311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00256214
Service Request Number: 20-00256214 • Address: 7045 WOODARD AVE, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00256214
Address
7045 WOODARD AVE, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:07:16.000
Update Date
2020-07-12T01:09:09.000
Closed Date
2020-03-12T11:07:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T4tE4AAJ
Lat Location
(32.77135138429106000,-96.69891030998645000)
20-00912048
Service Request Number: 20-00912048 • Address: 11439 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00912048
Address
11439 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T11:34:37.000
Update Date
2020-09-09T13:45:49.000
Closed Date
2020-09-09T11:34:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo0ZYAAZ
Lat Location
(32.85046611625346500,-96.68195183984419000)
20-00362194
Service Request Number: 20-00362194 • Address: 6621 STICHTER AVE, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00362194
Address
6621 STICHTER AVE, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-09T09:55:22.000
Update Date
2020-05-14T12:52:41.000
Closed Date
2020-04-09T09:55:22.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFXw2AAH
Lat Location
(32.88113891882801500,-96.79096923150023000)
20-00379866
Service Request Number: 20-00379866 • Address: 208 S MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379866
Address
208 S MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:56:54.000
Update Date
2020-04-14T10:58:10.000
Closed Date
2020-04-14T10:56:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2jSAAT
Lat Location
(32.74388817606047000,-96.82643828318729000)
20-00275917
Service Request Number: 20-00275917 • Address: 3620 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275917
Address
3620 W DAVIS ST, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:01:45.000
Update Date
2020-03-17T21:34:27.000
Closed Date
2020-03-17T21:01:45.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5Ux9AAF
Lat Location
(32.74950018078353000,-96.87856234020128000)
20-00494122
Service Request Number: 20-00494122 • Address: 1935 LEATH ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00494122
Address
1935 LEATH ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:21:58.000
Update Date
2020-05-14T13:21:12.000
Closed Date
2020-05-13T08:21:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCHCPAA5
Lat Location
(32.78955229911608000,-96.85141240006561000)
20-00379715
Service Request Number: 20-00379715 • Address: 5526 E R L THORNTON FWY EB, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00379715
Address
5526 E R L THORNTON FWY EB, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:38:20.000
Update Date
2020-04-14T10:42:19.000
Closed Date
2020-04-14T10:38:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2SqAAL
Lat Location
(32.79121227254055000,-96.74741140155037000)
20-00682228
Service Request Number: 20-00682228 • Address: 3780 W NORTHWEST HWY, DALLAS, TX, 75220 • City Council District: 13
Service Request Number
20-00682228
Address
3780 W NORTHWEST HWY, DALLAS, TX, 75220
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-05T08:24:14.000
Status
Closed
Created Date
2020-07-02T08:24:07.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-07-02T08:24:07.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000WwShnAAF
Lat Location
(32.86151381865152000,-96.85296502371760000)
20-00270820
Service Request Number: 20-00270820 • Address: 6150 E MOCKINGBIRD LN, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00270820
Address
6150 E MOCKINGBIRD LN, DALLAS, TX, 75214
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-19T19:22:48.000
Status
Closed
Created Date
2020-03-16T19:22:43.000
Update Date
2020-03-18T01:33:20.000
Closed Date
2020-03-16T19:22:43.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5LADAA3
Lat Location
(32.83642046686221500,-96.75938119875040000)
20-00275836
Service Request Number: 20-00275836 • Address: 5711 TRIO LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00275836
Address
5711 TRIO LN, DALLAS, TX, 75241
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:35:49.000
Update Date
2020-03-17T21:53:56.000
Closed Date
2020-03-17T19:35:49.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UjqAAF
Lat Location
(32.67813733685457600,-96.79468080880773000)
20-00380100
Service Request Number: 20-00380100 • Address: 5932 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380100
Address
5932 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:22:13.000
Update Date
2020-04-14T11:25:05.000
Closed Date
2020-04-14T11:22:13.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG36MAAT
Lat Location
(32.86544912024242000,-96.80701738389894000)
20-00379758
Service Request Number: 20-00379758 • Address: 7015 WOODWICK DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00379758
Address
7015 WOODWICK DR, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:42:32.000
Update Date
2020-04-14T10:44:33.000
Closed Date
2020-04-14T10:42:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2X2AAL
Lat Location
(32.66283339607499000,-96.83836498524440000)
20-00379895
Service Request Number: 20-00379895 • Address: 5909 W DAVIS ST, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00379895
Address
5909 W DAVIS ST, DALLAS, TX, 75211
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:59:38.000
Update Date
2020-04-14T11:28:59.000
Closed Date
2020-04-14T10:59:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2m7AAD
Lat Location
(32.74980015657943000,-96.92070763198318000)
20-00500646
Service Request Number: 20-00500646 • Address: 2215 DUGALD PL, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00500646
Address
2215 DUGALD PL, DALLAS, TX, 75216
City Council District
4
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:21:12.000
Update Date
2020-05-14T12:53:24.000
Closed Date
2020-05-14T11:21:12.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCVVMAA5
Lat Location
(32.71941580049680500,-96.78755075294728000)
20-00380220
Service Request Number: 20-00380220 • Address: 4207 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380220
Address
4207 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:35:37.000
Update Date
2020-04-14T11:37:26.000
Closed Date
2020-04-14T11:35:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3IIAA1
Lat Location
(32.72052927957825000,-96.88844370877588000)
20-00484282
Service Request Number: 20-00484282 • Address: SABINE ST & N MARSALIS AVE, DALLAS, TX, 75203 • City Council District: 1
Service Request Number
20-00484282
Address
SABINE ST & N MARSALIS AVE, DALLAS, TX, 75203
City Council District
1
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-11T09:28:20.000
Update Date
2020-07-12T01:07:17.000
Closed Date
2020-05-11T09:28:20.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VBu78AAD
Lat Location
(32.75605175407657000,-96.81565955669586000)
20-00498422
Service Request Number: 20-00498422 • Address: 4601 JAMAICA ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00498422
Address
4601 JAMAICA ST, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-13T17:13:09.000
Update Date
2020-05-14T13:17:05.000
Closed Date
2020-05-13T17:13:09.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VCPnxAAH
Lat Location
(32.77773001769152500,-96.74442676865544000)
20-00372032
Service Request Number: 20-00372032 • Address: FOREST LN & JOSEY LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00372032
Address
FOREST LN & JOSEY LN, DALLAS, TX, 75229
City Council District
6
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-22T23:59:00.000
Status
Closed
Created Date
2020-04-12T00:45:22.000
Update Date
2020-04-14T11:23:23.000
Closed Date
2020-04-12T00:45:22.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFoLrAAL
Lat Location
(32.90933113650646000,-96.88166639871031000)
20-00275959
Service Request Number: 20-00275959 • Address: 12645 SUNLIGHT DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00275959
Address
12645 SUNLIGHT DR, DALLAS, TX, 75230
City Council District
11
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T16:51:41.000
Update Date
2020-03-17T21:42:45.000
Closed Date
2020-03-17T16:51:41.000
Outcome
Request Transferred
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000T5V2JAAV
Lat Location
(32.92072969289811000,-96.80124706813267000)
20-00380256
Service Request Number: 20-00380256 • Address: 4625 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00380256
Address
4625 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75210
City Council District
7
Department
Transportation
Service Request Type
Traffic Markings - Maintenance - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-28T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T08:56:36.000
Update Date
2020-04-14T11:39:10.000
Closed Date
2020-04-14T08:56:36.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG3LvAAL
Lat Location
(32.77258835337285000,-96.73811540662928000)
20-00093478
Service Request Number: 20-00093478 • Address: 353 WOODACRE CIR, DALLAS, TX, 75241 • City Council District: 4
Service Request Number
20-00093478
Address
353 WOODACRE CIR, DALLAS, TX, 75241
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-02-04T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-01-27T15:18:58.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-01-27T15:18:58.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R48UdAAJ
Lat Location
(32.68296327775935600,-96.81970318830616000)
20-00379291
Service Request Number: 20-00379291 • Address: 1423 DUET DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379291
Address
1423 DUET DR, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Confined - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:51:32.000
Update Date
2020-04-14T11:18:20.000
Closed Date
2020-04-14T09:51:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1YiAAL
Lat Location
(32.66573544699479000,-96.80049587273461000)
20-00375267
Service Request Number: 20-00375267 • Address: 2557 EL CERRITO DR, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00375267
Address
2557 EL CERRITO DR, DALLAS, TX, 75228
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Pack Out/Helping Hands - SAN
Ert Estimated Response Time
5 Calendar Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:59:44.000
Update Date
2020-04-14T11:39:07.000
Closed Date
2020-04-13T11:59:44.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFu4wAAD
Lat Location
(32.80075255436559000,-96.70327049761177000)
20-00379919
Service Request Number: 20-00379919 • Address: 13341 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00379919
Address
13341 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:02:04.000
Update Date
2020-04-14T11:12:48.000
Closed Date
2020-04-14T11:02:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2o8AAD
Lat Location
(32.93108829553388000,-96.74812199215503000)
20-00275984
Service Request Number: 20-00275984 • Address: 11748 FOREST CT, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00275984
Address
11748 FOREST CT, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T22:16:50.000
Update Date
2020-03-17T22:30:47.000
Closed Date
2020-03-17T22:16:50.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5V6zAAF
Lat Location
(32.90904797904164000,-96.79148371367258000)
20-00379383
Service Request Number: 20-00379383 • Address: FAIR OAKS AVE & PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00379383
Address
FAIR OAKS AVE & PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:00:58.000
Update Date
2020-04-14T11:22:00.000
Closed Date
2020-04-14T10:00:58.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1qwAAD
Lat Location
(32.87120876004767000,-96.76016251897140000)
20-00378683
Service Request Number: 20-00378683 • Address: 821 ALLEN ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00378683
Address
821 ALLEN ST, DALLAS, TX, 75204
City Council District
14
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T08:19:09.000
Status
Closed
Created Date
2020-04-14T08:19:03.000
Update Date
2020-04-14T11:24:25.000
Closed Date
2020-04-14T08:19:03.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG0UVAA1
Lat Location
(32.79065913610245500,-96.78977248043533000)
20-00488518
Service Request Number: 20-00488518 • Address: 4216 FIREBRICK LN, DALLAS, TX, 75287 • City Council District: 12
Service Request Number
20-00488518
Address
4216 FIREBRICK LN, DALLAS, TX, 75287
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-11T17:38:31.000
Update Date
2020-05-14T12:50:18.000
Closed Date
2020-05-11T17:38:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC307AAD
Lat Location
(32.99884308396974600,-96.83815364915483000)
20-00379102
Service Request Number: 20-00379102 • Address: 4423 LAS HACIENDAS DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00379102
Address
4423 LAS HACIENDAS DR, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:28:48.000
Update Date
2020-04-14T10:45:29.000
Closed Date
2020-04-14T09:28:48.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG196AAD
Lat Location
(32.72801587047476000,-96.89244803967004000)
20-00364147
Service Request Number: 20-00364147 • Address: 2250 CENTERVILLE RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00364147
Address
2250 CENTERVILLE RD, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T13:59:47.000
Update Date
2020-04-14T11:35:38.000
Closed Date
2020-04-09T13:59:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFb57AAD
Lat Location
(32.84284927946522000,-96.67418556706083000)
20-00402982
Service Request Number: 20-00402982 • Address: 1531 HOLLYWOOD AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00402982
Address
1531 HOLLYWOOD AVE, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-20T11:33:34.000
Update Date
2020-07-12T01:07:50.000
Closed Date
2020-04-20T11:33:34.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGgrPAAT
Lat Location
(32.72882210329074000,-96.85565027270546000)
20-00379925
Service Request Number: 20-00379925 • Address: 9620 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00379925
Address
9620 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:03:34.000
Update Date
2020-04-14T11:12:31.000
Closed Date
2020-04-14T11:03:34.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2orAAD
Lat Location
(32.85086719180805000,-96.87775745883181000)
20-00379985
Service Request Number: 20-00379985 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379985
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:11:45.000
Update Date
2020-04-14T11:16:54.000
Closed Date
2020-04-14T11:11:45.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2voAAD
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00379561
Service Request Number: 20-00379561 • Address: 8221 N CENTRAL EXPY SB, DALLAS, TX, 75225 • City Council District: 14
Service Request Number
20-00379561
Address
8221 N CENTRAL EXPY SB, DALLAS, TX, 75225
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:21:29.000
Update Date
2020-04-14T10:59:15.000
Closed Date
2020-04-14T10:21:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2C4AAL
Lat Location
(32.86239328310181000,-96.77044273770194000)
20-00392257
Service Request Number: 20-00392257 • Address: 10136 CARIBOU TRL, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00392257
Address
10136 CARIBOU TRL, DALLAS, TX, 75238
City Council District
10
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-18T23:59:00.000
Status
Closed
Created Date
2020-04-16T15:40:23.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-04-16T15:40:23.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000TGOILAA5
Lat Location
(32.88699463830798000,-96.71084661495940000)
20-00264518
Service Request Number: 20-00264518 • Address: 4113 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00264518
Address
4113 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T16:56:06.000
Update Date
2020-03-17T22:25:29.000
Closed Date
2020-03-14T16:56:06.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59ItAAJ
Lat Location
(32.81909648162829000,-96.80460602610773000)
19-01353276
Service Request Number: 19-01353276 • Address: 1911 MORROW ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
19-01353276
Address
1911 MORROW ST, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2019-11-22T00:59:00.000
Status
Closed
Created Date
2019-11-20T16:50:34.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2019-11-20T16:50:34.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000OclFCAAZ
Lat Location
(32.74542926995372500,-96.64246242367227000)
20-00494958
Service Request Number: 20-00494958 • Address: 6353 SHADY BROOK LN, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00494958
Address
6353 SHADY BROOK LN, DALLAS, TX, 75206
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-13T10:29:16.000
Update Date
2020-05-14T12:41:29.000
Closed Date
2020-05-13T10:29:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCJ5VAAX
Lat Location
(32.86244036663133000,-96.76408093152187000)
20-00275831
Service Request Number: 20-00275831 • Address: 2915 ALPINE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00275831
Address
2915 ALPINE ST, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:34:02.000
Update Date
2020-03-17T22:18:36.000
Closed Date
2020-03-17T19:34:02.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5UjCAAV
Lat Location
(32.78473085685889000,-96.74426280000478000)
20-00353659
Service Request Number: 20-00353659 • Address: 3602 TORONTO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00353659
Address
3602 TORONTO ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-07T12:43:44.000
Update Date
2020-04-14T11:10:26.000
Closed Date
2020-04-07T12:43:44.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFILbAAP
Lat Location
(32.77975210013434000,-96.87953199503250000)
20-00368452
Service Request Number: 20-00368452 • Address: 5922 WORTH ST, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00368452
Address
5922 WORTH ST, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:50:08.000
Update Date
2020-04-14T11:16:27.000
Closed Date
2020-04-10T13:50:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFicLAAT
Lat Location
(32.80753438346199000,-96.75561373119791000)
20-00501411
Service Request Number: 20-00501411 • Address: 14226 DALLAS PKWY, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00501411
Address
14226 DALLAS PKWY, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Tree Down/Low Limbs - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-17T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-14T11:03:45.000
Update Date
2020-05-14T12:54:22.000
Closed Date
2020-05-14T11:03:45.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCX5pAAH
Lat Location
(32.94270340400944000,-96.82175796413509000)
20-00559033
Service Request Number: 20-00559033 • Address: 2130 HUDSPETH AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00559033
Address
2130 HUDSPETH AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-05T23:59:00.000
Status
Closed
Created Date
2020-05-29T11:20:54.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2020-05-29T11:20:54.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VuetJAAR
Lat Location
(32.70437697593753000,-96.79432559889318000)
20-00264512
Service Request Number: 20-00264512 • Address: 4054 THROCKMORTON ST, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00264512
Address
4054 THROCKMORTON ST, DALLAS, TX, 75219
City Council District
14
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-14T16:52:23.000
Update Date
2020-03-17T22:23:37.000
Closed Date
2020-03-14T16:52:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000T59IUAAZ
Lat Location
(32.81816959746274000,-96.80447801724804000)
20-00530362
Service Request Number: 20-00530362 • Address: 6051 ROSS AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00530362
Address
6051 ROSS AVE, DALLAS, TX, 75206
City Council District
14
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-01T23:59:00.000
Status
Closed
Created Date
2020-05-21T12:23:48.000
Update Date
2020-07-12T01:08:58.000
Closed Date
2020-05-21T12:23:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDcDJAA1
Lat Location
(32.81129905824267000,-96.76292103484322000)
20-00380120
Service Request Number: 20-00380120 • Address: 1540 SOUTHERLAND AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00380120
Address
1540 SOUTHERLAND AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T11:24:24.000
Update Date
2020-04-14T11:29:40.000
Closed Date
2020-04-14T11:24:24.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG38DAAT
Lat Location
(32.72089990998800600,-96.80159119624346000)
20-00497266
Service Request Number: 20-00497266 • Address: 2027 DENNISON ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00497266
Address
2027 DENNISON ST, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T14:48:39.000
Update Date
2020-05-14T13:19:29.000
Closed Date
2020-05-13T14:48:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCNbkAAH
Lat Location
(32.78187950228670600,-96.85426609083191000)
20-00379269
Service Request Number: 20-00379269 • Address: 3700 COTTON LN, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00379269
Address
3700 COTTON LN, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:50:05.000
Update Date
2020-04-14T10:45:09.000
Closed Date
2020-04-14T09:50:05.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1WXAA1
Lat Location
(32.72193191417933600,-96.76227066228627000)
20-00379917
Service Request Number: 20-00379917 • Address: 2627 W JEFFERSON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379917
Address
2627 W JEFFERSON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:01:53.000
Update Date
2020-04-14T11:05:27.000
Closed Date
2020-04-14T11:01:53.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2lUAAT
Lat Location
(32.74812251398124000,-96.86145892698070000)
20-00367263
Service Request Number: 20-00367263 • Address: 700 N PAULUS AVE, DALLAS, TX, 75214 • City Council District: 14
Service Request Number
20-00367263
Address
700 N PAULUS AVE, DALLAS, TX, 75214
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T11:04:25.000
Update Date
2020-04-14T11:18:05.000
Closed Date
2020-04-10T11:04:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFglzAAD
Lat Location
(32.81106100311884400,-96.75297861856971000)