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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00282511
Service Request Number: 20-00282511 • Address: 6702 ORIOLE DR, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00282511
Address
6702 ORIOLE DR, DALLAS, TX, 75209
City Council District
2
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T12:16:37.000
Update Date
2020-03-19T12:16:43.000
Closed Date
2020-03-19T12:16:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ivQAAR
Lat Location
(32.83947921914822000,-96.82424979061811000)
20-00375450
Service Request Number: 20-00375450 • Address: 1452 ALLEGRO DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00375450
Address
1452 ALLEGRO DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:25:56.000
Update Date
2020-04-15T08:33:01.000
Closed Date
2020-04-13T12:25:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFuOcAAL
Lat Location
(32.66480186962144000,-96.80024637031775000)
19-01424936
Service Request Number: 19-01424936 • Address: 10342 PLUMMER DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01424936
Address
10342 PLUMMER DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Litter - CCS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-02-13T00:59:00.000
Status
Closed
Created Date
2019-12-11T19:51:46.000
Update Date
2020-03-19T11:44:06.000
Closed Date
2019-12-11T19:51:46.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000OfLs9AAF
Lat Location
(32.83953434415272500,-96.65595698429931000)
20-00270817
Service Request Number: 20-00270817 • Address: 5334 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00270817
Address
5334 RICHARD AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T19:21:13.000
Update Date
2020-03-19T11:44:14.000
Closed Date
2020-03-16T19:21:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5L9jAAF
Lat Location
(32.81914890504086000,-96.77905846682897000)
20-00747517
Service Request Number: 20-00747517 • Address: 6611 DELOACHE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00747517
Address
6611 DELOACHE AVE, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-27T23:59:00.000
Status
Closed
Created Date
2020-07-20T13:14:33.000
Update Date
2020-07-29T08:17:48.000
Closed Date
2020-07-20T13:14:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcGQ0AAN
Lat Location
(32.87064285325705000,-96.79131734755865000)
20-00263355
Service Request Number: 20-00263355 • Address: 9926 CONSTANCE ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00263355
Address
9926 CONSTANCE ST, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T19:00:40.000
Update Date
2020-03-19T12:13:57.000
Closed Date
2020-03-13T19:00:40.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T578AAAR
Lat Location
(32.87721745190438600,-96.86125767160654000)
20-00903437
Service Request Number: 20-00903437 • Address: 3555 MISTY MEADOW DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00903437
Address
3555 MISTY MEADOW DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-09-05T20:05:24.000
Update Date
2020-09-09T14:49:14.000
Closed Date
2020-09-05T20:05:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwukFAAR
Lat Location
(32.99399143358713400,-96.85612967657643000)
20-00239152
Service Request Number: 20-00239152 • Address: 3165 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00239152
Address
3165 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-09T07:45:56.000
Update Date
2020-03-19T11:40:51.000
Closed Date
2020-03-09T07:45:56.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4KtHAAV
Lat Location
(32.70630290236113000,-96.89159911973483000)
20-00281466
Service Request Number: 20-00281466 • Address: 8449 CANVASBACK LN, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00281466
Address
8449 CANVASBACK LN, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-19T09:50:16.000
Update Date
2020-03-19T11:44:17.000
Closed Date
2020-03-19T09:50:16.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5gxAAAR
Lat Location
(32.65651427452522000,-96.97622315062819000)
20-00282226
Service Request Number: 20-00282226 • Address: 1300 STRICKLAND ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00282226
Address
1300 STRICKLAND ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-19T11:37:01.000
Update Date
2020-03-19T11:42:16.000
Closed Date
2020-03-19T11:37:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5iRaAAJ
Lat Location
(32.73722985908716000,-96.80542790724586000)
20-00280827
Service Request Number: 20-00280827 • Address: THELMA ST & W AMHERST AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00280827
Address
THELMA ST & W AMHERST AVE, DALLAS, TX, 75209
City Council District
13
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-03-19T07:32:37.000
Update Date
2020-03-19T11:54:58.000
Closed Date
2020-03-19T07:32:37.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5fVeAAJ
Lat Location
(32.85225755029469500,-96.83148545502974000)
20-00384106
Service Request Number: 20-00384106 • Address: 6333 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00384106
Address
6333 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:32:41.000
Update Date
2020-04-15T09:33:41.000
Closed Date
2020-04-15T09:32:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAKgAAP
Lat Location
(32.83662318870888400,-96.75420627158830000)
20-00322016
Service Request Number: 20-00322016 • Address: 6527 RIDGECREST RD, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00322016
Address
6527 RIDGECREST RD, DALLAS, TX, 75231
City Council District
13
Department
Police Department
Service Request Type
Traffic Violations (Chronic) - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-30T12:34:38.000
Update Date
2020-07-12T01:09:06.000
Closed Date
2020-03-30T12:34:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEJrLAAX
Lat Location
(32.86626863914930400,-96.75113922369553000)
20-00609679
Service Request Number: 20-00609679 • Address: MAPLE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00609679
Address
MAPLE AVE & TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Traffic - Construction Signs - PBW
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-12T11:21:13.000
Update Date
2020-06-15T14:27:10.000
Closed Date
2020-06-12T11:21:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwjvLAAR
Lat Location
(32.80130591316452000,-96.81106142005463000)
20-00259320
Service Request Number: 20-00259320 • Address: 8441 RICARDO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00259320
Address
8441 RICARDO DR, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:12:56.000
Update Date
2020-03-19T12:04:29.000
Closed Date
2020-03-12T22:12:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4yztAAB
Lat Location
(32.75790383392739000,-96.67549593210830000)
20-00483246
Service Request Number: 20-00483246 • Address: 1800 KEATS DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00483246
Address
1800 KEATS DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-10T17:31:05.000
Update Date
2020-07-12T01:08:56.000
Closed Date
2020-05-10T17:31:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VBrBhAAL
Lat Location
(32.72642681389641000,-96.88197470543872000)
20-00383781
Service Request Number: 20-00383781 • Address: 2600 SKILLMAN ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00383781
Address
2600 SKILLMAN ST, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:52:26.000
Update Date
2020-04-15T09:03:30.000
Closed Date
2020-04-15T08:52:26.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG9pEAAT
Lat Location
(32.82108860864263000,-96.76146060202952000)
20-00384020
Service Request Number: 20-00384020 • Address: 1525 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00384020
Address
1525 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:22:45.000
Update Date
2020-04-15T09:25:31.000
Closed Date
2020-04-15T09:22:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGACNAA5
Lat Location
(32.79168933051405000,-96.81998627298441000)
19-01348671
Service Request Number: 19-01348671 • Address: 14301 WRANGLER WAY, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
19-01348671
Address
14301 WRANGLER WAY, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-27T00:59:00.000
Status
Closed
Created Date
2019-11-19T17:08:12.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-19T17:08:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcbWIAAZ
Lat Location
(32.67417979262144500,-96.58620157395562000)
20-00273382
Service Request Number: 20-00273382 • Address: 8632 BREAKERS PT, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00273382
Address
8632 BREAKERS PT, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:40:39.000
Update Date
2020-03-19T11:55:49.000
Closed Date
2020-03-17T12:40:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QazAAF
Lat Location
(32.89901381480146000,-96.75815125619742000)
20-00384073
Service Request Number: 20-00384073 • Address: 1523 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00384073
Address
1523 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:29:17.000
Update Date
2020-04-15T09:31:42.000
Closed Date
2020-04-15T09:29:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGAFwAAP
Lat Location
(32.79166961506514000,-96.81997202076698000)
20-00180113
Service Request Number: 20-00180113 • Address: 214 N CLIFF ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00180113
Address
214 N CLIFF ST, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T10:27:39.000
Update Date
2020-03-19T12:13:14.000
Closed Date
2020-02-21T10:27:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlMFvAAN
Lat Location
(32.75021067164387000,-96.80686386123368000)
20-00286592
Service Request Number: 20-00286592 • Address: 10308 SANDRA LYNN DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00286592
Address
10308 SANDRA LYNN DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-03-20T11:09:00.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-03-20T11:09:00.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDH50AAH
Lat Location
(32.83791849576853400,-96.65616896870812000)
20-00900588
Service Request Number: 20-00900588 • Address: 7715 W LOVERS LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00900588
Address
7715 W LOVERS LN, DALLAS, TX, 75225
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-21T23:59:00.000
Status
Closed
Created Date
2020-09-04T14:09:16.000
Update Date
2020-09-09T14:45:34.000
Closed Date
2020-09-04T14:09:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwnshAAB
Lat Location
(32.85116216230136400,-96.77494562857170000)
20-00383871
Service Request Number: 20-00383871 • Address: 5757 W LOVERS LN, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00383871
Address
5757 W LOVERS LN, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:04:10.000
Update Date
2020-04-15T09:09:01.000
Closed Date
2020-04-15T09:04:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9yzAAD
Lat Location
(32.85123148711403500,-96.81391010258218000)
20-00503620
Service Request Number: 20-00503620 • Address: 12616 RIALTO DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00503620
Address
12616 RIALTO DR, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T17:50:59.000
Update Date
2020-05-14T18:49:36.000
Closed Date
2020-05-14T17:50:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCbcsAAD
Lat Location
(32.92061974021307000,-96.75909323117773000)
20-00913639
Service Request Number: 20-00913639 • Address: 4725 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00913639
Address
4725 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-09T14:50:37.000
Update Date
2020-09-09T14:58:16.000
Closed Date
2020-09-09T14:50:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Yo67UAAR
Lat Location
(32.79479374141654000,-96.76670667005122000)
20-00282380
Service Request Number: 20-00282380 • Address: 6646 E LOVERS LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00282380
Address
6646 E LOVERS LN, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Transferred)
Created Date
2020-03-12T14:33:56.000
Update Date
2020-03-19T11:57:23.000
Closed Date
2020-03-12T14:33:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ihdAAB
Lat Location
(32.85483743174476000,-96.74592764194377000)
20-00272910
Service Request Number: 20-00272910 • Address: 6239 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00272910
Address
6239 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:42:11.000
Update Date
2020-03-19T11:54:07.000
Closed Date
2020-03-17T11:42:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5PmBAAV
Lat Location
(32.82934173284290600,-96.75851263185349000)
19-01431596
Service Request Number: 19-01431596 • Address: 6826 ROBIN WILLOW CT, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
19-01431596
Address
6826 ROBIN WILLOW CT, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Bulky Trash Violations - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-13T13:29:50.000
Update Date
2020-03-19T11:54:28.000
Closed Date
2019-12-13T13:29:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxLJsAAN
Lat Location
(32.96856699276169400,-96.79211437412201000)
20-00280484
Service Request Number: 20-00280484 • Address: 3005 DOTHAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00280484
Address
3005 DOTHAN LN, DALLAS, TX, 75229
City Council District
13
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-18T18:43:47.000
Update Date
2020-03-19T12:06:01.000
Closed Date
2020-03-18T18:43:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5e3fAAB
Lat Location
(32.89788262012222000,-96.87787249855947000)
20-00128357
Service Request Number: 20-00128357 • Address: 3748 FRONTIER LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00128357
Address
3748 FRONTIER LN, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-06T23:45:36.000
Update Date
2020-04-29T16:29:06.000
Closed Date
2020-02-06T23:45:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5UdnAAF
Lat Location
(32.83287490489625000,-96.73870684819540000)
20-00178740
Service Request Number: 20-00178740 • Address: 551 ELLA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00178740
Address
551 ELLA AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-20T17:28:02.000
Update Date
2020-04-29T16:08:41.000
Closed Date
2020-02-20T17:28:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlHjHAAV
Lat Location
(32.72098151515301000,-96.71441626751127000)
20-00617658
Service Request Number: 20-00617658 • Address: 2635 CREST AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00617658
Address
2635 CREST AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T13:53:10.000
Update Date
2020-06-15T13:53:15.000
Closed Date
2020-06-15T13:53:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vx2XxAAJ
Lat Location
(32.71577147046052400,-96.80351675559044000)
20-00347902
Service Request Number: 20-00347902 • Address: 5821 MCSHANN RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00347902
Address
5821 MCSHANN RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-06T11:53:08.000
Update Date
2020-04-15T09:02:21.000
Closed Date
2020-04-06T11:53:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF7mAAAT
Lat Location
(32.92164344188811500,-96.80687596201852000)
20-00266726
Service Request Number: 20-00266726 • Address: 7016 SORCEY RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00266726
Address
7016 SORCEY RD, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:31:54.000
Update Date
2020-03-19T12:02:07.000
Closed Date
2020-03-16T09:31:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ECMAA3
Lat Location
(32.63575552712473600,-96.94403815643149000)
20-00260719
Service Request Number: 20-00260719 • Address: 7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00260719
Address
7211 HIGHLAND HEATHER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T10:54:34.000
Update Date
2020-03-19T12:11:03.000
Closed Date
2020-03-13T10:54:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T52F4AAJ
Lat Location
(32.98736373739970400,-96.78166634453467000)
20-00503326
Service Request Number: 20-00503326 • Address: 803 N RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00503326
Address
803 N RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T16:42:47.000
Update Date
2020-05-14T19:00:04.000
Closed Date
2020-05-14T16:42:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCazRAAT
Lat Location
(32.75147090620901000,-96.87016322338582000)
20-00383994
Service Request Number: 20-00383994 • Address: 13140 TI BLVD, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00383994
Address
13140 TI BLVD, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T09:20:10.000
Update Date
2020-04-15T09:22:15.000
Closed Date
2020-04-15T09:20:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TGA9sAAH
Lat Location
(32.92587021607551600,-96.74922372715318000)
20-00275979
Service Request Number: 20-00275979 • Address: 3723 WHITE RIVER DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275979
Address
3723 WHITE RIVER DR, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T22:08:30.000
Update Date
2020-03-19T11:50:02.000
Closed Date
2020-03-17T22:08:30.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5V6VAAV
Lat Location
(33.00306200307640000,-96.84961379685704000)
20-00503658
Service Request Number: 20-00503658 • Address: LEIGH ANN DR & KIRNWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00503658
Address
LEIGH ANN DR & KIRNWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T18:07:39.000
Update Date
2020-05-14T19:28:18.000
Closed Date
2020-05-14T18:07:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCbjyAAD
Lat Location
(32.65438138962474000,-96.82772128775427000)
20-00282468
Service Request Number: 20-00282468 • Address: 8346 NISQUALLY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00282468
Address
8346 NISQUALLY ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-19T12:10:08.000
Update Date
2020-03-19T12:18:20.000
Closed Date
2020-03-19T12:10:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5iqMAAR
Lat Location
(32.73143434065803000,-96.67764538137223000)
20-00235908
Service Request Number: 20-00235908 • Address: 5716 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00235908
Address
5716 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T17:37:31.000
Update Date
2020-03-19T11:51:30.000
Closed Date
2020-03-06T17:37:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnQAYAA3
Lat Location
(32.92243020164774000,-96.80909385767748000)
20-00354534
Service Request Number: 20-00354534 • Address: 5343 MORNINGSIDE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00354534
Address
5343 MORNINGSIDE AVE, DALLAS, TX, 75206
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-10T14:35:52.000
Status
Closed
Created Date
2020-04-07T14:35:46.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-07T14:35:46.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFJsRAAX
Lat Location
(32.82912131873349000,-96.77883185062808000)
20-00272310
Service Request Number: 20-00272310 • Address: 6212 ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00272310
Address
6212 ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:27:38.000
Update Date
2020-03-19T11:50:55.000
Closed Date
2020-03-17T10:27:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OiDAAV
Lat Location
(32.83378903254316600,-96.75789858314101000)
20-00669452
Service Request Number: 20-00669452 • Address: 1335 HARLANDALE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00669452
Address
1335 HARLANDALE AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-02T23:59:00.000
Status
Closed
Created Date
2020-06-29T11:44:32.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-06-29T11:44:32.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvtpFAAR
Lat Location
(32.73253410798512000,-96.81034829274137000)
20-00103551
Service Request Number: 20-00103551 • Address: 1392 HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00103551
Address
1392 HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-30T17:30:13.000
Update Date
2020-03-19T12:18:37.000
Closed Date
2020-01-30T17:30:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4WENAA3
Lat Location
(32.76380191789399000,-96.86863220172705000)
20-00383799
Service Request Number: 20-00383799 • Address: 910 S HAMPTON RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00383799
Address
910 S HAMPTON RD, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T08:54:53.000
Update Date
2020-04-15T08:55:58.000
Closed Date
2020-04-15T08:54:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG9rAAAT
Lat Location
(32.73700958091311000,-96.85663735039678000)
20-00370372
Service Request Number: 20-00370372 • Address: 2915 HOUSLEY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00370372
Address
2915 HOUSLEY DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T19:42:49.000
Update Date
2020-04-15T09:22:03.000
Closed Date
2020-04-10T19:42:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFlYNAA1
Lat Location
(32.85245185103482000,-96.66504287862831000)
20-00258954
Service Request Number: 20-00258954 • Address: 920 GRINNELL ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00258954
Address
920 GRINNELL ST, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T17:25:32.000
Update Date
2020-03-19T11:56:28.000
Closed Date
2020-03-12T17:25:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4yA2AAJ
Lat Location
(32.69680612385484000,-96.81154526891544000)
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