311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00503728
Service Request Number: 20-00503728 • Address: 6632 MATTNEY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00503728
Address
6632 MATTNEY DR, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T18:51:55.000
Update Date
2020-05-14T19:15:53.000
Closed Date
2020-05-14T18:51:55.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCbyPAAT
Lat Location
(32.66762571406293600,-96.88572389292491000)
20-00373226
Service Request Number: 20-00373226 • Address: 3200 URBAN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00373226
Address
3200 URBAN AVE, DALLAS, TX, 75227
City Council District
5
Department
Water Utilities
Service Request Type
Creek/Culvert Blockage - DWU
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T05:08:35.000
Update Date
2020-04-15T09:18:41.000
Closed Date
2020-04-13T05:08:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFqXGAA1
Lat Location
(32.76481382734936000,-96.69575229589832000)
20-00358128
Service Request Number: 20-00358128 • Address: 5557 FALLS RD, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00358128
Address
5557 FALLS RD, DALLAS, TX, 75220
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-08T11:27:50.000
Update Date
2020-04-15T09:03:28.000
Closed Date
2020-04-08T11:27:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFQO0AAP
Lat Location
(32.87711894570490000,-96.81232815941209000)
20-00522719
Service Request Number: 20-00522719 • Address: 1541 CHESTNUT ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00522719
Address
1541 CHESTNUT ST, DALLAS, TX, 75226
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-19T22:25:05.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-05-19T22:25:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDInOAAX
Lat Location
(32.78117908841004000,-96.77792752973923000)
20-00501511
Service Request Number: 20-00501511 • Address: 3000 W KIEST BLVD, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00501511
Address
3000 W KIEST BLVD, DALLAS, TX, 75233
City Council District
3
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:06:23.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-05-14T13:06:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCXK6AAP
Lat Location
(32.70477848501952400,-96.87022740731886000)
20-00617715
Service Request Number: 20-00617715 • Address: 2616 BIRMINGHAM AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00617715
Address
2616 BIRMINGHAM AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T14:01:08.000
Update Date
2020-06-15T14:25:48.000
Closed Date
2020-06-15T14:01:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vx2hEAAR
Lat Location
(32.76518748725842000,-96.76805072988550000)
20-00379996
Service Request Number: 20-00379996 • Address: PENNRIDGE LN & OXBOW LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00379996
Address
PENNRIDGE LN & OXBOW LN, DALLAS, TX, 75241
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:12:54.000
Update Date
2020-04-15T08:35:59.000
Closed Date
2020-04-14T11:12:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2wvAAD
Lat Location
(32.67915670795336000,-96.80869005390151000)
20-00086930
Service Request Number: 20-00086930 • Address: 3140 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00086930
Address
3140 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-27T13:23:41.000
Update Date
2020-07-12T01:08:11.000
Closed Date
2020-01-27T13:23:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3taMAAR
Lat Location
(32.88766293169014000,-96.87218013462243000)
20-00173125
Service Request Number: 20-00173125 • Address: 2222 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00173125
Address
2222 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T15:50:50.000
Update Date
2020-04-15T09:35:52.000
Closed Date
2020-02-19T15:50:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rl3rIAAR
Lat Location
(32.72113999780884000,-96.81080761995692000)
19-01352238
Service Request Number: 19-01352238 • Address: 6625 MEADE ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
19-01352238
Address
6625 MEADE ST, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Parking Unapproved Surface - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-30T00:59:00.000
Status
Closed
Created Date
2019-11-20T14:26:57.000
Update Date
2020-03-19T11:54:05.000
Closed Date
2019-11-20T14:26:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcjLhAAJ
Lat Location
(32.66757319194543600,-96.83156354187716000)
19-01250344
Service Request Number: 19-01250344 • Address: 15512 LEAVALLEY CIR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
19-01250344
Address
15512 LEAVALLEY CIR, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-01T23:59:00.000
Status
Closed
Created Date
2019-10-23T15:10:11.000
Update Date
2020-03-19T11:49:10.000
Closed Date
2019-10-23T15:10:11.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000NrHLVAA3
Lat Location
(32.95991856442504500,-96.77975295557803000)
20-00350808
Service Request Number: 20-00350808 • Address: 6555 LEANA AVE, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00350808
Address
6555 LEANA AVE, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-06T17:49:58.000
Update Date
2020-04-15T09:32:26.000
Closed Date
2020-04-06T17:49:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFCdBAAX
Lat Location
(32.66571893182092600,-96.78277513846280000)
20-00197003
Service Request Number: 20-00197003 • Address: 2600 WOODROW AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00197003
Address
2600 WOODROW AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-02-26T10:30:13.000
Update Date
2020-04-15T09:35:34.000
Closed Date
2020-02-26T10:30:13.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Email
Unique Key
500t000000Rm1YZAAZ
Lat Location
(32.80091756680380400,-96.80693398306747000)
20-00648054
Service Request Number: 20-00648054 • Address: 6526 L B J FWY EB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00648054
Address
6526 L B J FWY EB, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-23T14:34:16.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-23T14:34:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyHyVAAV
Lat Location
(32.92469003987165600,-96.79352481460894000)
20-00371039
Service Request Number: 20-00371039 • Address: 2918 NORRIS ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00371039
Address
2918 NORRIS ST, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-11T11:32:34.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-04-11T11:32:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFmqxAAD
Lat Location
(32.82509036273622600,-96.75801995197496000)
20-00495966
Service Request Number: 20-00495966 • Address: 2319 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00495966
Address
2319 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:12:09.000
Update Date
2020-05-14T19:39:24.000
Closed Date
2020-05-13T12:12:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCKzjAAH
Lat Location
(32.71995215956311400,-96.81095771372615000)
20-00282379
Service Request Number: 20-00282379 • Address: 5550 S BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00282379
Address
5550 S BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:57:19.000
Update Date
2020-03-19T12:25:29.000
Closed Date
2020-03-19T11:57:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iZQAAZ
Lat Location
(32.79309799674357000,-96.68485673248757000)
20-00282357
Service Request Number: 20-00282357 • Address: 1939 HOLCOMB RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00282357
Address
1939 HOLCOMB RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:54:50.000
Update Date
2020-03-19T11:54:55.000
Closed Date
2020-03-19T11:54:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5idNAAR
Lat Location
(32.74535546915384000,-96.67382315532953000)
20-00481286
Service Request Number: 20-00481286 • Address: 15220 MONTFORT DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00481286
Address
15220 MONTFORT DR, DALLAS, TX, 75248
City Council District
11
Department
Police Department
Service Request Type
Panhandling - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T20:05:20.000
Update Date
2020-05-14T18:48:41.000
Closed Date
2020-05-08T20:05:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBQFkAAP
Lat Location
(32.95737170448792600,-96.81830884237192000)
19-01179676
Service Request Number: 19-01179676 • Address: 8131 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
19-01179676
Address
8131 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-10-03T15:41:10.000
Update Date
2020-03-19T11:42:05.000
Closed Date
2019-10-03T15:41:10.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N46uCAAR
Lat Location
(32.90946394206948000,-96.76433917401620000)
20-00762964
Service Request Number: 20-00762964 • Address: 1703 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00762964
Address
1703 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-24T10:35:29.000
Update Date
2020-07-29T08:12:50.000
Closed Date
2020-07-24T10:35:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdSjNAAV
Lat Location
(32.71578094754709600,-96.84872018024251000)
20-00428956
Service Request Number: 20-00428956 • Address: 5109 BRICKELLIA DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00428956
Address
5109 BRICKELLIA DR, DALLAS, TX, 75209
City Council District
2
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-04-26T13:39:57.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-04-26T13:39:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD1CTAA1
Lat Location
(32.82638904977287000,-96.81753091174376000)
20-00282558
Service Request Number: 20-00282558 • Address: 3950 SOUTH BETTER DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00282558
Address
3950 SOUTH BETTER DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-06T13:28:10.000
Update Date
2020-03-19T12:26:25.000
Closed Date
2020-03-06T13:28:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5j2MAAR
Lat Location
(32.88441670753258000,-96.84608299462515000)
20-00215263
Service Request Number: 20-00215263 • Address: 8034 FOREST TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00215263
Address
8034 FOREST TRL, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T13:09:03.000
Update Date
2020-03-19T11:41:58.000
Closed Date
2020-03-02T13:09:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Sne87AAB
Lat Location
(32.86631442591817600,-96.72449691343505000)
20-00848164
Service Request Number: 20-00848164 • Address: 6200 FORNEY RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00848164
Address
6200 FORNEY RD, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T14:02:15.000
Update Date
2020-09-09T15:32:00.000
Closed Date
2020-08-19T14:02:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YhPGdAAN
Lat Location
(32.77954344213929000,-96.71069094303215000)
20-00311872
Service Request Number: 20-00311872 • Address: 1115 FRANWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00311872
Address
1115 FRANWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Valet Complaint - TRN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-26T19:21:33.000
Update Date
2020-07-12T01:08:30.000
Closed Date
2020-03-26T19:21:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE1DYAA1
Lat Location
(32.73043064258786000,-96.69024419551333000)
20-00913367
Service Request Number: 20-00913367 • Address: CHALK HILL RD & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00913367
Address
CHALK HILL RD & DALLAS FT WORTH TPKE WB, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-09T14:18:38.000
Update Date
2020-09-09T15:13:50.000
Closed Date
2020-09-09T14:18:38.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo5NxAAJ
Lat Location
(32.76661294928156600,-96.90249092625420000)
20-00374549
Service Request Number: 20-00374549 • Address: 236 BRODIE ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00374549
Address
236 BRODIE ST, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:45:27.000
Update Date
2020-04-15T08:53:49.000
Closed Date
2020-04-13T10:45:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFswcAAD
Lat Location
(32.70817622180164400,-96.82537564477090000)
19-01299567
Service Request Number: 19-01299567 • Address: 6406 ORIOLE DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
19-01299567
Address
6406 ORIOLE DR, DALLAS, TX, 75209
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2019-11-14T00:59:00.000
Status
Closed
Created Date
2019-11-06T15:02:26.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2019-11-06T15:02:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NiLGcAAN
Lat Location
(32.83590532318193000,-96.82407030201618000)
20-00271753
Service Request Number: 20-00271753 • Address: 2241 MADERA ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00271753
Address
2241 MADERA ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:20:01.000
Update Date
2020-03-19T11:49:21.000
Closed Date
2020-03-17T09:20:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NjZAAV
Lat Location
(32.81484552257586000,-96.77695278099215000)
20-00205008
Service Request Number: 20-00205008 • Address: 6504 NORTHWOOD RD, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00205008
Address
6504 NORTHWOOD RD, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T17:08:38.000
Update Date
2020-03-19T12:38:11.000
Closed Date
2020-02-27T17:08:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmK8PAAV
Lat Location
(32.86956507170343000,-96.79336138262788000)
20-00269298
Service Request Number: 20-00269298 • Address: 3107 LANOUE DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00269298
Address
3107 LANOUE DR, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:45:50.000
Update Date
2020-03-19T12:09:09.000
Closed Date
2020-03-16T14:45:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5IePAAV
Lat Location
(32.86179899682006000,-96.87063377281580000)
20-00214655
Service Request Number: 20-00214655 • Address: 2329 ENGLE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00214655
Address
2329 ENGLE AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T11:48:44.000
Update Date
2020-03-19T11:54:12.000
Closed Date
2020-03-02T11:48:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnclRAAR
Lat Location
(32.71855039393633000,-96.85607401063258000)
20-00503207
Service Request Number: 20-00503207 • Address: 1150 RIDGEWOOD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00503207
Address
1150 RIDGEWOOD DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:28:14.000
Update Date
2020-05-14T19:38:40.000
Closed Date
2020-05-14T16:28:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCamIAAT
Lat Location
(32.73164034278031000,-96.70184066516282000)
20-00383682
Service Request Number: 20-00383682 • Address: 9007 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00383682
Address
9007 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T08:33:27.000
Update Date
2020-04-15T08:34:53.000
Closed Date
2020-04-15T08:33:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9cPAAT
Lat Location
(32.82763407219065500,-96.70975208917676000)
20-00383704
Service Request Number: 20-00383704 • Address: 4112 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00383704
Address
4112 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:36:01.000
Update Date
2020-04-15T08:36:12.000
Closed Date
2020-04-15T08:36:01.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG9f4AAD
Lat Location
(32.81609729336713000,-96.80851223284745000)
20-00281591
Service Request Number: 20-00281591 • Address: 7515 BENEDICT DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00281591
Address
7515 BENEDICT DR, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:03:41.000
Update Date
2020-03-19T12:39:22.000
Closed Date
2020-03-19T10:03:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5hB7AAJ
Lat Location
(32.84930174274338600,-96.73246754452441000)
20-00503573
Service Request Number: 20-00503573 • Address: 2005 GORMAN ST, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00503573
Address
2005 GORMAN ST, DALLAS, TX, 75223
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:32:02.000
Update Date
2020-05-14T19:15:35.000
Closed Date
2020-05-14T17:32:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCbUPAA1
Lat Location
(32.78110180882010000,-96.74644242323177000)
20-00264060
Service Request Number: 20-00264060 • Address: EDD RD & KLEBERG RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00264060
Address
EDD RD & KLEBERG RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T12:45:54.000
Update Date
2020-03-19T11:59:26.000
Closed Date
2020-03-14T12:45:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T58dRAAR
Lat Location
(32.67159136365860000,-96.61567248513622000)
20-00259319
Service Request Number: 20-00259319 • Address: 8324 RICARDO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00259319
Address
8324 RICARDO DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:12:03.000
Update Date
2020-03-19T11:53:05.000
Closed Date
2020-03-12T22:12:03.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ywXAAR
Lat Location
(32.75780602987288000,-96.67692851402161000)
20-00250669
Service Request Number: 20-00250669 • Address: 3524 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00250669
Address
3524 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-11T10:09:24.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-03-11T10:09:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4i6QAAR
Lat Location
(32.80611621180985000,-96.79812695045910000)
20-00293909
Service Request Number: 20-00293909 • Address: 5606 HARBOR TOWN DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00293909
Address
5606 HARBOR TOWN DR, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-23T10:14:19.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-23T10:14:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDUADAA5
Lat Location
(32.98788571794576500,-96.81777140398240000)
20-00379245
Service Request Number: 20-00379245 • Address: 503 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379245
Address
503 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:46:06.000
Update Date
2020-04-15T08:53:56.000
Closed Date
2020-04-14T09:46:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1TOAA1
Lat Location
(32.74884612501146000,-96.87423839915301000)
20-00045022
Service Request Number: 20-00045022 • Address: 17943 MARY MARGARET ST, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00045022
Address
17943 MARY MARGARET ST, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-23T00:59:00.000
Status
Closed
Created Date
2020-01-14T20:30:08.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-14T20:30:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q1InpAAF
Lat Location
(32.99621408056732000,-96.86308357895635000)
20-00264867
Service Request Number: 20-00264867 • Address: 11007 MCCREE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00264867
Address
11007 MCCREE RD, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-15T08:00:10.000
Update Date
2020-03-19T11:42:21.000
Closed Date
2020-03-15T08:00:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5A5WAAV
Lat Location
(32.87434384132048000,-96.69349486157974000)
19-01442333
Service Request Number: 19-01442333 • Address: 8019 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
19-01442333
Address
8019 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2019-12-17T14:36:46.000
Update Date
2020-03-19T11:52:37.000
Closed Date
2019-12-17T14:36:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxlLDAAZ
Lat Location
(32.93737854713420000,-96.76851208887216000)
19-01420035
Service Request Number: 19-01420035 • Address: 601 18TH ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01420035
Address
601 18TH ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2019-12-10T20:44:45.000
Update Date
2020-03-19T11:56:41.000
Closed Date
2019-12-10T20:44:45.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of5gHAAR
Lat Location
(32.73516796496460000,-96.81563981259444000)
20-00815327
Service Request Number: 20-00815327 • Address: 810 WOODLAWN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00815327
Address
810 WOODLAWN AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-08-09T15:23:28.000
Update Date
2020-09-09T15:23:01.000
Closed Date
2020-08-09T15:23:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xv26kAAB
Lat Location
(32.75240543821829000,-96.83026518421210000)
19-01283850
Service Request Number: 19-01283850 • Address: N JIM MILLER RD & HIGHLAND RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
19-01283850
Address
N JIM MILLER RD & HIGHLAND RD, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-02T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-01T16:43:32.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2019-11-01T16:43:32.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NvAIIAA3
Lat Location
(32.79548659068644400,-96.69987084998074000)
20-00466468
Service Request Number: 20-00466468 • Address: 3318 KELLOGG AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00466468
Address
3318 KELLOGG AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
In Progress
Created Date
2020-05-05T16:21:59.000
Update Date
2020-06-15T14:30:29.000
Closed Date
2020-05-05T16:21:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAvuPAAT
Lat Location
(32.71320635388061500,-96.78852956765562000)