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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00257332
Service Request Number: 20-00257332 • Address: 17627 LOVELAND DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00257332
Address
17627 LOVELAND DR, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T13:32:48.000
Update Date
2020-03-17T13:14:26.000
Closed Date
2020-03-12T13:32:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4vMUAAZ
Lat Location
(32.99341718939540000,-96.79946299189616000)
19-01338177
Service Request Number: 19-01338177 • Address: EASTUS DR & W GREENBRIAR LN, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
19-01338177
Address
EASTUS DR & W GREENBRIAR LN, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-23T00:59:00.000
Status
Closed
Created Date
2019-11-16T17:22:35.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-11-16T17:22:35.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OcFKyAAN
Lat Location
(32.76227773836373600,-96.83441453069925000)
20-00370426
Service Request Number: 20-00370426 • Address: 1714 DOLORES WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00370426
Address
1714 DOLORES WAY, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T20:03:45.000
Update Date
2020-04-14T09:33:05.000
Closed Date
2020-04-10T20:03:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFlejAAD
Lat Location
(32.65231750300870000,-96.84717937135244000)
20-00614847
Service Request Number: 20-00614847 • Address: S POLK ST & CASCADE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00614847
Address
S POLK ST & CASCADE AVE, DALLAS, TX, 75224
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-14T22:57:12.000
Update Date
2020-06-15T10:22:59.000
Closed Date
2020-06-14T22:57:12.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuwVAAR
Lat Location
(32.73002329076667000,-96.84004713412308000)
20-00489798
Service Request Number: 20-00489798 • Address: 517 GULLEDGE LN, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00489798
Address
517 GULLEDGE LN, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T09:47:31.000
Update Date
2020-05-14T12:30:31.000
Closed Date
2020-05-12T09:47:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6n6AAD
Lat Location
(32.70769761372428500,-96.69235887892329000)
20-00665782
Service Request Number: 20-00665782 • Address: 5467 ELLSWORTH AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00665782
Address
5467 ELLSWORTH AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:10.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:48:10.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvloWAAR
Lat Location
(32.83370545538337400,-96.77485958488728000)
20-00379081
Service Request Number: 20-00379081 • Address: 1533 DRAGON ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00379081
Address
1533 DRAGON ST, DALLAS, TX, 75207
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:25:22.000
Update Date
2020-04-14T09:32:38.000
Closed Date
2020-04-14T09:25:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1CDAA1
Lat Location
(32.79176819229295600,-96.82004328191742000)
20-00365845
Service Request Number: 20-00365845 • Address: 12536 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00365845
Address
12536 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:23:02.000
Update Date
2020-04-14T09:18:28.000
Closed Date
2020-04-09T19:23:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdmIAAT
Lat Location
(32.67628953885605400,-96.62071739593873000)
20-00171936
Service Request Number: 20-00171936 • Address: 3530 FONTANA DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00171936
Address
3530 FONTANA DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-19T13:08:31.000
Update Date
2020-03-17T13:01:27.000
Closed Date
2020-02-19T13:08:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rl11eAAB
Lat Location
(32.86925935142084000,-96.86034711603497000)
20-00648074
Service Request Number: 20-00648074 • Address: 6518 L B J FWY EB, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00648074
Address
6518 L B J FWY EB, DALLAS, TX, 75240
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-23T14:36:25.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-23T14:36:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyI1FAAV
Lat Location
(32.92469160136101000,-96.79367099227046000)
20-00365837
Service Request Number: 20-00365837 • Address: 223 N HENDERSON AVE, DALLAS, TX, 75214 • City Council District: 2
Service Request Number
20-00365837
Address
223 N HENDERSON AVE, DALLAS, TX, 75214
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:20:25.000
Update Date
2020-04-14T09:23:59.000
Closed Date
2020-04-09T19:20:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdljAAD
Lat Location
(32.79904804071812000,-96.76035719042115000)
20-00488926
Service Request Number: 20-00488926 • Address: 317 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00488926
Address
317 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T21:54:35.000
Update Date
2020-05-14T12:22:30.000
Closed Date
2020-05-11T21:54:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC411AAD
Lat Location
(32.74252019972821000,-96.87021227098184000)
20-00689115
Service Request Number: 20-00689115 • Address: 914 CLIFFDALE AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00689115
Address
914 CLIFFDALE AVE, DALLAS, TX, 75211
City Council District
1
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-14T23:59:00.000
Status
Closed
Created Date
2020-07-03T23:42:15.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-07-03T23:42:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwjC9AAJ
Lat Location
(32.75305826145404000,-96.86629125249912000)
20-00273506
Service Request Number: 20-00273506 • Address: 2200 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00273506
Address
2200 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:58:50.000
Update Date
2020-03-17T13:00:58.000
Closed Date
2020-03-17T12:58:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QpLAAV
Lat Location
(32.77859830289502000,-96.85755439159303000)
20-00379172
Service Request Number: 20-00379172 • Address: 2656 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00379172
Address
2656 MAIN ST, DALLAS, TX, 75226
City Council District
2
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
New
Created Date
2020-04-14T09:36:42.000
Update Date
2020-04-14T09:36:53.000
Closed Date
2020-04-14T09:36:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1LAAA1
Lat Location
(32.78356891462146000,-96.78508759463618000)
20-00846852
Service Request Number: 20-00846852 • Address: 4727 STOKES ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00846852
Address
4727 STOKES ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T10:14:01.000
Update Date
2020-09-09T14:19:56.000
Closed Date
2020-08-19T10:14:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhJikAAF
Lat Location
(32.71721460061906000,-96.74614954479475000)
20-00273064
Service Request Number: 20-00273064 • Address: 2150 SAN PABLO DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00273064
Address
2150 SAN PABLO DR, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:58:25.000
Update Date
2020-03-17T13:16:10.000
Closed Date
2020-03-17T11:58:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Q1VAAV
Lat Location
(32.74993911499332000,-96.68957707062258000)
20-00895866
Service Request Number: 20-00895866 • Address: 3775 WEST BAY CIR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00895866
Address
3775 WEST BAY CIR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-03T11:32:57.000
Update Date
2020-09-09T13:29:05.000
Closed Date
2020-09-03T11:32:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YkYjUAAV
Lat Location
(32.83411664958343600,-96.73376241879460000)
20-00379148
Service Request Number: 20-00379148 • Address: 1234 E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379148
Address
1234 E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:33:24.000
Update Date
2020-04-14T09:39:28.000
Closed Date
2020-04-14T09:33:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1J9AAL
Lat Location
(32.72018222384602400,-96.80637700279027000)
20-00254336
Service Request Number: 20-00254336 • Address: 10010 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00254336
Address
10010 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T19:10:00.000
Update Date
2020-03-17T13:33:03.000
Closed Date
2020-03-11T19:10:00.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4ocKAAR
Lat Location
(32.90899173869060000,-96.71303418611471000)
20-00272238
Service Request Number: 20-00272238 • Address: 6302 VANDERBILT AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00272238
Address
6302 VANDERBILT AVE, DALLAS, TX, 75214
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:20:45.000
Update Date
2020-03-17T12:56:05.000
Closed Date
2020-03-17T10:20:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5ObCAAV
Lat Location
(32.82437038300623000,-96.75590212714582000)
20-00231036
Service Request Number: 20-00231036 • Address: 100 PALM OAK DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00231036
Address
100 PALM OAK DR, DALLAS, TX, 75217
City Council District
8
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-05T18:18:02.000
Update Date
2020-03-17T13:38:35.000
Closed Date
2020-03-05T18:18:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SoIVsAAN
Lat Location
(32.71241533515239000,-96.70388414162534000)
20-00273627
Service Request Number: 20-00273627 • Address: HIGHLAND WOODS DR & KEYRIDGE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00273627
Address
HIGHLAND WOODS DR & KEYRIDGE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:17:05.000
Update Date
2020-03-17T13:18:26.000
Closed Date
2020-03-17T13:17:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5R2PAAV
Lat Location
(32.68346973346507400,-96.76389050921857000)
20-00269514
Service Request Number: 20-00269514 • Address: 10850 WALNUT HILL LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00269514
Address
10850 WALNUT HILL LN, DALLAS, TX, 75238
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T15:08:59.000
Update Date
2020-03-17T13:30:33.000
Closed Date
2020-03-16T15:08:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5J0fAAF
Lat Location
(32.87867556865155000,-96.69548432511488000)
20-00493418
Service Request Number: 20-00493418 • Address: 1810 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00493418
Address
1810 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T16:58:42.000
Update Date
2020-05-14T11:43:53.000
Closed Date
2020-05-12T16:58:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCEQ5AAP
Lat Location
(32.72615277189597000,-96.81429647953343000)
19-01361913
Service Request Number: 19-01361913 • Address: 2929 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
19-01361913
Address
2929 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2019-11-22T16:12:00.000
Update Date
2020-03-17T13:22:36.000
Closed Date
2019-11-22T16:12:00.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000Od321AAB
Lat Location
(32.81282536240842000,-96.81643966870030000)
20-00273548
Service Request Number: 20-00273548 • Address: 2434 MARJORIE AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273548
Address
2434 MARJORIE AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T13:05:17.000
Update Date
2020-03-17T13:09:38.000
Closed Date
2020-03-17T13:05:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QuQAAV
Lat Location
(32.69566178128409500,-96.78222876357572000)
20-00387432
Service Request Number: 20-00387432 • Address: 7515 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00387432
Address
7515 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-15T15:35:50.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-04-15T15:35:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGFWhAAP
Lat Location
(32.90289832677564000,-96.77802075936180000)
20-00364613
Service Request Number: 20-00364613 • Address: 6023 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00364613
Address
6023 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:55:34.000
Update Date
2020-04-14T09:36:32.000
Closed Date
2020-04-09T14:55:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFbqIAAT
Lat Location
(33.00966908327790000,-96.80297922153156000)
20-00775137
Service Request Number: 20-00775137 • Address: 6951 TRUTH DR, DALLAS • City Council District: 3
Service Request Number
20-00775137
Address
6951 TRUTH DR, DALLAS
City Council District
3
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T13:02:37.000
Update Date
2020-07-28T17:58:36.000
Closed Date
2020-07-28T13:02:37.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeHdwAAF
Lat Location
(32.70056094456733000,-96.94537373422156000)
19-01267063
Service Request Number: 19-01267063 • Address: 1440 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01267063
Address
1440 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Illegal Land Use - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-10T00:59:00.000
Status
Closed
Created Date
2019-10-28T16:04:52.000
Update Date
2020-03-17T12:36:22.000
Closed Date
2019-10-28T16:04:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000NtfpTAAR
Lat Location
(32.70097907006411500,-96.80410032681684000)
20-00376834
Service Request Number: 20-00376834 • Address: 11217 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376834
Address
11217 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:05:53.000
Update Date
2020-04-14T09:09:29.000
Closed Date
2020-04-13T15:05:53.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwpkAAD
Lat Location
(32.84824800502801000,-96.68465730657024000)
20-00578053
Service Request Number: 20-00578053 • Address: 18212 PRESTON RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00578053
Address
18212 PRESTON RD, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-06-03T16:36:47.000
Update Date
2020-06-15T10:04:11.000
Closed Date
2020-06-03T16:36:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvQVWAA3
Lat Location
(32.99954384948290000,-96.79692615251231000)
20-00251197
Service Request Number: 20-00251197 • Address: 2502 S BECKLEY AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00251197
Address
2502 S BECKLEY AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T11:06:33.000
Update Date
2020-03-17T12:36:31.000
Closed Date
2020-03-11T11:06:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4j3SAAR
Lat Location
(32.71782825615645000,-96.82284476982132000)
20-00534013
Service Request Number: 20-00534013 • Address: 2914 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00534013
Address
2914 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-22T10:14:46.000
Update Date
2020-06-15T09:44:42.000
Closed Date
2020-05-22T10:14:46.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDl2WAAT
Lat Location
(32.78543260301480000,-96.74422474553950000)
20-00894097
Service Request Number: 20-00894097 • Address: LOST VIEW RD & FRANKFORD RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00894097
Address
LOST VIEW RD & FRANKFORD RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-09-02T17:24:45.000
Update Date
2020-09-09T14:07:24.000
Closed Date
2020-09-02T17:24:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkR4dAAF
Lat Location
(32.99826866984264000,-96.81022506398020000)
20-00571935
Service Request Number: 20-00571935 • Address: 10206 SYLVIA DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00571935
Address
10206 SYLVIA DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-02T13:19:14.000
Update Date
2020-06-15T10:06:52.000
Closed Date
2020-06-02T13:19:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvALVAA3
Lat Location
(32.83329415152927000,-96.68682439486572000)
20-00174141
Service Request Number: 20-00174141 • Address: 7700 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00174141
Address
7700 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-19T18:24:29.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-02-19T18:24:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rl5xIAAR
Lat Location
(32.85211844707221000,-96.72912452592256000)
20-00622315
Service Request Number: 20-00622315 • Address: 1920 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00622315
Address
1920 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-30T23:59:00.000
Status
Closed
Created Date
2020-06-16T13:26:41.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-16T13:26:41.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxEOPAA3
Lat Location
(32.76430380428773500,-96.77593326071329000)
20-00370024
Service Request Number: 20-00370024 • Address: 415 HIGHCREST DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00370024
Address
415 HIGHCREST DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-10T17:17:26.000
Update Date
2020-04-14T09:23:55.000
Closed Date
2020-04-10T17:17:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFkrcAAD
Lat Location
(32.66297136391274600,-96.82876266860909000)
20-00470725
Service Request Number: 20-00470725 • Address: 4033 HUCKLEBERRY CIR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00470725
Address
4033 HUCKLEBERRY CIR, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed
Created Date
2020-05-06T14:46:13.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-06T14:46:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VB4U3AAL
Lat Location
(32.69621176662041000,-96.82225728488697000)
20-00273474
Service Request Number: 20-00273474 • Address: 10029 NEWCOMBE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00273474
Address
10029 NEWCOMBE DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Property Damage - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-06T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T10:46:18.000
Update Date
2020-03-17T12:53:34.000
Closed Date
2020-03-16T10:46:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QlOAAV
Lat Location
(32.82889295769688000,-96.68400455058794000)
19-01205319
Service Request Number: 19-01205319 • Address: 1125 W KIEST BLVD, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01205319
Address
1125 W KIEST BLVD, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2019-11-22T00:59:00.000
Status
Closed
Created Date
2019-10-10T20:51:02.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2019-10-10T20:51:02.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N62O2AAJ
Lat Location
(32.70604889943414000,-96.84058009305676000)
20-00365164
Service Request Number: 20-00365164 • Address: 4115 BRETTON BAY LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00365164
Address
4115 BRETTON BAY LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:58:13.000
Update Date
2020-04-14T09:33:10.000
Closed Date
2020-04-09T15:58:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcdUAAT
Lat Location
(32.99107516945251000,-96.84125701836814000)
20-00551737
Service Request Number: 20-00551737 • Address: 315 E LAWSON RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00551737
Address
315 E LAWSON RD, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-27T16:43:35.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-27T16:43:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VEOe9AAH
Lat Location
(32.70027254648767000,-96.56876460756487000)
20-00377401
Service Request Number: 20-00377401 • Address: 1406 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00377401
Address
1406 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:06:12.000
Update Date
2020-04-14T09:32:02.000
Closed Date
2020-04-13T16:06:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxgAAAT
Lat Location
(32.65353791301642000,-96.84425572821424000)
20-00272465
Service Request Number: 20-00272465 • Address: 3508 OAK CREEK CIR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00272465
Address
3508 OAK CREEK CIR, DALLAS, TX, 75227
City Council District
5
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-31T23:59:00.000
Status
Closed
Created Date
2020-03-17T10:46:12.000
Update Date
2020-03-17T13:38:19.000
Closed Date
2020-03-17T10:46:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5OzOAAV
Lat Location
(32.76805705899563000,-96.69397006644205000)
20-00253862
Service Request Number: 20-00253862 • Address: 4923 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00253862
Address
4923 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Public Works
Service Request Type
Visibility Obstruction - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T16:33:16.000
Update Date
2020-03-17T12:39:55.000
Closed Date
2020-03-11T16:33:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4nkfAAB
Lat Location
(32.79694256983398000,-96.76408475821295000)
20-00379109
Service Request Number: 20-00379109 • Address: 7900 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00379109
Address
7900 FERGUSON RD, DALLAS, TX, 75228
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:30:12.000
Update Date
2020-04-14T09:30:18.000
Closed Date
2020-04-14T09:30:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1FMAA1
Lat Location
(32.80103838864755000,-96.71465158029035000)
20-00189724
Service Request Number: 20-00189724 • Address: 4522 N LINDHURST AVE, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00189724
Address
4522 N LINDHURST AVE, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-03T00:59:00.000
Status
Closed
Created Date
2020-02-24T15:44:53.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-24T15:44:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RliZ7AAJ
Lat Location
(32.88295722112808000,-96.83107175285710000)
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