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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00281062
Service Request Number: 20-00281062 • Address: 7918 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00281062
Address
7918 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T08:48:54.000
Update Date
2020-03-19T09:08:29.000
Closed Date
2020-03-19T08:48:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5g7oAAB
Lat Location
(32.71096054865017000,-96.68633472368191000)
20-00572134
Service Request Number: 20-00572134 • Address: 3426 ST CLOUD CIR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00572134
Address
3426 ST CLOUD CIR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T13:52:03.000
Update Date
2020-06-15T14:13:15.000
Closed Date
2020-06-02T13:52:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvBUTAA3
Lat Location
(32.90681681602002600,-96.86169131727749000)
19-01337553
Service Request Number: 19-01337553 • Address: 3407 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
19-01337553
Address
3407 N HALL ST, DALLAS, TX, 75219
City Council District
14
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-16T12:29:39.000
Update Date
2020-03-19T09:03:27.000
Closed Date
2019-11-16T12:29:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcEO1AAN
Lat Location
(32.80726382128231000,-96.80389171176644000)
20-00273859
Service Request Number: 20-00273859 • Address: 7331 HEDGE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00273859
Address
7331 HEDGE DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:49:14.000
Update Date
2020-03-19T09:25:05.000
Closed Date
2020-03-17T13:49:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5RRPAA3
Lat Location
(32.62665901716126000,-96.95040714689988000)
20-00477158
Service Request Number: 20-00477158 • Address: 1637 BAR HARBOR DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00477158
Address
1637 BAR HARBOR DR, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:04:43.000
Update Date
2020-05-14T16:41:56.000
Closed Date
2020-05-08T09:04:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIj8AAH
Lat Location
(32.66992094482243000,-96.84844827070975000)
20-00651422
Service Request Number: 20-00651422 • Address: 1460 GRIGSBY AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00651422
Address
1460 GRIGSBY AVE, DALLAS, TX, 75204
City Council District
2
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-24T10:53:40.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-06-24T10:53:40.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyQPwAAN
Lat Location
(32.80308661188375000,-96.77551404076300000)
20-00439359
Service Request Number: 20-00439359 • Address: 6408 TALBOT PKWY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00439359
Address
6408 TALBOT PKWY, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-28T16:56:47.000
Update Date
2020-04-29T16:40:04.000
Closed Date
2020-04-28T16:56:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDLKDAA5
Lat Location
(32.66971422672907000,-96.85687528216879000)
20-00271228
Service Request Number: 20-00271228 • Address: 1151 EMPIRE CENTRAL, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00271228
Address
1151 EMPIRE CENTRAL, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T08:10:17.000
Update Date
2020-03-19T08:56:32.000
Closed Date
2020-03-17T08:10:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MrwAAF
Lat Location
(32.82451945561850000,-96.87631908223767000)
20-00087075
Service Request Number: 20-00087075 • Address: 10048 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00087075
Address
10048 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-27T00:59:00.000
Status
Closed
Created Date
2020-01-27T13:47:14.000
Update Date
2020-07-12T01:06:58.000
Closed Date
2020-01-27T13:47:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3tuCAAR
Lat Location
(32.88197245423157000,-96.87587650971513000)
20-00281042
Service Request Number: 20-00281042 • Address: 8718 EDEN VALLEY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281042
Address
8718 EDEN VALLEY LN, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:46:04.000
Update Date
2020-03-19T08:46:10.000
Closed Date
2020-03-19T08:46:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5g7iAAB
Lat Location
(32.72523691723234400,-96.67019411779480000)
20-00276087
Service Request Number: 20-00276087 • Address: 110 E CAMP WISDOM RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00276087
Address
110 E CAMP WISDOM RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:34:34.000
Update Date
2020-03-19T08:42:58.000
Closed Date
2020-03-17T23:34:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VFTAA3
Lat Location
(32.66216775057349500,-96.82239341922046000)
20-00272528
Service Request Number: 20-00272528 • Address: 9024 FLICKER LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00272528
Address
9024 FLICKER LN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:53:58.000
Update Date
2020-03-19T08:41:57.000
Closed Date
2020-03-17T10:53:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5P6eAAF
Lat Location
(32.87207013218167000,-96.68899244286553000)
20-00278996
Service Request Number: 20-00278996 • Address: 2243 IVAN ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00278996
Address
2243 IVAN ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:05:13.000
Update Date
2020-03-19T08:55:50.000
Closed Date
2020-03-18T14:05:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5bRYAAZ
Lat Location
(32.79791099721538000,-96.80997760194273000)
19-01265476
Service Request Number: 19-01265476 • Address: 3210 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01265476
Address
3210 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T12:42:08.000
Update Date
2020-03-19T09:39:45.000
Closed Date
2019-10-28T12:42:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtVeGAAV
Lat Location
(32.80177145844342000,-96.69139879166164000)
19-01236973
Service Request Number: 19-01236973 • Address: 2300 LAKELAND DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01236973
Address
2300 LAKELAND DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:43:19.000
Update Date
2020-03-19T08:55:17.000
Closed Date
2019-10-20T16:43:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ3bUAAT
Lat Location
(32.81169815811989600,-96.70140220166873000)
19-01267167
Service Request Number: 19-01267167 • Address: 2755 GLADSTONE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01267167
Address
2755 GLADSTONE DR, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T16:16:33.000
Update Date
2020-03-19T09:13:05.000
Closed Date
2019-10-28T16:16:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Ntg75AAB
Lat Location
(32.74036455711956000,-96.86494742936998000)
20-00281032
Service Request Number: 20-00281032 • Address: 3116 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00281032
Address
3116 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:45:05.000
Update Date
2020-03-19T09:10:33.000
Closed Date
2020-03-19T08:45:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5g6fAAB
Lat Location
(32.74949119442257500,-96.87210269754696000)
20-00443920
Service Request Number: 20-00443920 • Address: 9401 L B J FWY WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00443920
Address
9401 L B J FWY WB, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:41:59.000
Update Date
2020-04-29T15:46:48.000
Closed Date
2020-04-29T15:41:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUDkAAP
Lat Location
(32.91151662771835600,-96.73533337778034000)
20-00268571
Service Request Number: 20-00268571 • Address: 2708 ALMEDA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00268571
Address
2708 ALMEDA DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:24:48.000
Update Date
2020-03-19T09:39:11.000
Closed Date
2020-03-16T13:24:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HQgAAN
Lat Location
(32.71537528780357500,-96.79558605732325000)
19-01172111
Service Request Number: 19-01172111 • Address: 8507 LONDONDERRY LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01172111
Address
8507 LONDONDERRY LN, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-02T09:20:37.000
Update Date
2020-03-19T09:01:48.000
Closed Date
2019-10-02T09:20:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N3b1QAAR
Lat Location
(32.80102239740238000,-96.69355725594089000)
20-00444107
Service Request Number: 20-00444107 • Address: 2704 OAK BEND LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00444107
Address
2704 OAK BEND LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-23T16:00:30.000
Update Date
2020-04-29T16:05:21.000
Closed Date
2020-04-23T16:00:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUVAAA5
Lat Location
(32.75715097596141000,-96.64185755366644000)
20-00205961
Service Request Number: 20-00205961 • Address: 1169 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00205961
Address
1169 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T07:54:29.000
Update Date
2020-03-19T09:19:46.000
Closed Date
2020-02-28T07:54:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmMyCAAV
Lat Location
(32.83904370325805600,-96.69714024991592000)
19-01242393
Service Request Number: 19-01242393 • Address: 1923 POLLARD ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
19-01242393
Address
1923 POLLARD ST, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-05T00:59:00.000
Status
Closed
Created Date
2019-10-21T21:52:51.000
Update Date
2020-03-19T09:24:59.000
Closed Date
2019-10-21T21:52:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZejXAAT
Lat Location
(32.77184429572053000,-96.85055843672995000)
19-01439467
Service Request Number: 19-01439467 • Address: 3119 VILBIG RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01439467
Address
3119 VILBIG RD, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T17:42:06.000
Update Date
2020-03-19T08:45:35.000
Closed Date
2019-12-16T17:42:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxcV9AAJ
Lat Location
(32.77961087747756600,-96.84831158019543000)
19-01200934
Service Request Number: 19-01200934 • Address: 2440 CREEKGLENN DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01200934
Address
2440 CREEKGLENN DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-23T23:59:00.000
Status
Closed
Created Date
2019-10-09T16:56:58.000
Update Date
2020-03-19T09:13:27.000
Closed Date
2019-10-09T16:56:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5d7QAAR
Lat Location
(32.75446355793473400,-96.66375317787326000)
20-00543456
Service Request Number: 20-00543456 • Address: 11829 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00543456
Address
11829 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-05-26T11:36:09.000
Update Date
2020-06-15T13:50:00.000
Closed Date
2020-05-26T11:36:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VE4KcAAL
Lat Location
(32.90947929596818000,-96.73559838168364000)
20-00281103
Service Request Number: 20-00281103 • Address: 1919 POLLARD ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00281103
Address
1919 POLLARD ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-19T08:56:26.000
Update Date
2020-03-19T08:56:34.000
Closed Date
2020-03-19T08:56:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gEjAAJ
Lat Location
(32.77176274978046000,-96.85049828487197000)
19-01321767
Service Request Number: 19-01321767 • Address: 4064 HIGH SUMMIT DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
19-01321767
Address
4064 HIGH SUMMIT DR, DALLAS, TX, 75244
City Council District
13
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-12T16:51:53.000
Update Date
2020-03-19T09:05:24.000
Closed Date
2019-11-12T16:51:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Obh1iAAB
Lat Location
(32.91856142267098000,-96.84474427136921000)
19-01236998
Service Request Number: 19-01236998 • Address: 1898 JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01236998
Address
1898 JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-20T16:56:44.000
Update Date
2020-03-19T09:00:47.000
Closed Date
2019-10-20T16:56:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZ43yAAD
Lat Location
(32.80683926004033400,-96.68287971159378000)
19-01170642
Service Request Number: 19-01170642 • Address: 2908 BLACKBURN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
19-01170642
Address
2908 BLACKBURN ST, DALLAS, TX, 75204
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-01T16:49:52.000
Update Date
2020-03-19T08:48:15.000
Closed Date
2019-10-01T16:49:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3T8nAAF
Lat Location
(32.80764601291334500,-96.79377416113955000)
19-01193918
Service Request Number: 19-01193918 • Address: 706 N EWING AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
19-01193918
Address
706 N EWING AVE, DALLAS, TX, 75203
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-08T10:42:53.000
Update Date
2020-03-19T09:25:46.000
Closed Date
2019-10-08T10:42:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N54Y2AAJ
Lat Location
(32.75618340506573400,-96.81256030448613000)
20-00383235
Service Request Number: 20-00383235 • Address: 9135 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00383235
Address
9135 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:40:25.000
Update Date
2020-04-15T06:52:06.000
Closed Date
2020-04-14T17:40:25.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7z1AAD
Lat Location
(32.81063045556752000,-96.69150615782677000)
20-00503365
Service Request Number: 20-00503365 • Address: HOLLIS AVE & RICH ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00503365
Address
HOLLIS AVE & RICH ST, DALLAS, TX, 75227
City Council District
7
Department
Parks Department
Service Request Type
Park Emergency Regulations Violation - PKR
Overall Service Request Due Date
2020-05-15T16:47:45.000
Status
Closed
Created Date
2020-05-14T16:47:45.000
Update Date
2020-05-14T16:47:50.000
Closed Date
2020-05-14T16:47:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCb3JAAT
Lat Location
(32.76823137096375400,-96.72430617200844000)
20-00308656
Service Request Number: 20-00308656 • Address: 6955 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00308656
Address
6955 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-26T10:17:38.000
Update Date
2020-05-14T16:43:03.000
Closed Date
2020-03-26T10:17:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDvOpAAL
Lat Location
(32.70037410735722000,-96.94542957483880000)
19-01230868
Service Request Number: 19-01230868 • Address: 2047 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01230868
Address
2047 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-18T08:43:21.000
Update Date
2020-03-19T08:46:36.000
Closed Date
2019-10-18T08:43:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXPnyAAH
Lat Location
(32.69778690027590000,-96.79002315482138000)
20-00273724
Service Request Number: 20-00273724 • Address: 11106 ULLOA LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273724
Address
11106 ULLOA LN, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:31:05.000
Update Date
2020-03-19T09:02:36.000
Closed Date
2020-03-17T13:31:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RDNAA3
Lat Location
(32.84726971602407000,-96.66876156657766000)
20-00244836
Service Request Number: 20-00244836 • Address: 6629 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00244836
Address
6629 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-10T08:27:12.000
Update Date
2020-03-19T09:14:43.000
Closed Date
2020-03-10T08:27:12.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4WIVAA3
Lat Location
(32.85607184224971000,-96.74569925118493000)
19-01379105
Service Request Number: 19-01379105 • Address: 3614 BLUE RIDGE BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01379105
Address
3614 BLUE RIDGE BLVD, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-11-27T17:35:38.000
Update Date
2020-03-19T08:44:35.000
Closed Date
2019-11-27T17:35:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdevwAAB
Lat Location
(32.69908730767746000,-96.88042137585710000)
20-00276100
Service Request Number: 20-00276100 • Address: 1025 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00276100
Address
1025 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T23:41:22.000
Update Date
2020-03-19T08:41:38.000
Closed Date
2020-03-17T23:41:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5VIWAA3
Lat Location
(32.66230699402639000,-96.83898039045478000)
20-00617894
Service Request Number: 20-00617894 • Address: 7303 BARNEY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00617894
Address
7303 BARNEY ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T13:38:40.000
Update Date
2020-06-15T14:24:01.000
Closed Date
2020-06-08T13:38:40.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx35QAAR
Lat Location
(32.74082449169505000,-96.69537726238356000)
20-00773212
Service Request Number: 20-00773212 • Address: DEER HOLLOW DR & IRONWOOD LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00773212
Address
DEER HOLLOW DR & IRONWOOD LN, DALLAS, TX, 75249
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T07:09:40.000
Update Date
2020-07-29T08:26:04.000
Closed Date
2020-07-28T07:09:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe8gWAAR
Lat Location
(32.62119727462089000,-96.94778907333310000)
19-01274206
Service Request Number: 19-01274206 • Address: WICKERSHAM RD & MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01274206
Address
WICKERSHAM RD & MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-10-30T12:17:48.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2019-10-30T12:17:48.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NuqenAAB
Lat Location
(32.87448649828081000,-96.69144088229336000)
19-01264715
Service Request Number: 19-01264715 • Address: 1414 PEABODY AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01264715
Address
1414 PEABODY AVE, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T10:49:32.000
Update Date
2020-03-19T09:36:28.000
Closed Date
2019-10-28T10:49:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NtPlgAAF
Lat Location
(32.75898327739920000,-96.77812716047222000)
20-00128847
Service Request Number: 20-00128847 • Address: 4311 HOLLOW OAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00128847
Address
4311 HOLLOW OAK DR, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-07T09:51:11.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-02-07T09:51:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5WtsAAF
Lat Location
(32.99696210310180000,-96.83679087844581000)
20-00606243
Service Request Number: 20-00606243 • Address: 2322 CECILLE ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00606243
Address
2322 CECILLE ST, DALLAS, TX, 75214
City Council District
14
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-11T13:40:01.000
Update Date
2020-06-15T14:19:58.000
Closed Date
2020-06-11T13:40:01.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwaptAAB
Lat Location
(32.81757859402965500,-96.75864683652918000)
20-00410539
Service Request Number: 20-00410539 • Address: 5301 RANCHERO LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00410539
Address
5301 RANCHERO LN, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-21T15:19:22.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-04-21T15:19:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUVxLAAX
Lat Location
(32.68018481457678000,-96.91390652149956000)
20-00907035
Service Request Number: 20-00907035 • Address: 7107 GATERIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00907035
Address
7107 GATERIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T10:12:03.000
Update Date
2020-09-09T15:12:01.000
Closed Date
2020-09-08T10:12:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YngNmAAJ
Lat Location
(32.94574907833792600,-96.78186371235067000)
20-00205978
Service Request Number: 20-00205978 • Address: 10564 ROYAL CLUB LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00205978
Address
10564 ROYAL CLUB LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-02-28T08:22:04.000
Update Date
2020-05-14T16:45:17.000
Closed Date
2020-02-28T08:22:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmN4KAAV
Lat Location
(32.89162459901865500,-96.86972318263236000)
20-00372091
Service Request Number: 20-00372091 • Address: 3514 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00372091
Address
3514 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-12T08:23:03.000
Update Date
2020-04-15T07:18:13.000
Closed Date
2020-04-12T08:23:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFoWVAA1
Lat Location
(32.66062831386827000,-96.76304868916823000)
20-00408888
Service Request Number: 20-00408888 • Address: 15434 DOROTHY NELL DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00408888
Address
15434 DOROTHY NELL DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T12:05:42.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-04-21T12:05:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUUL6AAP
Lat Location
(32.68520537873945400,-96.58856623524713000)
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