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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00282146
Service Request Number: 20-00282146 • Address: 1300 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00282146
Address
1300 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:27:18.000
Update Date
2020-03-19T11:29:38.000
Closed Date
2020-03-19T11:27:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iIJAAZ
Lat Location
(32.73302765786861000,-96.80543583464245000)
20-00224318
Service Request Number: 20-00224318 • Address: 2400 WALNUT HILL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00224318
Address
2400 WALNUT HILL LN, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-04T13:03:56.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-03-04T13:03:56.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So1vWAAR
Lat Location
(32.88098167968590000,-96.89752914878314000)
20-00272305
Service Request Number: 20-00272305 • Address: 1808 S COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00272305
Address
1808 S COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:27:25.000
Update Date
2020-03-19T10:54:48.000
Closed Date
2020-03-17T10:27:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OhtAAF
Lat Location
(32.72639895353396600,-96.89143942176152000)
20-00277285
Service Request Number: 20-00277285 • Address: 9877 BROCKBANK DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00277285
Address
9877 BROCKBANK DR, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T10:25:25.000
Update Date
2020-03-19T11:08:47.000
Closed Date
2020-03-18T10:25:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5YS9AAN
Lat Location
(32.87655185231751000,-96.87648411171605000)
20-00447959
Service Request Number: 20-00447959 • Address: FOREST LN & ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00447959
Address
FOREST LN & ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-04-30T14:24:05.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-04-30T14:24:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAMb5AAH
Lat Location
(32.90923827050309600,-96.73553308601501000)
20-00501134
Service Request Number: 20-00501134 • Address: 5126 STANFORD AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00501134
Address
5126 STANFORD AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:18:34.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-14T12:18:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWUAAA5
Lat Location
(32.85315157300233000,-96.82370891626194000)
20-00277347
Service Request Number: 20-00277347 • Address: 8390 N STEMMONS FWY NB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00277347
Address
8390 N STEMMONS FWY NB, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:32:26.000
Update Date
2020-03-19T11:34:40.000
Closed Date
2020-03-18T10:32:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5YYlAAN
Lat Location
(32.82639694059046000,-96.87213406443435000)
20-00275120
Service Request Number: 20-00275120 • Address: 5511 INVERRARY CT, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275120
Address
5511 INVERRARY CT, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:16:10.000
Update Date
2020-03-19T10:57:11.000
Closed Date
2020-03-17T16:16:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TSkAAN
Lat Location
(32.99001967166838000,-96.82061145638215000)
20-00772973
Service Request Number: 20-00772973 • Address: 3300 MAIN ST, DALLAS • City Council District: 2
Service Request Number
20-00772973
Address
3300 MAIN ST, DALLAS
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-26T23:59:00.000
Status
Closed
Created Date
2020-07-27T20:45:05.000
Update Date
2020-07-29T08:07:49.000
Closed Date
2020-07-27T20:45:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xe6bsAAB
Lat Location
(32.78491804749110000,-96.77592346505268000)
20-00103347
Service Request Number: 20-00103347 • Address: 6050 BURGUNDY RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00103347
Address
6050 BURGUNDY RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T17:04:07.000
Update Date
2020-03-19T11:08:39.000
Closed Date
2020-01-30T17:04:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4VrnAAF
Lat Location
(32.89693555721832000,-96.80211527594054000)
20-00062887
Service Request Number: 20-00062887 • Address: 3499 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00062887
Address
3499 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed
Created Date
2020-01-20T17:00:53.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-01-20T17:00:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2yRZAAZ
Lat Location
(32.76521637592736600,-96.74953907114747000)
20-00777333
Service Request Number: 20-00777333 • Address: EAGLE FORD DR & MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00777333
Address
EAGLE FORD DR & MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-29T06:32:24.000
Update Date
2020-07-29T08:13:18.000
Closed Date
2020-07-29T06:32:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XePvXAAV
Lat Location
(32.64911235676709000,-96.96462966716217000)
20-00271160
Service Request Number: 20-00271160 • Address: 7628 FALLMEADOW LN, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00271160
Address
7628 FALLMEADOW LN, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T07:44:34.000
Update Date
2020-03-19T10:55:37.000
Closed Date
2020-03-17T07:44:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MgFAAV
Lat Location
(32.95766755339581500,-96.77739380499906000)
20-00848110
Service Request Number: 20-00848110 • Address: 4533 FELLOWS LN, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00848110
Address
4533 FELLOWS LN, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T13:51:27.000
Update Date
2020-09-09T14:41:39.000
Closed Date
2020-08-19T13:51:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhOoCAAV
Lat Location
(32.71474870792952000,-96.74840190852719000)
20-00022866
Service Request Number: 20-00022866 • Address: 6441 ROYALTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00022866
Address
6441 ROYALTON DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T13:02:09.000
Update Date
2020-03-19T11:37:00.000
Closed Date
2020-01-08T13:02:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0KA6AAN
Lat Location
(32.89768249447476000,-96.79513518735129000)
20-00281276
Service Request Number: 20-00281276 • Address: 8734 CARDELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281276
Address
8734 CARDELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:23:32.000
Update Date
2020-03-19T10:57:56.000
Closed Date
2020-03-19T09:23:32.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gapAAB
Lat Location
(32.72919256934116000,-96.66979151868576000)
20-00909780
Service Request Number: 20-00909780 • Address: 10215 ROYAL HIGHLANDS DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00909780
Address
10215 ROYAL HIGHLANDS DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T16:34:47.000
Update Date
2020-09-09T15:18:13.000
Closed Date
2020-09-08T16:34:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnqkXAAR
Lat Location
(32.88871876223096000,-96.72295024058150000)
20-00176001
Service Request Number: 20-00176001 • Address: 1018 CONDOR DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00176001
Address
1018 CONDOR DR, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T11:44:12.000
Update Date
2020-03-19T11:14:08.000
Closed Date
2020-02-20T11:44:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlBk9AAF
Lat Location
(32.73424485650376400,-96.98878949394823000)
20-00064511
Service Request Number: 20-00064511 • Address: 2960 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00064511
Address
2960 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-21T11:03:01.000
Update Date
2020-03-19T11:30:24.000
Closed Date
2020-01-21T11:03:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R33HjAAJ
Lat Location
(32.71879593643685000,-96.79177386541096000)
20-00281644
Service Request Number: 20-00281644 • Address: 3922 S FITZHUGH AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00281644
Address
3922 S FITZHUGH AVE, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:12:01.000
Update Date
2020-03-19T11:20:25.000
Closed Date
2020-03-19T10:12:01.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h0jAAB
Lat Location
(32.77501089146172000,-96.75386174807043000)
20-00375619
Service Request Number: 20-00375619 • Address: 9615 MICHELLE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00375619
Address
9615 MICHELLE DR, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:46:31.000
Update Date
2020-04-15T08:58:35.000
Closed Date
2020-04-13T12:46:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFuhyAAD
Lat Location
(32.68742545099569000,-96.65511885993638000)
20-00503616
Service Request Number: 20-00503616 • Address: 11055 DENNIS RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00503616
Address
11055 DENNIS RD, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-16T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:46:46.000
Update Date
2020-05-14T17:50:31.000
Closed Date
2020-05-14T17:46:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VCbbfAAD
Lat Location
(32.89903384815209400,-96.88145587089242000)
20-00280681
Service Request Number: 20-00280681 • Address: 6008 GOLDEN GATE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00280681
Address
6008 GOLDEN GATE DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T21:49:20.000
Update Date
2020-03-19T11:17:50.000
Closed Date
2020-03-18T21:49:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5eZpAAJ
Lat Location
(32.67675786945051000,-96.74815517164748000)
20-00372784
Service Request Number: 20-00372784 • Address: 3149 BISBEE DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00372784
Address
3149 BISBEE DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-12T15:48:12.000
Update Date
2020-04-15T09:27:32.000
Closed Date
2020-04-12T15:48:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFpTNAA1
Lat Location
(32.76675935786542000,-96.71401463780893000)
20-00503246
Service Request Number: 20-00503246 • Address: 2037 SHORTAL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00503246
Address
2037 SHORTAL DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:32:30.000
Update Date
2020-05-14T18:15:15.000
Closed Date
2020-05-14T16:32:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCaYsAAL
Lat Location
(32.74768722247261000,-96.68457458975360000)
20-00232517
Service Request Number: 20-00232517 • Address: 2912 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00232517
Address
2912 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-06T10:57:46.000
Update Date
2020-03-19T11:17:06.000
Closed Date
2020-03-06T10:57:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnKW1AAN
Lat Location
(32.71111268241342000,-96.83104717271934000)
20-00274423
Service Request Number: 20-00274423 • Address: 6616 GLENHURST DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00274423
Address
6616 GLENHURST DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:53:29.000
Update Date
2020-03-19T11:01:47.000
Closed Date
2020-03-17T14:53:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5SO7AAN
Lat Location
(32.94117348381335000,-96.79203202413477000)
20-00276824
Service Request Number: 20-00276824 • Address: 1961 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276824
Address
1961 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:31:34.000
Update Date
2020-03-19T11:01:15.000
Closed Date
2020-03-18T09:31:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5XbtAAF
Lat Location
(32.78346463585566500,-96.85237455189922000)
20-00281797
Service Request Number: 20-00281797 • Address: 5742 MILLAR DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00281797
Address
5742 MILLAR DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:30:06.000
Update Date
2020-03-19T11:39:40.000
Closed Date
2020-03-19T10:30:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5ha2AAB
Lat Location
(32.69993195047892000,-96.92135943798993000)
20-00281806
Service Request Number: 20-00281806 • Address: 3600 SHORECREST DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00281806
Address
3600 SHORECREST DR, DALLAS, TX, 75235
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:31:54.000
Update Date
2020-03-19T11:21:35.000
Closed Date
2020-03-19T10:31:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5hboAAB
Lat Location
(32.85823431244896000,-96.85751031738012000)
20-00279696
Service Request Number: 20-00279696 • Address: 1911 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00279696
Address
1911 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:34:14.000
Update Date
2020-03-19T11:22:57.000
Closed Date
2020-03-18T15:34:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cgoAAB
Lat Location
(32.77044173049273500,-96.85613524779191000)
20-00274158
Service Request Number: 20-00274158 • Address: 818 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00274158
Address
818 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:21:39.000
Update Date
2020-03-19T11:02:21.000
Closed Date
2020-03-17T14:21:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Rw8AAF
Lat Location
(32.78460797343707600,-96.83648361505185000)
20-00591597
Service Request Number: 20-00591597 • Address: 1000 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00591597
Address
1000 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:13:30.000
Update Date
2020-06-15T14:29:15.000
Closed Date
2020-06-08T11:13:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvybCAAR
Lat Location
(32.72913651369118000,-96.67856192476677000)
19-01403788
Service Request Number: 19-01403788 • Address: 5424 BLACKHAWK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01403788
Address
5424 BLACKHAWK DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Dumping - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-16T00:59:00.000
Status
Closed
Created Date
2019-12-05T17:20:07.000
Update Date
2020-03-19T11:32:23.000
Closed Date
2019-12-05T17:20:07.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OeUsuAAF
Lat Location
(32.76723469455162000,-96.90636923556384000)
20-00374803
Service Request Number: 20-00374803 • Address: 5129 S DENLEY DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00374803
Address
5129 S DENLEY DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:12:39.000
Update Date
2020-04-15T08:32:16.000
Closed Date
2020-04-13T11:12:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtLhAAL
Lat Location
(32.68506281630999400,-96.79065383510925000)
20-00613816
Service Request Number: 20-00613816 • Address: 2107 N HENDERSON AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00613816
Address
2107 N HENDERSON AVE, DALLAS, TX, 75206
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-13T22:32:52.000
Update Date
2020-06-15T14:03:04.000
Closed Date
2020-06-13T22:32:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwshJAAR
Lat Location
(32.81275681300956400,-96.77618789124340000)
20-00030625
Service Request Number: 20-00030625 • Address: 3418 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00030625
Address
3418 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-10T12:06:19.000
Update Date
2020-03-19T11:02:24.000
Closed Date
2020-01-10T12:06:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0dEKAAZ
Lat Location
(32.70274199498232500,-96.81205086131665000)
20-00383730
Service Request Number: 20-00383730 • Address: 9291 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00383730
Address
9291 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T08:42:29.000
Update Date
2020-04-15T08:44:35.000
Closed Date
2020-04-15T08:42:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9ihAAD
Lat Location
(32.83117959046555000,-96.70554469098492000)
20-00280439
Service Request Number: 20-00280439 • Address: 1922 POLLARD ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00280439
Address
1922 POLLARD ST, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-01T23:59:00.000
Status
Closed
Created Date
2020-03-18T17:55:37.000
Update Date
2020-03-19T11:25:00.000
Closed Date
2020-03-18T17:55:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dvQAAR
Lat Location
(32.77165219426163000,-96.85053635379317000)
19-01457257
Service Request Number: 19-01457257 • Address: 6316 SILVERY MOON DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01457257
Address
6316 SILVERY MOON DR, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
Closed
Created Date
2019-12-20T20:00:55.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2019-12-20T20:00:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PyXADAA3
Lat Location
(32.67078111580583000,-96.80404166967507000)
20-00282205
Service Request Number: 20-00282205 • Address: 18900 MARSH LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00282205
Address
18900 MARSH LN, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:33:43.000
Update Date
2020-03-19T11:35:44.000
Closed Date
2020-03-19T11:33:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iOMAAZ
Lat Location
(33.00909573725192600,-96.85714253738782000)
20-00281500
Service Request Number: 20-00281500 • Address: 1412 BROOKHAVEN DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00281500
Address
1412 BROOKHAVEN DR, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:53:52.000
Update Date
2020-03-19T10:50:09.000
Closed Date
2020-03-19T09:53:52.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h17AAB
Lat Location
(32.73049373867602000,-96.82567188883564000)
20-00229827
Service Request Number: 20-00229827 • Address: 4504 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00229827
Address
4504 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T15:36:00.000
Update Date
2020-03-19T10:47:50.000
Closed Date
2020-03-05T15:36:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SoG2UAAV
Lat Location
(32.77644860621496000,-96.74442968530516000)
20-00280174
Service Request Number: 20-00280174 • Address: 826 GALLAGHER ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00280174
Address
826 GALLAGHER ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:41:49.000
Update Date
2020-03-19T11:02:41.000
Closed Date
2020-03-18T16:41:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dS4AAJ
Lat Location
(32.78460812570819000,-96.83659328555306000)
20-00271050
Service Request Number: 20-00271050 • Address: 3160 ST DOMINIC CIR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00271050
Address
3160 ST DOMINIC CIR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:20:52.000
Update Date
2020-03-19T11:32:25.000
Closed Date
2020-03-17T00:20:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LmHAAV
Lat Location
(32.70976817719812000,-96.87260645948487000)
20-00108559
Service Request Number: 20-00108559 • Address: 4603 JUNIUS ST, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00108559
Address
4603 JUNIUS ST, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-31T18:56:12.000
Update Date
2020-03-19T11:09:36.000
Closed Date
2020-01-31T18:56:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4hdJAAR
Lat Location
(32.79657268025842000,-96.77167528319949000)
20-00254974
Service Request Number: 20-00254974 • Address: SWISS AVE & N BEACON ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00254974
Address
SWISS AVE & N BEACON ST, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T08:45:38.000
Update Date
2020-03-19T11:23:09.000
Closed Date
2020-03-12T08:45:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4qyEAAR
Lat Location
(32.80731758291630500,-96.76345538623667000)
20-00547830
Service Request Number: 20-00547830 • Address: 11828 BROADMOOR DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00547830
Address
11828 BROADMOOR DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T09:15:51.000
Update Date
2020-09-09T15:33:01.000
Closed Date
2020-05-27T09:15:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEFTXAA5
Lat Location
(32.85901651681425000,-96.67649267403710000)
20-00383776
Service Request Number: 20-00383776 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00383776
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:51:14.000
Update Date
2020-04-15T08:54:30.000
Closed Date
2020-04-15T08:51:14.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG9oLAAT
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00175509
Service Request Number: 20-00175509 • Address: 5103 WATSON DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00175509
Address
5103 WATSON DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T10:49:52.000
Update Date
2020-06-15T13:43:21.000
Closed Date
2020-02-20T10:49:52.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlAjUAAV
Lat Location
(32.68809324389885000,-96.77506401785398000)
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