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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00383529
Service Request Number: 20-00383529 • Address: 9750 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00383529
Address
9750 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:47:57.000
Update Date
2020-04-14T20:48:33.000
Closed Date
2020-04-14T20:47:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8ZiAAL
Lat Location
(32.92331844746287600,-96.71912632261133000)
20-00517152
Service Request Number: 20-00517152 • Address: 3030 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00517152
Address
3030 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-19T06:42:05.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-05-19T06:42:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VD6jQAAT
Lat Location
(32.70946338147320000,-96.76829702646057000)
20-00276038
Service Request Number: 20-00276038 • Address: 2978 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00276038
Address
2978 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:06:35.000
Update Date
2020-03-19T08:28:46.000
Closed Date
2020-03-17T23:06:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VBHAA3
Lat Location
(32.64743039403932600,-96.86890839379288000)
20-00280904
Service Request Number: 20-00280904 • Address: 2931 CARPENTER AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280904
Address
2931 CARPENTER AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:14:59.000
Update Date
2020-03-19T08:34:27.000
Closed Date
2020-03-19T08:14:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5folAAB
Lat Location
(32.76005466430012000,-96.75370379451718000)
20-00268767
Service Request Number: 20-00268767 • Address: 6823 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00268767
Address
6823 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:50:35.000
Update Date
2020-03-19T08:34:37.000
Closed Date
2020-03-16T13:50:35.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HoEAAV
Lat Location
(32.81175005925064000,-96.74336473318886000)
19-01187256
Service Request Number: 19-01187256 • Address: 1954 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01187256
Address
1954 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-06T08:23:44.000
Update Date
2020-03-19T08:34:50.000
Closed Date
2019-10-06T08:23:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4aMBAAZ
Lat Location
(32.70074690121998600,-96.79404029655706000)
20-00371621
Service Request Number: 20-00371621 • Address: 4802 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00371621
Address
4802 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-11T16:40:12.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-11T16:40:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFngzAAD
Lat Location
(32.77610586694899000,-96.73990559714005000)
20-00260495
Service Request Number: 20-00260495 • Address: 7418 PIEDMONT DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00260495
Address
7418 PIEDMONT DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:25:16.000
Update Date
2020-03-19T08:17:20.000
Closed Date
2020-03-13T10:25:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T520QAAR
Lat Location
(32.75830830205272500,-96.69417381758300000)
20-00383236
Service Request Number: 20-00383236 • Address: 3950 BASTILLE RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00383236
Address
3950 BASTILLE RD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:40:37.000
Update Date
2020-04-14T20:57:43.000
Closed Date
2020-04-14T17:40:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7sgAAD
Lat Location
(32.77107541204330000,-96.89157659211945000)
20-00417708
Service Request Number: 20-00417708 • Address: 17630 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00417708
Address
17630 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Sustainable Development and Construction
Service Request Type
Advertising Sign Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-20T08:28:52.000
Update Date
2020-07-12T01:08:30.000
Closed Date
2020-04-20T08:28:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UChULAA1
Lat Location
(32.99240114047502000,-96.80045607524814000)
20-00261177
Service Request Number: 20-00261177 • Address: 7414 RAVEHILL LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261177
Address
7414 RAVEHILL LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:57:45.000
Update Date
2020-03-19T08:17:55.000
Closed Date
2020-03-13T11:57:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T533hAAB
Lat Location
(32.75271317068406000,-96.69446545990628000)
20-00264061
Service Request Number: 20-00264061 • Address: 10335 LAKE GARDENS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00264061
Address
10335 LAKE GARDENS DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T12:46:01.000
Update Date
2020-03-19T08:27:16.000
Closed Date
2020-03-14T12:46:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58dWAAR
Lat Location
(32.84424432872437000,-96.69609664784087000)
20-00337485
Service Request Number: 20-00337485 • Address: 3222 TRUXILLO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00337485
Address
3222 TRUXILLO DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-02T14:23:54.000
Update Date
2020-04-14T20:57:14.000
Closed Date
2020-04-02T14:23:54.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEnPkAAL
Lat Location
(32.84768015949319000,-96.66161073250044000)
20-00351242
Service Request Number: 20-00351242 • Address: 2617 DURHAM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00351242
Address
2617 DURHAM RD, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-04-06T22:52:56.000
Update Date
2020-04-14T21:04:17.000
Closed Date
2020-04-06T22:52:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFDYrAAP
Lat Location
(32.67820034680461600,-96.77827344167817000)
20-00615972
Service Request Number: 20-00615972 • Address: 5512 FRANKFORD CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615972
Address
5512 FRANKFORD CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T09:25:19.000
Update Date
2020-06-15T13:02:00.000
Closed Date
2020-06-15T09:25:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwyZJAAZ
Lat Location
(32.99793249496049400,-96.81245554191655000)
20-00383194
Service Request Number: 20-00383194 • Address: 9511 TIMBERBLUFF CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00383194
Address
9511 TIMBERBLUFF CIR, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:25:58.000
Update Date
2020-04-14T21:18:25.000
Closed Date
2020-04-14T17:25:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7uBAAT
Lat Location
(32.63490294162126000,-96.95232647696491000)
20-00465156
Service Request Number: 20-00465156 • Address: 914 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00465156
Address
914 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T13:26:37.000
Update Date
2020-06-15T13:34:36.000
Closed Date
2020-05-05T13:26:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAtXOAA1
Lat Location
(32.72268566160201400,-96.81185342220442000)
20-00264532
Service Request Number: 20-00264532 • Address: 7253 ALEXANDER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00264532
Address
7253 ALEXANDER DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T17:06:43.000
Update Date
2020-03-19T09:35:28.000
Closed Date
2020-03-14T17:06:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59KGAAZ
Lat Location
(32.82928271780521000,-96.73540054586746000)
20-00351086
Service Request Number: 20-00351086 • Address: 2815 S HAMPTON RD, DALLAS, TX, 75224 • City Council District: 3
Service Request Number
20-00351086
Address
2815 S HAMPTON RD, DALLAS, TX, 75224
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-04-06T19:54:30.000
Update Date
2020-04-14T21:02:21.000
Closed Date
2020-04-06T19:54:30.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFDCfAAP
Lat Location
(32.71654705539303600,-96.85716785429567000)
19-01182458
Service Request Number: 19-01182458 • Address: 2825 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01182458
Address
2825 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T11:17:15.000
Update Date
2020-03-19T08:44:22.000
Closed Date
2019-10-04T11:17:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4IgrAAF
Lat Location
(32.89538544368098000,-96.88259767567546000)
19-01227814
Service Request Number: 19-01227814 • Address: 5646 SOUTHWESTERN BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
19-01227814
Address
5646 SOUTHWESTERN BLVD, DALLAS, TX, 75209
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-17T11:38:40.000
Update Date
2020-03-19T09:13:53.000
Closed Date
2019-10-17T11:38:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWwJeAAL
Lat Location
(32.85690980819349000,-96.81638846267194000)
20-00066759
Service Request Number: 20-00066759 • Address: 5103 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00066759
Address
5103 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-21T15:45:17.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T15:45:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R381gAAB
Lat Location
(32.80485035779394600,-96.77004116308525000)
20-00271876
Service Request Number: 20-00271876 • Address: 10389 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00271876
Address
10389 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:34:31.000
Update Date
2020-03-19T09:38:54.000
Closed Date
2020-03-17T09:34:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Nw4AAF
Lat Location
(32.84052510422450400,-96.65796115886147000)
19-01169310
Service Request Number: 19-01169310 • Address: 8936 CARTAGENA PL, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01169310
Address
8936 CARTAGENA PL, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T14:03:29.000
Update Date
2020-03-19T09:00:10.000
Closed Date
2019-10-01T14:03:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3NYuAAN
Lat Location
(32.81471889737929400,-96.66629927471718000)
20-00003849
Service Request Number: 20-00003849 • Address: 13205 SOUTHVIEW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00003849
Address
13205 SOUTHVIEW LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:13:05.000
Update Date
2020-03-19T09:39:10.000
Closed Date
2020-01-02T15:13:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzdpyAAB
Lat Location
(32.92891320990885000,-96.77022430809986000)
20-00270292
Service Request Number: 20-00270292 • Address: 4837 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00270292
Address
4837 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:30:34.000
Update Date
2020-03-19T08:47:09.000
Closed Date
2020-03-16T16:30:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KBBAA3
Lat Location
(32.80055845263310500,-96.77168441171125000)
20-00358587
Service Request Number: 20-00358587 • Address: 2808 LE CLERC AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00358587
Address
2808 LE CLERC AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-08T12:16:56.000
Update Date
2020-04-14T21:05:24.000
Closed Date
2020-04-08T12:16:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFRBpAAP
Lat Location
(32.77508710781388000,-96.74350222151214000)
19-01169498
Service Request Number: 19-01169498 • Address: 3940 CLEAR COVE LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01169498
Address
3940 CLEAR COVE LN, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T14:26:36.000
Update Date
2020-03-19T09:01:23.000
Closed Date
2019-10-01T14:26:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3OMLAA3
Lat Location
(32.91007627489328000,-96.84802001263091000)
19-01170619
Service Request Number: 19-01170619 • Address: 5201 REIGER AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
19-01170619
Address
5201 REIGER AVE, DALLAS, TX, 75214
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T16:46:56.000
Update Date
2020-03-19T08:56:47.000
Closed Date
2019-10-01T16:46:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3T3JAAV
Lat Location
(32.79925604215958000,-96.76149611136553000)
20-00269774
Service Request Number: 20-00269774 • Address: 4533 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00269774
Address
4533 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:36:20.000
Update Date
2020-03-19T08:49:58.000
Closed Date
2020-03-16T15:36:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JMDAA3
Lat Location
(32.79550220953777000,-96.77135677988302000)
19-01259755
Service Request Number: 19-01259755 • Address: 3905 WALDEN WAY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01259755
Address
3905 WALDEN WAY, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-25T16:01:00.000
Update Date
2020-03-19T09:07:01.000
Closed Date
2019-10-25T16:01:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NsEHhAAN
Lat Location
(33.00039370479980000,-96.84636143919175000)
19-01250958
Service Request Number: 19-01250958 • Address: 1739 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01250958
Address
1739 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-07T00:59:00.000
Status
Closed
Created Date
2019-10-23T16:28:36.000
Update Date
2020-03-19T09:20:26.000
Closed Date
2019-10-23T16:28:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrLAMAA3
Lat Location
(32.74912586359894000,-96.76208689488644000)
20-00343956
Service Request Number: 20-00343956 • Address: 1300 N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00343956
Address
1300 N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-04-04T11:27:13.000
Update Date
2020-04-14T21:00:53.000
Closed Date
2020-04-04T11:27:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000TEzvYAAT
Lat Location
(32.75829643392813000,-96.91140375307820000)
20-00273491
Service Request Number: 20-00273491 • Address: 9547 SOPHORA DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273491
Address
9547 SOPHORA DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:57:02.000
Update Date
2020-03-19T09:26:55.000
Closed Date
2020-03-17T12:57:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QnKAAV
Lat Location
(32.62625217782587000,-96.95249151550301000)
19-01390756
Service Request Number: 19-01390756 • Address: 5534 VICTOR ST, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
19-01390756
Address
5534 VICTOR ST, DALLAS, TX, 75214
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-12-03T11:55:01.000
Update Date
2020-03-19T09:36:03.000
Closed Date
2019-12-03T11:55:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oe5DmAAJ
Lat Location
(32.80203138766174000,-96.75897805008232000)
19-01193268
Service Request Number: 19-01193268 • Address: 349 N ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01193268
Address
349 N ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-08T09:16:06.000
Update Date
2020-03-19T08:40:29.000
Closed Date
2019-10-08T09:16:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N52RxAAJ
Lat Location
(32.71657502449913000,-96.65726405876241000)
19-01386444
Service Request Number: 19-01386444 • Address: 17729 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01386444
Address
17729 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-04-26T23:59:00.000
Status
Closed
Created Date
2019-12-02T12:57:01.000
Update Date
2020-06-15T13:34:51.000
Closed Date
2019-12-02T12:57:01.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000OdvqjAAB
Lat Location
(32.99297711761034400,-96.76033397352940000)
20-00281287
Service Request Number: 20-00281287 • Address: 123 HIGH HARVEST RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281287
Address
123 HIGH HARVEST RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:25:09.000
Update Date
2020-03-19T09:39:07.000
Closed Date
2020-03-19T09:25:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gc2AAB
Lat Location
(32.64826716216225600,-96.82138316688798000)
20-00248406
Service Request Number: 20-00248406 • Address: 2336 DYSON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00248406
Address
2336 DYSON ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-10T15:41:11.000
Update Date
2020-03-19T09:31:44.000
Closed Date
2020-03-10T15:41:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4clOAAR
Lat Location
(32.74324690905202600,-96.75540704118752000)
20-00281335
Service Request Number: 20-00281335 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00281335
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:31:26.000
Update Date
2020-03-19T09:38:02.000
Closed Date
2020-03-19T09:31:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gh2AAB
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00281071
Service Request Number: 20-00281071 • Address: 1920 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00281071
Address
1920 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:50:06.000
Update Date
2020-03-19T08:56:47.000
Closed Date
2020-03-19T08:50:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gAcAAJ
Lat Location
(32.67532933358508000,-96.60322792245462000)
19-01169438
Service Request Number: 19-01169438 • Address: 3930 CLEAR COVE LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01169438
Address
3930 CLEAR COVE LN, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T14:20:11.000
Update Date
2020-03-19T09:00:39.000
Closed Date
2019-10-01T14:20:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3O9RAAV
Lat Location
(32.91007612564848000,-96.84820757312015000)
20-00822709
Service Request Number: 20-00822709 • Address: 617 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00822709
Address
617 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-11T14:42:56.000
Update Date
2020-09-09T15:09:24.000
Closed Date
2020-08-11T14:42:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XvYQfAAN
Lat Location
(32.74901797655161000,-96.83229612529705000)
20-00270100
Service Request Number: 20-00270100 • Address: 9032 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00270100
Address
9032 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Shopping Cart Routine Pickup - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:10:33.000
Update Date
2020-03-19T09:13:03.000
Closed Date
2020-03-16T16:10:33.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JuxAAF
Lat Location
(32.91718039236124600,-96.74759561714029000)
19-01358489
Service Request Number: 19-01358489 • Address: 4539 WOODHOLLOW DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
19-01358489
Address
4539 WOODHOLLOW DR, DALLAS, TX, 75237
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-06T00:59:00.000
Status
Closed
Created Date
2019-11-21T20:47:07.000
Update Date
2020-03-19T09:11:00.000
Closed Date
2019-11-21T20:47:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcvlcAAB
Lat Location
(32.68959678430433000,-96.86371737746092000)
20-00273933
Service Request Number: 20-00273933 • Address: 3424 NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00273933
Address
3424 NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:57:01.000
Update Date
2020-03-19T09:12:13.000
Closed Date
2020-03-17T13:57:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RXxAAN
Lat Location
(32.82952991386686400,-96.75799982666050000)
20-00356863
Service Request Number: 20-00356863 • Address: 4337 MILL CREEK RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00356863
Address
4337 MILL CREEK RD, DALLAS, TX, 75244
City Council District
13
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-08T08:59:56.000
Update Date
2020-04-14T21:05:59.000
Closed Date
2020-04-08T08:59:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFOMuAAP
Lat Location
(32.92024899963714000,-96.83617411624200000)
19-01236981
Service Request Number: 19-01236981 • Address: 8200 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01236981
Address
8200 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:46:32.000
Update Date
2020-03-19T08:56:47.000
Closed Date
2019-10-20T16:46:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3I0AAL
Lat Location
(32.80494763817201000,-96.70976934073097000)
19-01243876
Service Request Number: 19-01243876 • Address: 8392 SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01243876
Address
8392 SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-10-22T10:55:28.000
Update Date
2020-03-19T09:08:46.000
Closed Date
2019-10-22T10:55:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZlDDAA1
Lat Location
(32.93983830603120600,-96.75773962662883000)
19-01424827
Service Request Number: 19-01424827 • Address: 5937 MERCEDES AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01424827
Address
5937 MERCEDES AVE, DALLAS, TX, 75206
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-12-11T18:43:37.000
Update Date
2020-03-19T08:51:43.000
Closed Date
2019-12-11T18:43:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfLW3AAN
Lat Location
(32.82807847680043500,-96.76497697008158000)
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