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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00120028
Service Request Number: 20-00120028 • Address: 3211 FAIRMOUNT ST, DALLAS, TX, 75201 • City Council District: 14
Service Request Number
20-00120028
Address
3211 FAIRMOUNT ST, DALLAS, TX, 75201
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-15T00:59:00.000
Status
Closed
Created Date
2020-02-05T06:10:45.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-02-05T06:10:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000R59RmAAJ
Lat Location
(32.80009642157232000,-96.80817660733136000)
20-00275668
Service Request Number: 20-00275668 • Address: 319 KONAWA DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00275668
Address
319 KONAWA DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:53:56.000
Update Date
2020-03-17T20:38:36.000
Closed Date
2020-03-17T17:53:56.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UM4AAN
Lat Location
(32.71022233270629000,-96.68619249555537000)
20-00379726
Service Request Number: 20-00379726 • Address: 8204 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379726
Address
8204 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:39:31.000
Update Date
2020-04-14T10:42:10.000
Closed Date
2020-04-14T10:39:31.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2TtAAL
Lat Location
(32.73413292935944000,-96.68077896523624000)
20-00275524
Service Request Number: 20-00275524 • Address: 4719 MEADOW RIDGE DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00275524
Address
4719 MEADOW RIDGE DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:07:49.000
Update Date
2020-03-17T19:43:57.000
Closed Date
2020-03-17T17:07:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5U6PAAV
Lat Location
(32.67984869649962000,-96.90075831586998000)
20-00379800
Service Request Number: 20-00379800 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379800
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:49:11.000
Update Date
2020-04-14T10:54:55.000
Closed Date
2020-04-14T10:49:11.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2cWAAT
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00379807
Service Request Number: 20-00379807 • Address: 7000 S R L THORNTON FWY NB, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00379807
Address
7000 S R L THORNTON FWY NB, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T10:50:18.000
Update Date
2020-04-14T10:56:26.000
Closed Date
2020-04-14T10:50:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2dPAAT
Lat Location
(32.66346948487941000,-96.82283966964592000)
20-00501523
Service Request Number: 20-00501523 • Address: 3240 S POLK ST, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00501523
Address
3240 S POLK ST, DALLAS, TX, 75224
City Council District
4
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T13:08:12.000
Update Date
2020-05-14T13:08:17.000
Closed Date
2020-05-14T13:08:12.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCXFRAA5
Lat Location
(32.70699244765061000,-96.83996295738754000)
20-00490607
Service Request Number: 20-00490607 • Address: 7232 SYRACUSE DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00490607
Address
7232 SYRACUSE DR, DALLAS, TX, 75214
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T11:21:03.000
Update Date
2020-07-12T01:08:07.000
Closed Date
2020-05-12T11:21:03.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC8S0AAL
Lat Location
(32.85362324646240500,-96.73486962566037000)
20-00866863
Service Request Number: 20-00866863 • Address: 4249 NORTHCREST RD, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00866863
Address
4249 NORTHCREST RD, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-25T14:37:56.000
Update Date
2020-09-09T14:32:48.000
Closed Date
2020-08-25T14:37:56.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YinvXAAR
Lat Location
(32.88250153132237600,-96.83742034192638000)
20-00376914
Service Request Number: 20-00376914 • Address: 9540 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376914
Address
9540 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:15:15.000
Update Date
2020-04-14T11:06:47.000
Closed Date
2020-04-13T15:15:15.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwwvAAD
Lat Location
(32.83410329778793000,-96.70158119341113000)
20-00275212
Service Request Number: 20-00275212 • Address: GREENVILLE AVE & KENWOOD AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00275212
Address
GREENVILLE AVE & KENWOOD AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Steel Plates in Street - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:26:37.000
Update Date
2020-03-17T20:13:46.000
Closed Date
2020-03-17T16:26:37.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5TeaAAF
Lat Location
(32.83307060590339000,-96.77011690265869000)
20-00501299
Service Request Number: 20-00501299 • Address: 7000 GASTON AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00501299
Address
7000 GASTON AVE, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:40:54.000
Update Date
2020-05-14T13:19:44.000
Closed Date
2020-05-14T12:40:54.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWrYAAX
Lat Location
(32.81503926379857500,-96.73752583505286000)
20-00275802
Service Request Number: 20-00275802 • Address: 14999 PRESTON RD, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00275802
Address
14999 PRESTON RD, DALLAS, TX, 75254
City Council District
11
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:17:39.000
Update Date
2020-03-17T20:09:56.000
Closed Date
2020-03-17T19:17:39.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UftAAF
Lat Location
(32.95229516919411600,-96.80380740971997000)
20-00275574
Service Request Number: 20-00275574 • Address: 6969 PASTOR BAILEY DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00275574
Address
6969 PASTOR BAILEY DR, DALLAS, TX, 75237
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:21:50.000
Update Date
2020-03-17T20:04:39.000
Closed Date
2020-03-17T17:21:50.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5U9FAAV
Lat Location
(32.66440859316581000,-96.87432295345091000)
20-00275657
Service Request Number: 20-00275657 • Address: 16821 COIT RD, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00275657
Address
16821 COIT RD, DALLAS, TX, 75248
City Council District
12
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:50:28.000
Update Date
2020-03-17T19:49:15.000
Closed Date
2020-03-17T17:50:28.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UMIAA3
Lat Location
(32.98335974861032600,-96.76830161307993000)
20-00614529
Service Request Number: 20-00614529 • Address: ANGELINA DR & PUGET ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00614529
Address
ANGELINA DR & PUGET ST, DALLAS, TX, 75212
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Knockdown Follow-up - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-06-14T16:11:48.000
Update Date
2020-06-15T11:07:19.000
Closed Date
2020-06-14T16:11:48.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
System
Unique Key
500t000000Vwu6pAAB
Lat Location
(32.79040974396506000,-96.85342053826412000)
20-00491545
Service Request Number: 20-00491545 • Address: 6114 WAGGONER DR, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00491545
Address
6114 WAGGONER DR, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T13:17:44.000
Update Date
2020-05-14T13:05:48.000
Closed Date
2020-05-12T13:17:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCAmMAAX
Lat Location
(32.88726763400563000,-96.80129830974072000)
20-00366747
Service Request Number: 20-00366747 • Address: 2003 WILBUR ST, DALLAS, TX, 75224 • City Council District: 1
Service Request Number
20-00366747
Address
2003 WILBUR ST, DALLAS, TX, 75224
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:45:23.000
Update Date
2020-04-14T11:08:13.000
Closed Date
2020-04-10T09:45:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfr3AAD
Lat Location
(32.72237879059155000,-96.85256900960029000)
20-00164001
Service Request Number: 20-00164001 • Address: 3543 JORDAN VALLEY RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00164001
Address
3543 JORDAN VALLEY RD, DALLAS, TX, 75253
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-17T17:40:16.000
Update Date
2020-05-14T13:06:31.000
Closed Date
2020-02-17T17:40:16.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000RkgFkAAJ
Lat Location
(32.66237877211393000,-96.63922083207942000)
20-00594846
Service Request Number: 20-00594846 • Address: 4124 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00594846
Address
4124 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-09T07:03:47.000
Update Date
2020-06-15T10:45:35.000
Closed Date
2020-06-09T07:03:47.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vw7EvAAJ
Lat Location
(32.81887303148457000,-96.80226476934855000)
20-00500934
Service Request Number: 20-00500934 • Address: 300 EVERGREEN HILL RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00500934
Address
300 EVERGREEN HILL RD, DALLAS, TX, 75208
City Council District
1
Department
Transportation
Service Request Type
Road Hump/Speed Bump Request - TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:55:01.000
Update Date
2020-05-14T12:54:18.000
Closed Date
2020-05-14T11:55:01.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCW4bAAH
Lat Location
(32.76394966481003500,-96.82691070772820000)
20-00491290
Service Request Number: 20-00491290 • Address: 6910 HILL PARK DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00491290
Address
6910 HILL PARK DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T12:41:26.000
Update Date
2020-05-14T13:08:48.000
Closed Date
2020-05-12T12:41:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCA0hAAH
Lat Location
(32.91893841458621000,-96.78484182746485000)
20-00603057
Service Request Number: 20-00603057 • Address: 903 S GLASGOW DR, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00603057
Address
903 S GLASGOW DR, DALLAS, TX, 75223
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-10T16:06:50.000
Update Date
2020-06-15T10:53:25.000
Closed Date
2020-06-10T16:06:50.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwRegAAF
Lat Location
(32.80007222436629000,-96.74523719782208000)
20-00449314
Service Request Number: 20-00449314 • Address: 1901 ROCK ISLAND ST, DALLAS, TX, 75207 • City Council District: 2
Service Request Number
20-00449314
Address
1901 ROCK ISLAND ST, DALLAS, TX, 75207
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-07T23:59:00.000
Status
Closed
Created Date
2020-04-30T18:29:59.000
Update Date
2020-07-12T01:08:32.000
Closed Date
2020-04-30T18:29:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VAOrFAAX
Lat Location
(32.75977124310766000,-96.79659093534022000)
20-00481914
Service Request Number: 20-00481914 • Address: N HAMPTON RD & N PLYMOUTH RD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00481914
Address
N HAMPTON RD & N PLYMOUTH RD, DALLAS, TX, 75208
City Council District
1
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-10T23:59:00.000
Status
Closed
Created Date
2020-05-09T12:26:59.000
Update Date
2020-07-12T01:07:06.000
Closed Date
2020-05-09T12:26:59.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBRqoAAH
Lat Location
(32.75564912868052000,-96.85681745732452000)
20-00899318
Service Request Number: 20-00899318 • Address: 2418 GRIGSBY AVE, DALLAS, TX, 75204 • City Council District: 2
Service Request Number
20-00899318
Address
2418 GRIGSBY AVE, DALLAS, TX, 75204
City Council District
2
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-09-04T10:05:27.000
Update Date
2020-09-09T13:59:59.000
Closed Date
2020-09-04T10:05:27.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Ywjo6AAB
Lat Location
(32.81019647279894000,-96.78371551644403000)
20-00380023
Service Request Number: 20-00380023 • Address: 4222 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00380023
Address
4222 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:15:08.000
Update Date
2020-04-14T11:17:25.000
Closed Date
2020-04-14T11:15:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2zLAAT
Lat Location
(32.66186788616981600,-96.88823923032136000)
20-00412908
Service Request Number: 20-00412908 • Address: 6138 ABERDEEN AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00412908
Address
6138 ABERDEEN AVE, DALLAS, TX, 75230
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-22T10:12:28.000
Update Date
2020-07-12T01:07:58.000
Closed Date
2020-04-22T10:12:28.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGpJUAA1
Lat Location
(32.88222645213732400,-96.80091911759439000)
20-00380212
Service Request Number: 20-00380212 • Address: 3401 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380212
Address
3401 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:34:59.000
Update Date
2020-04-14T11:36:16.000
Closed Date
2020-04-14T11:34:59.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3HjAAL
Lat Location
(32.78485809949932400,-96.77521534531142000)
20-00379871
Service Request Number: 20-00379871 • Address: 3225 FORT WORTH AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379871
Address
3225 FORT WORTH AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:57:18.000
Update Date
2020-04-14T11:02:37.000
Closed Date
2020-04-14T10:57:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2jrAAD
Lat Location
(32.75415163838447000,-96.87315841724332000)
20-00375049
Service Request Number: 20-00375049 • Address: 4329 CICERO ST, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00375049
Address
4329 CICERO ST, DALLAS, TX, 75216
City Council District
4
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:38:00.000
Update Date
2020-04-14T11:25:45.000
Closed Date
2020-04-13T11:38:00.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFtj0AAD
Lat Location
(32.70606041051921000,-96.77476651599828000)
20-00385461
Service Request Number: 20-00385461 • Address: 2850 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00385461
Address
2850 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:54:27.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-04-15T11:54:27.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGCPEAA5
Lat Location
(32.84541172271029000,-96.66697480243475000)
20-00502405
Service Request Number: 20-00502405 • Address: 1934 KRAFT ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00502405
Address
1934 KRAFT ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-21T23:59:00.000
Status
Closed
Created Date
2020-05-14T14:55:44.000
Update Date
2020-07-12T01:08:55.000
Closed Date
2020-05-14T14:55:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCZHJAA5
Lat Location
(32.78405605749072000,-96.85227372808500000)
20-00501034
Service Request Number: 20-00501034 • Address: 2323 JORDAN ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00501034
Address
2323 JORDAN ST, DALLAS, TX, 75215
City Council District
7
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:06:26.000
Update Date
2020-05-14T12:47:14.000
Closed Date
2020-05-14T12:06:26.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWHBAA5
Lat Location
(32.75890730070490000,-96.76648979543904000)
20-00303682
Service Request Number: 20-00303682 • Address: 5803 TRIO LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00303682
Address
5803 TRIO LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-25T09:39:34.000
Update Date
2020-04-14T11:06:59.000
Closed Date
2020-03-25T09:39:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TDm9OAAT
Lat Location
(32.67744133719217000,-96.79603009193640000)
20-00133273
Service Request Number: 20-00133273 • Address: 2524 ALABAMA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00133273
Address
2524 ALABAMA AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-08T10:01:10.000
Update Date
2020-02-08T10:03:25.000
Closed Date
2020-02-08T10:01:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R5ft3AAB
Lat Location
(32.71762232839313000,-96.81929789673093000)
20-00367492
Service Request Number: 20-00367492 • Address: 2707 ALCO AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00367492
Address
2707 ALCO AVE, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:35:32.000
Update Date
2020-04-14T11:00:08.000
Closed Date
2020-04-10T11:35:32.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFh85AAD
Lat Location
(32.74626681824864000,-96.86265046244544000)
20-00367242
Service Request Number: 20-00367242 • Address: 5033 PERSHING ST, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00367242
Address
5033 PERSHING ST, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:01:13.000
Update Date
2020-04-14T11:15:34.000
Closed Date
2020-04-10T11:01:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFgjAAAT
Lat Location
(32.81765331363138000,-96.78708716923362000)
20-00489756
Service Request Number: 20-00489756 • Address: 5120 PEBBLEBROOK DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00489756
Address
5120 PEBBLEBROOK DR, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-05-12T09:43:16.000
Update Date
2020-05-14T13:29:22.000
Closed Date
2020-05-12T09:43:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC6iBAAT
Lat Location
(32.89608237845700000,-96.81936781421000000)
20-00380177
Service Request Number: 20-00380177 • Address: 11425 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380177
Address
11425 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:30:59.000
Update Date
2020-04-14T11:34:01.000
Closed Date
2020-04-14T11:30:59.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3EfAAL
Lat Location
(32.89840714702944000,-96.88931227231570000)
20-00379954
Service Request Number: 20-00379954 • Address: 3810 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379954
Address
3810 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:08:02.000
Update Date
2020-04-14T11:36:42.000
Closed Date
2020-04-14T11:08:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2sFAAT
Lat Location
(32.73492360781259000,-96.88362690832020000)
20-00380244
Service Request Number: 20-00380244 • Address: 11419 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380244
Address
11419 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:38:01.000
Update Date
2020-07-12T01:08:23.000
Closed Date
2020-04-14T11:38:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3KiAAL
Lat Location
(32.89816549932921000,-96.88922924618139000)
20-00374255
Service Request Number: 20-00374255 • Address: 3227 ROTAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00374255
Address
3227 ROTAN LN, DALLAS, TX, 75229
City Council District
13
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:14:55.000
Update Date
2020-04-14T11:16:57.000
Closed Date
2020-04-13T10:14:55.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFsU4AAL
Lat Location
(32.89136091330604000,-96.87247595004382000)
20-00799502
Service Request Number: 20-00799502 • Address: 4847 BRASHEAR ST, DALLAS • City Council District: 7
Service Request Number
20-00799502
Address
4847 BRASHEAR ST, DALLAS
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-04T15:19:27.000
Update Date
2020-09-09T14:41:08.000
Closed Date
2020-08-04T15:19:27.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YHb9rAAD
Lat Location
(32.77743318450979000,-96.73964677108790000)
20-00591524
Service Request Number: 20-00591524 • Address: 4020 MAIN ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00591524
Address
4020 MAIN ST, DALLAS, TX, 75226
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed
Created Date
2020-06-08T11:03:29.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-06-08T11:03:29.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvyCYAAZ
Lat Location
(32.78784155463015500,-96.77151874182990000)
20-00380227
Service Request Number: 20-00380227 • Address: 2216 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380227
Address
2216 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:36:02.000
Update Date
2020-04-14T11:38:12.000
Closed Date
2020-04-14T11:36:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3IhAAL
Lat Location
(32.89545981269798000,-96.90407232926670000)
20-00376878
Service Request Number: 20-00376878 • Address: 10819 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376878
Address
10819 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:10:55.000
Update Date
2020-04-14T10:46:20.000
Closed Date
2020-04-13T15:10:55.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwtDAAT
Lat Location
(32.84517783532736000,-96.68841737014060000)
20-00380114
Service Request Number: 20-00380114 • Address: 3121 E LEDBETTER DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00380114
Address
3121 E LEDBETTER DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:23:30.000
Update Date
2020-04-14T11:24:59.000
Closed Date
2020-04-14T11:23:30.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG37eAAD
Lat Location
(32.69707486559050000,-96.76701395385480000)
20-00379824
Service Request Number: 20-00379824 • Address: 210 S MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379824
Address
210 S MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:52:45.000
Update Date
2020-04-14T10:54:46.000
Closed Date
2020-04-14T10:52:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2fVAAT
Lat Location
(32.74382875380365000,-96.82643758259684000)
20-00379399
Service Request Number: 20-00379399 • Address: 13490 TI BLVD, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00379399
Address
13490 TI BLVD, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:02:48.000
Update Date
2020-04-14T10:51:23.000
Closed Date
2020-04-14T10:02:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG1sTAAT
Lat Location
(32.93174889880151600,-96.74862175723872000)
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