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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00004011
Service Request Number: 20-00004011 • Address: 4527 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00004011
Address
4527 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:34:37.000
Update Date
2020-03-19T11:29:24.000
Closed Date
2020-01-02T15:34:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pze8WAAR
Lat Location
(32.77670534935483000,-96.74446397388768000)
20-00272926
Service Request Number: 20-00272926 • Address: 9028 GREEN OAKS CIR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00272926
Address
9028 GREEN OAKS CIR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:44:02.000
Update Date
2020-03-19T10:42:18.000
Closed Date
2020-03-17T11:44:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Po2AAF
Lat Location
(32.89877649603964500,-96.74943182394243000)
20-00282197
Service Request Number: 20-00282197 • Address: 9830 HILLCREST RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00282197
Address
9830 HILLCREST RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-03-19T10:29:32.000
Update Date
2020-03-19T11:33:14.000
Closed Date
2020-03-19T10:29:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5iNnAAJ
Lat Location
(32.88145400524095400,-96.78661554511046000)
20-00273456
Service Request Number: 20-00273456 • Address: 1731 SMOKE TREE LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00273456
Address
1731 SMOKE TREE LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:50:36.000
Update Date
2020-03-19T11:32:38.000
Closed Date
2020-03-17T12:50:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QesAAF
Lat Location
(32.68741109432602000,-96.61052370000839000)
20-00175541
Service Request Number: 20-00175541 • Address: 1312 MACAW CT, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00175541
Address
1312 MACAW CT, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T10:53:11.000
Update Date
2020-03-19T10:58:44.000
Closed Date
2020-02-20T10:53:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlAnbAAF
Lat Location
(32.73159456877221000,-96.98844542192855000)
20-00273579
Service Request Number: 20-00273579 • Address: 1312 E CANTERBURY CT, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00273579
Address
1312 E CANTERBURY CT, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:09:20.000
Update Date
2020-03-19T11:15:06.000
Closed Date
2020-03-17T13:09:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5QxUAAV
Lat Location
(32.76162963536076000,-96.84018847047759000)
19-01233247
Service Request Number: 19-01233247 • Address: 914 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01233247
Address
914 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
No House Number - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-11T00:59:00.000
Status
Closed
Created Date
2019-10-18T14:38:05.000
Update Date
2020-03-19T11:12:38.000
Closed Date
2019-10-18T14:38:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NXhpUAAT
Lat Location
(32.75415890390468000,-96.84135506442448000)
20-00019602
Service Request Number: 20-00019602 • Address: 2241 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00019602
Address
2241 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-07T15:59:09.000
Update Date
2020-03-19T10:59:22.000
Closed Date
2020-01-07T15:59:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0C91AAF
Lat Location
(32.75882156341537000,-96.76800986780889000)
20-00275818
Service Request Number: 20-00275818 • Address: 2203 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275818
Address
2203 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:26:50.000
Update Date
2020-03-19T10:57:41.000
Closed Date
2020-03-17T19:26:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UhVAAV
Lat Location
(32.79269785645480000,-96.85748623425225000)
20-00142391
Service Request Number: 20-00142391 • Address: 3103 DARBY DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00142391
Address
3103 DARBY DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-11T12:08:53.000
Update Date
2020-03-19T11:11:25.000
Closed Date
2020-02-11T12:08:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RjsvWAAR
Lat Location
(32.76430054313660600,-96.67141887778433000)
20-00503631
Service Request Number: 20-00503631 • Address: 12616 RIALTO DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00503631
Address
12616 RIALTO DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:56:14.000
Update Date
2020-05-14T18:52:30.000
Closed Date
2020-05-14T17:56:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbf3AAD
Lat Location
(32.92061974021307000,-96.75909323117773000)
19-01366766
Service Request Number: 19-01366766 • Address: 14023 HIGHMARK SQ, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
19-01366766
Address
14023 HIGHMARK SQ, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-25T11:06:48.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2019-11-25T11:06:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OdFk5AAF
Lat Location
(32.93998010603276000,-96.80308140162943000)
20-00361093
Service Request Number: 20-00361093 • Address: 3340 HEAVENLY WAY, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00361093
Address
3340 HEAVENLY WAY, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-11T18:05:25.000
Status
Closed
Created Date
2020-04-08T18:05:18.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-08T18:05:18.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TFV9lAAH
Lat Location
(32.65350501276624000,-96.86710687784610000)
19-01358739
Service Request Number: 19-01358739 • Address: 3104 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01358739
Address
3104 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-11-22T08:55:32.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-11-22T08:55:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcxJkAAJ
Lat Location
(32.87898699801631000,-96.87515979891181000)
20-00338034
Service Request Number: 20-00338034 • Address: 4039 ECHO GLEN DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00338034
Address
4039 ECHO GLEN DR, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-02T15:24:48.000
Update Date
2020-04-15T09:01:49.000
Closed Date
2020-04-02T15:24:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEoIGAA1
Lat Location
(32.91560337894702600,-96.84215952165820000)
19-01281277
Service Request Number: 19-01281277 • Address: 3039 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01281277
Address
3039 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-11-01T09:57:54.000
Update Date
2020-03-19T11:05:10.000
Closed Date
2019-11-01T09:57:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Nv5SmAAJ
Lat Location
(32.71008599372956000,-96.80475553992457000)
19-01327315
Service Request Number: 19-01327315 • Address: CANADA DR & N HAMPTON CONN W, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
19-01327315
Address
CANADA DR & N HAMPTON CONN W, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Street Lighting- New/Relocation - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed
Created Date
2019-11-13T18:42:55.000
Update Date
2020-07-12T01:09:00.000
Closed Date
2019-11-13T18:42:55.000
Outcome
Information Provided
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000ObtbnAAB
Lat Location
(32.79263830022660000,-96.85670468014506000)
19-01329554
Service Request Number: 19-01329554 • Address: 6800 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
19-01329554
Address
6800 MOUNTAIN CREEK PKWY, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-27T00:59:00.000
Status
Closed
Created Date
2019-11-14T13:09:14.000
Update Date
2020-03-19T11:14:35.000
Closed Date
2019-11-14T13:09:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObzD8AAJ
Lat Location
(32.64192049544690000,-96.95488521162599000)
20-00714633
Service Request Number: 20-00714633 • Address: 5931 WINTON ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00714633
Address
5931 WINTON ST, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-10T15:32:39.000
Update Date
2020-07-29T08:39:54.000
Closed Date
2020-07-10T15:32:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000WyETDAA3
Lat Location
(32.83567082966792000,-96.76520007266190000)
20-00279579
Service Request Number: 20-00279579 • Address: 820 HIGHLAND OAKS DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00279579
Address
820 HIGHLAND OAKS DR, DALLAS, TX, 75232
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T15:19:09.000
Update Date
2020-03-19T10:56:39.000
Closed Date
2020-03-18T15:19:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5cTfAAJ
Lat Location
(32.68978198633904000,-96.83555076083908000)
20-00276942
Service Request Number: 20-00276942 • Address: 1955 MORRIS ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276942
Address
1955 MORRIS ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T09:45:23.000
Update Date
2020-03-19T11:01:35.000
Closed Date
2020-03-18T09:45:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Xp7AAF
Lat Location
(32.78346403539856600,-96.85221579495314000)
20-00109207
Service Request Number: 20-00109207 • Address: DENNIS RD & ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00109207
Address
DENNIS RD & ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-01T11:48:27.000
Update Date
2020-03-19T11:05:27.000
Closed Date
2020-02-01T11:48:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4j4HAAR
Lat Location
(32.89510494812821400,-96.88142102049500000)
20-00277830
Service Request Number: 20-00277830 • Address: 16630 CLEARY CIR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00277830
Address
16630 CLEARY CIR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-18T11:28:59.000
Update Date
2020-03-19T11:26:23.000
Closed Date
2020-03-18T11:28:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ZOhAAN
Lat Location
(32.98382047797429000,-96.77130750406381000)
20-00372501
Service Request Number: 20-00372501 • Address: 9768 CALLE DEL ORO LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00372501
Address
9768 CALLE DEL ORO LN, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-12T13:13:15.000
Update Date
2020-04-15T08:39:33.000
Closed Date
2020-04-12T13:13:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFp72AAD
Lat Location
(32.69822729547910000,-96.65373730096049000)
20-00503778
Service Request Number: 20-00503778 • Address: 6426 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00503778
Address
6426 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T16:52:32.000
Update Date
2020-05-14T19:28:20.000
Closed Date
2020-05-14T16:52:32.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCc9wAAD
Lat Location
(32.87243917471548000,-96.79487386707264000)
20-00361402
Service Request Number: 20-00361402 • Address: 1529 BONNIE VIEW RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00361402
Address
1529 BONNIE VIEW RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T23:16:40.000
Update Date
2020-09-09T15:34:37.000
Closed Date
2020-04-08T23:16:40.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFVnDAAX
Lat Location
(32.73041423700425000,-96.79265235424755000)
20-00175009
Service Request Number: 20-00175009 • Address: 3607 IDAHO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00175009
Address
3607 IDAHO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T09:57:04.000
Update Date
2020-03-19T11:13:52.000
Closed Date
2020-02-20T09:57:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rl9dkAAB
Lat Location
(32.70028545555694000,-96.81229443436126000)
20-00170414
Service Request Number: 20-00170414 • Address: 4216 LELAND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00170414
Address
4216 LELAND AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T10:24:01.000
Update Date
2020-03-19T11:15:43.000
Closed Date
2020-02-19T10:24:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkxcbAAB
Lat Location
(32.75456104644614000,-96.76187199410745000)
20-00271195
Service Request Number: 20-00271195 • Address: 8232 CLUB MEADOWS DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00271195
Address
8232 CLUB MEADOWS DR, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:03:59.000
Update Date
2020-03-19T10:44:03.000
Closed Date
2020-03-17T08:03:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5MnHAAV
Lat Location
(32.89403352605012000,-96.74971025470984000)
20-00258045
Service Request Number: 20-00258045 • Address: 1738 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00258045
Address
1738 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:06:27.000
Update Date
2020-03-19T10:50:04.000
Closed Date
2020-03-12T15:06:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4wfcAAB
Lat Location
(32.67190126113075600,-96.84838705900843000)
20-00176472
Service Request Number: 20-00176472 • Address: 1310 FALCON DR, DALLAS, TX, 75051 • City Council District: 3
Service Request Number
20-00176472
Address
1310 FALCON DR, DALLAS, TX, 75051
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T12:31:50.000
Update Date
2020-03-19T11:08:49.000
Closed Date
2020-02-20T12:31:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlCe7AAF
Lat Location
(32.73448317987444500,-96.99243566505213000)
20-00271516
Service Request Number: 20-00271516 • Address: 6245 ALPHA RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00271516
Address
6245 ALPHA RD, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:51:19.000
Update Date
2020-03-19T11:05:31.000
Closed Date
2020-03-17T08:51:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NMBAA3
Lat Location
(32.93327543200197000,-96.79831571984991000)
20-00421489
Service Request Number: 20-00421489 • Address: 10364 WOOD HEIGHTS DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00421489
Address
10364 WOOD HEIGHTS DR, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-23T17:49:38.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-23T17:49:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCnnYAAT
Lat Location
(32.75863301097735600,-96.64437138818772000)
20-00617050
Service Request Number: 20-00617050 • Address: INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00617050
Address
INWOOD RD & N STEMMONS FWY SB, DALLAS, TX, 75247
City Council District
6
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-29T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:25:22.000
Update Date
2020-06-15T14:37:38.000
Closed Date
2020-06-15T12:25:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx11SAAR
Lat Location
(32.81094986425635000,-96.84979809058149000)
20-00644310
Service Request Number: 20-00644310 • Address: 4131 ROYAL LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00644310
Address
4131 ROYAL LN, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-06-22T17:11:13.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-06-22T17:11:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vy7iRAAR
Lat Location
(32.89512689384247000,-96.83991244514631000)
20-00282212
Service Request Number: 20-00282212 • Address: S NAVY AVE & MARINE WAY, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00282212
Address
S NAVY AVE & MARINE WAY, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:35:03.000
Update Date
2020-03-19T11:39:45.000
Closed Date
2020-03-19T11:35:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iPoAAJ
Lat Location
(32.74588687445609000,-96.92276752103562000)
20-00024113
Service Request Number: 20-00024113 • Address: 2400 METROPOLITAN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00024113
Address
2400 METROPOLITAN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-08T16:16:56.000
Update Date
2020-03-19T11:10:13.000
Closed Date
2020-01-08T16:16:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Q0MtSAAV
Lat Location
(32.75992967500616000,-96.76623307030295000)
20-00904701
Service Request Number: 20-00904701 • Address: 928 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904701
Address
928 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-07T08:25:05.000
Update Date
2020-09-09T15:21:05.000
Closed Date
2020-09-07T08:25:05.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXSKAA3
Lat Location
(32.74414684430584000,-96.83844515822496000)
20-00160148
Service Request Number: 20-00160148 • Address: 2535 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00160148
Address
2535 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-15T14:56:20.000
Update Date
2020-03-19T11:26:51.000
Closed Date
2020-02-15T14:56:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkYH9AAN
Lat Location
(32.89615303041936000,-96.89362691106130000)
20-00282155
Service Request Number: 20-00282155 • Address: 3022 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00282155
Address
3022 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:28:43.000
Update Date
2020-03-19T11:29:29.000
Closed Date
2020-03-19T11:28:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iJHAAZ
Lat Location
(32.71626120239351000,-96.77582848150422000)
20-00281577
Service Request Number: 20-00281577 • Address: HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00281577
Address
HILLBURN DR & LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:01:26.000
Update Date
2020-03-19T10:59:05.000
Closed Date
2020-03-19T10:01:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5h96AAB
Lat Location
(32.73448613445561500,-96.68843996609660000)
20-00378889
Service Request Number: 20-00378889 • Address: 1467 WEST RIM RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00378889
Address
1467 WEST RIM RD, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:55:31.000
Update Date
2020-04-15T08:47:24.000
Closed Date
2020-04-14T08:55:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG0s8AAD
Lat Location
(32.72884476144912500,-96.91562302278588000)
20-00777558
Service Request Number: 20-00777558 • Address: 5926 GLEN HEATHER DR, DALLAS • City Council District: 12
Service Request Number
20-00777558
Address
5926 GLEN HEATHER DR, DALLAS
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-29T08:22:55.000
Update Date
2020-07-29T08:23:04.000
Closed Date
2020-07-29T08:22:55.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeRtkAAF
Lat Location
(32.99134500763775400,-96.80603037816046000)
20-00611356
Service Request Number: 20-00611356 • Address: 7126 LA VISTA DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00611356
Address
7126 LA VISTA DR, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T15:15:09.000
Update Date
2020-06-15T13:59:08.000
Closed Date
2020-06-12T15:15:09.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwnfdAAB
Lat Location
(32.81026560000561400,-96.73570571384589000)
20-00267164
Service Request Number: 20-00267164 • Address: 3019 PINE TRAIL RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00267164
Address
3019 PINE TRAIL RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:27:20.000
Update Date
2020-03-19T11:20:37.000
Closed Date
2020-03-16T10:27:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5F1FAAV
Lat Location
(32.66051564069207600,-96.77288432538940000)
20-00281346
Service Request Number: 20-00281346 • Address: 3800 S TYLER ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00281346
Address
3800 S TYLER ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T09:32:40.000
Update Date
2020-03-19T11:27:09.000
Closed Date
2020-03-19T09:32:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5giKAAR
Lat Location
(32.69829203895541000,-96.83711997225308000)
20-00275608
Service Request Number: 20-00275608 • Address: 2919 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275608
Address
2919 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:33:50.000
Update Date
2020-03-19T11:03:02.000
Closed Date
2020-03-17T17:33:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UGPAA3
Lat Location
(32.77764611082369000,-96.84315477139748000)
20-00383764
Service Request Number: 20-00383764 • Address: 8949 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00383764
Address
8949 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T08:48:52.000
Update Date
2020-04-15T08:53:25.000
Closed Date
2020-04-15T08:48:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9mjAAD
Lat Location
(32.82729208118432500,-96.71015271885555000)
20-00282071
Service Request Number: 20-00282071 • Address: 6436 LA GRANGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00282071
Address
6436 LA GRANGE DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T13:04:00.000
Update Date
2020-03-19T11:17:49.000
Closed Date
2020-03-16T13:04:00.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5iAZAAZ
Lat Location
(32.66484059293799000,-96.75984774556913000)
20-00503685
Service Request Number: 20-00503685 • Address: MILLRIDGE CIR & MILLRIDGE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00503685
Address
MILLRIDGE CIR & MILLRIDGE DR, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T18:28:38.000
Update Date
2020-05-14T18:59:51.000
Closed Date
2020-05-14T18:28:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCbkKAAT
Lat Location
(32.90418479319834000,-96.72937412933365000)
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