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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00383540
Service Request Number: 20-00383540 • Address: 9751 WALNUT ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00383540
Address
9751 WALNUT ST, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:56:43.000
Update Date
2020-04-14T20:57:30.000
Closed Date
2020-04-14T20:56:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG8alAAD
Lat Location
(32.92352408818655000,-96.71903930428671000)
20-00356356
Service Request Number: 20-00356356 • Address: 709 N BAGLEY ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00356356
Address
709 N BAGLEY ST, DALLAS, TX, 75211
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-04-07T21:15:39.000
Update Date
2020-04-14T21:05:42.000
Closed Date
2020-04-07T21:15:39.000
Outcome
Request Documented
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000TFMiUAAX
Lat Location
(32.75048498711703400,-96.91281011666290000)
20-00277916
Service Request Number: 20-00277916 • Address: 5062 LINNET LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00277916
Address
5062 LINNET LN, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T11:37:52.000
Update Date
2020-03-19T08:58:18.000
Closed Date
2020-03-18T11:37:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZN6AAN
Lat Location
(32.84320061001093000,-96.82450843401892000)
20-00189811
Service Request Number: 20-00189811 • Address: 7726 BROWNSVILLE AVE, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00189811
Address
7726 BROWNSVILLE AVE, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T15:53:45.000
Update Date
2020-04-14T21:22:43.000
Closed Date
2020-02-24T15:53:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlikPAAR
Lat Location
(32.71757351944958000,-96.75016142496744000)
20-00564687
Service Request Number: 20-00564687 • Address: 4816 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00564687
Address
4816 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-31T20:37:37.000
Update Date
2020-06-15T13:27:45.000
Closed Date
2020-05-31T20:37:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuqRTAAZ
Lat Location
(32.79549590224968400,-96.76566934065280000)
19-01223326
Service Request Number: 19-01223326 • Address: 8120 HUNNICUT RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01223326
Address
8120 HUNNICUT RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T11:12:12.000
Update Date
2020-03-19T08:41:42.000
Closed Date
2019-10-16T11:12:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWWQ9AAP
Lat Location
(32.79872589455580000,-96.70695680260190000)
20-00276864
Service Request Number: 20-00276864 • Address: 1219 N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00276864
Address
1219 N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:36:04.000
Update Date
2020-03-19T09:14:29.000
Closed Date
2020-03-18T09:36:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XgZAAV
Lat Location
(32.75658890188557000,-96.91153458643753000)
20-00334825
Service Request Number: 20-00334825 • Address: 3202 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00334825
Address
3202 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-01T23:08:21.000
Update Date
2020-04-29T16:39:23.000
Closed Date
2020-04-01T23:08:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEhCeAAL
Lat Location
(32.75962665814921600,-96.74843188413493000)
19-01262492
Service Request Number: 19-01262492 • Address: 4515 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01262492
Address
4515 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-27T09:37:19.000
Update Date
2020-03-19T09:00:59.000
Closed Date
2019-10-27T09:37:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NsuSiAAJ
Lat Location
(32.79985141160176000,-96.77606431460198000)
19-01430896
Service Request Number: 19-01430896 • Address: 506 1ST AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
19-01430896
Address
506 1ST AVE, DALLAS, TX, 75226
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-12-13T12:06:26.000
Update Date
2020-03-19T08:59:28.000
Closed Date
2019-12-13T12:06:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxK3oAAF
Lat Location
(32.78298569863437000,-96.77173925178865000)
20-00281170
Service Request Number: 20-00281170 • Address: 8008 KOMALTY DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00281170
Address
8008 KOMALTY DR, DALLAS, TX, 75217
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:08:32.000
Update Date
2020-03-19T09:08:38.000
Closed Date
2020-03-19T09:08:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gNlAAJ
Lat Location
(32.70792784601466000,-96.68481638331639000)
20-00212491
Service Request Number: 20-00212491 • Address: 1250 SAN PATRICIO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00212491
Address
1250 SAN PATRICIO DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-01T13:45:21.000
Update Date
2020-03-19T08:59:44.000
Closed Date
2020-03-01T13:45:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnX7lAAF
Lat Location
(32.83903818192346000,-96.69348215054976000)
20-00398319
Service Request Number: 20-00398319 • Address: 2812 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00398319
Address
2812 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-18T08:25:36.000
Update Date
2020-04-29T15:42:01.000
Closed Date
2020-04-18T08:25:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGYqiAAH
Lat Location
(32.70664245860774600,-96.77435137088067000)
20-00374566
Service Request Number: 20-00374566 • Address: 10524 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00374566
Address
10524 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-27T11:47:11.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-27T11:47:11.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsxuAAD
Lat Location
(32.83922721174436500,-96.66588645435348000)
20-00279136
Service Request Number: 20-00279136 • Address: 3308 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00279136
Address
3308 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:23:50.000
Update Date
2020-03-19T09:40:08.000
Closed Date
2020-03-18T14:23:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5bg9AAB
Lat Location
(32.81015460202539000,-96.80760531869340000)
20-00383530
Service Request Number: 20-00383530 • Address: 4033 WINDHAVEN LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00383530
Address
4033 WINDHAVEN LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:48:33.000
Update Date
2020-04-14T22:28:31.000
Closed Date
2020-04-14T20:48:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8ZnAAL
Lat Location
(33.00780126023987000,-96.84244050771557000)
19-01167741
Service Request Number: 19-01167741 • Address: 5403 MAPLE SPRINGS BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01167741
Address
5403 MAPLE SPRINGS BLVD, DALLAS, TX, 75235
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T10:30:20.000
Update Date
2020-03-19T08:54:15.000
Closed Date
2019-10-01T10:30:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3GDfAAN
Lat Location
(32.82232122437831400,-96.82822736260670000)
19-01206617
Service Request Number: 19-01206617 • Address: 1611 WINDCHIME DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01206617
Address
1611 WINDCHIME DR, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T10:22:48.000
Update Date
2020-03-19T09:11:55.000
Closed Date
2019-10-11T10:22:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N678dAAB
Lat Location
(32.69309763296963000,-96.84827933969103000)
20-00066835
Service Request Number: 20-00066835 • Address: 5750 MARQUITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00066835
Address
5750 MARQUITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-21T15:52:22.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T15:52:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R389fAAB
Lat Location
(32.82591455776798000,-96.76905541058143000)
20-00279970
Service Request Number: 20-00279970 • Address: 3621 ESPANOLA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00279970
Address
3621 ESPANOLA DR, DALLAS, TX, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:09:46.000
Update Date
2020-03-19T09:24:38.000
Closed Date
2020-03-18T16:09:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5d5VAAR
Lat Location
(32.86846733100513500,-96.85823901012739000)
20-00231509
Service Request Number: 20-00231509 • Address: 2228 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00231509
Address
2228 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T08:43:05.000
Update Date
2020-03-19T09:36:51.000
Closed Date
2020-03-06T08:43:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnIiAAAV
Lat Location
(32.83142325985773600,-96.85438962125679000)
19-01362131
Service Request Number: 19-01362131 • Address: 3014 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01362131
Address
3014 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-11-22T16:35:12.000
Update Date
2020-03-19T09:00:15.000
Closed Date
2019-11-22T16:35:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Od3MfAAJ
Lat Location
(32.80865940803252000,-96.80883949657564000)
20-00223824
Service Request Number: 20-00223824 • Address: 8203 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00223824
Address
8203 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T12:00:30.000
Update Date
2020-03-19T09:24:29.000
Closed Date
2020-03-04T12:00:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So0nHAAR
Lat Location
(32.71975596641749500,-96.68068513246190000)
20-00280846
Service Request Number: 20-00280846 • Address: 1226 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280846
Address
1226 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:50:09.000
Update Date
2020-03-19T09:23:00.000
Closed Date
2020-03-19T07:50:09.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5fc6AAB
Lat Location
(32.76013100019835600,-96.78313426617903000)
20-00475865
Service Request Number: 20-00475865 • Address: 4036 MENDENHALL DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00475865
Address
4036 MENDENHALL DR, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-07T16:14:07.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-07T16:14:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBFa8AAH
Lat Location
(32.91018094584373400,-96.84494873334272000)
20-00272504
Service Request Number: 20-00272504 • Address: 6327 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00272504
Address
6327 MALCOLM DR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:50:57.000
Update Date
2020-03-19T09:24:08.000
Closed Date
2020-03-17T10:50:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5P3aAAF
Lat Location
(32.83027777178370600,-96.75509037421531000)
20-00022389
Service Request Number: 20-00022389 • Address: 2200 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00022389
Address
2200 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T11:57:11.000
Update Date
2020-03-19T09:39:43.000
Closed Date
2020-01-08T11:57:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0JBDAA3
Lat Location
(32.75026556043016500,-96.76139641211358000)
20-00277806
Service Request Number: 20-00277806 • Address: S ZANG BLVD & W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00277806
Address
S ZANG BLVD & W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:26:30.000
Update Date
2020-03-19T09:22:03.000
Closed Date
2020-03-18T11:26:30.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ZLZAA3
Lat Location
(32.71316933413330000,-96.83037438345694000)
20-00281057
Service Request Number: 20-00281057 • Address: 700 JADEWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00281057
Address
700 JADEWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:48:02.000
Update Date
2020-03-19T08:53:35.000
Closed Date
2020-03-19T08:48:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5g9FAAR
Lat Location
(32.65468463951411000,-96.83195957738138000)
19-01384089
Service Request Number: 19-01384089 • Address: 8202 CLUB MEADOWS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01384089
Address
8202 CLUB MEADOWS DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-01T17:30:32.000
Update Date
2020-03-19T09:29:09.000
Closed Date
2019-12-01T17:30:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdqHeAAJ
Lat Location
(32.89372739226944000,-96.75090893245083000)
20-00380863
Service Request Number: 20-00380863 • Address: 3731 HAVANA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00380863
Address
3731 HAVANA ST, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:47:57.000
Update Date
2020-04-14T22:31:42.000
Closed Date
2020-04-14T12:47:57.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4FfAAL
Lat Location
(32.76515679462814000,-96.76017441904426000)
19-01339652
Service Request Number: 19-01339652 • Address: 13980 FAR HILLS LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01339652
Address
13980 FAR HILLS LN, DALLAS, TX, 75240
City Council District
11
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-03T00:59:00.000
Status
Closed
Created Date
2019-11-18T08:22:44.000
Update Date
2020-03-19T08:46:28.000
Closed Date
2019-11-18T08:22:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcJMtAAN
Lat Location
(32.93696670799249000,-96.77132349916651000)
20-00281266
Service Request Number: 20-00281266 • Address: 1235 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281266
Address
1235 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:21:25.000
Update Date
2020-03-19T09:33:34.000
Closed Date
2020-03-19T09:21:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gTkAAJ
Lat Location
(32.73350279267907000,-96.68304217563332000)
20-00366065
Service Request Number: 20-00366065 • Address: 3744 W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00366065
Address
3744 W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T22:52:45.000
Update Date
2020-04-14T22:27:33.000
Closed Date
2020-04-09T22:52:45.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFeEMAA1
Lat Location
(32.69123440382052000,-96.88226327474648000)
19-01207100
Service Request Number: 19-01207100 • Address: 5631 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01207100
Address
5631 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T11:24:16.000
Update Date
2020-03-19T08:57:20.000
Closed Date
2019-10-11T11:24:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N68y1AAB
Lat Location
(32.93919741814704600,-96.81025060381178000)
20-00273237
Service Request Number: 20-00273237 • Address: 1621 SHELMIRE DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00273237
Address
1621 SHELMIRE DR, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:21:10.000
Update Date
2020-03-19T09:12:25.000
Closed Date
2020-03-17T12:21:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QKrAAN
Lat Location
(32.73007246146776000,-96.83620762332886000)
20-00503374
Service Request Number: 20-00503374 • Address: 2924 SEATON DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503374
Address
2924 SEATON DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:49:09.000
Update Date
2020-05-14T16:55:41.000
Closed Date
2020-05-14T16:49:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCaxCAAT
Lat Location
(32.70670675146775000,-96.76988624177672000)
19-01236961
Service Request Number: 19-01236961 • Address: 10431 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01236961
Address
10431 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:36:14.000
Update Date
2020-03-19T08:52:50.000
Closed Date
2019-10-20T16:36:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3HuAAL
Lat Location
(32.83754401560328000,-96.67081768995742000)
20-00913878
Service Request Number: 20-00913878 • Address: 9349 SPRINGWATER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00913878
Address
9349 SPRINGWATER DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-09-01T12:04:53.000
Update Date
2020-09-09T15:24:46.000
Closed Date
2020-09-01T12:04:53.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo6rIAAR
Lat Location
(32.81915287845101000,-96.69480668914963000)
20-00274651
Service Request Number: 20-00274651 • Address: 6207 MALCOLM DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00274651
Address
6207 MALCOLM DR, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:19:24.000
Update Date
2020-03-19T09:19:59.000
Closed Date
2020-03-17T15:19:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5SkcAAF
Lat Location
(32.83024668377474000,-96.75983451918490000)
20-00280788
Service Request Number: 20-00280788 • Address: 5535 MANDARIN WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00280788
Address
5535 MANDARIN WAY, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T05:49:44.000
Update Date
2020-03-19T09:10:32.000
Closed Date
2020-03-19T05:49:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5fDlAAJ
Lat Location
(32.65721784486282000,-96.97435556584408000)
19-01233200
Service Request Number: 19-01233200 • Address: 8223 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01233200
Address
8223 ELAM RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-18T14:33:01.000
Update Date
2020-03-19T08:47:59.000
Closed Date
2019-10-18T14:33:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXhVNAA1
Lat Location
(32.71982970716574400,-96.67985553945532000)
20-00281061
Service Request Number: 20-00281061 • Address: 12639 HALLUM ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00281061
Address
12639 HALLUM ST, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T10:18:10.000
Update Date
2020-03-19T08:48:51.000
Closed Date
2020-03-17T10:18:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5g9eAAB
Lat Location
(32.92092149061778600,-96.75519384846527000)
19-01174377
Service Request Number: 19-01174377 • Address: GREENLAWN DR & HAZELCREST DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01174377
Address
GREENLAWN DR & HAZELCREST DR, DALLAS, TX, 75253
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T14:31:31.000
Update Date
2020-03-19T08:58:40.000
Closed Date
2019-10-02T14:31:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3k7SAAR
Lat Location
(32.68627887369332500,-96.63513917656190000)
20-00281117
Service Request Number: 20-00281117 • Address: 4933 RIDGESIDE DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00281117
Address
4933 RIDGESIDE DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-05T18:13:11.000
Update Date
2020-03-19T08:58:48.000
Closed Date
2020-03-05T18:13:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gGCAAZ
Lat Location
(32.91522508143488000,-96.82298296133085000)
19-01197832
Service Request Number: 19-01197832 • Address: 2990 OLIVE ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
19-01197832
Address
2990 OLIVE ST, DALLAS, TX, 75201
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T09:26:57.000
Update Date
2020-03-19T08:47:24.000
Closed Date
2019-10-09T09:26:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5PS0AAN
Lat Location
(32.78931195899905000,-96.80882913837905000)
19-01167633
Service Request Number: 19-01167633 • Address: 2343 HARDING ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01167633
Address
2343 HARDING ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T10:17:02.000
Update Date
2020-03-19T08:43:43.000
Closed Date
2019-10-01T10:17:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3FsXAAV
Lat Location
(32.74904706656926000,-96.75687212467446000)
20-00280996
Service Request Number: 20-00280996 • Address: 7800 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00280996
Address
7800 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:38:14.000
Update Date
2020-03-19T08:43:43.000
Closed Date
2020-03-19T08:38:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5g2EAAR
Lat Location
(32.71116463992501600,-96.68900441198348000)
20-00224340
Service Request Number: 20-00224340 • Address: 3028 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00224340
Address
3028 STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T13:07:31.000
Update Date
2020-03-19T08:41:05.000
Closed Date
2020-03-04T13:07:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So1yaAAB
Lat Location
(32.86260686909542000,-96.87424732833348000)
20-00007118
Service Request Number: 20-00007118 • Address: 5210 PARKLAND AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00007118
Address
5210 PARKLAND AVE, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-03T12:01:49.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-01-03T12:01:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Pzl2VAAR
Lat Location
(32.81839066004548000,-96.82922243923797000)
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