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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00269331
Service Request Number: 20-00269331 • Address: 3621 HANCOCK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00269331
Address
3621 HANCOCK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T14:48:32.000
Update Date
2020-04-29T16:03:10.000
Closed Date
2020-03-16T14:48:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Ii2AAF
Lat Location
(32.76208732309823000,-96.74294630547088000)
20-00443913
Service Request Number: 20-00443913 • Address: 910 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00443913
Address
910 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:41:12.000
Update Date
2020-04-29T15:45:59.000
Closed Date
2020-04-29T15:41:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUD1AAP
Lat Location
(32.73700958091311000,-96.85663735039678000)
20-00443896
Service Request Number: 20-00443896 • Address: 4417 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00443896
Address
4417 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T15:39:30.000
Update Date
2020-04-29T15:43:23.000
Closed Date
2020-04-29T15:39:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUBjAAP
Lat Location
(32.69520791742170500,-96.79380744718482000)
20-00444284
Service Request Number: 20-00444284 • Address: 2218 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00444284
Address
2218 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T16:35:55.000
Update Date
2020-04-29T16:38:01.000
Closed Date
2020-04-29T16:35:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUqNAAX
Lat Location
(32.81607218784548500,-96.77012672974126000)
20-00261830
Service Request Number: 20-00261830 • Address: 7405 DAINGERFIELD DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00261830
Address
7405 DAINGERFIELD DR, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:50:30.000
Update Date
2020-03-19T10:39:14.000
Closed Date
2020-03-13T13:50:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54aBAAR
Lat Location
(32.75617496332698000,-96.69610005287105000)
19-01439604
Service Request Number: 19-01439604 • Address: 3110 S COCKRELL HILL RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01439604
Address
3110 S COCKRELL HILL RD, DALLAS, TX, 75233
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T18:10:20.000
Update Date
2020-03-19T10:06:11.000
Closed Date
2019-12-16T18:10:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxciXAAR
Lat Location
(32.70693684150425000,-96.89122027914786000)
20-00266755
Service Request Number: 20-00266755 • Address: 4143 TRAVIS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00266755
Address
4143 TRAVIS ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:34:45.000
Update Date
2020-03-19T10:02:30.000
Closed Date
2020-03-16T09:34:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5EErAAN
Lat Location
(32.81644651428851500,-96.79414871419726000)
20-00281446
Service Request Number: 20-00281446 • Address: 1200 STELLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281446
Address
1200 STELLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:47:48.000
Update Date
2020-03-19T09:51:00.000
Closed Date
2020-03-19T09:47:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5guuAAB
Lat Location
(32.72770274280260000,-96.80660648071917000)
20-00765661
Service Request Number: 20-00765661 • Address: 237 BETTYRAE WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00765661
Address
237 BETTYRAE WAY, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T18:17:57.000
Update Date
2020-07-29T08:18:34.000
Closed Date
2020-07-24T18:17:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdcjPAAR
Lat Location
(32.65286663768312500,-96.82507953706100000)
20-00127176
Service Request Number: 20-00127176 • Address: 4015 BAKER AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00127176
Address
4015 BAKER AVE, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-02-06T16:21:45.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-02-06T16:21:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R5R8wAAF
Lat Location
(32.79014929442294000,-96.87204489890527000)
20-00281558
Service Request Number: 20-00281558 • Address: 8104 SAN CRISTOBAL DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00281558
Address
8104 SAN CRISTOBAL DR, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:00:15.000
Update Date
2020-03-19T10:01:06.000
Closed Date
2020-03-19T10:00:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5h6lAAB
Lat Location
(32.80733075246674000,-96.71776475218125000)
20-00280610
Service Request Number: 20-00280610 • Address: 5004 HOHEN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00280610
Address
5004 HOHEN AVE, DALLAS, TX, 75215
City Council District
7
Department
Dallas Fire Rescue
Service Request Type
Occupancy Load Violation - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:41:56.000
Update Date
2020-03-19T10:06:04.000
Closed Date
2020-03-18T20:41:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5eO4AAJ
Lat Location
(32.74738900716533000,-96.76034020829331000)
20-00913060
Service Request Number: 20-00913060 • Address: 2811 COLT LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00913060
Address
2811 COLT LN, DALLAS, TX, 75237
City Council District
8
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-10-08T23:59:00.000
Status
Closed
Created Date
2020-09-09T13:41:35.000
Update Date
2020-09-09T14:26:33.000
Closed Date
2020-09-09T13:41:35.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo4RjAAJ
Lat Location
(32.65620205402104000,-96.86499192577887000)
20-00266266
Service Request Number: 20-00266266 • Address: 612 SUNBURST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00266266
Address
612 SUNBURST DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:40:11.000
Update Date
2020-03-19T10:33:51.000
Closed Date
2020-03-16T08:40:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DPKAA3
Lat Location
(32.72185384627013000,-96.66070096937116000)
20-00261999
Service Request Number: 20-00261999 • Address: 6814 PETTY LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00261999
Address
6814 PETTY LN, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:16:27.000
Update Date
2020-03-19T10:37:37.000
Closed Date
2020-03-13T14:16:27.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54uaAAB
Lat Location
(32.74387971966748000,-96.70485392215373000)
20-00153851
Service Request Number: 20-00153851 • Address: 1515 GRANTBROOK LN, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00153851
Address
1515 GRANTBROOK LN, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-13T16:42:18.000
Update Date
2020-03-19T10:18:15.000
Closed Date
2020-02-13T16:42:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkKSgAAN
Lat Location
(32.80994598820909400,-96.69009907998763000)
20-00376204
Service Request Number: 20-00376204 • Address: 123 E COLORADO BLVD, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00376204
Address
123 E COLORADO BLVD, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T13:55:07.000
Update Date
2020-04-15T08:18:13.000
Closed Date
2020-04-13T13:55:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFvnxAAD
Lat Location
(32.75896843069216400,-96.82260858199722000)
20-00205959
Service Request Number: 20-00205959 • Address: 9937 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00205959
Address
9937 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T07:52:11.000
Update Date
2020-03-19T09:50:38.000
Closed Date
2020-02-28T07:52:11.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmMxYAAV
Lat Location
(32.83802409558727000,-96.69715237980297000)
20-00383551
Service Request Number: 20-00383551 • Address: S MUNGER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00383551
Address
S MUNGER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T21:14:46.000
Update Date
2020-04-15T08:24:33.000
Closed Date
2020-04-14T21:14:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8cSAAT
Lat Location
(32.79108571294245400,-96.75621541025738000)
20-00281567
Service Request Number: 20-00281567 • Address: 306 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00281567
Address
306 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-18T18:06:33.000
Update Date
2020-03-19T10:00:49.000
Closed Date
2019-12-18T18:06:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gsVAAR
Lat Location
(32.74305728046814000,-96.85258223565756000)
19-01428561
Service Request Number: 19-01428561 • Address: 4703 HOLLY TREE DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
19-01428561
Address
4703 HOLLY TREE DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2019-12-12T16:55:31.000
Update Date
2020-03-19T10:04:15.000
Closed Date
2019-12-12T16:55:31.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OfVIMAA3
Lat Location
(32.99644209614514000,-96.82667441061527000)
20-00281585
Service Request Number: 20-00281585 • Address: 10312 WATERBURY DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281585
Address
10312 WATERBURY DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:02:46.000
Update Date
2020-03-19T10:02:52.000
Closed Date
2020-03-19T10:02:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5hAOAAZ
Lat Location
(32.74737986955046400,-96.64627655324749000)
19-01409585
Service Request Number: 19-01409585 • Address: 8383 LA PRADA DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01409585
Address
8383 LA PRADA DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-12-07T17:54:29.000
Update Date
2020-03-19T09:49:50.000
Closed Date
2019-12-07T17:54:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OegadAAB
Lat Location
(32.80868221664755000,-96.66778671307652000)
20-00483969
Service Request Number: 20-00483969 • Address: 5515 SUMATRA DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00483969
Address
5515 SUMATRA DR, DALLAS, TX, 75241
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-11T08:52:37.000
Update Date
2020-05-14T16:52:07.000
Closed Date
2020-05-11T08:52:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VBtR3AAL
Lat Location
(32.68029402664462400,-96.81709171090999000)
20-00318327
Service Request Number: 20-00318327 • Address: 3335 DAWES DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00318327
Address
3335 DAWES DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-28T19:30:22.000
Update Date
2020-04-15T07:38:14.000
Closed Date
2020-03-28T19:30:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TECN4AAP
Lat Location
(32.72740871141878000,-96.87526356477579000)
20-00208214
Service Request Number: 20-00208214 • Address: 10843 BRAVURA LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00208214
Address
10843 BRAVURA LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T13:20:46.000
Update Date
2020-05-14T16:55:48.000
Closed Date
2020-02-28T13:20:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmRw2AAF
Lat Location
(32.73009471087220000,-96.64056270862918000)
19-01446105
Service Request Number: 19-01446105 • Address: 4012 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01446105
Address
4012 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Junk Motor Vehicle - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-11T23:59:00.000
Status
Closed
Created Date
2019-12-18T11:12:39.000
Update Date
2020-03-19T10:23:42.000
Closed Date
2019-12-18T11:12:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Pxz3NAAR
Lat Location
(32.87605402191595000,-96.84577100632384000)
20-00383626
Service Request Number: 20-00383626 • Address: 9004 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00383626
Address
9004 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T08:22:56.000
Update Date
2020-04-15T08:24:48.000
Closed Date
2020-04-15T08:22:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9V9AAL
Lat Location
(32.82724818366228400,-96.70981327091560000)
20-00773105
Service Request Number: 20-00773105 • Address: 2628 MARFA AVE, DALLAS • City Council District: 4
Service Request Number
20-00773105
Address
2628 MARFA AVE, DALLAS
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-27T23:10:15.000
Update Date
2020-07-29T08:25:38.000
Closed Date
2020-07-27T23:10:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe74RAAR
Lat Location
(32.70968062103213000,-96.78539432756330000)
20-00208130
Service Request Number: 20-00208130 • Address: 5811 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00208130
Address
5811 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-18T17:29:48.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-18T17:29:48.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmRkaAAF
Lat Location
(32.80444202800057000,-96.75443800173667000)
20-00585094
Service Request Number: 20-00585094 • Address: 17628 MEDINA DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00585094
Address
17628 MEDINA DR, DALLAS, TX, 75287
City Council District
12
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-05T12:33:35.000
Update Date
2020-06-15T14:14:34.000
Closed Date
2020-06-05T12:33:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvji9AAB
Lat Location
(32.99075701420506600,-96.87374393933094000)
20-00383323
Service Request Number: 20-00383323 • Address: CARUTH HAVEN LN & GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00383323
Address
CARUTH HAVEN LN & GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:21:57.000
Update Date
2020-04-15T07:41:20.000
Closed Date
2020-04-14T18:21:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8AEAA1
Lat Location
(32.86081258252376400,-96.76791274544293000)
19-01404377
Service Request Number: 19-01404377 • Address: 1209 VINCENT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01404377
Address
1209 VINCENT AVE, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-20T00:59:00.000
Status
Closed
Created Date
2019-12-05T20:09:06.000
Update Date
2020-03-19T09:42:59.000
Closed Date
2019-12-05T20:09:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeVteAAF
Lat Location
(32.73279050774771000,-96.87547714629763000)
20-00503462
Service Request Number: 20-00503462 • Address: 3319 MOJAVE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00503462
Address
3319 MOJAVE DR, DALLAS, TX, 75241
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:58:56.000
Update Date
2020-05-14T16:59:01.000
Closed Date
2020-05-14T16:58:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbDiAAL
Lat Location
(32.65533872607223000,-96.76779776571320000)
20-00054175
Service Request Number: 20-00054175 • Address: 4207 AZTEC DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00054175
Address
4207 AZTEC DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-16T18:26:54.000
Update Date
2020-03-19T10:06:53.000
Closed Date
2020-01-16T18:26:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2g7IAAR
Lat Location
(32.70284063488569600,-96.78320770243215000)
19-01442018
Service Request Number: 19-01442018 • Address: 2730 W 12TH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01442018
Address
2730 W 12TH ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-29T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:45:37.000
Update Date
2020-03-19T09:56:55.000
Closed Date
2019-12-17T13:45:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Pxk8YAAR
Lat Location
(32.74113572989034500,-96.86473114478736000)
20-00281655
Service Request Number: 20-00281655 • Address: W 12TH ST & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00281655
Address
W 12TH ST & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:13:30.000
Update Date
2020-03-19T10:39:53.000
Closed Date
2020-03-19T10:13:30.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5hJ6AAJ
Lat Location
(32.74131941404762000,-96.83763600852085000)
20-00383106
Service Request Number: 20-00383106 • Address: 7623 MARQUETTE ST, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00383106
Address
7623 MARQUETTE ST, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:02:32.000
Update Date
2020-04-15T08:28:28.000
Closed Date
2020-04-14T17:02:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG7l4AAD
Lat Location
(32.86176433197580600,-96.77583174931908000)
19-01186206
Service Request Number: 19-01186206 • Address: 7707 TOPHILL LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01186206
Address
7707 TOPHILL LN, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-10-05T11:33:20.000
Update Date
2020-03-19T10:02:16.000
Closed Date
2019-10-05T11:33:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4XRmAAN
Lat Location
(32.95236412491463000,-96.77478640680401000)
19-01396820
Service Request Number: 19-01396820 • Address: SHILOH RD & WASKOM ST, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01396820
Address
SHILOH RD & WASKOM ST, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Mobility Planning - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-04T11:56:20.000
Update Date
2020-07-12T01:07:53.000
Closed Date
2019-12-04T11:56:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeHFBAA3
Lat Location
(32.84637094591575000,-96.66597575933756000)
20-00913436
Service Request Number: 20-00913436 • Address: CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00913436
Address
CHALK HILL RD & SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-23T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:25:25.000
Update Date
2020-09-09T15:38:21.000
Closed Date
2020-09-09T14:25:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo5XYAAZ
Lat Location
(32.77868877391470000,-96.90561863957166000)
20-00280573
Service Request Number: 20-00280573 • Address: N BROOKSIDE DR & CLUB LAKE CT, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00280573
Address
N BROOKSIDE DR & CLUB LAKE CT, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T20:10:13.000
Update Date
2020-03-19T10:02:30.000
Closed Date
2020-03-18T20:10:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eK1AAJ
Lat Location
(32.81060296574682000,-96.74821774452164000)
20-00383623
Service Request Number: 20-00383623 • Address: 7000 S COCKRELL HILL RD, DALLAS, TX, 75236 • Department: Code Compliance
Service Request Number
20-00383623
Address
7000 S COCKRELL HILL RD, DALLAS, TX, 75236
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:22:37.000
Update Date
2020-04-15T08:23:50.000
Closed Date
2020-04-15T08:22:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9UtAAL
Lat Location
(32.66334848340586000,-96.89124118847060000)
20-00601982
Service Request Number: 20-00601982 • Address: 1518 EMMA DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00601982
Address
1518 EMMA DR, DALLAS, TX, 75241
City Council District
8
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T13:50:33.000
Update Date
2020-06-15T13:57:54.000
Closed Date
2020-06-10T13:50:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwPI2AAN
Lat Location
(32.66374617161996000,-96.79593229773036000)
20-00254175
Service Request Number: 20-00254175 • Address: 10425 SPRINGHAVEN DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00254175
Address
10425 SPRINGHAVEN DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T17:27:29.000
Update Date
2020-03-19T09:55:34.000
Closed Date
2020-03-11T17:27:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4oFJAAZ
Lat Location
(32.73912526315533000,-96.64455602833549000)
19-01485588
Service Request Number: 19-01485588 • Address: 2525 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01485588
Address
2525 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-31T13:54:59.000
Update Date
2020-03-19T10:23:38.000
Closed Date
2019-12-31T13:54:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzS4SAAV
Lat Location
(32.84298861307773000,-96.67042283264837000)
20-00617737
Service Request Number: 20-00617737 • Address: 9408 EDDY SASS CT, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00617737
Address
9408 EDDY SASS CT, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-07-28T23:59:00.000
Status
Closed
Created Date
2020-06-15T14:04:03.000
Update Date
2020-06-15T14:05:07.000
Closed Date
2020-06-15T14:04:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx2kSAAR
Lat Location
(32.77522568693514000,-96.66182969722043000)
20-00275446
Service Request Number: 20-00275446 • Address: 6285 PROSPECT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00275446
Address
6285 PROSPECT AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:55:16.000
Update Date
2020-03-19T09:51:04.000
Closed Date
2020-03-17T16:55:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TzdAAF
Lat Location
(32.81509429201748000,-96.75569383908677000)
20-00483274
Service Request Number: 20-00483274 • Address: 2422 SEARCY DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00483274
Address
2422 SEARCY DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-10T18:07:48.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-10T18:07:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBrIDAA1
Lat Location
(32.72734080033318000,-96.85760545830667000)
20-00281550
Service Request Number: 20-00281550 • Address: BURTON DR & DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00281550
Address
BURTON DR & DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Markings - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-11T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-18T11:30:52.000
Update Date
2020-03-19T09:59:15.000
Closed Date
2020-03-18T11:30:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5h5sAAB
Lat Location
(32.77637397618406000,-96.84194583924712000)
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