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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00913003
Service Request Number: 20-00913003 • Address: 228 W CHERRY POINT DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00913003
Address
228 W CHERRY POINT DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress (Duplicate)
Created Date
2020-09-09T13:35:29.000
Update Date
2020-09-09T13:35:44.000
Closed Date
2020-09-09T13:35:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo48jAAB
Lat Location
(32.66598085229889000,-96.82559439979553000)
20-00379151
Service Request Number: 20-00379151 • Address: 1322 OAK MEADOWS DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379151
Address
1322 OAK MEADOWS DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:33:30.000
Update Date
2020-04-14T10:15:41.000
Closed Date
2020-04-14T09:33:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1JOAA1
Lat Location
(32.68461743200890000,-96.84441641332310000)
19-01307171
Service Request Number: 19-01307171 • Address: 1907 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
19-01307171
Address
1907 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
3
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-23T00:59:00.000
Status
Closed
Created Date
2019-11-08T11:39:24.000
Update Date
2020-03-17T16:29:12.000
Closed Date
2019-11-08T11:39:24.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000NibmKAAR
Lat Location
(32.68595536977978000,-96.79166523840318000)
20-00265703
Service Request Number: 20-00265703 • Address: 2501 N GARRETT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00265703
Address
2501 N GARRETT AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-15T19:10:36.000
Update Date
2020-03-17T15:45:05.000
Closed Date
2020-03-15T19:10:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BQgAAN
Lat Location
(32.81442650450519000,-96.78195064177490000)
20-00238940
Service Request Number: 20-00238940 • Address: 3804 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00238940
Address
3804 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-08T20:40:51.000
Update Date
2020-03-17T15:50:20.000
Closed Date
2020-03-08T20:40:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4JYXAA3
Lat Location
(32.66583843103005000,-96.75955628469721000)
20-00247360
Service Request Number: 20-00247360 • Address: 2417 EASLEY ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00247360
Address
2417 EASLEY ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-10T13:25:41.000
Update Date
2020-03-17T16:29:18.000
Closed Date
2020-03-10T13:25:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4asNAAR
Lat Location
(32.74005538068118400,-96.75494987129464000)
20-00409716
Service Request Number: 20-00409716 • Address: 3119 GULDEN LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00409716
Address
3119 GULDEN LN, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed
Created Date
2020-04-21T13:47:11.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-04-21T13:47:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UUV5FAAX
Lat Location
(32.78032072737122000,-96.82778367048944000)
20-00275074
Service Request Number: 20-00275074 • Address: 9531 MILLTRAIL DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00275074
Address
9531 MILLTRAIL DR, DALLAS, TX, 75238
City Council District
10
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:10:14.000
Update Date
2020-03-17T16:10:20.000
Closed Date
2020-03-17T16:10:14.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TRCAA3
Lat Location
(32.89145557291437400,-96.72396887515673000)
20-00134359
Service Request Number: 20-00134359 • Address: 10806 BRANCH OAKS CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00134359
Address
10806 BRANCH OAKS CIR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T17:36:51.000
Update Date
2020-05-14T12:15:59.000
Closed Date
2020-02-08T17:36:51.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5haDAAR
Lat Location
(32.89386559316389500,-96.77773998814267000)
20-00486684
Service Request Number: 20-00486684 • Address: 2 MANZANO CIR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00486684
Address
2 MANZANO CIR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-06T14:39:52.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-06T14:39:52.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBzFhAAL
Lat Location
(32.90849501389283000,-96.79916198478190000)
20-00225236
Service Request Number: 20-00225236 • Address: 2315 SCOTT ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00225236
Address
2315 SCOTT ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T15:14:23.000
Update Date
2020-03-17T16:23:59.000
Closed Date
2020-03-04T15:14:23.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So433AAB
Lat Location
(32.74139748393481000,-96.75666132620593000)
20-00365173
Service Request Number: 20-00365173 • Address: 6547 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00365173
Address
6547 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T15:59:05.000
Update Date
2020-04-14T09:43:30.000
Closed Date
2020-04-09T15:59:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFceIAAT
Lat Location
(32.97208151470859000,-96.79232389117390000)
20-00265887
Service Request Number: 20-00265887 • Address: 350 N RECORD ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00265887
Address
350 N RECORD ST, DALLAS, TX, 75202
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T00:53:03.000
Update Date
2020-03-17T16:06:46.000
Closed Date
2020-03-16T00:53:03.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5BxKAAV
Lat Location
(32.78087597275592000,-96.80748125349182000)
20-00257778
Service Request Number: 20-00257778 • Address: 1927 LIFE AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00257778
Address
1927 LIFE AVE, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:35:14.000
Update Date
2020-03-17T16:30:03.000
Closed Date
2020-03-12T14:35:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4w9rAAB
Lat Location
(32.78635633932211000,-96.85115203091880000)
20-00635017
Service Request Number: 20-00635017 • Address: 7128 GREY DAWN LN, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00635017
Address
7128 GREY DAWN LN, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-19T11:50:33.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-19T11:50:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxmCFAAZ
Lat Location
(32.78097514082493000,-96.69699742107096000)
20-00061197
Service Request Number: 20-00061197 • Address: 1103 GALLOWAY AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00061197
Address
1103 GALLOWAY AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-26T00:59:00.000
Status
Closed
Created Date
2020-01-20T01:29:48.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-20T01:29:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R2v5GAAR
Lat Location
(32.73648145330473000,-96.80733264575728000)
20-00379271
Service Request Number: 20-00379271 • Address: 5338 DEL ROY DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00379271
Address
5338 DEL ROY DR, DALLAS, TX, 75229
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
New
Created Date
2020-04-14T09:50:16.000
Update Date
2020-04-14T09:50:28.000
Closed Date
2020-04-14T09:50:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1WhAAL
Lat Location
(32.90541705069597000,-96.81623973442389000)
20-00272152
Service Request Number: 20-00272152 • Address: 7207 ARBORCREST DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00272152
Address
7207 ARBORCREST DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T10:08:02.000
Update Date
2020-05-14T12:31:02.000
Closed Date
2020-03-17T10:08:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5OQdAAN
Lat Location
(32.65972793670246000,-96.82763514996225000)
20-00494582
Service Request Number: 20-00494582 • Address: 9917 CHAMPA DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00494582
Address
9917 CHAMPA DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:35:44.000
Update Date
2020-05-14T11:42:06.000
Closed Date
2020-05-13T09:35:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCIEWAA5
Lat Location
(32.85611171751414600,-96.71066511768052000)
20-00219293
Service Request Number: 20-00219293 • Address: 1401 N CARROLL AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00219293
Address
1401 N CARROLL AVE, DALLAS, TX, 75204
City Council District
2
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T11:49:00.000
Update Date
2020-03-17T15:59:03.000
Closed Date
2020-03-03T11:49:00.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnoNRAAZ
Lat Location
(32.80034470311727000,-96.77777608697319000)
20-00500504
Service Request Number: 20-00500504 • Address: W CAMP WISDOM RD & S WESTMORELAND RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00500504
Address
W CAMP WISDOM RD & S WESTMORELAND RD, DALLAS, TX, 75237
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:05:24.000
Update Date
2020-05-14T11:44:12.000
Closed Date
2020-05-14T11:05:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCV2RAAX
Lat Location
(32.66209729576456000,-96.88171198462861000)
20-00036006
Service Request Number: 20-00036006 • Address: 2233 DALLAS FT WORTH SERV WB, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00036006
Address
2233 DALLAS FT WORTH SERV WB, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-01-12T18:33:56.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-01-12T18:33:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0nIsAAJ
Lat Location
(32.76765332565074000,-96.85946407666782000)
20-00608605
Service Request Number: 20-00608605 • Address: 5611 LEWIS ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00608605
Address
5611 LEWIS ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-12T08:54:02.000
Update Date
2020-06-15T10:00:06.000
Closed Date
2020-06-12T08:54:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vwhc6AAB
Lat Location
(32.81221316605357400,-96.76926283643468000)
20-00274643
Service Request Number: 20-00274643 • Address: 1500 MARILLA ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00274643
Address
1500 MARILLA ST, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:18:54.000
Update Date
2020-03-17T15:56:27.000
Closed Date
2020-03-17T15:18:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SjoAAF
Lat Location
(32.77633802231889600,-96.79815487214273000)
20-00591176
Service Request Number: 20-00591176 • Address: 4500 AVONDALE AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00591176
Address
4500 AVONDALE AVE, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-08T10:18:38.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-08T10:18:38.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvxZUAAZ
Lat Location
(32.81733672860348000,-96.79939835563599000)
20-00405709
Service Request Number: 20-00405709 • Address: 660 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00405709
Address
660 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-20T16:11:00.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-04-20T16:11:00.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUQJpAAP
Lat Location
(32.77596348892451000,-96.79801759371765000)
20-00379568
Service Request Number: 20-00379568 • Address: 2625 ZELRICH LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379568
Address
2625 ZELRICH LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:22:02.000
Update Date
2020-04-14T10:29:15.000
Closed Date
2020-04-14T10:22:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2B7AAL
Lat Location
(32.89848294037882000,-96.88867171363174000)
20-00085214
Service Request Number: 20-00085214 • Address: 6490 S COCKRELL HILL RD, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00085214
Address
6490 S COCKRELL HILL RD, DALLAS, TX, 75236
City Council District
3
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed
Created Date
2020-01-26T19:20:24.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-01-26T19:20:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3nfLAAR
Lat Location
(32.66930684243897000,-96.89116511707650000)
20-00266382
Service Request Number: 20-00266382 • Address: 6209 ELLSWORTH AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00266382
Address
6209 ELLSWORTH AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:54:29.000
Update Date
2020-03-17T16:31:39.000
Closed Date
2020-03-16T08:54:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DcxAAF
Lat Location
(32.83391997863256000,-96.75799227932421000)
20-00219493
Service Request Number: 20-00219493 • Address: 1120 OAK HILL CIR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00219493
Address
1120 OAK HILL CIR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T12:15:53.000
Update Date
2020-03-17T15:54:18.000
Closed Date
2020-03-03T12:15:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnopaAAB
Lat Location
(32.73204651122010500,-96.67110755784283000)
20-00365682
Service Request Number: 20-00365682 • Address: 9715 ELMCREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00365682
Address
9715 ELMCREST DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T17:55:17.000
Update Date
2020-04-14T10:24:15.000
Closed Date
2020-04-09T17:55:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFdTfAAL
Lat Location
(32.87986563853295000,-96.72885155574726000)
20-00275229
Service Request Number: 20-00275229 • Address: 6000 FLAGSTAFF DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275229
Address
6000 FLAGSTAFF DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:28:49.000
Update Date
2020-03-17T16:32:30.000
Closed Date
2020-03-17T16:28:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TfxAAF
Lat Location
(32.67542375410910400,-96.75719891470364000)
20-00591840
Service Request Number: 20-00591840 • Address: 6201 BAYMAR LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00591840
Address
6201 BAYMAR LN, DALLAS, TX, 75252
City Council District
12
Department
Water Utilities
Service Request Type
Creek Bank Erosion - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:39:14.000
Update Date
2020-06-15T09:57:52.000
Closed Date
2020-06-08T11:39:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vvz7fAAB
Lat Location
(32.99007440469644000,-96.79817455279110000)
20-00267286
Service Request Number: 20-00267286 • Address: 6339 MCCOMMAS BLVD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00267286
Address
6339 MCCOMMAS BLVD, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:42:09.000
Update Date
2020-03-17T16:01:44.000
Closed Date
2020-03-16T10:42:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5F8gAAF
Lat Location
(32.82934283155254500,-96.75479361948071000)
20-00263321
Service Request Number: 20-00263321 • Address: 1808 S POLK ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00263321
Address
1808 S POLK ST, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T18:40:25.000
Update Date
2020-03-17T16:38:31.000
Closed Date
2020-03-13T18:40:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T574mAAB
Lat Location
(32.72738537358420000,-96.83996946490042000)
20-00666383
Service Request Number: 20-00666383 • Address: 2041 CORVETTE DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00666383
Address
2041 CORVETTE DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:38.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-28T03:48:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlyDAAR
Lat Location
(32.74652824342921000,-96.65386411882146000)
19-01242257
Service Request Number: 19-01242257 • Address: 3124 LOCKMOOR LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01242257
Address
3124 LOCKMOOR LN, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-21T19:46:56.000
Update Date
2020-07-12T01:07:41.000
Closed Date
2019-10-21T19:46:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZdc5AAD
Lat Location
(32.87897432906701000,-96.87438150538930000)
20-00258130
Service Request Number: 20-00258130 • Address: 1407 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00258130
Address
1407 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:17:39.000
Update Date
2020-03-17T16:16:29.000
Closed Date
2020-03-12T15:17:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wooAAB
Lat Location
(32.73122818049142000,-96.80917446444441000)
20-00402225
Service Request Number: 20-00402225 • Address: 2324 OAK PLAZA, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00402225
Address
2324 OAK PLAZA, DALLAS, TX, 75253
City Council District
8
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-20T10:20:05.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-04-20T10:20:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGfgLAAT
Lat Location
(32.65966630368584600,-96.59271101215398000)
20-00259621
Service Request Number: 20-00259621 • Address: 1410 MATAGORDA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00259621
Address
1410 MATAGORDA DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T08:09:08.000
Update Date
2020-03-17T15:40:48.000
Closed Date
2020-03-13T08:09:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50KxAAJ
Lat Location
(32.67382050509941400,-96.84323551047842000)
20-00258970
Service Request Number: 20-00258970 • Address: 8317 NISQUALLY ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00258970
Address
8317 NISQUALLY ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T17:30:54.000
Update Date
2020-03-17T16:27:10.000
Closed Date
2020-03-12T17:30:54.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4yBoAAJ
Lat Location
(32.73154602415081000,-96.67825991599452000)
20-00379486
Service Request Number: 20-00379486 • Address: 216 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379486
Address
216 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:13:36.000
Update Date
2020-04-14T10:15:03.000
Closed Date
2020-04-14T10:13:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1w2AAD
Lat Location
(32.74652596986032000,-96.82643541343876000)
20-00494895
Service Request Number: 20-00494895 • Address: 3830 SOFT WIND DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00494895
Address
3830 SOFT WIND DR, DALLAS, TX, 75241
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:21:15.000
Update Date
2020-05-14T12:22:51.000
Closed Date
2020-05-13T10:21:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCIxWAAX
Lat Location
(32.66046738302557000,-96.75774384512094000)
20-00265928
Service Request Number: 20-00265928 • Address: 10409 DUNAWAY DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00265928
Address
10409 DUNAWAY DR, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T04:47:17.000
Update Date
2020-03-17T16:07:28.000
Closed Date
2020-03-16T04:47:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5CL2AAN
Lat Location
(32.83623109206702400,-96.67066207071755000)
20-00776758
Service Request Number: 20-00776758 • Address: 3951 ABRAMS RD, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00776758
Address
3951 ABRAMS RD, DALLAS, TX, 75214
City Council District
14
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:23:52.000
Update Date
2020-07-28T18:57:54.000
Closed Date
2020-07-28T17:23:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeMt2AAF
Lat Location
(32.83424097678413000,-96.75299900948298000)
20-00743707
Service Request Number: 20-00743707 • Address: 1715 CADDO ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00743707
Address
1715 CADDO ST, DALLAS, TX, 75204
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-17T23:59:00.000
Status
Closed
Created Date
2020-07-18T15:09:30.000
Update Date
2020-07-28T18:51:00.000
Closed Date
2020-07-18T15:09:30.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XbuwAAAR
Lat Location
(32.79926324715722000,-96.78553655188874000)
20-00274479
Service Request Number: 20-00274479 • Address: 1303 OLDEN ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00274479
Address
1303 OLDEN ST, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:00:30.000
Update Date
2020-03-17T16:39:45.000
Closed Date
2020-03-17T15:00:30.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5STvAAN
Lat Location
(32.73180462817750000,-96.88367118761266000)
20-00379696
Service Request Number: 20-00379696 • Address: 4354 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00379696
Address
4354 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:36:27.000
Update Date
2020-04-14T10:37:49.000
Closed Date
2020-04-14T10:36:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2NXAA1
Lat Location
(32.66185305534449400,-96.89035209679830000)
20-00133267
Service Request Number: 20-00133267 • Address: 9200 FOREST LN, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00133267
Address
9200 FOREST LN, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T09:56:47.000
Update Date
2020-02-08T09:58:20.000
Closed Date
2020-02-08T09:56:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5fsFAAR
Lat Location
(32.90902505958875000,-96.74305967455437000)
20-00391899
Service Request Number: 20-00391899 • Address: 5623 REGATTA DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00391899
Address
5623 REGATTA DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-16T14:54:08.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-04-16T14:54:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGNkXAAX
Lat Location
(32.67866756595358000,-96.84437312997851000)
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