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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00108183
Service Request Number: 20-00108183 • Address: 5717 FOX HILL LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00108183
Address
5717 FOX HILL LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-31T17:31:54.000
Update Date
2020-06-15T10:09:06.000
Closed Date
2020-01-31T17:31:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4gunAAB
Lat Location
(32.67691842416634000,-96.83937154034506000)
20-00456947
Service Request Number: 20-00456947 • Address: 2806 PINE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00456947
Address
2806 PINE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-03T21:49:12.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-05-03T21:49:12.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAcmsAAD
Lat Location
(32.75956424419876400,-96.75695363097059000)
20-00499053
Service Request Number: 20-00499053 • Address: 6816 CRESTLAND AVE, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00499053
Address
6816 CRESTLAND AVE, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-14T07:54:49.000
Update Date
2020-05-14T12:46:54.000
Closed Date
2020-05-14T07:54:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCS76AAH
Lat Location
(32.98990561159584400,-96.78648972512315000)
20-00371579
Service Request Number: 20-00371579 • Address: 2824 SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00371579
Address
2824 SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-11T16:18:27.000
Update Date
2020-07-12T01:08:46.000
Closed Date
2020-04-11T16:18:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFnenAAD
Lat Location
(32.77015514875366600,-96.76912136373560000)
20-00268853
Service Request Number: 20-00268853 • Address: 10505 CASNETT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00268853
Address
10505 CASNETT DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T14:00:41.000
Update Date
2020-03-17T17:37:31.000
Closed Date
2020-03-16T14:00:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5HxpAAF
Lat Location
(32.71531235243390000,-96.64346663617349000)
20-00250875
Service Request Number: 20-00250875 • Address: 3130 MICHIGAN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00250875
Address
3130 MICHIGAN AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-11T10:32:09.000
Update Date
2020-03-17T16:51:47.000
Closed Date
2020-03-11T10:32:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4iUhAAJ
Lat Location
(32.70705761548394000,-96.81700467011996000)
20-00312198
Service Request Number: 20-00312198 • Address: 18504 KELLY CAVE TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00312198
Address
18504 KELLY CAVE TRL, DALLAS, TX, 75252
City Council District
12
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-27T07:41:18.000
Update Date
2020-05-14T12:58:05.000
Closed Date
2020-03-27T07:41:18.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TE2RvAAL
Lat Location
(33.00357768895002000,-96.79912557289770000)
20-00366741
Service Request Number: 20-00366741 • Address: 2886 LONESOME DOVE LN, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00366741
Address
2886 LONESOME DOVE LN, DALLAS, TX, 75237
City Council District
8
Department
Transportation
Service Request Type
Graffiti Traffic Sign - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-24T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:44:28.000
Update Date
2020-04-14T10:16:28.000
Closed Date
2020-04-10T09:44:28.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFfmEAAT
Lat Location
(32.65679918744387000,-96.86611917193430000)
20-00484451
Service Request Number: 20-00484451 • Address: 2647 FERNWOOD AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00484451
Address
2647 FERNWOOD AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:47:09.000
Update Date
2020-05-14T13:21:53.000
Closed Date
2020-05-11T09:47:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VBuSpAAL
Lat Location
(32.71586592025380000,-96.80862865675711000)
20-00437158
Service Request Number: 20-00437158 • Address: 11306 DRUMMOND DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00437158
Address
11306 DRUMMOND DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-28T12:30:46.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-04-28T12:30:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDHg0AAH
Lat Location
(32.84650293329469400,-96.65524637185524000)
20-00379380
Service Request Number: 20-00379380 • Address: 4803 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379380
Address
4803 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:00:49.000
Update Date
2020-04-14T10:04:35.000
Closed Date
2020-04-14T10:00:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1qXAAT
Lat Location
(32.78622923226334500,-96.75574767474420000)
19-01370211
Service Request Number: 19-01370211 • Address: 5639 MILLER AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01370211
Address
5639 MILLER AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
In Progress
Created Date
2019-11-25T17:59:50.000
Update Date
2020-03-17T16:51:18.000
Closed Date
2019-11-25T17:59:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000OdLpuAAF
Lat Location
(32.82144700873609000,-96.77145228646543000)
20-00488878
Service Request Number: 20-00488878 • Address: 1103 FOREST AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00488878
Address
1103 FOREST AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T20:54:39.000
Update Date
2020-05-14T13:20:47.000
Closed Date
2020-05-11T20:54:39.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC3tCAAT
Lat Location
(32.75718165693369600,-96.78237048489330000)
20-00203143
Service Request Number: 20-00203143 • Address: 1930 WILBUR ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00203143
Address
1930 WILBUR ST, DALLAS, TX, 75224
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T13:06:15.000
Update Date
2020-03-17T17:22:13.000
Closed Date
2020-02-27T13:06:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmGAqAAN
Lat Location
(32.72226756517646000,-96.85156452217761000)
20-00569680
Service Request Number: 20-00569680 • Address: 6607 DUPPER CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00569680
Address
6607 DUPPER CT, DALLAS, TX, 75252
City Council District
12
Department
Public Works
Service Request Type
Barricades - Pickup/Reset/Replace - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-06-02T08:21:00.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-06-02T08:21:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vv5loAAB
Lat Location
(33.00169945831627400,-96.78876544517539000)
20-00378575
Service Request Number: 20-00378575 • Address: ABRAMS RD & LACROSSE DR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00378575
Address
ABRAMS RD & LACROSSE DR, DALLAS, TX, 75231
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:36:58.000
Update Date
2020-04-14T09:42:50.000
Closed Date
2020-04-14T07:36:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0BUAA1
Lat Location
(32.88219404848235000,-96.74166137191963000)
19-01285257
Service Request Number: 19-01285257 • Address: 3056 MERRELL RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
19-01285257
Address
3056 MERRELL RD, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-11-09T00:59:00.000
Status
Closed
Created Date
2019-11-02T13:15:44.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-11-02T13:15:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NvCWMAA3
Lat Location
(32.88772737157261000,-96.87525342373151000)
20-00220296
Service Request Number: 20-00220296 • Address: 9737 WHITEHURST DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00220296
Address
9737 WHITEHURST DR, DALLAS, TX, 75243
City Council District
10
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-03-03T14:20:19.000
Update Date
2020-03-17T17:15:07.000
Closed Date
2020-03-03T14:20:19.000
Outcome
Violation Complied
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnqlVAAR
Lat Location
(32.90119997759955000,-96.72642790984479000)
20-00272974
Service Request Number: 20-00272974 • Address: 3226 SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00272974
Address
3226 SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T11:49:31.000
Update Date
2020-03-17T16:45:08.000
Closed Date
2020-03-17T11:49:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5PsdAAF
Lat Location
(32.83125265062377500,-96.66177943197427000)
20-00275486
Service Request Number: 20-00275486 • Address: 4620 COLWICK AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275486
Address
4620 COLWICK AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T17:01:36.000
Update Date
2020-03-17T17:08:52.000
Closed Date
2020-03-17T17:01:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TxxAAF
Lat Location
(32.70041966555808000,-96.77534355358515000)
20-00379515
Service Request Number: 20-00379515 • Address: 212 N MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379515
Address
212 N MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:16:52.000
Update Date
2020-04-14T10:18:17.000
Closed Date
2020-04-14T10:16:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG24PAAT
Lat Location
(32.74649564214482000,-96.82643565309999000)
20-00375691
Service Request Number: 20-00375691 • Address: 2906 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00375691
Address
2906 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Public Works
Service Request Type
Construction Right of Way/Status - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T12:55:19.000
Update Date
2020-04-14T10:37:16.000
Closed Date
2020-04-13T12:55:19.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFupYAAT
Lat Location
(32.82279539521882600,-96.82996629713240000)
20-00286045
Service Request Number: 20-00286045 • Address: 8913 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00286045
Address
8913 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-20T09:54:56.000
Update Date
2020-05-14T13:23:55.000
Closed Date
2020-03-20T09:54:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDG67AAH
Lat Location
(32.73428331888643000,-96.66672156319441000)
20-00270607
Service Request Number: 20-00270607 • Address: W LAWSON RD & LASATER RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00270607
Address
W LAWSON RD & LASATER RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T17:25:51.000
Update Date
2020-03-17T16:41:38.000
Closed Date
2020-03-16T17:25:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KfjAAF
Lat Location
(32.70090989195690400,-96.57241168212094000)
20-00501322
Service Request Number: 20-00501322 • Address: 7050 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205 • City Council District: 13
Service Request Number
20-00501322
Address
7050 DALLAS NORTH TOLLWAY NB, UNIVERSITY PARK, TX, 75205
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:43:35.000
Update Date
2020-05-14T13:18:30.000
Closed Date
2020-05-14T12:43:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VCWncAAH
Lat Location
(32.84347055629980000,-96.81404245131874000)
20-00073635
Service Request Number: 20-00073635 • Address: 8717 OAK STREAM, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00073635
Address
8717 OAK STREAM, DALLAS, TX, 75243
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed
Created Date
2020-01-23T09:53:26.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-23T09:53:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3PEmAAN
Lat Location
(32.89699080218305000,-96.72218549182652000)
20-00895324
Service Request Number: 20-00895324 • Address: 4620 SILVER AVE, DALLAS, TX, 75223 • City Council District: 7
Service Request Number
20-00895324
Address
4620 SILVER AVE, DALLAS, TX, 75223
City Council District
7
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-10T23:59:00.000
Status
Closed
Created Date
2020-09-03T10:10:24.000
Update Date
2020-09-09T13:26:02.000
Closed Date
2020-09-03T10:10:24.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YkWxJAAV
Lat Location
(32.77925820351997000,-96.73939813040596000)
20-00379511
Service Request Number: 20-00379511 • Address: 4408 ASH LN, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379511
Address
4408 ASH LN, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:16:24.000
Update Date
2020-04-14T10:18:06.000
Closed Date
2020-04-14T10:16:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG205AAD
Lat Location
(32.78798486988410600,-96.76411655787490000)
20-00245363
Service Request Number: 20-00245363 • Address: 1818 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00245363
Address
1818 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-13T09:30:06.000
Status
Closed
Created Date
2020-03-10T09:29:59.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-10T09:29:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T4XEtAAN
Lat Location
(32.76865893900461000,-96.87372639344063000)
20-00275349
Service Request Number: 20-00275349 • Address: 2100 NEAL ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00275349
Address
2100 NEAL ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-03-17T16:41:13.000
Update Date
2020-03-17T16:41:22.000
Closed Date
2020-03-17T16:41:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TpUAAV
Lat Location
(32.77138757887631500,-96.84586482354736000)
20-00633165
Service Request Number: 20-00633165 • Address: 5124 N HALL ST, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00633165
Address
5124 N HALL ST, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-25T23:59:00.000
Status
Closed
Created Date
2020-06-18T20:24:56.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-06-18T20:24:56.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vxh6cAAB
Lat Location
(32.82322198610458000,-96.82145240786876000)
20-00487423
Service Request Number: 20-00487423 • Address: 4410 VANDELIA ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00487423
Address
4410 VANDELIA ST, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:14:48.000
Update Date
2020-05-14T13:18:48.000
Closed Date
2020-05-11T15:14:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC12GAAT
Lat Location
(32.81586810221074000,-96.81535898868043000)
20-00275403
Service Request Number: 20-00275403 • Address: 8483 SWIFT AVE, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00275403
Address
8483 SWIFT AVE, DALLAS, TX, 75228
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:50:27.000
Update Date
2020-03-17T16:50:32.000
Closed Date
2020-03-17T16:50:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TvqAAF
Lat Location
(32.80551240580586400,-96.70097360206499000)
20-00495122
Service Request Number: 20-00495122 • Address: 4038 N WESTMORELAND RD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00495122
Address
4038 N WESTMORELAND RD, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:45:08.000
Update Date
2020-05-14T13:20:23.000
Closed Date
2020-05-13T10:45:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJOcAAP
Lat Location
(32.79133943493061000,-96.87363559751542000)
20-00269396
Service Request Number: 20-00269396 • Address: 7130 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00269396
Address
7130 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T14:55:41.000
Update Date
2020-03-17T16:56:29.000
Closed Date
2020-03-16T14:55:41.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Ik4AAF
Lat Location
(32.90969695033495000,-96.78199432202891000)
20-00268096
Service Request Number: 20-00268096 • Address: 3240 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00268096
Address
3240 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-16T12:24:58.000
Update Date
2020-03-17T17:06:49.000
Closed Date
2020-03-16T12:24:58.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5GcMAAV
Lat Location
(32.70699244765061000,-96.83996295738754000)
20-00264507
Service Request Number: 20-00264507 • Address: 1623 PALM BEACH AVE, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00264507
Address
1623 PALM BEACH AVE, DALLAS, TX, 75217
City Council District
8
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T16:49:33.000
Update Date
2020-03-17T17:29:42.000
Closed Date
2020-03-14T16:49:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59IAAAZ
Lat Location
(32.68597977305980600,-96.66367498570962000)
20-00235202
Service Request Number: 20-00235202 • Address: 8201 E R L THORNTON FWY WB, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00235202
Address
8201 E R L THORNTON FWY WB, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Overall Service Request Due Date
2020-04-05T23:59:00.000
Status
Closed
Created Date
2020-03-06T16:19:45.000
Update Date
2020-05-14T12:43:30.000
Closed Date
2020-03-06T16:19:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnP9tAAF
Lat Location
(32.79414023254932000,-96.69986148780860000)
20-00264635
Service Request Number: 20-00264635 • Address: 9919 KITTYHAWK LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00264635
Address
9919 KITTYHAWK LN, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T18:39:57.000
Update Date
2020-03-17T17:33:23.000
Closed Date
2020-03-14T18:39:57.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59TSAAZ
Lat Location
(32.72644648247434400,-96.65175430606940000)
20-00275438
Service Request Number: 20-00275438 • Address: 903 BUCKALEW ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00275438
Address
903 BUCKALEW ST, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:54:44.000
Update Date
2020-03-17T16:54:52.000
Closed Date
2020-03-17T16:54:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5TyuAAF
Lat Location
(32.73762985631615000,-96.83891826698779000)
20-00275350
Service Request Number: 20-00275350 • Address: 8787 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00275350
Address
8787 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T16:41:13.000
Update Date
2020-03-17T16:50:47.000
Closed Date
2020-03-17T16:41:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5TqRAAV
Lat Location
(32.64199107555707000,-96.77939460657105000)
20-00615193
Service Request Number: 20-00615193 • Address: 2929 ST DAVID DR, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00615193
Address
2929 ST DAVID DR, DALLAS, TX, 75233
City Council District
3
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:32:47.000
Update Date
2020-06-15T09:49:10.000
Closed Date
2020-06-15T08:32:47.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwwoaAAB
Lat Location
(32.71205324053012000,-96.87051685998114000)
20-00269614
Service Request Number: 20-00269614 • Address: 10611 CONTROL PL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00269614
Address
10611 CONTROL PL, DALLAS, TX, 75238
City Council District
10
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T15:18:59.000
Update Date
2020-03-17T17:03:43.000
Closed Date
2020-03-16T15:18:59.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5JB4AAN
Lat Location
(32.89826725553134400,-96.70263576484226000)
20-00274319
Service Request Number: 20-00274319 • Address: 1139 FERNDALE AVE, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00274319
Address
1139 FERNDALE AVE, DALLAS, TX, 75224
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:41:21.000
Update Date
2020-03-17T16:50:25.000
Closed Date
2020-03-17T14:41:21.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SDdAAN
Lat Location
(32.72623627119245000,-96.84081017447377000)
20-00274668
Service Request Number: 20-00274668 • Address: STRONG ST & WINSTON ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00274668
Address
STRONG ST & WINSTON ST, DALLAS, TX, 75208
City Council District
1
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:20:57.000
Update Date
2020-03-17T17:39:50.000
Closed Date
2020-03-17T15:20:57.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5SmJAAV
Lat Location
(32.75154773812246000,-96.83650953030387000)
20-00268435
Service Request Number: 20-00268435 • Address: 2610 ALLEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00268435
Address
2610 ALLEN ST, DALLAS, TX, 75204
City Council District
14
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T13:07:06.000
Update Date
2020-03-17T17:25:30.000
Closed Date
2020-03-16T13:07:06.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5HBRAA3
Lat Location
(32.79867067808629000,-96.79954895790397000)
20-00133206
Service Request Number: 20-00133206 • Address: 4161 WILLOW GROVE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00133206
Address
4161 WILLOW GROVE RD, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed
Created Date
2020-02-08T09:18:49.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-08T09:18:49.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5flnAAB
Lat Location
(32.87798190814247000,-96.84021389405060000)
19-01368048
Service Request Number: 19-01368048 • Address: 5628 RICHARD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
19-01368048
Address
5628 RICHARD AVE, DALLAS, TX, 75206
City Council District
14
Department
Code Compliance
Service Request Type
Single Family Rental Inspection - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-04-19T23:59:00.000
Status
In Progress
Created Date
2019-11-25T13:35:05.000
Update Date
2020-03-17T16:48:03.000
Closed Date
2019-11-25T13:35:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000OdHyEAAV
Lat Location
(32.81909046162455500,-96.77166448396477000)
20-00274087
Service Request Number: 20-00274087 • Address: 6150 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00274087
Address
6150 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T14:13:25.000
Update Date
2020-03-17T17:39:29.000
Closed Date
2020-03-17T14:13:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Ro9AAF
Lat Location
(32.83642046686221500,-96.75938119875040000)
19-01256171
Service Request Number: 19-01256171 • Address: S LAMAR ST & SOUTH BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01256171
Address
S LAMAR ST & SOUTH BLVD, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Flooding - Emergency - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-10-27T23:59:00.000
Status
Closed (Transferred)
Created Date
2019-10-24T17:50:40.000
Update Date
2020-07-12T01:07:31.000
Closed Date
2019-10-24T17:50:40.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000NruvNAAR
Lat Location
(32.75904292036908000,-96.78224630078094000)
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