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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00266795
Service Request Number: 20-00266795 • Address: 11620 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00266795
Address
11620 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Department
Aviation
Service Request Type
Towing Complaint - AVI
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:41:13.000
Update Date
2020-03-19T10:28:15.000
Closed Date
2020-03-16T09:41:13.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EKBAA3
Lat Location
(32.90751948717894500,-96.71760055885447000)
20-00493005
Service Request Number: 20-00493005 • Address: 3038 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00493005
Address
3038 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-12T16:06:36.000
Update Date
2020-05-14T17:56:02.000
Closed Date
2020-05-12T16:06:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCDfOAAX
Lat Location
(32.70878574682688000,-96.81700132220617000)
20-00264434
Service Request Number: 20-00264434 • Address: 11221 MCCREE RD, DALLAS, TX, 75238 • City Council District: 9
Service Request Number
20-00264434
Address
11221 MCCREE RD, DALLAS, TX, 75238
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:56:28.000
Update Date
2020-03-19T10:15:32.000
Closed Date
2020-03-14T15:56:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59BYAAZ
Lat Location
(32.87314740331931000,-96.68888071364873000)
20-00003913
Service Request Number: 20-00003913 • Address: 13436 FLAGSTONE LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00003913
Address
13436 FLAGSTONE LN, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:20:56.000
Update Date
2020-03-19T10:36:57.000
Closed Date
2020-01-02T15:20:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzdxOAAR
Lat Location
(32.93041796446160400,-96.77233600479120000)
20-00281178
Service Request Number: 20-00281178 • Address: DENTON DR & ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00281178
Address
DENTON DR & ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:08:58.000
Update Date
2020-03-19T09:54:31.000
Closed Date
2020-03-19T09:08:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gOeAAJ
Lat Location
(32.89528374343042600,-96.88825901001958000)
20-00380300
Service Request Number: 20-00380300 • Address: 3610 STRASBOURG MEWS, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00380300
Address
3610 STRASBOURG MEWS, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:44:28.000
Update Date
2020-04-15T07:51:55.000
Closed Date
2020-04-14T11:44:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3PnAAL
Lat Location
(32.69993603577844000,-96.94524814075966000)
19-01414866
Service Request Number: 19-01414866 • Address: 9855 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01414866
Address
9855 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-12-09T21:55:50.000
Update Date
2020-03-19T09:52:10.000
Closed Date
2019-12-09T21:55:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeuqQAAR
Lat Location
(32.91694238227763000,-96.71661372311749000)
19-01466570
Service Request Number: 19-01466570 • Address: 5432 ANITA ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01466570
Address
5432 ANITA ST, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-27T17:53:12.000
Status
Closed
Created Date
2019-12-24T17:53:07.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2019-12-24T17:53:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000PyotfAAB
Lat Location
(32.83452415338060600,-96.77588137402671000)
20-00383182
Service Request Number: 20-00383182 • Address: GASTON AVE & LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00383182
Address
GASTON AVE & LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:23:21.000
Update Date
2020-04-15T08:28:38.000
Closed Date
2020-04-14T17:23:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7sjAAD
Lat Location
(32.81271073538798000,-96.75420524455757000)
20-00538687
Service Request Number: 20-00538687 • Address: 3424 EL BENITO DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00538687
Address
3424 EL BENITO DR, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-23T18:51:45.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-05-23T18:51:45.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDuCZAA1
Lat Location
(32.78370876179987000,-96.84351031915106000)
20-00615275
Service Request Number: 20-00615275 • Address: 4115 BAKER AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00615275
Address
4115 BAKER AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:44:29.000
Update Date
2020-06-15T14:17:37.000
Closed Date
2020-06-15T08:44:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwwz9AAB
Lat Location
(32.79193049207941000,-96.87203857477557000)
20-00502579
Service Request Number: 20-00502579 • Address: 5910 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00502579
Address
5910 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:16:04.000
Update Date
2020-05-14T18:07:56.000
Closed Date
2020-05-14T15:16:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCZcqAAH
Lat Location
(32.81384717880875000,-96.76559032415317000)
20-00271846
Service Request Number: 20-00271846 • Address: 12017 LUEDERS LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00271846
Address
12017 LUEDERS LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:30:44.000
Update Date
2020-03-19T10:18:53.000
Closed Date
2020-03-17T09:30:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NsqAAF
Lat Location
(32.91294114241162600,-96.77926060011300000)
20-00023360
Service Request Number: 20-00023360 • Address: 3700 S CENTRAL EXPY NB, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00023360
Address
3700 S CENTRAL EXPY NB, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T14:23:41.000
Update Date
2020-03-19T10:24:34.000
Closed Date
2020-01-08T14:23:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0LHhAAN
Lat Location
(32.75824992975419000,-96.76833913023454000)
20-00362491
Service Request Number: 20-00362491 • Address: 11900 WOODBRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00362491
Address
11900 WOODBRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-04-09T10:35:42.000
Update Date
2020-04-15T08:25:26.000
Closed Date
2020-04-09T10:35:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFYQgAAP
Lat Location
(32.91026402572253000,-96.71480182174886000)
20-00637394
Service Request Number: 20-00637394 • Address: 7626 DENTCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00637394
Address
7626 DENTCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-19T12:05:48.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-06-19T12:05:48.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VxrIlAAJ
Lat Location
(32.94973650107201000,-96.77632564369374000)
20-00659245
Service Request Number: 20-00659245 • Address: 821 BLUE SCOPE LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00659245
Address
821 BLUE SCOPE LN, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-26T08:30:53.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-26T08:30:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WvZMKAA3
Lat Location
(32.73765495446267000,-96.92657912529984000)
20-00496916
Service Request Number: 20-00496916 • Address: 4501 LAS HACIENDAS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00496916
Address
4501 LAS HACIENDAS DR, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:05:03.000
Update Date
2020-05-14T18:01:52.000
Closed Date
2020-05-13T14:05:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMvKAAX
Lat Location
(32.72802591185823000,-96.89502854588675000)
20-00383184
Service Request Number: 20-00383184 • Address: 9451 EDGECREEK DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00383184
Address
9451 EDGECREEK DR, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T17:24:41.000
Update Date
2020-04-15T07:57:32.000
Closed Date
2020-04-14T17:24:41.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG7tDAAT
Lat Location
(32.75475172059521600,-96.66155249341890000)
20-00678083
Service Request Number: 20-00678083 • Address: 3242 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00678083
Address
3242 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T09:48:00.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-07-01T09:48:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwHSAAA3
Lat Location
(32.87898500552696400,-96.86999170212304000)
20-00902973
Service Request Number: 20-00902973 • Address: 2802 BRANDON ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00902973
Address
2802 BRANDON ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-05T13:27:23.000
Update Date
2020-09-09T14:43:21.000
Closed Date
2020-09-05T13:27:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwtkvAAB
Lat Location
(32.73188638354944000,-96.86645840825946000)
20-00905290
Service Request Number: 20-00905290 • Address: 3109 OUIDA AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00905290
Address
3109 OUIDA AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-07T13:35:32.000
Update Date
2020-09-09T15:25:10.000
Closed Date
2020-09-07T13:35:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnZIkAAN
Lat Location
(32.74332572200318000,-96.87167476732239000)
20-00538585
Service Request Number: 20-00538585 • Address: 12639 HIGH MEADOW MEWS, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00538585
Address
12639 HIGH MEADOW MEWS, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-23T17:27:00.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-23T17:27:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDu3DAAT
Lat Location
(32.91665468813727000,-96.84954154329988000)
20-00368802
Service Request Number: 20-00368802 • Address: 6331 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00368802
Address
6331 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T14:34:45.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-10T14:34:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFj4GAAT
Lat Location
(32.77572150547225000,-96.70916466154836000)
20-00278545
Service Request Number: 20-00278545 • Address: 6436 STONEHAVEN DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00278545
Address
6436 STONEHAVEN DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:00:31.000
Update Date
2020-03-19T11:33:53.000
Closed Date
2020-03-18T13:00:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5abNAAR
Lat Location
(32.94380810309025000,-96.79483969713053000)
20-00570354
Service Request Number: 20-00570354 • Address: 1253 MORAN DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00570354
Address
1253 MORAN DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-02T09:49:43.000
Update Date
2020-07-29T08:30:46.000
Closed Date
2020-06-02T09:49:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vv7I9AAJ
Lat Location
(32.84040432873843000,-96.69180613008473000)
20-00499188
Service Request Number: 20-00499188 • Address: 3540 VILBIG RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00499188
Address
3540 VILBIG RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T08:21:58.000
Update Date
2020-05-14T17:59:56.000
Closed Date
2020-05-14T08:21:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCSSFAA5
Lat Location
(32.78595789392493000,-96.84803830283495000)
20-00752852
Service Request Number: 20-00752852 • Address: 3343 CONROE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00752852
Address
3343 CONROE ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-21T15:15:26.000
Update Date
2020-07-29T07:52:24.000
Closed Date
2020-07-21T15:15:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcfzPAAR
Lat Location
(32.78258867295575400,-96.83771321271670000)
19-01432660
Service Request Number: 19-01432660 • Address: 6704 WANDT DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01432660
Address
6704 WANDT DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-24T00:59:00.000
Status
Closed
Created Date
2019-12-13T16:00:46.000
Update Date
2020-03-19T11:18:58.000
Closed Date
2019-12-13T16:00:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxNNXAA3
Lat Location
(32.66675974579046500,-96.93037225393742000)
20-00214396
Service Request Number: 20-00214396 • Address: HAZELCREST DR & GREENLAWN DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00214396
Address
HAZELCREST DR & GREENLAWN DR, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-03-02T11:17:00.000
Update Date
2020-03-19T11:04:52.000
Closed Date
2020-03-02T11:17:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SncAzAAJ
Lat Location
(32.68627887086773000,-96.63513917352450000)
20-00280364
Service Request Number: 20-00280364 • Address: 3450 BAINBRIDGE DR, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00280364
Address
3450 BAINBRIDGE DR, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:19:44.000
Update Date
2020-03-19T11:01:39.000
Closed Date
2020-03-18T17:19:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dkrAAB
Lat Location
(32.65106513331440400,-96.86582901241607000)
20-00271800
Service Request Number: 20-00271800 • Address: 2219 LAWNDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00271800
Address
2219 LAWNDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:24:46.000
Update Date
2020-03-19T10:58:27.000
Closed Date
2020-03-17T09:24:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NnqAAF
Lat Location
(32.76263552869801000,-96.85885742248375000)
20-00383324
Service Request Number: 20-00383324 • Address: E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00383324
Address
E LEDBETTER DR & S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T18:22:50.000
Update Date
2020-04-15T08:29:45.000
Closed Date
2020-04-14T18:22:50.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG8AJAA1
Lat Location
(32.68385897989252000,-96.81455174694169000)
20-00267785
Service Request Number: 20-00267785 • Address: 4227 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00267785
Address
4227 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:43:16.000
Update Date
2020-03-19T11:31:42.000
Closed Date
2020-03-16T11:43:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5G4oAAF
Lat Location
(32.72446290685033000,-96.88875878442514000)
20-00273660
Service Request Number: 20-00273660 • Address: 7108 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00273660
Address
7108 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:20:36.000
Update Date
2020-03-19T10:41:24.000
Closed Date
2020-03-17T13:20:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5R5iAAF
Lat Location
(32.98704498586582000,-96.78704824636178000)
20-00026285
Service Request Number: 20-00026285 • Address: 2603 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00026285
Address
2603 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T11:33:30.000
Update Date
2020-03-19T10:46:36.000
Closed Date
2020-01-09T11:33:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0SwCAAV
Lat Location
(32.71695942547731000,-96.86254783282322000)
20-00250156
Service Request Number: 20-00250156 • Address: 3800 S TYLER ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00250156
Address
3800 S TYLER ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T09:11:18.000
Update Date
2020-03-19T11:32:01.000
Closed Date
2020-03-11T09:11:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4h53AAB
Lat Location
(32.69829203895541000,-96.83711997225308000)
20-00273934
Service Request Number: 20-00273934 • Address: 6434 ALLEGIANCE DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00273934
Address
6434 ALLEGIANCE DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:57:16.000
Update Date
2020-03-19T11:33:43.000
Closed Date
2020-03-17T13:57:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RYfAAN
Lat Location
(32.67152426719063000,-96.88334217458204000)
20-00281749
Service Request Number: 20-00281749 • Address: 326 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00281749
Address
326 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:23:43.000
Update Date
2020-03-19T11:34:06.000
Closed Date
2020-03-19T10:23:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5hUOAAZ
Lat Location
(32.72021232750405000,-96.81930338741878000)
20-00269797
Service Request Number: 20-00269797 • Address: 400 E 8TH ST, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00269797
Address
400 E 8TH ST, DALLAS, TX, 75203
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:38:51.000
Update Date
2020-03-19T10:55:43.000
Closed Date
2020-03-16T15:38:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JRvAAN
Lat Location
(32.74996043135727000,-96.81898021890851000)
20-00670721
Service Request Number: 20-00670721 • Address: SOUTHVIEW LN & COIT RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00670721
Address
SOUTHVIEW LN & COIT RD, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-06-29T15:05:31.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-29T15:05:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvxSwAAJ
Lat Location
(32.92940754926388000,-96.76909190311441000)
20-00361577
Service Request Number: 20-00361577 • Address: 4022 COCHRAN CHAPEL RD, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00361577
Address
4022 COCHRAN CHAPEL RD, DALLAS, TX, 75209
City Council District
13
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-04-09T08:02:32.000
Update Date
2020-04-15T07:32:52.000
Closed Date
2020-04-09T08:02:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFWiwAAH
Lat Location
(32.86091299891328000,-96.84498493687465000)
20-00675722
Service Request Number: 20-00675722 • Address: 2608 INWOOD RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00675722
Address
2608 INWOOD RD, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-30T15:41:12.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-06-30T15:41:12.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WwAFdAAN
Lat Location
(32.82223787186471500,-96.83519455777463000)
19-01289083
Service Request Number: 19-01289083 • Address: 8305 W CAMP WISDOM RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01289083
Address
8305 W CAMP WISDOM RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code General - CCS
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-11-04T12:49:49.000
Update Date
2020-03-19T11:13:47.000
Closed Date
2019-11-04T12:49:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NvKP9AAN
Lat Location
(32.65937392769030000,-96.97367883003986000)
20-00777421
Service Request Number: 20-00777421 • Address: 1500 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00777421
Address
1500 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-12T23:59:00.000
Status
Closed
Created Date
2020-07-29T07:49:17.000
Update Date
2020-07-29T07:57:36.000
Closed Date
2020-07-29T07:49:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeR7tAAF
Lat Location
(32.72948101920352600,-96.81425665270132000)
20-00503634
Service Request Number: 20-00503634 • Address: 6608 SHADOW CREEK DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00503634
Address
6608 SHADOW CREEK DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:57:25.000
Update Date
2020-05-14T18:39:48.000
Closed Date
2020-05-14T17:57:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbfNAAT
Lat Location
(32.65760143918673000,-96.76699838392773000)
20-00259284
Service Request Number: 20-00259284 • Address: S BUCKNER BLVD & BRUTON RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00259284
Address
S BUCKNER BLVD & BRUTON RD, DALLAS, TX, 75227
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T21:35:05.000
Update Date
2020-03-19T11:28:40.000
Closed Date
2020-03-12T21:35:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4yw6AAB
Lat Location
(32.74890243672959000,-96.68295954670461000)
20-00492341
Service Request Number: 20-00492341 • Address: 2015 YUCCA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00492341
Address
2015 YUCCA DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-12T14:51:46.000
Update Date
2020-05-14T17:54:22.000
Closed Date
2020-05-12T14:51:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCCP0AAP
Lat Location
(32.74702444199949000,-96.69636301832521000)
20-00275735
Service Request Number: 20-00275735 • Address: 3502 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275735
Address
3502 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:35:56.000
Update Date
2020-03-19T10:59:53.000
Closed Date
2020-03-17T18:35:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UXkAAN
Lat Location
(32.78485148844543000,-96.84557704095567000)
20-00617581
Service Request Number: 20-00617581 • Address: AL LIPSCOMB WAY & ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00617581
Address
AL LIPSCOMB WAY & ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:42:16.000
Update Date
2020-06-15T14:39:44.000
Closed Date
2020-06-15T13:42:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx2LwAAJ
Lat Location
(32.77742892227320000,-96.76532505781523000)
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