311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00776524
Service Request Number: 20-00776524 • Address: N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00776524
Address
N CENTRAL EXPY SB & ROYAL LN, DALLAS, TX, 75243
City Council District
11
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-27T23:59:00.000
Status
Closed
Created Date
2020-07-28T16:29:07.000
Update Date
2020-07-28T19:09:53.000
Closed Date
2020-07-28T16:29:07.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeMCXAA3
Lat Location
(32.89874147422858000,-96.76921297911888000)
20-00501348
Service Request Number: 20-00501348 • Address: 235 CLIFF HEIGHTS CIR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00501348
Address
235 CLIFF HEIGHTS CIR, DALLAS, TX, 75241
City Council District
8
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:46:54.000
Update Date
2020-05-14T12:46:59.000
Closed Date
2020-05-14T12:46:54.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWy0AAH
Lat Location
(32.65459634251914000,-96.82018978152911000)
20-00374272
Service Request Number: 20-00374272 • Address: FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00374272
Address
FORT WORTH AVE & N WESTMORELAND RD, DALLAS, TX, 75211
City Council District
1
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:16:48.000
Update Date
2020-04-14T11:00:21.000
Closed Date
2020-04-13T10:16:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFsVqAAL
Lat Location
(32.75350056583042000,-96.87418457754006000)
20-00761134
Service Request Number: 20-00761134 • Address: 4932 REIGER AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00761134
Address
4932 REIGER AVE, DALLAS, TX, 75214
City Council District
14
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-22T23:59:00.000
Status
Closed
Created Date
2020-07-23T15:47:27.000
Update Date
2020-07-28T18:57:56.000
Closed Date
2020-07-23T15:47:27.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XdJ0FAAV
Lat Location
(32.79710778586567000,-96.76370011547513000)
20-00365872
Service Request Number: 20-00365872 • Address: 1624 THOMASWOOD LN, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00365872
Address
1624 THOMASWOOD LN, DALLAS, TX, 75253
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-09T19:35:44.000
Update Date
2020-04-14T11:24:42.000
Closed Date
2020-04-09T19:35:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFdl6AAD
Lat Location
(32.68374352821514600,-96.60187408773004000)
20-00493979
Service Request Number: 20-00493979 • Address: 301 S WINNETKA AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00493979
Address
301 S WINNETKA AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T07:20:36.000
Update Date
2020-05-14T13:25:39.000
Closed Date
2020-05-13T07:20:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCGgkAAH
Lat Location
(32.74337184676838000,-96.84175435627334000)
20-00380141
Service Request Number: 20-00380141 • Address: 4210 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380141
Address
4210 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:26:39.000
Update Date
2020-04-14T11:28:24.000
Closed Date
2020-04-14T11:26:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3AJAA1
Lat Location
(32.66186830031202000,-96.88809428076665000)
20-00379609
Service Request Number: 20-00379609 • Address: 8301 N CENTRAL EXPY SB, DALLAS, TX, 75225 • City Council District: 14
Service Request Number
20-00379609
Address
8301 N CENTRAL EXPY SB, DALLAS, TX, 75225
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:26:46.000
Update Date
2020-04-14T11:01:28.000
Closed Date
2020-04-14T10:26:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2IbAAL
Lat Location
(32.86334324650012000,-96.77043651319761000)
20-00303820
Service Request Number: 20-00303820 • Address: 11811 ABSTON LN, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00303820
Address
11811 ABSTON LN, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T09:54:56.000
Update Date
2020-06-15T11:01:55.000
Closed Date
2020-03-25T09:54:56.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDmOEAA1
Lat Location
(32.86258362550652000,-96.67666875582580000)
20-00379809
Service Request Number: 20-00379809 • Address: 4228 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00379809
Address
4228 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:50:30.000
Update Date
2020-04-14T11:14:04.000
Closed Date
2020-04-14T10:50:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2djAAD
Lat Location
(32.66186767903527500,-96.88831170509819000)
20-00496177
Service Request Number: 20-00496177 • Address: 1807 DENNISON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00496177
Address
1807 DENNISON ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:39:32.000
Update Date
2020-05-14T13:20:46.000
Closed Date
2020-05-13T12:39:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCLEuAAP
Lat Location
(32.78186205305300400,-96.84830781175097000)
20-00367935
Service Request Number: 20-00367935 • Address: 7203 LOST CANYON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00367935
Address
7203 LOST CANYON DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T12:34:01.000
Update Date
2020-04-14T10:43:41.000
Closed Date
2020-04-10T12:34:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFho1AAD
Lat Location
(32.64063731041848000,-96.94979224134656000)
20-00272422
Service Request Number: 20-00272422 • Address: 11333 N CENTRAL EXPY SB, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00272422
Address
11333 N CENTRAL EXPY SB, DALLAS, TX, 75243
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T10:41:57.000
Status
Closed
Created Date
2020-03-17T10:41:51.000
Update Date
2020-03-17T18:54:28.000
Closed Date
2020-03-17T10:41:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5OvCAAV
Lat Location
(32.90229318233869500,-96.76920558857236000)
20-00379675
Service Request Number: 20-00379675 • Address: 10208 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379675
Address
10208 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:34:27.000
Update Date
2020-04-14T11:19:40.000
Closed Date
2020-04-14T10:34:27.000
Priority
Standard
Method Received Description
311-App
Unique Key
500t000000TG2OBAA1
Lat Location
(32.73396565031201000,-96.64815033676062000)
20-00501149
Service Request Number: 20-00501149 • Address: 4698 S COUNTS BLVD, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00501149
Address
4698 S COUNTS BLVD, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:21:17.000
Update Date
2020-05-14T13:00:36.000
Closed Date
2020-05-14T12:21:17.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWWkAAP
Lat Location
(32.74440973806667000,-96.90309196199748000)
20-00190037
Service Request Number: 20-00190037 • Address: 2227 JB JACKSON JR BLVD, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00190037
Address
2227 JB JACKSON JR BLVD, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-06T00:59:00.000
Status
Closed
Created Date
2020-02-24T16:16:16.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-02-24T16:16:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RljC9AAJ
Lat Location
(32.76867614339833000,-96.75655163933119000)
20-00379937
Service Request Number: 20-00379937 • Address: 2316 SUTTER ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379937
Address
2316 SUTTER ST, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:05:12.000
Update Date
2020-04-14T11:34:58.000
Closed Date
2020-04-14T11:05:12.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2qOAAT
Lat Location
(32.72153803148831500,-96.78588426620440000)
20-00379859
Service Request Number: 20-00379859 • Address: 11421 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379859
Address
11421 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:56:32.000
Update Date
2020-04-14T11:00:45.000
Closed Date
2020-04-14T10:56:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2itAAD
Lat Location
(32.89830661162556400,-96.88928067583085000)
20-00365288
Service Request Number: 20-00365288 • Address: 4734 MAIN PL, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00365288
Address
4734 MAIN PL, DALLAS, TX, 75226
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:14:56.000
Update Date
2020-04-14T11:13:49.000
Closed Date
2020-04-09T16:14:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFcp1AAD
Lat Location
(32.79323943228435000,-96.76468132445584000)
20-00487043
Service Request Number: 20-00487043 • Address: 4078 MEADOWDALE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00487043
Address
4078 MEADOWDALE LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T14:34:00.000
Update Date
2020-05-14T13:16:15.000
Closed Date
2020-05-11T14:34:00.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC06XAAT
Lat Location
(32.89009579389627000,-96.84226553028400000)
20-00275493
Service Request Number: 20-00275493 • Address: 5414 CEDAR SPRINGS RD, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
20-00275493
Address
5414 CEDAR SPRINGS RD, DALLAS, TX, 75235
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:02:11.000
Update Date
2020-03-17T19:04:56.000
Closed Date
2020-03-17T17:02:11.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5U2iAAF
Lat Location
(32.82308226475411000,-96.82761397605545000)
20-00892871
Service Request Number: 20-00892871 • Address: 17908 LOST VIEW RD, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00892871
Address
17908 LOST VIEW RD, DALLAS, TX, 75252
City Council District
12
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-09-02T14:32:27.000
Update Date
2020-09-09T14:06:48.000
Closed Date
2020-09-02T14:32:27.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000YkOCFAA3
Lat Location
(32.99715961552594000,-96.80971674090944000)
20-00180583
Service Request Number: 20-00180583 • Address: 3560 SYLVAN AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00180583
Address
3560 SYLVAN AVE, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Mobility Planning - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-09T23:59:00.000
Status
Closed
Created Date
2020-02-21T11:34:39.000
Update Date
2020-07-12T01:07:53.000
Closed Date
2020-02-21T11:34:39.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RlNQVAA3
Lat Location
(32.78801006847189000,-96.83531047967492000)
20-00363957
Service Request Number: 20-00363957 • Address: 1119 E 10TH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00363957
Address
1119 E 10TH ST, DALLAS, TX, 75203
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-09T13:37:31.000
Update Date
2020-04-14T10:49:49.000
Closed Date
2020-04-09T13:37:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFanDAAT
Lat Location
(32.74872087002077000,-96.80816393685275000)
20-00380033
Service Request Number: 20-00380033 • Address: 2503 LEMMON AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00380033
Address
2503 LEMMON AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:15:51.000
Update Date
2020-04-14T11:16:52.000
Closed Date
2020-04-14T11:15:51.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG309AAD
Lat Location
(32.80254082165918000,-96.79127840502056000)
20-00488374
Service Request Number: 20-00488374 • Address: 4917 TWIN POST RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00488374
Address
4917 TWIN POST RD, DALLAS, TX, 75244
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T17:00:22.000
Update Date
2020-05-14T13:10:57.000
Closed Date
2020-05-11T17:00:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC2ddAAD
Lat Location
(32.91925819973937500,-96.82237482899399000)
20-00143712
Service Request Number: 20-00143712 • Address: 4211 PRESCOTT AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00143712
Address
4211 PRESCOTT AVE, DALLAS, TX, 75219
City Council District
14
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-02-11T15:03:46.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-02-11T15:03:46.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RjvspAAB
Lat Location
(32.82174907777451000,-96.80408909868339000)
20-00380163
Service Request Number: 20-00380163 • Address: 2629 CHOICE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00380163
Address
2629 CHOICE ST, DALLAS, TX, 75215
City Council District
7
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:29:42.000
Update Date
2020-04-14T11:29:47.000
Closed Date
2020-04-14T11:29:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG3D3AAL
Lat Location
(32.73631817857132400,-96.75316859912992000)
20-00376457
Service Request Number: 20-00376457 • Address: 4914 THUNDER RD, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00376457
Address
4914 THUNDER RD, DALLAS, TX, 75244
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T14:23:27.000
Update Date
2020-04-14T10:47:33.000
Closed Date
2020-04-13T14:23:27.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFwAxAAL
Lat Location
(32.92484579409260000,-96.82465319892482000)
20-00380044
Service Request Number: 20-00380044 • Address: 1015 SUNBRIAR AVE, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00380044
Address
1015 SUNBRIAR AVE, DALLAS, TX, 75217
City Council District
5
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:16:45.000
Update Date
2020-04-14T11:16:50.000
Closed Date
2020-04-14T11:16:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG312AAD
Lat Location
(32.73035116180625000,-96.71398867206584000)
20-00275714
Service Request Number: 20-00275714 • Address: 2128 PRICHARD LN, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00275714
Address
2128 PRICHARD LN, DALLAS, TX, 75227
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:22:28.000
Update Date
2020-03-17T20:59:17.000
Closed Date
2020-03-17T18:22:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UUbAAN
Lat Location
(32.74945359325477000,-96.68656025012669000)
20-00275721
Service Request Number: 20-00275721 • Address: 4525 N HALL ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00275721
Address
4525 N HALL ST, DALLAS, TX, 75219
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:25:00.000
Update Date
2020-03-17T21:33:33.000
Closed Date
2020-03-17T18:25:00.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UVZAA3
Lat Location
(32.81765807198911000,-96.81593038405370000)
20-00667449
Service Request Number: 20-00667449 • Address: 7106 MEADOW RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00667449
Address
7106 MEADOW RD, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-06T23:59:00.000
Status
Closed
Created Date
2020-06-28T15:22:49.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-06-28T15:22:49.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvndXAAR
Lat Location
(32.88717827558849000,-96.78265984572924000)
20-00275767
Service Request Number: 20-00275767 • Address: 4226 ROSELAND AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00275767
Address
4226 ROSELAND AVE, DALLAS, TX, 75204
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T18:59:18.000
Status
Closed
Created Date
2020-03-17T18:59:13.000
Update Date
2020-03-17T21:09:43.000
Closed Date
2020-03-17T18:59:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5Uc6AAF
Lat Location
(32.80132652383268500,-96.78389998572761000)
20-00264638
Service Request Number: 20-00264638 • Address: 8580 ABRAMS RD, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00264638
Address
8580 ABRAMS RD, DALLAS, TX, 75243
City Council District
10
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T18:43:33.000
Update Date
2020-03-17T21:22:49.000
Closed Date
2020-03-14T18:43:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T59TwAAJ
Lat Location
(32.89572394568017400,-96.73939868264776000)
20-00211103
Service Request Number: 20-00211103 • Address: 2510 WYCLIFF AVE, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00211103
Address
2510 WYCLIFF AVE, DALLAS, TX, 75219
City Council District
2
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-05T00:59:00.000
Status
Closed
Created Date
2020-02-29T11:47:24.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-02-29T11:47:24.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000RmY8PAAV
Lat Location
(32.80968505873243400,-96.81978546136939000)
20-00275867
Service Request Number: 20-00275867 • Address: 11050 WOODMEADOW PKWY, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00275867
Address
11050 WOODMEADOW PKWY, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:54:24.000
Update Date
2020-03-17T20:54:05.000
Closed Date
2020-03-17T19:54:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UnAAAV
Lat Location
(32.84864501916291600,-96.64358790356951000)
20-00133272
Service Request Number: 20-00133272 • Address: 101 E OHIO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00133272
Address
101 E OHIO AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:01:05.000
Update Date
2020-02-08T10:03:02.000
Closed Date
2020-02-08T10:01:05.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5fstAAB
Lat Location
(32.71923550405797000,-96.82286302123812000)
20-00275847
Service Request Number: 20-00275847 • Address: 9530 OVERLAKE DR, DALLAS, TX, 75220 • City Council District: 2
Service Request Number
20-00275847
Address
9530 OVERLAKE DR, DALLAS, TX, 75220
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:41:11.000
Update Date
2020-03-17T19:45:11.000
Closed Date
2020-03-17T19:41:11.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5UlIAAV
Lat Location
(32.85694294612285000,-96.86882199674201000)
20-00380188
Service Request Number: 20-00380188 • Address: 2427 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380188
Address
2427 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:32:18.000
Update Date
2020-04-14T11:36:26.000
Closed Date
2020-04-14T11:32:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3FnAAL
Lat Location
(32.74799540372974000,-96.85743969447256000)
20-00775999
Service Request Number: 20-00775999 • Address: 4875 GRAMERCY OAKS DR, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00775999
Address
4875 GRAMERCY OAKS DR, DALLAS, TX, 75287
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T15:20:59.000
Update Date
2020-07-28T18:42:41.000
Closed Date
2020-07-28T15:20:59.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeKy3AAF
Lat Location
(33.01102450909943000,-96.82290151114567000)
20-00488193
Service Request Number: 20-00488193 • Address: 4630 NEW WATER LN, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00488193
Address
4630 NEW WATER LN, DALLAS, TX, 75219
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:33:29.000
Update Date
2020-05-14T13:00:40.000
Closed Date
2020-05-11T16:33:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2NQAA1
Lat Location
(32.81018710043156000,-96.82749467125593000)
20-00379931
Service Request Number: 20-00379931 • Address: 200 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00379931
Address
200 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:04:16.000
Update Date
2020-04-14T11:05:47.000
Closed Date
2020-04-14T11:04:16.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2pfAAD
Lat Location
(32.66214882005094000,-96.82456097907904000)
19-01230369
Service Request Number: 19-01230369 • Address: 2529 E PENTAGON PKWY, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
19-01230369
Address
2529 E PENTAGON PKWY, DALLAS, TX, 75241
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-24T23:59:00.000
Status
Closed
Created Date
2019-10-17T19:03:31.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2019-10-17T19:03:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000NXDBeAAP
Lat Location
(32.68460769375800400,-96.77638222295087000)
20-00380107
Service Request Number: 20-00380107 • Address: 2822 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00380107
Address
2822 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:22:54.000
Update Date
2020-04-14T11:34:48.000
Closed Date
2020-04-14T11:22:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG370AAD
Lat Location
(32.71790706776001000,-96.86619198604730000)
20-00379386
Service Request Number: 20-00379386 • Address: LAS CRUCES LN & TILLMAN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379386
Address
LAS CRUCES LN & TILLMAN ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:01:23.000
Update Date
2020-04-14T11:30:36.000
Closed Date
2020-04-14T10:01:23.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1m7AAD
Lat Location
(32.74453873405081000,-96.69305950273964000)
20-00368260
Service Request Number: 20-00368260 • Address: 9411 REDONDO DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00368260
Address
9411 REDONDO DR, DALLAS, TX, 75218
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:22:08.000
Update Date
2020-04-14T11:32:41.000
Closed Date
2020-04-10T13:22:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFiJdAAL
Lat Location
(32.83007575783917000,-96.70076486656626000)
20-00501544
Service Request Number: 20-00501544 • Address: 3172 OBANNON DR, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00501544
Address
3172 OBANNON DR, DALLAS, TX, 75224
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:11:55.000
Update Date
2020-05-14T13:12:00.000
Closed Date
2020-05-14T13:11:55.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXOSAA5
Lat Location
(32.70874377250284000,-96.83887216613971000)
20-00275501
Service Request Number: 20-00275501 • Address: 2727 KINGS RD, DALLAS, TX, 75219 • City Council District: 2
Service Request Number
20-00275501
Address
2727 KINGS RD, DALLAS, TX, 75219
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T17:02:57.000
Status
Closed
Created Date
2020-03-17T17:02:51.000
Update Date
2020-03-17T20:28:17.000
Closed Date
2020-03-17T17:02:51.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5U1BAAV
Lat Location
(32.81553490871693400,-96.82329590489289000)
20-00365246
Service Request Number: 20-00365246 • Address: 2029 EBBTIDE LN, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00365246
Address
2029 EBBTIDE LN, DALLAS, TX, 75224
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T16:08:44.000
Update Date
2020-04-14T11:07:25.000
Closed Date
2020-04-09T16:08:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFcl9AAD
Lat Location
(32.69917961300065000,-96.85287807843824000)