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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00275553
Service Request Number: 20-00275553 • Address: 1827 N MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275553
Address
1827 N MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-17T17:15:14.000
Update Date
2020-03-17T17:15:23.000
Closed Date
2020-03-17T17:15:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5U9JAAV
Lat Location
(32.76893328129259000,-96.84458640798853000)
20-00379555
Service Request Number: 20-00379555 • Address: 4235 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00379555
Address
4235 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:21:08.000
Update Date
2020-04-14T10:22:38.000
Closed Date
2020-04-14T10:21:08.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2BaAAL
Lat Location
(32.86412876890032000,-96.83839690855156000)
20-00254587
Service Request Number: 20-00254587 • Address: 14328 HAYMEADOW DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00254587
Address
14328 HAYMEADOW DR, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-12T06:29:25.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2020-03-12T06:29:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4py2AAB
Lat Location
(32.94351194822769000,-96.77109177568575000)
20-00258928
Service Request Number: 20-00258928 • Address: 6831 LA MANGA DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00258928
Address
6831 LA MANGA DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T17:15:40.000
Update Date
2020-03-17T16:50:14.000
Closed Date
2020-03-12T17:15:40.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4y6yAAB
Lat Location
(32.97167274381473600,-96.78919725994035000)
20-00242811
Service Request Number: 20-00242811 • Address: 515 WOODACRE DR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00242811
Address
515 WOODACRE DR, DALLAS, TX, 75241
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-09T14:49:58.000
Update Date
2020-03-17T16:58:30.000
Closed Date
2020-03-09T14:49:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4RRyAAN
Lat Location
(32.68269251623250000,-96.81754358575792000)
20-00206911
Service Request Number: 20-00206911 • Address: 2561 TAN OAK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00206911
Address
2561 TAN OAK DR, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T10:45:12.000
Update Date
2020-03-17T16:43:52.000
Closed Date
2020-02-28T10:45:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmP9cAAF
Lat Location
(32.79155616130671000,-96.86382216098222000)
20-00495703
Service Request Number: 20-00495703 • Address: 1124 BRUNNER AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00495703
Address
1124 BRUNNER AVE, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T11:43:25.000
Update Date
2020-05-14T13:26:30.000
Closed Date
2020-05-13T11:43:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCKTYAA5
Lat Location
(32.72708482521329600,-96.84053488883772000)
20-00205580
Service Request Number: 20-00205580 • Address: 2254 S ZANG BLVD, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00205580
Address
2254 S ZANG BLVD, DALLAS, TX, 75224
City Council District
1
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-04T00:59:00.000
Status
Closed
Created Date
2020-02-27T19:15:19.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-27T19:15:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmLFMAA3
Lat Location
(32.72133089765168000,-96.83015874869298000)
20-00268343
Service Request Number: 20-00268343 • Address: 3966 MCKINNEY AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00268343
Address
3966 MCKINNEY AVE, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:55:33.000
Update Date
2020-03-17T16:44:31.000
Closed Date
2020-03-16T12:55:33.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5H1CAAV
Lat Location
(32.81099625029728000,-96.79367494465292000)
20-00254717
Service Request Number: 20-00254717 • Address: 8827 RUSTOWN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00254717
Address
8827 RUSTOWN DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T08:03:42.000
Update Date
2020-03-17T16:47:30.000
Closed Date
2020-03-12T08:03:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4qSMAAZ
Lat Location
(32.81355016871415000,-96.67817224543059000)
20-00379549
Service Request Number: 20-00379549 • Address: 4820 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379549
Address
4820 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:20:28.000
Update Date
2020-04-14T10:25:54.000
Closed Date
2020-04-14T10:20:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG295AAD
Lat Location
(32.78708400471208500,-96.75462761182317000)
20-00275027
Service Request Number: 20-00275027 • Address: 3317 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00275027
Address
3317 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:04:22.000
Update Date
2020-03-17T17:39:50.000
Closed Date
2020-03-17T16:04:22.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TDbAAN
Lat Location
(32.85624311061191000,-96.86442627381580000)
20-00257579
Service Request Number: 20-00257579 • Address: 1430 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00257579
Address
1430 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:08:11.000
Update Date
2020-03-17T16:55:17.000
Closed Date
2020-03-12T14:08:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4vqoAAB
Lat Location
(32.70001454854952500,-96.80367794156273000)
20-00373313
Service Request Number: 20-00373313 • Address: 5215 MILAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00373313
Address
5215 MILAM ST, DALLAS, TX, 75206
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:00:27.000
Update Date
2020-04-14T10:03:45.000
Closed Date
2020-04-13T08:00:27.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFqpaAAD
Lat Location
(32.81919166649248000,-96.78473763557975000)
20-00495975
Service Request Number: 20-00495975 • Address: 206 N WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00495975
Address
206 N WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:12:46.000
Update Date
2020-05-14T13:24:23.000
Closed Date
2020-05-13T12:12:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCL0mAAH
Lat Location
(32.74651656778476000,-96.84033530276808000)
20-00003843
Service Request Number: 20-00003843 • Address: 4404 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00003843
Address
4404 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:12:29.000
Update Date
2020-03-17T16:57:41.000
Closed Date
2020-01-02T15:12:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzdpPAAR
Lat Location
(32.77561363687185000,-96.74520003416154000)
20-00259103
Service Request Number: 20-00259103 • Address: 6667 CHEVY CHASE AVE, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00259103
Address
6667 CHEVY CHASE AVE, DALLAS, TX, 75225
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T18:36:10.000
Update Date
2020-03-17T16:49:16.000
Closed Date
2020-03-12T18:36:10.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4ySuAAJ
Lat Location
(32.87160490530486400,-96.79037375314738000)
20-00257625
Service Request Number: 20-00257625 • Address: 11600 AUDELIA RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00257625
Address
11600 AUDELIA RD, DALLAS, TX, 75243
City Council District
10
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:15:16.000
Update Date
2020-03-17T17:26:39.000
Closed Date
2020-03-12T14:15:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4vx1AAB
Lat Location
(32.90588299335728000,-96.71761331384923000)
20-00776055
Service Request Number: 20-00776055 • Address: 3107 MORGAN DR, DALLAS • City Council District: 8
Service Request Number
20-00776055
Address
3107 MORGAN DR, DALLAS
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:27:59.000
Update Date
2020-07-28T18:59:12.000
Closed Date
2020-07-28T15:27:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeKqXAAV
Lat Location
(32.65528534648970000,-96.77171711162090000)
20-00406159
Service Request Number: 20-00406159 • Address: 5318 TERRY ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00406159
Address
5318 TERRY ST, DALLAS, TX, 75223
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T17:25:26.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-04-20T17:25:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UUQhnAAH
Lat Location
(32.79598389018063600,-96.75627656325801000)
20-00497273
Service Request Number: 20-00497273 • Address: 10209 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00497273
Address
10209 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:49:14.000
Update Date
2020-05-14T12:55:05.000
Closed Date
2020-05-13T14:49:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCNVnAAP
Lat Location
(32.85698636514386000,-96.70720463114061000)
20-00911523
Service Request Number: 20-00911523 • Address: LEMMON AVE & LOMO ALTO DR, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00911523
Address
LEMMON AVE & LOMO ALTO DR, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-09T10:23:34.000
Update Date
2020-09-09T14:17:51.000
Closed Date
2020-09-09T10:23:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000YnzHuAAJ
Lat Location
(32.82051220935563000,-96.81556261516097000)
20-00607256
Service Request Number: 20-00607256 • Address: ANSON RD & DENTON DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00607256
Address
ANSON RD & DENTON DR, DALLAS, TX, 75235
City Council District
2
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-11T15:55:51.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-06-11T15:55:51.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwdLNAAZ
Lat Location
(32.83695546032947000,-96.85007959626564000)
20-00058674
Service Request Number: 20-00058674 • Address: SINGLETON BLVD & SHADRACK DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00058674
Address
SINGLETON BLVD & SHADRACK DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-17T21:03:03.000
Update Date
2020-03-17T17:39:13.000
Closed Date
2020-01-17T21:03:03.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000R2qFWAAZ
Lat Location
(32.77879888093275000,-96.87932830002623000)
19-01293460
Service Request Number: 19-01293460 • Address: 5621 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01293460
Address
5621 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-30T23:59:00.000
Status
In Progress
Created Date
2019-11-05T11:56:10.000
Update Date
2020-03-17T16:54:25.000
Closed Date
2019-11-05T11:56:10.000
Priority
Standard
Method Received Description
Web
Unique Key
500t000000OGSEVAA5
Lat Location
(32.82144463409504000,-96.77181837863618000)
20-00758045
Service Request Number: 20-00758045 • Address: 3816 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00758045
Address
3816 ROSELAND AVE, DALLAS, TX, 75204
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-07-22T20:01:29.000
Update Date
2020-07-28T18:52:37.000
Closed Date
2020-07-22T20:01:29.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Xd2TFAAZ
Lat Location
(32.79909136133899000,-96.78657647779805000)
20-00379462
Service Request Number: 20-00379462 • Address: 2910 LARKSPUR LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00379462
Address
2910 LARKSPUR LN, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:10:35.000
Update Date
2020-04-14T10:28:32.000
Closed Date
2020-04-14T10:10:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1zPAAT
Lat Location
(32.69693377303821000,-96.86813070247665000)
20-00432978
Service Request Number: 20-00432978 • Address: 5710 BENT TRAIL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00432978
Address
5710 BENT TRAIL, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-27T14:40:00.000
Update Date
2020-06-15T10:03:03.000
Closed Date
2020-04-27T14:40:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UD9WqAAL
Lat Location
(32.97403883679971400,-96.81658096874827000)
20-00087733
Service Request Number: 20-00087733 • Address: 8110 SKILLMAN ST, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00087733
Address
8110 SKILLMAN ST, DALLAS, TX, 75231
City Council District
10
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-27T15:08:47.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-01-27T15:08:47.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3vIeAAJ
Lat Location
(32.89122961486661000,-96.72804614644583000)
20-00379349
Service Request Number: 20-00379349 • Address: 4800 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00379349
Address
4800 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:57:27.000
Update Date
2020-04-14T10:01:16.000
Closed Date
2020-04-14T09:57:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1NCAA1
Lat Location
(32.79426473542319000,-96.76453923863278000)
20-00366308
Service Request Number: 20-00366308 • Address: 10034 CLEARMEADOW DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00366308
Address
10034 CLEARMEADOW DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T08:25:38.000
Update Date
2020-04-14T09:54:33.000
Closed Date
2020-04-10T08:25:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFf3DAAT
Lat Location
(32.88524385937541000,-96.71574817335520000)
20-00665521
Service Request Number: 20-00665521 • Address: 9961 GREENFIELD DR, DALLAS • Department: Sanitation
Service Request Number
20-00665521
Address
9961 GREENFIELD DR, DALLAS
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-03T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:47:59.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-06-28T03:47:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvlkJAAR
Lat Location
(32.87866658447299000,-96.71265511617378000)
20-00107233
Service Request Number: 20-00107233 • Address: 2223 ANSON RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00107233
Address
2223 ANSON RD, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-31T15:38:27.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-01-31T15:38:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4fCuAAJ
Lat Location
(32.83212697426386000,-96.85540223763400000)
20-00373252
Service Request Number: 20-00373252 • Address: HOWLAND ST & BOLL ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00373252
Address
HOWLAND ST & BOLL ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T07:20:34.000
Update Date
2020-04-14T09:43:50.000
Closed Date
2020-04-13T07:20:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFqe7AAD
Lat Location
(32.79784711525116600,-96.80216453778681000)
20-00895838
Service Request Number: 20-00895838 • Address: 1655 CONNER DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00895838
Address
1655 CONNER DR, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-03T11:29:05.000
Update Date
2020-09-09T13:37:00.000
Closed Date
2020-09-03T11:29:05.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkYRWAA3
Lat Location
(32.74056783041214000,-96.68102896859165000)
20-00495143
Service Request Number: 20-00495143 • Address: 4038 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00495143
Address
4038 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:47:00.000
Update Date
2020-05-14T13:28:20.000
Closed Date
2020-05-13T10:47:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJQnAAP
Lat Location
(32.79133943493061000,-96.87363559751542000)
20-00128289
Service Request Number: 20-00128289 • Address: 4500 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00128289
Address
4500 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-06T22:01:28.000
Update Date
2020-03-17T17:22:04.000
Closed Date
2020-02-06T22:01:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5URIAA3
Lat Location
(32.77642794943475000,-96.74445147023542000)
20-00157193
Service Request Number: 20-00157193 • Address: 4820 SWISS AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00157193
Address
4820 SWISS AVE, DALLAS, TX, 75204
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-14T13:27:18.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-02-14T13:27:18.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000RkSGDAA3
Lat Location
(32.80028006260191400,-96.77183515398863000)
20-00595258
Service Request Number: 20-00595258 • Address: 4168 BEECHWOOD LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00595258
Address
4168 BEECHWOOD LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Sidewalk Replacement Program - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T08:56:00.000
Update Date
2020-06-15T09:59:06.000
Closed Date
2020-06-09T08:56:00.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw8NLAAZ
Lat Location
(32.87595820175043600,-96.83977592623644000)
20-00374883
Service Request Number: 20-00374883 • Address: 2849 ST BERNARD DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00374883
Address
2849 ST BERNARD DR, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:19:00.000
Update Date
2020-04-14T09:40:30.000
Closed Date
2020-04-13T11:19:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFtSEAA1
Lat Location
(32.71275724825331000,-96.86768948458793000)
20-00275520
Service Request Number: 20-00275520 • Address: 3054 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275520
Address
3054 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T17:07:01.000
Update Date
2020-03-17T17:22:07.000
Closed Date
2020-03-17T17:07:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5U6AAAV
Lat Location
(32.70846268052089000,-96.81448142523293000)
20-00086110
Service Request Number: 20-00086110 • Address: 5849 ORAM ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00086110
Address
5849 ORAM ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T17:34:02.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-21T17:34:02.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3rgIAAR
Lat Location
(32.81399955228470000,-96.76640530909685000)
20-00415565
Service Request Number: 20-00415565 • Address: 12017 BENCREST PL, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00415565
Address
12017 BENCREST PL, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-22T15:12:42.000
Update Date
2020-05-14T12:55:28.000
Closed Date
2020-04-22T15:12:42.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UpOxVAAV
Lat Location
(32.91342816696301000,-96.85272470827469000)
20-00575688
Service Request Number: 20-00575688 • Address: 220 FORSYTHE DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00575688
Address
220 FORSYTHE DR, DALLAS, TX, 75217
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T11:07:28.000
Update Date
2020-06-15T09:40:45.000
Closed Date
2020-06-03T11:07:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VvKirAAF
Lat Location
(32.71125453054927600,-96.69119401281070000)
20-00538877
Service Request Number: 20-00538877 • Address: 2482 KITTRELL ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00538877
Address
2482 KITTRELL ST, DALLAS, TX, 75201
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-23T22:59:42.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-05-23T22:59:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDuWFAA1
Lat Location
(32.79954881891270400,-96.80776016552754000)
20-00275440
Service Request Number: 20-00275440 • Address: MILLER RD & SANDEN DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00275440
Address
MILLER RD & SANDEN DR, DALLAS, TX, 75238
City Council District
10
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T16:18:22.000
Update Date
2020-03-17T16:54:54.000
Closed Date
2020-03-17T16:18:22.000
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Tz9AAF
Lat Location
(32.89445729665099000,-96.69393966548913000)
20-00536553
Service Request Number: 20-00536553 • Address: 2735 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00536553
Address
2735 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-22T15:57:16.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-05-22T15:57:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDqEMAA1
Lat Location
(32.70017111360192500,-96.77785698801505000)
20-00479819
Service Request Number: 20-00479819 • Address: HAYMARKET RD & RYLIE CREST DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00479819
Address
HAYMARKET RD & RYLIE CREST DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-08T14:46:48.000
Update Date
2020-05-14T13:22:48.000
Closed Date
2020-05-08T14:46:48.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBNhvAAH
Lat Location
(32.69955079104790500,-96.63733813572567000)
20-00262576
Service Request Number: 20-00262576 • Address: 1319 WATERSIDE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00262576
Address
1319 WATERSIDE DR, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-13T15:41:45.000
Update Date
2020-03-17T17:25:20.000
Closed Date
2020-03-13T15:41:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T55tdAAB
Lat Location
(32.81276481249807400,-96.72377871078572000)
20-00904428
Service Request Number: 20-00904428 • Address: 3408 REED LN, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00904428
Address
3408 REED LN, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-13T23:59:00.000
Status
Closed
Created Date
2020-09-06T18:31:05.000
Update Date
2020-09-09T13:27:32.000
Closed Date
2020-09-06T18:31:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YnVfFAAV
Lat Location
(32.76451785128338000,-96.75003678082132000)
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