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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00280548
Service Request Number: 20-00280548 • Address: 420 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00280548
Address
420 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T19:55:38.000
Update Date
2020-03-19T10:26:31.000
Closed Date
2020-03-18T19:55:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eH2AAJ
Lat Location
(32.74834177126636000,-96.84401306900781000)
20-00272128
Service Request Number: 20-00272128 • Address: 3231 HOMER ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00272128
Address
3231 HOMER ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:04:54.000
Update Date
2020-03-19T09:46:42.000
Closed Date
2020-03-17T10:04:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ONjAAN
Lat Location
(32.82758984907905000,-96.78232756719567000)
20-00023110
Service Request Number: 20-00023110 • Address: 1700 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00023110
Address
1700 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T13:37:56.000
Update Date
2020-03-19T09:57:10.000
Closed Date
2020-01-08T13:37:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0KggAAF
Lat Location
(32.75223381950427600,-96.76619598518565000)
20-00264429
Service Request Number: 20-00264429 • Address: 11241 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00264429
Address
11241 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:52:47.000
Update Date
2020-03-19T10:13:50.000
Closed Date
2020-03-14T15:52:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T593cAAB
Lat Location
(32.87299086529219000,-96.68838062042400000)
20-00358488
Service Request Number: 20-00358488 • Address: 11619 COTILLION DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00358488
Address
11619 COTILLION DR, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:05:40.000
Update Date
2020-04-15T06:44:14.000
Closed Date
2020-04-08T12:05:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFR3bAAH
Lat Location
(32.85155542826456000,-96.65723320712837000)
20-00755776
Service Request Number: 20-00755776 • Address: 3814 S BUCKNER BLVD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00755776
Address
3814 S BUCKNER BLVD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-22T11:45:22.000
Update Date
2020-07-29T08:18:07.000
Closed Date
2020-07-22T11:45:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XctAbAAJ
Lat Location
(32.76991037411266000,-96.68255542071805000)
20-00349949
Service Request Number: 20-00349949 • Address: 7861 S R L THORNTON FWY SB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00349949
Address
7861 S R L THORNTON FWY SB, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-06T15:38:58.000
Update Date
2020-05-14T17:28:45.000
Closed Date
2020-04-06T15:38:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TFBH4AAP
Lat Location
(32.65181977502576000,-96.82342755533416000)
20-00280636
Service Request Number: 20-00280636 • Address: 2804 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00280636
Address
2804 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:01:46.000
Update Date
2020-03-19T10:28:30.000
Closed Date
2020-03-18T21:01:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eT3AAJ
Lat Location
(32.83028339657004000,-96.66665940735717000)
20-00236513
Service Request Number: 20-00236513 • Address: 10834 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00236513
Address
10834 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Dallas Fire Rescue
Service Request Type
Occupancy Load Violation - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-18T23:59:00.000
Status
Closed
Created Date
2020-03-07T00:06:19.000
Update Date
2020-03-19T10:07:58.000
Closed Date
2020-03-07T00:06:19.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnRGIAA3
Lat Location
(32.84308025508118000,-96.66377158221952000)
20-00023190
Service Request Number: 20-00023190 • Address: 1700 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00023190
Address
1700 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T13:51:37.000
Update Date
2020-03-19T10:15:16.000
Closed Date
2020-01-08T13:51:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0KrZAAV
Lat Location
(32.75223381950427600,-96.76619598518565000)
20-00777272
Service Request Number: 20-00777272 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777272
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-29T00:23:03.000
Update Date
2020-07-29T08:10:55.000
Closed Date
2020-07-29T00:23:03.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOx3AAF
Lat Location
(32.71614115832170500,-96.85745444907980000)
19-01271349
Service Request Number: 19-01271349 • Address: 2515 EMMETT ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01271349
Address
2515 EMMETT ST, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-29T15:38:03.000
Update Date
2020-03-19T09:45:24.000
Closed Date
2019-10-29T15:38:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NuZ3QAAV
Lat Location
(32.73315514024259400,-96.85956179353458000)
20-00209724
Service Request Number: 20-00209724 • Address: 2967 TALISMAN DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00209724
Address
2967 TALISMAN DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T17:04:16.000
Update Date
2020-03-19T09:41:33.000
Closed Date
2020-02-28T17:04:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmVC8AAN
Lat Location
(32.90308480219804500,-96.87952818482435000)
20-00272418
Service Request Number: 20-00272418 • Address: 10419 CHELMSFORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00272418
Address
10419 CHELMSFORD DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:41:07.000
Update Date
2020-03-19T09:48:09.000
Closed Date
2020-03-17T10:41:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OddAAF
Lat Location
(32.74573436998565000,-96.64472337618065000)
20-00417971
Service Request Number: 20-00417971 • Address: 2554 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00417971
Address
2554 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-04-23T10:04:39.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-04-23T10:04:39.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000UChvCAAT
Lat Location
(32.83029260342864600,-96.67118029341180000)
20-00273674
Service Request Number: 20-00273674 • Address: 4201 BLACKHEATH RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00273674
Address
4201 BLACKHEATH RD, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:23:31.000
Update Date
2020-03-19T09:40:49.000
Closed Date
2020-03-17T13:23:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5R7tAAF
Lat Location
(32.78587458515728000,-96.69544205180325000)
20-00364593
Service Request Number: 20-00364593 • Address: 1636 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00364593
Address
1636 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:52:58.000
Update Date
2020-04-15T07:20:25.000
Closed Date
2020-04-09T14:52:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFbnxAAD
Lat Location
(32.70321152509951000,-96.80228799020706000)
20-00743944
Service Request Number: 20-00743944 • Address: 13410 PRESTON RD, DALLAS • City Council District: 11
Service Request Number
20-00743944
Address
13410 PRESTON RD, DALLAS
City Council District
11
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-18T17:07:08.000
Update Date
2020-07-29T08:32:07.000
Closed Date
2020-07-18T17:07:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbvOIAAZ
Lat Location
(32.93031062753788500,-96.80279944536235000)
20-00429466
Service Request Number: 20-00429466 • Address: 3741 PALLOS VERDAS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00429466
Address
3741 PALLOS VERDAS DR, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-26T22:08:22.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-04-26T22:08:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD2AsAAL
Lat Location
(32.90544912477403000,-96.85418629968642000)
20-00281436
Service Request Number: 20-00281436 • Address: 4400 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00281436
Address
4400 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:46:37.000
Update Date
2020-03-19T09:54:33.000
Closed Date
2020-03-19T09:46:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gtwAAB
Lat Location
(32.75834961686764000,-96.75558388203368000)
20-00277651
Service Request Number: 20-00277651 • Address: 8020 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00277651
Address
8020 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:09:08.000
Update Date
2020-03-19T10:36:41.000
Closed Date
2020-03-18T11:09:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Z6EAAV
Lat Location
(32.65035820709983500,-96.83989355259376000)
20-00351181
Service Request Number: 20-00351181 • Address: 11520 VALLEYDALE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00351181
Address
11520 VALLEYDALE DR, DALLAS, TX, 75230
City Council District
11
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T21:58:07.000
Update Date
2020-04-15T07:02:41.000
Closed Date
2020-04-06T21:58:07.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFDTRAA5
Lat Location
(32.90641966827390500,-96.77401371602700000)
20-00269387
Service Request Number: 20-00269387 • Address: 6417 NORTHPORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00269387
Address
6417 NORTHPORT DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:55:06.000
Update Date
2020-03-19T10:20:21.000
Closed Date
2020-03-16T14:55:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IoKAAV
Lat Location
(32.89049700238885500,-96.79584660415001000)
20-00153913
Service Request Number: 20-00153913 • Address: 7622 KILMICHAEL LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00153913
Address
7622 KILMICHAEL LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-02-13T16:49:55.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-13T16:49:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkKZcAAN
Lat Location
(32.97715825859473000,-96.77666167398861000)
20-00615323
Service Request Number: 20-00615323 • Address: COMMERCE ST & S HOUSTON ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00615323
Address
COMMERCE ST & S HOUSTON ST, DALLAS, TX, 75202
City Council District
14
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:50:45.000
Update Date
2020-06-15T13:41:59.000
Closed Date
2020-06-15T08:50:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwx5NAAR
Lat Location
(32.77810363477032000,-96.80762889351514000)
20-00189834
Service Request Number: 20-00189834 • Address: 8012 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00189834
Address
8012 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T15:55:27.000
Update Date
2020-03-19T10:31:22.000
Closed Date
2020-02-24T15:55:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rlin4AAB
Lat Location
(32.73414750209916000,-96.68411637365514000)
20-00429182
Service Request Number: 20-00429182 • Address: 1462 AMITY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00429182
Address
1462 AMITY LN, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-26T16:21:03.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-04-26T16:21:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD1YKAA1
Lat Location
(32.73786775732115500,-96.64401730704924000)
20-00375066
Service Request Number: 20-00375066 • Address: 18424 WOODPOND PL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375066
Address
18424 WOODPOND PL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:39:45.000
Update Date
2020-04-15T06:45:53.000
Closed Date
2020-04-13T11:39:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtkcAAD
Lat Location
(33.00306492381212600,-96.80246125351987000)
20-00371893
Service Request Number: 20-00371893 • Address: 7936 NIMROD TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00371893
Address
7936 NIMROD TRL, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-11T19:51:37.000
Update Date
2020-06-15T13:52:00.000
Closed Date
2020-04-11T19:51:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFo76AAD
Lat Location
(32.86677253165876000,-96.72731037672757000)
20-00280646
Service Request Number: 20-00280646 • Address: 4908 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00280646
Address
4908 W LOVERS LN, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:12:47.000
Update Date
2020-03-19T10:07:27.000
Closed Date
2020-03-18T21:12:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eUfAAJ
Lat Location
(32.85113415850172000,-96.82722154857963000)
20-00130757
Service Request Number: 20-00130757 • Address: 7229 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00130757
Address
7229 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-02-07T14:05:22.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-07T14:05:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5aqnAAB
Lat Location
(32.87769172074410000,-96.78050195118150000)
19-01287717
Service Request Number: 19-01287717 • Address: 10347 CAROLINA OAKS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
19-01287717
Address
10347 CAROLINA OAKS DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-11-04T10:01:48.000
Update Date
2020-03-19T09:47:59.000
Closed Date
2019-11-04T10:01:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NvHq3AAF
Lat Location
(32.75279967655820500,-96.64403973202535000)
19-01328158
Service Request Number: 19-01328158 • Address: 830 KESSLER WOODS TRL, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01328158
Address
830 KESSLER WOODS TRL, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-29T00:59:00.000
Status
Closed
Created Date
2019-11-14T10:07:43.000
Update Date
2020-03-19T09:55:30.000
Closed Date
2019-11-14T10:07:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObwdcAAB
Lat Location
(32.75271680271890000,-96.85255954045537000)
20-00617363
Service Request Number: 20-00617363 • Address: 2925 ETTA DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00617363
Address
2925 ETTA DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:12:39.000
Update Date
2020-06-15T13:48:28.000
Closed Date
2020-06-15T13:12:39.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Vx1pNAAR
Lat Location
(32.76133763793960000,-96.67064559076175000)
20-00365641
Service Request Number: 20-00365641 • Address: 8941 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00365641
Address
8941 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T17:17:07.000
Update Date
2020-04-15T06:41:40.000
Closed Date
2020-04-09T17:17:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdM0AAL
Lat Location
(32.82573502072768400,-96.70984523230590000)
19-01441472
Service Request Number: 19-01441472 • Address: 1803 ADELAIDE DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01441472
Address
1803 ADELAIDE DR, DALLAS, TX, 75216
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-12-17T12:19:58.000
Update Date
2020-03-19T10:09:48.000
Closed Date
2019-12-17T12:19:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Pxi5wAAB
Lat Location
(32.68934055354462500,-96.79643196141411000)
20-00255025
Service Request Number: 20-00255025 • Address: 14881 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00255025
Address
14881 HILLCREST RD, DALLAS, TX, 75230
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T08:52:21.000
Update Date
2020-03-19T10:33:39.000
Closed Date
2020-03-12T08:52:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4r4WAAR
Lat Location
(32.89316626534579000,-96.78711618246761000)
19-01428622
Service Request Number: 19-01428622 • Address: 4703 HOLLY TREE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01428622
Address
4703 HOLLY TREE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-12T17:04:26.000
Update Date
2020-03-19T10:04:17.000
Closed Date
2019-12-12T17:04:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfVSuAAN
Lat Location
(32.99644209614514000,-96.82667441061527000)
20-00903767
Service Request Number: 20-00903767 • Address: 18604 PARK GROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00903767
Address
18604 PARK GROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-06T09:57:57.000
Update Date
2020-09-09T15:22:29.000
Closed Date
2020-09-06T09:57:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnSv9AAF
Lat Location
(33.00238321660117400,-96.83925878037466000)
19-01437703
Service Request Number: 19-01437703 • Address: 200 CANTY ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
19-01437703
Address
200 CANTY ST, DALLAS, TX, 75203
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T13:01:32.000
Update Date
2020-03-19T10:04:37.000
Closed Date
2019-12-16T13:01:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxZ45AAF
Lat Location
(32.75212188380844000,-96.82169987427557000)
20-00384777
Service Request Number: 20-00384777 • Address: 910 BISON TRL, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00384777
Address
910 BISON TRL, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T10:49:32.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-15T10:49:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGBPmAAP
Lat Location
(32.75311625531753000,-96.85441711992354000)
20-00281059
Service Request Number: 20-00281059 • Address: GREENVILLE AVE & VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00281059
Address
GREENVILLE AVE & VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:48:09.000
Update Date
2020-03-19T10:38:11.000
Closed Date
2020-03-19T08:48:09.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5g9PAAR
Lat Location
(32.91496590047799500,-96.74446910891675000)
20-00281614
Service Request Number: 20-00281614 • Address: 18900 DALLAS PKWY, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00281614
Address
18900 DALLAS PKWY, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:07:12.000
Update Date
2020-03-19T10:13:19.000
Closed Date
2020-03-19T10:07:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hE1AAJ
Lat Location
(33.00605821129881400,-96.82883481432867000)
20-00358478
Service Request Number: 20-00358478 • Address: 3139 TRES LOGOS LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00358478
Address
3139 TRES LOGOS LN, DALLAS, TX, 75228
City Council District
9
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T12:04:40.000
Update Date
2020-04-15T06:52:53.000
Closed Date
2020-04-08T12:04:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFR2dAAH
Lat Location
(32.85445093812359000,-96.65804443720891000)
20-00189934
Service Request Number: 20-00189934 • Address: 1637 BRIAR CLIFF RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00189934
Address
1637 BRIAR CLIFF RD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T16:05:09.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-24T16:05:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlizAAAR
Lat Location
(32.81364630440650000,-96.85123266500976000)
20-00271219
Service Request Number: 20-00271219 • Address: 3216 LOGANWOOD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00271219
Address
3216 LOGANWOOD DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:09:21.000
Update Date
2020-03-19T09:43:40.000
Closed Date
2020-03-17T08:09:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MqyAAF
Lat Location
(32.76519854514204000,-96.69289237074777000)
20-00503232
Service Request Number: 20-00503232 • Address: 4419 CRANFILL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503232
Address
4419 CRANFILL DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T16:30:37.000
Update Date
2020-05-14T16:53:51.000
Closed Date
2020-05-14T16:30:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCap7AAD
Lat Location
(32.70611131676177000,-96.76726874791208000)
20-00747912
Service Request Number: 20-00747912 • Address: 341 N PATTON AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00747912
Address
341 N PATTON AVE, DALLAS, TX, 75203
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-03T23:59:00.000
Status
Closed
Created Date
2020-07-20T14:15:02.000
Update Date
2020-07-29T07:57:37.000
Closed Date
2020-07-20T14:15:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcI4kAAF
Lat Location
(32.75083363316403500,-96.82026842634271000)
20-00108481
Service Request Number: 20-00108481 • Address: 6200 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00108481
Address
6200 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2020-01-31T18:28:04.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-01-31T18:28:04.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4hTEAAZ
Lat Location
(32.82437312252966000,-96.75804571781951000)
20-00439231
Service Request Number: 20-00439231 • Address: 5431 URSULA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00439231
Address
5431 URSULA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T16:37:50.000
Update Date
2020-04-29T15:49:31.000
Closed Date
2020-04-28T16:37:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDKHTAA5
Lat Location
(32.89118000178686000,-96.81478849029173000)
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