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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00208098
Service Request Number: 20-00208098 • Address: 10842 ROAD RUNNER LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00208098
Address
10842 ROAD RUNNER LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T13:05:34.000
Update Date
2020-05-14T16:49:21.000
Closed Date
2020-02-28T13:05:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmRhCAAV
Lat Location
(32.72925590112494400,-96.64058813915159000)
20-00275448
Service Request Number: 20-00275448 • Address: 1907 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275448
Address
1907 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:55:46.000
Update Date
2020-03-19T10:16:12.000
Closed Date
2020-03-17T16:55:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TqSAAV
Lat Location
(32.76953789862671000,-96.84453188605467000)
20-00262751
Service Request Number: 20-00262751 • Address: 2717 STATE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00262751
Address
2717 STATE ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:06:15.000
Update Date
2020-03-19T10:01:25.000
Closed Date
2020-03-13T16:06:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T55x0AAB
Lat Location
(32.79607716623113600,-96.79958640044830000)
20-00439654
Service Request Number: 20-00439654 • Address: 528 PEAVY RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00439654
Address
528 PEAVY RD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T18:39:05.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-04-28T18:39:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDLrlAAH
Lat Location
(32.85111640353315000,-96.71390797353558000)
19-01436731
Service Request Number: 19-01436731 • Address: 3531 FUREY ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01436731
Address
3531 FUREY ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T10:34:12.000
Update Date
2020-03-19T10:01:15.000
Closed Date
2019-12-16T10:34:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxX4IAAV
Lat Location
(32.78430426785507000,-96.87706607596357000)
19-01220811
Service Request Number: 19-01220811 • Address: 6428 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01220811
Address
6428 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-22T23:59:00.000
Status
Closed
Created Date
2019-10-15T15:56:53.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-15T15:56:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NWGumAAH
Lat Location
(32.76726134494699500,-96.71014518143453000)
20-00217543
Service Request Number: 20-00217543 • Address: 4642 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00217543
Address
4642 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-02T19:40:28.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-03-02T19:40:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Snj9PAAR
Lat Location
(32.68781776443833000,-96.85692223747904000)
20-00281404
Service Request Number: 20-00281404 • Address: 1800 N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281404
Address
1800 N JIM MILLER RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:40:57.000
Update Date
2020-03-19T09:43:49.000
Closed Date
2020-03-19T09:40:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gpGAAR
Lat Location
(32.74294181235100600,-96.69997048904419000)
20-00713732
Service Request Number: 20-00713732 • Address: KILLION DR & COPPEDGE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00713732
Address
KILLION DR & COPPEDGE LN, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-10T12:25:24.000
Update Date
2020-07-12T01:07:13.000
Closed Date
2020-07-10T12:25:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WyBJBAA3
Lat Location
(32.88350782425358400,-96.85091434914139000)
20-00280633
Service Request Number: 20-00280633 • Address: 7324 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00280633
Address
7324 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T20:59:47.000
Update Date
2020-03-19T10:35:40.000
Closed Date
2020-03-18T20:59:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eSoAAJ
Lat Location
(32.88128837729204400,-96.73462183721100000)
20-00056655
Service Request Number: 20-00056655 • Address: 17406 ENERGY LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00056655
Address
17406 ENERGY LN, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-06-14T23:59:00.000
Status
Closed
Created Date
2020-01-17T13:44:49.000
Update Date
2020-06-15T14:31:08.000
Closed Date
2020-01-17T13:44:49.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Web
Unique Key
500t000000R2mG6AAJ
Lat Location
(32.98816902583595000,-96.77748342066336000)
20-00370974
Service Request Number: 20-00370974 • Address: 7716 KAW ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00370974
Address
7716 KAW ST, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T10:58:15.000
Update Date
2020-04-15T08:20:08.000
Closed Date
2020-04-11T10:58:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmkQAAT
Lat Location
(32.65380642238399000,-96.82127147309677000)
20-00273727
Service Request Number: 20-00273727 • Address: 7202 COLGATE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00273727
Address
7202 COLGATE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:31:41.000
Update Date
2020-03-19T10:23:05.000
Closed Date
2020-03-17T13:31:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5RDmAAN
Lat Location
(32.86032690118068400,-96.78293625357375000)
19-01445235
Service Request Number: 19-01445235 • Address: 7575 S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
19-01445235
Address
7575 S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-02T00:59:00.000
Status
Closed
Created Date
2019-12-18T08:39:08.000
Update Date
2020-03-19T10:11:16.000
Closed Date
2019-12-18T08:39:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxrshAAB
Lat Location
(32.65393498794409000,-96.88648653249875000)
19-01470145
Service Request Number: 19-01470145 • Address: 1226 VINCENT AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
19-01470145
Address
1226 VINCENT AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-12-26T15:24:25.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2019-12-26T15:24:25.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000PywhhAAB
Lat Location
(32.73212273216192000,-96.87515622592547000)
20-00205330
Service Request Number: 20-00205330 • Address: 8331 GROVECREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00205330
Address
8331 GROVECREST DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T17:50:52.000
Update Date
2020-05-14T16:45:50.000
Closed Date
2020-02-27T17:50:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmKiDAAV
Lat Location
(32.73749212732374000,-96.67790588852112000)
20-00273253
Service Request Number: 20-00273253 • Address: 6331 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00273253
Address
6331 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:23:29.000
Update Date
2020-03-19T09:57:06.000
Closed Date
2020-03-17T12:23:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QMdAAN
Lat Location
(32.76480112734033400,-96.71378233224027000)
20-00370518
Service Request Number: 20-00370518 • Address: 3722 PINEBROOK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00370518
Address
3722 PINEBROOK DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T21:33:20.000
Update Date
2020-04-15T08:16:25.000
Closed Date
2020-04-10T21:33:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFlqQAAT
Lat Location
(32.66816736825397500,-96.76274096243817000)
20-00270741
Service Request Number: 20-00270741 • Address: 4723 ELLENSBURG DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00270741
Address
4723 ELLENSBURG DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:31:35.000
Update Date
2020-03-19T10:17:15.000
Closed Date
2020-03-16T18:31:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KygAAF
Lat Location
(32.91615285069034000,-96.82703383458323000)
20-00349533
Service Request Number: 20-00349533 • Address: 4010 SPENCE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00349533
Address
4010 SPENCE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T14:54:45.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-06T14:54:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFAaFAAX
Lat Location
(32.75325169801144000,-96.76850751389894000)
19-01298463
Service Request Number: 19-01298463 • Address: 1703 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01298463
Address
1703 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-21T00:59:00.000
Status
Closed
Created Date
2019-11-06T12:25:14.000
Update Date
2020-03-19T09:51:30.000
Closed Date
2019-11-06T12:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiJH4AAN
Lat Location
(32.74066753394649000,-96.67444811076030000)
20-00207250
Service Request Number: 20-00207250 • Address: 10811 EAST CREST LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00207250
Address
10811 EAST CREST LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T11:23:40.000
Update Date
2020-05-14T17:09:17.000
Closed Date
2020-02-28T11:23:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmPtkAAF
Lat Location
(32.72571445145927000,-96.64020707107544000)
20-00280830
Service Request Number: 20-00280830 • Address: 3604 KINGSFORD AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00280830
Address
3604 KINGSFORD AVE, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T07:35:55.000
Status
Closed
Created Date
2020-03-19T07:35:50.000
Update Date
2020-03-19T10:15:23.000
Closed Date
2020-03-19T07:35:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fX1AAJ
Lat Location
(32.76729491781523000,-96.66465191111743000)
20-00587801
Service Request Number: 20-00587801 • Address: 3923 SHADY CREEK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00587801
Address
3923 SHADY CREEK LN, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-06T09:57:19.000
Update Date
2020-06-15T13:43:10.000
Closed Date
2020-06-06T09:57:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvqMMAAZ
Lat Location
(32.89059133197314000,-96.84797380589058000)
20-00371261
Service Request Number: 20-00371261 • Address: 1601 COVER DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00371261
Address
1601 COVER DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T13:52:23.000
Update Date
2020-04-15T08:24:50.000
Closed Date
2020-04-11T13:52:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFnDwAAL
Lat Location
(32.66575200186333000,-96.79399170637116000)
20-00270951
Service Request Number: 20-00270951 • Address: 5219 TANBARK RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00270951
Address
5219 TANBARK RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T21:28:38.000
Update Date
2020-03-19T10:15:16.000
Closed Date
2020-03-16T21:28:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LU8AAN
Lat Location
(32.89718000013594000,-96.81755968943921000)
19-01265503
Service Request Number: 19-01265503 • Address: 8114 STONYCREEK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01265503
Address
8114 STONYCREEK DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T12:45:56.000
Update Date
2020-03-19T09:41:01.000
Closed Date
2019-10-28T12:45:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtVlIAAV
Lat Location
(32.80196261718047000,-96.70964082151613000)
20-00199213
Service Request Number: 20-00199213 • Address: 9606 WOODMEN CIR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00199213
Address
9606 WOODMEN CIR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-26T15:00:27.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-02-26T15:00:27.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm6MxAAJ
Lat Location
(32.88575686534492000,-96.72229162331172000)
20-00267139
Service Request Number: 20-00267139 • Address: 11217 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00267139
Address
11217 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:24:31.000
Update Date
2020-03-19T10:18:18.000
Closed Date
2020-03-16T10:24:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EyfAAF
Lat Location
(32.87314963203238000,-96.68898884762963000)
20-00268903
Service Request Number: 20-00268903 • Address: 7310 LANE PARK DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00268903
Address
7310 LANE PARK DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:05:55.000
Update Date
2020-03-19T10:22:15.000
Closed Date
2020-03-16T14:05:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5I2GAAV
Lat Location
(32.87097344568140000,-96.78197283616706000)
20-00601852
Service Request Number: 20-00601852 • Address: W BROOKLYN AVE & S VERNON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00601852
Address
W BROOKLYN AVE & S VERNON AVE, DALLAS, TX, 75208
City Council District
1
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-10T13:36:14.000
Update Date
2020-06-15T14:33:20.000
Closed Date
2020-06-10T13:36:14.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwP3QAAV
Lat Location
(32.73925112999994000,-96.83610566189007000)
19-01329016
Service Request Number: 19-01329016 • Address: 2807 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01329016
Address
2807 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-29T00:59:00.000
Status
Closed
Created Date
2019-11-14T12:00:32.000
Update Date
2020-03-19T09:57:10.000
Closed Date
2019-11-14T12:00:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObyGGAAZ
Lat Location
(32.83047566934197000,-96.66658154156734000)
20-00364228
Service Request Number: 20-00364228 • Address: 600 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00364228
Address
600 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T14:12:13.000
Update Date
2020-04-15T08:08:19.000
Closed Date
2020-04-09T14:12:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFbE9AAL
Lat Location
(32.74022075942704000,-96.85534245215115000)
20-00582902
Service Request Number: 20-00582902 • Address: 3932 DISMOUNT ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00582902
Address
3932 DISMOUNT ST, DALLAS, TX, 75211
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-04T19:10:44.000
Update Date
2020-06-15T14:05:18.000
Closed Date
2020-06-04T19:10:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvdFVAAZ
Lat Location
(32.74821692274032600,-96.88424830531530000)
20-00474104
Service Request Number: 20-00474104 • Address: 7007 CORONADO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00474104
Address
7007 CORONADO AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-07T12:27:06.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-05-07T12:27:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBC6QAAX
Lat Location
(32.81186188882852400,-96.73822150911857000)
20-00251751
Service Request Number: 20-00251751 • Address: 1950 RECORD CROSSING RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00251751
Address
1950 RECORD CROSSING RD, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T12:05:55.000
Update Date
2020-03-19T10:02:08.000
Closed Date
2020-03-11T12:05:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4k05AAB
Lat Location
(32.81753281255778600,-96.84903620077652000)
20-00280436
Service Request Number: 20-00280436 • Address: W NORTHWEST HWY & DOUGLAS AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00280436
Address
W NORTHWEST HWY & DOUGLAS AVE, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:53:41.000
Update Date
2020-03-19T09:52:56.000
Closed Date
2020-03-18T17:53:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5dumAAB
Lat Location
(32.86549374288516000,-96.80861952351582000)
20-00649274
Service Request Number: 20-00649274 • Address: 6465 NORTHPORT DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00649274
Address
6465 NORTHPORT DR, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-23T16:54:06.000
Update Date
2020-09-09T15:21:36.000
Closed Date
2020-06-23T16:54:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VyKOnAAN
Lat Location
(32.89048650696715000,-96.79428771050172000)
20-00498575
Service Request Number: 20-00498575 • Address: 16210 FALLKIRK DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00498575
Address
16210 FALLKIRK DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T18:34:23.000
Update Date
2020-05-14T17:12:24.000
Closed Date
2020-05-13T18:34:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQEKAA5
Lat Location
(32.97511274283116000,-96.76933605843837000)
20-00134596
Service Request Number: 20-00134596 • Address: 4373 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00134596
Address
4373 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T21:15:14.000
Update Date
2020-03-19T10:10:32.000
Closed Date
2020-02-08T21:15:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5hz8AAB
Lat Location
(32.68898990591135000,-96.85719928672795000)
20-00266451
Service Request Number: 20-00266451 • Address: 39025 L B J FWY WB, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00266451
Address
39025 L B J FWY WB, DALLAS, TX, 75232
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Occupancy Load Violation - DFR
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:02:21.000
Update Date
2020-03-19T10:12:16.000
Closed Date
2020-03-16T09:02:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Dj6AAF
Lat Location
(32.64235951843285500,-96.82450728050519000)
20-00528071
Service Request Number: 20-00528071 • Address: 7238 ECCLES DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00528071
Address
7238 ECCLES DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-05-21T00:08:31.000
Update Date
2020-07-12T01:06:58.000
Closed Date
2020-05-21T00:08:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDX6NAAX
Lat Location
(32.75859662444318000,-96.69796430229385000)
19-01186215
Service Request Number: 19-01186215 • Address: 7707 TOPHILL LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01186215
Address
7707 TOPHILL LN, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed (Duplicate)
Created Date
2019-10-05T11:37:29.000
Update Date
2020-03-19T10:02:20.000
Closed Date
2019-10-05T11:37:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4XSuAAN
Lat Location
(32.95236412491463000,-96.77478640680401000)
19-01393961
Service Request Number: 19-01393961 • Address: 5829 PHOENIX DR, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
19-01393961
Address
5829 PHOENIX DR, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2019-12-03T21:51:26.000
Update Date
2020-03-19T10:05:20.000
Closed Date
2019-12-03T21:51:26.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeB4qAAF
Lat Location
(32.87526990066212600,-96.75812393023334000)
20-00276017
Service Request Number: 20-00276017 • Address: 3208 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00276017
Address
3208 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-03-17T22:51:25.000
Update Date
2020-03-19T10:02:48.000
Closed Date
2020-03-17T22:51:25.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5VAXAA3
Lat Location
(32.80181583606435000,-96.69149417945641000)
20-00136333
Service Request Number: 20-00136333 • Address: 3215 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00136333
Address
3215 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-18T00:59:00.000
Status
Closed
Created Date
2020-02-10T10:07:15.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-02-10T10:07:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5mhiAAB
Lat Location
(32.82262606014515000,-96.82436025305063000)
20-00317947
Service Request Number: 20-00317947 • Address: 8503 BLUE BONNET RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00317947
Address
8503 BLUE BONNET RD, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-28T16:15:13.000
Update Date
2020-04-15T08:20:04.000
Closed Date
2020-03-28T16:15:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEBrXAAX
Lat Location
(32.85544957769658000,-96.83709717739650000)
20-00248830
Service Request Number: 20-00248830 • Address: 9909 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00248830
Address
9909 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T16:34:31.000
Update Date
2020-03-19T09:59:24.000
Closed Date
2020-03-10T16:34:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4dS8AAJ
Lat Location
(32.83743447032817000,-96.69784908132279000)
20-00119981
Service Request Number: 20-00119981 • Address: 3208 LINDBERGH DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00119981
Address
3208 LINDBERGH DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-05T00:13:17.000
Update Date
2020-03-19T10:02:49.000
Closed Date
2020-02-05T00:13:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R58v7AAB
Lat Location
(32.80181583606435000,-96.69149417945641000)
20-00271332
Service Request Number: 20-00271332 • Address: 3707 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00271332
Address
3707 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:28:38.000
Update Date
2020-03-19T10:14:04.000
Closed Date
2020-03-17T08:28:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5N2zAAF
Lat Location
(32.89524054577610000,-96.85574270505019000)
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