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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00777087
Service Request Number: 20-00777087 • Address: 1803 TORONTO ST, DALLAS • City Council District: 6
Service Request Number
20-00777087
Address
1803 TORONTO ST, DALLAS
City Council District
6
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
New
Created Date
2020-07-28T20:05:13.000
Update Date
2020-07-28T20:05:22.000
Closed Date
2020-07-28T20:05:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000XeO00AAF
Lat Location
(32.77965042689754000,-96.84829845666735000)
20-00273762
Service Request Number: 20-00273762 • Address: 6465 SAMUELL BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00273762
Address
6465 SAMUELL BLVD, DALLAS, TX, 75228
City Council District
7
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-03-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T13:35:26.000
Update Date
2020-03-18T00:18:37.000
Closed Date
2020-03-17T13:35:26.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5RHUAA3
Lat Location
(32.79258177278081400,-96.69641355064890000)
20-00379848
Service Request Number: 20-00379848 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379848
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:55:03.000
Update Date
2020-04-14T10:58:46.000
Closed Date
2020-04-14T10:55:03.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2hqAAD
Lat Location
(32.89545811861978600,-96.90326293901965000)
20-00275920
Service Request Number: 20-00275920 • Address: 210 E OHIO AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00275920
Address
210 E OHIO AVE, DALLAS, TX, 75216
City Council District
4
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T21:02:32.000
Update Date
2020-03-18T00:23:18.000
Closed Date
2020-03-17T21:02:32.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5UxJAAV
Lat Location
(32.71911095915489000,-96.82115398704966000)
20-00913333
Service Request Number: 20-00913333 • Address: 2318 FENWICK DR, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00913333
Address
2318 FENWICK DR, DALLAS, TX, 75228
City Council District
9
Department
Sanitation
Service Request Type
Sanitation Annual 20 Cubic Yard Exemption - SAN
Overall Service Request Due Date
2020-09-10T14:15:04.000
Status
Closed
Created Date
2020-09-09T14:15:04.000
Update Date
2020-09-09T14:15:10.000
Closed Date
2020-09-09T14:15:04.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yo5IxAAJ
Lat Location
(32.84191456467812000,-96.67286496075431000)
20-00380187
Service Request Number: 20-00380187 • Address: 211 S ADAMS AVE, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380187
Address
211 S ADAMS AVE, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:32:12.000
Update Date
2020-04-14T11:33:52.000
Closed Date
2020-04-14T11:32:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3FiAAL
Lat Location
(32.74371847286515000,-96.83028084357002000)
20-00499520
Service Request Number: 20-00499520 • Address: 4349 HAMILTON AVE, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00499520
Address
4349 HAMILTON AVE, DALLAS, TX, 75210
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-05-14T09:15:40.000
Update Date
2020-05-14T14:25:33.000
Closed Date
2020-05-14T09:15:40.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VCTCcAAP
Lat Location
(32.77725691097975000,-96.74867077520320000)
20-00500563
Service Request Number: 20-00500563 • Address: 10018 COPPEDGE LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00500563
Address
10018 COPPEDGE LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Alley/Sidewalk/Street Repair - Hazardous - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-15T23:59:00.000
Status
Closed
Created Date
2020-05-14T11:12:56.000
Update Date
2020-05-14T14:05:08.000
Closed Date
2020-05-14T11:12:56.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCVL7AAP
Lat Location
(32.88115528319480000,-96.85087971154066000)
20-00380093
Service Request Number: 20-00380093 • Address: 13715 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00380093
Address
13715 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:21:58.000
Update Date
2020-04-14T11:24:34.000
Closed Date
2020-04-14T11:21:58.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG35sAAD
Lat Location
(32.93279709317751000,-96.74734243356794000)
20-00657285
Service Request Number: 20-00657285 • Address: 5700 MEADOW NEST DR, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00657285
Address
5700 MEADOW NEST DR, DALLAS, TX, 75236
City Council District
3
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-08-28T23:59:00.000
Status
Closed
Created Date
2020-06-25T14:35:09.000
Update Date
2020-07-12T01:07:11.000
Closed Date
2020-06-25T14:35:09.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000VyfjwAAB
Lat Location
(32.67737620751768000,-96.90020956099517000)
20-00463607
Service Request Number: 20-00463607 • Address: 2443 CLUB MANOR DR, DALLAS, TX, 75237 • City Council District: 3
Service Request Number
20-00463607
Address
2443 CLUB MANOR DR, DALLAS, TX, 75237
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-05-05T10:13:56.000
Update Date
2020-05-14T13:35:04.000
Closed Date
2020-05-05T10:13:56.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VAqi1AAD
Lat Location
(32.66832763958706000,-96.85835260960312000)
20-00379456
Service Request Number: 20-00379456 • Address: 3838 SPUR 408 NB, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00379456
Address
3838 SPUR 408 NB, DALLAS, TX, 75236
City Council District
3
Department
Dallas Animal Services
Service Request Type
Animal Lack of Care - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:10:13.000
Update Date
2020-04-14T11:18:38.000
Closed Date
2020-04-14T10:10:13.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG1ybAAD
Lat Location
(32.69686616127596000,-96.93546492431983000)
20-00379918
Service Request Number: 20-00379918 • Address: 2240 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00379918
Address
2240 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:01:54.000
Update Date
2020-04-14T11:03:47.000
Closed Date
2020-04-14T11:01:54.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG2nkAAD
Lat Location
(32.89545811861978600,-96.90326293901965000)
20-00380138
Service Request Number: 20-00380138 • Address: 5811 BLACKWELL ST, DALLAS, TX, 75231 • City Council District: 13
Service Request Number
20-00380138
Address
5811 BLACKWELL ST, DALLAS, TX, 75231
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:26:17.000
Update Date
2020-04-14T11:28:43.000
Closed Date
2020-04-14T11:26:17.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG39zAAD
Lat Location
(32.86696425178395000,-96.76547275933999000)
20-00143988
Service Request Number: 20-00143988 • Address: S POLK ST & W RED BIRD LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00143988
Address
S POLK ST & W RED BIRD LN, DALLAS, TX, 75232
City Council District
4
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-21T00:59:00.000
Status
Closed
Created Date
2020-02-11T15:40:16.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2020-02-11T15:40:16.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Email
Unique Key
500t000000RjwS4AAJ
Lat Location
(32.67286877184063000,-96.84011086498495000)
20-00380072
Service Request Number: 20-00380072 • Address: 6045 FOREST LN, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00380072
Address
6045 FOREST LN, DALLAS, TX, 75230
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:19:52.000
Update Date
2020-04-14T11:21:14.000
Closed Date
2020-04-14T11:19:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG33wAAD
Lat Location
(32.90961013571560000,-96.80278379502926000)
19-01465357
Service Request Number: 19-01465357 • Address: 622 DOGWOOD TRL, DALLAS, TX, 75224 • City Council District: 4
Service Request Number
19-01465357
Address
622 DOGWOOD TRL, DALLAS, TX, 75224
City Council District
4
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-01-03T00:59:00.000
Status
Closed
Created Date
2019-12-24T12:26:17.000
Update Date
2020-07-12T01:08:09.000
Closed Date
2019-12-24T12:26:17.000
Outcome
Request Documented
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000PymynAAB
Lat Location
(32.70634387241937000,-96.83390686618075000)
20-00364155
Service Request Number: 20-00364155 • Address: 5225 EL TORRO ST, DALLAS, TX, 75236 • City Council District: 3
Service Request Number
20-00364155
Address
5225 EL TORRO ST, DALLAS, TX, 75236
City Council District
3
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-09T14:01:12.000
Update Date
2020-04-14T10:53:46.000
Closed Date
2020-04-09T14:01:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFb5qAAD
Lat Location
(32.68632799287810000,-96.91369182836365000)
20-00380053
Service Request Number: 20-00380053 • Address: 1547 SOUTHERLAND AVE, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00380053
Address
1547 SOUTHERLAND AVE, DALLAS, TX, 75203
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-14T11:17:13.000
Update Date
2020-04-14T11:22:02.000
Closed Date
2020-04-14T11:17:13.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG31gAAD
Lat Location
(32.72103518310099000,-96.80157391828772000)
20-00569544
Service Request Number: 20-00569544 • Address: 2534 BURLINGTON BLVD, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00569544
Address
2534 BURLINGTON BLVD, DALLAS, TX, 75211
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-06-03T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-05-27T11:06:51.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-05-27T11:06:51.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
API
Unique Key
500t000000Vv5PNAAZ
Lat Location
(32.73710125607988000,-96.86045998325523000)
20-00159881
Service Request Number: 20-00159881 • Address: 2400 LONE STAR DR, DALLAS, TX, 75212 • City Council District: 6
Service Request Number
20-00159881
Address
2400 LONE STAR DR, DALLAS, TX, 75212
City Council District
6
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-02-18T12:01:42.000
Status
Closed
Created Date
2020-02-15T12:01:35.000
Update Date
2020-07-12T01:08:31.000
Closed Date
2020-02-15T12:01:35.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000RkXnEAAV
Lat Location
(32.76864749842802400,-96.86105975800035000)
20-00443361
Service Request Number: 20-00443361 • Address: SAM HOUSTON RD & MILITARY PKWY, DALLAS, TX, 75227 • City Council District: 7
Service Request Number
20-00443361
Address
SAM HOUSTON RD & MILITARY PKWY, DALLAS, TX, 75227
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Bite - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-02T14:40:26.000
Status
Closed
Created Date
2020-04-29T14:40:20.000
Update Date
2020-04-29T16:29:13.000
Closed Date
2020-04-29T14:40:20.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDTFkAAP
Lat Location
(32.76843001956362400,-96.65027722394737000)
20-00444067
Service Request Number: 20-00444067 • Address: 5552 S HAMPTON RD, DALLAS, TX, 75232 • City Council District: 3
Service Request Number
20-00444067
Address
5552 S HAMPTON RD, DALLAS, TX, 75232
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-29T16:00:46.000
Update Date
2020-04-29T16:03:27.000
Closed Date
2020-04-29T16:00:46.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUQyAAP
Lat Location
(32.67939366764479600,-96.85689664552815000)
20-00421044
Service Request Number: 20-00421044 • Address: 12305 BELLAFONTE DR, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00421044
Address
12305 BELLAFONTE DR, DALLAS, TX, 75243
City Council District
10
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-04T23:59:00.000
Status
Closed
Created Date
2020-04-23T16:23:31.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-04-23T16:23:31.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000UCmt2AAD
Lat Location
(32.91565989833050000,-96.75994624679235000)
20-00276456
Service Request Number: 20-00276456 • Address: 1145 SEAFORD DR, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00276456
Address
1145 SEAFORD DR, DALLAS, TX, 75217
City Council District
5
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-18T08:44:01.000
Update Date
2020-04-29T16:40:15.000
Closed Date
2020-03-18T08:44:01.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T5WwRAAV
Lat Location
(32.73160283057021000,-96.68172381443557000)
19-01410222
Service Request Number: 19-01410222 • Address: 5933 EVENING STAR PL, DALLAS, TX, 75235 • City Council District: 2
Service Request Number
19-01410222
Address
5933 EVENING STAR PL, DALLAS, TX, 75235
City Council District
2
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-12-14T00:59:00.000
Status
Closed
Created Date
2019-12-08T18:22:37.000
Update Date
2020-07-12T01:07:51.000
Closed Date
2019-12-08T18:22:37.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000Oei29AAB
Lat Location
(32.82394426054255000,-96.83836872922410000)
20-00443921
Service Request Number: 20-00443921 • Address: 5720 OLD OX RD, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00443921
Address
5720 OLD OX RD, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-04-29T15:42:00.000
Update Date
2020-04-29T15:45:59.000
Closed Date
2020-04-29T15:42:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000UDUDpAAP
Lat Location
(32.67823898288465000,-96.79654110444257000)
20-00146462
Service Request Number: 20-00146462 • Address: 621 OLD SOUTH PKWY, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00146462
Address
621 OLD SOUTH PKWY, DALLAS, TX, 75217
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-02-20T00:59:00.000
Status
Closed
Created Date
2020-02-12T10:53:12.000
Update Date
2020-07-12T01:08:51.000
Closed Date
2020-02-12T10:53:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Rk38RAAR
Lat Location
(32.72198740050477000,-96.69298765662860000)
20-00309800
Service Request Number: 20-00309800 • Address: 2100 WENTWORTH ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00309800
Address
2100 WENTWORTH ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-26T12:54:31.000
Update Date
2020-06-15T11:06:36.000
Closed Date
2020-03-26T12:54:31.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TDxWSAA1
Lat Location
(32.74310829812879000,-96.85295215022101000)
20-00907655
Service Request Number: 20-00907655 • Address: 500 FURLONG DR, DALLAS, TX, 75211 • City Council District: 6
Service Request Number
20-00907655
Address
500 FURLONG DR, DALLAS, TX, 75211
City Council District
6
Department
Dallas Fire Rescue
Service Request Type
Lock/Unlock Knox Lock or Box - DFR
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-09-17T23:59:00.000
Status
Closed
Created Date
2020-09-08T11:42:54.000
Update Date
2020-09-09T14:01:58.000
Closed Date
2020-09-08T11:42:54.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YnjJbAAJ
Lat Location
(32.74157715573723000,-96.92111331446614000)
20-00416618
Service Request Number: 20-00416618 • Address: 4554 HARRYS LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00416618
Address
4554 HARRYS LN, DALLAS, TX, 75229
City Council District
13
Department
Sanitation
Service Request Type
Sanitation Billing - SAN
Overall Service Request Due Date
2020-04-30T23:59:00.000
Status
Closed
Created Date
2020-04-22T17:20:50.000
Update Date
2020-04-29T15:56:15.000
Closed Date
2020-04-22T17:20:50.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UpQSeAAN
Lat Location
(32.89143021591755000,-96.83084076755020000)
20-00616426
Service Request Number: 20-00616426 • Address: 318 S OAK CLIFF BLVD, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00616426
Address
318 S OAK CLIFF BLVD, DALLAS, TX, 75208
City Council District
1
Department
Sanitation
Service Request Type
Sanitation Cost-Plus - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-06-12T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-06-05T11:24:19.000
Update Date
2020-06-15T11:07:15.000
Closed Date
2020-06-05T11:24:19.000
Outcome
Request Transferred
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwzcEAAR
Lat Location
(32.74297688502135600,-96.85268085644547000)
20-00042459
Service Request Number: 20-00042459 • Address: 4112 SANTA BARBARA DR, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00042459
Address
4112 SANTA BARBARA DR, DALLAS, TX, 75214
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-14T13:11:39.000
Update Date
2020-04-29T16:01:43.000
Closed Date
2020-01-14T13:11:39.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Q1DQCAA3
Lat Location
(32.83610619660029000,-96.73636533201676000)
20-00442534
Service Request Number: 20-00442534 • Address: 1220 MIRAGE CANYON DR, DALLAS, TX, 75232 • City Council District: 8
Service Request Number
20-00442534
Address
1220 MIRAGE CANYON DR, DALLAS, TX, 75232
City Council District
8
Department
Public Works
Service Request Type
Shopping Carts - PBW
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-05-04T23:59:00.000
Status
Closed
Created Date
2020-04-29T12:51:04.000
Update Date
2020-04-29T16:37:00.000
Closed Date
2020-04-29T12:51:04.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000UDRnBAAX
Lat Location
(32.65363468009768000,-96.84152251834601000)
20-00095468
Service Request Number: 20-00095468 • Address: 3600 W WHEATLAND RD, DALLAS, TX, 75237 • City Council District: 8
Service Request Number
20-00095468
Address
3600 W WHEATLAND RD, DALLAS, TX, 75237
City Council District
8
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-01-29T10:50:14.000
Update Date
2020-04-29T16:14:00.000
Closed Date
2020-01-29T10:50:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000R4EHfAAN
Lat Location
(32.64734331617180600,-96.87852075172580000)
20-00287626
Service Request Number: 20-00287626 • Address: 939 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00287626
Address
939 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-20T13:47:15.000
Update Date
2020-04-29T15:57:55.000
Closed Date
2020-03-20T13:47:15.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TDIvHAAX
Lat Location
(32.84230883935761400,-96.70887494754594000)
20-00387970
Service Request Number: 20-00387970 • Address: 3120 N HASKELL AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00387970
Address
3120 N HASKELL AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-04-15T16:39:33.000
Update Date
2020-06-15T10:46:07.000
Closed Date
2020-04-15T16:39:33.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGGLVAA5
Lat Location
(32.80974959374524500,-96.79508933059800000)
20-00501198
Service Request Number: 20-00501198 • Address: FERGUSON RD & SHILOH RD, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00501198
Address
FERGUSON RD & SHILOH RD, DALLAS, TX, 75228
City Council District
9
Department
Transportation
Service Request Type
Traffic Signal - Flashing - TRN
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-05-20T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:25:34.000
Update Date
2020-05-14T13:43:04.000
Closed Date
2020-05-14T12:25:34.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWbpAAH
Lat Location
(32.84101538774705600,-96.66632339936483000)
20-00436842
Service Request Number: 20-00436842 • Address: 11007 TIBBS ST, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00436842
Address
11007 TIBBS ST, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Missed Recycle - SAN
Ert Estimated Response Time
2 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-28T11:52:07.000
Update Date
2020-04-29T16:07:17.000
Closed Date
2020-04-28T11:52:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UDH8rAAH
Lat Location
(32.89813695942181000,-96.79660434995681000)
20-00274578
Service Request Number: 20-00274578 • Address: 11222 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00274578
Address
11222 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:11:25.000
Update Date
2020-03-18T01:48:45.000
Closed Date
2020-03-17T15:11:25.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5SdHAAV
Lat Location
(32.85187330561587000,-96.68616939044512000)
20-00234337
Service Request Number: 20-00234337 • Address: 7043 ARBOREAL DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00234337
Address
7043 ARBOREAL DR, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
In Progress
Created Date
2020-03-06T14:45:02.000
Update Date
2020-05-14T14:25:14.000
Closed Date
2020-03-06T14:45:02.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000SnNl7AAF
Lat Location
(32.85916219817228500,-96.73700192241934000)
20-00274807
Service Request Number: 20-00274807 • Address: 11228 WYATT ST, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00274807
Address
11228 WYATT ST, DALLAS, TX, 75218
City Council District
9
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:37:31.000
Update Date
2020-03-18T01:43:34.000
Closed Date
2020-03-17T15:37:31.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
API
Unique Key
500t000000T5SzrAAF
Lat Location
(32.85189836941970000,-96.68610186303815000)
20-00373450
Service Request Number: 20-00373450 • Address: 12511 MATISSE LN, DALLAS, TX, 75230 • City Council District: 13
Service Request Number
20-00373450
Address
12511 MATISSE LN, DALLAS, TX, 75230
City Council District
13
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T08:27:13.000
Update Date
2020-04-14T12:19:52.000
Closed Date
2020-04-13T08:27:13.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFr61AAD
Lat Location
(32.91922250801654000,-96.80658869362522000)
20-00702752
Service Request Number: 20-00702752 • Address: 11709 MARSH LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00702752
Address
11709 MARSH LN, DALLAS, TX, 75229
City Council District
13
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-07-08T08:51:11.000
Update Date
2020-07-12T01:08:29.000
Closed Date
2020-07-08T08:51:11.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WxTo8AAF
Lat Location
(32.90786566454558000,-96.85627259586927000)
20-00380369
Service Request Number: 20-00380369 • Address: 1112 E RED BIRD LN, DALLAS, TX, 75241 • City Council District: 3
Service Request Number
20-00380369
Address
1112 E RED BIRD LN, DALLAS, TX, 75241
City Council District
3
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:51:52.000
Update Date
2020-04-14T12:03:43.000
Closed Date
2020-04-14T11:51:52.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3WjAAL
Lat Location
(32.67486598612458000,-96.80786085196598000)
20-00380419
Service Request Number: 20-00380419 • Address: 2007 W DAVIS ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00380419
Address
2007 W DAVIS ST, DALLAS, TX, 75208
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:57:37.000
Update Date
2020-04-14T11:59:17.000
Closed Date
2020-04-14T11:57:37.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3bFAAT
Lat Location
(32.74971134538849000,-96.85154036349732000)
20-00269998
Service Request Number: 20-00269998 • Address: 7305 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00269998
Address
7305 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:00:06.000
Update Date
2020-03-18T04:31:13.000
Closed Date
2020-03-16T16:00:06.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5JkdAAF
Lat Location
(32.85687171204198000,-96.73558534437643000)
20-00271041
Service Request Number: 20-00271041 • Address: 7336 FENTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00271041
Address
7336 FENTON DR, DALLAS, TX, 75231
City Council District
9
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T23:53:21.000
Update Date
2020-03-18T04:34:47.000
Closed Date
2020-03-16T23:53:21.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5LjDAAV
Lat Location
(32.85739211292022000,-96.73610674879681000)
20-00270832
Service Request Number: 20-00270832 • Address: 7229 EDGERTON DR, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00270832
Address
7229 EDGERTON DR, DALLAS, TX, 75231
City Council District
9
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Stopped Up - Hazardous - DWU
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-03-17T23:59:00.000
Status
Closed
Created Date
2020-03-16T19:28:00.000
Update Date
2020-03-18T04:33:10.000
Closed Date
2020-03-16T19:28:00.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000T5L5dAAF
Lat Location
(32.85594880669258000,-96.73668192519854000)
20-00520778
Service Request Number: 20-00520778 • Address: 6913 HILL FOREST DR, DALLAS, TX, 75230 • City Council District: 11
Service Request Number
20-00520778
Address
6913 HILL FOREST DR, DALLAS, TX, 75230
City Council District
11
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-26T23:59:00.000
Status
Closed
Created Date
2020-05-19T14:31:39.000
Update Date
2020-07-12T01:08:36.000
Closed Date
2020-05-19T14:31:39.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VDEUNAA5
Lat Location
(32.91246877835535000,-96.78574444840903000)
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