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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00170294
Service Request Number: 20-00170294 • Address: 11700 JUPITER RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00170294
Address
11700 JUPITER RD, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-19T10:12:24.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-02-19T10:12:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkxNWAAZ
Lat Location
(32.85407427275989000,-96.68286249519495000)
19-01419310
Service Request Number: 19-01419310 • Address: 5424 BLACKHAWK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01419310
Address
5424 BLACKHAWK DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-12-10T17:09:32.000
Update Date
2020-03-19T11:34:01.000
Closed Date
2019-12-10T17:09:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of4FeAAJ
Lat Location
(32.76723469455162000,-96.90636923556384000)
20-00225621
Service Request Number: 20-00225621 • Address: 918 HUTCHINS RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00225621
Address
918 HUTCHINS RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T16:00:19.000
Update Date
2020-03-19T11:20:39.000
Closed Date
2020-03-04T16:00:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So4rDAAR
Lat Location
(32.73844252738825000,-96.79577992264178000)
19-01342976
Service Request Number: 19-01342976 • Address: W CAMP WISDOM RD & ROYAL CEDAR WAY, DALLAS, TX, 75116 • City Council District: 3
Service Request Number
19-01342976
Address
W CAMP WISDOM RD & ROYAL CEDAR WAY, DALLAS, TX, 75116
City Council District
3
Department
Code Compliance
Service Request Type
High Weeds - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-17T00:59:00.000
Status
Closed
Created Date
2019-11-18T15:57:25.000
Update Date
2020-03-19T11:38:38.000
Closed Date
2019-11-18T15:57:25.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcPwdAAF
Lat Location
(32.66251691860511400,-96.93521017688789000)
20-00280346
Service Request Number: 20-00280346 • Address: 3535 WEBB CHAPEL EXT, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00280346
Address
3535 WEBB CHAPEL EXT, DALLAS, TX, 75220
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:14:53.000
Update Date
2020-03-19T10:44:20.000
Closed Date
2020-03-18T17:14:53.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5diMAAR
Lat Location
(32.86542706294912400,-96.86504420580555000)
19-01483649
Service Request Number: 19-01483649 • Address: 3514 WALDORF DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01483649
Address
3514 WALDORF DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Mobility Planning - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-01-15T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-12-30T17:41:03.000
Update Date
2020-07-12T01:07:53.000
Closed Date
2019-12-30T17:41:03.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzOe7AAF
Lat Location
(32.89702141087525400,-96.86177811153017000)
20-00363437
Service Request Number: 20-00363437 • Address: 8941 ANGORA ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00363437
Address
8941 ANGORA ST, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:30:17.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-04-09T12:30:17.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFZxHAAX
Lat Location
(32.82573502072768400,-96.70984523230590000)
20-00278860
Service Request Number: 20-00278860 • Address: 8018 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00278860
Address
8018 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:46:30.000
Update Date
2020-03-19T10:53:36.000
Closed Date
2020-03-18T13:46:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5bCTAAZ
Lat Location
(32.64970009125618000,-96.78182186285399000)
20-00912394
Service Request Number: 20-00912394 • Address: 9824 GROVE OAKS BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00912394
Address
9824 GROVE OAKS BLVD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:12:22.000
Update Date
2020-09-09T14:24:25.000
Closed Date
2020-09-09T12:12:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo24oAAB
Lat Location
(32.71395733802568000,-96.65378356071581000)
20-00281886
Service Request Number: 20-00281886 • Address: 300 VISTA CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281886
Address
300 VISTA CT, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:41:23.000
Update Date
2020-03-19T11:34:18.000
Closed Date
2020-03-19T10:41:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5hkWAAR
Lat Location
(32.71653147584181000,-96.66061175064603000)
20-00517772
Service Request Number: 20-00517772 • Address: 2978 CARRIZO LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00517772
Address
2978 CARRIZO LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-19T09:10:57.000
Update Date
2020-06-15T14:21:19.000
Closed Date
2020-05-19T09:10:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VD8L0AAL
Lat Location
(32.88778955784932000,-96.87844633191798000)
20-00274228
Service Request Number: 20-00274228 • Address: 3714 VILBIG RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00274228
Address
3714 VILBIG RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:30:36.000
Update Date
2020-03-19T10:59:30.000
Closed Date
2020-03-17T14:30:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5S3xAAF
Lat Location
(32.78820847137847500,-96.84784609802041000)
20-00281613
Service Request Number: 20-00281613 • Address: 3300 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00281613
Address
3300 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:06:41.000
Update Date
2020-03-19T11:23:18.000
Closed Date
2020-03-19T10:06:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5hDmAAJ
Lat Location
(32.77417441114694400,-96.76264766418850000)
20-00128300
Service Request Number: 20-00128300 • Address: 4523 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00128300
Address
4523 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-06T22:10:47.000
Update Date
2020-03-19T11:23:17.000
Closed Date
2020-02-06T22:10:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5USzAAN
Lat Location
(32.77661470180182600,-96.74442882911514000)
20-00270874
Service Request Number: 20-00270874 • Address: 2912 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00270874
Address
2912 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:08:10.000
Update Date
2020-03-19T11:24:06.000
Closed Date
2020-03-16T20:08:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LI2AAN
Lat Location
(32.72231158529590500,-96.86908114975802000)
20-00281616
Service Request Number: 20-00281616 • Address: 5990 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00281616
Address
5990 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Transportation
Service Request Type
Speed Limit Change Request - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:08:30.000
Update Date
2020-03-19T10:43:53.000
Closed Date
2020-03-19T10:08:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5hEuAAJ
Lat Location
(32.86543950667763000,-96.80450392737906000)
20-00762937
Service Request Number: 20-00762937 • Address: 6438 STEFANI DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00762937
Address
6438 STEFANI DR, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-24T10:30:08.000
Update Date
2020-09-09T15:05:11.000
Closed Date
2020-07-24T10:30:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdSb4AAF
Lat Location
(32.87803126866480600,-96.79405140056495000)
20-00615459
Service Request Number: 20-00615459 • Address: 1700 COOMBS CREEK DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00615459
Address
1700 COOMBS CREEK DR, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:08:13.000
Update Date
2020-06-15T13:42:06.000
Closed Date
2020-06-15T09:08:13.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwxMwAAJ
Lat Location
(32.72733982870795400,-96.87761825419368000)
20-00268404
Service Request Number: 20-00268404 • Address: 7101 HARDWOOD TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00268404
Address
7101 HARDWOOD TRL, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:04:12.000
Update Date
2020-03-19T10:57:01.000
Closed Date
2020-03-16T13:04:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5H83AAF
Lat Location
(32.63935792657768000,-96.94374985123221000)
20-00639028
Service Request Number: 20-00639028 • Address: 3035 GLADIOLUS LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00639028
Address
3035 GLADIOLUS LN, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-01T23:59:00.000
Status
Closed
Created Date
2020-06-21T00:15:50.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-21T00:15:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxuZ4AAJ
Lat Location
(32.69456475889233400,-96.87004830645805000)
20-00282112
Service Request Number: 20-00282112 • Address: 900 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00282112
Address
900 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:23:35.000
Update Date
2020-03-19T11:26:01.000
Closed Date
2020-03-19T11:23:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iAkAAJ
Lat Location
(32.73911831662286000,-96.80539885566968000)
20-00500948
Service Request Number: 20-00500948 • Address: 1964 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00500948
Address
1964 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:56:36.000
Update Date
2020-05-14T17:59:06.000
Closed Date
2020-05-14T11:56:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCW6SAAX
Lat Location
(32.74946186150244600,-96.85103381509609000)
20-00344577
Service Request Number: 20-00344577 • Address: 10213 MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00344577
Address
10213 MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-04T18:39:36.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-04T18:39:36.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF0y9AAD
Lat Location
(32.87171578944426600,-96.70845341435675000)
20-00247667
Service Request Number: 20-00247667 • Address: 1019 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00247667
Address
1019 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-10T14:07:18.000
Update Date
2020-03-19T10:54:02.000
Closed Date
2020-03-10T14:07:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4bRcAAJ
Lat Location
(32.75575503011463000,-96.84156012447644000)
20-00763265
Service Request Number: 20-00763265 • Address: 9106 BOUNDBROOK AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00763265
Address
9106 BOUNDBROOK AVE, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-24T11:29:48.000
Update Date
2020-07-29T08:05:20.000
Closed Date
2020-07-24T11:29:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdUAoAAN
Lat Location
(32.90080545896109500,-96.75737359275219000)
19-01195339
Service Request Number: 19-01195339 • Address: 519 E WOODIN BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01195339
Address
519 E WOODIN BLVD, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-08T14:22:27.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-08T14:22:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5COZAA3
Lat Location
(32.72292716994004000,-96.81666223062851000)
20-00906403
Service Request Number: 20-00906403 • Address: 7150 MIDCREST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00906403
Address
7150 MIDCREST DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T08:52:00.000
Update Date
2020-09-09T14:52:05.000
Closed Date
2020-09-08T08:52:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YneZlAAJ
Lat Location
(32.94655819073277000,-96.78092853941301000)
20-00617951
Service Request Number: 20-00617951 • Address: 7904 OLUSTA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00617951
Address
7904 OLUSTA DR, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
New
Created Date
2020-06-15T14:30:42.000
Update Date
2020-06-15T14:30:53.000
Closed Date
2020-06-15T14:30:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx3D0AAJ
Lat Location
(32.71098615077476000,-96.68680572015272000)
20-00614722
Service Request Number: 20-00614722 • Address: 7701 APPLECROSS LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00614722
Address
7701 APPLECROSS LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-14T19:47:11.000
Update Date
2020-06-15T14:26:50.000
Closed Date
2020-06-14T19:47:11.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuY9AAJ
Lat Location
(32.97458319827982000,-96.77438360703552000)
20-00269957
Service Request Number: 20-00269957 • Address: 3017 GRAFTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00269957
Address
3017 GRAFTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:55:43.000
Update Date
2020-03-19T11:24:53.000
Closed Date
2020-03-16T15:55:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JgcAAF
Lat Location
(32.73080087798838600,-96.87050508403112000)
20-00762716
Service Request Number: 20-00762716 • Address: 1903 BARLOW AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00762716
Address
1903 BARLOW AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T09:56:48.000
Update Date
2020-07-29T08:14:39.000
Closed Date
2020-07-24T09:56:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdRh9AAF
Lat Location
(32.71768019373812600,-96.85118948732536000)
20-00276557
Service Request Number: 20-00276557 • Address: 16755 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00276557
Address
16755 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:58:44.000
Update Date
2020-03-19T11:14:20.000
Closed Date
2020-03-18T08:58:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5X88AAF
Lat Location
(32.98571430491547000,-96.77154956429304000)
20-00370098
Service Request Number: 20-00370098 • Address: 1930 MCBROOM ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00370098
Address
1930 MCBROOM ST, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-10T12:39:00.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-10T12:39:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFknCAAT
Lat Location
(32.78255543523583500,-96.85126989423662000)
19-01442028
Service Request Number: 19-01442028 • Address: 8305 W CAMP WISDOM RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
19-01442028
Address
8305 W CAMP WISDOM RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-12-17T13:47:34.000
Update Date
2020-03-19T11:16:10.000
Closed Date
2019-12-17T13:47:34.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxkDSAAZ
Lat Location
(32.65937392769030000,-96.97367883003986000)
20-00259338
Service Request Number: 20-00259338 • Address: 8303 REVA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00259338
Address
8303 REVA ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:27:54.000
Update Date
2020-03-19T11:13:55.000
Closed Date
2020-03-12T22:27:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4z2YAAR
Lat Location
(32.75584662422724600,-96.67718792855764000)
20-00271851
Service Request Number: 20-00271851 • Address: 1434 JUNIOR DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00271851
Address
1434 JUNIOR DR, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:31:38.000
Update Date
2020-03-19T11:00:49.000
Closed Date
2020-03-17T09:31:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NtZAAV
Lat Location
(32.76103153310298000,-96.82828826760400000)
20-00245554
Service Request Number: 20-00245554 • Address: 2559 CONCORDANT TRL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00245554
Address
2559 CONCORDANT TRL, DALLAS, TX, 75237
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-10T09:53:29.000
Update Date
2020-07-12T01:08:26.000
Closed Date
2020-03-10T09:53:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4XaGAAV
Lat Location
(32.65449220109570000,-96.85997287965759000)
19-01210735
Service Request Number: 19-01210735 • Address: 9335 L B J SERV WB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01210735
Address
9335 L B J SERV WB, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-10-12T12:48:44.000
Update Date
2020-03-19T11:11:45.000
Closed Date
2019-10-12T12:48:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000N6Ot4AAF
Lat Location
(32.91354568278781000,-96.73747699454884000)
20-00500766
Service Request Number: 20-00500766 • Address: 2719 WELBORN ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00500766
Address
2719 WELBORN ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:34:06.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-14T11:34:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVjdAAH
Lat Location
(32.80581595984856000,-96.81089706103010000)
20-00261003
Service Request Number: 20-00261003 • Address: 2815 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00261003
Address
2815 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T11:33:54.000
Update Date
2020-03-19T11:23:47.000
Closed Date
2020-03-13T11:33:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T52sDAAR
Lat Location
(32.74647472513655000,-96.86575444531479000)
20-00382946
Service Request Number: 20-00382946 • Address: FLORA ST & OLIVE ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00382946
Address
FLORA ST & OLIVE ST, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:37:01.000
Update Date
2020-04-15T07:40:55.000
Closed Date
2020-04-14T16:37:01.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG7VQAA1
Lat Location
(32.78830705137341500,-96.79953826831951000)
20-00911723
Service Request Number: 20-00911723 • Address: 2001 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00911723
Address
2001 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-16T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:54:48.000
Update Date
2020-09-09T15:22:19.000
Closed Date
2020-09-09T10:54:48.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo00hAAB
Lat Location
(32.80758398848140400,-96.77961055675271000)
20-00056541
Service Request Number: 20-00056541 • Address: 9026 SAN LEANDRO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00056541
Address
9026 SAN LEANDRO DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-25T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-16T18:30:44.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-16T18:30:44.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2m08AAB
Lat Location
(32.82084357919051000,-96.70195440214137000)
20-00679121
Service Request Number: 20-00679121 • Address: 7221 BARRETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00679121
Address
7221 BARRETT DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-07-01T12:01:21.000
Update Date
2020-07-12T01:07:50.000
Closed Date
2020-07-01T12:01:21.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwJysAAF
Lat Location
(32.72832784694882000,-96.69787551623196000)
20-00817308
Service Request Number: 20-00817308 • Address: 10690 RYLIE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00817308
Address
10690 RYLIE RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-10T11:33:18.000
Update Date
2020-09-09T15:12:09.000
Closed Date
2020-08-10T11:33:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XvCLuAAN
Lat Location
(32.69041424020452000,-96.63454093931526000)
20-00275126
Service Request Number: 20-00275126 • Address: 1218 MCLEAN AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275126
Address
1218 MCLEAN AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:17:00.000
Update Date
2020-03-19T10:55:13.000
Closed Date
2020-03-17T16:17:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TViAAN
Lat Location
(32.73271363569415000,-96.87924120172914000)
20-00275475
Service Request Number: 20-00275475 • Address: 1410 STAFFORD AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275475
Address
1410 STAFFORD AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:59:28.000
Update Date
2020-03-19T11:00:09.000
Closed Date
2020-03-17T16:59:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5U2NAAV
Lat Location
(32.77039579177318000,-96.84378215612375000)
20-00379142
Service Request Number: 20-00379142 • Address: 1119 PARKMONT ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00379142
Address
1119 PARKMONT ST, DALLAS, TX, 75214
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:33:06.000
Update Date
2020-04-15T09:13:36.000
Closed Date
2020-04-14T09:33:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1IkAAL
Lat Location
(32.80656427589235600,-96.76486350303392000)
20-00244385
Service Request Number: 20-00244385 • Address: CHALLENGER DR & S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00244385
Address
CHALLENGER DR & S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-09T20:03:35.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-09T20:03:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4UARAA3
Lat Location
(32.68511395191994000,-96.85697147451312000)
20-00617093
Service Request Number: 20-00617093 • Address: 10315 FERN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00617093
Address
10315 FERN DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:30:55.000
Update Date
2020-06-15T14:33:49.000
Closed Date
2020-06-15T12:30:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000Vx17aAAB
Lat Location
(32.83648719192771000,-96.68366524193375000)
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