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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00383460
Service Request Number: 20-00383460 • Address: 8232 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00383460
Address
8232 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:52:54.000
Update Date
2020-04-14T20:18:24.000
Closed Date
2020-04-14T19:52:54.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8QbAAL
Lat Location
(32.76335264946754000,-96.67938461046018000)
20-00205904
Service Request Number: 20-00205904 • Address: 5100 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00205904
Address
5100 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-02-28T02:33:39.000
Update Date
2020-03-19T08:14:35.000
Closed Date
2020-02-28T02:33:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmMKRAA3
Lat Location
(32.68364266357952600,-96.85690118334716000)
20-00383459
Service Request Number: 20-00383459 • Address: 9411 WEBB CHAPEL RD, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00383459
Address
9411 WEBB CHAPEL RD, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:51:08.000
Update Date
2020-04-14T19:52:48.000
Closed Date
2020-04-14T19:51:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8LwAAL
Lat Location
(32.86131973000817000,-96.85854698738017000)
20-00261056
Service Request Number: 20-00261056 • Address: 7511 RAVEHILL LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261056
Address
7511 RAVEHILL LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:40:17.000
Update Date
2020-03-19T08:17:38.000
Closed Date
2020-03-13T11:40:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T52woAAB
Lat Location
(32.75281456716725600,-96.69310676641322000)
20-00280299
Service Request Number: 20-00280299 • Address: HERMOSA DR & PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00280299
Address
HERMOSA DR & PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:02:37.000
Update Date
2020-03-19T07:47:45.000
Closed Date
2020-03-18T17:02:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ddqAAB
Lat Location
(32.83418209769071400,-96.69163757498633000)
19-01202983
Service Request Number: 19-01202983 • Address: 1121 ANNEX AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01202983
Address
1121 ANNEX AVE, DALLAS, TX, 75204
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-10T11:34:26.000
Update Date
2020-03-19T08:24:49.000
Closed Date
2019-10-10T11:34:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5oFpAAJ
Lat Location
(32.79910163065502400,-96.77374434996060000)
20-00278935
Service Request Number: 20-00278935 • Address: 1710 BAYSIDE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00278935
Address
1710 BAYSIDE ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T13:56:10.000
Update Date
2020-03-19T07:54:14.000
Closed Date
2020-03-18T13:56:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bK3AAJ
Lat Location
(32.78863249148357500,-96.84701593531071000)
20-00275895
Service Request Number: 20-00275895 • Address: 7015 HUNNICUT RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00275895
Address
7015 HUNNICUT RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:34:44.000
Update Date
2020-03-19T08:39:44.000
Closed Date
2020-03-17T20:34:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UtHAAV
Lat Location
(32.78432542236906000,-96.71482424011268000)
20-00383507
Service Request Number: 20-00383507 • Address: 16600 PARK HILL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00383507
Address
16600 PARK HILL DR, DALLAS, TX, 75248
City Council District
12
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-04-15T20:24:08.000
Status
Closed
Created Date
2020-04-14T20:24:08.000
Update Date
2020-04-14T20:24:13.000
Closed Date
2020-04-14T20:24:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8WUAA1
Lat Location
(32.97660844708248400,-96.78873490349532000)
20-00755662
Service Request Number: 20-00755662 • Address: 13610 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00755662
Address
13610 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-22T11:29:13.000
Update Date
2020-07-29T08:02:37.000
Closed Date
2020-07-22T11:29:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcsMdAAJ
Lat Location
(32.93343353853562000,-96.74486642089039000)
20-00271154
Service Request Number: 20-00271154 • Address: 4040 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271154
Address
4040 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:41:27.000
Update Date
2020-03-19T08:22:18.000
Closed Date
2020-03-17T07:41:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MfCAAV
Lat Location
(32.72537974252044500,-96.88585710201322000)
20-00425448
Service Request Number: 20-00425448 • Address: 17 STONECOURT CIR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00425448
Address
17 STONECOURT CIR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-24T15:08:33.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-24T15:08:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCv8vAAD
Lat Location
(32.85972337690781000,-96.77595234717735000)
20-00279275
Service Request Number: 20-00279275 • Address: GASTON AVE & LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00279275
Address
GASTON AVE & LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:40:14.000
Update Date
2020-03-19T07:51:17.000
Closed Date
2020-03-18T14:40:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5bv4AAB
Lat Location
(32.81271073538798000,-96.75420524455757000)
20-00279270
Service Request Number: 20-00279270 • Address: GASTON AVE & SKILLMAN ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00279270
Address
GASTON AVE & SKILLMAN ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:39:01.000
Update Date
2020-03-19T07:50:20.000
Closed Date
2020-03-18T14:39:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5buGAAR
Lat Location
(32.80894780696345000,-96.75874087827161000)
20-00372693
Service Request Number: 20-00372693 • Address: 6659 ROBIN RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00372693
Address
6659 ROBIN RD, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-12T14:59:23.000
Update Date
2020-04-14T20:23:56.000
Closed Date
2020-04-12T14:59:23.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFpMRAA1
Lat Location
(32.83863827145365400,-96.82326899844924000)
20-00280237
Service Request Number: 20-00280237 • Address: 1300 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00280237
Address
1300 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:53:51.000
Update Date
2020-03-19T07:52:05.000
Closed Date
2020-03-18T16:53:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dSAAAZ
Lat Location
(32.72029180416373600,-96.84311923870922000)
20-00912593
Service Request Number: 20-00912593 • Address: 4111 KENTSHIRE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00912593
Address
4111 KENTSHIRE LN, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:38:51.000
Update Date
2020-09-09T15:06:55.000
Closed Date
2020-09-09T12:38:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo2nrAAB
Lat Location
(33.00236154285865000,-96.84083605326147000)
20-00383451
Service Request Number: 20-00383451 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383451
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:44:28.000
Update Date
2020-04-14T20:34:11.000
Closed Date
2020-04-14T19:44:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8OpAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
20-00654359
Service Request Number: 20-00654359 • Address: MIDDLETON RD & MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00654359
Address
MIDDLETON RD & MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-24T19:17:03.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-24T19:17:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyXVGAA3
Lat Location
(32.88494256266076000,-96.83851548087995000)
19-01208598
Service Request Number: 19-01208598 • Address: 9731 FORESTRIDGE CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01208598
Address
9731 FORESTRIDGE CIR, DALLAS, TX, 75238
City Council District
10
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T15:01:02.000
Update Date
2020-03-19T08:35:58.000
Closed Date
2019-10-11T15:01:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6G8IAAV
Lat Location
(32.87101221441079000,-96.71876996510841000)
19-01223165
Service Request Number: 19-01223165 • Address: 2905 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01223165
Address
2905 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T10:50:30.000
Update Date
2020-03-19T08:40:13.000
Closed Date
2019-10-16T10:50:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWVhYAAX
Lat Location
(32.70574997757754000,-96.86830280825360000)
20-00383329
Service Request Number: 20-00383329 • Address: 7326 MARINGO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00383329
Address
7326 MARINGO DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:27:30.000
Update Date
2020-04-14T19:49:59.000
Closed Date
2020-04-14T18:27:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8BCAA1
Lat Location
(32.75468029403942000,-96.69747926855739000)
20-00344752
Service Request Number: 20-00344752 • Address: 2345 N HOUSTON ST, DALLAS, TX, 75202 • City Council District: 2
Service Request Number
20-00344752
Address
2345 N HOUSTON ST, DALLAS, TX, 75202
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-05T01:06:44.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-05T01:06:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF1JvAAL
Lat Location
(32.78636356247131500,-96.80875417850531000)
19-01310451
Service Request Number: 19-01310451 • Address: 9225 FRENCHMANS WAY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01310451
Address
9225 FRENCHMANS WAY, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-16T00:59:00.000
Status
Closed
Created Date
2019-11-08T21:13:10.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-08T21:13:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NihmGAAR
Lat Location
(32.86467825845134000,-96.84270917757257000)
20-00262083
Service Request Number: 20-00262083 • Address: 2151 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00262083
Address
2151 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:29:32.000
Update Date
2020-03-19T08:19:31.000
Closed Date
2020-03-13T14:29:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T553XAAR
Lat Location
(32.74996127439417400,-96.69069845431453000)
20-00822348
Service Request Number: 20-00822348 • Address: 6905 DART AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00822348
Address
6905 DART AVE, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-10-14T23:59:00.000
Status
Closed
Created Date
2020-08-11T13:39:35.000
Update Date
2020-09-09T14:47:35.000
Closed Date
2020-08-11T13:39:35.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XvXrUAAV
Lat Location
(32.71651387948557000,-96.70312160370737000)
20-00188996
Service Request Number: 20-00188996 • Address: 8123 INWOOD RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00188996
Address
8123 INWOOD RD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T14:04:47.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-24T14:04:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000RlgqVAAR
Lat Location
(32.85389514226039000,-96.82135549202957000)
20-00280951
Service Request Number: 20-00280951 • Address: 8912 BELROSE PL, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00280951
Address
8912 BELROSE PL, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T13:56:21.000
Update Date
2020-03-19T08:27:40.000
Closed Date
2020-03-17T13:56:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fviAAB
Lat Location
(32.81454324288821000,-96.66739592083526000)
20-00280871
Service Request Number: 20-00280871 • Address: 3600 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280871
Address
3600 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:07:13.000
Update Date
2020-03-19T08:20:49.000
Closed Date
2020-03-19T08:07:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fjRAAR
Lat Location
(32.76444765004375600,-96.76283306054711000)
19-01481173
Service Request Number: 19-01481173 • Address: S LOOP 12 & CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
19-01481173
Address
S LOOP 12 & CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-30T14:21:29.000
Update Date
2020-04-14T20:47:28.000
Closed Date
2019-12-30T14:21:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PzJQKAA3
Lat Location
(32.70471272956014000,-96.74405151186416000)
20-00076474
Service Request Number: 20-00076474 • Address: 18748 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00076474
Address
18748 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-01-23T16:01:21.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-23T16:01:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3VFmAAN
Lat Location
(33.00610234511092000,-96.83399242754454000)
20-00237370
Service Request Number: 20-00237370 • Address: 7730 MEADOW PARK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00237370
Address
7730 MEADOW PARK DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-14T23:59:00.000
Status
Closed
Created Date
2020-03-07T15:47:54.000
Update Date
2020-03-19T08:39:41.000
Closed Date
2020-03-07T15:47:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnU6sAAF
Lat Location
(32.88535756112844400,-96.77448927143072000)
20-00371848
Service Request Number: 20-00371848 • Address: 2808 LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00371848
Address
2808 LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-11T19:10:41.000
Update Date
2020-04-14T21:05:24.000
Closed Date
2020-04-11T19:10:41.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFo2QAAT
Lat Location
(32.77508710781388000,-96.74350222151214000)
19-01210306
Service Request Number: 19-01210306 • Address: 2618 JIM LOFTIN RD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01210306
Address
2618 JIM LOFTIN RD, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-12T09:24:06.000
Update Date
2020-03-19T08:30:07.000
Closed Date
2019-10-12T09:24:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6O41AAF
Lat Location
(32.71884653060768000,-96.84062349296960000)
20-00509056
Service Request Number: 20-00509056 • Address: 9814 LIMERICK DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00509056
Address
9814 LIMERICK DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T19:15:41.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-15T19:15:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCnmPAAT
Lat Location
(32.83846443628038000,-96.69986092379840000)
19-01221604
Service Request Number: 19-01221604 • Address: 10261 IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
19-01221604
Address
10261 IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-29T23:59:00.000
Status
Closed
Created Date
2019-10-15T19:54:15.000
Update Date
2020-03-19T08:37:20.000
Closed Date
2019-10-15T19:54:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWONbAAP
Lat Location
(32.62189013348246000,-96.94671954605106000)
19-01291010
Service Request Number: 19-01291010 • Address: 3730 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01291010
Address
3730 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-11-04T17:13:35.000
Update Date
2020-03-19T08:36:17.000
Closed Date
2019-11-04T17:13:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvNvcAAF
Lat Location
(32.75566653478130000,-96.77074519241265000)
19-01300597
Service Request Number: 19-01300597 • Address: 7 VANGUARD WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01300597
Address
7 VANGUARD WAY, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-15T00:59:00.000
Status
Closed
Created Date
2019-11-06T16:59:20.000
Update Date
2020-07-12T01:07:41.000
Closed Date
2019-11-06T16:59:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiMtLAAV
Lat Location
(32.90425667912892000,-96.76371927645988000)
19-01268198
Service Request Number: 19-01268198 • Address: 2610 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01268198
Address
2610 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-29T08:09:11.000
Update Date
2020-03-19T08:34:28.000
Closed Date
2019-10-29T08:09:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nu8yUAAR
Lat Location
(32.75813635832664000,-96.86435956229960000)
20-00263850
Service Request Number: 20-00263850 • Address: 6970 HUNNICUT CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00263850
Address
6970 HUNNICUT CT, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:42:17.000
Update Date
2020-03-19T08:15:30.000
Closed Date
2020-03-14T10:42:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58HaAAJ
Lat Location
(32.78370966485840000,-96.71500985465907000)
20-00342742
Service Request Number: 20-00342742 • Address: COLUMBIA AVE & S FITZHUGH AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00342742
Address
COLUMBIA AVE & S FITZHUGH AVE, DALLAS, TX, 75214
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-03T15:56:33.000
Update Date
2020-04-14T20:59:46.000
Closed Date
2020-04-03T15:56:33.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TExOXAA1
Lat Location
(32.79511578651757000,-96.76359365245698000)
20-00063065
Service Request Number: 20-00063065 • Address: 7800 CARBONDALE ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00063065
Address
7800 CARBONDALE ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-20T18:12:08.000
Update Date
2020-04-14T20:53:41.000
Closed Date
2020-01-20T18:12:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2yklAAB
Lat Location
(32.71610173724758000,-96.75044800694934000)
20-00337038
Service Request Number: 20-00337038 • Address: 8732 QUINN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00337038
Address
8732 QUINN ST, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-02T13:26:11.000
Update Date
2020-04-14T20:56:52.000
Closed Date
2020-04-02T13:26:11.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEmXJAA1
Lat Location
(32.73112389806357000,-96.66983622728617000)
19-01436274
Service Request Number: 19-01436274 • Address: 9244 MARKVILLE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01436274
Address
9244 MARKVILLE DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T09:13:46.000
Update Date
2020-03-19T08:33:22.000
Closed Date
2019-12-16T09:13:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxVyiAAF
Lat Location
(32.91355674520005000,-96.74140530482138000)
20-00503454
Service Request Number: 20-00503454 • Address: 1342 INWOOD RD, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00503454
Address
1342 INWOOD RD, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:58:06.000
Update Date
2020-05-14T16:59:53.000
Closed Date
2020-05-14T16:58:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCbCpAAL
Lat Location
(32.80680353857667000,-96.85195671111578000)
19-01189980
Service Request Number: 19-01189980 • Address: 4609 VIRGINIA AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01189980
Address
4609 VIRGINIA AVE, DALLAS, TX, 75204
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-07T11:59:48.000
Update Date
2020-03-19T08:35:35.000
Closed Date
2019-10-07T11:59:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4kFuAAJ
Lat Location
(32.80286683802851000,-96.77663062462942000)
20-00502747
Service Request Number: 20-00502747 • Address: 2838 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00502747
Address
2838 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:33:02.000
Update Date
2020-05-14T17:27:43.000
Closed Date
2020-05-14T15:33:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZuaAAH
Lat Location
(32.89506107514459600,-96.88284743320070000)
20-00280240
Service Request Number: 20-00280240 • Address: 4600 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280240
Address
4600 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:55:08.000
Update Date
2020-03-19T07:52:23.000
Closed Date
2020-03-18T16:55:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dYvAAJ
Lat Location
(32.72033571621040000,-96.89700515738679000)
20-00134391
Service Request Number: 20-00134391 • Address: 3019 BICKERS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00134391
Address
3019 BICKERS ST, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-08T17:55:41.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-08T17:55:41.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5hcsAAB
Lat Location
(32.78636300454725000,-96.86965987509467000)
20-00052016
Service Request Number: 20-00052016 • Address: 4819 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00052016
Address
4819 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-16T13:16:35.000
Update Date
2020-04-14T20:40:52.000
Closed Date
2020-01-16T13:16:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2bo9AAB
Lat Location
(32.71634427115959000,-96.74313142930488000)
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