311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00380884
Service Request Number: 20-00380884 • Address: FERNWOOD AVE & VERMONT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00380884
Address
FERNWOOD AVE & VERMONT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T12:50:12.000
Update Date
2020-04-15T08:54:17.000
Closed Date
2020-04-14T12:50:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG4JvAAL
Lat Location
(32.72713458636525000,-96.80868698012894000)
20-00598840
Service Request Number: 20-00598840 • Address: 6042 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00598840
Address
6042 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T17:33:30.000
Update Date
2020-06-15T13:44:49.000
Closed Date
2020-06-09T17:33:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwGXCAA3
Lat Location
(32.89706358734769500,-96.80214968005741000)
20-00270753
Service Request Number: 20-00270753 • Address: 13516 SPRUCEWOOD DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00270753
Address
13516 SPRUCEWOOD DR, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:40:30.000
Update Date
2020-03-19T11:03:31.000
Closed Date
2020-03-16T18:40:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5L0mAAF
Lat Location
(32.93383450724969000,-96.78192220870108000)
20-00269661
Service Request Number: 20-00269661 • Address: 3410 PUEBLO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00269661
Address
3410 PUEBLO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:24:14.000
Update Date
2020-03-19T11:15:57.000
Closed Date
2020-03-16T15:24:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JFpAAN
Lat Location
(32.78063636621548000,-96.87553989492321000)
20-00264444
Service Request Number: 20-00264444 • Address: 6097 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00264444
Address
6097 SKILLMAN ST, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T16:01:14.000
Update Date
2020-03-19T11:33:44.000
Closed Date
2020-03-14T16:01:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59BFAAZ
Lat Location
(32.86306250464379000,-96.74924195758537000)
20-00383935
Service Request Number: 20-00383935 • Address: 3434 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00383935
Address
3434 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:13:11.000
Update Date
2020-04-15T09:16:42.000
Closed Date
2020-04-15T09:13:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGA4TAAX
Lat Location
(32.72025449998721000,-96.87678263925203000)
20-00279663
Service Request Number: 20-00279663 • Address: 1911 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00279663
Address
1911 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:30:18.000
Update Date
2020-03-19T10:58:05.000
Closed Date
2020-03-18T15:30:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ccwAAB
Lat Location
(32.77044173049273500,-96.85613524779191000)
20-00001835
Service Request Number: 20-00001835 • Address: 7725 CLAREMONT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00001835
Address
7725 CLAREMONT DR, DALLAS, TX, 75228
City Council District
7
Department
Transportation
Service Request Type
Speed Limit Change Request - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-02T10:07:40.000
Update Date
2020-03-19T11:32:08.000
Closed Date
2020-01-02T10:07:40.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000PzZlTAAV
Lat Location
(32.79569984424858000,-96.71171849803679000)
20-00774937
Service Request Number: 20-00774937 • Address: 4252 IH 30, DALLAS • City Council District: 3
Service Request Number
20-00774937
Address
4252 IH 30, DALLAS
City Council District
3
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-11T23:59:00.000
Status
Closed
Created Date
2020-07-28T12:27:01.000
Update Date
2020-07-29T07:38:10.000
Closed Date
2020-07-28T12:27:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeGkrAAF
Lat Location
(32.76445367984213400,-96.89206332842565000)
20-00777436
Service Request Number: 20-00777436 • Address: 4900 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00777436
Address
4900 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-26T20:17:15.000
Update Date
2020-07-29T07:52:45.000
Closed Date
2020-07-26T20:17:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeRC5AAN
Lat Location
(32.79391731019347000,-96.76152952220103000)
19-01376742
Service Request Number: 19-01376742 • Address: 12799 INTERNATIONAL PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01376742
Address
12799 INTERNATIONAL PKWY, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-11-27T11:40:33.000
Update Date
2020-03-19T11:40:12.000
Closed Date
2019-11-27T11:40:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdajcAAB
Lat Location
(32.85811412143239000,-96.66066878014010000)
20-00281520
Service Request Number: 20-00281520 • Address: GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00281520
Address
GREAT TRINITY FOREST WAY & N JIM MILLER RD, DALLAS, TX, 75217
City Council District
8
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:56:06.000
Update Date
2020-03-19T10:55:49.000
Closed Date
2020-03-19T09:56:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h38AAB
Lat Location
(32.71321386346032000,-96.70016908623690000)
20-00741084
Service Request Number: 20-00741084 • Address: 13410 PRESTON RD, DALLAS • City Council District: 11
Service Request Number
20-00741084
Address
13410 PRESTON RD, DALLAS
City Council District
11
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-07-17T13:42:33.000
Update Date
2020-07-29T08:34:53.000
Closed Date
2020-07-17T13:42:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xbmo4AAB
Lat Location
(32.93031062753788500,-96.80279944536235000)
20-00616571
Service Request Number: 20-00616571 • Address: 5616 LAKE PLACID DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00616571
Address
5616 LAKE PLACID DR, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:26:22.000
Update Date
2020-06-15T14:00:06.000
Closed Date
2020-06-15T11:26:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzxUAAR
Lat Location
(32.67749467693854000,-96.84845327153121000)
20-00307549
Service Request Number: 20-00307549 • Address: 6733 KENWELL ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00307549
Address
6733 KENWELL ST, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-25T22:20:18.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-25T22:20:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDskLAAT
Lat Location
(32.84057567042504600,-96.82749886620066000)
20-00275026
Service Request Number: 20-00275026 • Address: 7630 INDIAN SPRINGS RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00275026
Address
7630 INDIAN SPRINGS RD, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:04:17.000
Update Date
2020-03-19T10:52:58.000
Closed Date
2020-03-17T16:04:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TMWAA3
Lat Location
(32.95128263280021000,-96.77738747001538000)
20-00256750
Service Request Number: 20-00256750 • Address: 8717 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00256750
Address
8717 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:09:22.000
Update Date
2020-03-19T10:43:01.000
Closed Date
2020-03-12T12:09:22.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4uAhAAJ
Lat Location
(32.74882140237899000,-96.67228624447337000)
20-00611396
Service Request Number: 20-00611396 • Address: 8652 TORREON ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00611396
Address
8652 TORREON ST, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Creek/Culvert Maintenance -DWU
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-10-20T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:19:27.000
Update Date
2020-06-15T13:47:29.000
Closed Date
2020-06-12T15:19:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwnlIAAR
Lat Location
(32.72957972307131000,-96.67113958532158000)
20-00271084
Service Request Number: 20-00271084 • Address: 4723 MEADOW TRAIL DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00271084
Address
4723 MEADOW TRAIL DR, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T01:48:59.000
Update Date
2020-03-19T11:34:26.000
Closed Date
2020-03-17T01:48:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LxZAAV
Lat Location
(32.67745256984526500,-96.90112980171213000)
20-00614412
Service Request Number: 20-00614412 • Address: 6321 BRYAN PKWY, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00614412
Address
6321 BRYAN PKWY, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-14T14:24:57.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-06-14T14:24:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vwtt3AAB
Lat Location
(32.81198433296103000,-96.76013237042808000)
20-00193557
Service Request Number: 20-00193557 • Address: 2323 BERWICK AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00193557
Address
2323 BERWICK AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T13:54:08.000
Update Date
2020-04-15T09:38:42.000
Closed Date
2020-02-25T13:54:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlshpAAB
Lat Location
(32.73229631847885000,-96.79891162727030000)
20-00282208
Service Request Number: 20-00282208 • Address: 1638 SHADY GLEN LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00282208
Address
1638 SHADY GLEN LN, DALLAS, TX, 75232
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:34:17.000
Update Date
2020-03-19T11:34:22.000
Closed Date
2020-03-19T11:34:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5iPAAAZ
Lat Location
(32.67583602294984000,-96.84724755587607000)
20-00024151
Service Request Number: 20-00024151 • Address: 2602 ENGLE AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00024151
Address
2602 ENGLE AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T16:21:51.000
Update Date
2020-03-19T11:05:08.000
Closed Date
2020-01-08T16:21:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0MxPAAV
Lat Location
(32.71839272437973000,-96.86254563793972000)
20-00762911
Service Request Number: 20-00762911 • Address: 126 S MONTREAL AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00762911
Address
126 S MONTREAL AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-24T10:26:39.000
Update Date
2020-09-09T15:08:29.000
Closed Date
2020-07-24T10:26:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdSPOAA3
Lat Location
(32.74459037703796000,-96.85400573206725000)
20-00194146
Service Request Number: 20-00194146 • Address: 3333 HARRY HINES BLVD SB, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00194146
Address
3333 HARRY HINES BLVD SB, DALLAS, TX, 75201
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-02-25T15:18:11.000
Update Date
2020-03-19T11:34:26.000
Closed Date
2020-02-25T15:18:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000RltzQAAR
Lat Location
(32.79763154435668000,-96.81373475056826000)
20-00281889
Service Request Number: 20-00281889 • Address: 1915 GAYLORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281889
Address
1915 GAYLORD DR, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:41:37.000
Update Date
2020-03-19T10:41:52.000
Closed Date
2020-03-19T10:41:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5hkqAAB
Lat Location
(32.74506362800251000,-96.69094496305516000)
20-00270644
Service Request Number: 20-00270644 • Address: 8606 FOREST GREEN DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00270644
Address
8606 FOREST GREEN DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T17:39:05.000
Update Date
2020-03-19T10:48:36.000
Closed Date
2020-03-16T17:39:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Kk5AAF
Lat Location
(32.90855080813121000,-96.75452563931003000)
20-00382831
Service Request Number: 20-00382831 • Address: 4436 BESSIE DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00382831
Address
4436 BESSIE DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T16:19:42.000
Update Date
2020-04-15T08:50:47.000
Closed Date
2020-04-14T16:19:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG72zAAD
Lat Location
(32.72862825862445400,-96.89373599822143000)
20-00282085
Service Request Number: 20-00282085 • Address: 938 S CORINTH ST RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00282085
Address
938 S CORINTH ST RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:19:35.000
Update Date
2020-03-19T11:21:55.000
Closed Date
2020-03-19T11:19:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iBwAAJ
Lat Location
(32.73804544296107400,-96.79863639913331000)
20-00272802
Service Request Number: 20-00272802 • Address: 1534 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00272802
Address
1534 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:29:05.000
Update Date
2020-03-19T11:25:49.000
Closed Date
2020-03-17T11:29:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PaPAAV
Lat Location
(32.75426128135942600,-96.84580958659176000)
20-00094957
Service Request Number: 20-00094957 • Address: 2228 MAIL AVE, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00094957
Address
2228 MAIL AVE, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-01-29T09:41:13.000
Update Date
2020-03-19T11:32:39.000
Closed Date
2020-01-29T09:41:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4D59AAF
Lat Location
(32.83136539669905000,-96.85432002835812000)
20-00279184
Service Request Number: 20-00279184 • Address: 2610 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00279184
Address
2610 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T14:29:55.000
Update Date
2020-03-19T11:29:15.000
Closed Date
2020-03-18T14:29:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5blJAAR
Lat Location
(32.88098941867662000,-96.88993345208304000)
20-00209734
Service Request Number: 20-00209734 • Address: 611 CALCUTTA DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00209734
Address
611 CALCUTTA DR, DALLAS, TX, 75241
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-02-28T17:05:04.000
Update Date
2020-03-19T10:49:20.000
Closed Date
2020-02-28T17:05:04.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmVD6AAN
Lat Location
(32.68078617785053600,-96.81672772015303000)
20-00261275
Service Request Number: 20-00261275 • Address: 2460 TALCO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00261275
Address
2460 TALCO DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:15:00.000
Update Date
2020-03-19T10:48:12.000
Closed Date
2020-03-13T12:15:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53LFAAZ
Lat Location
(32.68508184101980000,-96.77807433911326000)
20-00270703
Service Request Number: 20-00270703 • Address: 2531 GLENDA LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00270703
Address
2531 GLENDA LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T18:04:06.000
Update Date
2020-03-19T11:16:58.000
Closed Date
2020-03-16T18:04:06.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Ks9AAF
Lat Location
(32.88980903063952600,-96.89295629246810000)
20-00276689
Service Request Number: 20-00276689 • Address: 5615 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00276689
Address
5615 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T09:15:30.000
Update Date
2020-03-19T10:44:32.000
Closed Date
2020-03-18T09:15:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XN3AAN
Lat Location
(32.85326041588716000,-96.81703710734566000)
20-00259339
Service Request Number: 20-00259339 • Address: 8302 REVA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00259339
Address
8302 REVA ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:28:39.000
Update Date
2020-03-19T11:09:59.000
Closed Date
2020-03-12T22:28:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4z2dAAB
Lat Location
(32.75573669441448000,-96.67719039389968000)
20-00617058
Service Request Number: 20-00617058 • Address: 5048 HOLLOW RIDGE RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00617058
Address
5048 HOLLOW RIDGE RD, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:26:27.000
Update Date
2020-06-15T13:44:16.000
Closed Date
2020-06-15T12:26:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vx12kAAB
Lat Location
(32.78211189236290600,-96.70078405396555000)
20-00278602
Service Request Number: 20-00278602 • Address: 17737 CORALBERRY DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278602
Address
17737 CORALBERRY DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:07:50.000
Update Date
2020-03-19T11:30:37.000
Closed Date
2020-03-18T13:07:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ahpAAB
Lat Location
(32.99303954087278000,-96.76023550773616000)
20-00021048
Service Request Number: 20-00021048 • Address: 9210 L B J SERV EB, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00021048
Address
9210 L B J SERV EB, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-24T00:59:00.000
Status
Closed
Created Date
2020-01-08T08:11:45.000
Update Date
2020-04-15T09:14:53.000
Closed Date
2020-01-08T08:11:45.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0G7JAAV
Lat Location
(32.91595317480814500,-96.74338395087439000)
20-00304979
Service Request Number: 20-00304979 • Address: 8315 C F HAWN FWY EB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00304979
Address
8315 C F HAWN FWY EB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T12:19:16.000
Update Date
2020-05-14T17:43:18.000
Closed Date
2020-03-25T12:19:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDoIDAA1
Lat Location
(32.70994559050838000,-96.67880129683776000)
19-01447921
Service Request Number: 19-01447921 • Address: 5609 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01447921
Address
5609 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
In Progress
Created Date
2019-12-18T15:59:40.000
Update Date
2020-03-19T11:30:09.000
Closed Date
2019-12-18T15:59:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyAfNAAV
Lat Location
(32.81936342894205000,-96.77207285259625000)
20-00374014
Service Request Number: 20-00374014 • Address: 4508 COLONIAL AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00374014
Address
4508 COLONIAL AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T09:43:32.000
Update Date
2020-04-15T09:38:40.000
Closed Date
2020-04-13T09:43:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFs59AAD
Lat Location
(32.75006649139851000,-96.76387208593523000)
20-00384005
Service Request Number: 20-00384005 • Address: 5974 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00384005
Address
5974 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:21:24.000
Update Date
2020-04-15T09:24:08.000
Closed Date
2020-04-15T09:21:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAAvAAP
Lat Location
(32.86544030670814500,-96.80508461402859000)
20-00822691
Service Request Number: 20-00822691 • Address: 629 W 7TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00822691
Address
629 W 7TH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-11T14:40:49.000
Update Date
2020-09-09T15:23:12.000
Closed Date
2020-08-11T14:40:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XvZGUAA3
Lat Location
(32.74901914030438400,-96.83253022228976000)
20-00253903
Service Request Number: 20-00253903 • Address: 4715 NEEDLE LEAF LN, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00253903
Address
4715 NEEDLE LEAF LN, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-11T16:38:26.000
Update Date
2020-03-19T11:35:13.000
Closed Date
2020-03-11T16:38:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4noSAAR
Lat Location
(32.68066193704775000,-96.90066905656064000)
20-00236381
Service Request Number: 20-00236381 • Address: 3611 TIOGA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00236381
Address
3611 TIOGA ST, DALLAS, TX, 75241
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-06T20:57:41.000
Update Date
2020-03-19T10:44:39.000
Closed Date
2020-03-06T20:57:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnQyEAAV
Lat Location
(32.66221195544084000,-96.76024002190748000)
20-00282148
Service Request Number: 20-00282148 • Address: 1709 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00282148
Address
1709 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:27:40.000
Update Date
2020-03-19T11:27:46.000
Closed Date
2020-03-19T11:27:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5iITAAZ
Lat Location
(32.71578125185646000,-96.84878467732581000)
20-00212989
Service Request Number: 20-00212989 • Address: WINDING CREEK RD & DAVENPORT RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00212989
Address
WINDING CREEK RD & DAVENPORT RD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-01T20:35:08.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-01T20:35:08.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnY99AAF
Lat Location
(32.99398805599694000,-96.79370756565065000)
20-00277080
Service Request Number: 20-00277080 • Address: 17728 SHUMARD OAK DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00277080
Address
17728 SHUMARD OAK DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:00:26.000
Update Date
2020-03-19T11:16:23.000
Closed Date
2020-03-18T10:00:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Y4MAAV
Lat Location
(32.99307840881688500,-96.75925653375458000)