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311 Service Requests October 1, 2019 to September 30, 2020

There are over 400 service requests types that are reported in the 311 system that affect the quality of life of our citizens, neighborhoods, and communities. The most popular service requests include but are not limited to animal services requests, high weeds, junk motor vehicles, and a number of other code compliance-related issues. Requests regarding streets and mobility (such as street and pot hole repair) are also common as well as requests to address environmental issues such as water conservation and air quality concerns.

This dataset represents all Service Requests created for the fiscal year time period of October 1, 2019 to September 30, 2020.

Services 311 Customer Service Dataset m36q-vtbr 16 fields
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Showing 50 real records
20-00276171
Service Request Number: 20-00276171 • Address: 5720 MARQUITA AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00276171
Address
5720 MARQUITA AVE, DALLAS, TX, 75206
City Council District
14
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-03-13T13:13:04.000
Update Date
2020-03-18T06:14:49.000
Closed Date
2020-03-13T13:13:04.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5W4LAAV
Lat Location
(32.82600152748322000,-96.76970348040390000)
20-00275141
Service Request Number: 20-00275141 • Address: 1301 S BUCKNER BLVD, DALLAS, TX, 75217 • City Council District: 5
Service Request Number
20-00275141
Address
1301 S BUCKNER BLVD, DALLAS, TX, 75217
City Council District
5
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T16:18:39.000
Update Date
2020-03-18T06:09:51.000
Closed Date
2020-03-17T16:18:39.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TXPAA3
Lat Location
(32.73435141836462500,-96.68305614494098000)
20-00776797
Service Request Number: 20-00776797 • Address: 3952 CAMBRIA BLVD, DALLAS, TX, 75214 • City Council District: 9
Service Request Number
20-00776797
Address
3952 CAMBRIA BLVD, DALLAS, TX, 75214
City Council District
9
Department
311 Customer Service Center
Service Request Type
Water/Wastewater Line Locate - 311
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-07-30T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:36:37.000
Update Date
2020-07-28T20:10:30.000
Closed Date
2020-07-28T17:36:37.000
Outcome
Information Provided
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeN2mAAF
Lat Location
(32.83379595289961000,-96.74667640895228000)
20-00274918
Service Request Number: 20-00274918 • Address: 10053 SAN JUAN AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00274918
Address
10053 SAN JUAN AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-19T23:59:00.000
Status
Closed
Created Date
2020-03-17T15:51:34.000
Update Date
2020-07-12T01:08:28.000
Closed Date
2020-03-17T15:51:34.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5TBnAAN
Lat Location
(32.83077158745277000,-96.68335162182835000)
20-00379412
Service Request Number: 20-00379412 • Address: 5533 NAKOMA DR, DALLAS, TX, 75209 • City Council District: 13
Service Request Number
20-00379412
Address
5533 NAKOMA DR, DALLAS, TX, 75209
City Council District
13
Department
Transportation
Service Request Type
Parking - Report a Violation - TRN
Ert Estimated Response Time
4 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:04:17.000
Update Date
2020-04-14T12:17:38.000
Closed Date
2020-04-14T10:04:17.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TG1tqAAD
Lat Location
(32.84035338150561500,-96.81683106407300000)
20-00501114
Service Request Number: 20-00501114 • Address: L B J FWY WB & MONTFORT DR, DALLAS, TX, 75240 • City Council District: 11
Service Request Number
20-00501114
Address
L B J FWY WB & MONTFORT DR, DALLAS, TX, 75240
City Council District
11
Department
Transportation
Service Request Type
Traffic Signal - Bulb Out/NonConflict Hd Trn VO - TRN
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-05-25T23:59:00.000
Status
Closed
Created Date
2020-05-14T12:16:24.000
Update Date
2020-05-14T13:51:19.000
Closed Date
2020-05-14T12:16:24.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VCWRzAAP
Lat Location
(32.92611212639838000,-96.81131595220387000)
20-00380532
Service Request Number: 20-00380532 • Address: 4217 W ILLINOIS AVE, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380532
Address
4217 W ILLINOIS AVE, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:10:29.000
Update Date
2020-04-14T12:14:23.000
Closed Date
2020-04-14T12:10:29.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3iHAAT
Lat Location
(32.72053004655804000,-96.88858059682299000)
20-00125514
Service Request Number: 20-00125514 • Address: 10053 NORTHLAKE DR, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00125514
Address
10053 NORTHLAKE DR, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-09T23:59:00.000
Status
Closed
Created Date
2020-02-06T12:17:58.000
Update Date
2020-03-18T05:54:58.000
Closed Date
2020-02-06T12:17:58.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5NPeAAN
Lat Location
(32.85527118814100000,-96.70820507040658000)
20-00275727
Service Request Number: 20-00275727 • Address: 1247 N BUCKNER BLVD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00275727
Address
1247 N BUCKNER BLVD, DALLAS, TX, 75218
City Council District
9
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T18:27:49.000
Update Date
2020-03-18T05:58:59.000
Closed Date
2020-03-17T18:27:49.000
Outcome
Work Could not be Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000T5UTKAA3
Lat Location
(32.83289982689504400,-96.70150082723842000)
20-00134450
Service Request Number: 20-00134450 • Address: 2634 RUIDOSA AVE, DALLAS, TX, 75228 • City Council District: 9
Service Request Number
20-00134450
Address
2634 RUIDOSA AVE, DALLAS, TX, 75228
City Council District
9
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-04-10T23:59:00.000
Status
Closed
Created Date
2020-02-08T18:29:31.000
Update Date
2020-03-18T05:53:56.000
Closed Date
2020-02-08T18:29:31.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000R5hiMAAR
Lat Location
(32.84604833074662600,-96.66953663375790000)
20-00271051
Service Request Number: 20-00271051 • Address: 4200 DELMAR AVE, DALLAS, TX, 75206 • City Council District: 14
Service Request Number
20-00271051
Address
4200 DELMAR AVE, DALLAS, TX, 75206
City Council District
14
Department
Public Works
Service Request Type
Pot Hole - Routine - PBW
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-20T23:59:00.000
Status
Closed
Created Date
2020-03-17T00:22:02.000
Update Date
2020-03-18T05:53:00.000
Closed Date
2020-03-17T00:22:02.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5LmMAAV
Lat Location
(32.83662251247067000,-96.76543515842522000)
20-00380282
Service Request Number: 20-00380282 • Address: 2216 ROYAL LN, DALLAS, TX, 75229 • City Council District: 6
Service Request Number
20-00380282
Address
2216 ROYAL LN, DALLAS, TX, 75229
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:41:44.000
Update Date
2020-04-14T11:43:23.000
Closed Date
2020-04-14T11:41:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3OBAA1
Lat Location
(32.89545981269798000,-96.90407232926670000)
20-00370653
Service Request Number: 20-00370653 • Address: E R L THORNTON FWY WB & N BUCKNER BLVD, DALLAS, TX, 75228 • City Council District: 7
Service Request Number
20-00370653
Address
E R L THORNTON FWY WB & N BUCKNER BLVD, DALLAS, TX, 75228
City Council District
7
Department
Office of Homeless Solutions
Service Request Type
Homeless Encampment - OHS
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-05-11T23:59:00.000
Status
Closed
Created Date
2020-04-11T06:52:35.000
Update Date
2020-04-14T12:28:13.000
Closed Date
2020-04-11T06:52:35.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TFmDZAA1
Lat Location
(32.79819524809410000,-96.68263095852592000)
20-00378785
Service Request Number: 20-00378785 • Address: 4606 COLUMBIA AVE, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00378785
Address
4606 COLUMBIA AVE, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T08:37:00.000
Update Date
2020-04-14T12:02:19.000
Closed Date
2020-04-14T08:37:00.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG0elAAD
Lat Location
(32.79261512065170000,-96.76653750625644000)
20-00781191
Service Request Number: 20-00781191 • Address: 6121 ABRAMS RD, DALLAS, TX, 75231 • City Council District: 9
Service Request Number
20-00781191
Address
6121 ABRAMS RD, DALLAS, TX, 75231
City Council District
9
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-29T18:20:18.000
Update Date
2020-09-09T13:46:12.000
Closed Date
2020-07-29T18:20:18.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000XeekcAAB
Lat Location
(32.85915137452808000,-96.74700350697162000)
20-00380308
Service Request Number: 20-00380308 • Address: 1441 TEMPEST DR, DALLAS, TX, 75217 • City Council District: 8
Service Request Number
20-00380308
Address
1441 TEMPEST DR, DALLAS, TX, 75217
City Council District
8
Department
Dallas Animal Services
Service Request Type
Animal Loose - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-04-17T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:45:38.000
Update Date
2020-04-14T12:11:58.000
Closed Date
2020-04-14T11:45:38.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG3QbAAL
Lat Location
(32.68754556582206000,-96.64833513722257000)
20-00376825
Service Request Number: 20-00376825 • Address: 11333 GARLAND RD, DALLAS, TX, 75218 • City Council District: 9
Service Request Number
20-00376825
Address
11333 GARLAND RD, DALLAS, TX, 75218
City Council District
9
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-13T15:04:01.000
Update Date
2020-04-14T11:54:36.000
Closed Date
2020-04-13T15:04:01.000
Priority
Standard
Method Received Description
Internal
Unique Key
500t000000TFwoXAAT
Lat Location
(32.84889582419310000,-96.68386972308257000)
20-00239198
Service Request Number: 20-00239198 • Address: 3029 ROTAN LN, DALLAS, TX, 75229 • City Council District: 13
Service Request Number
20-00239198
Address
3029 ROTAN LN, DALLAS, TX, 75229
City Council District
13
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-03-09T08:08:10.000
Update Date
2020-05-14T13:46:14.000
Closed Date
2020-03-09T08:08:10.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000T4L2sAAF
Lat Location
(32.89151510168124000,-96.87706019177222000)
20-00256302
Service Request Number: 20-00256302 • Address: 3700 VALLEY RIDGE RD, DALLAS, TX, 75220 • City Council District: 6
Service Request Number
20-00256302
Address
3700 VALLEY RIDGE RD, DALLAS, TX, 75220
City Council District
6
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-05-14T23:59:00.000
Status
Closed
Created Date
2020-03-12T11:18:00.000
Update Date
2020-03-18T05:21:50.000
Closed Date
2020-03-12T11:18:00.000
Outcome
Work Completed
Priority
MCC
Method Received Description
Phone
Unique Key
500t000000T4tOnAAJ
Lat Location
(32.87755998738828000,-96.85607709577032000)
19-01198283
Service Request Number: 19-01198283 • Address: 132 COLE ST, DALLAS, TX, 75207 • City Council District: 6
Service Request Number
19-01198283
Address
132 COLE ST, DALLAS, TX, 75207
City Council District
6
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-25T23:59:00.000
Status
Closed
Created Date
2019-10-09T10:35:08.000
Update Date
2020-07-12T01:08:05.000
Closed Date
2019-10-09T10:35:08.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000N5QwfAAF
Lat Location
(32.78865432538312000,-96.82222594541402000)
19-01205253
Service Request Number: 19-01205253 • Address: 4227 2ND AVE, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
19-01205253
Address
4227 2ND AVE, DALLAS, TX, 75215
City Council District
7
Department
Police Department
Service Request Type
Chronic Noise Complaint - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2019-10-21T23:59:00.000
Status
Closed
Created Date
2019-10-10T19:30:12.000
Update Date
2020-07-12T01:08:53.000
Closed Date
2019-10-10T19:30:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000N61pCAAR
Lat Location
(32.76514481547830000,-96.74958891376168000)
20-00776829
Service Request Number: 20-00776829 • Address: 2200 W NORTHWEST HWY, DALLAS • City Council District: 6
Service Request Number
20-00776829
Address
2200 W NORTHWEST HWY, DALLAS
City Council District
6
Department
Environmental Quality
Service Request Type
Chemical Spill Urgent - OEQS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-08-02T23:59:00.000
Status
Closed
Created Date
2020-07-28T17:47:50.000
Update Date
2020-07-28T19:58:19.000
Closed Date
2020-07-28T17:47:50.000
Outcome
No Action Required
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeN8kAAF
Lat Location
(32.85297764153100500,-96.89169865379142000)
20-00428042
Service Request Number: 20-00428042 • Address: 6714 FORNEY RD, DALLAS, TX, 75227 • City Council District: 5
Service Request Number
20-00428042
Address
6714 FORNEY RD, DALLAS, TX, 75227
City Council District
5
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-01T23:59:00.000
Status
Closed
Created Date
2020-04-25T17:36:12.000
Update Date
2020-07-12T01:08:02.000
Closed Date
2020-04-25T17:36:12.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000UCzQFAA1
Lat Location
(32.77800357680184400,-96.70343610396410000)
20-00270480
Service Request Number: 20-00270480 • Address: 5430 BONITA AVE, DALLAS, TX, 75206 • City Council District: 2
Service Request Number
20-00270480
Address
5430 BONITA AVE, DALLAS, TX, 75206
City Council District
2
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T16:57:42.000
Update Date
2020-03-18T04:44:06.000
Closed Date
2020-03-16T16:57:42.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5KS6AAN
Lat Location
(32.81815658369831000,-96.77659744488014000)
20-00603972
Service Request Number: 20-00603972 • Address: 4124 OAK LAWN AVE, DALLAS, TX, 75219 • City Council District: 14
Service Request Number
20-00603972
Address
4124 OAK LAWN AVE, DALLAS, TX, 75219
City Council District
14
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-06-11T06:41:41.000
Update Date
2020-06-15T10:43:02.000
Closed Date
2020-06-11T06:41:41.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VwV4NAAV
Lat Location
(32.81887303148457000,-96.80226476934855000)
20-00488273
Service Request Number: 20-00488273 • Address: 3095 LYONS ST, DALLAS, TX, 75210 • City Council District: 7
Service Request Number
20-00488273
Address
3095 LYONS ST, DALLAS, TX, 75210
City Council District
7
Department
Police Department
Service Request Type
Narcotics/Vice Complaint - DPD
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-06-22T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:44:13.000
Update Date
2020-07-12T01:09:11.000
Closed Date
2020-05-11T16:44:13.000
Outcome
Request Documented
Priority
Standard
Method Received Description
API
Unique Key
500t000000VC2WMAA1
Lat Location
(32.77392027236252000,-96.73961040664454000)
20-00380319
Service Request Number: 20-00380319 • Address: 3825 ROSS AVE, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00380319
Address
3825 ROSS AVE, DALLAS, TX, 75204
City Council District
14
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:46:34.000
Update Date
2020-04-14T11:48:36.000
Closed Date
2020-04-14T11:46:34.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3RUAA1
Lat Location
(32.79817494532779400,-96.78591862791187000)
20-00380607
Service Request Number: 20-00380607 • Address: 2742 S MARSALIS AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00380607
Address
2742 S MARSALIS AVE, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:19:12.000
Update Date
2020-04-14T12:21:30.000
Closed Date
2020-04-14T12:19:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3nMAAT
Lat Location
(32.71420322170365000,-96.81446321078073000)
20-00380374
Service Request Number: 20-00380374 • Address: 3400 COMMERCE ST, DALLAS, TX, 75226 • City Council District: 2
Service Request Number
20-00380374
Address
3400 COMMERCE ST, DALLAS, TX, 75226
City Council District
2
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:52:35.000
Update Date
2020-04-14T11:54:13.000
Closed Date
2020-04-14T11:52:35.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3WyAAL
Lat Location
(32.78474351424843000,-96.77519047583863000)
20-00615822
Service Request Number: 20-00615822 • Address: 2226 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215 • City Council District: 7
Service Request Number
20-00615822
Address
2226 ELSIE FAYE HEGGINS ST, DALLAS, TX, 75215
City Council District
7
Department
Dallas Animal Services
Service Request Type
Animal Police Assist - DAS
Ert Estimated Response Time
1 Calendar Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-06-15T09:51:24.000
Update Date
2020-06-15T10:34:10.000
Closed Date
2020-06-15T09:51:24.000
Outcome
Final Results
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000VwyAxAAJ
Lat Location
(32.74984841167935000,-96.76052860433676000)
20-00488196
Service Request Number: 20-00488196 • Address: 6630 DUFFIELD DR, DALLAS, TX, 75248 • City Council District: 12
Service Request Number
20-00488196
Address
6630 DUFFIELD DR, DALLAS, TX, 75248
City Council District
12
Department
Sanitation
Service Request Type
Sanitation Roll Cart Maintenance/Delivery - SAN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-05-18T23:59:00.000
Status
Closed
Created Date
2020-05-11T16:33:47.000
Update Date
2020-05-14T14:36:55.000
Closed Date
2020-05-11T16:33:47.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000VC2NaAAL
Lat Location
(32.98420431773407000,-96.79075331613177000)
20-00378063
Service Request Number: 20-00378063 • Address: 6435 BORDEAUX AVE, DALLAS, TX, 75209 • City Council District: 2
Service Request Number
20-00378063
Address
6435 BORDEAUX AVE, DALLAS, TX, 75209
City Council District
2
Department
Police Department
Service Request Type
24 Hour Parking Violation - DPD
Ert Estimated Response Time
3 Calendar Days
Overall Service Request Due Date
2020-04-20T23:59:00.000
Status
Closed
Created Date
2020-04-13T18:30:07.000
Update Date
2020-04-14T12:26:49.000
Closed Date
2020-04-13T18:30:07.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFyr4AAD
Lat Location
(32.83510958320429000,-96.82599104019425000)
20-00380612
Service Request Number: 20-00380612 • Address: 6029 BERKSHIRE LN, DALLAS, TX, 75225 • City Council District: 13
Service Request Number
20-00380612
Address
6029 BERKSHIRE LN, DALLAS, TX, 75225
City Council District
13
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:19:44.000
Update Date
2020-04-14T12:22:51.000
Closed Date
2020-04-14T12:19:44.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3tiAAD
Lat Location
(32.86493890367179000,-96.80738734593020000)
20-00659001
Service Request Number: 20-00659001 • Address: 2602 WORTHINGTON ST, DALLAS, TX, 75204 • City Council District: 14
Service Request Number
20-00659001
Address
2602 WORTHINGTON ST, DALLAS, TX, 75204
City Council District
14
Department
Transportation
Service Request Type
Traffic Sign - Maintenance (Other) - TRN
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-07-13T23:59:00.000
Status
Closed
Created Date
2020-06-26T06:28:21.000
Update Date
2020-07-12T01:09:01.000
Closed Date
2020-06-26T06:28:21.000
Outcome
Work Completed
Priority
Standard
Method Received Description
API
Unique Key
500t000000WvYjpAAF
Lat Location
(32.79824409453792000,-96.80076203690200000)
20-00726097
Service Request Number: 20-00726097 • Address: 3010 DAHLIA DR, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00726097
Address
3010 DAHLIA DR, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-07-14T11:06:14.000
Update Date
2020-09-09T14:25:47.000
Closed Date
2020-07-14T11:06:14.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000Wz0FBAAZ
Lat Location
(32.69748063331358000,-96.76814690783543000)
20-00380258
Service Request Number: 20-00380258 • Address: 3812 W CLARENDON DR, DALLAS, TX, 75211 • City Council District: 1
Service Request Number
20-00380258
Address
3812 W CLARENDON DR, DALLAS, TX, 75211
City Council District
1
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:39:25.000
Update Date
2020-04-14T11:41:09.000
Closed Date
2020-04-14T11:39:25.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3M5AAL
Lat Location
(32.73492381545670000,-96.88365167612425000)
20-00190598
Service Request Number: 20-00190598 • Address: 1327 E KIEST BLVD, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00190598
Address
1327 E KIEST BLVD, DALLAS, TX, 75216
City Council District
4
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-02-24T17:21:36.000
Update Date
2020-04-14T12:05:45.000
Closed Date
2020-02-24T17:21:36.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000RlkLTAAZ
Lat Location
(32.70717836252808000,-96.80500249933345000)
20-00866807
Service Request Number: 20-00866807 • Address: 1027 NOAH ST, DALLAS, TX, 75203 • City Council District: 4
Service Request Number
20-00866807
Address
1027 NOAH ST, DALLAS, TX, 75203
City Council District
4
Service Request Type
Complaint/Compliment - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-09T23:59:00.000
Status
Closed
Created Date
2020-08-25T14:26:01.000
Update Date
2020-09-09T14:06:18.000
Closed Date
2020-08-25T14:26:01.000
Outcome
Investigation Complete
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000Yini4AAB
Lat Location
(32.74918827222606000,-96.80873127105099000)
20-00379939
Service Request Number: 20-00379939 • Address: 9855 SHADOW WAY, DALLAS, TX, 75243 • City Council District: 10
Service Request Number
20-00379939
Address
9855 SHADOW WAY, DALLAS, TX, 75243
City Council District
10
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-04-15T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:05:22.000
Update Date
2020-04-14T11:56:26.000
Closed Date
2020-04-14T11:05:22.000
Outcome
Work Not Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000TG2b0AAD
Lat Location
(32.91686007314350000,-96.71664149793895000)
20-00379665
Service Request Number: 20-00379665 • Address: 7300 BONNIE VIEW RD, DALLAS, TX, 75241 • City Council District: 8
Service Request Number
20-00379665
Address
7300 BONNIE VIEW RD, DALLAS, TX, 75241
City Council District
8
Department
Public Works
Service Request Type
Street Repair - Routine - PBW
Ert Estimated Response Time
10 Business Days
Overall Service Request Due Date
2020-06-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T10:33:01.000
Update Date
2020-04-14T11:48:17.000
Closed Date
2020-04-14T10:33:01.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TG2OFAA1
Lat Location
(32.65810156800922000,-96.75083884808504000)
20-00380591
Service Request Number: 20-00380591 • Address: 3260 IRVING BLVD, DALLAS, TX, 75247 • City Council District: 6
Service Request Number
20-00380591
Address
3260 IRVING BLVD, DALLAS, TX, 75247
City Council District
6
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T12:17:12.000
Update Date
2020-04-14T12:20:16.000
Closed Date
2020-04-14T12:17:12.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3rrAAD
Lat Location
(32.80786527763373000,-96.87254190880470000)
20-00391137
Service Request Number: 20-00391137 • Address: 1278 CEDAR HAVEN AVE, DALLAS, TX, 75216 • City Council District: 4
Service Request Number
20-00391137
Address
1278 CEDAR HAVEN AVE, DALLAS, TX, 75216
City Council District
4
Department
Public Works
Service Request Type
Median/Right of Way Maintenance - PBW
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-04-29T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-14T10:36:37.000
Update Date
2020-07-12T01:08:42.000
Closed Date
2020-04-14T10:36:37.000
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000TGMP4AAP
Lat Location
(32.73345230919141000,-96.80650547174022000)
20-00275619
Service Request Number: 20-00275619 • Address: 484 S TYLER ST, DALLAS, TX, 75208 • City Council District: 1
Service Request Number
20-00275619
Address
484 S TYLER ST, DALLAS, TX, 75208
City Council District
1
Department
Police Department
Service Request Type
Extra Police Patrol - DPD
Ert Estimated Response Time
3 Business Days
Overall Service Request Due Date
2020-03-24T23:59:00.000
Status
Closed
Created Date
2020-03-17T17:37:51.000
Update Date
2020-03-18T07:31:09.000
Closed Date
2020-03-17T17:37:51.000
Outcome
No Action Required
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5UHrAAN
Lat Location
(32.74148015142192500,-96.83756553746593000)
20-00849909
Service Request Number: 20-00849909 • Address: 4705 YANCY ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00849909
Address
4705 YANCY ST, DALLAS, TX, 75216
City Council District
7
Department
Code Compliance
Service Request Type
Code Concern - CCS
Ert Estimated Response Time
4 Business Days
Status
Closed
Created Date
2020-08-19T23:39:15.000
Update Date
2020-09-09T14:38:23.000
Closed Date
2020-08-19T23:39:15.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000YhUpOAAV
Lat Location
(32.71286600411463000,-96.74387468365518000)
20-00378444
Service Request Number: 20-00378444 • Address: 5701 MAPLESHADE LN, DALLAS, TX, 75252 • City Council District: 12
Service Request Number
20-00378444
Address
5701 MAPLESHADE LN, DALLAS, TX, 75252
City Council District
12
Department
311 Customer Service Center
Service Request Type
Miscellaneous Service Request - 311
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-04-27T23:59:00.000
Status
Closed
Created Date
2020-04-13T21:56:36.000
Update Date
2020-04-14T12:21:20.000
Closed Date
2020-04-13T21:56:36.000
Outcome
No Action Required
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFzVYAA1
Lat Location
(33.00638147827069000,-96.81189799945265000)
20-00269212
Service Request Number: 20-00269212 • Address: 4840 NOME ST, DALLAS, TX, 75216 • City Council District: 7
Service Request Number
20-00269212
Address
4840 NOME ST, DALLAS, TX, 75216
City Council District
7
Department
Water Utilities
Service Request Type
Trinity River Levee Maintenance/Mowing - DWU
Ert Estimated Response Time
7 Business Days
Overall Service Request Due Date
2020-03-30T23:59:00.000
Status
Closed
Created Date
2020-03-16T14:37:53.000
Update Date
2020-03-18T07:12:17.000
Closed Date
2020-03-16T14:37:53.000
Outcome
Information Provided
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000T5IWuAAN
Lat Location
(32.71636724478897000,-96.74265779819676000)
20-00895950
Service Request Number: 20-00895950 • Address: 9315 TIMBERHOLLOW CIR, DALLAS, TX, 75231 • City Council District: 10
Service Request Number
20-00895950
Address
9315 TIMBERHOLLOW CIR, DALLAS, TX, 75231
City Council District
10
Department
Water Utilities
Service Request Type
Inlet/Storm Drain Cleaning - DWU
Ert Estimated Response Time
5 Business Days
Overall Service Request Due Date
2020-09-18T23:59:00.000
Status
Closed
Created Date
2020-09-03T11:45:55.000
Update Date
2020-09-09T13:35:02.000
Closed Date
2020-09-03T11:45:55.000
Outcome
Work Completed
Priority
Standard
Method Received Description
Phone
Unique Key
500t000000YkYyjAAF
Lat Location
(32.89069400878393000,-96.74408974255200000)
20-00349642
Service Request Number: 20-00349642 • Address: 6940 CLIFFBROOK DR, DALLAS, TX, 75254 • City Council District: 11
Service Request Number
20-00349642
Address
6940 CLIFFBROOK DR, DALLAS, TX, 75254
City Council District
11
Department
Public Works
Service Request Type
Alley Repair - Routine - PBW
Ert Estimated Response Time
14 Business Days
Overall Service Request Due Date
2020-06-08T23:59:00.000
Status
Closed (Transferred)
Created Date
2020-04-06T14:13:00.000
Update Date
2020-07-12T01:08:38.000
Closed Date
2020-04-06T14:13:00.000
Priority
Standard
Method Received Description
API
Unique Key
500t000000TFAlhAAH
Lat Location
(32.94467102607853000,-96.78518909429256000)
20-00380353
Service Request Number: 20-00380353 • Address: 13680 FLOYD CIR, DALLAS, TX, 75243 • City Council District: 11
Service Request Number
20-00380353
Address
13680 FLOYD CIR, DALLAS, TX, 75243
City Council District
11
Department
Code Compliance
Service Request Type
Emergency Regulations Violation - CCS
Ert Estimated Response Time
3 Hours
Overall Service Request Due Date
2020-04-16T23:59:00.000
Status
Closed
Created Date
2020-04-14T11:49:46.000
Update Date
2020-04-14T11:52:30.000
Closed Date
2020-04-14T11:49:46.000
Priority
Standard
Method Received Description
Proactive
Unique Key
500t000000TG3UiAAL
Lat Location
(32.93286439486750000,-96.74659887392477000)
20-00777078
Service Request Number: 20-00777078 • Address: FOX HILL LN & BROOK VALLEY LN, DALLAS, TX, 75232 • City Council District: 4
Service Request Number
20-00777078
Address
FOX HILL LN & BROOK VALLEY LN, DALLAS, TX, 75232
City Council District
4
Department
Dallas Animal Services
Service Request Type
Dead Animal Pick Up - DAS
Ert Estimated Response Time
1 Business Days
Overall Service Request Due Date
2020-07-29T23:59:00.000
Status
Closed
Created Date
2020-07-28T20:01:39.000
Update Date
2020-07-28T20:26:21.000
Closed Date
2020-07-28T20:01:39.000
Outcome
Work Completed
Priority
Dispatch
Method Received Description
Phone
Unique Key
500t000000XeO8KAAV
Lat Location
(32.68212800683089400,-96.83927934046734000)
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