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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00270389
Service Request Number: 20-00270389 • Address: 3606 CONVENT ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00270389
Address
3606 CONVENT ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:45:45.000
Update Date
2020-03-19T08:51:45.000
Closed Date
2020-03-16T16:45:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KKWAA3
Lat Location
(32.79435048280423400,-96.78363682446400000)
20-00597661
Service Request Number: 20-00597661 • Address: 10301 E NORTHWEST PKWY, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00597661
Address
10301 E NORTHWEST PKWY, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T14:33:12.000
Update Date
2020-09-09T15:11:15.000
Closed Date
2020-06-09T14:33:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwDviAAF
Lat Location
(32.86453633724267000,-96.70826481511843000)
19-01238141
Service Request Number: 19-01238141 • Address: 1338 LUCCHESE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01238141
Address
1338 LUCCHESE LN, DALLAS, TX, 75253
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T09:26:02.000
Update Date
2020-03-19T09:15:00.000
Closed Date
2019-10-21T09:26:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZGv3AAH
Lat Location
(32.67418823186605000,-96.58479952716603000)
20-00275646
Service Request Number: 20-00275646 • Address: 934 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00275646
Address
934 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T17:46:40.000
Update Date
2020-04-29T16:19:24.000
Closed Date
2020-03-17T17:46:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ULFAA3
Lat Location
(32.70851818677924400,-96.83733639170710000)
19-01262049
Service Request Number: 19-01262049 • Address: 11648 CORAL HILLS CT, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01262049
Address
11648 CORAL HILLS CT, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-26T17:46:44.000
Update Date
2020-03-19T09:35:12.000
Closed Date
2019-10-26T17:46:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NshwUAAR
Lat Location
(32.90681918958769000,-96.86684490537299000)
19-01371177
Service Request Number: 19-01371177 • Address: LARRY DR & CASA OAKS DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01371177
Address
LARRY DR & CASA OAKS DR, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-11-26T09:44:15.000
Update Date
2020-03-19T09:20:53.000
Closed Date
2019-11-26T09:44:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdOtVAAV
Lat Location
(32.82389246292393600,-96.67086522319480000)
20-00280117
Service Request Number: 20-00280117 • Address: 1515 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280117
Address
1515 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:31:47.000
Update Date
2020-03-19T09:21:31.000
Closed Date
2020-03-18T16:31:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5dEwAAJ
Lat Location
(32.76105542902756400,-96.77996147406333000)
20-00141240
Service Request Number: 20-00141240 • Address: 918 W 8TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00141240
Address
918 W 8TH ST, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T09:51:37.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-02-11T09:51:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RjqRAAAZ
Lat Location
(32.74805363517482000,-96.83794726527826000)
20-00191320
Service Request Number: 20-00191320 • Address: 8632 STRATHMORE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00191320
Address
8632 STRATHMORE DR, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T07:39:20.000
Update Date
2020-03-19T08:58:11.000
Closed Date
2020-02-25T07:39:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rln0qAAB
Lat Location
(32.86684286746124400,-96.68671185293893000)
19-01399129
Service Request Number: 19-01399129 • Address: 201 YORKTOWN ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
19-01399129
Address
201 YORKTOWN ST, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-04T17:28:47.000
Update Date
2020-03-19T09:06:11.000
Closed Date
2019-12-04T17:28:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeL4hAAF
Lat Location
(32.77106925019296000,-96.82511169229073000)
20-00065360
Service Request Number: 20-00065360 • Address: 6424 FISHER RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00065360
Address
6424 FISHER RD, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-21T12:43:25.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-21T12:43:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R353FAAR
Lat Location
(32.85422990354090400,-96.75101728323402000)
19-01181518
Service Request Number: 19-01181518 • Address: 2054 FAROLA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01181518
Address
2054 FAROLA DR, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T09:03:02.000
Update Date
2020-03-19T09:06:25.000
Closed Date
2019-10-04T09:03:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4FlQAAV
Lat Location
(32.84498624046878000,-96.67714712430414000)
20-00383559
Service Request Number: 20-00383559 • Address: 8423 WIDGEON WAY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00383559
Address
8423 WIDGEON WAY, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T21:26:21.000
Update Date
2020-04-15T00:18:16.000
Closed Date
2020-04-14T21:26:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8dfAAD
Lat Location
(32.65752459010224000,-96.97589807455657000)
20-00777547
Service Request Number: 20-00777547 • Address: 2024 CLEARVIEW CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00777547
Address
2024 CLEARVIEW CIR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-23T14:35:27.000
Update Date
2020-07-29T08:20:48.000
Closed Date
2020-07-23T14:35:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeRqHAAV
Lat Location
(32.71852167096468000,-96.85323687073478000)
20-00517792
Service Request Number: 20-00517792 • Address: 2970 CARRIZO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00517792
Address
2970 CARRIZO LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-19T09:13:02.000
Update Date
2020-06-15T14:07:37.000
Closed Date
2020-05-19T09:13:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD8NLAA1
Lat Location
(32.88778842068967400,-96.87880569415579000)
20-00777396
Service Request Number: 20-00777396 • Address: 911 N JUSTIN AVE, DALLAS • City Council District: 6
Service Request Number
20-00777396
Address
911 N JUSTIN AVE, DALLAS
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-29T07:37:56.000
Update Date
2020-07-29T07:38:04.000
Closed Date
2020-07-29T07:37:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XeQqKAAV
Lat Location
(32.75227415629098000,-96.91181536780948000)
20-00615141
Service Request Number: 20-00615141 • Address: 4400 COMMUNICATIONS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00615141
Address
4400 COMMUNICATIONS DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-15T08:23:30.000
Update Date
2020-06-15T14:23:30.000
Closed Date
2020-06-15T08:23:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwwgbAAB
Lat Location
(32.76471404595371000,-96.89459672633798000)
20-00467111
Service Request Number: 20-00467111 • Address: 2222 CUSTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00467111
Address
2222 CUSTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T20:10:29.000
Update Date
2020-06-15T14:38:30.000
Closed Date
2020-05-05T20:10:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAx9BAAT
Lat Location
(32.70088322335400000,-96.78773309110076000)
20-00605394
Service Request Number: 20-00605394 • Address: 4604 CHERBOURG ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00605394
Address
4604 CHERBOURG ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T11:23:46.000
Update Date
2020-09-09T15:25:58.000
Closed Date
2020-06-11T11:23:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwYl8AAF
Lat Location
(32.70870312722798000,-96.74311055893028000)
20-00248808
Service Request Number: 20-00248808 • Address: 1155 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00248808
Address
1155 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-03-10T16:32:14.000
Update Date
2020-03-19T09:32:42.000
Closed Date
2020-03-10T16:32:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4dOmAAJ
Lat Location
(32.83942541950426000,-96.69735875521320000)
20-00240963
Service Request Number: 20-00240963 • Address: 6603 KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00240963
Address
6603 KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T11:21:07.000
Update Date
2020-03-19T09:07:35.000
Closed Date
2020-03-09T11:21:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4OCWAA3
Lat Location
(32.83852114288248000,-96.82758183811694000)
20-00743782
Service Request Number: 20-00743782 • Address: 7715 W LOVERS LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00743782
Address
7715 W LOVERS LN, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-18T15:42:06.000
Update Date
2020-07-29T08:12:23.000
Closed Date
2020-07-18T15:42:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbv5zAAB
Lat Location
(32.85116216230136400,-96.77494562857170000)
20-00612802
Service Request Number: 20-00612802 • Address: 9405 PINEHAVEN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00612802
Address
9405 PINEHAVEN DR, DALLAS, TX, 75227
City Council District
7
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-13T09:03:43.000
Update Date
2020-06-15T14:30:10.000
Closed Date
2020-06-13T09:03:43.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwquLAAR
Lat Location
(32.77108730212561000,-96.66165901176039000)
19-01166450
Service Request Number: 19-01166450 • Address: 10065 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01166450
Address
10065 MARSH LN, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T02:33:52.000
Update Date
2020-03-19T08:59:32.000
Closed Date
2019-10-01T02:33:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3C9FAAV
Lat Location
(32.88212414712694000,-96.85643765567411000)
19-01207987
Service Request Number: 19-01207987 • Address: 9222 CHIMNEY CORNER, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01207987
Address
9222 CHIMNEY CORNER, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T13:45:43.000
Update Date
2020-03-19T09:17:12.000
Closed Date
2019-10-11T13:45:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6DaiAAF
Lat Location
(32.91994807984974000,-96.73779455910596000)
20-00443942
Service Request Number: 20-00443942 • Address: 4011 ARANSAS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00443942
Address
4011 ARANSAS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:44:45.000
Update Date
2020-04-29T15:45:07.000
Closed Date
2020-04-29T15:44:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUFvAAP
Lat Location
(32.79018675047986000,-96.87504833233947000)
20-00271929
Service Request Number: 20-00271929 • Address: 6311 REVERE PL, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00271929
Address
6311 REVERE PL, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:40:17.000
Update Date
2020-03-19T08:52:06.000
Closed Date
2020-03-17T09:40:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5O22AAF
Lat Location
(32.83114562192190000,-96.75582721095037000)
20-00209259
Service Request Number: 20-00209259 • Address: 2004 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00209259
Address
2004 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-28T16:02:58.000
Update Date
2020-03-19T09:08:53.000
Closed Date
2020-02-28T16:02:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmUIKAA3
Lat Location
(32.69915776656220000,-96.85201931962573000)
19-01212082
Service Request Number: 19-01212082 • Address: 3910 POLLY ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01212082
Address
3910 POLLY ST, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-13T14:14:52.000
Update Date
2020-03-19T08:43:05.000
Closed Date
2019-10-13T14:14:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N6SA3AAN
Lat Location
(32.76350841522180000,-96.74003171060312000)
19-01177086
Service Request Number: 19-01177086 • Address: 929 18TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01177086
Address
929 18TH ST, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-17T23:59:00.000
Status
Closed
Created Date
2019-10-03T09:48:39.000
Update Date
2020-03-19T08:51:08.000
Closed Date
2019-10-03T09:48:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3w0YAAR
Lat Location
(32.73509895103572400,-96.80961281801142000)
20-00270613
Service Request Number: 20-00270613 • Address: 5909 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00270613
Address
5909 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:26:48.000
Update Date
2020-03-19T08:56:30.000
Closed Date
2020-03-16T17:26:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KgNAAV
Lat Location
(32.81119644212109000,-96.76652628251652000)
20-00259158
Service Request Number: 20-00259158 • Address: 5628 WILLOW WOOD LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00259158
Address
5628 WILLOW WOOD LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T19:17:02.000
Update Date
2020-03-19T09:11:09.000
Closed Date
2020-03-12T19:17:02.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ybDAAR
Lat Location
(33.01135434377249000,-96.81220136092398000)
19-01194889
Service Request Number: 19-01194889 • Address: 808 BLAYLOCK DR, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
19-01194889
Address
808 BLAYLOCK DR, DALLAS, TX, 75203
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-08T13:15:15.000
Update Date
2020-03-19T08:47:40.000
Closed Date
2019-10-08T13:15:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N59lkAAB
Lat Location
(32.75745460481276000,-96.81662565502903000)
20-00379685
Service Request Number: 20-00379685 • Address: 6201 HARRY HINES BLVD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00379685
Address
6201 HARRY HINES BLVD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:35:31.000
Update Date
2020-04-15T01:38:27.000
Closed Date
2020-04-14T10:35:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG2QaAAL
Lat Location
(32.81992423663689000,-96.84741916695883000)
19-01248496
Service Request Number: 19-01248496 • Address: 4101 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01248496
Address
4101 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-07T00:59:00.000
Status
Closed
Created Date
2019-10-23T11:00:53.000
Update Date
2020-03-19T09:28:04.000
Closed Date
2019-10-23T11:00:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NaIT4AAN
Lat Location
(32.81865097529464000,-96.80470327486564000)
19-01415543
Service Request Number: 19-01415543 • Address: 7123 GREY DAWN LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01415543
Address
7123 GREY DAWN LN, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-10T09:54:06.000
Update Date
2020-03-19T09:02:34.000
Closed Date
2019-12-10T09:54:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000OexFwAAJ
Lat Location
(32.78116681642561000,-96.69711499720489000)
20-00280669
Service Request Number: 20-00280669 • Address: 2626 S WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280669
Address
2626 S WESTMORELAND RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:29:40.000
Update Date
2020-03-19T09:10:51.000
Closed Date
2020-03-18T21:29:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eXFAAZ
Lat Location
(32.71956905189125600,-96.87414309787937000)
20-00280844
Service Request Number: 20-00280844 • Address: BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00280844
Address
BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:48:37.000
Update Date
2020-03-19T09:22:19.000
Closed Date
2020-03-19T07:48:37.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fbXAAR
Lat Location
(32.95398809454495400,-96.81851103760170000)
20-00906972
Service Request Number: 20-00906972 • Address: 7140 MIDCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00906972
Address
7140 MIDCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T10:04:22.000
Update Date
2020-09-09T15:10:27.000
Closed Date
2020-09-08T10:04:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ynga6AAB
Lat Location
(32.94655689981980400,-96.78115204135634000)
19-01386971
Service Request Number: 19-01386971 • Address: 1810 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01386971
Address
1810 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-12-02T14:10:25.000
Update Date
2020-03-19T09:31:27.000
Closed Date
2019-12-02T14:10:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdwpmAAB
Lat Location
(32.80745288793733000,-96.77749770934182000)
19-01310548
Service Request Number: 19-01310548 • Address: 9641 OLD SEAGOVILLE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01310548
Address
9641 OLD SEAGOVILLE RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-23T00:59:00.000
Status
Closed
Created Date
2019-11-08T23:20:31.000
Update Date
2020-03-19T09:18:52.000
Closed Date
2019-11-08T23:20:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NiiEZAAZ
Lat Location
(32.70885916147904000,-96.65647761365489000)
20-00359268
Service Request Number: 20-00359268 • Address: 1547 WATERSIDE CT, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00359268
Address
1547 WATERSIDE CT, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:44:13.000
Update Date
2020-04-15T06:38:16.000
Closed Date
2020-04-08T13:44:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFSKsAAP
Lat Location
(32.80848548530957000,-96.72492659694431000)
20-00485039
Service Request Number: 20-00485039 • Address: CANYON SPRINGS RD & KELLER SPRINGS RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00485039
Address
CANYON SPRINGS RD & KELLER SPRINGS RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-05-11T10:55:03.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-05-11T10:55:03.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBvkLAAT
Lat Location
(32.97754577616602500,-96.80140553866687000)
20-00281108
Service Request Number: 20-00281108 • Address: 2922 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00281108
Address
2922 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:57:16.000
Update Date
2020-03-19T09:10:34.000
Closed Date
2020-03-19T08:57:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gFSAAZ
Lat Location
(32.76068723606261600,-96.75570569580628000)
20-00660138
Service Request Number: 20-00660138 • Address: 3726 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00660138
Address
3726 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-06-26T10:38:50.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-06-26T10:38:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WvbVxAAJ
Lat Location
(32.78457799774409000,-96.88128341984019000)
19-01441150
Service Request Number: 19-01441150 • Address: 4848 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01441150
Address
4848 S LANCASTER RD, DALLAS, TX, 75216
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-12-17T11:31:19.000
Update Date
2020-03-19T08:55:05.000
Closed Date
2019-12-17T11:31:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxhL9AAJ
Lat Location
(32.68952907067493600,-96.79085458594606000)
19-01321650
Service Request Number: 19-01321650 • Address: 10698 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01321650
Address
10698 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-12T16:38:53.000
Update Date
2020-03-19T09:23:20.000
Closed Date
2019-11-12T16:38:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObgoyAAB
Lat Location
(32.89389847400507000,-96.87016188481657000)
19-01209605
Service Request Number: 19-01209605 • Address: 3755 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01209605
Address
3755 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-11T17:26:30.000
Update Date
2020-03-19T09:22:21.000
Closed Date
2019-10-11T17:26:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6K5YAAV
Lat Location
(32.77689818358217600,-96.75980542226542000)
20-00351699
Service Request Number: 20-00351699 • Address: 1100 N BOND AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00351699
Address
1100 N BOND AVE, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-07T08:57:03.000
Update Date
2020-05-14T16:55:33.000
Closed Date
2020-04-07T08:57:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFF3GAAX
Lat Location
(32.75505922883768000,-96.90881383034140000)
20-00281196
Service Request Number: 20-00281196 • Address: 11808 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00281196
Address
11808 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-07T19:25:55.000
Update Date
2020-03-19T09:11:41.000
Closed Date
2020-03-07T19:25:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gQpAAJ
Lat Location
(32.85820423746818600,-96.67675222255441000)
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