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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01412411
Service Request Number: 19-01412411 • Address: 3211 CULVER ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
19-01412411
Address
3211 CULVER ST, DALLAS, TX, 75223
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-12-09T12:51:50.000
Update Date
2020-03-19T09:17:56.000
Closed Date
2019-12-09T12:51:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OenYZAAZ
Lat Location
(32.79053882796042500,-96.74035204097048000)
20-00605807
Service Request Number: 20-00605807 • Address: 4946 TORO BRAVO DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00605807
Address
4946 TORO BRAVO DR, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T12:30:56.000
Update Date
2020-06-15T14:20:09.000
Closed Date
2020-06-11T12:30:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwZrCAAV
Lat Location
(32.68589494121685000,-96.91302760739026000)
20-00272233
Service Request Number: 20-00272233 • Address: 3116 TRUXILLO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272233
Address
3116 TRUXILLO DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:20:07.000
Update Date
2020-03-19T09:28:28.000
Closed Date
2020-03-17T10:20:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OadAAF
Lat Location
(32.84668105808334000,-96.66278584833422000)
20-00572340
Service Request Number: 20-00572340 • Address: 5735 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00572340
Address
5735 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T14:22:04.000
Update Date
2020-07-29T08:38:42.000
Closed Date
2020-06-02T14:22:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvBlRAAV
Lat Location
(33.00652236746311000,-96.81098561110069000)
19-01237044
Service Request Number: 19-01237044 • Address: 1063 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01237044
Address
1063 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T17:28:27.000
Update Date
2020-03-19T09:10:23.000
Closed Date
2019-10-20T17:28:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ5RwAAL
Lat Location
(32.83657771612016000,-96.70525481846256000)
19-01176012
Service Request Number: 19-01176012 • Address: 7806 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
19-01176012
Address
7806 ROPER ST, DALLAS, TX, 75209
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T21:39:37.000
Update Date
2020-03-19T09:05:05.000
Closed Date
2019-10-02T21:39:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3sN4AAJ
Lat Location
(32.85040534136783000,-96.82993943380997000)
20-00614076
Service Request Number: 20-00614076 • Address: 318 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00614076
Address
318 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-21T23:59:00.000
Status
Closed
Created Date
2020-06-14T10:19:10.000
Update Date
2020-06-15T14:25:24.000
Closed Date
2020-06-14T10:19:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwtJHAAZ
Lat Location
(32.74297442821719500,-96.85145896514608000)
20-00281077
Service Request Number: 20-00281077 • Address: 7727 ARKAN PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281077
Address
7727 ARKAN PKWY, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:51:23.000
Update Date
2020-03-19T09:03:35.000
Closed Date
2020-03-19T08:51:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gBVAAZ
Lat Location
(32.65295114155448000,-96.81932307793045000)
19-01271600
Service Request Number: 19-01271600 • Address: 2533 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01271600
Address
2533 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-29T16:09:31.000
Update Date
2020-03-19T08:55:55.000
Closed Date
2019-10-29T16:09:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Nub7eAAB
Lat Location
(32.73315444275538500,-96.85995482623343000)
20-00271716
Service Request Number: 20-00271716 • Address: 4918 TREMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00271716
Address
4918 TREMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:15:46.000
Update Date
2020-03-19T08:46:13.000
Closed Date
2020-03-17T09:15:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NfXAAV
Lat Location
(32.79810719562867000,-96.76636249227472000)
20-00375764
Service Request Number: 20-00375764 • Address: 7515 LARCHMONT DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375764
Address
7515 LARCHMONT DR, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:05:50.000
Update Date
2020-04-14T23:00:15.000
Closed Date
2020-04-13T13:05:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFuxTAAT
Lat Location
(32.99480757519501000,-96.77441877110259000)
20-00376738
Service Request Number: 20-00376738 • Address: 2227 GAYLORD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00376738
Address
2227 GAYLORD DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:53:36.000
Update Date
2020-04-14T23:00:10.000
Closed Date
2020-04-13T14:53:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFwfWAAT
Lat Location
(32.75141643214435000,-96.69067968410221000)
20-00280606
Service Request Number: 20-00280606 • Address: 1726 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280606
Address
1726 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:39:03.000
Update Date
2020-03-19T08:41:50.000
Closed Date
2020-03-18T20:39:03.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5ePGAAZ
Lat Location
(32.69797679869052000,-96.79892072667170000)
20-00503420
Service Request Number: 20-00503420 • Address: 9202 WESTVIEW CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00503420
Address
9202 WESTVIEW CIR, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T15:28:46.000
Update Date
2020-05-14T16:53:57.000
Closed Date
2020-05-14T15:28:46.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCb8sAAD
Lat Location
(32.88974090436780500,-96.74617315563462000)
19-01204284
Service Request Number: 19-01204284 • Address: 3606 CONVENT ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
19-01204284
Address
3606 CONVENT ST, DALLAS, TX, 75204
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-10T15:29:30.000
Update Date
2020-03-19T09:14:05.000
Closed Date
2019-10-10T15:29:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5w8NAAR
Lat Location
(32.79431132169744000,-96.78354494315506000)
20-00376364
Service Request Number: 20-00376364 • Address: 1718 OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00376364
Address
1718 OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:12:37.000
Update Date
2020-04-14T23:00:10.000
Closed Date
2020-04-13T14:12:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFvtcAAD
Lat Location
(32.74125919150982600,-96.67033226663749000)
19-01237025
Service Request Number: 19-01237025 • Address: 10900 E LAKE HIGHLANDS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
19-01237025
Address
10900 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T17:18:14.000
Update Date
2020-03-19T09:07:29.000
Closed Date
2019-10-20T17:18:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ58ZAAT
Lat Location
(32.85887128446303500,-96.70053075787150000)
20-00237211
Service Request Number: 20-00237211 • Address: 7379 RENA RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00237211
Address
7379 RENA RD, DALLAS, TX, 75228
City Council District
7
Department
Office of Budget
Service Request Type
Utility Complaint/Information - OBS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-07T14:23:52.000
Update Date
2020-03-19T08:59:27.000
Closed Date
2020-03-07T14:23:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnTslAAF
Lat Location
(32.79408348041307000,-96.71728538917856000)
20-00281120
Service Request Number: 20-00281120 • Address: 1739 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00281120
Address
1739 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:59:57.000
Update Date
2020-03-19T09:03:01.000
Closed Date
2020-03-19T08:59:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gH4AAJ
Lat Location
(32.68168632681203400,-96.65731669011856000)
19-01199476
Service Request Number: 19-01199476 • Address: 6449 LATTA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01199476
Address
6449 LATTA ST, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T13:51:12.000
Update Date
2020-03-19T09:12:44.000
Closed Date
2019-10-09T13:51:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5X68AAF
Lat Location
(32.76657564370330000,-96.71026393009282000)
20-00277102
Service Request Number: 20-00277102 • Address: 4440 LIZZY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00277102
Address
4440 LIZZY DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:03:13.000
Update Date
2020-03-19T09:23:07.000
Closed Date
2020-03-18T10:03:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Y76AAF
Lat Location
(32.72576831527034000,-96.89320280928247000)
20-00264720
Service Request Number: 20-00264720 • Address: 4431 W KIEST BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00264720
Address
4431 W KIEST BLVD, DALLAS, TX, 75236
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Occupancy Load Violation - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-03-14T20:46:59.000
Update Date
2020-03-19T09:39:05.000
Closed Date
2020-03-14T20:46:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59dXAAR
Lat Location
(32.70589835769738600,-96.89302158899382000)
20-00263835
Service Request Number: 20-00263835 • Address: 10010 NORTHCLIFF DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00263835
Address
10010 NORTHCLIFF DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:28:41.000
Update Date
2020-03-19T09:33:33.000
Closed Date
2020-03-14T10:28:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58FtAAJ
Lat Location
(32.85142831093912000,-96.70561364274755000)
20-00194965
Service Request Number: 20-00194965 • Address: 2008 LEA CREST DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00194965
Address
2008 LEA CREST DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T16:58:15.000
Update Date
2020-03-19T08:43:29.000
Closed Date
2020-02-25T16:58:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlvoUAAR
Lat Location
(32.70640397638528000,-96.79770493355461000)
20-00238900
Service Request Number: 20-00238900 • Address: 7294 FISHER RD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00238900
Address
7294 FISHER RD, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-03-08T19:50:34.000
Update Date
2020-03-19T09:11:53.000
Closed Date
2020-03-08T19:50:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4JR2AAN
Lat Location
(32.83935414360108500,-96.73313568568386000)
20-00376533
Service Request Number: 20-00376533 • Address: 1608 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00376533
Address
1608 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T14:31:04.000
Update Date
2020-04-14T23:00:10.000
Closed Date
2020-04-13T14:31:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFw5iAAD
Lat Location
(32.81664253273929400,-96.85535369133767000)
20-00638795
Service Request Number: 20-00638795 • Address: N BUCKNER BLVD & GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00638795
Address
N BUCKNER BLVD & GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-20T18:51:01.000
Update Date
2020-06-21T14:54:42.000
Closed Date
2020-06-20T18:51:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxu9VAAR
Lat Location
(32.83372523046243400,-96.70242095677025000)
20-00777383
Service Request Number: 20-00777383 • Address: 2018 ARGYLE AVE, DALLAS • City Council District: 4
Service Request Number
20-00777383
Address
2018 ARGYLE AVE, DALLAS
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-29T07:31:58.000
Update Date
2020-07-29T08:08:02.000
Closed Date
2020-07-29T07:31:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeQR2AAN
Lat Location
(32.72638773254785000,-96.79340650307110000)
19-01237332
Service Request Number: 19-01237332 • Address: 3453 ST FRANCIS AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01237332
Address
3453 ST FRANCIS AVE, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T23:35:38.000
Update Date
2020-03-19T09:13:26.000
Closed Date
2019-10-20T23:35:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZDHPAA5
Lat Location
(32.79808810881403500,-96.69287600528300000)
19-01222247
Service Request Number: 19-01222247 • Address: 6615 ROPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
19-01222247
Address
6615 ROPER ST, DALLAS, TX, 75209
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T08:54:48.000
Update Date
2020-03-19T08:49:41.000
Closed Date
2019-10-16T08:54:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWSkFAAX
Lat Location
(32.83854013404519600,-96.83036836795536000)
20-00241410
Service Request Number: 20-00241410 • Address: 6527 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00241410
Address
6527 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T12:06:04.000
Update Date
2020-03-19T09:23:59.000
Closed Date
2020-03-09T12:06:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4Ow0AAF
Lat Location
(32.83729877104231000,-96.83129680275945000)
20-00376088
Service Request Number: 20-00376088 • Address: 1421 BRIAR CLIFF RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00376088
Address
1421 BRIAR CLIFF RD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:40:59.000
Update Date
2020-04-14T23:00:15.000
Closed Date
2020-04-13T13:40:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFvcLAAT
Lat Location
(32.81391906044936500,-96.85580611142234000)
20-00507786
Service Request Number: 20-00507786 • Address: 6051 WEYMOUTH DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00507786
Address
6051 WEYMOUTH DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T15:07:32.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-05-15T15:07:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VClCIAA1
Lat Location
(33.00185836547094000,-96.80109112484821000)
19-01266932
Service Request Number: 19-01266932 • Address: 2619 TANNER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01266932
Address
2619 TANNER ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T15:51:17.000
Update Date
2020-03-19T08:52:53.000
Closed Date
2019-10-28T15:51:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ntf4IAAR
Lat Location
(32.76372939895292000,-96.76610242633947000)
19-01175265
Service Request Number: 19-01175265 • Address: 1933 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01175265
Address
1933 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T16:20:55.000
Update Date
2020-03-19T09:03:51.000
Closed Date
2019-10-02T16:20:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3nWVAAZ
Lat Location
(32.77873383196562000,-96.85155769101030000)
20-00375400
Service Request Number: 20-00375400 • Address: 3302 WAKE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00375400
Address
3302 WAKE ST, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:18:00.000
Update Date
2020-04-14T23:00:10.000
Closed Date
2020-04-13T12:18:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFuIyAAL
Lat Location
(32.78144588403107000,-96.82922108897553000)
20-00278554
Service Request Number: 20-00278554 • Address: 3200 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278554
Address
3200 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:02:01.000
Update Date
2020-03-19T08:48:19.000
Closed Date
2020-03-18T13:02:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5acLAAR
Lat Location
(32.70853422165079000,-96.80179146558724000)
19-01321254
Service Request Number: 19-01321254 • Address: 5317 JUNIUS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
19-01321254
Address
5317 JUNIUS ST, DALLAS, TX, 75214
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-12T15:42:25.000
Update Date
2020-03-19T08:42:10.000
Closed Date
2019-11-12T15:42:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Obg2zAAB
Lat Location
(32.80313233830405000,-96.76387669482607000)
20-00617843
Service Request Number: 20-00617843 • Address: 628 CENTRE ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00617843
Address
628 CENTRE ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T13:23:03.000
Update Date
2020-06-15T14:17:32.000
Closed Date
2020-06-02T13:23:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx2y5AAB
Lat Location
(32.74223960576691000,-96.83267890236648000)
19-01173566
Service Request Number: 19-01173566 • Address: 615 NECHES ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01173566
Address
615 NECHES ST, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T12:28:07.000
Update Date
2020-03-19T09:02:24.000
Closed Date
2019-10-02T12:28:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3g9KAAR
Lat Location
(32.75626195519576000,-96.83047239456796000)
19-01381717
Service Request Number: 19-01381717 • Address: 10407 BLACKJACK OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01381717
Address
10407 BLACKJACK OAKS DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-11-29T19:13:43.000
Update Date
2020-03-19T09:24:08.000
Closed Date
2019-11-29T19:13:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdmLSAAZ
Lat Location
(32.75375077487576000,-96.64302690592340000)
20-00617903
Service Request Number: 20-00617903 • Address: 1298 CONVEYOR LN, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00617903
Address
1298 CONVEYOR LN, DALLAS, TX, 75247
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T11:35:32.000
Update Date
2020-06-15T14:25:36.000
Closed Date
2020-06-15T11:35:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx36YAAR
Lat Location
(32.80609019543389000,-96.85257796483603000)
20-00439812
Service Request Number: 20-00439812 • Address: 2002 MOUNTAIN LAKE RD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00439812
Address
2002 MOUNTAIN LAKE RD, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T20:06:29.000
Update Date
2020-04-29T15:54:10.000
Closed Date
2020-04-28T20:06:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDM2VAAX
Lat Location
(32.72131310682469500,-96.85257735074183000)
20-00260906
Service Request Number: 20-00260906 • Address: 7507 BENEDICT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00260906
Address
7507 BENEDICT DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:20:28.000
Update Date
2020-03-19T09:31:25.000
Closed Date
2020-03-13T11:20:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T52hZAAR
Lat Location
(32.84905433304888000,-96.73270888495863000)
20-00443988
Service Request Number: 20-00443988 • Address: 5740 OLD OX RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00443988
Address
5740 OLD OX RD, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T15:52:00.000
Update Date
2020-04-29T15:54:11.000
Closed Date
2020-04-29T15:52:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUKCAA5
Lat Location
(32.67802538703748600,-96.79666799385325000)
20-00498541
Service Request Number: 20-00498541 • Address: 1039 N BOND AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00498541
Address
1039 N BOND AVE, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T18:07:48.000
Update Date
2020-05-14T16:52:25.000
Closed Date
2020-05-13T18:07:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQ6kAAH
Lat Location
(32.75328503375291000,-96.90891789767566000)
19-01225891
Service Request Number: 19-01225891 • Address: 707 FORT WORTH AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
19-01225891
Address
707 FORT WORTH AVE, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T17:10:50.000
Update Date
2020-03-19T09:04:16.000
Closed Date
2019-10-16T17:10:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWkStAAL
Lat Location
(32.77103540499240000,-96.83490856401325000)
20-00280628
Service Request Number: 20-00280628 • Address: 442 S ST AUGUSTINE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00280628
Address
442 S ST AUGUSTINE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:56:32.000
Update Date
2020-03-19T09:05:24.000
Closed Date
2020-03-18T20:56:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eSKAAZ
Lat Location
(32.70499858534944000,-96.65703571619149000)
19-01184053
Service Request Number: 19-01184053 • Address: 2828 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
19-01184053
Address
2828 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T15:04:37.000
Update Date
2020-03-19T09:08:05.000
Closed Date
2019-10-04T15:04:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4PCZAA3
Lat Location
(32.85626690861075000,-96.87106564680619000)
19-01367675
Service Request Number: 19-01367675 • Address: 3562 CORTEZ DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
19-01367675
Address
3562 CORTEZ DR, DALLAS, TX, 75220
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-11-25T12:51:57.000
Update Date
2020-03-19T09:14:47.000
Closed Date
2019-11-25T12:51:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdHIIAA3
Lat Location
(32.86625287727639500,-96.85972847510602000)
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