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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00281316
Service Request Number: 20-00281316 • Address: S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00281316
Address
S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:28:57.000
Update Date
2020-03-19T09:39:52.000
Closed Date
2020-03-19T09:28:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gf1AAB
Lat Location
(32.69490707856753000,-96.84012078885969000)
20-00674491
Service Request Number: 20-00674491 • Address: 3622 LA VERN AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00674491
Address
3622 LA VERN AVE, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-06-30T12:56:43.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-30T12:56:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ww7yRAAR
Lat Location
(32.77331577837277600,-96.71957196346598000)
20-00281149
Service Request Number: 20-00281149 • Address: 1427 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281149
Address
1427 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:06:11.000
Update Date
2020-03-19T09:08:17.000
Closed Date
2020-03-19T09:06:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gLGAAZ
Lat Location
(32.72023231974691000,-96.80419446443015000)
20-00366141
Service Request Number: 20-00366141 • Address: 1119 OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00366141
Address
1119 OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-10T05:18:16.000
Update Date
2020-04-14T22:27:52.000
Closed Date
2020-04-10T05:18:16.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFeXnAAL
Lat Location
(32.73203370588968400,-96.67123764968333000)
20-00502440
Service Request Number: 20-00502440 • Address: 1811 S BELT LINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00502440
Address
1811 S BELT LINE RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:59:49.000
Update Date
2020-05-14T17:40:03.000
Closed Date
2020-05-14T14:59:49.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZH5AAP
Lat Location
(32.67750790893532000,-96.60098488695903000)
20-00040500
Service Request Number: 20-00040500 • Address: 4516 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00040500
Address
4516 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-22T00:59:00.000
Status
Closed
Created Date
2020-01-13T20:44:11.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-13T20:44:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q17X7AAJ
Lat Location
(32.79523102841379000,-96.77135526036453000)
20-00254338
Service Request Number: 20-00254338 • Address: 7028 GREENVILLE AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254338
Address
7028 GREENVILLE AVE, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T19:10:43.000
Update Date
2020-03-19T09:01:55.000
Closed Date
2020-03-11T19:10:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ogFAAR
Lat Location
(32.87407646977493400,-96.76258969987173000)
19-01416819
Service Request Number: 19-01416819 • Address: 1900 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
19-01416819
Address
1900 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-10T12:13:31.000
Update Date
2020-03-19T08:43:46.000
Closed Date
2019-12-10T12:13:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OezYlAAJ
Lat Location
(32.78935082411799600,-96.80384003593300000)
20-00275377
Service Request Number: 20-00275377 • Address: 2021 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275377
Address
2021 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:45:55.000
Update Date
2020-03-19T09:17:56.000
Closed Date
2020-03-17T16:45:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TtGAAV
Lat Location
(32.77065466383804000,-96.84445355633316000)
20-00273690
Service Request Number: 20-00273690 • Address: 10003 DEER HOLLOW DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273690
Address
10003 DEER HOLLOW DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:25:09.000
Update Date
2020-03-19T09:24:40.000
Closed Date
2020-03-17T13:25:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5R9LAAV
Lat Location
(32.62647147965111600,-96.95155579939927000)
19-01260363
Service Request Number: 19-01260363 • Address: 7411 BOISENBERRY LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
19-01260363
Address
7411 BOISENBERRY LN, DALLAS, TX, 75249
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-25T17:49:31.000
Update Date
2020-03-19T09:31:01.000
Closed Date
2019-10-25T17:49:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NsHvaAAF
Lat Location
(32.64598067258449000,-96.95143022258975000)
20-00443181
Service Request Number: 20-00443181 • Address: 8817 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00443181
Address
8817 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:20:15.000
Update Date
2020-04-29T16:40:19.000
Closed Date
2020-04-29T14:20:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDSrtAAH
Lat Location
(32.73429631282255000,-96.66794467113627000)
20-00363565
Service Request Number: 20-00363565 • Address: 4950 COLUMBIA AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00363565
Address
4950 COLUMBIA AVE, DALLAS, TX, 75214
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:45:33.000
Update Date
2020-04-14T22:25:19.000
Closed Date
2020-04-09T12:45:33.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFaAVAA1
Lat Location
(32.79616572353681000,-96.76222228057540000)
20-00363763
Service Request Number: 20-00363763 • Address: 12305 BELLAFONTE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00363763
Address
12305 BELLAFONTE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T13:11:32.000
Update Date
2020-04-14T22:26:17.000
Closed Date
2020-04-09T13:11:32.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFaT8AAL
Lat Location
(32.91565989833050000,-96.75994624679235000)
20-00361110
Service Request Number: 20-00361110 • Address: 9666 SCYENE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00361110
Address
9666 SCYENE RD, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-08T18:18:04.000
Update Date
2020-04-14T21:51:05.000
Closed Date
2020-04-08T18:18:04.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFVCfAAP
Lat Location
(32.76232818474059000,-96.65558774548806000)
20-00261841
Service Request Number: 20-00261841 • Address: 6814 TRAMMEL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00261841
Address
6814 TRAMMEL DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:53:26.000
Update Date
2020-03-19T09:27:02.000
Closed Date
2020-03-13T13:53:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T54bsAAB
Lat Location
(32.84828707377348400,-96.74289115021077000)
20-00381640
Service Request Number: 20-00381640 • Address: 5409 N JIM MILLER RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00381640
Address
5409 N JIM MILLER RD, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:18:24.000
Update Date
2020-04-14T22:32:05.000
Closed Date
2020-04-14T14:18:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5anAAD
Lat Location
(32.78984588569880000,-96.70019441944748000)
19-01227159
Service Request Number: 19-01227159 • Address: 11558 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01227159
Address
11558 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-17T10:07:22.000
Update Date
2020-03-19T08:54:54.000
Closed Date
2019-10-17T10:07:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWtMVAA1
Lat Location
(32.90749271950022000,-96.86818945335675000)
19-01236872
Service Request Number: 19-01236872 • Address: 12100 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01236872
Address
12100 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T15:18:43.000
Update Date
2020-03-19T08:51:36.000
Closed Date
2019-10-20T15:18:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ0iIAAT
Lat Location
(32.86195556776161000,-96.66547376047030000)
20-00671999
Service Request Number: 20-00671999 • Address: 2214 LOCUST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00671999
Address
2214 LOCUST AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-06-29T20:55:52.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-29T20:55:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ww0xcAAB
Lat Location
(32.69999755600845500,-96.78735365086806000)
20-00023198
Service Request Number: 20-00023198 • Address: 2411 E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00023198
Address
2411 E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T13:53:20.000
Update Date
2020-03-19T09:16:38.000
Closed Date
2020-01-08T13:53:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0Kt6AAF
Lat Location
(32.74649915622944000,-96.79232645670466000)
20-00275314
Service Request Number: 20-00275314 • Address: 1919 POLLARD ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275314
Address
1919 POLLARD ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:37:50.000
Update Date
2020-03-19T08:42:14.000
Closed Date
2020-03-17T16:37:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TncAAF
Lat Location
(32.77176274978046000,-96.85049828487197000)
19-01261805
Service Request Number: 19-01261805 • Address: 4643 BONNIE VIEW RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01261805
Address
4643 BONNIE VIEW RD, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-26T15:37:44.000
Update Date
2020-03-19T09:34:06.000
Closed Date
2019-10-26T15:37:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NseiKAAR
Lat Location
(32.70200741624790000,-96.77157907191580000)
20-00542493
Service Request Number: 20-00542493 • Address: 8760 ODOM DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00542493
Address
8760 ODOM DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-09T23:59:00.000
Status
Closed
Created Date
2020-05-26T09:56:02.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-26T09:56:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VE2RLAA1
Lat Location
(32.72310066719831000,-96.66820696543283000)
20-00272192
Service Request Number: 20-00272192 • Address: 2319 WINTHROP DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272192
Address
2319 WINTHROP DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:14:06.000
Update Date
2020-03-19T09:01:29.000
Closed Date
2020-03-17T10:14:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OViAAN
Lat Location
(32.84115279001944000,-96.67285753800421000)
20-00408719
Service Request Number: 20-00408719 • Address: 423 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00408719
Address
423 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-21T11:47:40.000
Update Date
2020-06-15T14:40:04.000
Closed Date
2020-04-21T11:47:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUUAhAAP
Lat Location
(32.74202929301121000,-96.85300803062448000)
20-00371192
Service Request Number: 20-00371192 • Address: 3050 SUMTER DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00371192
Address
3050 SUMTER DR, DALLAS, TX, 75220
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-11T13:11:41.000
Update Date
2020-04-14T22:28:30.000
Closed Date
2020-04-11T13:11:41.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFn7KAAT
Lat Location
(32.85912157666161400,-96.86925126496266000)
20-00251408
Service Request Number: 20-00251408 • Address: 635 CLASSEN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00251408
Address
635 CLASSEN DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T11:28:06.000
Update Date
2020-03-19T09:11:13.000
Closed Date
2020-03-11T11:28:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4jPTAAZ
Lat Location
(32.85391430937436000,-96.70444058882234000)
19-01389657
Service Request Number: 19-01389657 • Address: 3210 TEXAS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01389657
Address
3210 TEXAS DR, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-12-03T09:39:14.000
Update Date
2020-03-19T09:34:03.000
Closed Date
2019-12-03T09:39:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oe3CIAAZ
Lat Location
(32.72345298534451500,-96.87328152554320000)
20-00270894
Service Request Number: 20-00270894 • Address: 7404 WILD VALLEY DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00270894
Address
7404 WILD VALLEY DR, DALLAS, TX, 75231
City Council District
9
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:23:38.000
Update Date
2020-03-19T09:33:56.000
Closed Date
2020-03-16T20:23:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LLBAA3
Lat Location
(32.85864340469153400,-96.73594204999577000)
19-01378859
Service Request Number: 19-01378859 • Address: 2837 WHITEWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01378859
Address
2837 WHITEWOOD DR, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-11-27T16:49:21.000
Update Date
2020-03-19T09:22:44.000
Closed Date
2019-11-27T16:49:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdeYiAAJ
Lat Location
(32.70321792384759000,-96.86672564223718000)
20-00378499
Service Request Number: 20-00378499 • Address: 4911 CAPITOL AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00378499
Address
4911 CAPITOL AVE, DALLAS, TX, 75206
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T00:05:13.000
Update Date
2020-04-14T22:31:04.000
Closed Date
2020-04-14T00:05:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFzdcAAD
Lat Location
(32.81156985861504000,-96.78182371209436000)
20-00271878
Service Request Number: 20-00271878 • Address: 4402 LAFAYETTE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00271878
Address
4402 LAFAYETTE ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:34:45.000
Update Date
2020-03-19T08:54:01.000
Closed Date
2020-03-17T09:34:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NwTAAV
Lat Location
(32.80457028296229000,-96.78402777663032000)
20-00442436
Service Request Number: 20-00442436 • Address: 5031 WATSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00442436
Address
5031 WATSON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T12:37:47.000
Update Date
2020-06-15T14:08:54.000
Closed Date
2020-04-29T12:37:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDRaqAAH
Lat Location
(32.68932447273472500,-96.77588468856420000)
20-00617727
Service Request Number: 20-00617727 • Address: 4135 BAKER AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00617727
Address
4135 BAKER AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T14:02:06.000
Update Date
2020-06-15T14:02:16.000
Closed Date
2020-06-15T14:02:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx2iqAAB
Lat Location
(32.79208708537416000,-96.87203931809658000)
19-01350480
Service Request Number: 19-01350480 • Address: 10791 BROCKBANK DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01350480
Address
10791 BROCKBANK DR, DALLAS, TX, 75229
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-05T00:59:00.000
Status
Closed
Created Date
2019-11-20T10:33:27.000
Update Date
2020-03-19T08:56:07.000
Closed Date
2019-11-20T10:33:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ocg7rAAB
Lat Location
(32.89471542549282000,-96.88094896686883000)
20-00383378
Service Request Number: 20-00383378 • Address: 6219 ELAM RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00383378
Address
6219 ELAM RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T19:00:51.000
Status
Closed
Created Date
2020-04-14T19:00:45.000
Update Date
2020-04-14T21:54:28.000
Closed Date
2020-04-14T19:00:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8HFAA1
Lat Location
(32.71983417162530000,-96.71476943609449000)
20-00410729
Service Request Number: 20-00410729 • Address: 3700 SYLVAN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00410729
Address
3700 SYLVAN AVE, DALLAS, TX, 75207
City Council District
6
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-20T11:17:50.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-20T11:17:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUW8xAAH
Lat Location
(32.79208069451633600,-96.83446566014536000)
20-00107288
Service Request Number: 20-00107288 • Address: S LAMESA ST & HENNING AVE, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00107288
Address
S LAMESA ST & HENNING AVE, DALLAS, TX, 75215
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-02T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-31T12:24:16.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-01-31T12:24:16.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R4fJMAAZ
Lat Location
(32.76262066031290500,-96.78901934195999000)
20-00373144
Service Request Number: 20-00373144 • Address: 1903 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00373144
Address
1903 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-12T21:27:25.000
Update Date
2020-04-14T22:28:12.000
Closed Date
2020-04-12T21:27:25.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFq9xAAD
Lat Location
(32.69134982528359000,-96.85134488049844000)
19-01267014
Service Request Number: 19-01267014 • Address: 1419 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01267014
Address
1419 MORAN DR, DALLAS, TX, 75218
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T15:59:20.000
Update Date
2020-03-19T08:49:27.000
Closed Date
2019-10-28T15:59:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtfW7AAJ
Lat Location
(32.83894069125819000,-96.69022824197516000)
20-00276655
Service Request Number: 20-00276655 • Address: 2811 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00276655
Address
2811 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:10:54.000
Update Date
2020-03-19T08:54:48.000
Closed Date
2020-03-18T09:10:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XJVAA3
Lat Location
(32.81977606975835500,-96.66675634601262000)
19-01237021
Service Request Number: 19-01237021 • Address: 1615 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01237021
Address
1615 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T17:15:33.000
Update Date
2020-03-19T09:06:18.000
Closed Date
2019-10-20T17:15:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ4zDAAT
Lat Location
(32.80724855896736600,-96.68863096934892000)
20-00270260
Service Request Number: 20-00270260 • Address: 3516 DELFORD CIR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00270260
Address
3516 DELFORD CIR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:26:37.000
Update Date
2020-03-19T09:34:13.000
Closed Date
2020-03-16T16:26:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5K7mAAF
Lat Location
(32.84551253735040000,-96.66027119334093000)
20-00777001
Service Request Number: 20-00777001 • Address: 10114 CHAMPA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00777001
Address
10114 CHAMPA DR, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:15:44.000
Update Date
2020-07-29T07:56:51.000
Closed Date
2020-07-28T19:15:44.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeNpaAAF
Lat Location
(32.85734582661746000,-96.70919140286400000)
19-01228399
Service Request Number: 19-01228399 • Address: 831 WOODROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01228399
Address
831 WOODROCK DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-31T23:59:00.000
Status
Closed
Created Date
2019-10-17T13:09:14.000
Update Date
2020-03-19T08:43:10.000
Closed Date
2019-10-17T13:09:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWzswAAD
Lat Location
(32.72517683113624000,-96.64736975736074000)
19-01240737
Service Request Number: 19-01240737 • Address: 2402 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01240737
Address
2402 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T14:47:18.000
Update Date
2020-03-19T09:22:05.000
Closed Date
2019-10-21T14:47:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZTicAAH
Lat Location
(32.71907223502722000,-96.82273483326297000)
20-00273747
Service Request Number: 20-00273747 • Address: 4531 WORTH ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00273747
Address
4531 WORTH ST, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:33:14.000
Update Date
2020-03-19T08:49:02.000
Closed Date
2020-03-17T13:33:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RFiAAN
Lat Location
(32.79548365778257600,-96.77137868692348000)
20-00287047
Service Request Number: 20-00287047 • Address: 10308 SANDRA LYNN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00287047
Address
10308 SANDRA LYNN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-20T11:09:00.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-03-20T11:09:00.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDHrnAAH
Lat Location
(32.83791849576853400,-96.65616896870812000)
20-00278541
Service Request Number: 20-00278541 • Address: 528 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00278541
Address
528 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:59:51.000
Update Date
2020-03-19T09:37:37.000
Closed Date
2020-03-18T12:59:51.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5aaoAAB
Lat Location
(32.74110649327244000,-96.83077864323114000)
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