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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00577660
Service Request Number: 20-00577660 • Address: 3141 PASTOR ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00577660
Address
3141 PASTOR ST, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T15:43:45.000
Update Date
2020-06-15T09:52:22.000
Closed Date
2020-06-03T15:43:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvPi5AAF
Lat Location
(32.78095506866679000,-96.82852712634947000)
19-01317135
Service Request Number: 19-01317135 • Address: 1406 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01317135
Address
1406 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Open and Vacant Structure - CCS
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-26T00:59:00.000
Status
Closed
Created Date
2019-11-11T17:08:10.000
Update Date
2020-03-17T15:41:32.000
Closed Date
2019-11-11T17:08:10.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000ObW6rAAF
Lat Location
(32.70761272446705400,-96.80336720654066000)
20-00379379
Service Request Number: 20-00379379 • Address: 11608 FLAMINGO LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00379379
Address
11608 FLAMINGO LN, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Wildlife - DAS
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:00:45.000
Update Date
2020-04-14T10:01:04.000
Closed Date
2020-04-14T10:00:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1qIAAT
Lat Location
(32.85423901938102000,-96.67948095550292000)
20-00220075
Service Request Number: 20-00220075 • Address: 10439 CHECOTA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00220075
Address
10439 CHECOTA DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-03T13:40:18.000
Update Date
2020-05-14T12:40:02.000
Closed Date
2020-03-03T13:40:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnqCMAAZ
Lat Location
(32.73999876805424000,-96.64483263058243000)
20-00911759
Service Request Number: 20-00911759 • Address: 6814 PRESTONSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00911759
Address
6814 PRESTONSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-09T10:59:20.000
Update Date
2020-09-09T13:51:36.000
Closed Date
2020-09-09T10:59:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnzxBAAR
Lat Location
(32.87566509177544000,-96.78832799490101000)
20-00630246
Service Request Number: 20-00630246 • Address: 2502 SUNSET AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00630246
Address
2502 SUNSET AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-18T10:16:45.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-18T10:16:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxZfXAAV
Lat Location
(32.74418682584161600,-96.85893644564719000)
20-00123278
Service Request Number: 20-00123278 • Address: 1600 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00123278
Address
1600 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-11T00:59:00.000
Status
Closed
Created Date
2020-02-05T16:08:23.000
Update Date
2020-07-12T01:07:08.000
Closed Date
2020-02-05T16:08:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5GnaAAF
Lat Location
(32.71218826587685400,-96.79801752420956000)
20-00356542
Service Request Number: 20-00356542 • Address: 644 S AKARD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00356542
Address
644 S AKARD ST, DALLAS, TX, 75201
City Council District
2
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T18:57:22.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-04-07T18:57:22.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFNi6AAH
Lat Location
(32.77606797291011000,-96.79805545937911000)
20-00273640
Service Request Number: 20-00273640 • Address: 11338 FERNDALE RD, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00273640
Address
11338 FERNDALE RD, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:18:35.000
Update Date
2020-03-17T16:33:38.000
Closed Date
2020-03-17T13:18:35.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5R3mAAF
Lat Location
(32.89225641861346400,-96.72382593275991000)
20-00243391
Service Request Number: 20-00243391 • Address: 747 JONELLE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00243391
Address
747 JONELLE AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T15:49:32.000
Update Date
2020-03-17T16:20:25.000
Closed Date
2020-03-09T15:49:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4SPUAA3
Lat Location
(32.72568567338283000,-96.70906540230924000)
20-00222345
Service Request Number: 20-00222345 • Address: 3000 FORDHAM RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00222345
Address
3000 FORDHAM RD, DALLAS, TX, 75216
City Council District
4
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-04T07:35:35.000
Update Date
2020-03-17T16:02:32.000
Closed Date
2020-03-04T07:35:35.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnwxhAAB
Lat Location
(32.71060672775025000,-96.77428080695763000)
20-00275301
Service Request Number: 20-00275301 • Address: 3800 TIMBERGLEN RD, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00275301
Address
3800 TIMBERGLEN RD, DALLAS, TX, 75287
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-16T10:59:38.000
Update Date
2020-03-17T16:36:36.000
Closed Date
2020-03-16T10:59:38.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5ThWAAV
Lat Location
(33.00498119276052000,-96.84865716101909000)
20-00379619
Service Request Number: 20-00379619 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379619
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:27:56.000
Update Date
2020-04-14T10:29:51.000
Closed Date
2020-04-14T10:27:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2JeAAL
Lat Location
(32.72030472997148000,-96.90855029969434000)
20-00494025
Service Request Number: 20-00494025 • Address: 1507 VILLARS ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00494025
Address
1507 VILLARS ST, DALLAS, TX, 75204
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-13T07:46:58.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-13T07:46:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCFGRAA5
Lat Location
(32.79517587629910000,-96.78596637588099000)
20-00268027
Service Request Number: 20-00268027 • Address: 929 HIGHLAND OAKS DR, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00268027
Address
929 HIGHLAND OAKS DR, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T12:16:46.000
Update Date
2020-04-14T10:34:00.000
Closed Date
2020-03-16T12:16:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GOBAA3
Lat Location
(32.68989269021967000,-96.83733275529674000)
20-00378524
Service Request Number: 20-00378524 • Address: SCYENE RD & 2ND AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00378524
Address
SCYENE RD & 2ND AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Signal - Timing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T06:06:42.000
Update Date
2020-04-14T10:12:21.000
Closed Date
2020-04-14T06:06:42.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFzw6AAD
Lat Location
(32.76677796073005000,-96.75124116919720000)
20-00129092
Service Request Number: 20-00129092 • Address: 2401 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00129092
Address
2401 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T10:27:17.000
Update Date
2020-03-17T16:37:24.000
Closed Date
2020-02-07T10:27:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5XQ3AAN
Lat Location
(32.76252111044052000,-96.76989639353450000)
20-00252171
Service Request Number: 20-00252171 • Address: 414 BRADLEY ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00252171
Address
414 BRADLEY ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T13:03:56.000
Update Date
2020-03-17T15:50:45.000
Closed Date
2020-03-11T13:03:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4kngAAB
Lat Location
(32.71290379303516000,-96.82795788795967000)
20-00267666
Service Request Number: 20-00267666 • Address: 6026 GOLIAD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00267666
Address
6026 GOLIAD AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:29:42.000
Update Date
2020-03-17T15:59:17.000
Closed Date
2020-03-16T11:29:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Fu0AAF
Lat Location
(32.81859407232952000,-96.76312349304360000)
20-00498676
Service Request Number: 20-00498676 • Address: 2823 WILTON AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00498676
Address
2823 WILTON AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T19:43:51.000
Update Date
2020-05-14T12:27:13.000
Closed Date
2020-05-13T19:43:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCQVLAA5
Lat Location
(32.72914369507009000,-96.86676596225558000)
20-00212877
Service Request Number: 20-00212877 • Address: 16408 LAUDER LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00212877
Address
16408 LAUDER LN, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-01T18:16:56.000
Update Date
2020-03-17T16:33:23.000
Closed Date
2020-03-01T18:16:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnXqvAAF
Lat Location
(32.97902282295358000,-96.77198313336939000)
20-00229067
Service Request Number: 20-00229067 • Address: 11674 PLANO RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00229067
Address
11674 PLANO RD, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-05T13:56:28.000
Update Date
2020-03-17T16:04:12.000
Closed Date
2020-03-05T13:56:28.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoEMSAA3
Lat Location
(32.90741683503260600,-96.70036609657107000)
20-00207560
Service Request Number: 20-00207560 • Address: 12501 WHARTON DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00207560
Address
12501 WHARTON DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-02-28T12:01:24.000
Update Date
2020-03-17T16:20:33.000
Closed Date
2020-02-28T12:01:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RmQZCAA3
Lat Location
(32.91812032555546000,-96.72187223797556000)
20-00273326
Service Request Number: 20-00273326 • Address: W RED BIRD LN & S POLK ST, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00273326
Address
W RED BIRD LN & S POLK ST, DALLAS, TX, 75232
City Council District
4
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:33:57.000
Update Date
2020-03-17T15:41:20.000
Closed Date
2020-03-17T12:33:57.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QUwAAN
Lat Location
(32.67286877184063000,-96.84011086498495000)
20-00257571
Service Request Number: 20-00257571 • Address: 3720 HERSCHEL AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00257571
Address
3720 HERSCHEL AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:07:38.000
Update Date
2020-03-17T16:12:23.000
Closed Date
2020-03-12T14:07:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4vq5AAB
Lat Location
(32.81969552362845400,-96.81031800961078000)
20-00379433
Service Request Number: 20-00379433 • Address: 1290 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00379433
Address
1290 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:07:05.000
Update Date
2020-04-14T10:10:29.000
Closed Date
2020-04-14T10:07:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1wLAAT
Lat Location
(32.83229951310908000,-96.70036963916337000)
20-00428356
Service Request Number: 20-00428356 • Address: 3300 SPRINGVIEW AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00428356
Address
3300 SPRINGVIEW AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-25T20:25:24.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-25T20:25:24.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UCzqSAAT
Lat Location
(32.71451637627619400,-96.77063203701915000)
20-00379565
Service Request Number: 20-00379565 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379565
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:21:46.000
Update Date
2020-04-14T10:24:20.000
Closed Date
2020-04-14T10:21:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2CEAA1
Lat Location
(32.72030472997148000,-96.90855029969434000)
20-00274439
Service Request Number: 20-00274439 • Address: 1631 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274439
Address
1631 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T14:55:21.000
Update Date
2020-03-17T15:52:09.000
Closed Date
2020-03-17T14:55:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5SPZAA3
Lat Location
(32.70227454979722000,-96.80186717779551000)
20-00379190
Service Request Number: 20-00379190 • Address: 6935 S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379190
Address
6935 S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:38:52.000
Update Date
2020-04-14T09:43:09.000
Closed Date
2020-04-14T09:38:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1MSAA1
Lat Location
(32.66369786236270000,-96.84011854699078000)
20-00367454
Service Request Number: 20-00367454 • Address: 15619 RANCHITA RD, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00367454
Address
15619 RANCHITA RD, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:31:28.000
Update Date
2020-04-14T09:45:23.000
Closed Date
2020-04-10T11:31:28.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFh4SAAT
Lat Location
(32.96009018194443000,-96.80334839362222000)
20-00912560
Service Request Number: 20-00912560 • Address: 7800 LEMMON AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00912560
Address
7800 LEMMON AVE, DALLAS, TX, 75209
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:34:18.000
Update Date
2020-09-09T14:12:03.000
Closed Date
2020-09-09T12:34:18.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo2VwAAJ
Lat Location
(32.85041634263705000,-96.84067880925332000)
20-00363475
Service Request Number: 20-00363475 • Address: 522 N LANCASTER AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00363475
Address
522 N LANCASTER AVE, DALLAS, TX, 75203
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-23T23:59:00.000
Status
Closed
Created Date
2020-04-09T12:36:42.000
Update Date
2020-04-14T10:29:32.000
Closed Date
2020-04-09T12:36:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFa19AAD
Lat Location
(32.75405327732076400,-96.81409974656572000)
20-00589499
Service Request Number: 20-00589499 • Address: 4424 TRAVIS ST, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00589499
Address
4424 TRAVIS ST, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-07T15:03:21.000
Update Date
2020-06-15T09:58:37.000
Closed Date
2020-06-07T15:03:21.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VvtBRAAZ
Lat Location
(32.82082843387156000,-96.79174895278123000)
20-00216199
Service Request Number: 20-00216199 • Address: 7803 AMHERST AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00216199
Address
7803 AMHERST AVE, DALLAS, TX, 75225
City Council District
13
Department
Water Utilities
Service Request Type
Storm Sewer Line Locate - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-16T23:59:00.000
Status
Closed
Created Date
2020-03-02T15:30:13.000
Update Date
2020-03-17T16:00:44.000
Closed Date
2020-03-02T15:30:13.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SngLXAAZ
Lat Location
(32.85210377263686000,-96.77338380383038000)
19-01240373
Service Request Number: 19-01240373 • Address: 10120 MONROE DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
19-01240373
Address
10120 MONROE DR, DALLAS, TX, 75229
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-28T23:59:00.000
Status
Closed
Created Date
2019-10-21T14:02:55.000
Update Date
2020-07-12T01:07:57.000
Closed Date
2019-10-21T14:02:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NZRoJAAX
Lat Location
(32.88315087933306600,-96.87815833850158000)
20-00274896
Service Request Number: 20-00274896 • Address: 9341 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00274896
Address
9341 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:48:39.000
Update Date
2020-03-17T15:58:26.000
Closed Date
2020-03-17T15:48:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5T9DAAV
Lat Location
(32.67386707784521000,-96.66595522827241000)
20-00274836
Service Request Number: 20-00274836 • Address: 3900 WILDER ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00274836
Address
3900 WILDER ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-17T15:41:51.000
Update Date
2020-03-17T15:42:00.000
Closed Date
2020-03-17T15:41:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5T35AAF
Lat Location
(32.76040446799180500,-96.76121111994065000)
20-00267884
Service Request Number: 20-00267884 • Address: 534 PARKHURST DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00267884
Address
534 PARKHURST DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:54:53.000
Update Date
2020-03-17T16:28:18.000
Closed Date
2020-03-16T11:54:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GATAA3
Lat Location
(32.85228626135974000,-96.70961613436826000)
20-00670899
Service Request Number: 20-00670899 • Address: 3812 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00670899
Address
3812 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T23:59:00.000
Status
Closed
Created Date
2020-06-29T15:32:52.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-29T15:32:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WvxyaAAB
Lat Location
(32.75996243547732000,-96.76351374194740000)
20-00912808
Service Request Number: 20-00912808 • Address: 2400 N PRAIRIE CREEK RD, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00912808
Address
2400 N PRAIRIE CREEK RD, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-12T23:59:00.000
Status
Closed
Created Date
2020-09-09T13:12:07.000
Update Date
2020-09-09T13:26:07.000
Closed Date
2020-09-09T13:12:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Yo3eXAAR
Lat Location
(32.75379604663202000,-96.66477477294080000)
20-00274862
Service Request Number: 20-00274862 • Address: 1906 ALASKA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274862
Address
1906 ALASKA AVE, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:44:53.000
Update Date
2020-03-17T15:45:00.000
Closed Date
2020-03-17T15:44:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5T64AAF
Lat Location
(32.72497902810230400,-96.81564421316614000)
20-00275184
Service Request Number: 20-00275184 • Address: 2353 OATES DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00275184
Address
2353 OATES DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Commercial Roll Cart Services - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-11T09:05:37.000
Update Date
2020-03-17T16:22:52.000
Closed Date
2020-03-11T09:05:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TbwAAF
Lat Location
(32.82161909986920000,-96.67501651877994000)
19-01442920
Service Request Number: 19-01442920 • Address: 208 W BROWNLEE AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01442920
Address
208 W BROWNLEE AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-25T00:59:00.000
Status
Closed
Created Date
2019-12-17T16:04:36.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-17T16:04:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PxmoqAAB
Lat Location
(32.71084062914739000,-96.82515632768424000)
20-00261374
Service Request Number: 20-00261374 • Address: 2842 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00261374
Address
2842 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-13T12:30:53.000
Update Date
2020-03-17T16:25:17.000
Closed Date
2020-03-13T12:30:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T53WhAAJ
Lat Location
(32.71203113216796000,-96.83101211896657000)
20-00615915
Service Request Number: 20-00615915 • Address: 7520 NEUHOFF DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00615915
Address
7520 NEUHOFF DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T10:04:50.000
Update Date
2020-06-15T10:20:18.000
Closed Date
2020-06-15T10:04:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwyPdAAJ
Lat Location
(32.70880304331275600,-96.69239030116758000)
20-00491390
Service Request Number: 20-00491390 • Address: 5815 HILLCROFT ST, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00491390
Address
5815 HILLCROFT ST, DALLAS, TX, 75227
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:56:29.000
Update Date
2020-05-14T12:06:09.000
Closed Date
2020-05-12T12:56:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCAOjAAP
Lat Location
(32.78719049582564000,-96.70232207445625000)
20-00905474
Service Request Number: 20-00905474 • Address: 4311 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00905474
Address
4311 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-07T15:13:31.000
Update Date
2020-09-09T13:47:42.000
Closed Date
2020-09-07T15:13:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnZnDAAV
Lat Location
(32.81417257591880000,-96.81530223464950000)
19-01455854
Service Request Number: 19-01455854 • Address: 1251 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01455854
Address
1251 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2019-12-20T15:05:56.000
Update Date
2020-03-17T15:58:43.000
Closed Date
2019-12-20T15:05:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PyTltAAF
Lat Location
(32.67383920049987000,-96.80400940802042000)
20-00089939
Service Request Number: 20-00089939 • Address: 3742 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00089939
Address
3742 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-12T00:59:00.000
Status
Closed
Created Date
2020-01-28T09:20:26.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-28T09:20:26.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R412DAAR
Lat Location
(32.81380248968747000,-96.80305301795360000)
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