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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00273386
Service Request Number: 20-00273386 • Address: 6400 S POLK ST, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00273386
Address
6400 S POLK ST, DALLAS, TX, 75232
City Council District
3
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:41:14.000
Update Date
2020-03-17T12:46:08.000
Closed Date
2020-03-17T12:41:14.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5QbdAAF
Lat Location
(32.67040015276999000,-96.83988487401524000)
20-00209784
Service Request Number: 20-00209784 • Address: 663 HELENA AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00209784
Address
663 HELENA AVE, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-28T17:10:44.000
Update Date
2020-03-17T12:34:33.000
Closed Date
2020-02-28T17:10:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmVIzAAN
Lat Location
(32.72360956148272500,-96.71552209443878000)
20-00399207
Service Request Number: 20-00399207 • Address: 9130 WOODSHORE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00399207
Address
9130 WOODSHORE DR, DALLAS, TX, 75243
City Council District
10
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-04-18T14:50:34.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-04-18T14:50:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGa5aAAD
Lat Location
(32.90152994068202000,-96.75449251596010000)
20-00614569
Service Request Number: 20-00614569 • Address: 3211 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00614569
Address
3211 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-14T16:58:41.000
Update Date
2020-06-15T10:16:15.000
Closed Date
2020-06-14T16:58:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwuBzAAJ
Lat Location
(32.72547264516839000,-96.87319626991610000)
20-00080059
Service Request Number: 20-00080059 • Address: 4227 BOWSER AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00080059
Address
4227 BOWSER AVE, DALLAS, TX, 75219
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-01-30T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-21T12:17:46.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-01-21T12:17:46.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R3dgVAAR
Lat Location
(32.81711606079705000,-96.81000578091850000)
20-00412091
Service Request Number: 20-00412091 • Address: 6439 KENWOOD AVE, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00412091
Address
6439 KENWOOD AVE, DALLAS, TX, 75214
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-05-22T23:59:00.000
Status
Closed
Created Date
2020-04-22T07:56:38.000
Update Date
2020-07-12T01:07:02.000
Closed Date
2020-04-22T07:56:38.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGnkzAAD
Lat Location
(32.83289968609389600,-96.75179797145077000)
20-00379040
Service Request Number: 20-00379040 • Address: 6009 ROYAL CREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379040
Address
6009 ROYAL CREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-13T18:06:04.000
Update Date
2020-04-14T09:19:35.000
Closed Date
2020-04-13T18:06:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG11zAAD
Lat Location
(32.89970238525867000,-96.80364258884340000)
20-00142821
Service Request Number: 20-00142821 • Address: 12811 C F HAWN FWY WB, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00142821
Address
12811 C F HAWN FWY WB, DALLAS, TX, 75253
City Council District
8
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-11T12:56:29.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-02-11T12:56:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000RjtoWAAR
Lat Location
(32.67988110334685000,-96.60976714035067000)
20-00378841
Service Request Number: 20-00378841 • Address: 4506 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378841
Address
4506 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:46:55.000
Update Date
2020-04-14T08:49:46.000
Closed Date
2020-04-14T08:46:55.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0iUAAT
Lat Location
(32.79168705382816000,-96.76747318661809000)
20-00366165
Service Request Number: 20-00366165 • Address: 7216 S LANCASTER RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00366165
Address
7216 S LANCASTER RD, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T06:53:31.000
Update Date
2020-04-14T09:06:44.000
Closed Date
2020-04-10T06:53:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFedRAAT
Lat Location
(32.66089797360119000,-96.78359971720020000)
20-00489849
Service Request Number: 20-00489849 • Address: 406 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00489849
Address
406 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:53:11.000
Update Date
2020-05-14T12:21:46.000
Closed Date
2020-05-12T09:53:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC6u7AAD
Lat Location
(32.74156719398004000,-96.86966041881271000)
20-00029100
Service Request Number: 20-00029100 • Address: 602 PARKVIEW AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00029100
Address
602 PARKVIEW AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-09T22:18:44.000
Update Date
2020-03-17T12:55:06.000
Closed Date
2020-01-09T22:18:44.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q0Z13AAF
Lat Location
(32.79945629079699000,-96.75055231029317000)
20-00270760
Service Request Number: 20-00270760 • Address: BOOKHOUT ST & CEDAR SPRINGS RD, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00270760
Address
BOOKHOUT ST & CEDAR SPRINGS RD, DALLAS, TX, 75201
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-16T18:46:25.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-03-16T18:46:25.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5L2OAAV
Lat Location
(32.79521055753749400,-96.80530443453303000)
20-00273338
Service Request Number: 20-00273338 • Address: 2600 KILBURN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273338
Address
2600 KILBURN AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:35:44.000
Update Date
2020-03-17T12:39:07.000
Closed Date
2020-03-17T12:35:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5QW9AAN
Lat Location
(32.69820854944033000,-96.78098610878648000)
20-00268047
Service Request Number: 20-00268047 • Address: 7700 EL PASTEL DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00268047
Address
7700 EL PASTEL DR, DALLAS, TX, 75248
City Council District
12
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-16T12:19:11.000
Update Date
2020-03-17T13:22:18.000
Closed Date
2020-03-16T12:19:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5GTQAA3
Lat Location
(32.96776583654726000,-96.77597257148577000)
20-00776205
Service Request Number: 20-00776205 • Address: 1400 ROBERT B CULLUM BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00776205
Address
1400 ROBERT B CULLUM BLVD, DALLAS, TX, 75210
City Council District
7
Department
Public Works
Service Request Type
Street Spillage/Debris in Right of Way - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:47:18.000
Update Date
2020-07-28T18:16:21.000
Closed Date
2020-07-28T15:47:18.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeLUtAAN
Lat Location
(32.77612225841687000,-96.76308644974016000)
20-00273574
Service Request Number: 20-00273574 • Address: 11808 LIPPITT AVE, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00273574
Address
11808 LIPPITT AVE, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Cost Plus - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-07T19:25:55.000
Update Date
2020-03-17T13:08:39.000
Closed Date
2020-03-07T19:25:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QkIAAV
Lat Location
(32.85820423746818600,-96.67675222255441000)
20-00202059
Service Request Number: 20-00202059 • Address: 3723 N VERSAILLES AVE, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00202059
Address
3723 N VERSAILLES AVE, DALLAS, TX, 75209
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-27T10:36:06.000
Update Date
2020-03-17T12:32:35.000
Closed Date
2020-02-27T10:36:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RmDnpAAF
Lat Location
(32.83002895298472000,-96.82238631949849000)
20-00273552
Service Request Number: 20-00273552 • Address: 3227 SPURLOCK ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00273552
Address
3227 SPURLOCK ST, DALLAS, TX, 75223
City Council District
2
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:05:43.000
Update Date
2020-03-17T13:05:50.000
Closed Date
2020-03-17T13:05:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QukAAF
Lat Location
(32.78554784372016000,-96.74024220812511000)
20-00769518
Service Request Number: 20-00769518 • Address: 2202 CUSTER DR, DALLAS • City Council District: 4
Service Request Number
20-00769518
Address
2202 CUSTER DR, DALLAS
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-27T09:57:05.000
Update Date
2020-09-09T13:43:27.000
Closed Date
2020-07-27T09:57:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Xdu9IAAR
Lat Location
(32.70054328395221000,-96.78794723389107000)
20-00368503
Service Request Number: 20-00368503 • Address: 4230 CARPENTER AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00368503
Address
4230 CARPENTER AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T13:57:10.000
Update Date
2020-04-14T09:39:09.000
Closed Date
2020-04-10T13:57:10.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFigwAAD
Lat Location
(32.76960568639901000,-96.74309280217547000)
20-00615832
Service Request Number: 20-00615832 • Address: 7944 VALENTINE CT, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00615832
Address
7944 VALENTINE CT, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-06-15T09:52:31.000
Update Date
2020-06-15T09:52:39.000
Closed Date
2020-06-15T09:52:31.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwyCeAAJ
Lat Location
(32.74105540051219000,-96.68567258929119000)
20-00273399
Service Request Number: 20-00273399 • Address: 1602 GARZA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00273399
Address
1602 GARZA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-17T12:43:05.000
Update Date
2020-03-17T12:46:30.000
Closed Date
2020-03-17T12:43:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5Qd0AAF
Lat Location
(32.69925003645093400,-96.80263108886078000)
20-00163919
Service Request Number: 20-00163919 • Address: 827 S WILLOMET AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00163919
Address
827 S WILLOMET AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-17T17:19:49.000
Update Date
2020-03-17T13:12:41.000
Closed Date
2020-02-17T17:19:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Rkg6xAAB
Lat Location
(32.73782820856090600,-96.84059890402169000)
20-00221892
Service Request Number: 20-00221892 • Address: 1722 N MARKET ST, DALLAS, TX, 75202 • City Council District: 14
Service Request Number
20-00221892
Address
1722 N MARKET ST, DALLAS, TX, 75202
City Council District
14
Department
Code Compliance
Service Request Type
Restaurant/Food Complaint - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-05-05T23:59:00.000
Status
Closed
Created Date
2020-03-03T18:27:40.000
Update Date
2020-03-17T13:17:16.000
Closed Date
2020-03-03T18:27:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnuGCAAZ
Lat Location
(32.78170204757360000,-96.80673251141724000)
19-01307923
Service Request Number: 19-01307923 • Address: PARK LN & LAKEMONT DR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01307923
Address
PARK LN & LAKEMONT DR, DALLAS, TX, 75220
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - New - TRN
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-02-01T00:59:00.000
Status
Closed
Created Date
2019-11-08T13:21:33.000
Update Date
2020-03-17T13:35:01.000
Closed Date
2019-11-08T13:21:33.000
Outcome
Work Order Issued
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000Nid5wAAB
Lat Location
(32.87532680528266000,-96.84272518824010000)
20-00895892
Service Request Number: 20-00895892 • Address: 6557 TRAMMEL DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00895892
Address
6557 TRAMMEL DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-15T23:59:00.000
Status
Closed
Created Date
2020-09-03T11:36:53.000
Update Date
2020-09-09T13:34:04.000
Closed Date
2020-09-03T11:36:53.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkYnMAAV
Lat Location
(32.84563206429800000,-96.74789028132231000)
20-00368228
Service Request Number: 20-00368228 • Address: 3709 SAM RAYBURN TRL, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00368228
Address
3709 SAM RAYBURN TRL, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:18:17.000
Update Date
2020-04-14T09:32:27.000
Closed Date
2020-04-10T13:18:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFiGjAAL
Lat Location
(33.00231197040459000,-96.85063010500538000)
20-00378391
Service Request Number: 20-00378391 • Address: 5900 HOLLIS AVE, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00378391
Address
5900 HOLLIS AVE, DALLAS, TX, 75227
City Council District
7
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-13T21:09:32.000
Update Date
2020-04-14T08:50:26.000
Closed Date
2020-04-13T21:09:32.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFzPzAAL
Lat Location
(32.76816063760734500,-96.72144676762774000)
20-00494114
Service Request Number: 20-00494114 • Address: 6934 LEAMEADOW DR, DALLAS, TX, 75248 • City Council District: 11
Service Request Number
20-00494114
Address
6934 LEAMEADOW DR, DALLAS, TX, 75248
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:19:19.000
Update Date
2020-05-14T12:02:34.000
Closed Date
2020-05-13T08:19:19.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCH9WAAX
Lat Location
(32.95424636466777500,-96.78823199473460000)
20-00273466
Service Request Number: 20-00273466 • Address: 211 S WAVERLY DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00273466
Address
211 S WAVERLY DR, DALLAS, TX, 75208
City Council District
1
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T12:51:59.000
Update Date
2020-03-17T12:52:04.000
Closed Date
2020-03-17T12:51:59.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5QkBAAV
Lat Location
(32.74398254859340000,-96.84913694276150000)
20-00595399
Service Request Number: 20-00595399 • Address: 4106 DUTTON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00595399
Address
4106 DUTTON DR, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed
Created Date
2020-06-09T09:15:19.000
Update Date
2020-06-15T10:01:18.000
Closed Date
2020-06-09T09:15:19.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vw8j7AAB
Lat Location
(32.72538730166347400,-96.88701715209220000)
20-00258257
Service Request Number: 20-00258257 • Address: 5031 GREENCREST DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00258257
Address
5031 GREENCREST DR, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-23T23:59:00.000
Status
Closed
Created Date
2020-03-12T15:33:02.000
Update Date
2020-03-17T12:37:04.000
Closed Date
2020-03-12T15:33:02.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4wznAAB
Lat Location
(32.69612480195477000,-96.76383593703633000)
20-00608088
Service Request Number: 20-00608088 • Address: 7327 SPRING VALLEY RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00608088
Address
7327 SPRING VALLEY RD, DALLAS, TX, 75254
City Council District
11
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-06-11T22:06:39.000
Update Date
2020-06-15T09:48:44.000
Closed Date
2020-06-11T22:06:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VwfcBAAR
Lat Location
(32.94010182689921600,-96.77797853689880000)
20-00761567
Service Request Number: 20-00761567 • Address: 6054 HOWARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00761567
Address
6054 HOWARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-23T17:07:45.000
Update Date
2020-07-28T18:17:55.000
Closed Date
2020-07-23T17:07:45.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdKOvAAN
Lat Location
(32.77739324557225000,-96.71468103689632000)
20-00259647
Service Request Number: 20-00259647 • Address: 1848 MCMILLAN AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00259647
Address
1848 MCMILLAN AVE, DALLAS, TX, 75206
City Council District
2
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-03-13T08:16:14.000
Update Date
2020-03-17T12:38:05.000
Closed Date
2020-03-13T08:16:14.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T50PEAAZ
Lat Location
(32.81307169895637000,-96.77468442200201000)
20-00776177
Service Request Number: 20-00776177 • Address: 608 DELPHINIUM DR, DALLAS • City Council District: 5
Service Request Number
20-00776177
Address
608 DELPHINIUM DR, DALLAS
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:43:32.000
Update Date
2020-07-28T17:44:23.000
Closed Date
2020-07-28T15:43:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeLQ2AAN
Lat Location
(32.70364201694481000,-96.65295785855146000)
20-00605322
Service Request Number: 20-00605322 • Address: 4319 CANAL ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00605322
Address
4319 CANAL ST, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-11T11:13:46.000
Update Date
2020-06-15T09:58:39.000
Closed Date
2020-06-11T11:13:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwYYTAA3
Lat Location
(32.77412420813715000,-96.74573658414036000)
20-00615303
Service Request Number: 20-00615303 • Address: 729 E PENTAGON PKWY, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00615303
Address
729 E PENTAGON PKWY, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T08:48:49.000
Update Date
2020-06-15T10:28:38.000
Closed Date
2020-06-15T08:48:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000Vwx3BAAR
Lat Location
(32.68766709253423000,-96.81399074544562000)
20-00370836
Service Request Number: 20-00370836 • Address: 8028 MEAGAN WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00370836
Address
8028 MEAGAN WAY, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Bulk/Brush - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-21T23:59:00.000
Status
Closed
Created Date
2020-04-11T09:43:36.000
Update Date
2020-04-14T09:34:15.000
Closed Date
2020-04-11T09:43:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmWJAA1
Lat Location
(32.64904243113534000,-96.84526348541989000)
20-00443560
Service Request Number: 20-00443560 • Address: 9955 CHIRENO ST, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00443560
Address
9955 CHIRENO ST, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T15:02:20.000
Update Date
2020-06-15T09:59:08.000
Closed Date
2020-04-29T15:02:20.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000UDTbMAAX
Lat Location
(32.87913402871508000,-96.86063824049273000)
20-00615626
Service Request Number: 20-00615626 • Address: HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00615626
Address
HILLCREST RD & MCCALLUM BLVD, DALLAS, TX, 75252
City Council District
12
Department
Transportation
Service Request Type
Traffic Signal - Other Dispatch - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-19T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:27:22.000
Update Date
2020-06-15T09:52:17.000
Closed Date
2020-06-15T09:27:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwxkLAAR
Lat Location
(32.98801475436228000,-96.78398644902097000)
20-00365846
Service Request Number: 20-00365846 • Address: 12536 WINDFALL CIR, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00365846
Address
12536 WINDFALL CIR, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:23:49.000
Update Date
2020-04-14T09:17:06.000
Closed Date
2020-04-09T19:23:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdmSAAT
Lat Location
(32.67628953885605400,-96.62071739593873000)
20-00091786
Service Request Number: 20-00091786 • Address: 4535 REIGER AVE, DALLAS, TX, 75246 • City Council District: 2
Service Request Number
20-00091786
Address
4535 REIGER AVE, DALLAS, TX, 75246
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-22T10:00:28.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-22T10:00:28.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R44ytAAB
Lat Location
(32.79324598265717600,-96.76873261171694000)
20-00490705
Service Request Number: 20-00490705 • Address: 10926 SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00490705
Address
10926 SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:30:52.000
Update Date
2020-05-14T11:47:09.000
Closed Date
2020-05-12T11:30:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC8e6AAD
Lat Location
(32.84602006825539000,-96.66570913965133000)
20-00360154
Service Request Number: 20-00360154 • Address: GASTON PKWY & OLD GATE LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00360154
Address
GASTON PKWY & OLD GATE LN, DALLAS, TX, 75218
City Council District
9
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T14:58:29.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-04-07T14:58:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFTgfAAH
Lat Location
(32.82861983739929000,-96.70879579195949000)
20-00271225
Service Request Number: 20-00271225 • Address: 1600 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00271225
Address
1600 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T08:10:05.000
Update Date
2020-03-17T12:44:39.000
Closed Date
2020-03-17T08:10:05.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5MrmAAF
Lat Location
(32.84296332357697400,-96.68343840636705000)
20-00614007
Service Request Number: 20-00614007 • Address: 805 W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00614007
Address
805 W RED BIRD LN, DALLAS, TX, 75232
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-14T09:17:29.000
Update Date
2020-06-15T10:16:11.000
Closed Date
2020-06-14T09:17:29.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwtAvAAJ
Lat Location
(32.67298197510182000,-96.83614688235603000)
20-00494602
Service Request Number: 20-00494602 • Address: 410 S RAVINIA DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00494602
Address
410 S RAVINIA DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T09:39:09.000
Update Date
2020-05-14T12:24:00.000
Closed Date
2020-05-13T09:39:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCIGmAAP
Lat Location
(32.74152211263703000,-96.86966089263102000)
19-01373416
Service Request Number: 19-01373416 • Address: 3440 KINKAID CIR, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
19-01373416
Address
3440 KINKAID CIR, DALLAS, TX, 75220
City Council District
6
Department
Sanitation
Service Request Type
Storm Brush/Debris - SAN
Overall Service Request Due Date
2019-11-28T00:59:00.000
Status
Closed
Created Date
2019-11-26T14:45:28.000
Update Date
2020-07-12T01:07:59.000
Closed Date
2019-11-26T14:45:28.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OdTWqAAN
Lat Location
(32.87677326766892000,-96.86425805079680000)
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