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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00279284
Service Request Number: 20-00279284 • Address: 2235 SWANSEE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00279284
Address
2235 SWANSEE ST, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:41:34.000
Update Date
2020-03-19T08:36:42.000
Closed Date
2020-03-18T14:41:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5bnBAAR
Lat Location
(32.68786234173113000,-96.85539524165232000)
20-00498836
Service Request Number: 20-00498836 • Address: 2060 ALHAMBRA ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00498836
Address
2060 ALHAMBRA ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T22:04:25.000
Update Date
2020-06-15T12:44:07.000
Closed Date
2020-05-13T22:04:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQxZAAX
Lat Location
(32.74800135424351000,-96.69518808053209000)
19-01177263
Service Request Number: 19-01177263 • Address: 617 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01177263
Address
617 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-03T10:10:01.000
Update Date
2020-07-12T01:07:47.000
Closed Date
2019-10-03T10:10:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3wPTAAZ
Lat Location
(32.70662145123114000,-96.83399879626472000)
20-00609623
Service Request Number: 20-00609623 • Address: 4400 AVONDALE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00609623
Address
4400 AVONDALE AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:13:21.000
Update Date
2020-06-15T12:58:06.000
Closed Date
2020-06-12T11:13:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwjnHAAR
Lat Location
(32.81734160644867000,-96.80024449916114000)
19-01183408
Service Request Number: 19-01183408 • Address: 611 N BROOKSIDE DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01183408
Address
611 N BROOKSIDE DR, DALLAS, TX, 75214
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T13:49:03.000
Update Date
2020-03-19T08:21:33.000
Closed Date
2019-10-04T13:49:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4MvqAAF
Lat Location
(32.81197552753089000,-96.75104992497398000)
20-00496461
Service Request Number: 20-00496461 • Address: 3315 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00496461
Address
3315 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:16:58.000
Update Date
2020-05-14T16:55:06.000
Closed Date
2020-05-13T13:16:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCM5iAAH
Lat Location
(32.74325871693103000,-96.87450493305616000)
19-01232071
Service Request Number: 19-01232071 • Address: 5402 PARRY AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01232071
Address
5402 PARRY AVE, DALLAS, TX, 75223
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-18T11:35:54.000
Update Date
2020-03-19T08:31:42.000
Closed Date
2019-10-18T11:35:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXXHBAA5
Lat Location
(32.79400031029233000,-96.75182743603128000)
20-00241729
Service Request Number: 20-00241729 • Address: 11555 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00241729
Address
11555 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-03-09T12:46:36.000
Update Date
2020-03-19T07:48:16.000
Closed Date
2020-03-09T12:46:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4PUgAAN
Lat Location
(32.85287673251842500,-96.65257962153602000)
20-00455891
Service Request Number: 20-00455891 • Address: 1066 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00455891
Address
1066 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-03T10:00:38.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-03T10:00:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAbBCAA1
Lat Location
(32.75563413946736000,-96.82780473819489000)
20-00913792
Service Request Number: 20-00913792 • Address: 2866 BARNES BRIDGE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00913792
Address
2866 BARNES BRIDGE RD, DALLAS, TX, 75228
City Council District
9
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-10-05T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-05T15:23:35.000
Update Date
2020-09-09T15:11:38.000
Closed Date
2020-09-05T15:23:35.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo6ZoAAJ
Lat Location
(32.85059227794839000,-96.66645062029774000)
20-00064302
Service Request Number: 20-00064302 • Address: 4847 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00064302
Address
4847 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T10:41:06.000
Update Date
2020-04-14T20:32:23.000
Closed Date
2020-01-21T10:41:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R32rHAAR
Lat Location
(32.71658444879229000,-96.74267613644454000)
20-00231287
Service Request Number: 20-00231287 • Address: 309 EASTON RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00231287
Address
309 EASTON RD, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-05T21:56:27.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-03-05T21:56:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoJBeAAN
Lat Location
(32.85948530797994000,-96.70790444524520000)
20-00263275
Service Request Number: 20-00263275 • Address: 1212 RING ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00263275
Address
1212 RING ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:14:06.000
Update Date
2020-03-19T08:25:57.000
Closed Date
2020-03-13T18:14:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56zIAAR
Lat Location
(32.78517967517950600,-96.75597297222947000)
20-00481913
Service Request Number: 20-00481913 • Address: 1344 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00481913
Address
1344 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-04T11:45:02.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-04T11:45:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBRw2AAH
Lat Location
(32.67386496277103400,-96.80246535960706000)
20-00259236
Service Request Number: 20-00259236 • Address: 7147 ELLIOTT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00259236
Address
7147 ELLIOTT DR, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T20:31:19.000
Update Date
2020-03-19T08:14:41.000
Closed Date
2020-03-12T20:31:19.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ykBAAR
Lat Location
(32.79023958482604000,-96.68881363828956000)
20-00271009
Service Request Number: 20-00271009 • Address: 2407 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271009
Address
2407 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:43:45.000
Update Date
2020-03-19T08:20:41.000
Closed Date
2020-03-16T22:43:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LcbAAF
Lat Location
(32.74964180626681000,-96.85710147118947000)
19-01253882
Service Request Number: 19-01253882 • Address: 9005 LONGMONT DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01253882
Address
9005 LONGMONT DR, DALLAS, TX, 75238
City Council District
10
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed
Created Date
2019-10-24T13:00:36.000
Update Date
2020-03-19T08:39:16.000
Closed Date
2019-10-24T13:00:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrcDhAAJ
Lat Location
(32.87018296262261400,-96.70979144873225000)
20-00614308
Service Request Number: 20-00614308 • Address: BOULDER DR & SPRAGUE DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00614308
Address
BOULDER DR & SPRAGUE DR, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-14T12:52:01.000
Update Date
2020-06-15T13:32:24.000
Closed Date
2020-06-14T12:52:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwtfzAAB
Lat Location
(32.69531285384718000,-96.87426877841648000)
20-00777424
Service Request Number: 20-00777424 • Address: 2814 MAPLE SPRINGS BLVD, DALLAS • City Council District: 2
Service Request Number
20-00777424
Address
2814 MAPLE SPRINGS BLVD, DALLAS
City Council District
2
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-07-29T07:50:21.000
Update Date
2020-07-29T07:58:27.000
Closed Date
2020-07-29T07:50:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeQjFAAV
Lat Location
(32.81725566343503400,-96.82556273375229000)
19-01197717
Service Request Number: 19-01197717 • Address: 3634 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01197717
Address
3634 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T09:09:08.000
Update Date
2020-03-19T08:39:54.000
Closed Date
2019-10-09T09:09:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5P7CAAV
Lat Location
(32.76608780930077000,-96.74659522400552000)
20-00262040
Service Request Number: 20-00262040 • Address: 9925 HUSTEAD ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00262040
Address
9925 HUSTEAD ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:23:02.000
Update Date
2020-03-19T08:18:50.000
Closed Date
2020-03-13T14:23:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T54zLAAR
Lat Location
(32.74830812419572000,-96.65206571816720000)
20-00383153
Service Request Number: 20-00383153 • Address: 7656 GREENSPAN AVE, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00383153
Address
7656 GREENSPAN AVE, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:17:11.000
Update Date
2020-04-14T20:28:56.000
Closed Date
2020-04-14T17:17:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7q4AAD
Lat Location
(32.65601624844348000,-96.83082132301678000)
20-00133344
Service Request Number: 20-00133344 • Address: 7000 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00133344
Address
7000 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:33:40.000
Update Date
2020-02-08T10:37:56.000
Closed Date
2020-02-08T10:33:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5g0oAAB
Lat Location
(32.73422360136067500,-96.70185177319885000)
19-01184382
Service Request Number: 19-01184382 • Address: 2809 ROSS AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01184382
Address
2809 ROSS AVE, DALLAS, TX, 75201
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T15:48:35.000
Update Date
2020-03-19T08:28:11.000
Closed Date
2019-10-04T15:48:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4QQrAAN
Lat Location
(32.79199351515233000,-96.79348001416838000)
20-00276048
Service Request Number: 20-00276048 • Address: 1206 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00276048
Address
1206 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:15:29.000
Update Date
2020-03-19T08:34:23.000
Closed Date
2020-03-17T23:15:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VDqAAN
Lat Location
(32.68216218350695400,-96.80496212613832000)
20-00666431
Service Request Number: 20-00666431 • Address: 5120 MEADOWCREEK DR, DALLAS • City Council District: 12
Service Request Number
20-00666431
Address
5120 MEADOWCREEK DR, DALLAS
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:43.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlyzAAB
Lat Location
(32.96618789660039000,-96.79102950883866000)
19-01223009
Service Request Number: 19-01223009 • Address: 8617 HONEYSUCKLE LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01223009
Address
8617 HONEYSUCKLE LN, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T10:29:19.000
Update Date
2020-03-19T08:38:54.000
Closed Date
2019-10-16T10:29:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWV0FAAX
Lat Location
(32.64371014443041500,-96.77421332525228000)
20-00383480
Service Request Number: 20-00383480 • Address: 2809 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383480
Address
2809 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:01:32.000
Update Date
2020-04-14T20:02:44.000
Closed Date
2020-04-14T20:01:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8SmAAL
Lat Location
(32.71310126904604000,-96.80466334398010000)
20-00614278
Service Request Number: 20-00614278 • Address: 10759 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00614278
Address
10759 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T12:36:31.000
Status
Closed
Created Date
2020-06-14T12:36:25.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-14T12:36:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwtegAAB
Lat Location
(32.89416208684687000,-96.80408637772125000)
19-01211218
Service Request Number: 19-01211218 • Address: LAKE JUNE RD & HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01211218
Address
LAKE JUNE RD & HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-12T17:07:54.000
Update Date
2020-03-19T08:31:31.000
Closed Date
2019-10-12T17:07:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6PrTAAV
Lat Location
(32.73425716666969000,-96.67428834597456000)
20-00269681
Service Request Number: 20-00269681 • Address: 10830 ESTACADO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00269681
Address
10830 ESTACADO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:26:33.000
Update Date
2020-03-19T08:38:28.000
Closed Date
2020-03-16T15:26:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JHqAAN
Lat Location
(32.84479254973901000,-96.67860926418896000)
20-00614918
Service Request Number: 20-00614918 • Address: 11289 QUINCY LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00614918
Address
11289 QUINCY LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T06:16:52.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-15T06:16:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwvntAAB
Lat Location
(32.90201048071818000,-96.81168195409167000)
20-00383515
Service Request Number: 20-00383515 • Address: 862 PARK AVE, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00383515
Address
862 PARK AVE, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-04-13T14:54:45.000
Update Date
2020-04-14T20:30:44.000
Closed Date
2020-04-13T14:54:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8XwAAL
Lat Location
(32.77733206075859000,-96.79242142307409000)
20-00255257
Service Request Number: 20-00255257 • Address: 1931 PRICHARD LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00255257
Address
1931 PRICHARD LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:18:47.000
Update Date
2020-03-19T08:16:29.000
Closed Date
2020-03-12T09:18:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4qjZAAR
Lat Location
(32.74549996442502000,-96.68665033144192000)
19-01234999
Service Request Number: 19-01234999 • Address: 2011 GLENCOE ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
19-01234999
Address
2011 GLENCOE ST, DALLAS, TX, 75206
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-19T08:46:05.000
Update Date
2020-03-19T08:27:42.000
Closed Date
2019-10-19T08:46:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NYKGHAA5
Lat Location
(32.81431230076418000,-96.77759895634860000)
20-00483486
Service Request Number: 20-00483486 • Address: 6000 HUDSON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00483486
Address
6000 HUDSON ST, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-10T22:38:01.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-10T22:38:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBrikAAD
Lat Location
(32.81007358018430000,-96.76544271459287000)
20-00263228
Service Request Number: 20-00263228 • Address: 6452 LANGE CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00263228
Address
6452 LANGE CIR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T17:49:51.000
Update Date
2020-03-19T08:33:04.000
Closed Date
2020-03-13T17:49:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56tjAAB
Lat Location
(32.84183078063351000,-96.75122522595495000)
20-00027922
Service Request Number: 20-00027922 • Address: 2523 BLUFFTON DR, PLANO, TX, 75075 • Department: Code Compliance
Service Request Number
20-00027922
Address
2523 BLUFFTON DR, PLANO, TX, 75075
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T16:04:06.000
Update Date
2020-03-19T08:14:58.000
Closed Date
2020-01-09T16:04:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0WaKAAV
Lat Location
(33.01815165861872000,-96.74150543721916000)
20-00262922
Service Request Number: 20-00262922 • Address: 2535 SANTA CRUZ DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00262922
Address
2535 SANTA CRUZ DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:30:25.000
Update Date
2020-03-19T08:22:52.000
Closed Date
2020-03-13T16:30:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T56PFAAZ
Lat Location
(32.75653741455796000,-96.69960018650819000)
20-00383456
Service Request Number: 20-00383456 • Address: 2725 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383456
Address
2725 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:48:01.000
Update Date
2020-04-14T19:50:32.000
Closed Date
2020-04-14T19:48:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8PYAA1
Lat Location
(32.71444673106428500,-96.80462412794930000)
20-00274504
Service Request Number: 20-00274504 • Address: 10057 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00274504
Address
10057 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:03:20.000
Update Date
2020-03-19T08:39:26.000
Closed Date
2020-03-17T15:03:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SWBAA3
Lat Location
(32.83082417249557000,-96.68328817971080000)
20-00314724
Service Request Number: 20-00314724 • Address: 9419 OLDE TOWNE ROWE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00314724
Address
9419 OLDE TOWNE ROWE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-03-27T13:53:38.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-27T13:53:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE6oyAAD
Lat Location
(32.75156490566866000,-96.65976734196516000)
20-00280492
Service Request Number: 20-00280492 • Address: 1206 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00280492
Address
1206 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-18T18:58:20.000
Update Date
2020-03-19T08:34:30.000
Closed Date
2020-03-18T18:58:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5e7WAAR
Lat Location
(32.68216218350695400,-96.80496212613832000)
19-01217553
Service Request Number: 19-01217553 • Address: 2706 TANNER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01217553
Address
2706 TANNER ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-15T07:32:41.000
Update Date
2020-03-19T08:35:31.000
Closed Date
2019-10-15T07:32:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6oY7AAJ
Lat Location
(32.76447528744541000,-96.76476135755993000)
20-00383483
Service Request Number: 20-00383483 • Address: 3515 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00383483
Address
3515 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:05:31.000
Update Date
2020-04-14T20:07:59.000
Closed Date
2020-04-14T20:05:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8TQAA1
Lat Location
(32.85856477209702000,-96.86149800959394000)
20-00255458
Service Request Number: 20-00255458 • Address: 6109 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00255458
Address
6109 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:43:28.000
Update Date
2020-03-19T08:11:14.000
Closed Date
2020-03-12T09:43:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4rk9AAB
Lat Location
(32.77708025584233600,-96.71337822617807000)
20-00382805
Service Request Number: 20-00382805 • Address: 1455 TERRE COLONY CT, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00382805
Address
1455 TERRE COLONY CT, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:17:04.000
Update Date
2020-04-14T19:49:21.000
Closed Date
2020-04-14T16:17:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7H9AAL
Lat Location
(32.77142721274830000,-96.86607004763005000)
20-00383447
Service Request Number: 20-00383447 • Address: 18204 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00383447
Address
18204 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:41:19.000
Update Date
2020-04-14T19:43:32.000
Closed Date
2020-04-14T19:41:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8OLAA1
Lat Location
(32.99950338980223600,-96.79694607850210000)
20-00503537
Service Request Number: 20-00503537 • Address: 720 LA SALLE DR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00503537
Address
720 LA SALLE DR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T17:18:22.000
Update Date
2020-05-14T17:32:34.000
Closed Date
2020-05-14T17:18:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCbNnAAL
Lat Location
(32.74296395626553000,-96.78573503283368000)
19-01213664
Service Request Number: 19-01213664 • Address: 495 E GREENBRIAR LN, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
19-01213664
Address
495 E GREENBRIAR LN, DALLAS, TX, 75203
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-14T10:05:21.000
Update Date
2020-03-19T08:35:29.000
Closed Date
2019-10-14T10:05:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6W3RAAV
Lat Location
(32.76241951189153000,-96.81531519336566000)
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