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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00281380
Service Request Number: 20-00281380 • Address: 1409 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00281380
Address
1409 S LAMAR ST, DALLAS, TX, 75215
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:37:21.000
Update Date
2020-03-19T10:18:53.000
Closed Date
2020-03-19T09:37:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5gamAAB
Lat Location
(32.76770146478409600,-96.79564349567600000)
20-00372346
Service Request Number: 20-00372346 • Address: 3306 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00372346
Address
3306 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-12T11:39:53.000
Update Date
2020-04-15T08:27:08.000
Closed Date
2020-04-12T11:39:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFosqAAD
Lat Location
(32.65683840140392400,-96.76762529126350000)
20-00281506
Service Request Number: 20-00281506 • Address: 3904 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00281506
Address
3904 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:54:27.000
Update Date
2020-03-19T10:35:54.000
Closed Date
2020-03-19T09:54:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5h1gAAB
Lat Location
(32.77340725632634400,-96.75270653884263000)
20-00281539
Service Request Number: 20-00281539 • Address: 3910 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00281539
Address
3910 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:58:09.000
Update Date
2020-03-19T10:37:18.000
Closed Date
2020-03-19T09:58:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5h4uAAB
Lat Location
(32.77344754961643000,-96.75266249911569000)
20-00281622
Service Request Number: 20-00281622 • Address: CENTRE ST & S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00281622
Address
CENTRE ST & S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:10:01.000
Update Date
2020-03-19T10:18:19.000
Closed Date
2020-03-19T10:10:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5hFdAAJ
Lat Location
(32.74231572562690000,-96.83762053474415000)
20-00608239
Service Request Number: 20-00608239 • Address: 2546 MODREE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00608239
Address
2546 MODREE AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T07:21:11.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-12T07:21:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwgh3AAB
Lat Location
(32.69728886274518000,-96.78084984573712000)
20-00416927
Service Request Number: 20-00416927 • Address: 4435 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00416927
Address
4435 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-04-22T21:10:01.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-04-22T21:10:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCfPeAAL
Lat Location
(32.81948656147233000,-96.81261509050043000)
20-00117843
Service Request Number: 20-00117843 • Address: 168 W 6TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00117843
Address
168 W 6TH ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-14T00:59:00.000
Status
Closed
Created Date
2020-02-04T14:14:08.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-02-04T14:14:08.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R54CdAAJ
Lat Location
(32.75372799913067500,-96.82467491944067000)
20-00263274
Service Request Number: 20-00263274 • Address: 10005 BRIDGEGATE LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00263274
Address
10005 BRIDGEGATE LN, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:13:58.000
Update Date
2020-03-19T10:06:49.000
Closed Date
2020-03-13T18:13:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56zDAAR
Lat Location
(32.90975878783953000,-96.71389862090366000)
20-00275905
Service Request Number: 20-00275905 • Address: N BUCKNER BLVD & JOHN WEST RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00275905
Address
N BUCKNER BLVD & JOHN WEST RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T20:44:58.000
Update Date
2020-03-19T10:34:44.000
Closed Date
2020-03-17T20:44:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UpBAAV
Lat Location
(32.80713136833417000,-96.68285955594166000)
20-00083638
Service Request Number: 20-00083638 • Address: 13305 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00083638
Address
13305 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-25T15:20:05.000
Update Date
2020-03-19T10:00:46.000
Closed Date
2020-01-25T15:20:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R3klpAAB
Lat Location
(32.92879759777440500,-96.77367778407661000)
20-00269155
Service Request Number: 20-00269155 • Address: 2840 CANARY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00269155
Address
2840 CANARY DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:32:32.000
Update Date
2020-03-19T10:30:24.000
Closed Date
2020-03-16T14:32:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IRGAA3
Lat Location
(32.71406322583070000,-96.78111167708228000)
20-00272568
Service Request Number: 20-00272568 • Address: 10032 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00272568
Address
10032 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:58:21.000
Update Date
2020-03-19T10:22:18.000
Closed Date
2020-03-17T10:58:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5PAbAAN
Lat Location
(32.88505153775398000,-96.70910670456011000)
20-00109022
Service Request Number: 20-00109022 • Address: 1726 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00109022
Address
1726 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T10:20:30.000
Update Date
2020-03-19T10:22:31.000
Closed Date
2020-02-01T10:20:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4ilxAAB
Lat Location
(32.72692795648626000,-96.81310070352492000)
20-00383527
Service Request Number: 20-00383527 • Address: DENTON DR & MERRELL RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00383527
Address
DENTON DR & MERRELL RD, DALLAS, TX, 75229
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:39:53.000
Update Date
2020-04-15T08:23:33.000
Closed Date
2020-04-14T20:39:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8ZJAA1
Lat Location
(32.88644312448802000,-96.88553921208803000)
20-00695330
Service Request Number: 20-00695330 • Address: 6328 MOONGLOW DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00695330
Address
6328 MOONGLOW DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-06T15:02:59.000
Update Date
2020-09-09T15:23:57.000
Closed Date
2020-07-06T15:02:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wx6gWAAR
Lat Location
(32.67168631554385000,-96.79631422467710000)
20-00254469
Service Request Number: 20-00254469 • Address: 11520 HARRY HINES BLVD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00254469
Address
11520 HARRY HINES BLVD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T21:35:12.000
Update Date
2020-03-19T10:20:32.000
Closed Date
2020-03-11T21:35:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4p1SAAR
Lat Location
(32.90050345298688000,-96.89268889706882000)
20-00281553
Service Request Number: 20-00281553 • Address: S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00281553
Address
S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:59:53.000
Update Date
2020-03-19T10:06:11.000
Closed Date
2020-03-19T09:59:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h6CAAR
Lat Location
(32.69490707856753000,-96.84012078885969000)
20-00281814
Service Request Number: 20-00281814 • Address: 3618 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00281814
Address
3618 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:33:15.000
Update Date
2020-03-19T10:38:42.000
Closed Date
2020-03-19T10:33:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5hWpAAJ
Lat Location
(32.78272178268534000,-96.87976396175476000)
20-00003923
Service Request Number: 20-00003923 • Address: 13407 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00003923
Address
13407 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:22:18.000
Update Date
2020-03-19T10:07:20.000
Closed Date
2020-01-02T15:22:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzdyWAAR
Lat Location
(32.93016067814105000,-96.77291396748880000)
20-00498447
Service Request Number: 20-00498447 • Address: 3805 PALACIOS AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00498447
Address
3805 PALACIOS AVE, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T17:22:36.000
Update Date
2020-05-14T16:47:00.000
Closed Date
2020-05-13T17:22:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCPrfAAH
Lat Location
(32.78797882859554000,-96.90251568427864000)
20-00492523
Service Request Number: 20-00492523 • Address: 2800 DOUGLAS AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00492523
Address
2800 DOUGLAS AVE, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T15:13:16.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-12T15:13:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCCnlAAH
Lat Location
(32.81068710325687000,-96.81548854144322000)
20-00265329
Service Request Number: 20-00265329 • Address: 4317 ALTA VISTA LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00265329
Address
4317 ALTA VISTA LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-15T13:55:59.000
Update Date
2020-03-19T10:15:58.000
Closed Date
2020-03-15T13:55:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Ao2AAF
Lat Location
(32.90440789793916600,-96.83584646577211000)
20-00616365
Service Request Number: 20-00616365 • Address: 315 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00616365
Address
315 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:59:59.000
Update Date
2020-06-15T14:30:17.000
Closed Date
2020-06-15T10:59:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzU0AAJ
Lat Location
(32.78102811165746000,-96.79068964205536000)
20-00281179
Service Request Number: 20-00281179 • Address: S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00281179
Address
S POLK ST & W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:09:05.000
Update Date
2020-03-19T10:25:36.000
Closed Date
2020-03-19T09:09:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gOjAAJ
Lat Location
(32.69490707856753000,-96.84012078885969000)
20-00612584
Service Request Number: 20-00612584 • Address: 2107 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00612584
Address
2107 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-12T23:52:17.000
Update Date
2020-06-15T13:56:25.000
Closed Date
2020-06-12T23:52:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwqRaAAJ
Lat Location
(32.81275681300956400,-96.77618789124340000)
20-00443451
Service Request Number: 20-00443451 • Address: 5018 WATSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00443451
Address
5018 WATSON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T14:50:06.000
Update Date
2020-06-15T14:03:25.000
Closed Date
2020-04-29T14:50:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDTOmAAP
Lat Location
(32.68958067001192000,-96.77590886196589000)
20-00280731
Service Request Number: 20-00280731 • Address: 4331 AVONDALE AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00280731
Address
4331 AVONDALE AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T23:36:20.000
Update Date
2020-03-19T09:51:28.000
Closed Date
2020-03-18T23:36:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5eimAAB
Lat Location
(32.81745908682082600,-96.80169257556614000)
20-00271709
Service Request Number: 20-00271709 • Address: 8026 MOSS MEADOWS DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00271709
Address
8026 MOSS MEADOWS DR, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:15:25.000
Update Date
2020-03-19T10:37:13.000
Closed Date
2020-03-17T09:15:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Nf3AAF
Lat Location
(32.88718468882833000,-96.74397186904682000)
20-00030708
Service Request Number: 20-00030708 • Address: 3231 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00030708
Address
3231 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-10T12:16:33.000
Update Date
2020-03-19T10:33:28.000
Closed Date
2020-01-10T12:16:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0dINAAZ
Lat Location
(32.70545153903228000,-96.81234907685980000)
19-01291771
Service Request Number: 19-01291771 • Address: 5500 S LAMAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01291771
Address
5500 S LAMAR ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-11-04T20:43:36.000
Update Date
2020-03-19T10:12:43.000
Closed Date
2019-11-04T20:43:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGNwrAAH
Lat Location
(32.73856736589073000,-96.75813955535973000)
20-00383391
Service Request Number: 20-00383391 • Address: BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00383391
Address
BELT LINE RD & MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:06:54.000
Update Date
2020-04-15T08:30:14.000
Closed Date
2020-04-14T19:06:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8INAA1
Lat Location
(32.95398809454495400,-96.81851103760170000)
20-00429659
Service Request Number: 20-00429659 • Address: 8602 OAK HAVEN LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00429659
Address
8602 OAK HAVEN LN, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-27T07:45:02.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-27T07:45:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UD3D4AAL
Lat Location
(32.69625035670309600,-96.67191896979668000)
20-00352576
Service Request Number: 20-00352576 • Address: 9006 WOODSHORE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00352576
Address
9006 WOODSHORE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T08:05:36.000
Update Date
2020-07-12T01:07:26.000
Closed Date
2020-04-07T08:05:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFGX3AAP
Lat Location
(32.90064291261161000,-96.75718627837058000)
20-00777428
Service Request Number: 20-00777428 • Address: 3700 S MALCOLM X BLVD, DALLAS • City Council District: 7
Service Request Number
20-00777428
Address
3700 S MALCOLM X BLVD, DALLAS
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-10T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-21T10:07:11.000
Update Date
2020-07-29T07:51:05.000
Closed Date
2020-07-21T10:07:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeQsCAAV
Lat Location
(32.76352357440839600,-96.76137364763188000)
19-01411721
Service Request Number: 19-01411721 • Address: 9919 CARNEGIE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01411721
Address
9919 CARNEGIE DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-11T00:59:00.000
Status
Closed
Created Date
2019-12-09T11:18:42.000
Update Date
2020-03-19T10:27:25.000
Closed Date
2019-12-09T11:18:42.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OemByAAJ
Lat Location
(32.83160921026260600,-96.69000815756380000)
20-00592572
Service Request Number: 20-00592572 • Address: 17410 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00592572
Address
17410 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T13:28:53.000
Update Date
2020-06-15T14:07:43.000
Closed Date
2020-06-08T13:28:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw12LAAR
Lat Location
(32.98821057694371500,-96.77758323299514000)
20-00519762
Service Request Number: 20-00519762 • Address: 2971 CARRIZO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00519762
Address
2971 CARRIZO LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-19T12:33:17.000
Update Date
2020-06-15T14:27:49.000
Closed Date
2020-05-19T12:33:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDC8VAAX
Lat Location
(32.88789836828997400,-96.87880613764422000)
20-00552882
Service Request Number: 20-00552882 • Address: 3184 COLBY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00552882
Address
3184 COLBY ST, DALLAS, TX, 75204
City Council District
14
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-28T08:54:17.000
Update Date
2020-06-15T13:44:45.000
Closed Date
2020-05-28T08:54:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VESgpAAH
Lat Location
(32.79826507766833000,-96.79404842139091000)
20-00269842
Service Request Number: 20-00269842 • Address: 4912 BRIARWOOD PL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00269842
Address
4912 BRIARWOOD PL, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:44:01.000
Update Date
2020-03-19T10:08:15.000
Closed Date
2020-03-16T15:44:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JWbAAN
Lat Location
(32.85786009442412000,-96.82633502900816000)
20-00736335
Service Request Number: 20-00736335 • Address: 2600 HIBERNIA ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00736335
Address
2600 HIBERNIA ST, DALLAS, TX, 75204
City Council District
14
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-16T12:28:47.000
Update Date
2020-07-29T07:46:35.000
Closed Date
2020-07-16T12:28:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbSlMAAV
Lat Location
(32.79589446376516500,-96.80119049084830000)
19-01448740
Service Request Number: 19-01448740 • Address: 306 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01448740
Address
306 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed
Created Date
2019-12-18T18:06:33.000
Update Date
2020-03-19T10:02:41.000
Closed Date
2019-12-18T18:06:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyD3vAAF
Lat Location
(32.74305728046814000,-96.85258223565756000)
20-00022867
Service Request Number: 20-00022867 • Address: 2200 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00022867
Address
2200 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T13:02:17.000
Update Date
2020-03-19T09:51:11.000
Closed Date
2020-01-08T13:02:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0KABAA3
Lat Location
(32.75336177486405000,-96.76427765562342000)
20-00271057
Service Request Number: 20-00271057 • Address: 5176 BRICKELLIA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00271057
Address
5176 BRICKELLIA DR, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:32:32.000
Update Date
2020-03-19T10:04:39.000
Closed Date
2020-03-17T00:32:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LnLAAV
Lat Location
(32.82693009664830400,-96.81798314309704000)
20-00277120
Service Request Number: 20-00277120 • Address: ANDOVER DR & FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00277120
Address
ANDOVER DR & FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:05:13.000
Update Date
2020-03-19T10:28:42.000
Closed Date
2020-03-18T10:05:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Y97AAF
Lat Location
(32.83896513308283000,-96.66890706652678000)
20-00135598
Service Request Number: 20-00135598 • Address: BROCKBANK DR & PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00135598
Address
BROCKBANK DR & PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-09T20:15:16.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-02-09T20:15:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5k5XAAR
Lat Location
(32.87587375028366000,-96.87618054381524000)
20-00617598
Service Request Number: 20-00617598 • Address: 1716 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00617598
Address
1716 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:44:27.000
Update Date
2020-06-15T14:34:02.000
Closed Date
2020-06-15T13:44:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx2O7AAJ
Lat Location
(32.81662377557144000,-96.85329767173471000)
20-00499386
Service Request Number: 20-00499386 • Address: 5831 COVEHAVEN DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00499386
Address
5831 COVEHAVEN DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:55:46.000
Update Date
2020-05-14T17:08:37.000
Closed Date
2020-05-14T08:55:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCSvRAAX
Lat Location
(32.99755719776628400,-96.80480299919655000)
20-00264722
Service Request Number: 20-00264722 • Address: 5220 DUNCANVILLE RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00264722
Address
5220 DUNCANVILLE RD, DALLAS, TX, 75236
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Occupancy Load Violation - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-03-14T20:49:11.000
Update Date
2020-03-19T09:56:56.000
Closed Date
2020-03-14T20:49:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59drAAB
Lat Location
(32.68175077838283000,-96.90840847383714000)
20-00613820
Service Request Number: 20-00613820 • Address: 1700 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00613820
Address
1700 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-13T22:33:55.000
Update Date
2020-06-15T13:52:13.000
Closed Date
2020-06-13T22:33:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwshiAAB
Lat Location
(32.72707930432003600,-96.80865519808887000)
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