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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00256881
Service Request Number: 20-00256881 • Address: 2322 FONVILLE DR, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00256881
Address
2322 FONVILLE DR, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T12:26:54.000
Update Date
2020-03-17T16:48:22.000
Closed Date
2020-03-12T12:26:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4uRnAAJ
Lat Location
(32.75260366566113400,-96.68435510260248000)
20-00264538
Service Request Number: 20-00264538 • Address: 4009 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00264538
Address
4009 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T17:13:19.000
Update Date
2020-03-17T17:31:03.000
Closed Date
2020-03-14T17:13:19.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59KpAAJ
Lat Location
(32.81203577542746000,-96.81009700042439000)
20-00379448
Service Request Number: 20-00379448 • Address: 2410 DUNCANVILLE RD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379448
Address
2410 DUNCANVILLE RD, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:09:29.000
Update Date
2020-04-14T10:16:10.000
Closed Date
2020-04-14T10:09:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1xAAAT
Lat Location
(32.72030472997148000,-96.90855029969434000)
20-00264634
Service Request Number: 20-00264634 • Address: 1304 DELL OAK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00264634
Address
1304 DELL OAK DR, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T18:39:32.000
Update Date
2020-03-17T17:32:06.000
Closed Date
2020-03-14T18:39:32.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59TNAAZ
Lat Location
(32.73460488031489000,-96.70754821597623000)
20-00264661
Service Request Number: 20-00264661 • Address: 9011 BOUNDBROOK AVE, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00264661
Address
9011 BOUNDBROOK AVE, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T19:14:50.000
Update Date
2020-03-17T17:01:41.000
Closed Date
2020-03-14T19:14:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59WgAAJ
Lat Location
(32.89938567765345000,-96.75729214302150000)
20-00275458
Service Request Number: 20-00275458 • Address: 1943 LEATH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00275458
Address
1943 LEATH ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:56:42.000
Update Date
2020-03-17T16:56:47.000
Closed Date
2020-03-17T16:56:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5U0bAAF
Lat Location
(32.78955448771655000,-96.85166040049764000)
20-00275127
Service Request Number: 20-00275127 • Address: 352 CAMPUS DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275127
Address
352 CAMPUS DR, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:17:09.000
Update Date
2020-03-17T17:23:36.000
Closed Date
2020-03-17T16:17:09.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TVsAAN
Lat Location
(32.70700551640718600,-96.65442382438614000)
20-00501622
Service Request Number: 20-00501622 • Address: 3234 CEDARCROFT LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00501622
Address
3234 CEDARCROFT LN, DALLAS, TX, 75233
City Council District
3
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:22:16.000
Update Date
2020-05-14T13:22:21.000
Closed Date
2020-05-14T13:22:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXcPAAX
Lat Location
(32.70498299975752000,-96.87790505404624000)
20-00256349
Service Request Number: 20-00256349 • Address: 5902 WESTGROVE DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00256349
Address
5902 WESTGROVE DR, DALLAS, TX, 75248
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:22:15.000
Update Date
2020-03-17T16:51:12.000
Closed Date
2020-03-12T11:22:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4tTiAAJ
Lat Location
(32.97519783683101000,-96.80874987697233000)
20-00274009
Service Request Number: 20-00274009 • Address: 3650 PARKRIDGE DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00274009
Address
3650 PARKRIDGE DR, DALLAS, TX, 75234
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T14:06:04.000
Status
Closed
Created Date
2020-03-17T14:05:58.000
Update Date
2020-03-17T17:12:03.000
Closed Date
2020-03-17T14:05:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RgyAAF
Lat Location
(32.91160389500134000,-96.85716744482710000)
20-00379490
Service Request Number: 20-00379490 • Address: 2218 GREENVILLE AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00379490
Address
2218 GREENVILLE AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:14:16.000
Update Date
2020-04-14T10:15:34.000
Closed Date
2020-04-14T10:14:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1tOAAT
Lat Location
(32.81607218784548500,-96.77012672974126000)
20-00615922
Service Request Number: 20-00615922 • Address: 2680 MARFA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00615922
Address
2680 MARFA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-15T10:05:36.000
Update Date
2020-06-15T10:28:51.000
Closed Date
2020-06-15T10:05:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyQgAAJ
Lat Location
(32.71057881052272600,-96.78415355522780000)
20-00186495
Service Request Number: 20-00186495 • Address: 1537 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00186495
Address
1537 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-23T21:45:01.000
Update Date
2020-03-17T16:59:17.000
Closed Date
2020-02-23T21:45:01.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000RlZh7AAF
Lat Location
(32.82588023298740000,-96.69725653377301000)
20-00601146
Service Request Number: 20-00601146 • Address: 3203 SAN MARCUS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00601146
Address
3203 SAN MARCUS AVE, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-10T11:54:11.000
Update Date
2020-06-15T09:54:45.000
Closed Date
2020-06-10T11:54:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwNGaAAN
Lat Location
(32.83046548329991000,-96.66216716499787000)
20-00491050
Service Request Number: 20-00491050 • Address: 4933 FOREST BEND RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00491050
Address
4933 FOREST BEND RD, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:08:45.000
Update Date
2020-05-14T13:28:36.000
Closed Date
2020-05-12T12:08:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC9JnAAL
Lat Location
(32.92317762331893500,-96.82434700977977000)
20-00379556
Service Request Number: 20-00379556 • Address: 8414 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00379556
Address
8414 S HAMPTON RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:21:10.000
Update Date
2020-04-14T10:23:21.000
Closed Date
2020-04-14T10:21:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2BfAAL
Lat Location
(32.64464578713303000,-96.85693954693785000)
20-00275323
Service Request Number: 20-00275323 • Address: 7400 C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275323
Address
7400 C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:38:40.000
Update Date
2020-03-17T16:41:56.000
Closed Date
2020-03-17T16:38:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5ToGAAV
Lat Location
(32.72108743590800400,-96.69508679196916000)
20-00604042
Service Request Number: 20-00604042 • Address: MONTFORT DR & CELESTIAL RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00604042
Address
MONTFORT DR & CELESTIAL RD, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-11T07:45:31.000
Update Date
2020-06-15T09:47:18.000
Closed Date
2020-06-11T07:45:31.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwVM3AAN
Lat Location
(32.94712391570166000,-96.81653300424223000)
20-00275444
Service Request Number: 20-00275444 • Address: 4620 COLWICK AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275444
Address
4620 COLWICK AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:55:10.000
Update Date
2020-03-17T16:59:11.000
Closed Date
2020-03-17T16:55:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TycAAF
Lat Location
(32.70041966555808000,-96.77534355358515000)
20-00776934
Service Request Number: 20-00776934 • Address: 1882 CHATTANOOGA PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00776934
Address
1882 CHATTANOOGA PL, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T18:28:47.000
Update Date
2020-07-28T18:37:19.000
Closed Date
2020-07-28T18:28:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNUwAAN
Lat Location
(32.81658463274879000,-96.85004952938453000)
20-00274689
Service Request Number: 20-00274689 • Address: WINSTON ST & STRONG ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00274689
Address
WINSTON ST & STRONG ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed (Duplicate)
Created Date
2020-03-17T15:23:52.000
Update Date
2020-03-17T17:39:56.000
Closed Date
2020-03-17T15:23:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SfiAAF
Lat Location
(32.75154773812246000,-96.83650953030387000)
20-00255114
Service Request Number: 20-00255114 • Address: 991 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00255114
Address
991 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-12T09:02:04.000
Update Date
2020-03-17T16:55:41.000
Closed Date
2020-03-12T09:02:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4rDsAAJ
Lat Location
(32.70824668998776000,-96.83813072205156000)
20-00496122
Service Request Number: 20-00496122 • Address: 4023 PREFERRED PL, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00496122
Address
4023 PREFERRED PL, DALLAS, TX, 75237
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:30:30.000
Update Date
2020-05-14T13:27:10.000
Closed Date
2020-05-13T12:30:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCL9pAAH
Lat Location
(32.66069945488867000,-96.88457956681640000)
20-00057371
Service Request Number: 20-00057371 • Address: 1244 ROBIN GLEN DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00057371
Address
1244 ROBIN GLEN DR, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-01-17T15:38:15.000
Update Date
2020-03-17T17:40:15.000
Closed Date
2020-01-17T15:38:15.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2nkHAAR
Lat Location
(32.67608122050865000,-96.84181175981287000)
20-00495138
Service Request Number: 20-00495138 • Address: HARTSDALE DR & FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00495138
Address
HARTSDALE DR & FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:46:44.000
Update Date
2020-05-14T12:44:59.000
Closed Date
2020-05-13T10:46:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJP2AAP
Lat Location
(32.75605238566462000,-96.86887429341206000)
20-00257640
Service Request Number: 20-00257640 • Address: 2226 MARYLAND AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00257640
Address
2226 MARYLAND AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T14:17:38.000
Update Date
2020-03-17T17:09:26.000
Closed Date
2020-03-12T14:17:38.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4vynAAB
Lat Location
(32.72112016870322000,-96.81319020867893000)
20-00379170
Service Request Number: 20-00379170 • Address: 4805 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379170
Address
4805 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:36:10.000
Update Date
2020-04-14T09:41:45.000
Closed Date
2020-04-14T09:36:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1KvAAL
Lat Location
(32.78635723902022000,-96.75560761854543000)
20-00273545
Service Request Number: 20-00273545 • Address: 10516 C F HAWN FWY EB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00273545
Address
10516 C F HAWN FWY EB, DALLAS, TX, 75217
City Council District
5
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:04:47.000
Update Date
2020-03-17T17:01:11.000
Closed Date
2020-03-17T13:04:47.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Qu1AAF
Lat Location
(32.69688700723586500,-96.64296598223613000)
20-00273108
Service Request Number: 20-00273108 • Address: 11333 N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00273108
Address
11333 N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:04:40.000
Update Date
2020-03-17T16:55:47.000
Closed Date
2020-03-17T12:04:40.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Q6BAAV
Lat Location
(32.90229318233869500,-96.76920558857236000)
20-00377212
Service Request Number: 20-00377212 • Address: 2417 BONNYWOOD LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00377212
Address
2417 BONNYWOOD LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:45:00.000
Update Date
2020-04-14T09:41:04.000
Closed Date
2020-04-13T15:45:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxPnAAL
Lat Location
(32.70189871848051400,-96.85774763358371000)
20-00199020
Service Request Number: 20-00199020 • Address: 2407 WARREN AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00199020
Address
2407 WARREN AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T14:36:09.000
Update Date
2020-03-17T16:41:29.000
Closed Date
2020-02-26T14:36:09.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rm5uZAAR
Lat Location
(32.76263994995384000,-96.76975411254588000)
20-00489333
Service Request Number: 20-00489333 • Address: 6522 ORCHID LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00489333
Address
6522 ORCHID LN, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T08:48:34.000
Update Date
2020-05-14T13:06:37.000
Closed Date
2020-05-12T08:48:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC5iGAAT
Lat Location
(32.89254071421348000,-96.79270451946391000)
20-00273115
Service Request Number: 20-00273115 • Address: 202 N DWIGHT AVE, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00273115
Address
202 N DWIGHT AVE, DALLAS, TX, 75211
City Council District
6
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:05:16.000
Update Date
2020-03-17T17:02:16.000
Closed Date
2020-03-17T12:05:16.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Q74AAF
Lat Location
(32.74690992123526500,-96.90749351326946000)
20-00766638
Service Request Number: 20-00766638 • Address: 1200 GANO ST, DALLAS • City Council District: 2
Service Request Number
20-00766638
Address
1200 GANO ST, DALLAS
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-25T12:10:28.000
Update Date
2020-09-09T13:53:58.000
Closed Date
2020-07-25T12:10:28.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000XdfdxAAB
Lat Location
(32.76858736206233000,-96.79219206130067000)
20-00378620
Service Request Number: 20-00378620 • Address: ABRAMS RD & WALNUT HILL LN, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00378620
Address
ABRAMS RD & WALNUT HILL LN, DALLAS, TX, 75231
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:06:46.000
Update Date
2020-04-14T09:43:25.000
Closed Date
2020-04-14T08:06:46.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0LoAAL
Lat Location
(32.88041525296544000,-96.74166013684584000)
20-00269269
Service Request Number: 20-00269269 • Address: 5939 VICKERY BLVD, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00269269
Address
5939 VICKERY BLVD, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:42:57.000
Update Date
2020-03-17T17:09:31.000
Closed Date
2020-03-16T14:42:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IbuAAF
Lat Location
(32.82299606589981500,-96.76496930983753000)
20-00500528
Service Request Number: 20-00500528 • Address: 18557 VISTA DEL SOL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00500528
Address
18557 VISTA DEL SOL, DALLAS, TX, 75287
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:09:06.000
Update Date
2020-05-14T13:03:21.000
Closed Date
2020-05-14T11:09:06.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVFZAA5
Lat Location
(33.00321559882586000,-96.83603606660452000)
20-00091122
Service Request Number: 20-00091122 • Address: 7156 MANOR OAKS DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00091122
Address
7156 MANOR OAKS DR, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-28T11:34:18.000
Update Date
2020-07-12T01:07:14.000
Closed Date
2020-01-28T11:34:18.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000R43c8AAB
Lat Location
(32.97680569819498000,-96.78352753515104000)
20-00666129
Service Request Number: 20-00666129 • Address: 1120 DULUTH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00666129
Address
1120 DULUTH ST, DALLAS, TX, 75212
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-07T19:00:00.000
Status
Closed
Created Date
2020-06-28T03:48:29.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-06-28T03:48:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wvlu7AAB
Lat Location
(32.77632588080173000,-96.84073124167796000)
20-00347627
Service Request Number: 20-00347627 • Address: 1000 ELSBETH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00347627
Address
1000 ELSBETH AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T11:20:57.000
Update Date
2020-04-14T10:12:25.000
Closed Date
2020-04-06T11:20:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF7HqAAL
Lat Location
(32.75466332898336000,-96.82529179098107000)
19-01233618
Service Request Number: 19-01233618 • Address: 5643 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01233618
Address
5643 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-13T00:59:00.000
Status
In Progress
Created Date
2019-10-18T15:21:56.000
Update Date
2020-03-17T16:46:13.000
Closed Date
2019-10-18T15:21:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000NXkEUAA1
Lat Location
(32.82144753628781000,-96.77137093264707000)
20-00776827
Service Request Number: 20-00776827 • Address: 7219 HUNNICUT RD, DALLAS • City Council District: 7
Service Request Number
20-00776827
Address
7219 HUNNICUT RD, DALLAS
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:47:08.000
Update Date
2020-07-28T18:48:16.000
Closed Date
2020-07-28T17:47:08.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeN8VAAV
Lat Location
(32.78743521821621000,-96.71263783980655000)
20-00497667
Service Request Number: 20-00497667 • Address: 1911 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00497667
Address
1911 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T15:33:12.000
Update Date
2020-05-14T13:20:49.000
Closed Date
2020-05-13T15:33:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOGUAA5
Lat Location
(32.77044173049273500,-96.85613524779191000)
20-00061732
Service Request Number: 20-00061732 • Address: 3049 SHADOW WOOD DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00061732
Address
3049 SHADOW WOOD DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-20T11:35:50.000
Update Date
2020-03-17T17:09:15.000
Closed Date
2020-01-20T11:35:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2wWcAAJ
Lat Location
(32.71021613329615000,-96.83827205327096000)
20-00366495
Service Request Number: 20-00366495 • Address: 6805 BEECHNUT ST, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00366495
Address
6805 BEECHNUT ST, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:07:30.000
Update Date
2020-04-14T10:26:10.000
Closed Date
2020-04-10T09:07:30.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfQ2AAL
Lat Location
(32.66702060747536000,-96.87919032163981000)
20-00275105
Service Request Number: 20-00275105 • Address: 109 S BRISCOE BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275105
Address
109 S BRISCOE BLVD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:14:33.000
Update Date
2020-03-17T17:03:01.000
Closed Date
2020-03-17T16:14:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TTwAAN
Lat Location
(32.74484273009061000,-96.86558259847125000)
19-01175803
Service Request Number: 19-01175803 • Address: AUDELIA RD & GATECREST DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01175803
Address
AUDELIA RD & GATECREST DR, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Visibility Obstruction - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-03T23:59:00.000
Status
Closed
Created Date
2019-10-02T18:45:33.000
Update Date
2020-07-12T01:07:55.000
Closed Date
2019-10-02T18:45:33.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000N3qvJAAR
Lat Location
(32.87205092789836000,-96.71800068437150000)
20-00487849
Service Request Number: 20-00487849 • Address: REDKEY ST & GLENVIEW ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00487849
Address
REDKEY ST & GLENVIEW ST, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:57:37.000
Update Date
2020-05-14T13:14:27.000
Closed Date
2020-05-11T15:57:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC1m9AAD
Lat Location
(32.71554840974431000,-96.67822271149560000)
20-00225562
Service Request Number: 20-00225562 • Address: 3217 CATAMORE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00225562
Address
3217 CATAMORE LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-04T15:52:57.000
Update Date
2020-05-14T12:57:45.000
Closed Date
2020-03-04T15:52:57.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000So4jOAAR
Lat Location
(32.89321215674036000,-96.87264126993254000)
20-00158379
Service Request Number: 20-00158379 • Address: 10505 CASNETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00158379
Address
10505 CASNETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-14T16:14:26.000
Update Date
2020-03-17T17:34:48.000
Closed Date
2020-02-14T16:14:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkUidAAF
Lat Location
(32.71531235243390000,-96.64346663617349000)
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