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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00383937
Service Request Number: 20-00383937 • Address: 13343 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00383937
Address
13343 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:13:19.000
Update Date
2020-04-15T09:37:08.000
Closed Date
2020-04-15T09:13:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGA4dAAH
Lat Location
(32.92947896870670400,-96.80369963331525000)
20-00232246
Service Request Number: 20-00232246 • Address: 603 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00232246
Address
603 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-06T10:27:43.000
Update Date
2020-03-19T11:09:43.000
Closed Date
2020-03-06T10:27:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnK74AAF
Lat Location
(32.70667765913749000,-96.83371880026102000)
20-00190146
Service Request Number: 20-00190146 • Address: 1019 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00190146
Address
1019 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-02-24T16:29:12.000
Update Date
2020-03-19T10:58:19.000
Closed Date
2020-02-24T16:29:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RljQVAAZ
Lat Location
(32.75575503011463000,-96.84156012447644000)
20-00026031
Service Request Number: 20-00026031 • Address: 10315 LIBBY LN, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00026031
Address
10315 LIBBY LN, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T10:54:23.000
Update Date
2020-03-19T11:35:06.000
Closed Date
2020-01-09T10:54:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0SM4AAN
Lat Location
(32.83540190575818000,-96.66100379594396000)
20-00270745
Service Request Number: 20-00270745 • Address: 13629 SPRING GROVE AVE, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00270745
Address
13629 SPRING GROVE AVE, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:35:30.000
Update Date
2020-03-19T10:50:48.000
Closed Date
2020-03-16T18:35:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5KzoAAF
Lat Location
(32.93417026462771000,-96.77387386188896000)
20-00636766
Service Request Number: 20-00636766 • Address: 4912 RIVER OAKS RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00636766
Address
4912 RIVER OAKS RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-19T16:02:58.000
Update Date
2020-07-12T01:07:37.000
Closed Date
2020-06-19T16:02:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxpynAAB
Lat Location
(32.69745366743439500,-96.73997926219334000)
20-00239673
Service Request Number: 20-00239673 • Address: 6708 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00239673
Address
6708 GREAT TRINITY FOREST WAY, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T09:09:28.000
Update Date
2020-03-19T11:30:09.000
Closed Date
2020-03-09T09:09:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4Ly8AAF
Lat Location
(32.71270183065474000,-96.70584131135526000)
20-00379720
Service Request Number: 20-00379720 • Address: 4636 BLACK ROCK DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379720
Address
4636 BLACK ROCK DR, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:38:51.000
Update Date
2020-04-15T08:49:52.000
Closed Date
2020-04-14T10:38:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2TFAA1
Lat Location
(32.72285121639691000,-96.89872476554568000)
20-00502767
Service Request Number: 20-00502767 • Address: 3546 JUBILEE TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00502767
Address
3546 JUBILEE TRL, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:34:42.000
Update Date
2020-05-14T18:12:01.000
Closed Date
2020-05-14T15:34:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCZviAAH
Lat Location
(32.90037636917942000,-96.85972448535271000)
20-00004079
Service Request Number: 20-00004079 • Address: 4526 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00004079
Address
4526 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:44:06.000
Update Date
2020-03-19T11:16:50.000
Closed Date
2020-01-02T15:44:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzeGQAAZ
Lat Location
(32.77652249712583000,-96.74422103551107000)
20-00373849
Service Request Number: 20-00373849 • Address: 2939 SEEVERS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00373849
Address
2939 SEEVERS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:25:52.000
Update Date
2020-04-15T08:53:03.000
Closed Date
2020-04-13T09:25:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrnKAAT
Lat Location
(32.71067693337307000,-96.82185137946519000)
20-00175394
Service Request Number: 20-00175394 • Address: 1316 MACAW CT, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00175394
Address
1316 MACAW CT, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T10:38:11.000
Update Date
2020-03-19T10:46:43.000
Closed Date
2020-02-20T10:38:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlATgAAN
Lat Location
(32.73160505770207000,-96.98841283448579000)
20-00502537
Service Request Number: 20-00502537 • Address: CHATHAM SQUARE CT & CHATHAM SQ, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00502537
Address
CHATHAM SQUARE CT & CHATHAM SQ, DALLAS, TX, 75227
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T15:12:43.000
Update Date
2020-05-14T17:58:57.000
Closed Date
2020-05-14T15:12:43.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZYPAA5
Lat Location
(32.75024947408983000,-96.64721916213882000)
20-00501870
Service Request Number: 20-00501870 • Address: 5150 MARK TRAIL WAY, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00501870
Address
5150 MARK TRAIL WAY, DALLAS, TX, 75232
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:54:11.000
Update Date
2020-05-14T18:18:26.000
Closed Date
2020-05-14T13:54:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXxTAAX
Lat Location
(32.68366192243425400,-96.85530650797084000)
20-00218788
Service Request Number: 20-00218788 • Address: 419 MONTE VISTA DR, DALLAS, TX, 75223 • City Council District: 14
Service Request Number
20-00218788
Address
419 MONTE VISTA DR, DALLAS, TX, 75223
City Council District
14
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T10:51:04.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-03-03T10:51:04.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnnCrAAJ
Lat Location
(32.80727365228220000,-96.74457508695951000)
20-00213503
Service Request Number: 20-00213503 • Address: 325 S ACRES DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00213503
Address
325 S ACRES DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T09:37:15.000
Update Date
2020-03-19T11:12:55.000
Closed Date
2020-03-02T09:37:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnaH5AAJ
Lat Location
(32.70811830507470600,-96.63934155126763000)
20-00879640
Service Request Number: 20-00879640 • Address: 6351 LATTA ST, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00879640
Address
6351 LATTA ST, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-28T18:51:45.000
Update Date
2020-09-09T15:22:00.000
Closed Date
2020-08-28T18:51:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YjXgNAAV
Lat Location
(32.76610273656401500,-96.71237536495131000)
19-01287901
Service Request Number: 19-01287901 • Address: 3333 MARVIN D LOVE FWY SB, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01287901
Address
3333 MARVIN D LOVE FWY SB, DALLAS, TX, 75224
City Council District
4
Department
Public Works
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-10T00:59:00.000
Status
Closed
Created Date
2019-11-04T10:26:19.000
Update Date
2020-07-12T01:08:10.000
Closed Date
2019-11-04T10:26:19.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NvIDLAA3
Lat Location
(32.70336831537483000,-96.83390869386308000)
20-00383889
Service Request Number: 20-00383889 • Address: 4787 VISTA WOOD BLVD, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00383889
Address
4787 VISTA WOOD BLVD, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:07:22.000
Update Date
2020-04-15T09:12:43.000
Closed Date
2020-04-15T09:07:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9qhAAD
Lat Location
(32.68607964930589600,-96.82578992981303000)
19-01247939
Service Request Number: 19-01247939 • Address: 1267 WHISPERING TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01247939
Address
1267 WHISPERING TRL, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-30T23:59:00.000
Status
Closed
Created Date
2019-10-23T09:48:38.000
Update Date
2020-07-12T01:08:05.000
Closed Date
2019-10-23T09:48:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NaFmXAAV
Lat Location
(32.67877315362262000,-96.80359713086370000)
20-00213066
Service Request Number: 20-00213066 • Address: 3113 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00213066
Address
3113 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-01T23:00:32.000
Update Date
2020-03-19T10:43:11.000
Closed Date
2020-03-01T23:00:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnYPqAAN
Lat Location
(32.70733112157644500,-96.81091068981159000)
19-01473647
Service Request Number: 19-01473647 • Address: 8585 FREEPORT DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01473647
Address
8585 FREEPORT DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-07T00:59:00.000
Status
Closed
Created Date
2019-12-27T12:58:22.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2019-12-27T12:58:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Pz4B5AAJ
Lat Location
(32.81130422892422000,-96.67705016017416000)
20-00243702
Service Request Number: 20-00243702 • Address: 2824 ST BERNARD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00243702
Address
2824 ST BERNARD DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T16:23:47.000
Update Date
2020-03-19T11:17:09.000
Closed Date
2020-03-09T16:23:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4SsgAAF
Lat Location
(32.71264797073396000,-96.86698775506973000)
20-00281733
Service Request Number: 20-00281733 • Address: 11710 GARDEN GROVE DR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00281733
Address
11710 GARDEN GROVE DR, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:22:09.000
Update Date
2020-03-19T11:28:49.000
Closed Date
2020-03-19T10:22:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5hSDAAZ
Lat Location
(32.70103525942693000,-96.60752011687838000)
20-00282108
Service Request Number: 20-00282108 • Address: 10301 WHITE ELM RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00282108
Address
10301 WHITE ELM RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Wheel Chair Ramp/Curb Cuts - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-07T15:01:32.000
Update Date
2020-03-19T11:22:38.000
Closed Date
2020-03-07T15:01:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5iERAAZ
Lat Location
(32.91610679884196600,-96.70619912611853000)
20-00244340
Service Request Number: 20-00244340 • Address: 1429 TEMPLECLIFF DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00244340
Address
1429 TEMPLECLIFF DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T19:32:04.000
Update Date
2020-03-19T10:57:05.000
Closed Date
2020-03-09T19:32:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4U3GAAV
Lat Location
(32.73737138583554400,-96.70384154845777000)
20-00383694
Service Request Number: 20-00383694 • Address: 667 N COCKRELL HILL RD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00383694
Address
667 N COCKRELL HILL RD, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:35:15.000
Update Date
2020-04-15T08:37:12.000
Closed Date
2020-04-15T08:35:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9eBAAT
Lat Location
(32.75002974711725000,-96.89148869859002000)
20-00358580
Service Request Number: 20-00358580 • Address: 9527 E LAKE HIGHLANDS DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00358580
Address
9527 E LAKE HIGHLANDS DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T12:16:14.000
Update Date
2020-04-15T08:44:36.000
Closed Date
2020-04-08T12:16:14.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFR20AAH
Lat Location
(32.84201371071577600,-96.70737556691856000)
20-00277101
Service Request Number: 20-00277101 • Address: 9251 CHURCH RD, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00277101
Address
9251 CHURCH RD, DALLAS, TX, 75231
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T10:03:05.000
Update Date
2020-03-19T11:22:50.000
Closed Date
2020-03-18T10:03:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Y6wAAF
Lat Location
(32.88608031648468000,-96.73177939608996000)
20-00495470
Service Request Number: 20-00495470 • Address: 5211 ALTON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00495470
Address
5211 ALTON AVE, DALLAS, TX, 75214
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T11:21:37.000
Update Date
2020-05-14T18:15:32.000
Closed Date
2020-05-13T11:21:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCK3GAAX
Lat Location
(32.79604991812711000,-96.75858630094615000)
20-00185551
Service Request Number: 20-00185551 • Address: 7618 WOODTHRUSH DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00185551
Address
7618 WOODTHRUSH DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-25T23:59:00.000
Status
Closed
Created Date
2020-02-23T00:54:01.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-23T00:54:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlXekAAF
Lat Location
(32.88901820640428000,-96.77586315296575000)
20-00339229
Service Request Number: 20-00339229 • Address: 1115 FRANWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00339229
Address
1115 FRANWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-03T23:59:00.000
Status
Closed
Created Date
2020-04-02T20:57:05.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-02T20:57:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TEqKnAAL
Lat Location
(32.73043064258786000,-96.69024419551333000)
20-00270868
Service Request Number: 20-00270868 • Address: 2912 ROCKFORD DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00270868
Address
2912 ROCKFORD DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T20:00:15.000
Update Date
2020-03-19T10:55:34.000
Closed Date
2020-03-16T20:00:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LGkAAN
Lat Location
(32.72231158529590500,-96.86908114975802000)
20-00649077
Service Request Number: 20-00649077 • Address: 2908 FALLS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00649077
Address
2908 FALLS DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-23T16:28:58.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-23T16:28:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyJwgAAF
Lat Location
(32.72628449813367000,-96.86900167937628000)
20-00383870
Service Request Number: 20-00383870 • Address: 5962 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00383870
Address
5962 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:04:05.000
Update Date
2020-04-15T09:07:19.000
Closed Date
2020-04-15T09:04:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9yuAAD
Lat Location
(32.86544240120549000,-96.80565077793366000)
20-00534762
Service Request Number: 20-00534762 • Address: 7526 HAZEL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00534762
Address
7526 HAZEL RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-23T23:59:00.000
Status
Closed
Created Date
2020-05-22T11:46:24.000
Update Date
2020-05-22T12:51:20.000
Closed Date
2020-05-22T11:46:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDmNqAAL
Lat Location
(32.73009887718749000,-96.69295246206757000)
20-00532259
Service Request Number: 20-00532259 • Address: BELMAR CT & GIBBONS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00532259
Address
BELMAR CT & GIBBONS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-21T16:21:30.000
Update Date
2020-05-22T11:11:55.000
Closed Date
2020-05-21T16:21:30.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDg8rAAD
Lat Location
(32.99913790612232000,-96.83306718582534000)
20-00905903
Service Request Number: 20-00905903 • Address: 7873 ALTO CARO DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00905903
Address
7873 ALTO CARO DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-07T22:05:34.000
Update Date
2020-09-09T15:24:26.000
Closed Date
2020-09-07T22:05:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ynb2XAAR
Lat Location
(32.96611066482925000,-96.76969556221485000)
20-00268295
Service Request Number: 20-00268295 • Address: 3427 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00268295
Address
3427 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:49:55.000
Update Date
2020-03-19T11:25:47.000
Closed Date
2020-03-16T12:49:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GwgAAF
Lat Location
(32.72559482116146500,-96.87635963197710000)
20-00906402
Service Request Number: 20-00906402 • Address: 7039 GATERIDGE DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00906402
Address
7039 GATERIDGE DR, DALLAS, TX, 75254
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-08T08:51:53.000
Update Date
2020-09-09T14:50:08.000
Closed Date
2020-09-08T08:51:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YneZRAAZ
Lat Location
(32.94575216176147600,-96.78322976362924000)
20-00272671
Service Request Number: 20-00272671 • Address: 856 GALLANT FOX DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00272671
Address
856 GALLANT FOX DR, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:11:08.000
Update Date
2020-03-19T10:53:53.000
Closed Date
2020-03-17T11:11:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PM3AAN
Lat Location
(32.73838771419469400,-96.92842243618020000)
20-00142508
Service Request Number: 20-00142508 • Address: 3104 DARBY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00142508
Address
3104 DARBY DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-11T12:22:18.000
Update Date
2020-03-19T11:14:52.000
Closed Date
2020-02-11T12:22:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RjtBeAAJ
Lat Location
(32.76431009824356000,-96.67128874680256000)
20-00282128
Service Request Number: 20-00282128 • Address: HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00282128
Address
HARRY HINES BLVD & W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-02T11:25:16.000
Status
Closed
Created Date
2020-03-19T11:25:16.000
Update Date
2020-03-19T11:31:02.000
Closed Date
2020-03-19T11:25:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iBEAAZ
Lat Location
(32.85849452526074000,-96.88099569126399000)
20-00281572
Service Request Number: 20-00281572 • Address: W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00281572
Address
W KIEST BLVD & S WESTMORELAND RD, DALLAS, TX, 75233
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:00:54.000
Update Date
2020-03-19T10:57:02.000
Closed Date
2020-03-19T10:00:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h8SAAR
Lat Location
(32.70563309996830000,-96.87520910898354000)
20-00128734
Service Request Number: 20-00128734 • Address: VOSS RD & HIGH STAR LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00128734
Address
VOSS RD & HIGH STAR LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-07T09:36:09.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-07T09:36:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5WgeAAF
Lat Location
(32.99185570965589400,-96.83891992797832000)
19-01281313
Service Request Number: 19-01281313 • Address: 3007 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01281313
Address
3007 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-11-01T10:03:34.000
Update Date
2020-03-19T11:01:11.000
Closed Date
2019-11-01T10:03:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Nv5WyAAJ
Lat Location
(32.71057512341910000,-96.80504759955498000)
20-00280966
Service Request Number: 20-00280966 • Address: 1210 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00280966
Address
1210 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:29:49.000
Update Date
2020-03-19T11:20:27.000
Closed Date
2020-03-19T08:29:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fxYAAR
Lat Location
(32.72594116872871000,-96.80711334208397000)
20-00275587
Service Request Number: 20-00275587 • Address: 4520 VIA JAMES JACOB, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00275587
Address
4520 VIA JAMES JACOB, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:25:40.000
Update Date
2020-03-19T10:54:24.000
Closed Date
2020-03-17T17:25:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UD6AAN
Lat Location
(32.73747623412969400,-96.89530535362897000)
20-00280941
Service Request Number: 20-00280941 • Address: LUNA RD & BLUEBANK RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00280941
Address
LUNA RD & BLUEBANK RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-19T08:24:16.000
Update Date
2020-03-19T11:10:57.000
Closed Date
2020-03-19T08:24:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5fuAAAR
Lat Location
(32.89249013516674000,-96.91868665152141000)
20-00266796
Service Request Number: 20-00266796 • Address: 4037 POINSETTIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00266796
Address
4037 POINSETTIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:41:18.000
Update Date
2020-03-19T11:27:51.000
Closed Date
2020-03-16T09:41:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EKGAA3
Lat Location
(32.72446005744857400,-96.88578577519726000)
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