 MARFA AVE, DALLAS
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-27T23:00:43.000
Update Date
2020-07-29T08:35:00.000
Closed Date
2020-07-27T23:00:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe78hAAB
Lat Location
(32.70922734947610000,-96.78633842047611000)
20-00255579
Service Request Number: 20-00255579 • Address: 6136 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255579
Address
6136 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:55:51.000
Update Date
2020-03-19T08:12:50.000
Closed Date
2020-03-12T09:55:51.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4s3ZAAR
Lat Location
(32.77680058286872000,-96.71287774444122000)
20-00276058
Service Request Number: 20-00276058 • Address: 2177 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276058
Address
2177 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:22:22.000
Update Date
2020-03-19T08:36:41.000
Closed Date
2020-03-17T23:22:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VEZAA3
Lat Location
(32.68701463489795600,-96.78788765363342000)
20-00272303
Service Request Number: 20-00272303 • Address: 10053 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272303
Address
10053 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:27:04.000
Update Date
2020-03-19T08:39:05.000
Closed Date
2020-03-17T10:27:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OhkAAF
Lat Location
(32.83077158745277000,-96.68335162182835000)
20-00617418
Service Request Number: 20-00617418 • Address: 1725 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00617418
Address
1725 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-11T18:04:06.000
Update Date
2020-06-15T13:19:44.000
Closed Date
2020-06-11T18:04:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1xLAAR
Lat Location
(32.70410990783613400,-96.80068005692206000)
20-00331554
Service Request Number: 20-00331554 • Address: 2410 GUS THOMASSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00331554
Address
2410 GUS THOMASSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T11:42:18.000
Update Date
2020-05-14T17:01:00.000
Closed Date
2020-04-01T11:42:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TEbcYAAT
Lat Location
(32.83471196327010000,-96.67458071316157000)
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