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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00252726
Service Request Number: 20-00252726 • Address: 2529 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00252726
Address
2529 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T14:19:15.000
Update Date
2020-03-19T09:44:43.000
Closed Date
2020-03-11T14:19:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4lqvAAB
Lat Location
(32.75484248983465000,-96.68699189385573000)
20-00479986
Service Request Number: 20-00479986 • Address: 5323 ROCKCLIFF PL, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00479986
Address
5323 ROCKCLIFF PL, DALLAS, TX, 75209
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-06-07T23:59:00.000
Status
Closed
Created Date
2020-05-08T15:06:15.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-05-08T15:06:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBNxGAAX
Lat Location
(32.86358435050803000,-96.82217677217973000)
20-00242530
Service Request Number: 20-00242530 • Address: 4601 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00242530
Address
4601 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T14:21:13.000
Update Date
2020-03-19T10:34:41.000
Closed Date
2020-03-09T14:21:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4QyXAAV
Lat Location
(32.85134459394619000,-96.83146781247098000)
20-00536166
Service Request Number: 20-00536166 • Address: 402 PECAN RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00536166
Address
402 PECAN RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T15:09:08.000
Update Date
2020-05-22T15:19:31.000
Closed Date
2020-05-22T15:09:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VDpWCAA1
Lat Location
(32.75125594033180000,-96.80152014959010000)
20-00041170
Service Request Number: 20-00041170 • Address: 2327 SCOTT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00041170
Address
2327 SCOTT ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-14T10:07:42.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-14T10:07:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1AUkAAN
Lat Location
(32.74161197585679000,-96.75654698182225000)
20-00503097
Service Request Number: 20-00503097 • Address: 11849 OBERLIN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00503097
Address
11849 OBERLIN DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:16:30.000
Update Date
2020-05-14T17:47:56.000
Closed Date
2020-05-14T16:16:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCaZnAAL
Lat Location
(32.91021829823877500,-96.76195768442727000)
19-01439721
Service Request Number: 19-01439721 • Address: 4116 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
19-01439721
Address
4116 LIVE OAK ST, DALLAS, TX, 75204
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T19:11:27.000
Update Date
2020-03-19T10:08:06.000
Closed Date
2019-12-16T19:11:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Pxcz4AAB
Lat Location
(32.79655080934562500,-96.77956784146272000)
20-00382976
Service Request Number: 20-00382976 • Address: BLACKBURN ST & COLE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00382976
Address
BLACKBURN ST & COLE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:41:23.000
Update Date
2020-04-15T08:22:54.000
Closed Date
2020-04-14T16:41:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7YFAA1
Lat Location
(32.80957769882266000,-96.79684614525732000)
20-00503398
Service Request Number: 20-00503398 • Address: 2904 CLIFFORD JACKSON ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00503398
Address
2904 CLIFFORD JACKSON ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:51:36.000
Update Date
2020-05-14T18:15:42.000
Closed Date
2020-05-14T16:51:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCb6cAAD
Lat Location
(32.77556633903731000,-96.73997481208487000)
20-00271334
Service Request Number: 20-00271334 • Address: 6754 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00271334
Address
6754 HOLLIS AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:28:51.000
Update Date
2020-03-19T09:42:12.000
Closed Date
2020-03-17T08:28:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5N3EAAV
Lat Location
(32.76710179982001000,-96.70415981907510000)
20-00913482
Service Request Number: 20-00913482 • Address: BROADWAY AVE & MCPHERSON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00913482
Address
BROADWAY AVE & MCPHERSON ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-17T16:16:08.000
Update Date
2020-09-09T14:32:04.000
Closed Date
2020-07-17T16:16:08.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo5guAAB
Lat Location
(32.77737396615529000,-96.82923838215247000)
20-00359340
Service Request Number: 20-00359340 • Address: MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00359340
Address
MEANDERING WAY & ROCKY TOP CIR, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-08T13:51:56.000
Update Date
2020-04-15T08:12:40.000
Closed Date
2020-04-08T13:51:56.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFSRZAA5
Lat Location
(32.99019929904865500,-96.77955614411538000)
20-00512494
Service Request Number: 20-00512494 • Address: 3218 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00512494
Address
3218 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-05-18T09:44:16.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-05-18T09:44:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCvkmAAD
Lat Location
(32.71120632031107000,-96.76455071109109000)
19-01215436
Service Request Number: 19-01215436 • Address: 8282 SPRING VALLEY RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01215436
Address
8282 SPRING VALLEY RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-10-14T14:13:03.000
Update Date
2020-03-19T09:59:51.000
Closed Date
2019-10-14T14:13:03.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6dm3AAB
Lat Location
(32.93969664169895000,-96.76259092797324000)
20-00280698
Service Request Number: 20-00280698 • Address: 1715 S ERVAY ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00280698
Address
1715 S ERVAY ST, DALLAS, TX, 75215
City Council District
2
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T22:15:23.000
Update Date
2020-03-19T09:48:52.000
Closed Date
2020-03-18T22:15:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5ecoAAB
Lat Location
(32.77065197259900500,-96.78826612994700000)
20-00230551
Service Request Number: 20-00230551 • Address: 1505 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00230551
Address
1505 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T17:02:41.000
Update Date
2020-03-19T09:47:02.000
Closed Date
2020-03-05T17:02:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoHWpAAN
Lat Location
(32.72935974824432000,-96.81150398636615000)
20-00499165
Service Request Number: 20-00499165 • Address: 1511 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00499165
Address
1511 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:17:57.000
Update Date
2020-05-14T18:00:23.000
Closed Date
2020-05-14T08:17:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCSOOAA5
Lat Location
(32.72902025705727000,-96.85310895615275000)
20-00511196
Service Request Number: 20-00511196 • Address: 14601 MONTFORT DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00511196
Address
14601 MONTFORT DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-17T11:09:23.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2020-05-17T11:09:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
311-App
Unique Key
500t000000VCrhUAAT
Lat Location
(32.94712754574871400,-96.81660577279082000)
20-00499195
Service Request Number: 20-00499195 • Address: 404 W GREENBRIAR LN, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00499195
Address
404 W GREENBRIAR LN, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:24:30.000
Update Date
2020-05-14T17:59:33.000
Closed Date
2020-05-14T08:24:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCSULAA5
Lat Location
(32.76223589229406500,-96.82757006579241000)
20-00757614
Service Request Number: 20-00757614 • Address: 2500 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00757614
Address
2500 N HASKELL AVE, DALLAS, TX, 75204
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-07-22T16:55:33.000
Update Date
2020-07-29T07:58:12.000
Closed Date
2020-07-22T16:55:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xd0feAAB
Lat Location
(32.80511111777348500,-96.78974130269948000)
20-00503331
Service Request Number: 20-00503331 • Address: 5769 BELT LINE RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00503331
Address
5769 BELT LINE RD, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:43:12.000
Update Date
2020-05-14T17:59:51.000
Closed Date
2020-05-14T16:43:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCazvAAD
Lat Location
(32.95418636187779000,-96.80890747514452000)
20-00594186
Service Request Number: 20-00594186 • Address: 705 HAYMARKET RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00594186
Address
705 HAYMARKET RD, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T16:53:38.000
Update Date
2020-06-15T14:30:21.000
Closed Date
2020-06-08T16:53:38.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw4ZUAAZ
Lat Location
(32.70129038976140000,-96.63738499234967000)
19-01437685
Service Request Number: 19-01437685 • Address: 5023 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
19-01437685
Address
5023 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-31T00:59:00.000
Status
Closed
Created Date
2019-12-16T12:58:51.000
Update Date
2020-03-19T10:02:46.000
Closed Date
2019-12-16T12:58:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxZ1aAAF
Lat Location
(32.80397913927147000,-96.77108870182863000)
19-01405957
Service Request Number: 19-01405957 • Address: 4700 CROZIER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01405957
Address
4700 CROZIER ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-21T00:59:00.000
Status
Closed
Created Date
2019-12-06T12:45:31.000
Update Date
2020-03-19T09:46:18.000
Closed Date
2019-12-06T12:45:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeaH6AAJ
Lat Location
(32.75258037777183500,-96.75718040684855000)
20-00383561
Service Request Number: 20-00383561 • Address: MARKET CENTER BLVD & OAK LAWN AVE, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00383561
Address
MARKET CENTER BLVD & OAK LAWN AVE, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T21:27:10.000
Update Date
2020-04-15T08:24:08.000
Closed Date
2020-04-14T21:27:10.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8dpAAD
Lat Location
(32.79333690899977000,-96.82241283095796000)
20-00264588
Service Request Number: 20-00264588 • Address: 9806 ESTATE LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00264588
Address
9806 ESTATE LN, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T17:54:01.000
Update Date
2020-03-19T10:32:38.000
Closed Date
2020-03-14T17:54:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59MDAAZ
Lat Location
(32.88372444282594400,-96.71753943653016000)
20-00522636
Service Request Number: 20-00522636 • Address: 7705 CLAREMONT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00522636
Address
7705 CLAREMONT DR, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-19T21:10:29.000
Update Date
2020-07-29T08:16:39.000
Closed Date
2020-05-19T21:10:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDIXaAAP
Lat Location
(32.79566249556708600,-96.71101469584180000)
20-00503556
Service Request Number: 20-00503556 • Address: 4520 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00503556
Address
4520 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:26:12.000
Update Date
2020-05-14T18:12:32.000
Closed Date
2020-05-14T17:26:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbRaAAL
Lat Location
(32.79797077013268000,-96.77461121307185000)
20-00279912
Service Request Number: 20-00279912 • Address: 8018 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00279912
Address
8018 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:02:03.000
Update Date
2020-03-19T10:32:58.000
Closed Date
2020-03-18T16:02:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cyLAAR
Lat Location
(32.87177832921208000,-96.76907592282220000)
20-00281410
Service Request Number: 20-00281410 • Address: 3925 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00281410
Address
3925 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:42:02.000
Update Date
2020-03-19T09:47:28.000
Closed Date
2020-03-19T09:42:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gq4AAB
Lat Location
(32.77361615678544000,-96.75265535630625000)
20-00586429
Service Request Number: 20-00586429 • Address: 1515 RUSSELL GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00586429
Address
1515 RUSSELL GLEN LN, DALLAS, TX, 75232
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-05T15:30:57.000
Update Date
2020-06-15T14:09:26.000
Closed Date
2020-06-05T15:30:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvmb8AAB
Lat Location
(32.67765452392461000,-96.84580818317828000)
20-00374366
Service Request Number: 20-00374366 • Address: 645 MURDOCK RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00374366
Address
645 MURDOCK RD, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:27:15.000
Update Date
2020-04-15T08:30:27.000
Closed Date
2020-04-13T10:27:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFsfCAAT
Lat Location
(32.70591382560689000,-96.68315373231590000)
20-00264025
Service Request Number: 20-00264025 • Address: EDD RD & KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00264025
Address
EDD RD & KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T12:18:13.000
Update Date
2020-03-19T09:42:03.000
Closed Date
2020-03-14T12:18:13.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58YvAAJ
Lat Location
(32.67159136365860000,-96.61567248513622000)
20-00276160
Service Request Number: 20-00276160 • Address: OLD OX RD & WAGON WHEELS TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00276160
Address
OLD OX RD & WAGON WHEELS TRL, DALLAS, TX, 75241
City Council District
3
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T05:36:40.000
Update Date
2020-03-19T09:48:24.000
Closed Date
2020-03-18T05:36:40.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5W0OAAV
Lat Location
(32.67876464018342000,-96.79639576635992000)
20-00275389
Service Request Number: 20-00275389 • Address: 2021 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275389
Address
2021 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:47:47.000
Update Date
2020-03-19T09:40:27.000
Closed Date
2020-03-17T16:47:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Tu4AAF
Lat Location
(32.77065466383804000,-96.84445355633316000)
20-00281673
Service Request Number: 20-00281673 • Address: 4600 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00281673
Address
4600 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:15:13.000
Update Date
2020-03-19T10:17:13.000
Closed Date
2020-03-19T10:15:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hLRAAZ
Lat Location
(33.00727422878754000,-96.83186059258247000)
20-00261910
Service Request Number: 20-00261910 • Address: 7411 DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00261910
Address
7411 DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T14:04:00.000
Update Date
2020-03-19T10:05:51.000
Closed Date
2020-03-13T14:04:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T54kzAAB
Lat Location
(32.83589822111940000,-96.84893632673243000)
19-01265528
Service Request Number: 19-01265528 • Address: 8120 STONYCREEK DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01265528
Address
8120 STONYCREEK DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-12T00:59:00.000
Status
Closed
Created Date
2019-10-28T12:50:44.000
Update Date
2020-03-19T09:42:38.000
Closed Date
2019-10-28T12:50:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtW4OAAV
Lat Location
(32.80202377720280000,-96.70947352280835000)
20-00281615
Service Request Number: 20-00281615 • Address: 11827 HIGH MEADOW DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00281615
Address
11827 HIGH MEADOW DR, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:07:26.000
Update Date
2020-03-19T10:11:52.000
Closed Date
2020-03-19T10:07:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hDYAAZ
Lat Location
(32.91075209839803000,-96.86862487326390000)
20-00281503
Service Request Number: 20-00281503 • Address: 1500 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281503
Address
1500 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:54:15.000
Update Date
2020-03-19T10:00:40.000
Closed Date
2020-03-19T09:54:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5gyJAAR
Lat Location
(32.72955655085632000,-96.80542620283552000)
20-00383282
Service Request Number: 20-00383282 • Address: ABRAMS RD & LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00383282
Address
ABRAMS RD & LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:59:01.000
Update Date
2020-04-15T08:29:09.000
Closed Date
2020-04-14T17:59:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG84fAAD
Lat Location
(32.81271657373606000,-96.75171903557070000)
20-00912859
Service Request Number: 20-00912859 • Address: N BISHOP AVE & W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00912859
Address
N BISHOP AVE & W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Head Turn (Conflicting) - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-09T13:17:13.000
Update Date
2020-09-09T14:55:33.000
Closed Date
2020-09-09T13:17:13.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo3o3AAB
Lat Location
(32.75927673203954000,-96.82561052544905000)
19-01294997
Service Request Number: 19-01294997 • Address: 3706 REESE DR, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
19-01294997
Address
3706 REESE DR, DALLAS, TX, 75210
City Council District
7
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-20T00:59:00.000
Status
Closed
Created Date
2019-11-05T15:32:38.000
Update Date
2020-03-19T09:50:20.000
Closed Date
2019-11-05T15:32:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OGV0RAAX
Lat Location
(32.76073302258471600,-96.74057209626780000)
20-00003884
Service Request Number: 20-00003884 • Address: 13337 BLOSSOMHEATH LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00003884
Address
13337 BLOSSOMHEATH LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:17:20.000
Update Date
2020-03-19T09:53:02.000
Closed Date
2020-01-02T15:17:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzduAAAR
Lat Location
(32.93000424341461500,-96.77042055769806000)
20-00503547
Service Request Number: 20-00503547 • Address: 11823 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00503547
Address
11823 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:22:50.000
Update Date
2020-05-14T18:28:53.000
Closed Date
2020-05-14T17:22:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCbOdAAL
Lat Location
(32.85913912187976000,-96.67660911119022000)
20-00777274
Service Request Number: 20-00777274 • Address: 2815 S HAMPTON RD, DALLAS • City Council District: 3
Service Request Number
20-00777274
Address
2815 S HAMPTON RD, DALLAS
City Council District
3
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-07-29T00:25:59.000
Update Date
2020-07-29T08:10:55.000
Closed Date
2020-07-29T00:25:59.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeOxSAAV
Lat Location
(32.71614115832170500,-96.85745444907980000)
20-00382955
Service Request Number: 20-00382955 • Address: S MUNGER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00382955
Address
S MUNGER BLVD & E R L THORNTON FWY WB, DALLAS, TX, 75223
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:37:53.000
Update Date
2020-04-15T08:26:58.000
Closed Date
2020-04-14T16:37:53.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7W9AAL
Lat Location
(32.79108571294245400,-96.75621541025738000)
20-00250630
Service Request Number: 20-00250630 • Address: 526 WATSONWOOD ST, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00250630
Address
526 WATSONWOOD ST, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:03:36.000
Update Date
2020-03-19T10:15:31.000
Closed Date
2020-03-11T10:03:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4i0hAAB
Lat Location
(32.68764642193167400,-96.57354059403912000)
20-00438890
Service Request Number: 20-00438890 • Address: 3973 ROCHELLE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00438890
Address
3973 ROCHELLE DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-28T15:58:15.000
Update Date
2020-06-15T13:50:38.000
Closed Date
2020-04-28T15:58:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDKc1AAH
Lat Location
(32.87447128077908000,-96.84797714221590000)
19-01414951
Service Request Number: 19-01414951 • Address: 8110 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
19-01414951
Address
8110 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-12-10T00:09:19.000
Update Date
2020-03-19T09:55:08.000
Closed Date
2019-12-10T00:09:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Oev1ZAAR
Lat Location
(32.89122961486661000,-96.72804614644583000)
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