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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00487384
Service Request Number: 20-00487384 • Address: 7239 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00487384
Address
7239 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:11:14.000
Update Date
2020-05-14T16:48:34.000
Closed Date
2020-05-11T15:11:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC0teAAD
Lat Location
(32.90246781269418400,-96.78152222679050000)
20-00281604
Service Request Number: 20-00281604 • Address: 900 CORINTH ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00281604
Address
900 CORINTH ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:05:52.000
Update Date
2020-03-19T10:07:46.000
Closed Date
2020-03-19T10:05:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hD3AAJ
Lat Location
(32.76393341107602000,-96.79050916675665000)
20-00383395
Service Request Number: 20-00383395 • Address: 1023 ELMDALE PL, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00383395
Address
1023 ELMDALE PL, DALLAS, TX, 75224
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:09:09.000
Update Date
2020-04-15T07:13:07.000
Closed Date
2020-04-14T19:09:09.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG8ImAAL
Lat Location
(32.73050516450424400,-96.83924312154544000)
20-00370378
Service Request Number: 20-00370378 • Address: 700 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00370378
Address
700 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T19:45:04.000
Update Date
2020-04-15T07:25:23.000
Closed Date
2020-04-10T19:45:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFlZyAAL
Lat Location
(32.74174433709385600,-96.80308366307145000)
20-00271922
Service Request Number: 20-00271922 • Address: 6415 LOVETT AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00271922
Address
6415 LOVETT AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:39:32.000
Update Date
2020-03-19T09:58:04.000
Closed Date
2020-03-17T09:39:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5O1TAAV
Lat Location
(32.77725371361927400,-96.70715075512267000)
20-00273002
Service Request Number: 20-00273002 • Address: 4527 GOODFELLOW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00273002
Address
4527 GOODFELLOW DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:52:14.000
Update Date
2020-03-19T10:16:32.000
Closed Date
2020-03-17T11:52:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PvDAAV
Lat Location
(32.90900950018641000,-96.83167400438161000)
20-00346037
Service Request Number: 20-00346037 • Address: 9634 WICKERSHAM RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00346037
Address
9634 WICKERSHAM RD, DALLAS, TX, 75238
City Council District
9
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-06T03:05:18.000
Update Date
2020-04-15T06:47:24.000
Closed Date
2020-04-06T03:05:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF3rqAAD
Lat Location
(32.87770659219214000,-96.69078421452120000)
20-00271618
Service Request Number: 20-00271618 • Address: 6622 DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00271618
Address
6622 DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:03:23.000
Update Date
2020-03-19T10:21:40.000
Closed Date
2020-03-17T09:03:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NWGAA3
Lat Location
(32.87053184193814000,-96.79109808388348000)
20-00358977
Service Request Number: 20-00358977 • Address: 1716 GROSS RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00358977
Address
1716 GROSS RD, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:06:48.000
Update Date
2020-04-15T06:49:34.000
Closed Date
2020-04-08T13:06:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFRqsAAH
Lat Location
(32.81546261795972000,-96.68716837636664000)
20-00671782
Service Request Number: 20-00671782 • Address: 923 THOMASSON DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00671782
Address
923 THOMASSON DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-06-29T19:02:57.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-29T19:02:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ww0MxAAJ
Lat Location
(32.75613986760332000,-96.83795419565100000)
20-00281578
Service Request Number: 20-00281578 • Address: 2742 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281578
Address
2742 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:01:30.000
Update Date
2020-03-19T10:02:57.000
Closed Date
2020-03-19T10:01:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5h9BAAR
Lat Location
(32.71417617072184000,-96.81089032935013000)
20-00411128
Service Request Number: 20-00411128 • Address: 3118 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00411128
Address
3118 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-21T16:26:49.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-04-21T16:26:49.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUWWLAA5
Lat Location
(32.70723741663175600,-96.81700422805817000)
20-00281359
Service Request Number: 20-00281359 • Address: 204 GREAT PLAINS AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281359
Address
204 GREAT PLAINS AVE, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:35:05.000
Update Date
2020-03-19T09:41:12.000
Closed Date
2020-03-19T09:35:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gjwAAB
Lat Location
(32.65185318182502000,-96.82112574634326000)
20-00502626
Service Request Number: 20-00502626 • Address: 1999 MCKINNEY AVE, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00502626
Address
1999 MCKINNEY AVE, DALLAS, TX, 75201
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-14T15:20:09.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-14T15:20:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCZhlAAH
Lat Location
(32.79072435909158400,-96.80364180521175000)
20-00555186
Service Request Number: 20-00555186 • Address: 2703 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00555186
Address
2703 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-28T14:00:00.000
Update Date
2020-06-15T14:38:24.000
Closed Date
2020-05-28T14:00:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEY9JAAX
Lat Location
(32.81496891022668000,-96.68807555770351000)
20-00617738
Service Request Number: 20-00617738 • Address: 2521 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00617738
Address
2521 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T14:04:04.000
Update Date
2020-06-15T14:15:09.000
Closed Date
2020-06-15T14:04:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx2YNAAZ
Lat Location
(32.76430813060302000,-96.76924557720302000)
20-00257920
Service Request Number: 20-00257920 • Address: 6807 PARKHAVEN CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00257920
Address
6807 PARKHAVEN CT, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T14:51:45.000
Update Date
2020-03-19T09:45:17.000
Closed Date
2020-03-12T14:51:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wSYAAZ
Lat Location
(33.00146198196658000,-96.78500886142150000)
20-00559062
Service Request Number: 20-00559062 • Address: 6725 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00559062
Address
6725 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
New Street/Sidewalk/Alley - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T11:25:15.000
Update Date
2020-07-12T01:09:16.000
Closed Date
2020-05-29T11:25:15.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VuetAAAR
Lat Location
(32.77466806571723600,-96.70431225366889000)
20-00241759
Service Request Number: 20-00241759 • Address: 6735 VICTORIA AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00241759
Address
6735 VICTORIA AVE, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T12:51:15.000
Update Date
2020-03-19T09:49:19.000
Closed Date
2020-03-09T12:51:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4PZ7AAN
Lat Location
(32.84006432854878500,-96.83127055143028000)
20-00276974
Service Request Number: 20-00276974 • Address: 19002 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00276974
Address
19002 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:47:46.000
Update Date
2020-03-19T10:02:52.000
Closed Date
2020-03-18T09:47:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XrwAAF
Lat Location
(33.00735968668601000,-96.82882874122478000)
20-00383062
Service Request Number: 20-00383062 • Address: 2718 SEA HARBOR RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00383062
Address
2718 SEA HARBOR RD, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-14T16:53:53.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-04-14T16:53:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7RZAA1
Lat Location
(32.77617927377093000,-96.92201608057408000)
20-00278712
Service Request Number: 20-00278712 • Address: 9130 VALLEY CHAPEL LN, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00278712
Address
9130 VALLEY CHAPEL LN, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:25:07.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-18T13:25:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5auPAAR
Lat Location
(32.86305097368134000,-96.84356711492849000)
20-00617041
Service Request Number: 20-00617041 • Address: 4201 SAN JACINTO ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00617041
Address
4201 SAN JACINTO ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:23:53.000
Update Date
2020-06-15T14:26:18.000
Closed Date
2020-06-15T12:23:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx0x2AAB
Lat Location
(32.79973948241511000,-96.78191559130630000)
20-00382483
Service Request Number: 20-00382483 • Address: 4900 LANGDON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00382483
Address
4900 LANGDON RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T15:46:40.000
Update Date
2020-04-15T07:03:51.000
Closed Date
2020-04-14T15:46:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG6dLAAT
Lat Location
(32.65130192660219000,-96.74200904476820000)
20-00369287
Service Request Number: 20-00369287 • Address: 6149 YORKSHIRE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00369287
Address
6149 YORKSHIRE DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-04-10T15:28:54.000
Update Date
2020-04-15T07:09:26.000
Closed Date
2020-04-10T15:28:54.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000TFjnZAAT
Lat Location
(32.90268768923285000,-96.80127023972908000)
20-00273713
Service Request Number: 20-00273713 • Address: 12608 BRECKENRIDGE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00273713
Address
12608 BRECKENRIDGE DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:29:46.000
Update Date
2020-03-19T10:17:57.000
Closed Date
2020-03-17T13:29:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RA0AAN
Lat Location
(32.91932872922777000,-96.78199616714730000)
20-00571212
Service Request Number: 20-00571212 • Address: 3917 W RED BIRD LN, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00571212
Address
3917 W RED BIRD LN, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T11:39:52.000
Update Date
2020-06-15T14:35:05.000
Closed Date
2020-06-02T11:39:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vv9GTAAZ
Lat Location
(32.67676501838517000,-96.88313015496891000)
20-00022803
Service Request Number: 20-00022803 • Address: 2200 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00022803
Address
2200 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T12:52:18.000
Update Date
2020-03-19T09:45:12.000
Closed Date
2020-01-08T12:52:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0K1sAAF
Lat Location
(32.75336177486405000,-96.76427765562342000)
20-00614687
Service Request Number: 20-00614687 • Address: 4021 ROYAL PALMS CT, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00614687
Address
4021 ROYAL PALMS CT, DALLAS, TX, 75244
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-14T19:09:49.000
Update Date
2020-06-15T14:13:13.000
Closed Date
2020-06-14T19:09:49.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwuRQAAZ
Lat Location
(32.91311716820467000,-96.84594615007182000)
19-01393967
Service Request Number: 19-01393967 • Address: 5829 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
19-01393967
Address
5829 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:54:28.000
Update Date
2020-03-19T10:05:20.000
Closed Date
2019-12-03T21:54:28.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeB5ZAAV
Lat Location
(32.87526990066212600,-96.75812393023334000)
19-01419263
Service Request Number: 19-01419263 • Address: 154 S CISCO ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
19-01419263
Address
154 S CISCO ST, DALLAS, TX, 75226
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-10T17:04:56.000
Update Date
2020-03-19T09:57:35.000
Closed Date
2019-12-10T17:04:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Of4AtAAJ
Lat Location
(32.79285990510590000,-96.76470783214190000)
20-00268983
Service Request Number: 20-00268983 • Address: 5430 W UNIVERSITY BLVD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00268983
Address
5430 W UNIVERSITY BLVD, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:14:30.000
Update Date
2020-03-19T10:06:39.000
Closed Date
2020-03-16T14:14:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5I9vAAF
Lat Location
(32.84529015512717000,-96.81829275829735000)
20-00250476
Service Request Number: 20-00250476 • Address: 3669 RICKSHAW DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00250476
Address
3669 RICKSHAW DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T09:46:04.000
Update Date
2020-03-19T10:10:48.000
Closed Date
2020-03-11T09:46:04.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4hhzAAB
Lat Location
(32.88138342904559000,-96.85884291621036000)
20-00484810
Service Request Number: 20-00484810 • Address: 612 BLUEBERRY BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00484810
Address
612 BLUEBERRY BLVD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-11T10:29:01.000
Update Date
2020-05-14T16:49:29.000
Closed Date
2020-05-11T10:29:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBvF8AAL
Lat Location
(32.72258622113331000,-96.66779386798709000)
20-00375573
Service Request Number: 20-00375573 • Address: 8438 BANQUO DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00375573
Address
8438 BANQUO DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:41:10.000
Update Date
2020-04-15T06:54:16.000
Closed Date
2020-04-13T12:41:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFucyAAD
Lat Location
(32.80607356189052000,-96.70398572108401000)
20-00365341
Service Request Number: 20-00365341 • Address: 6979 OLD OX RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00365341
Address
6979 OLD OX RD, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:20:46.000
Update Date
2020-04-15T07:21:47.000
Closed Date
2020-04-09T16:20:46.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFcthAAD
Lat Location
(32.66389274804977000,-96.79518978913693000)
20-00279526
Service Request Number: 20-00279526 • Address: 2430 KNIGHT ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00279526
Address
2430 KNIGHT ST, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Traffic - Construction Signs - PBW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:11:28.000
Update Date
2020-03-19T09:47:33.000
Closed Date
2020-03-18T15:11:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5cN8AAJ
Lat Location
(32.80673638949908600,-96.81840015027016000)
20-00605690
Service Request Number: 20-00605690 • Address: 721 NORTH BOULEVARD TER, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00605690
Address
721 NORTH BOULEVARD TER, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-11T12:12:05.000
Update Date
2020-06-15T14:16:56.000
Closed Date
2020-06-11T12:12:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwZX2AAN
Lat Location
(32.75127814269164000,-96.85816881024394000)
20-00243199
Service Request Number: 20-00243199 • Address: 6806 LOCKHEED AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00243199
Address
6806 LOCKHEED AVE, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T15:31:52.000
Update Date
2020-03-19T09:56:59.000
Closed Date
2020-03-09T15:31:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4S7LAAV
Lat Location
(32.84101947805633000,-96.82948997829472000)
20-00279527
Service Request Number: 20-00279527 • Address: 8008 HERB KELLEHER WAY, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00279527
Address
8008 HERB KELLEHER WAY, DALLAS, TX, 75235
City Council District
2
Department
Aviation
Service Request Type
Transportation Complaint - AVI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:11:30.000
Update Date
2020-03-19T10:02:31.000
Closed Date
2020-03-18T15:11:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cNDAAZ
Lat Location
(32.84391695501070500,-96.84934684644735000)
20-00281519
Service Request Number: 20-00281519 • Address: 2331 BETHURUM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00281519
Address
2331 BETHURUM AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:56:02.000
Update Date
2020-03-19T10:28:45.000
Closed Date
2020-03-19T09:56:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h2yAAB
Lat Location
(32.74372114506694000,-96.75612922667710000)
19-01243987
Service Request Number: 19-01243987 • Address: 8282 SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01243987
Address
8282 SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-04T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-22T11:13:05.000
Update Date
2020-03-19T09:59:51.000
Closed Date
2019-10-22T11:13:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NZlsuAAD
Lat Location
(32.93969664169895000,-96.76259092797324000)
20-00363068
Service Request Number: 20-00363068 • Address: 2704 DAYBREAK DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00363068
Address
2704 DAYBREAK DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-09T11:45:33.000
Update Date
2020-04-15T07:04:23.000
Closed Date
2020-04-09T11:45:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFZO7AAP
Lat Location
(32.99248684366290000,-96.86748943185428000)
20-00346015
Service Request Number: 20-00346015 • Address: 9616 MICHAEL LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00346015
Address
9616 MICHAEL LN, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-06T00:25:27.000
Update Date
2020-04-15T06:46:02.000
Closed Date
2020-04-06T00:25:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF3hBAAT
Lat Location
(32.81979603105952000,-96.66225792034668000)
20-00244575
Service Request Number: 20-00244575 • Address: 13524 VIDA LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00244575
Address
13524 VIDA LN, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-13T01:37:19.000
Status
Closed
Created Date
2020-03-10T01:37:13.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2020-03-10T01:37:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T4UoqAAF
Lat Location
(32.67960528482206000,-96.59938915169698000)
19-01393971
Service Request Number: 19-01393971 • Address: 5829 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
19-01393971
Address
5829 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:56:57.000
Update Date
2020-03-19T10:05:20.000
Closed Date
2019-12-03T21:56:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeB6NAAV
Lat Location
(32.87526990066212600,-96.75812393023334000)
20-00365387
Service Request Number: 20-00365387 • Address: 6914 OLD OX RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00365387
Address
6914 OLD OX RD, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
Criminal Activities - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:26:17.000
Update Date
2020-04-15T07:23:58.000
Closed Date
2020-04-09T16:26:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFcxeAAD
Lat Location
(32.66477081112252000,-96.79463391408676000)
20-00135005
Service Request Number: 20-00135005 • Address: 4314 CROWLEY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00135005
Address
4314 CROWLEY DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-09T12:20:55.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-09T12:20:55.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5j1KAAR
Lat Location
(32.88486261385938000,-96.83715408346096000)
20-00017732
Service Request Number: 20-00017732 • Address: 2749 NORTHAVEN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00017732
Address
2749 NORTHAVEN RD, DALLAS, TX, 75229
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed
Created Date
2020-01-07T11:12:11.000
Update Date
2020-07-12T01:08:33.000
Closed Date
2020-01-07T11:12:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q08B4AAJ
Lat Location
(32.90397456517786000,-96.88478956750617000)
20-00280693
Service Request Number: 20-00280693 • Address: N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00280693
Address
N BECKLEY AVE & E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed
Created Date
2020-03-18T22:08:13.000
Update Date
2020-03-19T09:43:42.000
Closed Date
2020-03-18T22:08:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ebqAAB
Lat Location
(32.75891061191253000,-96.82302643615995000)
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