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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00378468
Service Request Number: 20-00378468 • Address: 2678 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00378468
Address
2678 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T22:34:50.000
Update Date
2020-04-15T06:17:23.000
Closed Date
2020-04-13T22:34:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFzYDAA1
Lat Location
(32.82107775063343500,-96.77468386304970000)
20-00378443
Service Request Number: 20-00378443 • Address: 5920 E UNIVERSITY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00378443
Address
5920 E UNIVERSITY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T21:56:24.000
Update Date
2020-04-15T06:15:56.000
Closed Date
2020-04-13T21:56:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFzVOAA1
Lat Location
(32.84564658444150000,-96.76523550887482000)
20-00617937
Service Request Number: 20-00617937 • Address: 5224 SPRINGMEADOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00617937
Address
5224 SPRINGMEADOW DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-07T11:26:24.000
Update Date
2020-06-15T14:29:00.000
Closed Date
2020-06-07T11:26:24.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx3AuAAJ
Lat Location
(32.89923750254191500,-96.81826202811457000)
20-00281326
Service Request Number: 20-00281326 • Address: 7837 RED SPRING RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281326
Address
7837 RED SPRING RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:29:47.000
Update Date
2020-03-19T09:32:48.000
Closed Date
2020-03-19T09:29:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gfpAAB
Lat Location
(32.65150468951992500,-96.82141693658423000)
20-00234730
Service Request Number: 20-00234730 • Address: 11813 GARDEN TERRACE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00234730
Address
11813 GARDEN TERRACE DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Boarding Home Inspections - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-07-30T15:29:44.000
Status
In Progress
Created Date
2020-03-06T15:29:44.000
Update Date
2020-03-19T09:12:19.000
Closed Date
2020-03-06T15:29:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnOQjAAN
Lat Location
(32.90941499878882600,-96.71082775383344000)
20-00371619
Service Request Number: 20-00371619 • Address: 4802 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00371619
Address
4802 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-11T16:40:09.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-11T16:40:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFniGAAT
Lat Location
(32.77610586694899000,-96.73990559714005000)
20-00669349
Service Request Number: 20-00669349 • Address: 516 DOWDY FERRY RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00669349
Address
516 DOWDY FERRY RD, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-02T11:29:42.000
Status
Closed
Created Date
2020-06-29T11:29:36.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-29T11:29:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WvtZgAAJ
Lat Location
(32.70608444272309600,-96.67920407092679000)
19-01236967
Service Request Number: 19-01236967 • Address: 10797 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01236967
Address
10797 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:39:02.000
Update Date
2020-03-19T08:54:14.000
Closed Date
2019-10-20T16:39:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3OqAAL
Lat Location
(32.84405859417519000,-96.66614768732560000)
19-01241869
Service Request Number: 19-01241869 • Address: 3425 SPRINGWOOD LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01241869
Address
3425 SPRINGWOOD LN, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T17:02:26.000
Update Date
2020-03-19T09:23:49.000
Closed Date
2019-10-21T17:02:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZZ7XAAX
Lat Location
(32.70220419122762000,-96.87684370647975000)
20-00608324
Service Request Number: 20-00608324 • Address: 3430 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00608324
Address
3430 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T07:54:28.000
Update Date
2020-06-15T14:32:49.000
Closed Date
2020-06-12T07:54:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwgvWAAR
Lat Location
(32.72548525510859500,-96.87642766892588000)
19-01369455
Service Request Number: 19-01369455 • Address: 5045 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01369455
Address
5045 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-11-25T16:25:42.000
Update Date
2020-03-19T09:17:52.000
Closed Date
2019-11-25T16:25:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdKfFAAV
Lat Location
(32.92386774676537000,-96.82097330752902000)
20-00383295
Service Request Number: 20-00383295 • Address: HILLBURN DR & SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00383295
Address
HILLBURN DR & SECO BLVD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:07:08.000
Update Date
2020-04-15T06:37:32.000
Closed Date
2020-04-14T18:07:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG86WAAT
Lat Location
(32.73807947821615000,-96.68960025839151000)
20-00241533
Service Request Number: 20-00241533 • Address: 6521 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00241533
Address
6521 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T12:22:09.000
Update Date
2020-03-19T09:21:11.000
Closed Date
2020-03-09T12:22:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4P8pAAF
Lat Location
(32.83721814095352000,-96.83129739380833000)
20-00224618
Service Request Number: 20-00224618 • Address: 2960 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00224618
Address
2960 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-07-28T23:59:00.000
Status
In Progress
Created Date
2020-03-04T13:46:10.000
Update Date
2020-03-19T09:02:06.000
Closed Date
2020-03-04T13:46:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So2ZqAAJ
Lat Location
(32.71872716321439600,-96.79182705875117000)
20-00503503
Service Request Number: 20-00503503 • Address: 4399 N HAMPTON RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00503503
Address
4399 N HAMPTON RD, DALLAS, TX, 75212
City Council District
6
Department
Parks Department
Service Request Type
Park Maintenance/Misc - PKR
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T15:09:25.000
Update Date
2020-05-14T17:05:09.000
Closed Date
2020-05-14T15:09:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCbIdAAL
Lat Location
(32.79808817152762000,-96.85497978385324000)
20-00274031
Service Request Number: 20-00274031 • Address: 9520 COUNTY VIEW RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00274031
Address
9520 COUNTY VIEW RD, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:07:45.000
Update Date
2020-03-19T09:24:08.000
Closed Date
2020-03-17T14:07:45.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Rj4AAF
Lat Location
(32.63579140490400000,-96.95249080422661000)
20-00603774
Service Request Number: 20-00603774 • Address: 2362 OAK PLAZA, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00603774
Address
2362 OAK PLAZA, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-10T20:33:36.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-10T20:33:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwTbPAAV
Lat Location
(32.65944847003746000,-96.59299952193436000)
20-00272116
Service Request Number: 20-00272116 • Address: 10129 NEWCOMBE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272116
Address
10129 NEWCOMBE DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:03:50.000
Update Date
2020-03-19T08:57:39.000
Closed Date
2020-03-17T10:03:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5OMqAAN
Lat Location
(32.83015077797090000,-96.68249984236807000)
19-01426452
Service Request Number: 19-01426452 • Address: 2311 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01426452
Address
2311 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2019-12-12T11:54:01.000
Update Date
2020-03-19T09:02:55.000
Closed Date
2019-12-12T11:54:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfQk0AAF
Lat Location
(32.69875106895038000,-96.78379252401656000)
20-00614821
Service Request Number: 20-00614821 • Address: 2719 RIMDALE DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00614821
Address
2719 RIMDALE DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-06-14T22:10:33.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-14T22:10:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwusJAAR
Lat Location
(32.81647216576689600,-96.66817652310830000)
20-00910354
Service Request Number: 20-00910354 • Address: 3221 LAWNVIEW AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00910354
Address
3221 LAWNVIEW AVE, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-08T20:00:56.000
Update Date
2020-09-09T14:53:27.000
Closed Date
2020-09-08T20:00:56.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnsuHAAR
Lat Location
(32.76825770386670000,-96.71910085169203000)
19-01175630
Service Request Number: 19-01175630 • Address: 7414 CHRISTIE LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
19-01175630
Address
7414 CHRISTIE LN, DALLAS, TX, 75249
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T17:19:23.000
Update Date
2020-03-19T09:04:25.000
Closed Date
2019-10-02T17:19:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3p4aAAB
Lat Location
(32.64428859693797000,-96.95210977876724000)
19-01224403
Service Request Number: 19-01224403 • Address: 3827 HAPPY CANYON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01224403
Address
3827 HAPPY CANYON DR, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-16T13:50:12.000
Update Date
2020-03-19T09:01:49.000
Closed Date
2019-10-16T13:50:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWckzAAD
Lat Location
(32.67326862026589000,-96.75684943771792000)
19-01378975
Service Request Number: 19-01378975 • Address: 9724 WHITE ASH RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
19-01378975
Address
9724 WHITE ASH RD, DALLAS, TX, 75249
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-11-27T17:11:02.000
Update Date
2020-03-19T09:19:38.000
Closed Date
2019-11-27T17:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdeitAAB
Lat Location
(32.63012972806835000,-96.94867933313020000)
20-00276678
Service Request Number: 20-00276678 • Address: 2704 LOCKHART AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00276678
Address
2704 LOCKHART AVE, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:14:43.000
Update Date
2020-03-19T08:44:18.000
Closed Date
2020-03-18T09:14:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5XM0AAN
Lat Location
(32.81965300706164000,-96.66833476881553000)
20-00280735
Service Request Number: 20-00280735 • Address: 1300 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00280735
Address
1300 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
3
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T23:52:26.000
Update Date
2020-03-19T09:39:54.000
Closed Date
2020-03-18T23:52:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ejfAAB
Lat Location
(32.75630002310484000,-96.89279772293517000)
20-00777021
Service Request Number: 20-00777021 • Address: 6329 E LOVERS LN, DALLAS • City Council District: 14
Service Request Number
20-00777021
Address
6329 E LOVERS LN, DALLAS
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-28T19:25:05.000
Update Date
2020-07-29T08:11:44.000
Closed Date
2020-07-28T19:25:05.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeNthAAF
Lat Location
(32.85123320561173000,-96.75404153501476000)
20-00281167
Service Request Number: 20-00281167 • Address: 6738 SECO BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281167
Address
6738 SECO BLVD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:08:22.000
Update Date
2020-03-19T09:08:28.000
Closed Date
2020-03-19T09:08:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gNWAAZ
Lat Location
(32.73882455077465000,-96.70579464321992000)
20-00849902
Service Request Number: 20-00849902 • Address: 4714 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849902
Address
4714 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T23:25:34.000
Update Date
2020-09-09T14:43:15.000
Closed Date
2020-08-19T23:25:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhUo6AAF
Lat Location
(32.71293222967207000,-96.74350098428322000)
20-00237114
Service Request Number: 20-00237114 • Address: S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236 • Department: Public Works
Service Request Number
20-00237114
Address
S COCKRELL HILL RD & W CAMP WISDOM RD, DALLAS, TX, 75236
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-08T23:59:00.000
Status
Closed
Created Date
2020-03-07T13:35:46.000
Update Date
2020-07-12T01:07:45.000
Closed Date
2020-03-07T13:35:46.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000SnTiRAAV
Lat Location
(32.66205293267583000,-96.89130597169269000)
20-00139586
Service Request Number: 20-00139586 • Address: BELT LINE RD & HILLCREST RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00139586
Address
BELT LINE RD & HILLCREST RD, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-10T16:27:43.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-02-10T16:27:43.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5te3AAB
Lat Location
(32.95010076971139000,-96.78474653123400000)
20-00273742
Service Request Number: 20-00273742 • Address: 11106 ULLOA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273742
Address
11106 ULLOA LN, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:32:33.000
Update Date
2020-03-19T09:03:47.000
Closed Date
2020-03-17T13:32:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RF9AAN
Lat Location
(32.84726971602407000,-96.66876156657766000)
20-00586912
Service Request Number: 20-00586912 • Address: 6522 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00586912
Address
6522 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-05T16:42:28.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-05T16:42:28.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvnXqAAJ
Lat Location
(32.83718492788924000,-96.83212309862624000)
20-00308527
Service Request Number: 20-00308527 • Address: 6964 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00308527
Address
6964 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-26T10:00:11.000
Update Date
2020-05-14T16:41:30.000
Closed Date
2020-03-26T10:00:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDv9uAAD
Lat Location
(32.70012290701720000,-96.94577655078120000)
19-01335908
Service Request Number: 19-01335908 • Address: 9801 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01335908
Address
9801 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-15T16:54:11.000
Update Date
2020-03-19T08:56:55.000
Closed Date
2019-11-15T16:54:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcBlMAAV
Lat Location
(32.87068513688757000,-96.87551230856980000)
20-00274837
Service Request Number: 20-00274837 • Address: W RED BIRD LN & S POLK ST, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00274837
Address
W RED BIRD LN & S POLK ST, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:41:52.000
Update Date
2020-03-19T09:11:55.000
Closed Date
2020-03-17T15:41:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5T3AAAV
Lat Location
(32.67286877184063000,-96.84011086498495000)
20-00189233
Service Request Number: 20-00189233 • Address: 3764 SHADY HILL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00189233
Address
3764 SHADY HILL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-02-24T14:44:22.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-24T14:44:22.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlhSAAAZ
Lat Location
(32.90637641376588400,-96.85357292365619000)
20-00605863
Service Request Number: 20-00605863 • Address: 4938 TORO BRAVO DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00605863
Address
4938 TORO BRAVO DR, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T12:39:13.000
Update Date
2020-06-15T14:21:46.000
Closed Date
2020-06-11T12:39:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vwa0xAAB
Lat Location
(32.68624814696249000,-96.91299448747074000)
19-01199169
Service Request Number: 19-01199169 • Address: WEBB CHAPEL RD & WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01199169
Address
WEBB CHAPEL RD & WALNUT HILL LN, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T13:05:33.000
Update Date
2020-03-19T09:12:03.000
Closed Date
2019-10-09T13:05:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5VQuAAN
Lat Location
(32.88090222197078000,-96.86587493395018000)
20-00271215
Service Request Number: 20-00271215 • Address: 2100 NANTUCKET VILLAGE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00271215
Address
2100 NANTUCKET VILLAGE DR, DALLAS, TX, 75227
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:08:22.000
Update Date
2020-03-19T09:25:05.000
Closed Date
2020-03-17T08:08:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MqUAAV
Lat Location
(32.74877885478101000,-96.64615149220825000)
20-00910429
Service Request Number: 20-00910429 • Address: 3101 RAYDELL PL, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00910429
Address
3101 RAYDELL PL, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-08T20:59:07.000
Update Date
2020-09-09T14:48:34.000
Closed Date
2020-09-08T20:59:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynt9gAAB
Lat Location
(32.74251873316817600,-96.87153822055325000)
20-00042584
Service Request Number: 20-00042584 • Address: 734 DOVER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00042584
Address
734 DOVER ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-14T13:29:04.000
Update Date
2020-03-19T09:23:02.000
Closed Date
2020-01-14T13:29:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q1DgPAAV
Lat Location
(32.73029048958933600,-96.81281186726058000)
19-01244134
Service Request Number: 19-01244134 • Address: 2728 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01244134
Address
2728 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-06T00:59:00.000
Status
Closed
Created Date
2019-10-22T11:38:44.000
Update Date
2020-03-19T09:26:34.000
Closed Date
2019-10-22T11:38:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZmqaAAD
Lat Location
(32.81433368821309000,-96.68717195997715000)
20-00246161
Service Request Number: 20-00246161 • Address: 6520 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00246161
Address
6520 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-12T23:59:00.000
Status
Closed
Created Date
2020-03-10T11:01:05.000
Update Date
2020-05-14T16:46:00.000
Closed Date
2020-03-10T11:01:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4YhrAAF
Lat Location
(32.87244078719075000,-96.79304974091210000)
19-01403315
Service Request Number: 19-01403315 • Address: 730 N BISHOP AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01403315
Address
730 N BISHOP AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-20T00:59:00.000
Status
Closed
Created Date
2019-12-05T16:24:12.000
Update Date
2020-03-19T09:40:06.000
Closed Date
2019-12-05T16:24:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeU6WAAV
Lat Location
(32.75119305350341000,-96.82774813701480000)
19-01236859
Service Request Number: 19-01236859 • Address: 2999 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01236859
Address
2999 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T15:13:00.000
Update Date
2020-03-19T08:50:03.000
Closed Date
2019-10-20T15:13:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ0XAAA1
Lat Location
(32.84318699216277000,-96.66570417446700000)
19-01237004
Service Request Number: 19-01237004 • Address: 8520 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01237004
Address
8520 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T17:01:12.000
Update Date
2020-03-19T09:02:07.000
Closed Date
2019-10-20T17:01:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ4FUAA1
Lat Location
(32.81079388131796000,-96.70254008355522000)
19-01180990
Service Request Number: 19-01180990 • Address: 5750 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01180990
Address
5750 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-18T23:59:00.000
Status
Closed
Created Date
2019-10-04T00:21:00.000
Update Date
2020-03-19T09:05:49.000
Closed Date
2019-10-04T00:21:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N4DPwAAN
Lat Location
(32.82649274849612000,-96.83178012249884000)
20-00285039
Service Request Number: 20-00285039 • Address: 2228 VAN CLEAVE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00285039
Address
2228 VAN CLEAVE DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T18:14:49.000
Update Date
2020-05-14T16:59:07.000
Closed Date
2020-03-19T18:14:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDDLAAA5
Lat Location
(32.72264638109228000,-96.78652171577096000)
20-00281078
Service Request Number: 20-00281078 • Address: 2200 RAMSEY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281078
Address
2200 RAMSEY AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:51:46.000
Update Date
2020-03-19T08:55:42.000
Closed Date
2020-03-19T08:51:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gBkAAJ
Lat Location
(32.72146525852498000,-96.82042537866371000)
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