311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
DOWNLOAD CSV
Dataset fields
Showing 50 real records
20-00665460
Service Request Number: 20-00665460 • Address: 2534 BURLINGTON BLVD, DALLAS • Department: Sanitation
Service Request Number
20-00665460
Address
2534 BURLINGTON BLVD, DALLAS
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed (Duplicate)
Created Date
2020-06-28T03:47:55.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-28T03:47:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvljGAAR
Lat Location
(32.73689697806006000,-96.86059602257612000)
20-00615172
Service Request Number: 20-00615172 • Address: 7507 YAMINI DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00615172
Address
7507 YAMINI DR, DALLAS, TX, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T08:29:33.000
Status
Closed
Created Date
2020-06-15T08:29:26.000
Update Date
2020-06-15T09:40:31.000
Closed Date
2020-06-15T08:29:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VwwllAAB
Lat Location
(32.90286123641132000,-96.77818208568083000)
20-00079169
Service Request Number: 20-00079169 • Address: 1810 NEMECHEK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00079169
Address
1810 NEMECHEK LN, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-24T11:14:28.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-01-24T11:14:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3bthAAB
Lat Location
(32.74398382684865000,-96.70061912325872000)
19-01200974
Service Request Number: 19-01200974 • Address: 2621 WHITEWOOD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
19-01200974
Address
2621 WHITEWOOD DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-16T23:59:00.000
Status
Closed
Created Date
2019-10-09T17:05:16.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-09T17:05:16.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5dLNAAZ
Lat Location
(32.70315978613289000,-96.86278032071128000)
20-00676885
Service Request Number: 20-00676885 • Address: BRISTOL DR & W SANER AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00676885
Address
BRISTOL DR & W SANER AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-08T23:59:00.000
Status
Closed
Created Date
2020-06-30T20:19:51.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-06-30T20:19:51.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwDY4AAN
Lat Location
(32.71316584511137000,-96.83141551980437000)
20-00740491
Service Request Number: 20-00740491 • Address: 6111 SILVERY MOON DR, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00740491
Address
6111 SILVERY MOON DR, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-17T11:56:41.000
Update Date
2020-09-09T13:48:39.000
Closed Date
2020-07-17T11:56:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XbjmxAAB
Lat Location
(32.67244888250626000,-96.80417830715822000)
20-00220923
Service Request Number: 20-00220923 • Address: 2212 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00220923
Address
2212 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T15:59:31.000
Update Date
2020-03-17T16:07:04.000
Closed Date
2020-03-03T15:59:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000SnsGAAAZ
Lat Location
(32.75123109245093000,-96.76203012626928000)
20-00379327
Service Request Number: 20-00379327 • Address: 4275 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00379327
Address
4275 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:54:46.000
Update Date
2020-04-14T09:56:21.000
Closed Date
2020-04-14T09:54:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1cQAAT
Lat Location
(32.86411154995822000,-96.83720777133732000)
20-00638926
Service Request Number: 20-00638926 • Address: 3784 W LAWTHER DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00638926
Address
3784 W LAWTHER DR, DALLAS, TX, 75214
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-24T23:59:00.000
Status
Closed
Created Date
2020-06-20T21:15:40.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-06-20T21:15:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VxuOLAAZ
Lat Location
(32.83423180029308000,-96.73157276165051000)
20-00734729
Service Request Number: 20-00734729 • Address: S LANCASTER RD & LEDBETTER STATION, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00734729
Address
S LANCASTER RD & LEDBETTER STATION, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-07-16T08:38:44.000
Update Date
2020-07-28T18:54:47.000
Closed Date
2020-07-16T08:38:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WzapoAAB
Lat Location
(32.68441494237614000,-96.78874210058714000)
20-00500506
Service Request Number: 20-00500506 • Address: 4906 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00500506
Address
4906 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:05:45.000
Update Date
2020-05-14T12:48:54.000
Closed Date
2020-05-14T11:05:45.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVDwAAP
Lat Location
(32.84701253371344600,-96.76994704693509000)
20-00501602
Service Request Number: 20-00501602 • Address: 9465 TEAGARDEN RD, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00501602
Address
9465 TEAGARDEN RD, DALLAS, TX, 75217
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:19:30.000
Update Date
2020-05-14T13:19:35.000
Closed Date
2020-05-14T13:19:30.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXWCAA5
Lat Location
(32.67618100880082000,-96.66198379502418000)
20-00379207
Service Request Number: 20-00379207 • Address: S DENLEY DR & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379207
Address
S DENLEY DR & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:41:57.000
Update Date
2020-04-14T09:45:53.000
Closed Date
2020-04-14T09:41:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1P7AAL
Lat Location
(32.72012537372148000,-96.80577957100905000)
20-00133270
Service Request Number: 20-00133270 • Address: 1206 HUTCHINS RD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00133270
Address
1206 HUTCHINS RD, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T09:58:29.000
Update Date
2020-02-08T10:00:35.000
Closed Date
2020-02-08T09:58:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5fseAAB
Lat Location
(32.73477165129549600,-96.79475061260258000)
20-00259373
Service Request Number: 20-00259373 • Address: 6976 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00259373
Address
6976 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:56:15.000
Update Date
2020-03-17T16:16:22.000
Closed Date
2020-03-12T22:56:15.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4z6zAAB
Lat Location
(32.84435146915796000,-96.73993065809569000)
20-00366087
Service Request Number: 20-00366087 • Address: 9111 DONNYBROOK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00366087
Address
9111 DONNYBROOK LN, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T23:23:18.000
Update Date
2020-04-14T10:20:07.000
Closed Date
2020-04-09T23:23:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFeHBAA1
Lat Location
(32.74780061217011000,-96.66757785595193000)
20-00236045
Service Request Number: 20-00236045 • Address: 2719 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00236045
Address
2719 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-06T17:58:17.000
Update Date
2020-09-09T14:36:36.000
Closed Date
2020-03-06T17:58:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnQM5AAN
Lat Location
(32.71529817624184000,-96.83136336482737000)
20-00379256
Service Request Number: 20-00379256 • Address: 6960 S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379256
Address
6960 S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T09:47:50.000
Update Date
2020-04-14T09:52:17.000
Closed Date
2020-04-14T09:47:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1UgAAL
Lat Location
(32.66346229020944000,-96.83984086331050000)
20-00360827
Service Request Number: 20-00360827 • Address: 2215 WOODY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00360827
Address
2215 WOODY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-08T16:44:55.000
Update Date
2020-09-09T14:03:38.000
Closed Date
2020-04-08T16:44:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFUeRAAX
Lat Location
(32.66814456349260000,-96.60136595938202000)
20-00275081
Service Request Number: 20-00275081 • Address: 2420 CEDAR CREST BLVD, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00275081
Address
2420 CEDAR CREST BLVD, DALLAS, TX, 75203
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:11:29.000
Update Date
2020-03-17T16:11:34.000
Closed Date
2020-03-17T16:11:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TRlAAN
Lat Location
(32.73456184921320000,-96.79213401565484000)
20-00304950
Service Request Number: 20-00304950 • Address: 2286 CROWN RD, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00304950
Address
2286 CROWN RD, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-03-25T12:14:52.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-03-25T12:14:52.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDo7uAAD
Lat Location
(32.90039680363692000,-96.90296560562174000)
20-00379341
Service Request Number: 20-00379341 • Address: 10640 STEPPINGTON DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379341
Address
10640 STEPPINGTON DR, DALLAS, TX, 75230
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-04-14T09:56:18.000
Update Date
2020-04-14T10:27:50.000
Closed Date
2020-04-14T09:56:18.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG1huAAD
Lat Location
(32.89261228202800000,-96.77143640339595000)
20-00259365
Service Request Number: 20-00259365 • Address: 6984 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00259365
Address
6984 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T22:52:36.000
Update Date
2020-03-17T16:13:18.000
Closed Date
2020-03-12T22:52:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4z66AAB
Lat Location
(32.84421219744774600,-96.73989699151880000)
20-00484198
Service Request Number: 20-00484198 • Address: 1430 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00484198
Address
1430 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:20:49.000
Update Date
2020-05-14T13:19:29.000
Closed Date
2020-05-11T09:20:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBtxXAAT
Lat Location
(32.73075999532302000,-96.81426723979936000)
20-00378885
Service Request Number: 20-00378885 • Address: DUNCANVILLE RD & W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00378885
Address
DUNCANVILLE RD & W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
3
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:54:28.000
Update Date
2020-04-14T09:51:52.000
Closed Date
2020-04-14T08:54:28.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0r5AAD
Lat Location
(32.72041945409332400,-96.90876830969471000)
20-00775863
Service Request Number: 20-00775863 • Address: 1400 N PRAIRIE AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00775863
Address
1400 N PRAIRIE AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:02:50.000
Update Date
2020-07-28T18:53:33.000
Closed Date
2020-07-28T15:02:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeKaTAAV
Lat Location
(32.80326591697016000,-96.77427498626055000)
20-00567781
Service Request Number: 20-00567781 • Address: 7334 ROCKHURST DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00567781
Address
7334 ROCKHURST DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed
Created Date
2020-06-01T14:41:49.000
Update Date
2020-06-15T10:02:33.000
Closed Date
2020-06-01T14:41:49.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuywUAAR
Lat Location
(32.84905945111660000,-96.74009897288360000)
20-00509331
Service Request Number: 20-00509331 • Address: 7606 WOODSPAN DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00509331
Address
7606 WOODSPAN DR, DALLAS, TX, 75232
City Council District
8
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-05-15T22:56:24.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-15T22:56:24.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCoMrAAL
Lat Location
(32.65717224380904000,-96.83185552910567000)
20-00379385
Service Request Number: 20-00379385 • Address: 6375 E NORTHWEST HWY, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00379385
Address
6375 E NORTHWEST HWY, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:01:03.000
Update Date
2020-04-14T10:03:33.000
Closed Date
2020-04-14T10:01:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1r6AAD
Lat Location
(32.85821689151761400,-96.75187270135892000)
20-00379218
Service Request Number: 20-00379218 • Address: 5909 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379218
Address
5909 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:43:24.000
Update Date
2020-04-14T09:44:41.000
Closed Date
2020-04-14T09:43:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1QKAA1
Lat Location
(32.67517748934199000,-96.85724694312353000)
20-00335891
Service Request Number: 20-00335891 • Address: 6238 PARK LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00335891
Address
6238 PARK LN, DALLAS, TX, 75225
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-04-02T10:43:13.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-04-02T10:43:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEkQaAAL
Lat Location
(32.87337510901937000,-96.79887787715309000)
20-00183667
Service Request Number: 20-00183667 • Address: 5825 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00183667
Address
5825 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-28T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-10T17:35:12.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-10T17:35:12.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlTtdAAF
Lat Location
(32.80470897057054000,-96.75409473313210000)
20-00225273
Service Request Number: 20-00225273 • Address: 2208 MARBURG ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00225273
Address
2208 MARBURG ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T15:19:25.000
Update Date
2020-03-17T16:00:18.000
Closed Date
2020-03-04T15:19:25.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000So47yAAB
Lat Location
(32.75119093391897000,-96.76207415977618000)
20-00902408
Service Request Number: 20-00902408 • Address: 6511 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00902408
Address
6511 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-09-05T08:40:43.000
Update Date
2020-09-09T13:42:54.000
Closed Date
2020-09-05T08:40:43.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwsXeAAJ
Lat Location
(32.81620068130518000,-96.75100343383558000)
20-00883620
Service Request Number: 20-00883620 • Address: 6231 PETAIN AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00883620
Address
6231 PETAIN AVE, DALLAS, TX, 75227
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-31T11:22:52.000
Update Date
2020-09-09T14:26:13.000
Closed Date
2020-08-31T11:22:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YjoXWAAZ
Lat Location
(32.77722542623561000,-96.71053702993320000)
20-00274293
Service Request Number: 20-00274293 • Address: 3832 MICAN DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00274293
Address
3832 MICAN DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:38:33.000
Update Date
2020-03-17T16:29:04.000
Closed Date
2020-03-17T14:38:33.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5S7MAAV
Lat Location
(32.78861258701577000,-96.89238058084170000)
20-00747144
Service Request Number: 20-00747144 • Address: 7851 SCYENE RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00747144
Address
7851 SCYENE RD, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-20T12:02:19.000
Update Date
2020-07-28T19:13:29.000
Closed Date
2020-07-20T12:02:19.000
Outcome
Investigation Complete
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000XcEFtAAN
Lat Location
(32.76344939583711000,-96.68734164292457000)
20-00748855
Service Request Number: 20-00748855 • Address: 8314 SAN LEANDRO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00748855
Address
8314 SAN LEANDRO DR, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-07-20T16:15:41.000
Update Date
2020-09-09T13:52:20.000
Closed Date
2020-07-20T16:15:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XcLcJAAV
Lat Location
(32.81165413460201600,-96.71314121112759000)
20-00528773
Service Request Number: 20-00528773 • Address: 3539 KINMORE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00528773
Address
3539 KINMORE ST, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-21T09:22:49.000
Update Date
2020-06-15T10:19:48.000
Closed Date
2020-05-21T09:22:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDZ9OAAX
Lat Location
(32.78841471305788000,-96.73461904002876000)
20-00274967
Service Request Number: 20-00274967 • Address: 407 BRADLEY ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00274967
Address
407 BRADLEY ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T15:57:21.000
Update Date
2020-03-17T16:00:44.000
Closed Date
2020-03-17T15:57:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TGsAAN
Lat Location
(32.71305263459194600,-96.82803601855106000)
20-00901206
Service Request Number: 20-00901206 • Address: 4408 DEERE ST, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00901206
Address
4408 DEERE ST, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-04T15:32:07.000
Update Date
2020-09-09T14:24:19.000
Closed Date
2020-09-04T15:32:07.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000YwpUgAAJ
Lat Location
(32.80612124050626000,-96.78554960644290000)
20-00415130
Service Request Number: 20-00415130 • Address: 6520 WILD HONEY DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00415130
Address
6520 WILD HONEY DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T10:29:21.000
Update Date
2020-07-12T01:07:54.000
Closed Date
2020-04-14T10:29:21.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UpOG2AAN
Lat Location
(32.66278918153844000,-96.76126623002602000)
20-00262899
Service Request Number: 20-00262899 • Address: 4318 ROBERT L PARISH SR AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00262899
Address
4318 ROBERT L PARISH SR AVE, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-13T16:27:12.000
Update Date
2020-03-17T17:28:35.000
Closed Date
2020-03-13T16:27:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T56MzAAJ
Lat Location
(32.76996634898624400,-96.74143159337368000)
20-00186753
Service Request Number: 20-00186753 • Address: 2676 PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00186753
Address
2676 PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T09:04:48.000
Update Date
2020-03-17T17:20:14.000
Closed Date
2020-02-24T09:04:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlbcEAAR
Lat Location
(32.81941114695576000,-96.68439861436336000)
19-01394834
Service Request Number: 19-01394834 • Address: 8700 WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
19-01394834
Address
8700 WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2019-12-19T00:59:00.000
Status
Closed
Created Date
2019-12-04T10:28:50.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2019-12-04T10:28:50.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeDwfAAF
Lat Location
(32.88245576628248000,-96.74633994218149000)
20-00379459
Service Request Number: 20-00379459 • Address: 218 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379459
Address
218 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:10:20.000
Update Date
2020-04-14T10:12:01.000
Closed Date
2020-04-14T10:10:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1yrAAD
Lat Location
(32.74654113371802600,-96.82643529360806000)
20-00288695
Service Request Number: 20-00288695 • Address: 7304 BRIERFIELD DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00288695
Address
7304 BRIERFIELD DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-20T16:06:54.000
Update Date
2020-05-14T12:50:30.000
Closed Date
2020-03-20T16:06:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDKiFAAX
Lat Location
(32.65947213544210000,-96.82602472016130000)
20-00239612
Service Request Number: 20-00239612 • Address: 2659 KATHLEEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00239612
Address
2659 KATHLEEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T09:04:06.000
Update Date
2020-03-17T17:19:08.000
Closed Date
2020-03-09T09:04:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4LrCAAV
Lat Location
(32.70886916948957000,-96.78370742417064000)
20-00256558
Service Request Number: 20-00256558 • Address: 1835 S HARWOOD ST, DALLAS, TX, 75215 • City Council District: 2
Service Request Number
20-00256558
Address
1835 S HARWOOD ST, DALLAS, TX, 75215
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T11:45:35.000
Update Date
2020-03-17T17:20:34.000
Closed Date
2020-03-12T11:45:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4tqNAAR
Lat Location
(32.77266589120906600,-96.78402066447940000)
20-00275483
Service Request Number: 20-00275483 • Address: 7900 S POLK ST, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00275483
Address
7900 S POLK ST, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T17:01:02.000
Update Date
2020-03-17T17:07:22.000
Closed Date
2020-03-17T17:01:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5U31AAF
Lat Location
(32.65186826758624500,-96.83988869694583000)