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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00267058
Service Request Number: 20-00267058 • Address: SAN MARCUS AVE & SAN LUCAS AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00267058
Address
SAN MARCUS AVE & SAN LUCAS AVE, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T10:12:13.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T10:12:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5EmeAAF
Lat Location
(32.83104028360380500,-96.66538088380983000)
20-00379989
Service Request Number: 20-00379989 • Address: 13720 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00379989
Address
13720 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:12:20.000
Update Date
2020-04-14T11:15:03.000
Closed Date
2020-04-14T11:12:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2w7AAD
Lat Location
(32.93290436401425600,-96.74744256103939000)
20-00270995
Service Request Number: 20-00270995 • Address: 1925 MOSER AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00270995
Address
1925 MOSER AVE, DALLAS, TX, 75206
City Council District
2
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T22:28:52.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T22:28:52.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LauAAF
Lat Location
(32.81072822441364000,-96.77570944780058000)
20-00275703
Service Request Number: 20-00275703 • Address: 3710 GLENHAVEN BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00275703
Address
3710 GLENHAVEN BLVD, DALLAS, TX, 75211
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:14:58.000
Update Date
2020-03-17T23:09:36.000
Closed Date
2020-03-17T18:14:58.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5USVAA3
Lat Location
(32.72920888239741500,-96.88087861828824000)
20-00376387
Service Request Number: 20-00376387 • Address: 2588 WOOD VALLEY DR, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00376387
Address
2588 WOOD VALLEY DR, DALLAS, TX, 75211
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-13T14:14:43.000
Update Date
2020-05-14T12:41:46.000
Closed Date
2020-04-13T14:14:43.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFvw7AAD
Lat Location
(32.71644670196997000,-96.89186570980990000)
20-00912312
Service Request Number: 20-00912312 • Address: 1011 S HARWOOD ST, DALLAS, TX, 75201 • City Council District: 2
Service Request Number
20-00912312
Address
1011 S HARWOOD ST, DALLAS, TX, 75201
City Council District
2
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-09-11T23:59:00.000
Status
Closed
Created Date
2020-09-09T12:03:14.000
Update Date
2020-09-09T13:53:14.000
Closed Date
2020-09-09T12:03:14.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000Yo1rVAAR
Lat Location
(32.77694807108030500,-96.79030618973098000)
20-00377489
Service Request Number: 20-00377489 • Address: 6767 BRENTFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00377489
Address
6767 BRENTFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T16:16:17.000
Update Date
2020-04-14T11:09:52.000
Closed Date
2020-04-13T16:16:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFxoOAAT
Lat Location
(32.97490264138918500,-96.79077107853176000)
20-00616137
Service Request Number: 20-00616137 • Address: 618 S MARLBOROUGH AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00616137
Address
618 S MARLBOROUGH AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-06-15T10:33:02.000
Update Date
2020-06-15T10:40:39.000
Closed Date
2020-06-15T10:33:02.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000VwyxLAAR
Lat Location
(32.74006623310154000,-96.85150180253987000)
20-00501271
Service Request Number: 20-00501271 • Address: 436 W JEFFERSON BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00501271
Address
436 W JEFFERSON BLVD, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:36:32.000
Update Date
2020-05-14T12:56:42.000
Closed Date
2020-05-14T12:36:32.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWjkAAH
Lat Location
(32.74304624580392400,-96.82902363673831000)
20-00266363
Service Request Number: 20-00266363 • Address: 1530 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00266363
Address
1530 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:52:11.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T08:52:11.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DamAAF
Lat Location
(32.72564170119980500,-96.80247189072120000)
20-00302973
Service Request Number: 20-00302973 • Address: 2234 FREELAND WAY, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00302973
Address
2234 FREELAND WAY, DALLAS, TX, 75228
City Council District
7
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-25T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-24T14:40:10.000
Update Date
2020-07-12T01:07:39.000
Closed Date
2020-03-24T14:40:10.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TDkK2AAL
Lat Location
(32.80755998574798600,-96.67749815520567000)
20-00374246
Service Request Number: 20-00374246 • Address: 2450 PEAVY RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00374246
Address
2450 PEAVY RD, DALLAS, TX, 75228
City Council District
9
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed
Created Date
2020-04-13T10:14:00.000
Update Date
2020-04-14T10:50:35.000
Closed Date
2020-04-13T10:14:00.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TFsTBAA1
Lat Location
(32.82347332061318000,-96.68392525471430000)
20-00379969
Service Request Number: 20-00379969 • Address: 1200 W CAMP WISDOM RD, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00379969
Address
1200 W CAMP WISDOM RD, DALLAS, TX, 75232
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T11:10:07.000
Update Date
2020-04-14T11:15:10.000
Closed Date
2020-04-14T11:10:07.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2uGAAT
Lat Location
(32.66205592657277600,-96.84172944593637000)
20-00254545
Service Request Number: 20-00254545 • Address: 8515 PARK LN, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00254545
Address
8515 PARK LN, DALLAS, TX, 75231
City Council District
13
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-15T00:31:31.000
Status
Closed
Created Date
2020-03-12T00:31:26.000
Update Date
2020-07-12T01:08:35.000
Closed Date
2020-03-12T00:31:26.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T4pIYAAZ
Lat Location
(32.87084085038283000,-96.75780629136582000)
20-00049111
Service Request Number: 20-00049111 • Address: FIELDFARE CIR & FIELDFARE DR, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00049111
Address
FIELDFARE CIR & FIELDFARE DR, DALLAS, TX, 75229
City Council District
13
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-31T00:59:00.000
Status
Closed
Created Date
2020-01-15T16:45:01.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-01-15T16:45:01.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000R2UFeAAN
Lat Location
(32.88143723142615000,-96.84068410146905000)
20-00380069
Service Request Number: 20-00380069 • Address: 8438 ROMANWAY DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00380069
Address
8438 ROMANWAY DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T13:41:17.000
Update Date
2020-04-14T11:19:37.000
Closed Date
2020-04-07T13:41:17.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1X9AAL
Lat Location
(32.66008058881059400,-96.94474034796241000)
20-00500693
Service Request Number: 20-00500693 • Address: 8153 BRUTON RD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00500693
Address
8153 BRUTON RD, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:26:23.000
Update Date
2020-05-14T13:00:24.000
Closed Date
2020-05-14T11:26:23.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVbAAAX
Lat Location
(32.74894376695948500,-96.68059995058091000)
20-00379740
Service Request Number: 20-00379740 • Address: 11430 DENTON DR, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379740
Address
11430 DENTON DR, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:40:42.000
Update Date
2020-04-14T10:45:20.000
Closed Date
2020-04-14T10:40:42.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2H0AAL
Lat Location
(32.89857491960681600,-96.88922947416802000)
20-00266399
Service Request Number: 20-00266399 • Address: 1530 IOWA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00266399
Address
1530 IOWA AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:56:08.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T08:56:08.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5De6AAF
Lat Location
(32.72564170119980500,-96.80247189072120000)
20-00275826
Service Request Number: 20-00275826 • Address: 2972 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00275826
Address
2972 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T19:29:52.000
Update Date
2020-03-17T23:00:15.000
Closed Date
2020-03-17T19:29:52.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5UiJAAV
Lat Location
(32.64743143524343000,-96.86867309618086000)
20-00380034
Service Request Number: 20-00380034 • Address: 3789 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00380034
Address
3789 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:15:52.000
Update Date
2020-04-14T11:29:25.000
Closed Date
2020-04-14T11:15:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG30EAAT
Lat Location
(32.66215887052035000,-96.88137514437969000)
20-00501251
Service Request Number: 20-00501251 • Address: 7030 BRIERFIELD DR, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00501251
Address
7030 BRIERFIELD DR, DALLAS, TX, 75232
City Council District
3
Department
Dallas Fire Rescue
Service Request Type
Smoke Detector Request - DFR
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:33:52.000
Update Date
2020-05-14T13:13:17.000
Closed Date
2020-05-14T12:33:52.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCWjKAAX
Lat Location
(32.66276674524651000,-96.82671689924105000)
20-00366955
Service Request Number: 20-00366955 • Address: 8640 DARRINGTON DR, DALLAS, TX, 75249 • City Council District: 3
Service Request Number
20-00366955
Address
8640 DARRINGTON DR, DALLAS, TX, 75249
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T10:18:56.000
Update Date
2020-04-14T10:52:52.000
Closed Date
2020-04-10T10:18:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFgEHAA1
Lat Location
(32.65834082410786000,-96.95059266853599000)
20-00275756
Service Request Number: 20-00275756 • Address: 272 OLD MILL LN, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275756
Address
272 OLD MILL LN, DALLAS, TX, 75217
City Council District
5
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:52:47.000
Update Date
2020-03-17T23:14:49.000
Closed Date
2020-03-17T18:52:47.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5UatAAF
Lat Location
(32.70780451965861000,-96.66276644475639000)
20-00379752
Service Request Number: 20-00379752 • Address: 4855 N CENTRAL EXPY SB, DALLAS, TX, 75205 • City Council District: 14
Service Request Number
20-00379752
Address
4855 N CENTRAL EXPY SB, DALLAS, TX, 75205
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:41:50.000
Update Date
2020-04-14T10:43:33.000
Closed Date
2020-04-14T10:41:50.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2WTAA1
Lat Location
(32.82600965811893000,-96.78425309157848000)
20-00266744
Service Request Number: 20-00266744 • Address: 8332 HONEYSUCKLE LN, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00266744
Address
8332 HONEYSUCKLE LN, DALLAS, TX, 75241
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T09:33:43.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T09:33:43.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5EDGAA3
Lat Location
(32.64722079705046600,-96.77523505260017000)
20-00379738
Service Request Number: 20-00379738 • Address: 4306 W CAMP WISDOM RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00379738
Address
4306 W CAMP WISDOM RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:40:39.000
Update Date
2020-04-14T10:42:45.000
Closed Date
2020-04-14T10:40:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2V1AAL
Lat Location
(32.66186352376058000,-96.88934725731761000)
20-00380173
Service Request Number: 20-00380173 • Address: 2358 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380173
Address
2358 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:30:20.000
Update Date
2020-04-14T11:32:54.000
Closed Date
2020-04-14T11:30:20.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3E6AAL
Lat Location
(32.89562506074595000,-96.89999590208613000)
20-00531535
Service Request Number: 20-00531535 • Address: 6934 TRACTOR DR, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00531535
Address
6934 TRACTOR DR, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Boarding Home Facilities - CCS
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2021-10-14T23:59:00.000
Status
Closed
Created Date
2020-05-21T14:57:54.000
Update Date
2020-07-12T01:07:49.000
Closed Date
2020-05-21T14:57:54.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000VDem6AAD
Lat Location
(32.66479255173215000,-96.79601909409396000)
20-00379886
Service Request Number: 20-00379886 • Address: 3723 S MALCOLM X BLVD, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00379886
Address
3723 S MALCOLM X BLVD, DALLAS, TX, 75215
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-14T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-07T08:30:30.000
Update Date
2020-04-14T10:58:36.000
Closed Date
2020-04-07T08:30:30.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG2l4AAD
Lat Location
(32.76309871871933400,-96.76141357956180000)
20-00348814
Service Request Number: 20-00348814 • Address: 3720 KUSHLA AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00348814
Address
3720 KUSHLA AVE, DALLAS, TX, 75216
City Council District
4
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-13T23:59:00.000
Status
Closed
Created Date
2020-04-06T13:41:58.000
Update Date
2020-04-14T10:45:08.000
Closed Date
2020-04-06T13:41:58.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TF9O8AAL
Lat Location
(32.69771976388080500,-96.80836678523364000)
20-00496731
Service Request Number: 20-00496731 • Address: 2612 LAUREL LEAF CT, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00496731
Address
2612 LAUREL LEAF CT, DALLAS, TX, 75212
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T13:45:08.000
Update Date
2020-05-14T13:17:29.000
Closed Date
2020-05-13T13:45:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCMagAAH
Lat Location
(32.78856903136599500,-96.86309043318465000)
20-00379951
Service Request Number: 20-00379951 • Address: 2301 MAY ST, DALLAS, TX, 75208 • City Council District: 6
Service Request Number
20-00379951
Address
2301 MAY ST, DALLAS, TX, 75208
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-04-14T11:07:48.000
Update Date
2020-04-14T11:07:58.000
Closed Date
2020-04-14T11:07:48.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG2mcAAD
Lat Location
(32.77227290201935000,-96.82758039950068000)
20-00578595
Service Request Number: 20-00578595 • Address: 2523 MACON ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00578595
Address
2523 MACON ST, DALLAS, TX, 75215
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-03T21:03:42.000
Update Date
2020-09-09T14:17:12.000
Closed Date
2020-06-03T21:03:42.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VvS4yAAF
Lat Location
(32.75071963939114000,-96.75287795223586000)
20-00494165
Service Request Number: 20-00494165 • Address: 9550 DARTRIDGE DR, DALLAS, TX, 75238 • City Council District: 10
Service Request Number
20-00494165
Address
9550 DARTRIDGE DR, DALLAS, TX, 75238
City Council District
10
Department
Sanitation
Service Request Type
Sanitation Missed Garbage - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T08:29:22.000
Update Date
2020-05-14T12:52:07.000
Closed Date
2020-05-13T08:29:22.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCHBeAAP
Lat Location
(32.88273869694566500,-96.72329676695057000)
20-00496230
Service Request Number: 20-00496230 • Address: 1424 KINGS HWY, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00496230
Address
1424 KINGS HWY, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-13T12:48:20.000
Update Date
2020-05-14T13:24:48.000
Closed Date
2020-05-13T12:48:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCLcCAAX
Lat Location
(32.75303799566586000,-96.84392097629282000)
20-00266171
Service Request Number: 20-00266171 • Address: 4518 WYOMING ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00266171
Address
4518 WYOMING ST, DALLAS, TX, 75211
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T08:26:17.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T08:26:17.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5DD5AAN
Lat Location
(32.71430748080698000,-96.89341081317153000)
20-00446922
Service Request Number: 20-00446922 • Address: 3550 E OVERTON RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00446922
Address
3550 E OVERTON RD, DALLAS, TX, 75216
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-04-30T12:03:36.000
Update Date
2020-05-22T11:24:51.000
Closed Date
2020-04-30T12:03:36.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDaC1AAL
Lat Location
(32.72177106165457000,-96.76859403288388000)
20-00366413
Service Request Number: 20-00366413 • Address: 4016 S FITZHUGH AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00366413
Address
4016 S FITZHUGH AVE, DALLAS, TX, 75210
City Council District
7
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T08:48:20.000
Update Date
2020-04-14T11:11:08.000
Closed Date
2020-04-10T08:48:20.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfFYAA1
Lat Location
(32.77536887739053400,-96.75347189019726000)
20-00379428
Service Request Number: 20-00379428 • Address: 3312 S ST AUGUSTINE RD, DALLAS, TX, 75253 • City Council District: 8
Service Request Number
20-00379428
Address
3312 S ST AUGUSTINE RD, DALLAS, TX, 75253
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Aggressive Behavior - DAS
Ert Estimated Response Time
6 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:06:27.000
Update Date
2020-04-14T11:24:10.000
Closed Date
2020-04-14T10:06:27.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1vmAAD
Lat Location
(32.66017150175917000,-96.66204896280139000)
20-00776992
Service Request Number: 20-00776992 • Address: SPERRY ST & MERRILEE LN, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00776992
Address
SPERRY ST & MERRILEE LN, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T19:09:55.000
Update Date
2020-07-28T20:15:51.000
Closed Date
2020-07-28T19:09:55.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeNfgAAF
Lat Location
(32.82906296776531000,-96.74115155762510000)
20-00608807
Service Request Number: 20-00608807 • Address: 10950 N CENTRAL EXPY NB, DALLAS, TX, 75231 • City Council District: 11
Service Request Number
20-00608807
Address
10950 N CENTRAL EXPY NB, DALLAS, TX, 75231
City Council District
11
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-06-26T23:59:00.000
Status
Closed
Created Date
2020-06-12T09:21:44.000
Update Date
2020-06-15T11:26:58.000
Closed Date
2020-06-12T09:21:44.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Vwi1qAAB
Lat Location
(32.89724563655270400,-96.76892763813566000)
20-00366448
Service Request Number: 20-00366448 • Address: 4429 LARUE ST, DALLAS, TX, 75211 • City Council District: 3
Service Request Number
20-00366448
Address
4429 LARUE ST, DALLAS, TX, 75211
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-10T08:56:35.000
Update Date
2020-04-14T10:56:42.000
Closed Date
2020-04-10T08:56:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFfKJAA1
Lat Location
(32.71268085681836600,-96.89180174103316000)
20-00270200
Service Request Number: 20-00270200 • Address: 1012 W BROOKLYN AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00270200
Address
1012 W BROOKLYN AVE, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Animal Nuisance - DAS
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:20:31.000
Update Date
2020-03-17T23:00:10.000
Closed Date
2020-03-16T16:20:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5Jz5AAF
Lat Location
(32.73919501576056000,-96.83952947021430000)
20-00379430
Service Request Number: 20-00379430 • Address: 1505 W 12TH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00379430
Address
1505 W 12TH ST, DALLAS, TX, 75208
City Council District
1
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:06:44.000
Update Date
2020-04-14T10:49:51.000
Closed Date
2020-04-14T10:06:44.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000TG1w1AAD
Lat Location
(32.74133431453939000,-96.84600595069361000)
20-00276011
Service Request Number: 20-00276011 • Address: 2530 IROQUOIS DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00276011
Address
2530 IROQUOIS DR, DALLAS, TX, 75212
City Council District
6
Department
Public Works
Service Request Type
Pot Hole - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-18T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-17T21:00:49.000
Update Date
2020-03-17T22:45:05.000
Closed Date
2020-03-17T21:00:49.000
Outcome
Request Transferred
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5V9oAAF
Lat Location
(32.77353623873027000,-96.90649530313637000)
20-00767702
Service Request Number: 20-00767702 • Address: 2425 LYOLA ST, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00767702
Address
2425 LYOLA ST, DALLAS, TX, 75241
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-26T10:05:45.000
Update Date
2020-09-09T14:00:43.000
Closed Date
2020-07-26T10:05:45.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Xdjo4AAB
Lat Location
(32.66901256058347000,-96.78136883716678000)
20-00534258
Service Request Number: 20-00534258 • Address: 9904 CANDLEBROOK DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00534258
Address
9904 CANDLEBROOK DR, DALLAS, TX, 75243
City Council District
10
Service Request Type
Sanitation Same Day Missed Collection - SAN
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-22T10:42:15.000
Update Date
2020-05-22T10:42:20.000
Closed Date
2020-05-22T10:42:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDlLtAAL
Lat Location
(32.91464329397376000,-96.71556552357113000)
20-00463017
Service Request Number: 20-00463017 • Address: 3030 S LANCASTER RD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00463017
Address
3030 S LANCASTER RD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-05-05T09:12:51.000
Update Date
2020-06-15T11:04:42.000
Closed Date
2020-05-05T09:12:51.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VApTzAAL
Lat Location
(32.71083514159699000,-96.80349547366542000)
20-00379997
Service Request Number: 20-00379997 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379997
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:13:06.000
Update Date
2020-04-14T11:15:01.000
Closed Date
2020-04-14T11:13:06.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2x5AAD
Lat Location
(32.89545811861978600,-96.90326293901965000)
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