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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00379716
Service Request Number: 20-00379716 • Address: LAS CRUCES LN & TILLMAN ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379716
Address
LAS CRUCES LN & TILLMAN ST, DALLAS, TX, 75217
City Council District
5
Department
Transportation
Service Request Type
Traffic Sign - Knockdown - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:38:39.000
Update Date
2020-04-14T11:20:32.000
Closed Date
2020-04-14T10:38:39.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2SvAAL
Lat Location
(32.74453873405081000,-96.69305950273964000)
20-00369459
Service Request Number: 20-00369459 • Address: 2310 ROMINE AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00369459
Address
2310 ROMINE AVE, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-10T15:48:38.000
Update Date
2020-04-14T11:23:42.000
Closed Date
2020-04-10T15:48:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFk2KAAT
Lat Location
(32.75787742109556400,-96.76625282440102000)
20-00826060
Service Request Number: 20-00826060 • Address: 1828 EUCLID ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00826060
Address
1828 EUCLID ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Missed Brush/Bulk - SAN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-08-21T23:59:00.000
Status
Closed
Created Date
2020-08-12T12:21:46.000
Update Date
2020-09-09T13:30:51.000
Closed Date
2020-08-12T12:21:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000XvmYNAAZ
Lat Location
(32.81178474752038000,-96.77348269600087000)
20-00639642
Service Request Number: 20-00639642 • Address: 3633 SILVERHILL DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00639642
Address
3633 SILVERHILL DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-21T13:44:21.000
Update Date
2020-06-21T13:48:48.000
Closed Date
2020-06-21T13:44:21.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxvYuAAJ
Lat Location
(32.66521267070358000,-96.76112643959566000)
20-00863547
Service Request Number: 20-00863547 • Address: 2036 MAYFLOWER DR, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00863547
Address
2036 MAYFLOWER DR, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-24T16:23:47.000
Update Date
2020-09-09T14:16:37.000
Closed Date
2020-08-24T16:23:47.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YiZ0uAAF
Lat Location
(32.75820156275196000,-96.85528108149187000)
19-01393987
Service Request Number: 19-01393987 • Address: 2710 S LLEWELLYN AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01393987
Address
2710 S LLEWELLYN AVE, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-11T00:59:00.000
Status
Closed
Created Date
2019-12-03T22:08:41.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-12-03T22:08:41.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000OeB8nAAF
Lat Location
(32.71510000434464000,-96.83081640463917000)
20-00368166
Service Request Number: 20-00368166 • Address: 4021 FOUNTAINHEAD LN, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00368166
Address
4021 FOUNTAINHEAD LN, DALLAS, TX, 75233
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:08:25.000
Update Date
2020-04-14T10:54:23.000
Closed Date
2020-04-10T13:08:25.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFi8gAAD
Lat Location
(32.69446745344905000,-96.87854054444823000)
20-00488684
Service Request Number: 20-00488684 • Address: 10521 EGRET LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00488684
Address
10521 EGRET LN, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T18:54:09.000
Update Date
2020-05-14T13:12:35.000
Closed Date
2020-05-11T18:54:09.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC3PbAAL
Lat Location
(32.89036786010946000,-96.77941630009899000)
20-00327126
Service Request Number: 20-00327126 • Address: 4910 LIVE OAK ST, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00327126
Address
4910 LIVE OAK ST, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-07T23:59:00.000
Status
Closed
Created Date
2020-03-31T13:07:55.000
Update Date
2020-07-12T01:09:05.000
Closed Date
2020-03-31T13:07:55.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TETOdAAP
Lat Location
(32.80295674908507000,-96.77199563639775000)
20-00574745
Service Request Number: 20-00574745 • Address: 6628 GOLD DUST TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00574745
Address
6628 GOLD DUST TRL, DALLAS, TX, 75252
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-17T23:59:00.000
Status
Closed
Created Date
2020-06-03T09:10:16.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-06-03T09:10:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvIbrAAF
Lat Location
(32.99183308949070400,-96.79169853407923000)
20-00034141
Service Request Number: 20-00034141 • Address: 3402 IVANDELL AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00034141
Address
3402 IVANDELL AVE, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-02-11T00:59:00.000
Status
Closed
Created Date
2020-01-11T12:04:12.000
Update Date
2020-07-12T01:06:52.000
Closed Date
2020-01-11T12:04:12.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000Q0k0HAAR
Lat Location
(32.73575269167054000,-96.87625225396404000)
20-00385414
Service Request Number: 20-00385414 • Address: 1202 HANSBORO AVE, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
20-00385414
Address
1202 HANSBORO AVE, DALLAS, TX, 75224
City Council District
4
Department
Transportation
Service Request Type
Street Lighting - Maintenance- TRN
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed
Created Date
2020-04-15T11:50:23.000
Update Date
2020-07-12T01:08:27.000
Closed Date
2020-04-15T11:50:23.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGCHQAA5
Lat Location
(32.71685331095205000,-96.84121776483002000)
20-00373972
Service Request Number: 20-00373972 • Address: 6012 BENT CREEK TRL, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00373972
Address
6012 BENT CREEK TRL, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T09:39:20.000
Update Date
2020-04-14T11:09:31.000
Closed Date
2020-04-13T09:39:20.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFs0sAAD
Lat Location
(33.00956156784561000,-96.80319503086761000)
20-00379938
Service Request Number: 20-00379938 • Address: 2645 RODNEY LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379938
Address
2645 RODNEY LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:05:17.000
Update Date
2020-04-14T11:08:24.000
Closed Date
2020-04-14T11:05:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2qTAAT
Lat Location
(32.90084885169994000,-96.88861384218988000)
20-00379874
Service Request Number: 20-00379874 • Address: 8210 LAKE JUNE RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00379874
Address
8210 LAKE JUNE RD, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:57:33.000
Update Date
2020-04-14T11:01:20.000
Closed Date
2020-04-14T10:57:33.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2k6AAD
Lat Location
(32.73413381322034000,-96.68053616279036000)
20-00616004
Service Request Number: 20-00616004 • Address: 3900 SPRING AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00616004
Address
3900 SPRING AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-15T10:18:12.000
Update Date
2020-06-15T10:32:43.000
Closed Date
2020-06-15T10:18:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwyfgAAB
Lat Location
(32.77015137802041500,-96.74738137112351000)
20-00366608
Service Request Number: 20-00366608 • Address: 6126 BARNACLE DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00366608
Address
6126 BARNACLE DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T09:25:13.000
Update Date
2020-04-14T10:51:58.000
Closed Date
2020-04-10T09:25:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFfboAAD
Lat Location
(32.64579418163085500,-96.97124957621381000)
20-00729119
Service Request Number: 20-00729119 • Address: 8618 TORREON ST, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00729119
Address
8618 TORREON ST, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Single Family Rental Needs Registration - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-25T23:59:00.000
Status
In Progress
Created Date
2020-07-14T17:39:24.000
Update Date
2020-09-09T14:26:04.000
Closed Date
2020-07-14T17:39:24.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000WzAzAAAV
Lat Location
(32.72958972804349000,-96.67232534054806000)
20-00380110
Service Request Number: 20-00380110 • Address: 11810 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00380110
Address
11810 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:23:09.000
Update Date
2020-04-14T11:24:35.000
Closed Date
2020-04-14T11:23:09.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG37FAAT
Lat Location
(32.90974394413423500,-96.80383775434058000)
20-00379322
Service Request Number: 20-00379322 • Address: HILLCREST RD & HILLCREST PLAZA DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379322
Address
HILLCREST RD & HILLCREST PLAZA DR, DALLAS, TX, 75230
City Council District
11
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:54:30.000
Update Date
2020-04-14T11:20:57.000
Closed Date
2020-04-14T09:54:30.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1ZSAA1
Lat Location
(32.92273862363530000,-96.78632092807362000)
20-00802749
Service Request Number: 20-00802749 • Address: 6304 TEAGUE DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00802749
Address
6304 TEAGUE DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-05T11:59:22.000
Update Date
2020-09-09T13:57:51.000
Closed Date
2020-08-05T11:59:22.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YHmVLAA1
Lat Location
(32.66947588449655000,-96.77904851493726000)
20-00776764
Service Request Number: 20-00776764 • Address: 6403 ELLSWORTH AVE, DALLAS • City Council District: 9
Service Request Number
20-00776764
Address
6403 ELLSWORTH AVE, DALLAS
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:26:52.000
Update Date
2020-07-28T20:00:16.000
Closed Date
2020-07-28T17:26:52.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeMwZAAV
Lat Location
(32.83406930137099500,-96.75269555496666000)
20-00616317
Service Request Number: 20-00616317 • Address: 1731 EUGENE ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00616317
Address
1731 EUGENE ST, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-15T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-08T15:52:05.000
Update Date
2020-06-15T10:54:06.000
Closed Date
2020-06-08T15:52:05.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzLrAAJ
Lat Location
(32.75433609010103000,-96.76737657834440000)
20-00776966
Service Request Number: 20-00776966 • Address: 10265 SAN LORENZO AVE, DALLAS • City Council District: 9
Service Request Number
20-00776966
Address
10265 SAN LORENZO AVE, DALLAS
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T18:52:31.000
Update Date
2020-07-28T19:52:24.000
Closed Date
2020-07-28T18:52:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeNfuAAF
Lat Location
(32.83436897387758000,-96.67849257855273000)
20-00380020
Service Request Number: 20-00380020 • Address: 2929 GLENFIELD AVE, DALLAS, TX, 75233 • City Council District: 3
Service Request Number
20-00380020
Address
2929 GLENFIELD AVE, DALLAS, TX, 75233
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:14:41.000
Update Date
2020-04-14T11:20:26.000
Closed Date
2020-04-14T11:14:41.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2z1AAD
Lat Location
(32.71801359639065000,-96.86809749695510000)
20-00380166
Service Request Number: 20-00380166 • Address: 4820 EAST GRAND AVE, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00380166
Address
4820 EAST GRAND AVE, DALLAS, TX, 75223
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:29:49.000
Update Date
2020-04-14T11:31:17.000
Closed Date
2020-04-14T11:29:49.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3DIAA1
Lat Location
(32.78708400471208500,-96.75462761182317000)
20-00368513
Service Request Number: 20-00368513 • Address: 1322 HARTSDALE DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00368513
Address
1322 HARTSDALE DR, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T13:58:47.000
Update Date
2020-04-14T10:57:58.000
Closed Date
2020-04-10T13:58:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFihuAAD
Lat Location
(32.76116018157293000,-96.86875999895561000)
20-00379654
Service Request Number: 20-00379654 • Address: 0 PRESTON FOREST SC, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00379654
Address
0 PRESTON FOREST SC, DALLAS, TX, 75230
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:32:26.000
Update Date
2020-04-14T10:50:52.000
Closed Date
2020-04-14T10:32:26.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2NCAA1
Lat Location
(32.90770229653833000,-96.80418377915605000)
20-00343233
Service Request Number: 20-00343233 • Address: 8024 CHARIOT DR, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00343233
Address
8024 CHARIOT DR, DALLAS, TX, 75227
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-03T17:20:38.000
Update Date
2020-04-14T11:36:13.000
Closed Date
2020-04-03T17:20:38.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TEy9xAAD
Lat Location
(32.78201094330438500,-96.68557328466882000)
20-00578195
Service Request Number: 20-00578195 • Address: 3629 ATLANTA ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00578195
Address
3629 ATLANTA ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-06T17:06:47.000
Status
Closed
Created Date
2020-06-03T17:06:41.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-06-03T17:06:41.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000VvQqAAAV
Lat Location
(32.76220587728689500,-96.76556890540935000)
20-00379706
Service Request Number: 20-00379706 • Address: 3808 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00379706
Address
3808 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:37:18.000
Update Date
2020-04-14T10:45:46.000
Closed Date
2020-04-14T10:37:18.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2S2AAL
Lat Location
(32.73492340016352400,-96.88360214051627000)
20-00380206
Service Request Number: 20-00380206 • Address: 5938 W NORTHWEST HWY, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380206
Address
5938 W NORTHWEST HWY, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:33:48.000
Update Date
2020-04-14T11:37:41.000
Closed Date
2020-04-14T11:33:48.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3G3AAL
Lat Location
(32.86544965195236000,-96.80659099996522000)
20-00687687
Service Request Number: 20-00687687 • Address: 1905 DOLORES WAY, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00687687
Address
1905 DOLORES WAY, DALLAS, TX, 75232
City Council District
8
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-07-10T23:59:00.000
Status
Closed
Created Date
2020-07-03T12:39:57.000
Update Date
2020-07-12T01:08:47.000
Closed Date
2020-07-03T12:39:57.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000WwgIbAAJ
Lat Location
(32.65241479146240500,-96.84896300068186000)
20-00275896
Service Request Number: 20-00275896 • Address: 10844 HARRY HINES BLVD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00275896
Address
10844 HARRY HINES BLVD, DALLAS, TX, 75220
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T20:34:51.000
Update Date
2020-03-17T23:29:57.000
Closed Date
2020-03-17T20:34:51.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UtMAAV
Lat Location
(32.87635815303930500,-96.88421240995080000)
20-00776950
Service Request Number: 20-00776950 • Address: 804 WAYNE ST, DALLAS, TX, 75223 • City Council District: 2
Service Request Number
20-00776950
Address
804 WAYNE ST, DALLAS, TX, 75223
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-31T23:59:00.000
Status
Closed
Created Date
2020-07-28T18:38:24.000
Update Date
2020-07-28T19:41:54.000
Closed Date
2020-07-28T18:38:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000XeNRfAAN
Lat Location
(32.79733229825309000,-96.74982775280024000)
20-00266853
Service Request Number: 20-00266853 • Address: 3636 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00266853
Address
3636 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:47:53.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T09:47:53.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EQ9AAN
Lat Location
(32.69993837410320500,-96.81453519524382000)
20-00379935
Service Request Number: 20-00379935 • Address: 1546 SOUTHERLAND AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00379935
Address
1546 SOUTHERLAND AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T11:05:04.000
Update Date
2020-04-14T11:14:14.000
Closed Date
2020-04-14T11:05:04.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2nLAAT
Lat Location
(32.72099876765314000,-96.80139042119818000)
20-00379731
Service Request Number: 20-00379731 • Address: 3000 DILIDO RD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00379731
Address
3000 DILIDO RD, DALLAS, TX, 75228
City Council District
7
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:40:05.000
Update Date
2020-04-14T10:42:20.000
Closed Date
2020-04-14T10:40:05.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2USAA1
Lat Location
(32.80954184829191400,-96.68930857631378000)
20-00379982
Service Request Number: 20-00379982 • Address: 11920 PRESTON RD, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00379982
Address
11920 PRESTON RD, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:11:32.000
Update Date
2020-04-14T11:12:33.000
Closed Date
2020-04-14T11:11:32.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2viAAD
Lat Location
(32.91156197956717000,-96.80366685675803000)
20-00134600
Service Request Number: 20-00134600 • Address: 4030 CEDARBRUSH DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00134600
Address
4030 CEDARBRUSH DR, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-08T21:38:21.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-02-08T21:38:21.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5hzwAAB
Lat Location
(32.90784111674483400,-96.84261894444903000)
20-00380000
Service Request Number: 20-00380000 • Address: 3626 CHICAGO ST, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00380000
Address
3626 CHICAGO ST, DALLAS, TX, 75212
City Council District
6
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:13:17.000
Update Date
2020-04-14T11:13:25.000
Closed Date
2020-04-14T11:13:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2xPAAT
Lat Location
(32.78616300857768000,-96.84322284132746000)
20-00269058
Service Request Number: 20-00269058 • Address: 5835 MARGEWOOD DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00269058
Address
5835 MARGEWOOD DR, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:22:17.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T14:22:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IHBAA3
Lat Location
(32.70146865284483000,-96.92262343170280000)
20-00512879
Service Request Number: 20-00512879 • Address: 5421 MELROSE AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00512879
Address
5421 MELROSE AVE, DALLAS, TX, 75206
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-18T10:50:48.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-18T10:50:48.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCwusAAD
Lat Location
(32.81540350093006000,-96.77653813508529000)
20-00379289
Service Request Number: 20-00379289 • Address: 3717 PEORIA AVE, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00379289
Address
3717 PEORIA AVE, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T09:51:27.000
Update Date
2020-04-14T11:00:25.000
Closed Date
2020-04-14T09:51:27.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1YYAA1
Lat Location
(32.78775181909720000,-96.89600599198540000)
20-00379949
Service Request Number: 20-00379949 • Address: 206 S MADISON AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379949
Address
206 S MADISON AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:07:38.000
Update Date
2020-04-14T11:09:45.000
Closed Date
2020-04-14T11:07:38.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2qKAAT
Lat Location
(32.74394759831709000,-96.82643898377863000)
20-00379772
Service Request Number: 20-00379772 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379772
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:43:29.000
Update Date
2020-04-14T10:46:09.000
Closed Date
2020-04-14T10:43:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2YUAA1
Lat Location
(32.89545811861978600,-96.90326293901965000)
20-00137195
Service Request Number: 20-00137195 • Address: OAK LAWN AVE & HI LINE DR, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
20-00137195
Address
OAK LAWN AVE & HI LINE DR, DALLAS, TX, 75207
City Council District
6
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-22T00:59:00.000
Status
Closed (Transferred)
Created Date
2020-02-07T02:49:32.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-02-07T02:49:32.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5oZWAAZ
Lat Location
(32.79640659142974400,-96.82018195655003000)
20-00622332
Service Request Number: 20-00622332 • Address: 5602 LINDELL AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00622332
Address
5602 LINDELL AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-23T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-16T13:17:06.000
Update Date
2020-07-12T01:08:16.000
Closed Date
2020-06-16T13:17:06.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VxEZ2AAN
Lat Location
(32.80887387262380600,-96.76939011616122000)
20-00375102
Service Request Number: 20-00375102 • Address: 5724 PLUMTREE DR, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00375102
Address
5724 PLUMTREE DR, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T11:43:40.000
Update Date
2020-04-14T11:37:51.000
Closed Date
2020-04-13T11:43:40.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFtoPAAT
Lat Location
(32.99582104531422000,-96.80703069297470000)
20-00443251
Service Request Number: 20-00443251 • Address: 3964 CANDLENUT LN, DALLAS, TX, 75244 • City Council District: 13
Service Request Number
20-00443251
Address
3964 CANDLENUT LN, DALLAS, TX, 75244
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T14:27:14.000
Update Date
2020-07-12T01:09:02.000
Closed Date
2020-04-29T14:27:14.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Email
Unique Key
500t000000UDShBAAX
Lat Location
(32.91956363370858000,-96.84483563157809000)
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