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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01346828
Service Request Number: 19-01346828 • Address: 4503 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
19-01346828
Address
4503 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-04T00:59:00.000
Status
Closed
Created Date
2019-11-19T13:38:39.000
Update Date
2020-03-19T09:08:47.000
Closed Date
2019-11-19T13:38:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcYNIAA3
Lat Location
(32.79597006765478000,-96.77255115415983000)
19-01187148
Service Request Number: 19-01187148 • Address: N HENDERSON AVE & FUQUA ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
19-01187148
Address
N HENDERSON AVE & FUQUA ST, DALLAS, TX, 75206
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-06T00:23:44.000
Update Date
2020-03-19T09:08:41.000
Closed Date
2019-10-06T00:23:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4ZfbAAF
Lat Location
(32.81273713835750500,-96.77607465130234000)
20-00267977
Service Request Number: 20-00267977 • Address: 3314 INDIANOLA ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00267977
Address
3314 INDIANOLA ST, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:10:59.000
Update Date
2020-03-19T09:22:06.000
Closed Date
2020-03-16T12:10:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GQzAAN
Lat Location
(32.76546923111681000,-96.67593820918040000)
20-00267321
Service Request Number: 20-00267321 • Address: WALNUT HILL LN & COPPEDGE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00267321
Address
WALNUT HILL LN & COPPEDGE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:45:35.000
Update Date
2020-03-19T08:44:39.000
Closed Date
2020-03-16T10:45:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FGyAAN
Lat Location
(32.88044655796964000,-96.85096345018349000)
20-00276625
Service Request Number: 20-00276625 • Address: 2711 MAVERICK AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00276625
Address
2711 MAVERICK AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:07:47.000
Update Date
2020-03-19T08:49:24.000
Closed Date
2020-03-18T09:07:47.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XGHAA3
Lat Location
(32.82064765702144000,-96.66820720038679000)
20-00248807
Service Request Number: 20-00248807 • Address: 1155 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00248807
Address
1155 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T16:31:58.000
Update Date
2020-03-19T09:32:31.000
Closed Date
2020-03-10T16:31:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4dQCAAZ
Lat Location
(32.83942541950426000,-96.69735875521320000)
20-00265809
Service Request Number: 20-00265809 • Address: 8741 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00265809
Address
8741 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-15T22:15:06.000
Update Date
2020-03-19T09:16:08.000
Closed Date
2020-03-15T22:15:06.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BjhAAF
Lat Location
(32.89740244972744400,-96.73916729863507000)
19-01204582
Service Request Number: 19-01204582 • Address: 1303 S ST PAUL ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
19-01204582
Address
1303 S ST PAUL ST, DALLAS, TX, 75215
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-10T16:05:49.000
Update Date
2020-03-19T08:55:29.000
Closed Date
2019-10-10T16:05:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5xJMAAZ
Lat Location
(32.77318822150168400,-96.79054973173811000)
19-01191590
Service Request Number: 19-01191590 • Address: 6850 HIGHSPIRE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01191590
Address
6850 HIGHSPIRE DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-07T15:44:20.000
Update Date
2020-03-19T08:57:39.000
Closed Date
2019-10-07T15:44:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4shMAAR
Lat Location
(32.74010407521842600,-96.70417576424107000)
20-00355353
Service Request Number: 20-00355353 • Address: 3835 SONORA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00355353
Address
3835 SONORA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T16:01:55.000
Update Date
2020-04-29T16:21:10.000
Closed Date
2020-04-07T16:01:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFL4nAAH
Lat Location
(32.70301451427008000,-96.79588340682068000)
20-00364014
Service Request Number: 20-00364014 • Address: PINE ST & COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00364014
Address
PINE ST & COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T13:43:55.000
Update Date
2020-04-14T22:27:12.000
Closed Date
2020-04-09T13:43:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFashAAD
Lat Location
(32.75229103673470000,-96.76635754016993000)
20-00560601
Service Request Number: 20-00560601 • Address: 13548 VARGON ST, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00560601
Address
13548 VARGON ST, DALLAS, TX, 75243
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-05-29T14:40:37.000
Update Date
2020-06-15T14:36:05.000
Closed Date
2020-05-29T14:40:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000VuiO0AAJ
Lat Location
(32.93173189623703000,-96.74585324415769000)
20-00371505
Service Request Number: 20-00371505 • Address: 5134 CELESTIAL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00371505
Address
5134 CELESTIAL RD, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-11T15:42:50.000
Update Date
2020-04-14T22:28:51.000
Closed Date
2020-04-11T15:42:50.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFnYVAA1
Lat Location
(32.94676290118134000,-96.82074405769261000)
20-00270870
Service Request Number: 20-00270870 • Address: 6256 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00270870
Address
6256 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:01:41.000
Update Date
2020-03-19T09:38:27.000
Closed Date
2020-03-16T20:01:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LGzAAN
Lat Location
(32.82003900796717000,-96.75715867550599000)
19-01260976
Service Request Number: 19-01260976 • Address: 2020 HAYMARKET RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01260976
Address
2020 HAYMARKET RD, DALLAS, TX, 75253
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-26T09:32:20.000
Update Date
2020-03-19T09:32:10.000
Closed Date
2019-10-26T09:32:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NsVUTAA3
Lat Location
(32.67262277436504500,-96.64096105034031000)
20-00373152
Service Request Number: 20-00373152 • Address: 1903 WHITEDOVE DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00373152
Address
1903 WHITEDOVE DR, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-12T21:39:00.000
Update Date
2020-04-14T22:28:12.000
Closed Date
2020-04-12T21:39:00.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFqB0AAL
Lat Location
(32.69201592506832000,-96.85117387053856000)
19-01389254
Service Request Number: 19-01389254 • Address: 3113 MILLERDALE LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01389254
Address
3113 MILLERDALE LN, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-02T21:50:42.000
Update Date
2020-03-19T08:52:59.000
Closed Date
2019-12-02T21:50:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Oe10eAAB
Lat Location
(32.76411203019764000,-96.69870713098847000)
20-00280432
Service Request Number: 20-00280432 • Address: 1007 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00280432
Address
1007 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:53:15.000
Update Date
2020-03-19T09:15:23.000
Closed Date
2020-03-18T17:53:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5duSAAR
Lat Location
(32.75552638545501000,-96.84156300379732000)
19-01383501
Service Request Number: 19-01383501 • Address: 3726 KIESTCREST DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01383501
Address
3726 KIESTCREST DR, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-01T11:01:46.000
Update Date
2020-03-19T08:42:23.000
Closed Date
2019-12-01T11:01:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdpNlAAJ
Lat Location
(32.70221143512748000,-96.88125110564920000)
20-00276037
Service Request Number: 20-00276037 • Address: 4767 VISTA WOOD BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00276037
Address
4767 VISTA WOOD BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:06:33.000
Update Date
2020-03-19T08:45:25.000
Closed Date
2020-03-17T23:06:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VCdAAN
Lat Location
(32.68641118383854000,-96.82589017252232000)
20-00376470
Service Request Number: 20-00376470 • Address: 3635 RIDGEBRIAR DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00376470
Address
3635 RIDGEBRIAR DR, DALLAS, TX, 75234
City Council District
6
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:24:14.000
Update Date
2020-04-14T22:30:26.000
Closed Date
2020-04-13T14:24:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFw4uAAD
Lat Location
(32.91490050198659000,-96.85744273969881000)
20-00273182
Service Request Number: 20-00273182 • Address: 3102 SAN DIEGO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273182
Address
3102 SAN DIEGO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:13:36.000
Update Date
2020-03-19T09:29:24.000
Closed Date
2020-03-17T12:13:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QF3AAN
Lat Location
(32.85456282225858000,-96.65933763808424000)
20-00382921
Service Request Number: 20-00382921 • Address: 7932 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00382921
Address
7932 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:32:56.000
Update Date
2020-04-14T22:32:27.000
Closed Date
2020-04-14T16:32:56.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7SvAAL
Lat Location
(32.71214194919216000,-96.68636238061961000)
20-00266758
Service Request Number: 20-00266758 • Address: MIDWAY RD & SOUTHCREST RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00266758
Address
MIDWAY RD & SOUTHCREST RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:34:53.000
Update Date
2020-03-19T08:46:16.000
Closed Date
2020-03-16T09:34:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EFBAA3
Lat Location
(32.88136508114372000,-96.83856379034214000)
19-01335830
Service Request Number: 19-01335830 • Address: 3139 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01335830
Address
3139 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-15T16:44:15.000
Update Date
2020-03-19T09:07:48.000
Closed Date
2019-11-15T16:44:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000OcBeVAAV
Lat Location
(32.81427077386296000,-96.81465617356106000)
19-01214239
Service Request Number: 19-01214239 • Address: ARKAN PKWY & E KIRNWOOD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01214239
Address
ARKAN PKWY & E KIRNWOOD DR, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-14T11:17:07.000
Update Date
2020-03-19T09:24:57.000
Closed Date
2019-10-14T11:17:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6Y6bAAF
Lat Location
(32.65387214474192500,-96.81925337927137000)
20-00372388
Service Request Number: 20-00372388 • Address: 256 N DENVER ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00372388
Address
256 N DENVER ST, DALLAS, TX, 75203
City Council District
1
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-12T12:05:12.000
Update Date
2020-04-14T22:29:24.000
Closed Date
2020-04-12T12:05:12.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFownAAD
Lat Location
(32.74973193450580000,-96.81877370613405000)
20-00586212
Service Request Number: 20-00586212 • Address: 10617 ALLEGHENY DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00586212
Address
10617 ALLEGHENY DR, DALLAS, TX, 75229
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-05T15:06:30.000
Update Date
2020-06-15T13:40:32.000
Closed Date
2020-06-05T15:06:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvm9ZAAR
Lat Location
(32.89143847443560000,-96.88146851146956000)
20-00272989
Service Request Number: 20-00272989 • Address: 6202 REVERE PL, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00272989
Address
6202 REVERE PL, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:50:46.000
Update Date
2020-03-19T08:46:43.000
Closed Date
2020-03-17T11:50:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Pu5AAF
Lat Location
(32.83094101936609400,-96.75998959319207000)
20-00202294
Service Request Number: 20-00202294 • Address: 707 EZEKIAL AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00202294
Address
707 EZEKIAL AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T11:02:06.000
Update Date
2020-03-19T09:26:57.000
Closed Date
2020-02-27T11:02:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmEGcAAN
Lat Location
(32.72463889493780400,-96.71002086023670000)
20-00584751
Service Request Number: 20-00584751 • Address: 2101 INGERSOLL ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00584751
Address
2101 INGERSOLL ST, DALLAS, TX, 75212
City Council District
6
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-06-05T11:40:24.000
Update Date
2020-06-15T14:27:46.000
Closed Date
2020-06-05T11:40:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvivbAAB
Lat Location
(32.76873801692329000,-96.90409079675716000)
20-00613733
Service Request Number: 20-00613733 • Address: 4903 NEWMORE AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00613733
Address
4903 NEWMORE AVE, DALLAS, TX, 75209
City Council District
2
Department
Water Utilities
Service Request Type
Sewer Problems - DWU
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-13T20:49:20.000
Update Date
2020-06-15T14:09:45.000
Closed Date
2020-06-13T20:49:20.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwsYWAAZ
Lat Location
(32.84948324685307000,-96.82725765020666000)
20-00271717
Service Request Number: 20-00271717 • Address: 6293 REVERE PL, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00271717
Address
6293 REVERE PL, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:15:53.000
Update Date
2020-03-19T08:48:23.000
Closed Date
2020-03-17T09:15:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5NfhAAF
Lat Location
(32.83114548833443500,-96.75621757979087000)
19-01238294
Service Request Number: 19-01238294 • Address: 3014 GLADIOLUS LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01238294
Address
3014 GLADIOLUS LN, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T09:45:28.000
Update Date
2020-03-19T09:16:04.000
Closed Date
2019-10-21T09:45:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZHKIAA5
Lat Location
(32.69437311122458600,-96.86976594093929000)
20-00275741
Service Request Number: 20-00275741 • Address: 6104 CARACAS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00275741
Address
6104 CARACAS DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:41:45.000
Update Date
2020-03-19T09:13:41.000
Closed Date
2020-03-17T18:41:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UYTAA3
Lat Location
(32.67352282353295600,-96.84453295673366000)
20-00240789
Service Request Number: 20-00240789 • Address: 6603 PROSPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00240789
Address
6603 PROSPER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T11:03:57.000
Update Date
2020-03-19T09:13:34.000
Closed Date
2020-03-09T11:03:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4Nu8AAF
Lat Location
(32.83835920456633000,-96.82860727397240000)
19-01236990
Service Request Number: 19-01236990 • Address: 8520 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01236990
Address
8520 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:53:15.000
Update Date
2020-03-19T08:59:23.000
Closed Date
2019-10-20T16:53:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3ydAAD
Lat Location
(32.81079388131796000,-96.70254008355522000)
20-00432097
Service Request Number: 20-00432097 • Address: 11092 WONDERLAND TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00432097
Address
11092 WONDERLAND TRL, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-27T10:13:01.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-04-27T10:13:01.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UD7qQAAT
Lat Location
(32.89946839134957000,-96.84473797853845000)
19-01396529
Service Request Number: 19-01396529 • Address: 11991 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01396529
Address
11991 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-04T13:09:14.000
Update Date
2020-03-19T09:38:19.000
Closed Date
2019-12-04T13:09:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeGkcAAF
Lat Location
(32.91151096650911000,-96.71838901541517000)
20-00280653
Service Request Number: 20-00280653 • Address: 5500 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00280653
Address
5500 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:16:48.000
Update Date
2020-03-19T09:34:42.000
Closed Date
2020-03-18T21:16:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eS6AAJ
Lat Location
(32.85312384025591000,-96.76933581558397000)
19-01370660
Service Request Number: 19-01370660 • Address: BROWN ST & OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01370660
Address
BROWN ST & OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-03T00:59:00.000
Status
Closed
Created Date
2019-11-25T21:00:29.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-11-25T21:00:29.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdMeJAAV
Lat Location
(32.80601578267934600,-96.81213203517123000)
20-00367357
Service Request Number: 20-00367357 • Address: 1869 W LEDBETTER DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00367357
Address
1869 W LEDBETTER DR, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:15:42.000
Update Date
2020-04-14T22:28:13.000
Closed Date
2020-04-10T11:15:42.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFgqvAAD
Lat Location
(32.69135152074838000,-96.85100735108738000)
20-00095379
Service Request Number: 20-00095379 • Address: 1236 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00095379
Address
1236 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T10:38:54.000
Update Date
2020-03-19T09:04:32.000
Closed Date
2020-01-29T10:38:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4E6NAAV
Lat Location
(32.73370685056103500,-96.81276296458185000)
20-00362372
Service Request Number: 20-00362372 • Address: 1623 FRESNO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00362372
Address
1623 FRESNO ST, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T10:21:55.000
Update Date
2020-04-14T21:51:33.000
Closed Date
2020-04-09T10:21:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFYEpAAP
Lat Location
(32.74048660679983400,-96.69311191013426000)
20-00280854
Service Request Number: 20-00280854 • Address: 5757 PRESTON VIEW BLVD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00280854
Address
5757 PRESTON VIEW BLVD, DALLAS, TX, 75240
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:55:37.000
Update Date
2020-03-19T08:44:39.000
Closed Date
2020-03-19T07:55:37.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fe7AAB
Lat Location
(32.93501078054262600,-96.80783053828057000)
20-00271079
Service Request Number: 20-00271079 • Address: 1725 BENNETT AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00271079
Address
1725 BENNETT AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T01:38:43.000
Update Date
2020-03-19T08:55:36.000
Closed Date
2020-03-17T01:38:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LwHAAV
Lat Location
(32.80768263401043000,-96.77604949790421000)
19-01198221
Service Request Number: 19-01198221 • Address: 2905 W PENTAGON PKWY, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01198221
Address
2905 W PENTAGON PKWY, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T10:26:33.000
Update Date
2020-03-19T09:09:19.000
Closed Date
2019-10-09T10:26:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5QgmAAF
Lat Location
(32.70574997757754000,-96.86830280825360000)
19-01238984
Service Request Number: 19-01238984 • Address: 6301 N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01238984
Address
6301 N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T11:04:03.000
Update Date
2020-03-19T09:18:39.000
Closed Date
2019-10-21T11:04:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZJxDAAX
Lat Location
(32.80125708136861000,-96.69469357123937000)
19-01267969
Service Request Number: 19-01267969 • Address: 8111 SUGAR CANE WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01267969
Address
8111 SUGAR CANE WAY, DALLAS, TX, 75252
City Council District
12
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T23:42:41.000
Update Date
2020-03-19T09:26:28.000
Closed Date
2019-10-28T23:42:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtuhBAAR
Lat Location
(32.99172875277605000,-96.76263629215408000)
20-00380217
Service Request Number: 20-00380217 • Address: 5322 FLEETWOOD OAKS AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00380217
Address
5322 FLEETWOOD OAKS AVE, DALLAS, TX, 75235
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:35:26.000
Update Date
2020-04-14T22:31:23.000
Closed Date
2020-04-14T11:35:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3I3AAL
Lat Location
(32.81841361942516000,-96.83087168848283000)
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