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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00188552
Service Request Number: 20-00188552 • Address: 6806 PROSPER ST, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00188552
Address
6806 PROSPER ST, DALLAS, TX, 75209
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T12:55:51.000
Update Date
2020-05-14T11:54:15.000
Closed Date
2020-02-24T12:55:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlfnfAAB
Lat Location
(32.84101165407421000,-96.82846440530707000)
20-00217521
Service Request Number: 20-00217521 • Address: W LEDBETTER RAMP EB & MARVIN D LOVE FWY SB, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00217521
Address
W LEDBETTER RAMP EB & MARVIN D LOVE FWY SB, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-02T19:26:55.000
Update Date
2020-03-17T15:24:12.000
Closed Date
2020-03-02T19:26:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Snj6pAAB
Lat Location
(32.69110041241362000,-96.84634575562700000)
20-00379573
Service Request Number: 20-00379573 • Address: 0 PRESTON FOREST SC, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00379573
Address
0 PRESTON FOREST SC, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:22:43.000
Update Date
2020-04-14T10:28:15.000
Closed Date
2020-04-14T10:22:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2DCAA1
Lat Location
(32.90770229653833000,-96.80418377915605000)
20-00498831
Service Request Number: 20-00498831 • Address: 3723 HIGH VISTA DR, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00498831
Address
3723 HIGH VISTA DR, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-05-13T21:59:26.000
Update Date
2020-05-14T12:38:10.000
Closed Date
2020-05-13T21:59:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCQwlAAH
Lat Location
(32.91200211685199000,-96.85500017488296000)
20-00376858
Service Request Number: 20-00376858 • Address: 11115 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376858
Address
11115 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:08:40.000
Update Date
2020-04-14T10:34:29.000
Closed Date
2020-04-13T15:08:40.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwrRAAT
Lat Location
(32.84728682927893000,-96.68583356706797000)
20-00615878
Service Request Number: 20-00615878 • Address: 6825 OLETA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00615878
Address
6825 OLETA DR, DALLAS, TX, 75217
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:59:08.000
Update Date
2020-06-15T10:21:49.000
Closed Date
2020-06-15T09:59:08.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyCBAAZ
Lat Location
(32.71362326241927000,-96.70390126045172000)
20-00259065
Service Request Number: 20-00259065 • Address: 705 CLEARWOOD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00259065
Address
705 CLEARWOOD DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T18:16:24.000
Update Date
2020-03-17T15:39:19.000
Closed Date
2020-03-12T18:16:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4yOTAAZ
Lat Location
(32.66085102544355600,-96.83205898206592000)
20-00477056
Service Request Number: 20-00477056 • Address: 601 LIBERTY ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00477056
Address
601 LIBERTY ST, DALLAS, TX, 75204
City Council District
14
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T08:46:51.000
Update Date
2020-05-14T12:10:05.000
Closed Date
2020-05-08T08:46:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBIX7AAP
Lat Location
(32.78920373556710600,-96.78664640862985000)
20-00379043
Service Request Number: 20-00379043 • Address: 7316 HARDWOOD TRL, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00379043
Address
7316 HARDWOOD TRL, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:20:00.000
Update Date
2020-04-14T09:54:17.000
Closed Date
2020-04-14T09:20:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG194AAD
Lat Location
(32.63744570130377000,-96.94931432037578000)
20-00889687
Service Request Number: 20-00889687 • Address: 3100 N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00889687
Address
3100 N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-10-01T23:59:00.000
Status
In Progress
Created Date
2020-09-01T17:01:57.000
Update Date
2020-09-09T13:58:05.000
Closed Date
2020-09-01T17:01:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkBr7AAF
Lat Location
(32.80844742572829600,-96.68314541344904000)
20-00261770
Service Request Number: 20-00261770 • Address: 1115 MELBOURNE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00261770
Address
1115 MELBOURNE AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-13T13:41:10.000
Update Date
2020-03-17T15:00:03.000
Closed Date
2020-03-13T13:41:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T54QzAAJ
Lat Location
(32.72334064713181000,-96.84035042748553000)
20-00263054
Service Request Number: 20-00263054 • Address: 11927 VALLEY SPRING DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00263054
Address
11927 VALLEY SPRING DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Graffiti City Streets & Bridges - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:49:37.000
Update Date
2020-03-17T14:43:06.000
Closed Date
2020-03-13T16:49:37.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T56aDAAR
Lat Location
(32.85737372177012400,-96.70017856919530000)
20-00867863
Service Request Number: 20-00867863 • Address: 2513 SOUTHLAND ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00867863
Address
2513 SOUTHLAND ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T17:14:02.000
Update Date
2020-09-09T13:33:38.000
Closed Date
2020-08-25T17:14:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YiqiAAAR
Lat Location
(32.75354214999820400,-96.75775835188092000)
20-00271068
Service Request Number: 20-00271068 • Address: 2515 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271068
Address
2515 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-04T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:54:34.000
Update Date
2020-03-17T15:34:34.000
Closed Date
2020-03-17T00:54:34.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LqKAAV
Lat Location
(32.70781400855909000,-96.78783658667025000)
20-00263695
Service Request Number: 20-00263695 • Address: 4009 IVANHOE LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00263695
Address
4009 IVANHOE LN, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-21T23:59:00.000
Status
Closed
Created Date
2020-03-14T08:54:08.000
Update Date
2020-03-17T15:12:47.000
Closed Date
2020-03-14T08:54:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57zhAAB
Lat Location
(32.79144770519269000,-96.85539142337866000)
20-00264942
Service Request Number: 20-00264942 • Address: 206 W CANTY ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00264942
Address
206 W CANTY ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-03-22T23:59:00.000
Status
Closed
Created Date
2020-03-15T09:25:07.000
Update Date
2020-03-17T15:10:46.000
Closed Date
2020-03-15T09:25:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ADfAAN
Lat Location
(32.75218560438206000,-96.82569302998644000)
20-00274502
Service Request Number: 20-00274502 • Address: 4223 HUCKLEBERRY CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274502
Address
4223 HUCKLEBERRY CIR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:02:40.000
Update Date
2020-03-17T15:05:44.000
Closed Date
2020-03-17T15:02:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SVwAAN
Lat Location
(32.69216596899432400,-96.82212693828582000)
20-00500879
Service Request Number: 20-00500879 • Address: 7070 W CAMP WISDOM RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00500879
Address
7070 W CAMP WISDOM RD, DALLAS, TX, 75249
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:49:23.000
Update Date
2020-05-14T11:50:03.000
Closed Date
2020-05-14T11:49:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVynAAH
Lat Location
(32.66477600694248000,-96.94817694929728000)
20-00274644
Service Request Number: 20-00274644 • Address: 3807 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274644
Address
3807 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-08-10T23:59:00.000
Status
New
Created Date
2020-03-17T15:18:58.000
Update Date
2020-03-17T15:19:06.000
Closed Date
2020-03-17T15:18:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SjtAAF
Lat Location
(32.66594289356768000,-96.75960215249809000)
20-00237277
Service Request Number: 20-00237277 • Address: 10239 WHITE ELM RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00237277
Address
10239 WHITE ELM RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-07T14:54:38.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-07T14:54:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnTyPAAV
Lat Location
(32.91653683662228000,-96.70760963851592000)
20-00258091
Service Request Number: 20-00258091 • Address: 2435 ANZIO DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00258091
Address
2435 ANZIO DR, DALLAS, TX, 75224
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:12:49.000
Update Date
2020-03-17T15:31:33.000
Closed Date
2020-03-12T15:12:49.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wkhAAB
Lat Location
(32.71856546152139000,-96.83164979733682000)
20-00532787
Service Request Number: 20-00532787 • Address: 1520 N BECKLEY AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00532787
Address
1520 N BECKLEY AVE, DALLAS, TX, 75203
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-28T23:59:00.000
Status
Closed
Created Date
2020-05-21T20:20:59.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-21T20:20:59.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDhdRAAT
Lat Location
(32.76270134349114000,-96.82280648304112000)
20-00766615
Service Request Number: 20-00766615 • Address: 1206 GANO ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00766615
Address
1206 GANO ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-25T11:58:19.000
Update Date
2020-09-09T13:44:00.000
Closed Date
2020-07-25T11:58:19.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XdfVCAAZ
Lat Location
(32.76865943020105000,-96.79235061559261000)
20-00263013
Service Request Number: 20-00263013 • Address: 1126 N EDGEFIELD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00263013
Address
1126 N EDGEFIELD AVE, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-02T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:42:51.000
Update Date
2020-03-17T15:28:54.000
Closed Date
2020-03-13T16:42:51.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56WuAAJ
Lat Location
(32.75789218302712400,-96.84265035534090000)
20-00250734
Service Request Number: 20-00250734 • Address: 7047 LAVENDALE AVE, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00250734
Address
7047 LAVENDALE AVE, DALLAS, TX, 75230
City Council District
11
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:17:13.000
Update Date
2020-03-17T14:59:36.000
Closed Date
2020-03-11T10:17:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4iE5AAJ
Lat Location
(32.89601365549220400,-96.78449620698464000)
20-00683759
Service Request Number: 20-00683759 • Address: 1812 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00683759
Address
1812 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-07-02T10:57:13.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-07-02T10:57:13.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000WwWG3AAN
Lat Location
(32.84968041902983000,-96.67876661583406000)
20-00266107
Service Request Number: 20-00266107 • Address: 425 MAYRANT DR, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00266107
Address
425 MAYRANT DR, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:13:11.000
Update Date
2020-03-17T15:00:31.000
Closed Date
2020-03-16T08:13:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5D5KAAV
Lat Location
(32.73073514554413000,-96.82953810490393000)
20-00025129
Service Request Number: 20-00025129 • Address: 6131 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00025129
Address
6131 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-16T00:59:00.000
Status
Closed
Created Date
2020-01-08T22:37:12.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-01-08T22:37:12.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0P51AAF
Lat Location
(32.85926427669918600,-96.74700618891993000)
20-00606552
Service Request Number: 20-00606552 • Address: 9273 SKILLMAN ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00606552
Address
9273 SKILLMAN ST, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Litter Cans - SAN
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-11T14:25:30.000
Update Date
2020-06-15T10:03:07.000
Closed Date
2020-06-11T14:25:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwboWAAR
Lat Location
(32.90343276385995000,-96.71414114851567000)
20-00500926
Service Request Number: 20-00500926 • Address: 9123 CRAIGE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00500926
Address
9123 CRAIGE DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:54:17.000
Update Date
2020-05-14T12:08:22.000
Closed Date
2020-05-14T11:54:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCW3dAAH
Lat Location
(32.73652958487698000,-96.66361432120915000)
20-00274301
Service Request Number: 20-00274301 • Address: CLIFFDALE AVE & W 9TH ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274301
Address
CLIFFDALE AVE & W 9TH ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:39:00.000
Update Date
2020-03-17T14:41:47.000
Closed Date
2020-03-17T14:39:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SBDAA3
Lat Location
(32.74624704090384600,-96.86824981334290000)
20-00491597
Service Request Number: 20-00491597 • Address: 9770 ASH CREEK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00491597
Address
9770 ASH CREEK DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:24:10.000
Update Date
2020-05-14T11:45:33.000
Closed Date
2020-05-12T13:24:10.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCAsyAAH
Lat Location
(32.82688396381983000,-96.68900177210566000)
20-00210654
Service Request Number: 20-00210654 • Address: 9546 ADELL DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00210654
Address
9546 ADELL DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-02-28T23:35:21.000
Update Date
2020-05-14T11:49:58.000
Closed Date
2020-02-28T23:35:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmX09AAF
Lat Location
(32.73615647057389600,-96.65809452523784000)
20-00085809
Service Request Number: 20-00085809 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00085809
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-01-30T10:28:03.000
Status
Closed
Created Date
2020-01-27T10:27:57.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2020-01-27T10:27:57.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R3qsDAAR
Lat Location
(32.76867670387988000,-96.87362916197833000)
20-00316606
Service Request Number: 20-00316606 • Address: 4204 BRIARGROVE LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00316606
Address
4204 BRIARGROVE LN, DALLAS, TX, 75287
City Council District
12
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-03-27T19:14:00.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-27T19:14:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TE9fQAAT
Lat Location
(32.99265342696986600,-96.83831261292300000)
20-00379333
Service Request Number: 20-00379333 • Address: 10651 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379333
Address
10651 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:55:21.000
Update Date
2020-04-14T10:27:43.000
Closed Date
2020-04-14T09:55:21.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1dxAAD
Lat Location
(32.89277685735423000,-96.77156529821046000)
20-00273999
Service Request Number: 20-00273999 • Address: 7112 CLEARCREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00273999
Address
7112 CLEARCREST DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:04:21.000
Update Date
2020-03-17T15:23:58.000
Closed Date
2020-03-17T14:04:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5RfMAAV
Lat Location
(32.74715732103466000,-96.69981956144672000)
20-00263849
Service Request Number: 20-00263849 • Address: 2317 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00263849
Address
2317 W RED BIRD LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T10:41:37.000
Update Date
2020-03-17T15:37:31.000
Closed Date
2020-03-14T10:41:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T58HQAAZ
Lat Location
(32.67181821996304000,-96.85531529389661000)
20-00265156
Service Request Number: 20-00265156 • Address: 605 BLUE GRASS DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00265156
Address
605 BLUE GRASS DR, DALLAS, TX, 75211
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-15T11:51:32.000
Update Date
2020-03-17T15:04:52.000
Closed Date
2020-03-15T11:51:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5AX1AAN
Lat Location
(32.74043117858056000,-96.92232611133255000)
20-00756020
Service Request Number: 20-00756020 • Address: 11716 SAHARA WAY, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00756020
Address
11716 SAHARA WAY, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-22T12:29:26.000
Update Date
2020-07-28T17:34:25.000
Closed Date
2020-07-22T12:29:26.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XcuGzAAJ
Lat Location
(32.85420211289615000,-96.69025152500303000)
20-00271503
Service Request Number: 20-00271503 • Address: 13527 RED FERN LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00271503
Address
13527 RED FERN LN, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:49:52.000
Update Date
2020-03-17T15:31:44.000
Closed Date
2020-03-17T08:49:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NKyAAN
Lat Location
(32.93107277798055000,-96.76794465129359000)
20-00379529
Service Request Number: 20-00379529 • Address: 3530 EL BENITO DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00379529
Address
3530 EL BENITO DR, DALLAS, TX, 75212
City Council District
6
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:18:25.000
Update Date
2020-04-14T10:18:30.000
Closed Date
2020-04-14T10:18:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG25rAAD
Lat Location
(32.78512981608341000,-96.84351570097121000)
20-00267929
Service Request Number: 20-00267929 • Address: 5438 BONITA AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00267929
Address
5438 BONITA AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:03:28.000
Update Date
2020-03-17T15:25:45.000
Closed Date
2020-03-16T12:03:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GLaAAN
Lat Location
(32.81815749678471000,-96.77638371317741000)
20-00846542
Service Request Number: 20-00846542 • Address: 4616 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00846542
Address
4616 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T09:22:51.000
Update Date
2020-09-09T13:48:20.000
Closed Date
2020-08-19T09:22:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhIjOAAV
Lat Location
(32.71614911928417500,-96.74813755651891000)
20-00760172
Service Request Number: 20-00760172 • Address: 2617 TISINGER AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00760172
Address
2617 TISINGER AVE, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-23T13:09:35.000
Update Date
2020-07-28T18:16:10.000
Closed Date
2020-07-23T13:09:35.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XdEteAAF
Lat Location
(32.84975593639186500,-96.66959112514944000)
20-00271721
Service Request Number: 20-00271721 • Address: HILLCREST RD & HILLCREST PLAZA DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00271721
Address
HILLCREST RD & HILLCREST PLAZA DR, DALLAS, TX, 75230
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-17T09:16:31.000
Update Date
2020-03-17T14:58:45.000
Closed Date
2020-03-17T09:16:31.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5NgGAAV
Lat Location
(32.92273862363530000,-96.78632092807362000)
20-00902785
Service Request Number: 20-00902785 • Address: 3845 CANADA DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00902785
Address
3845 CANADA DR, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-14T23:59:00.000
Status
Closed
Created Date
2020-09-05T11:50:21.000
Update Date
2020-09-09T13:32:16.000
Closed Date
2020-09-05T11:50:21.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YwtIoAAJ
Lat Location
(32.79280386973427000,-96.88516726022424000)
20-00456965
Service Request Number: 20-00456965 • Address: 17077 MEANDERING WAY, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00456965
Address
17077 MEANDERING WAY, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-03T22:12:29.000
Update Date
2020-05-14T11:55:14.000
Closed Date
2020-05-03T22:12:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAcooAAD
Lat Location
(32.98300095917820600,-96.77876222677340000)
20-00445717
Service Request Number: 20-00445717 • Address: 18720 REMBRANDT TER, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00445717
Address
18720 REMBRANDT TER, DALLAS, TX, 75287
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed (Duplicate)
Created Date
2020-04-30T09:34:09.000
Update Date
2020-05-14T11:50:20.000
Closed Date
2020-04-30T09:34:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDYQJAA5
Lat Location
(33.00677862621540000,-96.85977638412449000)
20-00624410
Service Request Number: 20-00624410 • Address: 11412 VALLEYDALE DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00624410
Address
11412 VALLEYDALE DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-16T20:34:38.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-16T20:34:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxJKuAAN
Lat Location
(32.90529985613320000,-96.77287848279306000)
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