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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00462361
Service Request Number: 20-00462361 • Address: 411 HAMBRICK RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00462361
Address
411 HAMBRICK RD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-04T21:35:22.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-05-04T21:35:22.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAnQfAAL
Lat Location
(32.85614723780469000,-96.71014367517492000)
20-00617082
Service Request Number: 20-00617082 • Address: 6963 TRUTH DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00617082
Address
6963 TRUTH DR, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T12:29:41.000
Update Date
2020-06-15T14:36:44.000
Closed Date
2020-06-15T12:29:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vx168AAB
Lat Location
(32.70025695612290000,-96.94574646819298000)
20-00282269
Service Request Number: 20-00282269 • Address: 3355 WHITEHALL DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00282269
Address
3355 WHITEHALL DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Paving Reconstruction Project - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-05T16:30:32.000
Update Date
2020-03-19T11:43:01.000
Closed Date
2020-03-05T16:30:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5iWBAAZ
Lat Location
(32.90104340239431500,-96.86425378397850000)
20-00384048
Service Request Number: 20-00384048 • Address: 4040 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00384048
Address
4040 W DAVIS ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:27:07.000
Update Date
2020-04-15T09:30:51.000
Closed Date
2020-04-15T09:27:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAFlAAP
Lat Location
(32.74955862140593000,-96.88643533118900000)
20-00281624
Service Request Number: 20-00281624 • Address: 3013 AIRHAVEN ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00281624
Address
3013 AIRHAVEN ST, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T10:10:10.000
Update Date
2020-03-19T12:05:40.000
Closed Date
2020-03-19T10:10:10.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gwcAAB
Lat Location
(32.90591160144359000,-96.87642164715669000)
20-00477290
Service Request Number: 20-00477290 • Address: 7670 RONNIE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00477290
Address
7670 RONNIE DR, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T09:24:42.000
Update Date
2020-05-14T18:46:36.000
Closed Date
2020-05-08T09:24:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIzkAAH
Lat Location
(32.98981525273456600,-96.77578603810973000)
20-00904708
Service Request Number: 20-00904708 • Address: 930 SUNSET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00904708
Address
930 SUNSET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sustainable Development and Construction
Service Request Type
Construction Site Complaint - SDC
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-09-07T08:30:20.000
Update Date
2020-09-09T15:21:05.000
Closed Date
2020-09-07T08:30:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnXPmAAN
Lat Location
(32.74414706171726400,-96.83847220436718000)
20-00617731
Service Request Number: 20-00617731 • Address: 6834 VINERIDGE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00617731
Address
6834 VINERIDGE DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T12:40:15.000
Update Date
2020-06-15T14:03:00.000
Closed Date
2020-06-08T12:40:15.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx2jUAAR
Lat Location
(32.95318744717267400,-96.79040979102413000)
20-00155475
Service Request Number: 20-00155475 • Address: 3100 MYRTLE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00155475
Address
3100 MYRTLE ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T09:57:36.000
Update Date
2020-03-19T12:38:09.000
Closed Date
2020-02-14T09:57:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RkOvbAAF
Lat Location
(32.76730699985781000,-96.76858383215453000)
20-00768329
Service Request Number: 20-00768329 • Address: 2745 S LEDBETTER DR, DALLAS • City Council District: 3
Service Request Number
20-00768329
Address
2745 S LEDBETTER DR, DALLAS
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-26T16:40:03.000
Update Date
2020-07-29T08:11:40.000
Closed Date
2020-07-26T16:40:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdmdAAAR
Lat Location
(32.71196855105569000,-96.91857553657910000)
20-00688503
Service Request Number: 20-00688503 • Address: 3420 JUBILEE TRL, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00688503
Address
3420 JUBILEE TRL, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-24T23:59:00.000
Status
Closed
Created Date
2020-07-03T16:53:15.000
Update Date
2020-07-29T08:20:07.000
Closed Date
2020-07-03T16:53:15.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wwhw7AAB
Lat Location
(32.90037553385513000,-96.86204922579901000)
20-00767370
Service Request Number: 20-00767370 • Address: 8915 BOUNDBROOK AVE, DALLAS • City Council District: 10
Service Request Number
20-00767370
Address
8915 BOUNDBROOK AVE, DALLAS
City Council District
10
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-08-01T23:59:00.000
Status
Closed
Created Date
2020-07-25T21:26:19.000
Update Date
2020-07-29T08:09:02.000
Closed Date
2020-07-25T21:26:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xdh9HAAR
Lat Location
(32.89761441762792000,-96.75728423883102000)
20-00536767
Service Request Number: 20-00536767 • Address: 3605 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00536767
Address
3605 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T16:26:57.000
Update Date
2020-06-15T14:09:56.000
Closed Date
2020-05-22T16:26:57.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDqbaAAD
Lat Location
(32.83081238005729000,-96.73289522290958000)
20-00271677
Service Request Number: 20-00271677 • Address: 2822 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00271677
Address
2822 MARTIN LUTHER KING JR BLVD, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:11:11.000
Update Date
2020-03-19T11:48:03.000
Closed Date
2020-03-17T09:11:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NbpAAF
Lat Location
(32.76929355923946000,-96.76813294179682000)
20-00117404
Service Request Number: 20-00117404 • Address: 720 QUINELLA DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00117404
Address
720 QUINELLA DR, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-04T13:05:54.000
Update Date
2020-03-19T11:54:15.000
Closed Date
2020-02-04T13:05:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R53C7AAJ
Lat Location
(32.74023920103154000,-96.92648984995967000)
20-00503752
Service Request Number: 20-00503752 • Address: 16924 PRESTON BEND DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00503752
Address
16924 PRESTON BEND DR, DALLAS, TX, 75248
City Council District
12
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T19:09:17.000
Update Date
2020-05-14T19:09:22.000
Closed Date
2020-05-14T19:09:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCc51AAD
Lat Location
(32.98228812270114000,-96.79858164408863000)
20-00280211
Service Request Number: 20-00280211 • Address: 6142 PALO PINTO AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00280211
Address
6142 PALO PINTO AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T16:48:58.000
Update Date
2020-03-19T12:35:50.000
Closed Date
2020-03-18T16:48:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5dSoAAJ
Lat Location
(32.82004676836437000,-96.76031443775737000)
20-00134343
Service Request Number: 20-00134343 • Address: 13535 PRESTON RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00134343
Address
13535 PRESTON RD, DALLAS, TX, 75240
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T17:27:41.000
Update Date
2020-03-19T11:42:19.000
Closed Date
2020-02-08T17:27:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5hYbAAJ
Lat Location
(32.93180858199874000,-96.80371454743032000)
20-00464014
Service Request Number: 20-00464014 • Address: 10615 PARK PRESTON DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00464014
Address
10615 PARK PRESTON DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-05T11:00:19.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-05-05T11:00:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000VArT7AAL
Lat Location
(32.89075149122529500,-96.80780339025115000)
19-01235111
Service Request Number: 19-01235111 • Address: 3020 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01235111
Address
3020 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Illegal Garbage/Placement -CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-11-16T00:59:00.000
Status
Closed
Created Date
2019-10-19T09:59:40.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2019-10-19T09:59:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NYMshAAH
Lat Location
(32.89682381236091400,-96.87750398771790000)
20-00383980
Service Request Number: 20-00383980 • Address: 4500 W LEDBETTER DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00383980
Address
4500 W LEDBETTER DR, DALLAS, TX, 75236
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T09:18:34.000
Update Date
2020-04-15T09:22:15.000
Closed Date
2020-04-15T09:18:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGA7EAAX
Lat Location
(32.69111940671566400,-96.89355946663885000)
20-00381778
Service Request Number: 20-00381778 • Address: 311 N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00381778
Address
311 N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T14:33:41.000
Update Date
2020-04-15T08:54:51.000
Closed Date
2020-04-14T14:33:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG5nhAAD
Lat Location
(32.74734290958562600,-96.87423890361156000)
20-00269623
Service Request Number: 20-00269623 • Address: 6706 GRADY NIBLO RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00269623
Address
6706 GRADY NIBLO RD, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:20:16.000
Update Date
2020-03-19T11:59:34.000
Closed Date
2020-03-16T15:20:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5JBxAAN
Lat Location
(32.68625149076993000,-96.93570824718213000)
20-00599000
Service Request Number: 20-00599000 • Address: 1014 E ELMORE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00599000
Address
1014 E ELMORE AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-12T19:34:51.000
Status
Closed
Created Date
2020-06-09T19:34:45.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-09T19:34:45.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwH9bAAF
Lat Location
(32.71667203014534000,-96.81031264229668000)
20-00282314
Service Request Number: 20-00282314 • Address: 3013 AIRHAVEN ST, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00282314
Address
3013 AIRHAVEN ST, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T11:48:30.000
Status
Closed
Created Date
2020-03-19T11:48:22.000
Update Date
2020-03-19T12:18:32.000
Closed Date
2020-03-19T11:48:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5iarAAB
Lat Location
(32.90591160144359000,-96.87642164715669000)
20-00373897
Service Request Number: 20-00373897 • Address: 4606 CORREGIDOR ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00373897
Address
4606 CORREGIDOR ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T09:30:36.000
Update Date
2020-04-15T09:32:52.000
Closed Date
2020-04-13T09:30:36.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFrgLAAT
Lat Location
(32.70946391003443000,-96.74369797158359000)
20-00383509
Service Request Number: 20-00383509 • Address: 10218 CHINA TREE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00383509
Address
10218 CHINA TREE DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T20:24:34.000
Update Date
2020-04-15T09:06:18.000
Closed Date
2020-04-14T20:24:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG8WeAAL
Lat Location
(32.62366075074986000,-96.94836713448697000)
19-01326181
Service Request Number: 19-01326181 • Address: 11345 EMERALD ST, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01326181
Address
11345 EMERALD ST, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-26T00:59:00.000
Status
Closed
Created Date
2019-11-13T15:49:39.000
Update Date
2020-03-19T11:50:39.000
Closed Date
2019-11-13T15:49:39.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObrbgAAB
Lat Location
(32.89453576903207500,-96.89944657118437000)
20-00383968
Service Request Number: 20-00383968 • Address: 5964 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00383968
Address
5964 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:16:38.000
Update Date
2020-04-15T09:19:05.000
Closed Date
2020-04-15T09:16:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGA7DAAX
Lat Location
(32.86544183660690000,-96.80553224757070000)
20-00549464
Service Request Number: 20-00549464 • Address: 8943 SENATE ST, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00549464
Address
8943 SENATE ST, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-27T12:14:43.000
Update Date
2020-06-15T14:39:32.000
Closed Date
2020-05-27T12:14:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEIlyAAH
Lat Location
(32.79966203158835500,-96.69064336883840000)
20-00103360
Service Request Number: 20-00103360 • Address: 1392 HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00103360
Address
1392 HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T17:05:53.000
Update Date
2020-03-19T12:14:10.000
Closed Date
2020-01-30T17:05:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4VtUAAV
Lat Location
(32.76380191789399000,-96.86863220172705000)
20-00613812
Service Request Number: 20-00613812 • Address: 1611 CARSON ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00613812
Address
1611 CARSON ST, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-20T23:59:00.000
Status
Closed
Created Date
2020-06-13T22:31:36.000
Update Date
2020-06-15T13:53:33.000
Closed Date
2020-06-13T22:31:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwsgzAAB
Lat Location
(32.72766790452243000,-96.80670664596111000)
20-00282356
Service Request Number: 20-00282356 • Address: 628 CHEYENNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00282356
Address
628 CHEYENNE RD, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:54:41.000
Update Date
2020-03-19T11:54:49.000
Closed Date
2020-03-19T11:54:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ifmAAB
Lat Location
(32.72222704843255000,-96.63919207116832000)
20-00747114
Service Request Number: 20-00747114 • Address: 6511 WOODLAND DR, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00747114
Address
6511 WOODLAND DR, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-20T11:58:16.000
Update Date
2020-07-29T08:24:45.000
Closed Date
2020-07-20T11:58:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcE5tAAF
Lat Location
(32.87255056956458000,-96.79323906741404000)
20-00384144
Service Request Number: 20-00384144 • Address: 3604 LIVE OAK ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00384144
Address
3604 LIVE OAK ST, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:36:45.000
Update Date
2020-04-15T09:39:14.000
Closed Date
2020-04-15T09:36:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGANzAAP
Lat Location
(32.79371767257104000,-96.78316963303654000)
20-00384109
Service Request Number: 20-00384109 • Address: 3417 GASTON AVE, DALLAS, TX, 75246 • City Council District: 14
Service Request Number
20-00384109
Address
3417 GASTON AVE, DALLAS, TX, 75246
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:33:13.000
Update Date
2020-04-15T09:36:34.000
Closed Date
2020-04-15T09:33:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAKqAAP
Lat Location
(32.79009782791481000,-96.78150791211262000)
19-01459642
Service Request Number: 19-01459642 • Address: 1005 PARLAY CIR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
19-01459642
Address
1005 PARLAY CIR, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-22T15:51:35.000
Update Date
2020-03-19T12:00:34.000
Closed Date
2019-12-22T15:51:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PybXzAAJ
Lat Location
(32.73591526541371600,-96.92857695711050000)
20-00261869
Service Request Number: 20-00261869 • Address: 9605 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00261869
Address
9605 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:59:03.000
Update Date
2020-03-19T11:40:26.000
Closed Date
2020-03-13T13:59:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54gYAAR
Lat Location
(32.89139697185745000,-96.72194510681423000)
20-00503206
Service Request Number: 20-00503206 • Address: 2330 KIRBY ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00503206
Address
2330 KIRBY ST, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-08T08:26:58.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-05-08T08:26:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCamDAAT
Lat Location
(32.80898083644413500,-96.78298804978044000)
20-00085518
Service Request Number: 20-00085518 • Address: 7531 CHAUCER PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00085518
Address
7531 CHAUCER PL, DALLAS, TX, 75237
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-24T14:17:38.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-24T14:17:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3pxWAAR
Lat Location
(32.65577184704497000,-96.86705792863202000)
20-00264417
Service Request Number: 20-00264417 • Address: 10909 WEBB CHAPEL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00264417
Address
10909 WEBB CHAPEL RD, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
Handicap Parking Violation - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-14T15:44:56.000
Update Date
2020-03-19T12:37:03.000
Closed Date
2020-03-14T15:44:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T599JAAR
Lat Location
(32.89713128350093000,-96.87106005549167000)
20-00370228
Service Request Number: 20-00370228 • Address: 2254 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 8
Service Request Number
20-00370228
Address
2254 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T18:34:08.000
Update Date
2020-04-15T08:55:21.000
Closed Date
2020-04-10T18:34:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFlB8AAL
Lat Location
(32.68758528701802000,-96.78611764450459000)
20-00904960
Service Request Number: 20-00904960 • Address: 3405 NAVAJO CT, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00904960
Address
3405 NAVAJO CT, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-07T10:54:15.000
Update Date
2020-09-09T14:45:00.000
Closed Date
2020-09-07T10:54:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnYLeAAN
Lat Location
(32.70224419439667000,-96.84232083954312000)
20-00377283
Service Request Number: 20-00377283 • Address: 2805 REAGAN ST, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00377283
Address
2805 REAGAN ST, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:54:00.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-04-13T15:54:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxWUAA1
Lat Location
(32.80856066321481000,-96.81269147317148000)
20-00275144
Service Request Number: 20-00275144 • Address: 11830 WEBB CHAPEL RD, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00275144
Address
11830 WEBB CHAPEL RD, DALLAS, TX, 75234
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:19:18.000
Update Date
2020-03-19T12:34:25.000
Closed Date
2020-03-17T16:19:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TY3AAN
Lat Location
(32.91021577414580000,-96.87263977483136000)
20-00282308
Service Request Number: 20-00282308 • Address: 2737 N FITZHUGH AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00282308
Address
2737 N FITZHUGH AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-03-19T11:47:35.000
Update Date
2020-03-19T11:48:17.000
Closed Date
2020-03-19T11:47:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5iXyAAJ
Lat Location
(32.81450327102475000,-96.78602035982975000)
20-00251033
Service Request Number: 20-00251033 • Address: 3218 CORAL ROCK LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00251033
Address
3218 CORAL ROCK LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T10:49:10.000
Update Date
2020-03-19T12:29:53.000
Closed Date
2020-03-11T10:49:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4ilsAAB
Lat Location
(32.90366278763886500,-96.86965960694992000)
20-00383714
Service Request Number: 20-00383714 • Address: 9219 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00383714
Address
9219 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-15T08:38:04.000
Update Date
2020-04-15T08:39:36.000
Closed Date
2020-04-15T08:38:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9gqAAD
Lat Location
(32.83031229859124000,-96.70657083228005000)
20-00092718
Service Request Number: 20-00092718 • Address: 8997 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00092718
Address
8997 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-01-28T15:01:44.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-28T15:01:44.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R46xsAAB
Lat Location
(32.89935855665912000,-96.71857090412239000)
20-00260286
Service Request Number: 20-00260286 • Address: 11437 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00260286
Address
11437 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-13T09:57:56.000
Update Date
2020-03-19T12:06:59.000
Closed Date
2020-03-13T09:57:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T51dRAAR
Lat Location
(32.85334994223186600,-96.64969665696181000)
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