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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
19-01368178
Service Request Number: 19-01368178 • Address: 2627 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01368178
Address
2627 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-01-28T00:59:00.000
Status
Closed
Created Date
2019-11-25T13:50:55.000
Update Date
2020-03-19T11:35:05.000
Closed Date
2019-11-25T13:50:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OdIFUAA3
Lat Location
(32.71583213556623000,-96.80470425732034000)
20-00104061
Service Request Number: 20-00104061 • Address: 3495 CRESTVIEW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00104061
Address
3495 CRESTVIEW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Drainage Ditch Cleaning/Repairs - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-01-30T20:31:11.000
Update Date
2020-07-12T01:07:46.000
Closed Date
2020-01-30T20:31:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4XMXAA3
Lat Location
(32.82471174553969000,-96.82199120717840000)
20-00645801
Service Request Number: 20-00645801 • Address: 2524 BRIDAL WREATH LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00645801
Address
2524 BRIDAL WREATH LN, DALLAS, TX, 75233
City Council District
3
Department
Public Works
Service Request Type
Paving Street Resurface Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-09T23:59:00.000
Status
Closed
Created Date
2020-06-23T09:43:47.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-23T09:43:47.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VyChOAAV
Lat Location
(32.69603155691136000,-96.85934764879951000)
20-00374551
Service Request Number: 20-00374551 • Address: 1920 STOVALL DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00374551
Address
1920 STOVALL DR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:45:36.000
Update Date
2020-04-15T09:05:26.000
Closed Date
2020-04-13T10:45:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFswmAAD
Lat Location
(32.70689297447944500,-96.79874787076066000)
20-00913484
Service Request Number: 20-00913484 • Address: 506 S BEACON ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00913484
Address
506 S BEACON ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T14:32:07.000
Update Date
2020-09-09T15:25:48.000
Closed Date
2020-09-09T14:32:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo5h4AAB
Lat Location
(32.79862688032000000,-96.75293132936079000)
20-00276266
Service Request Number: 20-00276266 • Address: 2702 E 11TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00276266
Address
2702 E 11TH ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-08T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:01:52.000
Update Date
2020-03-19T11:02:49.000
Closed Date
2020-03-18T08:01:52.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WWKAA3
Lat Location
(32.74629963536078000,-96.78981137025545000)
20-00635476
Service Request Number: 20-00635476 • Address: 2714 APRIL HILL LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00635476
Address
2714 APRIL HILL LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-19T13:03:19.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-19T13:03:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxnGhAAJ
Lat Location
(33.00948324643775000,-96.86447337298178000)
20-00383961
Service Request Number: 20-00383961 • Address: HARRY HINES BLVD & RESEARCH ROW, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00383961
Address
HARRY HINES BLVD & RESEARCH ROW, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:15:36.000
Update Date
2020-04-15T09:23:10.000
Closed Date
2020-04-15T09:15:36.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TGA6jAAH
Lat Location
(32.83973520799129000,-96.86858227965364000)
20-00454292
Service Request Number: 20-00454292 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00454292
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-01T21:00:54.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-05-01T21:00:54.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAY1YAAX
Lat Location
(33.00638147827069000,-96.81189799945265000)
20-00765767
Service Request Number: 20-00765767 • Address: 1641 W PENTAGON PKWY, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00765767
Address
1641 W PENTAGON PKWY, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T19:04:40.000
Update Date
2020-07-29T08:16:55.000
Closed Date
2020-07-24T19:04:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xdd5IAAR
Lat Location
(32.70076979501785000,-96.84854348721616000)
20-00106178
Service Request Number: 20-00106178 • Address: 11110 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00106178
Address
11110 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-01-31T13:10:50.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-31T13:10:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4cwfAAB
Lat Location
(32.84706206542529000,-96.68570420429039000)
20-00607104
Service Request Number: 20-00607104 • Address: 2424 PARK ROW AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00607104
Address
2424 PARK ROW AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T15:36:14.000
Update Date
2020-06-15T14:34:43.000
Closed Date
2020-06-11T15:36:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vwd2VAAR
Lat Location
(32.76718350057521000,-96.77477135317878000)
20-00773624
Service Request Number: 20-00773624 • Address: PEAVY RD & GATEWAY LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00773624
Address
PEAVY RD & GATEWAY LN, DALLAS, TX, 75218
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-08-04T23:59:00.000
Status
Closed
Created Date
2020-07-28T08:58:14.000
Update Date
2020-07-29T07:53:55.000
Closed Date
2020-07-28T08:58:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeAQ9AAN
Lat Location
(32.84333074151863000,-96.70175210334475000)
20-00281502
Service Request Number: 20-00281502 • Address: 5115 CLEVELAND RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281502
Address
5115 CLEVELAND RD, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:54:06.000
Update Date
2020-03-19T11:28:36.000
Closed Date
2020-03-19T09:54:06.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gzWAAR
Lat Location
(32.64140336272305000,-96.73649542987657000)
20-00165249
Service Request Number: 20-00165249 • Address: 2737 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00165249
Address
2737 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-02-18T10:16:58.000
Update Date
2020-03-19T11:29:32.000
Closed Date
2020-02-18T10:16:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkkQwAAJ
Lat Location
(32.89531756875468000,-96.88472472966131000)
20-00281582
Service Request Number: 20-00281582 • Address: RIVERFRONT ACRD & WOODALL RODGERS FWY EB, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00281582
Address
RIVERFRONT ACRD & WOODALL RODGERS FWY EB, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:01:55.000
Update Date
2020-03-19T10:59:35.000
Closed Date
2020-03-19T10:01:55.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h9kAAB
Lat Location
(32.78073898439899000,-96.81976589292022000)
20-00271437
Service Request Number: 20-00271437 • Address: 644 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00271437
Address
644 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:42:18.000
Update Date
2020-03-19T10:42:10.000
Closed Date
2020-03-17T08:42:18.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5NECAA3
Lat Location
(32.77606797291011000,-96.79805545937911000)
20-00019782
Service Request Number: 20-00019782 • Address: 3711 HAVANA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00019782
Address
3711 HAVANA ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-01-10T00:59:00.000
Status
Closed
Created Date
2020-01-07T16:25:41.000
Update Date
2020-03-19T11:40:07.000
Closed Date
2020-01-07T16:25:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0CWoAAN
Lat Location
(32.76530855162285000,-96.76049464876202000)
20-00278201
Service Request Number: 20-00278201 • Address: 17905 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00278201
Address
17905 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T12:12:05.000
Update Date
2020-03-19T11:28:32.000
Closed Date
2020-03-18T12:12:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ZvcAAF
Lat Location
(32.99319357021356000,-96.77685712441651000)
20-00101295
Service Request Number: 20-00101295 • Address: 2528 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00101295
Address
2528 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T12:31:54.000
Update Date
2020-03-19T10:51:46.000
Closed Date
2020-01-30T12:31:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4RdwAAF
Lat Location
(32.84180236229855000,-96.67035369502386000)
20-00278764
Service Request Number: 20-00278764 • Address: 3918 KOLLOCH DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00278764
Address
3918 KOLLOCH DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T13:32:35.000
Update Date
2020-03-19T10:56:42.000
Closed Date
2020-03-18T13:32:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5aspAAB
Lat Location
(32.71766123033279400,-96.76308982192510000)
20-00280017
Service Request Number: 20-00280017 • Address: 4343 GANNON LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00280017
Address
4343 GANNON LN, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-18T16:17:34.000
Update Date
2020-03-19T11:17:22.000
Closed Date
2020-03-18T16:17:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dBsAAJ
Lat Location
(32.65665779827328000,-96.89010922254780000)
20-00256736
Service Request Number: 20-00256736 • Address: 9005 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00256736
Address
9005 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:06:47.000
Update Date
2020-03-19T10:41:48.000
Closed Date
2020-03-12T12:06:47.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4u90AAB
Lat Location
(32.74881202213208600,-96.66872305409952000)
20-00501416
Service Request Number: 20-00501416 • Address: AMBERTON PKWY & GREENVILLE AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00501416
Address
AMBERTON PKWY & GREENVILLE AVE, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:55:06.000
Update Date
2020-05-14T17:55:49.000
Closed Date
2020-05-14T12:55:06.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCX6OAAX
Lat Location
(32.91965140860000400,-96.74201434574769000)
20-00281864
Service Request Number: 20-00281864 • Address: 8627 FILES ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281864
Address
8627 FILES ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:38:52.000
Update Date
2020-03-19T10:41:49.000
Closed Date
2020-03-19T10:38:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hcYAAR
Lat Location
(32.72817575752255000,-96.67189535349605000)
20-00281530
Service Request Number: 20-00281530 • Address: BRYAN ST & N PEAK ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00281530
Address
BRYAN ST & N PEAK ST, DALLAS, TX, 75204
City Council District
2
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:57:27.000
Update Date
2020-03-19T10:56:23.000
Closed Date
2020-03-19T09:57:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h4BAAR
Lat Location
(32.79893806657409500,-96.77942289876660000)
20-00760924
Service Request Number: 20-00760924 • Address: 6603 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00760924
Address
6603 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-23T15:16:21.000
Update Date
2020-09-09T15:24:51.000
Closed Date
2020-07-23T15:16:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XdIIvAAN
Lat Location
(32.77580881921693400,-96.70544392392077000)
20-00276227
Service Request Number: 20-00276227 • Address: 3222 CHIHUAHUA ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276227
Address
3222 CHIHUAHUA ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:43:32.000
Update Date
2020-03-19T11:00:36.000
Closed Date
2020-03-18T07:43:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WNNAA3
Lat Location
(32.78108196922670500,-96.84557772182260000)
20-00617622
Service Request Number: 20-00617622 • Address: 3422 BURLINGDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00617622
Address
3422 BURLINGDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-15T11:14:10.000
Update Date
2020-06-15T13:48:02.000
Closed Date
2020-06-15T11:14:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx2RkAAJ
Lat Location
(32.73682530124780500,-96.87635791471420000)
20-00281882
Service Request Number: 20-00281882 • Address: 160 SPELT LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00281882
Address
160 SPELT LN, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T10:41:01.000
Update Date
2020-03-19T10:55:22.000
Closed Date
2020-03-19T10:41:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5hhYAAR
Lat Location
(32.65111826903227000,-96.82044082521003000)
20-00905819
Service Request Number: 20-00905819 • Address: 6921 GATERIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00905819
Address
6921 GATERIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-07T19:25:58.000
Update Date
2020-09-09T15:13:05.000
Closed Date
2020-09-07T19:25:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnagPAAR
Lat Location
(32.94575600497131000,-96.78540661423027000)
20-00281877
Service Request Number: 20-00281877 • Address: 2016 W ILLINOIS AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00281877
Address
2016 W ILLINOIS AVE, DALLAS, TX, 75224
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:40:19.000
Update Date
2020-03-19T10:40:26.000
Closed Date
2020-03-19T10:40:19.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5hjYAAR
Lat Location
(32.72018173398120000,-96.85321359243190000)
20-00276258
Service Request Number: 20-00276258 • Address: 17909 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00276258
Address
17909 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T07:58:57.000
Update Date
2020-03-19T11:10:36.000
Closed Date
2020-03-18T07:58:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5WT6AAN
Lat Location
(32.99315333771095000,-96.77661033241210000)
20-00282130
Service Request Number: 20-00282130 • Address: 4875 SUNNYVALE ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00282130
Address
4875 SUNNYVALE ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:25:24.000
Update Date
2020-03-19T11:30:31.000
Closed Date
2020-03-19T11:25:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iGcAAJ
Lat Location
(32.69507982740730500,-96.77262107708546000)
20-00128371
Service Request Number: 20-00128371 • Address: 2939 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00128371
Address
2939 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T00:16:53.000
Update Date
2020-03-19T11:31:05.000
Closed Date
2020-02-07T00:16:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5UiOAAV
Lat Location
(32.81017416716387000,-96.68463351868475000)
20-00251599
Service Request Number: 20-00251599 • Address: 1121 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00251599
Address
1121 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:48:37.000
Update Date
2020-04-29T16:11:22.000
Closed Date
2020-03-11T11:48:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4jikAAB
Lat Location
(32.73151933132400000,-96.67868580850872000)
20-00039391
Service Request Number: 20-00039391 • Address: 7216 HAVERFORD DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00039391
Address
7216 HAVERFORD DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-13T16:14:49.000
Update Date
2020-04-29T15:47:39.000
Closed Date
2020-01-13T16:14:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q15FkAAJ
Lat Location
(32.85146965646947000,-96.73882504036159000)
20-00378509
Service Request Number: 20-00378509 • Address: 2554 POINCIANA PL, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00378509
Address
2554 POINCIANA PL, DALLAS, TX, 75212
City Council District
6
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-14T01:54:17.000
Update Date
2020-04-15T09:22:31.000
Closed Date
2020-04-14T01:54:17.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFziSAAT
Lat Location
(32.79215224807477000,-96.86334595993686000)
20-00383787
Service Request Number: 20-00383787 • Address: 4770 VISTA WOOD BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00383787
Address
4770 VISTA WOOD BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:53:26.000
Update Date
2020-04-15T09:04:01.000
Closed Date
2020-04-15T08:53:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9pxAAD
Lat Location
(32.68638311579520000,-96.82573666385042000)
19-01189137
Service Request Number: 19-01189137 • Address: 11900 KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01189137
Address
11900 KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
No Building Permit - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-19T00:59:00.000
Status
Closed
Created Date
2019-10-07T09:56:47.000
Update Date
2020-03-19T11:21:17.000
Closed Date
2019-10-07T09:56:47.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4giIAAR
Lat Location
(32.68159894702492000,-96.62375455186445000)
20-00766645
Service Request Number: 20-00766645 • Address: 5809 FOREST LN, DALLAS • City Council District: 13
Service Request Number
20-00766645
Address
5809 FOREST LN, DALLAS
City Council District
13
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-04T23:59:00.000
Status
Closed
Created Date
2020-07-25T12:15:01.000
Update Date
2020-07-29T08:13:09.000
Closed Date
2020-07-25T12:15:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdffKAAR
Lat Location
(32.90993973123045000,-96.80856343115916000)
20-00182654
Service Request Number: 20-00182654 • Address: 822 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00182654
Address
822 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-10T23:59:00.000
Status
Closed
Created Date
2020-02-21T16:03:57.000
Update Date
2020-03-19T10:46:52.000
Closed Date
2020-02-21T16:03:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlS16AAF
Lat Location
(32.73890065673718000,-96.79370354718324000)
20-00276314
Service Request Number: 20-00276314 • Address: 17901 CARROLLWOOD DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00276314
Address
17901 CARROLLWOOD DR, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T08:14:19.000
Update Date
2020-03-19T11:12:21.000
Closed Date
2020-03-18T08:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5WdBAAV
Lat Location
(32.99323380222736000,-96.77710391664522000)
20-00617202
Service Request Number: 20-00617202 • Address: 7243 GRADY NIBLO RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00617202
Address
7243 GRADY NIBLO RD, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:48:35.000
Update Date
2020-06-15T14:28:00.000
Closed Date
2020-06-15T12:48:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx1P5AAJ
Lat Location
(32.68955400404044600,-96.95399442770177000)
20-00279122
Service Request Number: 20-00279122 • Address: 1936 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00279122
Address
1936 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T14:22:23.000
Update Date
2020-03-19T11:01:55.000
Closed Date
2020-03-18T14:22:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5berAAB
Lat Location
(32.78335228459249000,-96.85174010759461000)
20-00495767
Service Request Number: 20-00495767 • Address: 911 CORDOVA ST, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00495767
Address
911 CORDOVA ST, DALLAS, TX, 75223
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T11:49:48.000
Update Date
2020-05-14T18:25:28.000
Closed Date
2020-05-13T11:49:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCKbNAAX
Lat Location
(32.80261513468340000,-96.74227342710883000)
20-00773179
Service Request Number: 20-00773179 • Address: 2715 YELLOW JASMINE LN, DALLAS • City Council District: 6
Service Request Number
20-00773179
Address
2715 YELLOW JASMINE LN, DALLAS
City Council District
6
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T06:22:36.000
Update Date
2020-07-29T08:03:42.000
Closed Date
2020-07-28T06:22:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xe898AAB
Lat Location
(32.77657622968257000,-96.84067991867322000)
20-00184921
Service Request Number: 20-00184921 • Address: ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00184921
Address
ROYAL LN & N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-22T14:52:35.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-02-22T14:52:35.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000RlWVhAAN
Lat Location
(32.89874147422858000,-96.76921297911888000)
20-00353784
Service Request Number: 20-00353784 • Address: 8430 CRAIGHILL AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00353784
Address
8430 CRAIGHILL AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-07T12:59:28.000
Update Date
2020-04-15T09:03:58.000
Closed Date
2020-04-07T12:59:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFIYzAAP
Lat Location
(32.85398634081247600,-96.84353184940836000)
20-00417295
Service Request Number: 20-00417295 • Address: 5441 DRUID LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00417295
Address
5441 DRUID LN, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-23T08:22:22.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-23T08:22:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCgkDAAT
Lat Location
(32.84838776993065000,-96.81802017705726000)
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