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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00219197
Service Request Number: 20-00219197 • Address: 300 STILLWELL BLVD, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00219197
Address
300 STILLWELL BLVD, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-03T11:35:51.000
Update Date
2020-03-17T17:25:35.000
Closed Date
2020-03-03T11:35:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Sno9PAAR
Lat Location
(32.74337330342961400,-96.92108865432274000)
20-00274429
Service Request Number: 20-00274429 • Address: 3650 PARKRIDGE DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00274429
Address
3650 PARKRIDGE DR, DALLAS, TX, 75234
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:54:32.000
Update Date
2020-03-17T17:11:32.000
Closed Date
2020-03-17T14:54:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SOqAAN
Lat Location
(32.91160389500134000,-96.85716744482710000)
20-00491534
Service Request Number: 20-00491534 • Address: 3143 ROTAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00491534
Address
3143 ROTAN LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-12T13:16:16.000
Update Date
2020-05-14T13:19:12.000
Closed Date
2020-05-12T13:16:16.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCAkkAAH
Lat Location
(32.89136468827333500,-96.87410479191375000)
20-00379473
Service Request Number: 20-00379473 • Address: 7022 W CAMP WISDOM RD, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00379473
Address
7022 W CAMP WISDOM RD, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T10:11:59.000
Update Date
2020-04-14T10:16:51.000
Closed Date
2020-04-14T10:11:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG20NAAT
Lat Location
(32.66444038960640500,-96.94740505859565000)
20-00379413
Service Request Number: 20-00379413 • Address: 1007 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379413
Address
1007 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T10:04:21.000
Update Date
2020-04-14T10:10:31.000
Closed Date
2020-04-14T10:04:21.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1tvAAD
Lat Location
(32.66231092801583000,-96.83848953948065000)
20-00496777
Service Request Number: 20-00496777 • Address: 5001 VILLAGE PL, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00496777
Address
5001 VILLAGE PL, DALLAS, TX, 75248
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T13:50:23.000
Update Date
2020-06-15T10:21:39.000
Closed Date
2020-05-13T13:50:23.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMfRAAX
Lat Location
(32.97855145696183000,-96.82454922455926000)
20-00275409
Service Request Number: 20-00275409 • Address: 7500 C F HAWN FWY WB, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275409
Address
7500 C F HAWN FWY WB, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:51:17.000
Update Date
2020-03-17T16:52:59.000
Closed Date
2020-03-17T16:51:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TrVAAV
Lat Location
(32.71966236891706000,-96.69300321148151000)
20-00487632
Service Request Number: 20-00487632 • Address: 5808 HARVEST HILL RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00487632
Address
5808 HARVEST HILL RD, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:37:02.000
Update Date
2020-05-14T13:09:59.000
Closed Date
2020-05-11T15:37:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC1R1AAL
Lat Location
(32.92242224665622000,-96.80748286520274000)
20-00501106
Service Request Number: 20-00501106 • Address: 2122 BOYD ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00501106
Address
2122 BOYD ST, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:15:42.000
Update Date
2020-05-14T13:06:23.000
Closed Date
2020-05-14T12:15:42.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWR1AAP
Lat Location
(32.72523368737738000,-96.83891633044120000)
20-00275555
Service Request Number: 20-00275555 • Address: 1402 S MONTCLAIR AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00275555
Address
1402 S MONTCLAIR AVE, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:15:34.000
Update Date
2020-03-17T17:15:39.000
Closed Date
2020-03-17T17:15:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5U7tAAF
Lat Location
(32.73147855543436400,-96.84682413332020000)
20-00038127
Service Request Number: 20-00038127 • Address: 10259 BLACK HICKORY RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00038127
Address
10259 BLACK HICKORY RD, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-22T00:59:00.000
Status
Closed
Created Date
2020-01-13T13:09:55.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-01-13T13:09:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q12MTAAZ
Lat Location
(32.91354853668600000,-96.70710835210488000)
19-01435291
Service Request Number: 19-01435291 • Address: 7789 INWOOD RD, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
19-01435291
Address
7789 INWOOD RD, DALLAS, TX, 75209
City Council District
2
Department
Public Works
Service Request Type
Paving Reconstruction Project - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-28T00:59:00.000
Status
In Progress
Created Date
2019-12-15T09:18:41.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-12-15T09:18:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000PxSPVAA3
Lat Location
(32.85021791018549000,-96.82150024288666000)
20-00259587
Service Request Number: 20-00259587 • Address: 4915 BARTLETT AVE, DALLAS, TX, 75216 • City Council District: 3
Service Request Number
20-00259587
Address
4915 BARTLETT AVE, DALLAS, TX, 75216
City Council District
3
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-13T07:47:23.000
Update Date
2020-03-17T17:22:42.000
Closed Date
2020-03-13T07:47:23.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50C5AAJ
Lat Location
(32.68799006044725000,-96.79298820720146000)
20-00503704
Service Request Number: 20-00503704 • Address: 2651 EXETER AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00503704
Address
2651 EXETER AVE, DALLAS, TX, 75216
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T18:38:29.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2020-05-14T18:38:29.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCbttAAD
Lat Location
(32.70578502252099000,-96.78188953347670000)
20-00143231
Service Request Number: 20-00143231 • Address: 3030 HESTER AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00143231
Address
3030 HESTER AVE, DALLAS, TX, 75205
City Council District
14
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-19T00:59:00.000
Status
Closed
Created Date
2020-02-11T14:01:14.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-02-11T14:01:14.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjujrAAB
Lat Location
(32.82437449766741000,-96.78584120942828000)
20-00129703
Service Request Number: 20-00129703 • Address: 3190 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00129703
Address
3190 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T11:45:56.000
Update Date
2020-03-17T17:01:46.000
Closed Date
2020-02-07T11:45:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R5YjuAAF
Lat Location
(32.70843685520817000,-96.83962989292091000)
20-00274636
Service Request Number: 20-00274636 • Address: S TYLER ST & DELAWARE AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00274636
Address
S TYLER ST & DELAWARE AVE, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:17:43.000
Update Date
2020-03-17T17:36:02.000
Closed Date
2020-03-17T15:17:43.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Sj5AAF
Lat Location
(32.73686880451859000,-96.83766927126548000)
20-00225916
Service Request Number: 20-00225916 • Address: 10318 COUNTRY CLUB DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00225916
Address
10318 COUNTRY CLUB DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-13T23:59:00.000
Status
Closed
Created Date
2020-03-04T16:40:34.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-04T16:40:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000So5VDAAZ
Lat Location
(32.85883649075228000,-96.70505661626179000)
19-01292860
Service Request Number: 19-01292860 • Address: 5647 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01292860
Address
5647 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-03-30T23:59:00.000
Status
In Progress
Created Date
2019-11-05T10:43:07.000
Update Date
2020-03-17T16:55:31.000
Closed Date
2019-11-05T10:43:07.000
Priority
Standard
Method Received Description
Web
Unique Key
500t000000OGR6QAAX
Lat Location
(32.81936703961389400,-96.77130037579566000)
20-00212513
Service Request Number: 20-00212513 • Address: 10301 WHITE ELM RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00212513
Address
10301 WHITE ELM RD, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-03-01T13:55:11.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-03-01T13:55:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000SnXA1AAN
Lat Location
(32.91610679884196600,-96.70619912611853000)
20-00254302
Service Request Number: 20-00254302 • Address: 5882 PALO PINTO AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00254302
Address
5882 PALO PINTO AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-11T18:44:56.000
Update Date
2020-03-17T17:07:01.000
Closed Date
2020-03-11T18:44:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4oZTAAZ
Lat Location
(32.81979073648659600,-96.76623027379497000)
20-00275569
Service Request Number: 20-00275569 • Address: 7979 GREENHOLLOW LN, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00275569
Address
7979 GREENHOLLOW LN, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:21:00.000
Update Date
2020-03-17T17:34:53.000
Closed Date
2020-03-17T17:21:00.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UBKAA3
Lat Location
(32.93815483645739000,-96.76956111609280000)
20-00501187
Service Request Number: 20-00501187 • Address: 700 BIMEBELLA LN, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00501187
Address
700 BIMEBELLA LN, DALLAS, TX, 75211
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:24:36.000
Update Date
2020-05-14T13:18:19.000
Closed Date
2020-05-14T12:24:36.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWahAAH
Lat Location
(32.73984472352947000,-96.92435690616668000)
20-00061109
Service Request Number: 20-00061109 • Address: 3198 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00061109
Address
3198 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-19T21:10:58.000
Update Date
2020-03-17T17:00:16.000
Closed Date
2020-01-19T21:10:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R2unbAAB
Lat Location
(32.70824525500879000,-96.83990132436224000)
20-00082736
Service Request Number: 20-00082736 • Address: 3000 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00082736
Address
3000 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-06T00:59:00.000
Status
Closed (Duplicate)
Created Date
2020-01-25T01:36:55.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-01-25T01:36:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3jAGAAZ
Lat Location
(32.87573539272667000,-96.87611818672916000)
20-00388203
Service Request Number: 20-00388203 • Address: 4217 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00388203
Address
4217 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-15T17:16:46.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-04-15T17:16:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGGgTAAX
Lat Location
(32.76541314687282400,-96.74976267160560000)
20-00275527
Service Request Number: 20-00275527 • Address: 12639 HALLUM ST, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00275527
Address
12639 HALLUM ST, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T10:18:10.000
Update Date
2020-03-17T17:08:10.000
Closed Date
2020-03-17T10:18:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5U6eAAF
Lat Location
(32.92092149061778600,-96.75519384846527000)
20-00378601
Service Request Number: 20-00378601 • Address: 4135 PARK LN, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00378601
Address
4135 PARK LN, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:52:58.000
Update Date
2020-04-14T10:10:45.000
Closed Date
2020-04-14T07:52:58.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0G5AAL
Lat Location
(32.87536312530642000,-96.84123833637457000)
20-00275324
Service Request Number: 20-00275324 • Address: 3330 HEAVENLY WAY, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00275324
Address
3330 HEAVENLY WAY, DALLAS, TX, 75237
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:38:47.000
Update Date
2020-03-17T17:39:40.000
Closed Date
2020-03-17T16:38:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5ToLAAV
Lat Location
(32.65356457336699000,-96.86711963699696000)
20-00255390
Service Request Number: 20-00255390 • Address: 4722 MEADOW ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00255390
Address
4722 MEADOW ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T09:34:15.000
Update Date
2020-03-17T17:10:26.000
Closed Date
2020-03-12T09:34:15.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4riHAAR
Lat Location
(32.75875476382783000,-96.74913412388658000)
20-00497683
Service Request Number: 20-00497683 • Address: 1911 IVANHOE LN, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00497683
Address
1911 IVANHOE LN, DALLAS, TX, 75208
City Council District
6
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T15:35:24.000
Update Date
2020-05-14T13:28:58.000
Closed Date
2020-05-13T15:35:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCOPpAAP
Lat Location
(32.77044173049273500,-96.85613524779191000)
20-00379578
Service Request Number: 20-00379578 • Address: 3734 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379578
Address
3734 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:22:55.000
Update Date
2020-04-14T10:26:23.000
Closed Date
2020-04-14T10:22:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG20iAAD
Lat Location
(32.73491571367919000,-96.88268573185242000)
20-00274977
Service Request Number: 20-00274977 • Address: 609 ELWAYNE AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00274977
Address
609 ELWAYNE AVE, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:59:05.000
Update Date
2020-03-17T17:39:18.000
Closed Date
2020-03-17T15:59:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5THqAAN
Lat Location
(32.72232741534024600,-96.70793344157350000)
20-00221429
Service Request Number: 20-00221429 • Address: 2005 LEWISTON AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00221429
Address
2005 LEWISTON AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-03T17:10:15.000
Update Date
2020-05-14T13:00:26.000
Closed Date
2020-03-03T17:10:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SntJFAAZ
Lat Location
(32.74773407068025000,-96.65224962255462000)
20-00238903
Service Request Number: 20-00238903 • Address: 731 S MOORE ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00238903
Address
731 S MOORE ST, DALLAS, TX, 75203
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-08T19:56:14.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-03-08T19:56:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T4JRbAAN
Lat Location
(32.74124862976429000,-96.80313252527615000)
20-00555077
Service Request Number: 20-00555077 • Address: 4331 CAMDEN AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00555077
Address
4331 CAMDEN AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-05-28T13:47:09.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-28T13:47:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VEXuYAAX
Lat Location
(32.83888537754627000,-96.76353342394519000)
20-00003931
Service Request Number: 20-00003931 • Address: 4410 FRANK ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00003931
Address
4410 FRANK ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T15:23:32.000
Update Date
2020-03-17T17:00:33.000
Closed Date
2020-01-02T15:23:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000PzdzZAAR
Lat Location
(32.77565801644760000,-96.74515176762600000)
20-00566351
Service Request Number: 20-00566351 • Address: 1543 E LOUISIANA AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00566351
Address
1543 E LOUISIANA AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-01T11:15:41.000
Update Date
2020-06-15T10:24:11.000
Closed Date
2020-06-01T11:15:41.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Vuv9VAAR
Lat Location
(32.72374692221660600,-96.80154613470222000)
20-00274034
Service Request Number: 20-00274034 • Address: 3650 PARKRIDGE DR, DALLAS, TX, 75234 • City Council District: 6
Service Request Number
20-00274034
Address
3650 PARKRIDGE DR, DALLAS, TX, 75234
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:08:14.000
Update Date
2020-03-17T17:11:52.000
Closed Date
2020-03-17T14:08:14.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5RjJAAV
Lat Location
(32.91160389500134000,-96.85716744482710000)
20-00379416
Service Request Number: 20-00379416 • Address: 3711 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00379416
Address
3711 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:04:47.000
Update Date
2020-04-14T10:09:09.000
Closed Date
2020-04-14T10:04:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1u5AAD
Lat Location
(32.77901190700104000,-96.88097899431499000)
20-00256332
Service Request Number: 20-00256332 • Address: 8827 RUSTOWN DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00256332
Address
8827 RUSTOWN DR, DALLAS, TX, 75228
City Council District
7
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-26T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:20:08.000
Update Date
2020-03-17T17:17:45.000
Closed Date
2020-03-12T11:20:08.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tRcAAJ
Lat Location
(32.81355016871415000,-96.67817224543059000)
20-00379240
Service Request Number: 20-00379240 • Address: 10300 MIDWAY RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00379240
Address
10300 MIDWAY RD, DALLAS, TX, 75229
City Council District
13
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:45:43.000
Update Date
2020-04-14T10:30:26.000
Closed Date
2020-04-14T09:45:43.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1NMAA1
Lat Location
(32.88687969062343000,-96.83828154922874000)
20-00224778
Service Request Number: 20-00224778 • Address: 9978 PRESTON RD, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00224778
Address
9978 PRESTON RD, DALLAS, TX, 75230
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-03-04T14:09:16.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-03-04T14:09:16.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000So2zeAAB
Lat Location
(32.88366442821371000,-96.80384544875223000)
20-00495684
Service Request Number: 20-00495684 • Address: 1124 BRUNNER AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00495684
Address
1124 BRUNNER AVE, DALLAS, TX, 75224
City Council District
1
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-13T11:41:32.000
Update Date
2020-05-14T13:30:42.000
Closed Date
2020-05-13T11:41:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCKRDAA5
Lat Location
(32.72708482521329600,-96.84053488883772000)
20-00077825
Service Request Number: 20-00077825 • Address: 3701 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00077825
Address
3701 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-23T00:59:00.000
Status
Closed
Created Date
2020-01-23T22:21:58.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-01-23T22:21:58.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3Y0tAAF
Lat Location
(32.81235144075409000,-96.80158077076527000)
20-00624523
Service Request Number: 20-00624523 • Address: 2420 MACON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00624523
Address
2420 MACON ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-16T22:12:56.000
Update Date
2020-09-09T14:02:24.000
Closed Date
2020-06-16T22:12:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxJkrAAF
Lat Location
(32.74938124679416500,-96.75482044836333000)
19-01199507
Service Request Number: 19-01199507 • Address: 3308 CREST RIDGE DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
19-01199507
Address
3308 CREST RIDGE DR, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2019-12-12T00:59:00.000
Status
Closed
Created Date
2019-10-09T13:54:24.000
Update Date
2020-07-12T01:08:54.000
Closed Date
2019-10-09T13:54:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5XJzAAN
Lat Location
(32.82853880326628000,-96.66031995194042000)
19-01300533
Service Request Number: 19-01300533 • Address: 8905 ROLLING ROCK LN, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
19-01300533
Address
8905 ROLLING ROCK LN, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Lid Cover Broken/Missing - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-11-08T00:59:00.000
Status
Closed (Transferred)
Created Date
2019-11-06T15:58:20.000
Update Date
2020-07-12T01:08:44.000
Closed Date
2019-11-06T15:58:20.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NiMnXAAV
Lat Location
(32.86994518047005400,-96.69401372427059000)
20-00366790
Service Request Number: 20-00366790 • Address: 5611 ELM VALLEY LN, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00366790
Address
5611 ELM VALLEY LN, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:50:47.000
Update Date
2020-04-14T10:29:49.000
Closed Date
2020-04-10T09:50:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfvUAAT
Lat Location
(32.67956838341811000,-96.84611883160333000)
20-00275353
Service Request Number: 20-00275353 • Address: 900 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00275353
Address
900 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:41:40.000
Update Date
2020-03-17T16:47:07.000
Closed Date
2020-03-17T16:41:40.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TqbAAF
Lat Location
(32.65057425883756000,-96.83794155405360000)
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