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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00258801
Service Request Number: 20-00258801 • Address: 5808 REGATTA CIR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00258801
Address
5808 REGATTA CIR, DALLAS, TX, 75232
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T16:43:40.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-03-12T16:43:40.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4xpeAAB
Lat Location
(32.67657594707315400,-96.84423558346974000)
20-00344620
Service Request Number: 20-00344620 • Address: 10244 RED MAPLE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00344620
Address
10244 RED MAPLE DR, DALLAS, TX, 75249
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-04T19:25:49.000
Update Date
2020-04-14T09:44:51.000
Closed Date
2020-04-04T19:25:49.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF13OAAT
Lat Location
(32.62270320167877500,-96.94828096885931000)
20-00264767
Service Request Number: 20-00264767 • Address: 6452 LONTOS DR, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00264767
Address
6452 LONTOS DR, DALLAS, TX, 75214
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-14T22:22:20.000
Update Date
2020-03-17T16:58:46.000
Closed Date
2020-03-14T22:22:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59jBAAR
Lat Location
(32.85433498500289000,-96.74939893012039000)
20-00379642
Service Request Number: 20-00379642 • Address: 3815 SINGLETON BLVD, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00379642
Address
3815 SINGLETON BLVD, DALLAS, TX, 75212
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:30:59.000
Update Date
2020-04-14T10:31:55.000
Closed Date
2020-04-14T10:30:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2M4AAL
Lat Location
(32.77902488665068000,-96.88338985475370000)
20-00271755
Service Request Number: 20-00271755 • Address: 7515 MIDBURY DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00271755
Address
7515 MIDBURY DR, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T09:20:02.000
Update Date
2020-03-17T16:42:00.000
Closed Date
2020-03-17T09:20:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5NjjAAF
Lat Location
(32.90188537859368000,-96.77784711715867000)
20-00220133
Service Request Number: 20-00220133 • Address: 10404 CASTLEROCK DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00220133
Address
10404 CASTLEROCK DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-03T13:49:13.000
Update Date
2020-05-14T12:50:53.000
Closed Date
2020-03-03T13:49:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnqLhAAJ
Lat Location
(32.74075725861789000,-96.64550661332160000)
20-00624510
Service Request Number: 20-00624510 • Address: 2418 MACON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00624510
Address
2418 MACON ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-16T22:01:43.000
Update Date
2020-09-09T13:49:17.000
Closed Date
2020-06-16T22:01:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxJjjAAF
Lat Location
(32.74934998407441000,-96.75485784935029000)
20-00449609
Service Request Number: 20-00449609 • Address: 1710 PLEASANT DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00449609
Address
1710 PLEASANT DR, DALLAS, TX, 75217
City Council District
5
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-08T23:59:00.000
Status
Closed
Created Date
2020-05-01T01:33:55.000
Update Date
2020-07-12T01:08:15.000
Closed Date
2020-05-01T01:33:55.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAPcGAAX
Lat Location
(32.74099343422505400,-96.67851228598036000)
20-00365762
Service Request Number: 20-00365762 • Address: 1319 CLEARDALE DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00365762
Address
1319 CLEARDALE DR, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T18:38:27.000
Update Date
2020-04-14T10:35:32.000
Closed Date
2020-04-09T18:38:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFddpAAD
Lat Location
(32.65029765497859400,-96.84437515323938000)
20-00227974
Service Request Number: 20-00227974 • Address: 4219 MCKINNEY AVE, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00227974
Address
4219 MCKINNEY AVE, DALLAS, TX, 75205
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-12T23:59:00.000
Status
Closed
Created Date
2020-03-05T11:25:14.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-03-05T11:25:14.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000SoBwrAAF
Lat Location
(32.81652322974685000,-96.79089823921787000)
20-00496674
Service Request Number: 20-00496674 • Address: 3258 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00496674
Address
3258 S POLK ST, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:39:01.000
Update Date
2020-05-14T13:26:50.000
Closed Date
2020-05-13T13:39:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMPtAAP
Lat Location
(32.70626251434159000,-96.83996811147333000)
19-01476200
Service Request Number: 19-01476200 • Address: LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
19-01476200
Address
LINFIELD RD & E ILLINOIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2019-12-29T00:59:00.000
Status
Closed
Created Date
2019-12-27T18:51:05.000
Update Date
2020-07-12T01:08:48.000
Closed Date
2019-12-27T18:51:05.000
Outcome
Work Could not be Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Pz8QYAAZ
Lat Location
(32.71349598380215400,-96.75893970839930000)
20-00102541
Service Request Number: 20-00102541 • Address: 8266 CLEARSPRINGS RD, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00102541
Address
8266 CLEARSPRINGS RD, DALLAS, TX, 75240
City Council District
11
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-05T00:59:00.000
Status
Closed
Created Date
2020-01-30T15:23:24.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-01-30T15:23:24.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000R4UEBAA3
Lat Location
(32.93517142455009000,-96.76212899224518000)
20-00082491
Service Request Number: 20-00082491 • Address: 2806 HEDGEROW DR, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00082491
Address
2806 HEDGEROW DR, DALLAS, TX, 75235
City Council District
2
Department
Sustainable Development and Construction
Service Request Type
Building Permits Violation - SDC
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-07T00:59:00.000
Status
Closed
Created Date
2020-01-24T19:06:39.000
Update Date
2020-07-12T01:08:01.000
Closed Date
2020-01-24T19:06:39.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R3iawAAB
Lat Location
(32.82161994724903000,-96.83125504180259000)
20-00345591
Service Request Number: 20-00345591 • Address: 2522 HAWTHORNE AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00345591
Address
2522 HAWTHORNE AVE, DALLAS, TX, 75219
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-04-05T16:24:05.000
Update Date
2020-04-14T10:10:10.000
Closed Date
2020-04-05T16:24:05.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TF2llAAD
Lat Location
(32.81276585820937400,-96.82364786057010000)
20-00639036
Service Request Number: 20-00639036 • Address: 3701 TURTLE CREEK BLVD, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00639036
Address
3701 TURTLE CREEK BLVD, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-07-21T23:59:00.000
Status
Closed
Created Date
2020-06-21T00:53:15.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-06-21T00:53:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxuaRAAR
Lat Location
(32.81229720035804600,-96.80150033390231000)
20-00614738
Service Request Number: 20-00614738 • Address: 5918 CHIPPING WAY, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00614738
Address
5918 CHIPPING WAY, DALLAS, TX, 75252
City Council District
12
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-14T20:05:35.000
Update Date
2020-06-15T10:21:08.000
Closed Date
2020-06-14T20:05:35.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwuajAAB
Lat Location
(32.98700892061276600,-96.80656673587117000)
19-01177606
Service Request Number: 19-01177606 • Address: 4237 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
19-01177606
Address
4237 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Water Conservation Violation - CCS
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2019-10-17T23:59:00.000
Status
Closed
Created Date
2019-10-03T10:56:13.000
Update Date
2020-07-12T01:06:53.000
Closed Date
2019-10-03T10:56:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N3xbpAAB
Lat Location
(32.71412732723799600,-96.88899846899258000)
20-00379358
Service Request Number: 20-00379358 • Address: 4313 CEDAR SPRINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00379358
Address
4313 CEDAR SPRINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-13T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T17:24:58.000
Update Date
2020-04-14T09:58:05.000
Closed Date
2020-04-13T17:24:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1mfAAD
Lat Location
(32.81423013867189600,-96.81537459222466000)
20-00439689
Service Request Number: 20-00439689 • Address: 6554 GREENWICH LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00439689
Address
6554 GREENWICH LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T19:00:51.000
Update Date
2020-04-29T15:51:01.000
Closed Date
2020-04-28T19:00:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDLvsAAH
Lat Location
(32.91156945801988000,-96.79337174636460000)
20-00325564
Service Request Number: 20-00325564 • Address: 3835 SONORA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00325564
Address
3835 SONORA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-31T10:01:33.000
Update Date
2020-04-29T16:22:46.000
Closed Date
2020-03-31T10:01:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TEQrOAAX
Lat Location
(32.70301451427008000,-96.79588340682068000)
20-00490008
Service Request Number: 20-00490008 • Address: 7424 MEADOW OAKS DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00490008
Address
7424 MEADOW OAKS DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T10:12:27.000
Update Date
2020-05-14T13:03:48.000
Closed Date
2020-05-12T10:12:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC77CAAT
Lat Location
(32.88767967086220000,-96.77791261757503000)
20-00005058
Service Request Number: 20-00005058 • Address: 10633 ALEDO DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00005058
Address
10633 ALEDO DR, DALLAS, TX, 75228
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-02T18:19:44.000
Update Date
2020-04-29T15:40:43.000
Closed Date
2020-01-02T18:19:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Pzg0UAAR
Lat Location
(32.84026885197442000,-96.68362304363986000)
20-00444152
Service Request Number: 20-00444152 • Address: 229 DEEPWOOD ST, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00444152
Address
229 DEEPWOOD ST, DALLAS, TX, 75217
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-23T13:35:18.000
Update Date
2020-04-29T16:12:49.000
Closed Date
2020-04-23T13:35:18.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDUaUAAX
Lat Location
(32.71043071411081400,-96.70215450752903000)
20-00200343
Service Request Number: 20-00200343 • Address: 920 HOKE SMITH DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00200343
Address
920 HOKE SMITH DR, DALLAS, TX, 75224
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-26T17:29:50.000
Update Date
2020-04-29T16:17:57.000
Closed Date
2020-02-26T17:29:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rm8pSAAR
Lat Location
(32.70861804675792000,-96.83715654894745000)
20-00443846
Service Request Number: 20-00443846 • Address: 3702 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00443846
Address
3702 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T15:33:27.000
Update Date
2020-04-29T15:46:19.000
Closed Date
2020-04-29T15:33:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDU6tAAH
Lat Location
(32.70385325607898600,-96.79871272327806000)
20-00128366
Service Request Number: 20-00128366 • Address: 4316 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00128366
Address
4316 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-07T00:12:53.000
Update Date
2020-04-29T16:15:56.000
Closed Date
2020-02-07T00:12:53.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5UhQAAV
Lat Location
(32.83875756415188000,-96.73768098136310000)
19-01182291
Service Request Number: 19-01182291 • Address: 837 HAVENDON CIR, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
19-01182291
Address
837 HAVENDON CIR, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Obstruction Alley/Sidewalk/Street - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2019-12-07T00:59:00.000
Status
Closed
Created Date
2019-10-04T10:52:42.000
Update Date
2020-07-12T01:07:52.000
Closed Date
2019-10-04T10:52:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N4HxrAAF
Lat Location
(32.73701130332939000,-96.81968424224232000)
20-00693016
Service Request Number: 20-00693016 • Address: 2907 EAGLE DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00693016
Address
2907 EAGLE DR, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-08-05T23:59:00.000
Status
Closed
Created Date
2020-07-06T10:41:08.000
Update Date
2020-07-12T01:06:58.000
Closed Date
2020-07-06T10:41:08.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwzofAAB
Lat Location
(32.71560581202480500,-96.78005833535107000)
20-00379948
Service Request Number: 20-00379948 • Address: 11930 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379948
Address
11930 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:07:29.000
Update Date
2020-04-14T11:09:22.000
Closed Date
2020-04-14T11:07:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2rgAAD
Lat Location
(32.91172851421306000,-96.80364834040492000)
19-01193222
Service Request Number: 19-01193222 • Address: 3916 LOST CREEK DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01193222
Address
3916 LOST CREEK DR, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-15T23:59:00.000
Status
Closed
Created Date
2019-10-08T09:10:09.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-10-08T09:10:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N52L1AAJ
Lat Location
(32.69658286612888500,-96.84565399499640000)
20-00375529
Service Request Number: 20-00375529 • Address: 6505 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00375529
Address
6505 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T12:36:33.000
Update Date
2020-04-14T10:45:33.000
Closed Date
2020-04-13T12:36:33.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFuYcAAL
Lat Location
(32.86280223270882000,-96.74458409876800000)
20-00487306
Service Request Number: 20-00487306 • Address: 8638 LABRON AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00487306
Address
8638 LABRON AVE, DALLAS, TX, 75209
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T15:01:53.000
Update Date
2020-05-14T13:17:43.000
Closed Date
2020-05-11T15:01:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC0mJAAT
Lat Location
(32.85665522381919000,-96.84093764722229000)
20-00249659
Service Request Number: 20-00249659 • Address: 14144 GREENHAW LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00249659
Address
14144 GREENHAW LN, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-11T07:16:39.000
Update Date
2020-03-17T17:45:02.000
Closed Date
2020-03-11T07:16:39.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4fxSAAR
Lat Location
(32.67798069540826600,-96.58786771444320000)
20-00163679
Service Request Number: 20-00163679 • Address: 4911 HAVERWOOD LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00163679
Address
4911 HAVERWOOD LN, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-02-17T16:19:41.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-02-17T16:19:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkffwAAB
Lat Location
(33.00679492727594000,-96.82175031949410000)
20-00348853
Service Request Number: 20-00348853 • Address: 6180 J J LEMMON RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00348853
Address
6180 J J LEMMON RD, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-06T13:46:26.000
Update Date
2020-04-14T11:36:28.000
Closed Date
2020-04-06T13:46:26.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF9SUAA1
Lat Location
(32.67317093757698400,-96.74683192100908000)
20-00108700
Service Request Number: 20-00108700 • Address: 2933 W COMMERCE ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00108700
Address
2933 W COMMERCE ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Resident Only Parking Permit - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-08T00:59:00.000
Status
Closed
Created Date
2020-01-31T20:20:32.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-01-31T20:20:32.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R4hv8AAB
Lat Location
(32.77548953775491000,-96.87044089828443000)
20-00615762
Service Request Number: 20-00615762 • Address: 3524 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00615762
Address
3524 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-24T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:43:26.000
Update Date
2020-06-15T09:47:03.000
Closed Date
2020-06-15T09:43:26.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwy2ZAAR
Lat Location
(32.66425598901550000,-96.76318061016266000)
20-00696127
Service Request Number: 20-00696127 • Address: 2909 RIO VERDE WAY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00696127
Address
2909 RIO VERDE WAY, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Lid Cover Broken - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-20T23:59:00.000
Status
Closed
Created Date
2020-07-06T16:25:46.000
Update Date
2020-07-12T01:09:14.000
Closed Date
2020-07-06T16:25:46.000
Outcome
Work Not Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000Wx83sAAB
Lat Location
(32.85067745385989500,-96.66525063524709000)
19-01417762
Service Request Number: 19-01417762 • Address: 8241 MISCANTHUS CT, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
19-01417762
Address
8241 MISCANTHUS CT, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-18T00:59:00.000
Status
Closed
Created Date
2019-12-10T14:08:57.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2019-12-10T14:08:57.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Of1NfAAJ
Lat Location
(32.98976667800497000,-96.75975912809459000)
20-00638930
Service Request Number: 20-00638930 • Address: 2700 STATE ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00638930
Address
2700 STATE ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-20T21:20:56.000
Update Date
2020-06-21T14:07:29.000
Closed Date
2020-06-20T21:20:56.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxuO2AAJ
Lat Location
(32.79589906902917000,-96.79961697538508000)
20-00380063
Service Request Number: 20-00380063 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380063
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:18:15.000
Update Date
2020-04-14T11:21:51.000
Closed Date
2020-04-14T11:18:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2wmAAD
Lat Location
(32.89545811861978600,-96.90326293901965000)
20-00587781
Service Request Number: 20-00587781 • Address: 7546 BUFORD DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00587781
Address
7546 BUFORD DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed
Created Date
2020-06-06T09:48:49.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-06T09:48:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvqKaAAJ
Lat Location
(32.65694356333159500,-96.81234639545050000)
20-00359469
Service Request Number: 20-00359469 • Address: 7200 HAZEL RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00359469
Address
7200 HAZEL RD, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-08T14:06:53.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-04-08T14:06:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFSeTAAX
Lat Location
(32.73048718891088000,-96.69827723897770000)
20-00525753
Service Request Number: 20-00525753 • Address: 2616 EL CAMINO LN, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00525753
Address
2616 EL CAMINO LN, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-27T23:59:00.000
Status
Closed
Created Date
2020-05-20T13:35:38.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-05-20T13:35:38.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDPmcAAH
Lat Location
(32.77578800280454600,-96.84319809086557000)
20-00681624
Service Request Number: 20-00681624 • Address: EL PENSADOR DR & SPRING CREEK RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00681624
Address
EL PENSADOR DR & SPRING CREEK RD, DALLAS, TX, 75248
City Council District
12
Department
Public Works
Service Request Type
Utility Cut/Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-01T17:45:16.000
Update Date
2020-07-12T01:09:19.000
Closed Date
2020-07-01T17:45:16.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WwPllAAF
Lat Location
(32.96525880725474000,-96.77281648034389000)
20-00378565
Service Request Number: 20-00378565 • Address: 2006 S EWING AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00378565
Address
2006 S EWING AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T07:26:17.000
Update Date
2020-04-14T10:50:31.000
Closed Date
2020-04-14T07:26:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG08pAAD
Lat Location
(32.72369844280181000,-96.81077445435868000)
20-00379781
Service Request Number: 20-00379781 • Address: 3312 S ST AUGUSTINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00379781
Address
3312 S ST AUGUSTINE RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:45:35.000
Update Date
2020-04-14T11:23:58.000
Closed Date
2020-04-14T10:45:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2aGAAT
Lat Location
(32.66017150175917000,-96.66204896280139000)
20-00366614
Service Request Number: 20-00366614 • Address: 5010 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00366614
Address
5010 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:25:42.000
Update Date
2020-04-14T11:14:42.000
Closed Date
2020-04-10T09:25:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfcSAAT
Lat Location
(32.80160756457921000,-96.76748495103510000)
20-00616417
Service Request Number: 20-00616417 • Address: 10704 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00616417
Address
10704 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-15T11:05:47.000
Update Date
2020-06-15T11:12:36.000
Closed Date
2020-06-15T11:05:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwzHMAAZ
Lat Location
(32.84430871095434000,-96.68907264230751000)
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