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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00274839
Service Request Number: 20-00274839 • Address: 9201 JULIUS SCHEPPS FWY SB, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274839
Address
9201 JULIUS SCHEPPS FWY SB, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:42:11.000
Update Date
2020-03-17T15:43:57.000
Closed Date
2020-03-17T15:42:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5T3PAAV
Lat Location
(32.68526122942676000,-96.74723640429643000)
20-00195563
Service Request Number: 20-00195563 • Address: 1642 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00195563
Address
1642 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-25T18:19:19.000
Update Date
2020-03-17T15:46:27.000
Closed Date
2020-02-25T18:19:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlwyVAAR
Lat Location
(32.71566506303430000,-96.84716288988231000)
20-00379335
Service Request Number: 20-00379335 • Address: 1060 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00379335
Address
1060 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:55:26.000
Update Date
2020-04-14T09:59:16.000
Closed Date
2020-04-14T09:55:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1eMAAT
Lat Location
(32.66206742574093600,-96.83945950670689000)
20-00263664
Service Request Number: 20-00263664 • Address: 2211 TRINIDAD DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00263664
Address
2211 TRINIDAD DR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-14T08:20:34.000
Update Date
2020-03-17T16:23:07.000
Closed Date
2020-03-14T08:20:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T57vFAAR
Lat Location
(32.67280569925753000,-96.85374023577030000)
20-00272078
Service Request Number: 20-00272078 • Address: 1522 CALDWELL AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00272078
Address
1522 CALDWELL AVE, DALLAS, TX, 75223
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:59:32.000
Update Date
2020-03-17T15:44:06.000
Closed Date
2020-03-17T09:59:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5OIjAAN
Lat Location
(32.78294669174414400,-96.75112231888204000)
20-00321296
Service Request Number: 20-00321296 • Address: 12018 SCHROEDER RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00321296
Address
12018 SCHROEDER RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-03-30T11:03:11.000
Update Date
2020-04-14T09:51:44.000
Closed Date
2020-03-30T11:03:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEISeAAP
Lat Location
(32.91249016912223600,-96.76264754518155000)
20-00179530
Service Request Number: 20-00179530 • Address: E R L THORNTON FWY WB & N JIM MILLER RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00179530
Address
E R L THORNTON FWY WB & N JIM MILLER RD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-21T09:03:46.000
Update Date
2020-03-17T15:55:19.000
Closed Date
2020-02-21T09:03:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlKlQAAV
Lat Location
(32.79408476989605000,-96.70001248209921000)
20-00760493
Service Request Number: 20-00760493 • Address: 2667 WILHURT AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00760493
Address
2667 WILHURT AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-23T14:09:59.000
Update Date
2020-09-09T14:11:32.000
Closed Date
2020-07-23T14:09:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XdGY8AAN
Lat Location
(32.70523480900808000,-96.78094038613072000)
20-00500843
Service Request Number: 20-00500843 • Address: 8040 MEAGAN WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00500843
Address
8040 MEAGAN WAY, DALLAS, TX, 75232
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:45:46.000
Update Date
2020-05-14T11:45:51.000
Closed Date
2020-05-14T11:45:46.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVulAAH
Lat Location
(32.64852319290512400,-96.84524594672286000)
20-00575553
Service Request Number: 20-00575553 • Address: 532 FORSYTHE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00575553
Address
532 FORSYTHE DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T10:49:26.000
Update Date
2020-06-15T09:53:10.000
Closed Date
2020-06-03T10:49:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvKKgAAN
Lat Location
(32.70755386948417000,-96.69119856064043000)
20-00275286
Service Request Number: 20-00275286 • Address: 8602 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275286
Address
8602 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:34:56.000
Update Date
2020-03-17T16:40:09.000
Closed Date
2020-03-17T16:34:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TkxAAF
Lat Location
(32.64327040526631000,-96.77954950131442000)
19-01349309
Service Request Number: 19-01349309 • Address: 1251 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01349309
Address
1251 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Substandard Structure - CCS
Ert Estimated Response Time
10 Calendar Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2019-11-19T18:33:38.000
Update Date
2020-03-17T16:00:32.000
Closed Date
2019-11-19T18:33:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000OccXvAAJ
Lat Location
(32.67383920049987000,-96.80400940802042000)
20-00266222
Service Request Number: 20-00266222 • Address: 2624 BAKERSFIELD ST, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00266222
Address
2624 BAKERSFIELD ST, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:35:13.000
Update Date
2020-03-17T16:20:33.000
Closed Date
2020-03-16T08:35:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DK5AAN
Lat Location
(32.71936329472462000,-96.86256619774551000)
20-00268345
Service Request Number: 20-00268345 • Address: 5823 BELMONT AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00268345
Address
5823 BELMONT AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:55:53.000
Update Date
2020-03-17T16:00:39.000
Closed Date
2020-03-16T12:55:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5H1HAAV
Lat Location
(32.81742032768724500,-96.76753336782834000)
20-00254031
Service Request Number: 20-00254031 • Address: 1631 PEAR ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00254031
Address
1631 PEAR ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-11T16:56:16.000
Update Date
2020-03-17T16:31:46.000
Closed Date
2020-03-11T16:56:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4o0OAAR
Lat Location
(32.75092611423677600,-96.76641578114170000)
20-00487456
Service Request Number: 20-00487456 • Address: 11015 FERGUSON RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00487456
Address
11015 FERGUSON RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:17:57.000
Update Date
2020-05-14T11:52:52.000
Closed Date
2020-05-11T15:17:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC15jAAD
Lat Location
(32.84569635091770600,-96.66107188335819000)
20-00487327
Service Request Number: 20-00487327 • Address: 3207 LATHAM DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00487327
Address
3207 LATHAM DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:04:40.000
Update Date
2020-05-14T12:10:45.000
Closed Date
2020-05-11T15:04:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0rSAAT
Lat Location
(32.89698339838415000,-96.86987816642812000)
20-00275339
Service Request Number: 20-00275339 • Address: 1817 W COLORADO BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00275339
Address
1817 W COLORADO BLVD, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:39:48.000
Update Date
2020-03-17T16:39:54.000
Closed Date
2020-03-17T16:39:48.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TpOAAV
Lat Location
(32.76028235843794000,-96.85079981514919000)
20-00256299
Service Request Number: 20-00256299 • Address: 8324 TENINO ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00256299
Address
8324 TENINO ST, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:17:53.000
Update Date
2020-03-17T16:21:37.000
Closed Date
2020-03-12T11:17:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4tHOAAZ
Lat Location
(32.73230675478637000,-96.67809811431029000)
20-00703322
Service Request Number: 20-00703322 • Address: 2619 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00703322
Address
2619 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-22T23:59:00.000
Status
Closed
Created Date
2020-07-08T09:52:51.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-07-08T09:52:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxVXfAAN
Lat Location
(32.79655238657784400,-96.80175901466127000)
20-00368979
Service Request Number: 20-00368979 • Address: 3826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00368979
Address
3826 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T14:55:18.000
Update Date
2020-04-14T09:44:49.000
Closed Date
2020-04-10T14:55:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFjOKAA1
Lat Location
(32.76445320855766000,-96.74285047190902000)
20-00367339
Service Request Number: 20-00367339 • Address: 2833 LONESOME DOVE LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00367339
Address
2833 LONESOME DOVE LN, DALLAS, TX, 75237
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:13:13.000
Update Date
2020-04-14T10:40:00.000
Closed Date
2020-04-10T11:13:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFgsqAAD
Lat Location
(32.65691904440802000,-96.86528623650138000)
20-00379368
Service Request Number: 20-00379368 • Address: 2302 S DENLEY DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379368
Address
2302 S DENLEY DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:59:35.000
Update Date
2020-04-14T10:05:14.000
Closed Date
2020-04-14T09:59:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1ndAAD
Lat Location
(32.72007635993627000,-96.80571479249035000)
20-00274940
Service Request Number: 20-00274940 • Address: 3105 LINFIELD RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00274940
Address
3105 LINFIELD RD, DALLAS, TX, 75216
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:53:51.000
Update Date
2020-03-17T15:53:56.000
Closed Date
2020-03-17T15:53:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TDZAA3
Lat Location
(32.70997116446746000,-96.76746505203785000)
20-00625089
Service Request Number: 20-00625089 • Address: 206 BECKLEY HILLS DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00625089
Address
206 BECKLEY HILLS DR, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-17T08:56:06.000
Update Date
2020-07-12T01:07:25.000
Closed Date
2020-06-17T08:56:06.000
Outcome
Work Could not be Completed
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000VxLyDAAV
Lat Location
(32.65728192836830600,-96.82079087530269000)
20-00379238
Service Request Number: 20-00379238 • Address: 315 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00379238
Address
315 S CESAR CHAVEZ BLVD, DALLAS, TX, 75201
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:45:35.000
Update Date
2020-04-14T09:48:53.000
Closed Date
2020-04-14T09:45:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1T4AAL
Lat Location
(32.78102811165746000,-96.79068964205536000)
20-00258915
Service Request Number: 20-00258915 • Address: 203 S NACHITA DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00258915
Address
203 S NACHITA DR, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Brush Busters - SAN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T17:13:20.000
Update Date
2020-03-17T16:22:56.000
Closed Date
2020-03-12T17:13:20.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4y5gAAB
Lat Location
(32.70987943935041000,-96.66508117122942000)
20-00267651
Service Request Number: 20-00267651 • Address: 5539 MONTICELLO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00267651
Address
5539 MONTICELLO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-16T11:28:18.000
Update Date
2020-03-17T16:25:41.000
Closed Date
2020-03-16T11:28:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5FsdAAF
Lat Location
(32.82652458377232000,-96.77377460338133000)
20-00378991
Service Request Number: 20-00378991 • Address: 2300 ANN ARBOR AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378991
Address
2300 ANN ARBOR AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:10:05.000
Update Date
2020-04-14T09:46:00.000
Closed Date
2020-04-14T09:10:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG12wAAD
Lat Location
(32.69853901659516000,-96.78377397011103000)
20-00639807
Service Request Number: 20-00639807 • Address: 2104 COELUM CT, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00639807
Address
2104 COELUM CT, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-21T15:54:11.000
Update Date
2020-09-09T14:30:57.000
Closed Date
2020-06-21T15:54:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vxvw5AAB
Lat Location
(32.66986946326266400,-96.60060345061010000)
20-00379141
Service Request Number: 20-00379141 • Address: KILLION DR & MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00379141
Address
KILLION DR & MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:32:59.000
Update Date
2020-04-14T09:56:23.000
Closed Date
2020-04-14T09:32:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1IfAAL
Lat Location
(32.88366411831563000,-96.83855840110122000)
20-00271021
Service Request Number: 20-00271021 • Address: 2206 ARIZONA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00271021
Address
2206 ARIZONA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:56:16.000
Update Date
2020-03-17T16:35:59.000
Closed Date
2020-03-16T22:56:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5LeXAAV
Lat Location
(32.72131731243525400,-96.81804550768965000)
20-00235329
Service Request Number: 20-00235329 • Address: 3016 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00235329
Address
3016 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T16:32:56.000
Update Date
2020-03-17T16:21:31.000
Closed Date
2020-03-06T16:32:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnPLGAA3
Lat Location
(32.76670507022927000,-96.77018841355425000)
20-00265955
Service Request Number: 20-00265955 • Address: ELM ST & N ERVAY ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00265955
Address
ELM ST & N ERVAY ST, DALLAS, TX, 75201
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T06:40:20.000
Update Date
2020-03-17T15:40:18.000
Closed Date
2020-03-16T06:40:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5CW6AAN
Lat Location
(32.78184631251263400,-96.79734045804699000)
20-00274891
Service Request Number: 20-00274891 • Address: 6000 PARK MANOR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00274891
Address
6000 PARK MANOR DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:48:20.000
Update Date
2020-03-17T15:49:50.000
Closed Date
2020-03-17T15:48:20.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5T8jAAF
Lat Location
(32.67562918409696000,-96.75273456188172000)
19-01349401
Service Request Number: 19-01349401 • Address: 1227 WOODBURN TRL, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
19-01349401
Address
1227 WOODBURN TRL, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Illegal Outside Storage - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-01-01T00:59:00.000
Status
Closed
Created Date
2019-11-19T19:09:00.000
Update Date
2020-03-17T16:10:02.000
Closed Date
2019-11-19T19:09:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000OcchRAAR
Lat Location
(32.67395128987385500,-96.80481166664597000)
20-00497996
Service Request Number: 20-00497996 • Address: 1202 ELMWOOD BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00497996
Address
1202 ELMWOOD BLVD, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T16:10:24.000
Update Date
2020-05-14T12:32:17.000
Closed Date
2020-05-13T16:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOykAAH
Lat Location
(32.73117210013111000,-96.84222843730808000)
20-00376806
Service Request Number: 20-00376806 • Address: 11445 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376806
Address
11445 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:02:07.000
Update Date
2020-04-14T10:05:55.000
Closed Date
2020-04-13T15:02:07.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwmlAAD
Lat Location
(32.85055266208419000,-96.68184631091692000)
20-00480139
Service Request Number: 20-00480139 • Address: 9703 CHATEAU AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00480139
Address
9703 CHATEAU AVE, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T15:23:39.000
Update Date
2020-05-14T12:13:12.000
Closed Date
2020-05-08T15:23:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBO3JAAX
Lat Location
(32.74757682018187000,-96.65526955032794000)
20-00518865
Service Request Number: 20-00518865 • Address: 510 W GREENBRIAR LN, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00518865
Address
510 W GREENBRIAR LN, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T11:01:33.000
Update Date
2020-05-22T11:04:16.000
Closed Date
2020-05-19T11:01:33.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDAReAAP
Lat Location
(32.76172090174086000,-96.82991775750853000)
20-00535835
Service Request Number: 20-00535835 • Address: 1015 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00535835
Address
1015 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-23T23:59:00.000
Status
Closed
Created Date
2020-05-22T14:28:11.000
Update Date
2020-05-22T15:34:05.000
Closed Date
2020-05-22T14:28:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VDov5AAD
Lat Location
(32.73589922227672000,-96.84926943360763000)
20-00614579
Service Request Number: 20-00614579 • Address: 2909 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00614579
Address
2909 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-17T17:08:22.000
Status
Closed
Created Date
2020-06-14T17:08:15.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-14T17:08:15.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwuCxAAJ
Lat Location
(32.79980920379672000,-96.80094107143314000)
20-00275106
Service Request Number: 20-00275106 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275106
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T16:14:42.000
Status
Closed
Created Date
2020-03-17T16:14:36.000
Update Date
2020-03-17T16:23:38.000
Closed Date
2020-03-17T16:14:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TU1AAN
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00274515
Service Request Number: 20-00274515 • Address: 16315 DALMALLEY LN, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00274515
Address
16315 DALMALLEY LN, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:04:31.000
Update Date
2020-03-17T16:38:31.000
Closed Date
2020-03-17T15:04:31.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SXOAA3
Lat Location
(32.97656397969781500,-96.77755113940562000)
20-00164805
Service Request Number: 20-00164805 • Address: 1106 N CLINTON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00164805
Address
1106 N CLINTON AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-26T00:59:00.000
Status
Closed
Created Date
2020-02-18T09:25:06.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-18T09:25:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkjRKAAZ
Lat Location
(32.75746143630713000,-96.84140952992188000)
20-00615943
Service Request Number: 20-00615943 • Address: 6870 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00615943
Address
6870 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T10:08:48.000
Update Date
2020-06-15T10:08:57.000
Closed Date
2020-06-15T10:08:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwyTpAAJ
Lat Location
(32.93977178064325500,-96.78693029258687000)
20-00776860
Service Request Number: 20-00776860 • Address: 2008 GREENVILLE AVE, DALLAS • City Council District: 14
Service Request Number
20-00776860
Address
2008 GREENVILLE AVE, DALLAS
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:57:50.000
Update Date
2020-07-28T19:25:44.000
Closed Date
2020-07-28T17:57:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNDaAAN
Lat Location
(32.81436198071265000,-96.76979899290225000)
20-00797418
Service Request Number: 20-00797418 • Address: 9500 HARRY HINES BLVD, DALLAS • City Council District: 6
Service Request Number
20-00797418
Address
9500 HARRY HINES BLVD, DALLAS
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-18T23:59:00.000
Status
Closed
Created Date
2020-08-04T10:12:38.000
Update Date
2020-09-09T13:30:38.000
Closed Date
2020-08-04T10:12:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YHTdGAAX
Lat Location
(32.84800318248105000,-96.87596175029566000)
20-00615753
Service Request Number: 20-00615753 • Address: 1100 N JUSTIN AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00615753
Address
1100 N JUSTIN AVE, DALLAS, TX, 75211
City Council District
6
Department
Transportation
Service Request Type
Graffiti Traffic Signal - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-29T09:41:52.000
Status
Closed
Created Date
2020-06-15T09:41:53.000
Update Date
2020-06-15T09:45:31.000
Closed Date
2020-06-15T09:41:53.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vwy1CAAR
Lat Location
(32.75415862726532000,-96.91139394143950000)
20-00231461
Service Request Number: 20-00231461 • Address: 939 DEWITT CIR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00231461
Address
939 DEWITT CIR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T08:16:25.000
Update Date
2020-03-17T16:28:25.000
Closed Date
2020-03-06T08:16:25.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnIWxAAN
Lat Location
(32.71980249247971500,-96.83881761756024000)
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