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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00281767
Service Request Number: 20-00281767 • Address: 2401 W LEDBETTER DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00281767
Address
2401 W LEDBETTER DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:26:10.000
Update Date
2020-03-19T10:31:29.000
Closed Date
2020-03-19T10:26:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hWtAAJ
Lat Location
(32.69138280201995000,-96.85717858921312000)
20-00512400
Service Request Number: 20-00512400 • Address: 2534 BURLINGTON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00512400
Address
2534 BURLINGTON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-18T09:07:52.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-18T09:07:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCvJgAAL
Lat Location
(32.73710125607988000,-96.86045998325523000)
20-00271214
Service Request Number: 20-00271214 • Address: 5710 LEONA AVE, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00271214
Address
5710 LEONA AVE, DALLAS, TX, 75231
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:07:57.000
Update Date
2020-03-19T10:35:10.000
Closed Date
2020-03-17T08:07:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MoAAAV
Lat Location
(32.87764789779754000,-96.75871208569868000)
20-00492150
Service Request Number: 20-00492150 • Address: 818 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00492150
Address
818 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-12T14:31:14.000
Update Date
2020-05-14T17:52:34.000
Closed Date
2020-05-12T14:31:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCC01AAH
Lat Location
(32.70932244129903000,-96.83596021566841000)
20-00421748
Service Request Number: 20-00421748 • Address: 3944 LIVELY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00421748
Address
3944 LIVELY LN, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-23T19:51:43.000
Update Date
2020-06-15T14:13:02.000
Closed Date
2020-04-23T19:51:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCoGHAA1
Lat Location
(32.87346787381261500,-96.84868169485944000)
20-00280676
Service Request Number: 20-00280676 • Address: 303 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00280676
Address
303 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:43:37.000
Update Date
2020-03-19T10:40:05.000
Closed Date
2020-03-18T21:43:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eYwAAJ
Lat Location
(32.74949737277396000,-96.82666204416720000)
20-00280842
Service Request Number: 20-00280842 • Address: CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00280842
Address
CAMPBELL RD & HILLCREST RD, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:48:08.000
Update Date
2020-03-19T09:44:12.000
Closed Date
2020-03-19T07:48:08.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fbDAAR
Lat Location
(32.97914871834315400,-96.78576627751929000)
20-00913443
Service Request Number: 20-00913443 • Address: 2550 POINCIANA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00913443
Address
2550 POINCIANA PL, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-09-09T14:26:17.000
Update Date
2020-09-09T14:26:29.000
Closed Date
2020-09-09T14:26:17.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo5OwAAJ
Lat Location
(32.79215190766121000,-96.86324351129304000)
20-00280444
Service Request Number: 20-00280444 • Address: 1723 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00280444
Address
1723 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:57:21.000
Update Date
2020-03-19T10:24:37.000
Closed Date
2020-03-18T17:57:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5dsXAAR
Lat Location
(32.84322799166928000,-96.68181372842570000)
20-00382989
Service Request Number: 20-00382989 • Address: W ILLINOIS AVE & KNOXVILLE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00382989
Address
W ILLINOIS AVE & KNOXVILLE ST, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:42:56.000
Update Date
2020-04-15T08:27:32.000
Closed Date
2020-04-14T16:42:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7ZcAAL
Lat Location
(32.72052542287413000,-96.90013244520443000)
19-01279475
Service Request Number: 19-01279475 • Address: 1232 GEORGIA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01279475
Address
1232 GEORGIA AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-15T00:59:00.000
Status
Closed
Created Date
2019-10-31T15:42:16.000
Update Date
2020-03-19T09:49:05.000
Closed Date
2019-10-31T15:42:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nv1e0AAB
Lat Location
(32.72484766859610000,-96.80690866984013000)
19-01300254
Service Request Number: 19-01300254 • Address: 6326 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01300254
Address
6326 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-21T00:59:00.000
Status
Closed
Created Date
2019-11-06T16:18:45.000
Update Date
2020-03-19T09:53:03.000
Closed Date
2019-11-06T16:18:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiMN5AAN
Lat Location
(32.77554725731161500,-96.70927036313526000)
20-00777364
Service Request Number: 20-00777364 • Address: CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00777364
Address
CEDAR CREST BLVD & MORRELL AVE, DALLAS, TX, 75203
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-29T07:15:45.000
Update Date
2020-07-29T07:34:26.000
Closed Date
2020-07-29T07:15:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeQJBAA3
Lat Location
(32.74242537098501000,-96.78822236999792000)
20-00280637
Service Request Number: 20-00280637 • Address: 3636 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00280637
Address
3636 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:02:18.000
Update Date
2020-03-19T09:42:01.000
Closed Date
2020-03-18T21:02:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eQ5AAJ
Lat Location
(32.80726574232074000,-96.79738059752954000)
20-00605318
Service Request Number: 20-00605318 • Address: 726 HELENA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00605318
Address
726 HELENA AVE, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T11:12:56.000
Update Date
2020-06-15T14:39:15.000
Closed Date
2020-06-11T11:12:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwYYcAAN
Lat Location
(32.72517517041282500,-96.71537479738545000)
20-00563822
Service Request Number: 20-00563822 • Address: 2215 MILLERMORE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00563822
Address
2215 MILLERMORE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-31T09:16:00.000
Update Date
2020-06-15T13:47:08.000
Closed Date
2020-05-31T09:16:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuovXAAR
Lat Location
(32.72000497917224000,-96.78673798797662000)
20-00281623
Service Request Number: 20-00281623 • Address: 1119 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00281623
Address
1119 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:10:09.000
Update Date
2020-03-19T10:12:28.000
Closed Date
2020-03-19T10:10:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hFsAAJ
Lat Location
(32.73427677625020000,-96.85700516083050000)
19-01271733
Service Request Number: 19-01271733 • Address: 6834 MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
19-01271733
Address
6834 MILITARY PKWY, DALLAS, TX, 75227
City Council District
5
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-29T16:24:03.000
Update Date
2020-03-19T09:46:55.000
Closed Date
2019-10-29T16:24:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Nuc3JAAR
Lat Location
(32.77298427577963500,-96.70284767445753000)
20-00281619
Service Request Number: 20-00281619 • Address: 709 FAIRWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00281619
Address
709 FAIRWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:09:27.000
Update Date
2020-03-19T10:13:45.000
Closed Date
2020-03-19T10:09:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hFEAAZ
Lat Location
(32.65825380888879000,-96.83223346771484000)
20-00383615
Service Request Number: 20-00383615 • Address: 10085 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00383615
Address
10085 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T16:09:12.000
Update Date
2020-04-15T08:19:31.000
Closed Date
2020-04-13T16:09:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG9TRAA1
Lat Location
(32.83106571387977000,-96.68270392092954000)
20-00749130
Service Request Number: 20-00749130 • Address: 3811 OAK ARBOR DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00749130
Address
3811 OAK ARBOR DR, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-20T16:56:29.000
Update Date
2020-07-29T08:07:06.000
Closed Date
2020-07-20T16:56:29.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcMU9AAN
Lat Location
(32.69677028880123000,-96.88676796617926000)
20-00279434
Service Request Number: 20-00279434 • Address: 6455 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00279434
Address
6455 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:59:36.000
Update Date
2020-03-19T10:13:52.000
Closed Date
2020-03-18T14:59:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5cCjAAJ
Lat Location
(32.83281688731186400,-96.75134935216131000)
20-00270084
Service Request Number: 20-00270084 • Address: 10441 GOODYEAR DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00270084
Address
10441 GOODYEAR DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:09:08.000
Update Date
2020-03-19T10:12:01.000
Closed Date
2020-03-16T16:09:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Jt6AAF
Lat Location
(32.88888898296071500,-96.87607957970964000)
20-00502768
Service Request Number: 20-00502768 • Address: 3714 PATIENCE BLVD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00502768
Address
3714 PATIENCE BLVD, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:34:51.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-14T15:34:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZnuAAH
Lat Location
(32.69791733210279000,-96.94547319255582000)
20-00261698
Service Request Number: 20-00261698 • Address: 7845 CUP CIR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00261698
Address
7845 CUP CIR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:25:14.000
Update Date
2020-03-19T09:45:09.000
Closed Date
2020-03-13T13:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54FhAAJ
Lat Location
(32.69987620376479500,-96.68535580911900000)
20-00581619
Service Request Number: 20-00581619 • Address: 11567 CORAL HILLS DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00581619
Address
11567 CORAL HILLS DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-02T17:45:30.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-02T17:45:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvaFDAAZ
Lat Location
(32.90768412087777500,-96.86803571679624000)
20-00030894
Service Request Number: 20-00030894 • Address: 3102 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00030894
Address
3102 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-10T12:39:44.000
Update Date
2020-03-19T10:19:45.000
Closed Date
2020-01-10T12:39:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0djXAAR
Lat Location
(32.70745240958263600,-96.81201823650822000)
20-00371218
Service Request Number: 20-00371218 • Address: 18950 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00371218
Address
18950 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-11T13:19:07.000
Update Date
2020-06-15T14:32:48.000
Closed Date
2020-04-11T13:19:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFn9LAAT
Lat Location
(33.00972276398364000,-96.85714612006379000)
20-00273296
Service Request Number: 20-00273296 • Address: 7420 ARBORCREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00273296
Address
7420 ARBORCREST DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:27:47.000
Update Date
2020-03-19T10:24:16.000
Closed Date
2020-03-17T12:27:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QR4AAN
Lat Location
(32.65825251251038000,-96.82483009043466000)
19-01320885
Service Request Number: 19-01320885 • Address: 1109 EDWARDS CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01320885
Address
1109 EDWARDS CIR, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-12T14:56:57.000
Update Date
2020-03-19T09:54:03.000
Closed Date
2019-11-12T14:56:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000ObfKEAAZ
Lat Location
(32.71633795555040000,-96.84034246073801000)
20-00383430
Service Request Number: 20-00383430 • Address: 7261 ASHINGTON DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00383430
Address
7261 ASHINGTON DR, DALLAS, TX, 75225
City Council District
13
Department
311 Customer Service Center
Service Request Type
Water Questions - 311
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-04-14T19:31:38.000
Update Date
2020-04-15T07:32:25.000
Closed Date
2020-04-14T19:31:38.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8MKAA1
Lat Location
(32.87861466869710400,-96.78029323930250000)
20-00594275
Service Request Number: 20-00594275 • Address: 3503 RIDGE ELM DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00594275
Address
3503 RIDGE ELM DR, DALLAS, TX, 75227
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-08T17:18:52.000
Update Date
2020-06-15T14:40:11.000
Closed Date
2020-06-08T17:18:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw4nUAAR
Lat Location
(32.76715191982338000,-96.66624016296235000)
20-00627282
Service Request Number: 20-00627282 • Address: 2403 STUTZ DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00627282
Address
2403 STUTZ DR, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-17T13:48:28.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-17T13:48:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxRbGAAV
Lat Location
(32.82213003496459000,-96.83940461991001000)
20-00777052
Service Request Number: 20-00777052 • Address: 7470 GREENVILLE AVE, DALLAS • City Council District: 13
Service Request Number
20-00777052
Address
7470 GREENVILLE AVE, DALLAS
City Council District
13
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:42:41.000
Update Date
2020-07-29T07:45:00.000
Closed Date
2020-07-28T19:42:41.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeO17AAF
Lat Location
(32.88286405998617600,-96.75907822754748000)
20-00667131
Service Request Number: 20-00667131 • Address: 3140 OAK GROVE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00667131
Address
3140 OAK GROVE AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-02T23:59:00.000
Status
Closed
Created Date
2020-06-28T12:07:29.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-28T12:07:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Wvn6wAAB
Lat Location
(32.80197600033929500,-96.79971051190990000)
20-00777319
Service Request Number: 20-00777319 • Address: 9221 SWEETWATER DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00777319
Address
9221 SWEETWATER DR, DALLAS, TX, 75228
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-29T05:38:19.000
Update Date
2020-07-29T07:58:27.000
Closed Date
2020-07-29T05:38:19.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XePdOAAV
Lat Location
(32.81068900903632400,-96.69047415720335000)
20-00275460
Service Request Number: 20-00275460 • Address: 1909 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275460
Address
1909 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:57:15.000
Update Date
2020-03-19T10:22:03.000
Closed Date
2020-03-17T16:57:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TyWAAV
Lat Location
(32.76955729045208400,-96.84453039513835000)
20-00280656
Service Request Number: 20-00280656 • Address: 5500 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00280656
Address
5500 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:19:45.000
Update Date
2020-03-19T10:20:01.000
Closed Date
2020-03-18T21:19:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5eVnAAJ
Lat Location
(32.85312384025591000,-96.76933581558397000)
20-00273586
Service Request Number: 20-00273586 • Address: 3227 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00273586
Address
3227 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:11:02.000
Update Date
2020-03-19T09:59:36.000
Closed Date
2020-03-17T13:11:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QyXAAV
Lat Location
(32.78554784372016000,-96.74024220812511000)
20-00547882
Service Request Number: 20-00547882 • Address: 11844 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00547882
Address
11844 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T09:20:16.000
Update Date
2020-09-09T15:40:04.000
Closed Date
2020-05-27T09:20:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEFZBAA5
Lat Location
(32.85896424807165000,-96.67614875304704000)
20-00596538
Service Request Number: 20-00596538 • Address: 9502 TIMBERBLUFF CIR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00596538
Address
9502 TIMBERBLUFF CIR, DALLAS, TX, 75249
City Council District
3
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T11:47:22.000
Update Date
2020-06-15T14:12:46.000
Closed Date
2020-06-09T11:47:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwBHnAAN
Lat Location
(32.63531516365256000,-96.95168552558388000)
19-01270545
Service Request Number: 19-01270545 • Address: GAYGLEN DR & S JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
19-01270545
Address
GAYGLEN DR & S JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-13T00:59:00.000
Status
Closed
Created Date
2019-10-29T13:47:45.000
Update Date
2020-03-19T09:43:48.000
Closed Date
2019-10-29T13:47:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NuS2BAAV
Lat Location
(32.70829046326586000,-96.70004226724559000)
20-00335081
Service Request Number: 20-00335081 • Address: 2982 STOREY LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00335081
Address
2982 STOREY LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-04-02T08:32:22.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-04-02T08:32:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEiY3AAL
Lat Location
(32.86180827574559500,-96.87536989562378000)
20-00615131
Service Request Number: 20-00615131 • Address: 4400 COMMUNICATIONS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00615131
Address
4400 COMMUNICATIONS DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:21:21.000
Update Date
2020-06-15T14:23:23.000
Closed Date
2020-06-15T08:21:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwwezAAB
Lat Location
(32.76471404595371000,-96.89459672633798000)
20-00281046
Service Request Number: 20-00281046 • Address: 9019 VANTAGE POINT DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00281046
Address
9019 VANTAGE POINT DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:46:55.000
Update Date
2020-03-19T10:29:51.000
Closed Date
2020-03-19T08:46:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5g8CAAR
Lat Location
(32.91761768740737000,-96.74781663901747000)
20-00373727
Service Request Number: 20-00373727 • Address: 1001 JACOBSON DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00373727
Address
1001 JACOBSON DR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:11:05.000
Update Date
2020-04-15T08:28:36.000
Closed Date
2020-04-13T09:11:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrUsAAL
Lat Location
(32.68407116306527000,-96.56946353294083000)
20-00229569
Service Request Number: 20-00229569 • Address: 1039 TURNER AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00229569
Address
1039 TURNER AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T15:04:45.000
Update Date
2020-04-15T07:54:17.000
Closed Date
2020-03-05T15:04:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoFTtAAN
Lat Location
(32.75668940963221600,-96.83915303347656000)
20-00273418
Service Request Number: 20-00273418 • Address: 4504 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00273418
Address
4504 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:45:18.000
Update Date
2020-03-19T10:03:33.000
Closed Date
2020-03-17T12:45:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QfGAAV
Lat Location
(32.81993374151586000,-96.81295079744699000)
20-00248317
Service Request Number: 20-00248317 • Address: 6844 BRIERFIELD CIR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00248317
Address
6844 BRIERFIELD CIR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-10T15:31:40.000
Update Date
2020-03-19T10:25:21.000
Closed Date
2020-03-10T15:31:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ccrAAB
Lat Location
(32.66519877179280000,-96.82691774817950000)
20-00553400
Service Request Number: 20-00553400 • Address: 159 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00553400
Address
159 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-29T23:59:00.000
Status
Closed
Created Date
2020-05-28T09:59:20.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-05-28T09:59:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VETpxAAH
Lat Location
(32.65122821348338000,-96.82048977349909000)
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