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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00237519
Service Request Number: 20-00237519 • Address: 1976 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00237519
Address
1976 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-07T17:30:34.000
Update Date
2020-03-19T08:31:49.000
Closed Date
2020-03-07T17:30:34.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnULTAA3
Lat Location
(32.81030367583939000,-96.68106218818225000)
20-00280868
Service Request Number: 20-00280868 • Address: MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00280868
Address
MARVIN D LOVE FWY NB & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:03:41.000
Update Date
2020-03-19T08:08:35.000
Closed Date
2020-03-19T08:03:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5fiEAAR
Lat Location
(32.67624136167921000,-96.85718085204387000)
20-00280278
Service Request Number: 20-00280278 • Address: 5000 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280278
Address
5000 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - School Flasher Maintenance - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:59:59.000
Update Date
2020-03-19T07:52:39.000
Closed Date
2020-03-18T16:59:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dcJAAR
Lat Location
(32.72036429687027000,-96.90880039146622000)
20-00334684
Service Request Number: 20-00334684 • Address: 8811 BRILEY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00334684
Address
8811 BRILEY DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-01T20:55:06.000
Update Date
2020-04-14T20:55:59.000
Closed Date
2020-04-01T20:55:06.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEgv9AAD
Lat Location
(32.73258621227347500,-96.66864434825406000)
20-00230827
Service Request Number: 20-00230827 • Address: 5700 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00230827
Address
5700 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T17:36:47.000
Update Date
2020-03-19T08:01:24.000
Closed Date
2020-03-05T17:36:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoI3eAAF
Lat Location
(32.67827930898029400,-96.85689775416839000)
20-00252159
Service Request Number: 20-00252159 • Address: 9724 SPRINGTREE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00252159
Address
9724 SPRINGTREE LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T13:01:42.000
Update Date
2020-03-19T08:35:37.000
Closed Date
2020-03-11T13:01:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4km4AAB
Lat Location
(32.90534001579274600,-96.71850417578447000)
20-00229510
Service Request Number: 20-00229510 • Address: 723 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00229510
Address
723 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T14:57:17.000
Update Date
2020-03-19T08:13:25.000
Closed Date
2020-03-05T14:57:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoFLpAAN
Lat Location
(32.72282241819870000,-96.81412397921220000)
20-00912658
Service Request Number: 20-00912658 • Address: 1719 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00912658
Address
1719 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:49:30.000
Update Date
2020-09-09T14:30:31.000
Closed Date
2020-09-09T12:49:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo33pAAB
Lat Location
(32.71578175896441000,-96.84889217246565000)
20-00222243
Service Request Number: 20-00222243 • Address: 5538 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00222243
Address
5538 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T23:26:59.000
Update Date
2020-03-19T08:11:54.000
Closed Date
2020-03-03T23:26:59.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnvGhAAJ
Lat Location
(32.67949439250686000,-96.85689685517870000)
20-00273423
Service Request Number: 20-00273423 • Address: 1721 SMOKE TREE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00273423
Address
1721 SMOKE TREE LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:45:49.000
Update Date
2020-03-19T07:55:01.000
Closed Date
2020-03-17T12:45:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QfHAAV
Lat Location
(32.68751088525909400,-96.61040338050671000)
19-01336358
Service Request Number: 19-01336358 • Address: 2550 KINGSTON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01336358
Address
2550 KINGSTON ST, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-15T17:49:22.000
Update Date
2020-03-19T08:29:39.000
Closed Date
2019-11-15T17:49:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcCQjAAN
Lat Location
(32.73383515704396000,-96.86032618192867000)
20-00358432
Service Request Number: 20-00358432 • Address: 2919 MIDWAY PLZ, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00358432
Address
2919 MIDWAY PLZ, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-08T11:59:59.000
Update Date
2020-04-14T21:06:41.000
Closed Date
2020-04-08T11:59:59.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFQrgAAH
Lat Location
(32.65558549175414500,-96.77369551529070000)
20-00340580
Service Request Number: 20-00340580 • Address: 13205 ESPERANZA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00340580
Address
13205 ESPERANZA RD, DALLAS, TX, 75240
City Council District
11
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-03T11:02:05.000
Update Date
2020-04-14T20:59:07.000
Closed Date
2020-04-03T11:02:05.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEtdOAAT
Lat Location
(32.92823017117835600,-96.76131856297260000)
20-00123296
Service Request Number: 20-00123296 • Address: 18199 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00123296
Address
18199 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-02-05T16:10:26.000
Update Date
2020-03-19T08:38:57.000
Closed Date
2020-02-05T16:10:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5GpRAAV
Lat Location
(32.99743380186992000,-96.82960260976547000)
20-00280805
Service Request Number: 20-00280805 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00280805
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T06:56:52.000
Update Date
2020-03-19T08:01:20.000
Closed Date
2020-03-19T06:56:52.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Proactive
Unique Key
500t000000T5fFmAAJ
Lat Location
(32.70563309996830000,-96.87520910898354000)
20-00352745
Service Request Number: 20-00352745 • Address: 4004 COPELAND ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00352745
Address
4004 COPELAND ST, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-04-07T11:02:11.000
Update Date
2020-04-14T21:04:33.000
Closed Date
2020-04-07T11:02:11.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFGsYAAX
Lat Location
(32.76932967914010000,-96.74563983975058000)
19-01211779
Service Request Number: 19-01211779 • Address: 2117 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01211779
Address
2117 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-13T10:41:51.000
Update Date
2020-03-19T08:36:41.000
Closed Date
2019-10-13T10:41:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6RS1AAN
Lat Location
(32.71870217971772000,-96.78838071949819000)
20-00276070
Service Request Number: 20-00276070 • Address: 4875 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00276070
Address
4875 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:26:44.000
Update Date
2020-03-19T08:38:01.000
Closed Date
2020-03-17T23:26:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VFXAA3
Lat Location
(32.69507982740730500,-96.77262107708546000)
20-00255003
Service Request Number: 20-00255003 • Address: 7722 SEYDEL ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00255003
Address
7722 SEYDEL ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T08:49:32.000
Update Date
2020-03-19T08:16:45.000
Closed Date
2020-03-12T08:49:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4qt0AAB
Lat Location
(32.74532674145835000,-96.69023468064495000)
20-00383325
Service Request Number: 20-00383325 • Address: 2517 HONDO AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00383325
Address
2517 HONDO AVE, DALLAS, TX, 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:24:52.000
Update Date
2020-04-14T21:18:35.000
Closed Date
2020-04-14T18:24:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8ATAA1
Lat Location
(32.81067400954709000,-96.82070545130075000)
20-00133346
Service Request Number: 20-00133346 • Address: 2300 SURREY AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00133346
Address
2300 SURREY AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:36:09.000
Update Date
2020-02-08T10:40:50.000
Closed Date
2020-02-08T10:36:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5g17AAB
Lat Location
(32.73147812474769000,-96.79613182221902000)
20-00849571
Service Request Number: 20-00849571 • Address: 4709 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849571
Address
4709 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T17:45:59.000
Update Date
2020-09-09T15:01:12.000
Closed Date
2020-08-19T17:45:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhTElAAN
Lat Location
(32.71293760191307600,-96.74373784537310000)
20-00345451
Service Request Number: 20-00345451 • Address: 9946 GOODING DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00345451
Address
9946 GOODING DR, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-05T14:53:33.000
Update Date
2020-04-14T21:01:16.000
Closed Date
2020-04-05T14:53:33.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2YDAA1
Lat Location
(32.87962406368741000,-96.84371256665789000)
20-00339397
Service Request Number: 20-00339397 • Address: 3251 ORADELL LN, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00339397
Address
3251 ORADELL LN, DALLAS, TX, 75220
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-03T05:07:26.000
Update Date
2020-04-14T20:58:13.000
Closed Date
2020-04-03T05:07:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEr1DAAT
Lat Location
(32.86040674925414000,-96.86477416419118000)
20-00616068
Service Request Number: 20-00616068 • Address: MILITARY PKWY & DONNA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00616068
Address
MILITARY PKWY & DONNA DR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:24:56.000
Update Date
2020-06-15T13:30:40.000
Closed Date
2020-06-15T10:24:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwynaAAB
Lat Location
(32.77352194816206000,-96.70501617603766000)
20-00280819
Service Request Number: 20-00280819 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00280819
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:23:23.000
Update Date
2020-03-19T08:07:08.000
Closed Date
2020-03-19T07:23:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fTTAAZ
Lat Location
(32.70563309996830000,-96.87520910898354000)
20-00617315
Service Request Number: 20-00617315 • Address: WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00617315
Address
WALNUT HILL LN & WHITE ROCK TRL, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:07:06.000
Update Date
2020-06-15T13:26:11.000
Closed Date
2020-06-15T13:07:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx1igAAB
Lat Location
(32.87888359508009000,-96.72930733778671000)
20-00346769
Service Request Number: 20-00346769 • Address: 3735 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00346769
Address
3735 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-04-06T09:43:44.000
Update Date
2020-04-14T21:01:51.000
Closed Date
2020-04-06T09:43:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF5ljAAD
Lat Location
(32.74023337020726000,-96.88063374683769000)
20-00262614
Service Request Number: 20-00262614 • Address: 2328 WAYCROSS DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00262614
Address
2328 WAYCROSS DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:47:36.000
Update Date
2020-03-19T08:21:58.000
Closed Date
2020-03-13T15:47:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T55xQAAR
Lat Location
(32.75383063796221000,-96.69455824676393000)
20-00217870
Service Request Number: 20-00217870 • Address: 6216 BERTHOUD PASS, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00217870
Address
6216 BERTHOUD PASS, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T07:48:54.000
Update Date
2020-03-19T08:37:22.000
Closed Date
2020-03-03T07:48:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnkoOAAR
Lat Location
(32.99157595144951000,-96.79917390652717000)
20-00280918
Service Request Number: 20-00280918 • Address: 7904 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00280918
Address
7904 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:19:03.000
Update Date
2020-03-19T08:35:03.000
Closed Date
2020-03-19T08:19:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5fqXAAR
Lat Location
(32.71098615077476000,-96.68680572015272000)
20-00271631
Service Request Number: 20-00271631 • Address: 3822 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271631
Address
3822 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:05:05.000
Update Date
2020-03-19T08:22:49.000
Closed Date
2020-03-17T09:05:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5NXOAA3
Lat Location
(32.72433672670924000,-96.88239956427972000)
20-00272582
Service Request Number: 20-00272582 • Address: 6002 BLUE BAY DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00272582
Address
6002 BLUE BAY DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:59:29.000
Update Date
2020-03-19T08:36:22.000
Closed Date
2020-03-17T10:59:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PBoAAN
Lat Location
(32.97405712648504000,-96.80392965368875000)
20-00233034
Service Request Number: 20-00233034 • Address: 5606 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00233034
Address
5606 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-06T11:55:22.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-06T11:55:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnLSNAA3
Lat Location
(32.98788571794576500,-96.81777140398240000)
20-00280897
Service Request Number: 20-00280897 • Address: 2647 HIGHWOOD DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00280897
Address
2647 HIGHWOOD DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T13:50:04.000
Update Date
2020-03-19T08:12:49.000
Closed Date
2020-03-17T13:50:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fniAAB
Lat Location
(32.82953173100770000,-96.66930598950198000)
20-00280839
Service Request Number: 20-00280839 • Address: 2339 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00280839
Address
2339 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T07:45:15.000
Update Date
2020-03-19T07:53:29.000
Closed Date
2020-03-19T07:45:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5faKAAR
Lat Location
(32.81966508471463000,-96.83853944636863000)
20-00280834
Service Request Number: 20-00280834 • Address: 1967 ABSHIRE LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00280834
Address
1967 ABSHIRE LN, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:39:06.000
Update Date
2020-03-19T08:35:31.000
Closed Date
2020-03-19T07:39:06.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fY9AAJ
Lat Location
(32.81041475166765000,-96.68111842710769000)
20-00355047
Service Request Number: 20-00355047 • Address: 2808 LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00355047
Address
2808 LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-04-07T15:29:51.000
Update Date
2020-04-14T21:05:24.000
Closed Date
2020-04-07T15:29:51.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFKdcAAH
Lat Location
(32.77508710781388000,-96.74350222151214000)
20-00502352
Service Request Number: 20-00502352 • Address: 1919 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00502352
Address
1919 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:50:00.000
Update Date
2020-05-14T17:39:44.000
Closed Date
2020-05-14T14:50:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZB1AAP
Lat Location
(32.81361331635011400,-96.77481513969080000)
20-00340157
Service Request Number: 20-00340157 • Address: 3354 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00340157
Address
3354 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-04-03T10:10:22.000
Update Date
2020-04-14T20:58:50.000
Closed Date
2020-04-03T10:10:22.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEsrtAAD
Lat Location
(32.72730063363839000,-96.87575553425063000)
20-00334629
Service Request Number: 20-00334629 • Address: 2323 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00334629
Address
2323 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-01T19:59:46.000
Update Date
2020-04-14T20:55:39.000
Closed Date
2020-04-01T19:59:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEgmCAAT
Lat Location
(32.76961985114325400,-96.75460636634982000)
20-00280975
Service Request Number: 20-00280975 • Address: 6431 CHRISTENSEN DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00280975
Address
6431 CHRISTENSEN DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T15:50:07.000
Update Date
2020-03-19T08:33:46.000
Closed Date
2020-03-18T15:50:07.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fzZAAR
Lat Location
(32.76469246709882000,-96.71065374243008000)
20-00383537
Service Request Number: 20-00383537 • Address: 9751 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00383537
Address
9751 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:53:11.000
Update Date
2020-04-14T20:54:52.000
Closed Date
2020-04-14T20:53:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8aRAAT
Lat Location
(32.92352408818655000,-96.71903930428671000)
20-00334727
Service Request Number: 20-00334727 • Address: 2223 CAMBRIDGE SQUARE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00334727
Address
2223 CAMBRIDGE SQUARE DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-01T21:35:19.000
Update Date
2020-04-14T20:56:18.000
Closed Date
2020-04-01T21:35:19.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEh0sAAD
Lat Location
(32.79765488073903000,-96.72118535081904000)
20-00389415
Service Request Number: 20-00389415 • Address: 4200 TACOMA ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00389415
Address
4200 TACOMA ST, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-16T09:44:18.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-04-16T09:44:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGJXZAA5
Lat Location
(32.70716375266885000,-96.77676483540820000)
20-00239086
Service Request Number: 20-00239086 • Address: 14326 HAYMEADOW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00239086
Address
14326 HAYMEADOW DR, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-09T06:44:21.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-03-09T06:44:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4KbIAAV
Lat Location
(32.94351351755103000,-96.77118794458840000)
20-00280702
Service Request Number: 20-00280702 • Address: ABRAMS RD & N GLASGOW DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00280702
Address
ABRAMS RD & N GLASGOW DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - All Out - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-18T22:20:18.000
Update Date
2020-03-19T07:50:51.000
Closed Date
2020-03-18T22:20:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5edDAAR
Lat Location
(32.80762075151163000,-96.75385451009898000)
20-00765198
Service Request Number: 20-00765198 • Address: 4563 W RED BIRD LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00765198
Address
4563 W RED BIRD LN, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T16:19:20.000
Update Date
2020-07-29T08:16:06.000
Closed Date
2020-07-24T16:19:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdbClAAJ
Lat Location
(32.67674166743629600,-96.89799767245236000)
20-00276023
Service Request Number: 20-00276023 • Address: 3751 FOREST LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00276023
Address
3751 FOREST LN, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:53:55.000
Update Date
2020-03-19T08:25:20.000
Closed Date
2020-03-17T22:53:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VBBAA3
Lat Location
(32.90970901301798000,-96.85339062038528000)
20-00704466
Service Request Number: 20-00704466 • Address: 5018 SAN JACINTO ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00704466
Address
5018 SAN JACINTO ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-22T07:21:38.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-22T07:21:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WxZN3AAN
Lat Location
(32.80627884925148000,-96.77382914892186000)
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